I have been coming here for years and have always been treated very well. The associate,Ms Pearl is very nice and friendly.
THE MANAGER PEARL WAS VERY COURTEOUS AND ATTENTIVE TREATED MY VEHICLE AS IF WAS THERE KEPT ME INFORMED ON EVERYTHING THEY DID I WAS VERY SATISFIED WITH MY FIRST TIME VISIT WILL BE COMING BACK
The price I paid was way more than I expected. Also the upselling front desk does is getting over on ppl. They think women don’t understand pricing and car work.
Complete an accurate diagnosis! When I came in I clearly asked for a diagnosis. I gave Ms. Pearl a full description of my problems. After waiting a few hours they explained to me what the problems were in my vehicle. I was told I needed an intake manifold, fuel filter, some brake wheel speed sensor, some ignition coils, and some other small service. They took two days to complete. When I called to follow up, Ms. Pearl said I need a new water pump…. after they replaced the intake manifold??? When they complete everything, Ms. Pearl has the nerve to say I need a new transmission. I just spend over 3000 and my car is still not running well! I was told I had time to fix this issue my car was running fine! I got into an accident yesterday because my transmission jumped on me while I was at a light. I’m so upset, disappointed and sad! I feel like I was taken advantage of. I’m now broke and can’t move around still!!!
Costumer services was great great with showing me what was wrong with my car and helping me to understand the problem with it and how they would take care of it
Road emergency. Failed brake caliper. Got me in right away. Diagnosed quickly. Got me back on the road fast.
Servicio, calidad profesionalismo
Taller con óptimo servicio y máxima limpieza, profesionalismo y conocimiento en el servicio, completamente satisfecho en todos los se todos
Great customer service... didn't have to wait long... prices are affordable...and I'm told what else is the problem with my car
They were true to what was supposed to be done and they did thanks for helping me im reallysatisfied i will take my car there anytime.
Great job keep up the good work
The staff were extremely friendly.
They always take care of my car needs never had to bring it back they have even fixed someone else’s problem when I took my car elsewhere.
I was recommended services for my car, but the prices were extremely high. I went for the comprehensive diagnostic, but after getting a second opinion, they identified more that could be fixed in less time for free at a lower price. I think that the diagnostic process should be improved and the prices lowered.
Pricey but staff are friendly and keeps you coming back
The issue that I Originally came in for was for my starter. Ms. Pearl took the time to explain why my starter isn’t the problem. She did a proper diagnostics on my car. Told Me Everything that was wrong with My Vehicle.
Everytime I visited this location my experience has always been awesome. On the other hand, I have to win the lottery in order to keep up with the prices.
The wait time was extensive
For the price change,I would expect a better job done.
The service provided by Pearl, Mario and Carlos was clear and prioritized. The are nice people.We appreciate the excsllent service.
Because of they financed programs and i like the friendliness of the front desk staff
The staff is always very professional and friendly.
Pearl is awesome! The service was great!
Pearl and Mario were hyper focused on taking care of us.Thanks
Friendly and knowledgeable staff. They clearly explain any issues they find with the vehicle. They don’t pressure you. I only bring my car to this location.
"Carlos, the Master Automotive Technician, was my true Angel yesterday. I just moved here 2 yrs ago and to find a business that treated me with respect and who had moral concern was refreshing. He treated me like family. I just got a new transmission at the"
"stay clear of this Midas shop on orange ave. Orlando. just poor CUSTOMER SERVICE. LEARNED FROM A RECENT VISIT THEY CAN'T WELD, a new converter on. "
I was given one price online and when I was there It was much higher even after applying coupons . What a rip off . I will not be going back there or recommending Midas to anyone . They had my car up in the air while letting me know about pricing. I felt b
I would not recommend this location to no one. I had two bad experience at this location a simple oil change and blades change cost me a $700 dollar front window to be fix. Second encounter got front brakes done two weeks later brake pads began to make noi
Great company igrest service
Excellent! Awesome service in and out.
I made an appointment and was taken on time. Was completed within an hours time.
I received excellent service at Midas.
Great customer service . The workers are professional and my service was done quickly . I Highly recommend Midas.
They didnt complete,what was supposed to be done and try to make me pay them. I had to tell them,I was watching the guy. Work on my car.
I went to midas on may 2020 for an oil change that they over price me and not only that now my car all the time the oil change light comes on and the fluid lights also witch they do not fill when your car is there if you love your car do NOT take it to
Will return for service on Nissan versa. I was in and out in no time at all could not be happier. I recommend Midas all the time.
FIRST AND LAST .... I went for an oil change that they had on special for 49.99 synthetic oil and check all the fluuds wich they didnt ... if you go to their web site thats what they have..l they charge me $73.99 I did it because i need it t
They did not stop off my fluids
"Quiero agradecer al Sr. Mario Cabrejos y a todo el equipo de trabajo de MIDAS, por todo el trabajo realizado en mi veh?culo Honda, son un personal con mucho profesionalismo y calidez humana, excelente atenci?n al cliente!...100% recomendado "
Nice workers and fast service
The staff and crew at Midas is AWESOME
Had a great experience with them. Have took my car in for many oil changes n maintain needed on the car n always have been a happy customer.
Will never go back to this Midas pearly is manipulative and they take all your money for problems with your car that they don?t fix ?? bad mechanics been there multiple times for the same problems they said was not the problem.
I enjoy my wait without becoming restless and frustrated. Thanks to Mrs. Pearl's awesome kindness (excellent custom service and great management skills). Brakes were to my satisfaction.
Great service - detailed - great customer care
I went to this shop back in mid April to get my car fixed because my air wouldn?t stop blowing even though the **** indicated that it was indeed switched off. All I needed was an simple O2 censor that needed to be changed. I told the lady at the front desk
"Everyone was extremely pleasant & courteous. However,I had an appointment, but somehow I wasted 2 hours of my time waiting for nothing, what was the point of making an appointment?I thought I was being called to check out when the tech came only to tell m"
Good service friendly staff
They did not come up with a load of needed repairs like other service shops.. I APPRECIATE THE HONESTY
"Professionalism,well spoken ,excellent service "
I have been going here for 20* years and always pleased with the service. The service representator/ staff is very pleasant and care.
Este taller de Miami g ardens cuenta con muy buenos mec?nicos y buena atencion.mario es un m?nager muy comprensivo y ayuda mucho. Y los m?nager generales. Cristian V?squez y su padre so tremendas personas. Muchas gracias.
"Couldn't ask for anything more. Both Manager and service tech did a excellent job. Loved the new tires recieved, rides comfortable and quite. "
Over priced and not attentive
N/a........................
"I am Gregory M. Clark. I love going to Midas because Midas always take care of me. I've been a customer since 2009 and I have no regrets. If it wasn't for Midas, I would be walking or catching the city bus. Love and Peace from Miami Gardens, FL. God Bless."
N/a really great service for a great price
My dad took my car to this location for a oil change on 5/29/19 and the next day my car started acting up. Now the car won't drive. My car has never gave me any major issues. Midas refuse to take ownership of their mistake. I also know someone that went th
"This people told me that not need to purchase trough the Groupon, to go directly to them and they? charge me as per Groupon price $59 for my synthetic oil change.I went there and I offer to pay before the service.They denied to charge me before.Did my oil "
"A 15 minute oil change, took 2 hours"
My sister had brakes and rotors replaced only to learn that the would not be adequate for her car. Legal action is pending. And midas ia reviewing their franchise agreement with the two owners who are brothers who allow bad equipment to be placed on your v
Never have your car serviced here. They hide behind midas reputation and are not qualified to put air in your bicycle tire never the less your car. The manager ms. Foxx was too busy eating a donut to answer the phone and provide adequate solutions. Have no
"Undocumented worker who placed brakes on my wifes car which were not for her car, made loud noise and when my wife called tremendously diarespectful. Refused to supply their name, refused to honor their warranty and they refused to give me a refund. I am i"
Awful service mechanics refuse to give you their names due to resident status. And pretend to be managers. They will put ur life in danger. And then lie to your face. I had to hire an atty and contact homeland security. Filed a complaint with corporate and
Be aware of this place. Their work may cost you more than u are aware. And their work is shody
"I got my shocks done and my car sounded worse then before, I updated my info and they still got it wrong and I didn't receive a call or anything telling me it was ready or anything paperwork showing me what had been done for $500"
Awesome people I will be returning back for more services
I went in for and oil change and tire rotation. They changed the oil, however, did not rotate the tires. I went back and they balanced the tires as a courteous for their error.
Everything was done according to service protocol. Air pressure asked to be checked and inflated...this was not done according to the tire pressure sensors on the vehicle.
I went for an oil change and tire rotation with a coupon for my Infiniti truck. Changed oil but did NOT rotate the tires. Their focus was on upselling. Not happy with service. $92.01 for an oil change as they wouldn?t accept the coupon of $29.95 for my tru
Midas always tend to keep my car in good condition. They always keep me aware on what needs to be done to my car. They are so reliable I would reccomend them to anyone
"Service is normally good but I hate it when Ms. Pearl isn't there. She has great customer service....as for some of the men the, not so much. I questioned why i was paying more for my oil change and was told that gas prices went up and I cant expect to go"
this place is the worst they overcharged me promised one thing and did another stop the foolishness and tell people the truth dont be like its 200 then charge 800 cause you went looking for other things i told u what i wanted and thats it stop trying to f
Some of the worst customer service I've ever been a part of.
With end the last few months I have used this Midas location. I was helped by Ms Pearl Fox and I must say that she was personable and gave me the information that I needed to get the repairs done on my vehicle. The work done was great and solved the proble
Good customer service but they did not full all levels. No windshield wiper fluid.
I came here early one morning to get my car serviced and everything was going good until they decided to pull my car off the Lyft and while the mechanic reverse my car off the lyft he manage to tear up the bottom of my car ripping off the left side panel o
Went in for a synthetic oil change. Everyone was very professional and friendly. The results of the inspection were reviewed with me and there was no pushiness in having other work done. It was matter of fact as to what needed to be done (which I already k
"I paid $99 for full syntactic oil, when it was at $59.99 special. Tire rotation was included and it wasn?t rotated. They left a piece of my a/c part loose and it came off. I used to get any service done at Midas, but this will be my last."
"Manager lied about my credit being pulled. I was tricked into getting this 90 day same as cash. I was promised by the store manager that my credit was going to be pulled, to my surprised my credit score went down -19. The worst part of it all is I had the"
Good service, but pricey, but that is expected by the dealership.
"Happy customer...Just want to say, this is a follow up review to a previous post. During my initial visit for car maintanence I felt the service I requested was not complete. I ask for an oil change and tire rotation but only received the oil change and "
I scheduled an appointment to have oil change and tire rotation. The oil change completed with written recommendations of over 300.00 work needed that only included flushing system.but the serviceman let me leave with my tire light still on and service eng
"The service here was very fast and the staff are very nice and well kempt. The prices are a little too much, but overall good experience"
"Car needed a new compressor and other work done, a compressor was supposedly put in. aC worked for 4 days and now back blowing hot air "
Great job diagnosing the problem a little slow getting to it all in all no complaints
Amazing people work at this Midas. They care about your car and you. Impeccable customer service. I will forever be a customer. Richard & pearl ??
Super good service and good employees
"I've been having a problem w/my headlight (driver's side). I brought my car to Midas. After explaining the issues with the light, Richard said it was the socket. When he checked the light that's exactly what the problem was! My friends tease me all the tim"
Pearl is an outstanding employee with excellent people skills. I appreciate her attention to details advised us females on taking good care of our vehicles. Providing all the necessary advised for recommended service care needed urgently .She takes the tim
Friendly and pretty fast service
I paid over $725 to change front nrakes and rotors. Paid for a diagnostic test with no result provided. Applied for a credit card without first telling me that they would be doing so. Man I allowed myself to be duped for a service and paid with the card th
I went in to change my front brakes then paid an additional $104 to shave the rooters. The problem? My steering wheel now shakes terribly from 5mp-60mph. If that isn't bad enough the alignment is so far right that i have to hold the steering left to stay
"This was my first time as a customer of Midas and is gonna be my last. When I got there the manager told me it was gonna be an hour, still a little bit too much for an oil change but not bad. I ended up being there 3 HOURS. THAT'S IS RIDICULOUS."
"The beautiful lady at the front desk was very helpful and her customer service makes me want to always come back to her. I forgot her name but I'll come again and thank you very much, have good day... G.P."
I will never come back there came for one thing and something else broken but we?re working fine. Need someone to call me. Thanks
I am a loyal customer at Midas I go there every 3 to 6 months to get my car treated the right way today was horrible I have never been treated the way I I was today. I was overcharged for a service that I get every 3 to 6 months and I am so disappointed in
Great overall experience over the phone and in person.
"Friendly environment, good costumer service, helpful in so many ways "
"First off, this location has EXCELLENT customer service. They were very friendly & pleasant to deal with. Unfortunately after paying close to $500 to diagnose & repair an issue with our vehicle, the problem still exists & started shortly after paying & lea"
Slow service waited hours.. Then as usual tried to get me to get more work done and I I clearly could not afford
"They make you feel at home , they are very friendly and they don't overprice clients For any car problems. You can visit them "
"Love this place. Many places take advantage and tell me (not knowledgeable about cars) a horror story about what's wrong with my car but this place is honest, thorough, and quick. The staff is also very accommodating, personable, and helpful. "
Great service every time I come
I hate going to get my car service alone but at Midas in Miami Gardens the staff treated me with respect and the customers are friendly.
Great work they have my car as good as new again
Originally I went for an oil change but needed other work done. Everyone was courteous and professional actuallyMs. Fox was very helpful. She answered all my questions and made me feel very comfortable. A very pleasant visit. I would recommend this store.
It was fast and great customers service and highly recommend everyone to come
"Professional and efficient staff. Inspected all brake components. Visually showed repair work that was needed and explained why,along with the total cost of the repairs. Also gave different options so that I could decide on my own what to pay for the work "
"The manager and auto technicians are professional and friendly. Yes, I would highly recommend Midas in Miami Gardens to someone I know. In the beginning I only took my car to the dealership, but they became very expensive. A family member convinced me to"
Excellent service ... Very knowledgeable on my BMW 328xi. Exceptional customer service. All service will be through Midas. Charles P
Will recommend this location and will return for more service. Staff/Mechanics are very knowledgable and efficient. They value customer time and that's a plus in my book.
The service was great. All the workers are courteous and helpful. Pearline is very polite and knowledgeable.
Have a Cadillac cts 2012. Trust them completely with my car. Service is reliable and fast. Recommend this location 100%
"Professional, knowledgeable ,and great customer service. Pearl, Richard and AJ explained details of car problems / to ensure the customer understood what was going on. Kudos and keep up the great work. ??Stacy AndersonMiami Gardens, Florida"
Excellent customer service from Ms. Pearl. She's very welcoming and accommodating.
The entire team was friendly and had a great service attitude. The service technician walked me around and under the car and showed me all the things I need to watch on my vehicle and made long-term recommendations on taking care of my vehicle. They didn't
Excellent service from very knowledgeable technicians.
Very satisfied with service provided ... Very knowledgeable and professional staff at this location. I have been using Midas to service my BMW 3 Series for quite some time now and every time I leave the service center my BMW handles and drives very smooth.
"I have my 2008 Honda Accord 2 yrs now, Midas have been doing an excellent job on all my repairs since, Great staff, never a waiting period when you have an appointment, Highly recommend"
The service was excellent at midas. They were efficient and friendly. They explained all servicing details and provided a comprehensive analysis on my vechile. I appreciate all the kind work from the midas team. Thank you once again.
"Great costumer service from the time of arrival until the end, the front desk lady is phenomenal. The owner and all the repair guys were very friendly, involved and explained every step of the repair and service. I was very happy with the service. Definite"
I've been to Midas' Miami Gardens location on numerous occasions. I can honestly say that they don't stop working until the job is done and the customer is satisfied. Ms. Pearl and AJ were very professional and kind. All of the associates are informative a
I been to the Miami Gardens Midas over 6 times for both my cars for almost 2 years and Wow.. Great Service and Pearl is awesome.
"Although it took 5 hours of waiting, everyone was attentive and informative with the progress of the repairs that were being done. The offer that was obtained using Groupon discount lessoned the overall amount paid for the brake job."
The staff was very helpful. Pearl provided a warm and helpful atmosphere.
"Again, Pearl and her staff performed outstandingservices on my LR2 at you Miami Garden location.I am impressed with staff's attitudes and outstanding experience and skills they all have acquiredI drove from Tamarac to Miami Garden Midas because they are sk"
I've been a customer for 20years because I trust this facility with my cars
"The staff here are wonderful and very helpful not only to me, but also to everyone that came in while I was waiting. They are very inform in my opinion with their recommendations and patience. I will absolutely continue to come to this location. "
"Great customer service, I made my appointment online no waiting,Great job well done."
"Since 2009 I have been dealing with Midas. Midas has always had my best interest at hand. At first the prices were out of my range however, I thank God I spent the money required to keep my van in top shape. I explained to my mechanic what I was experienci"
Break system cleaning is a joke they don't clean the system they remove the fluid from resivor that's it ! I went in and explained to 4 employees including mgr that my resivor was full of chocolate soup and there was a sludge in resivor thay said no proble
Received fast friendly and professional service. Would recommend this Midas location to everyone!
"MY LR2 WAS SERVICED TWICE AT MIDAS ONCE AT SHARATON LOCATION ASSISTED BY EARL AND PERAL AT CAROL CITY LOCATION. THEY BOTH WERE OUTSTANDING THEY BOTH ENSURED I WAS OUT IN THE LEAST AMOUNT OF TIME, WHICH IS A PRIORTY FROM ME. THANKS"
This is my third time going to this Midas location. I have a 2007 Toyota Yaris I bought used. I usually go there to just get an oil change. It irks me that they constantly suggest the Royal Flush (my cars been flushed three times) but I can't fault them on
Midas has serviced my cars for about 20 years and the service is always great. Excellent service
Great service I had swap out both my brake pads and rotors and they got me in and out in less tha 45 mins
"I got my 2009 Toyota Corrolla Serviced, I was satisfied with the service. I will recommend midas (this location) to my family and friends, they do such a professional job when servicing your vehicle. The manager Mrs. Fox, she's very friendly she welcome's "
"I had my 2012 Camry service on February 10, 2015. The Store Manager Mrs. Pearl Fox provided excellent customer service. She was professional,knowledgeable, and treated the customers with respect. She definitely made my experience a pleasant one. In the fut"
"This was the Best repair service I ever have experienced. The store manager Mrs. Fox was extremely professional, kind, thorough & knowledgeable. I did not feel cheated. The mechanic that worked on my car was just as professional, taking time to show me the"
