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2710 28th Street SE Grand Rapids, MI 49512

MIDAS GRAND RAPIDS

2710 28th Street SE

Grand Rapids, MI 49512

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2710 28th Street SE Grand Rapids, MI 49512

2710 28th Street SE Grand Rapids, MI 49512

Midas Grand Rapids is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas Golden Guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.

*See store for applicability and limited guarantee terms

Zero interest if paid in full within 12 or 6 months

On purchases of $1200+ for 12 months or $199-$1199 for 6 months at participating locations made with your Midas® Credit Card. Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period1.

LEARN MORE

Tire CarePromise

Midas 2710 28th Street SE simplifies the tire purchase and installation experience. Our Midas Tire Promise™ means we protect your tire investment and combined with the Midas Closer Look Vehicle Check™ (including tire pressure and tread wear assessment), we are driving confidence with every visit.

Buy 4 tires with paid installation and get our Tire Care Promise™ benefits2:

FREE alignment checks

FREE rebalance every 5,000 miles

FREE tire rotation every 5,000 miles

Grand Rapids, MI Auto Repair and Tires

With convenient hours and locations, we make it easy to get your car repaired in Grand Rapids. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Grand Rapids, MI auto repair and service destination.

Need an Oil Change in Grand Rapids, MI?

Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas 28th Street SE to prolong the life of your car with our exceptional vehicle maintenance. Learn More

Grand Rapids Brake Repair

For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Grand Rapids today and drive with confidence. Learn More

Tire Balancing & Repair Services in Grand Rapids

Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Grand Rapids, MI, our experts ensure your tires are safe in your car, truck, or SUV. Learn More

Grand Rapids Wheel Alignment & Suspension Services

Experiencing handling issues? Trust Midas in Grand Rapids, MI, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More

Car, Truck, SUV and EV Tires in Grand Rapids

Searching for dependable tire options in Grand Rapids? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More

Check Engine Light Diagnosis in Grand Rapids

Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More

Grand Rapids Muffler and Exhaust Services

Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Grand Rapids for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More

Routine Auto Maintenance and Repairs in Grand Rapids

Count on Midas in Grand Rapids, MI for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More

Car A/C Recharge & Heating Repair in Grand Rapids, MI

Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas 28th Street SE regularly maintenance your AC system so it operates at its peak performance level. Learn More

Car Batteries & Auto Electrical Services in Grand Rapids

Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas 28th Street SE. Our skilled mechanics in Grand Rapids, MI diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More

Programs

  • Motorists Assurance Program

Amenities

  • WiFi

  • After Hours Drop-off

  • Coffee

  • Online Appointments Available

  • Online Tire Shopping Available

Payment methods

The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details

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Average Rating:

4.38 of 5 stars

217 reviews

Neil downs

5.0 of 5 stars

Apr 09, 2024

The guys at the desk were so helpful and accommodating plus their sense of humor was also refreshing and made the experience less stressful. The technicians did a quick and thorough job getting me back on the road.

DC

5.0 of 5 stars

Apr 05, 2024

I had four new tires replacement service. The front desk is helpful, professional, and the mechanic is honest with their work. The service took less than an hour which I appreciated.

Anonymous

5.0 of 5 stars

Mar 14, 2024

Good price and the service to be performed was clearly explained.

Holli

4.0 of 5 stars

Mar 12, 2024

Pricey.

D-Dogg

5.0 of 5 stars

Feb 24, 2024

No issues

Anonymous

4.0 of 5 stars

Jan 20, 2024

Todo bien

Jo H.

5.0 of 5 stars

Jan 05, 2024

David and the guys did a top notch job. From complete inspection to honest help getting my jeep rolling again, cant thank you enough. This location has been referred to my employer for fleet services

C.s.

1.0 of 5 stars

Dec 27, 2023

I came in for an oil change and tire rotation. Once home, I realized my toes were never rotated. My rear driver's rear tire had yellow paint on it which matches the fender. My passenger side rear tire had white paint on it which matches the fender. After looking at my tires when I got home, they are still in the same location and were never rotated.

Jeff p

5.0 of 5 stars

Dec 18, 2023

Did everything I needed. Recommended other services that seemed reasonable for the age and mileage.

Ps

4.0 of 5 stars

Dec 11, 2023

My first appointment, I ordered tied, when I got there, the the tier was not ordered, so I had to order again for the next week.

Mort

5.0 of 5 stars

Dec 08, 2023

The staff were friendly and explained everything very well to me .

Anonymous

1.0 of 5 stars

Dec 06, 2023

Take promotions off your website when you don’t have the tires for the promotion presented

April3rd

5.0 of 5 stars

Nov 28, 2023

I really like the customer service that Allen provides over the phone and in person. I never interact with the techs so I wouldn’t know their personalities but I’m very satisfied with my oil changes and the communication afterwards in person by Allen and online.

Tristan

5.0 of 5 stars

Nov 28, 2023

It was so easy to schedule on the phone with David, and staff are always willing to explain exactly what they did.

ABC

4.0 of 5 stars

Nov 24, 2023

The work took longer than I would like

Andrew

5.0 of 5 stars

Nov 16, 2023

They could perform my brake repairs the day after I called for appointment. They were very clear about the repairs, and an excellent communicator of information. The gentleman at the front desk was especially good with his knowledge and friendliness.

LaMarr S.

5.0 of 5 stars

Nov 11, 2023

He explained to me how much the oil change would be, what versions of oil there were, and after the service, informed me that I needed new tires because my tires are currently dry rotting.

Ryan S.

4.0 of 5 stars

Nov 10, 2023

It was perfectly fine. The service was completed in a timely fashion.Service at the counter was great, Alan is a great guy.

KS

5.0 of 5 stars

Nov 03, 2023

It's a great value and I can walk over to Schuellers book store while I wait for my car to be finished.

Walt

5.0 of 5 stars

Nov 03, 2023

Everything was perfect! Allen who I believe was the Service MGR was great!!!

Brenda B

5.0 of 5 stars

Oct 28, 2023

Manager extremely easy to talk to, very understandable. Treats you like a friend or family. Personable and informative. Learned things about the company that I sure would have known until talking with him. Enjoyed talking with him.

Volt Guy

5.0 of 5 stars

Oct 25, 2023

They got me in without a lot of notice, it was a good value for the money, and the app was really good, explaining what had been completed. Most oil change places will not to do all the inspections that were done. I appreciate that information for the future.

Alisha K

5.0 of 5 stars

Oct 21, 2023

I just thought everyone was friendly and I really liked that the person showed me what was wrong with my car. I was happy that I could literally see what was going to be fixed on my car.

Cjw1118

5.0 of 5 stars

Oct 10, 2023

The manager was super nice and friendly. Even though I had to come because the tire distributor didn't drop off my tires. Everything worked out in the I was very satisfied

VickiG

5.0 of 5 stars

Sep 28, 2023

Staff was very professional and friendly, explaining things in a way I could understand. Will definitely go back when needed.

Jenn Z

5.0 of 5 stars

Sep 22, 2023

Very professional, kind, and thorough. Will absolutely be returning here. And so will my husband and extended family.The inspection text with the pictures was top tier and above and beyond.

Jess M

1.0 of 5 stars

Sep 21, 2023

I scheduled an appointment online the website said that I would get a confirmation call within an hour didn’t receive so I called back close to 2 hours later. They were able to confirm. They replaced lugnuts (15$ a piece plus 60$ in labor, 35 $ store fee) I arranged for ride services which added to the cost of the repair just to find out that my car was done but I had to call to find out that it was complete. I got to the store and waited for an employee to finish looking on his phone and talking with another employee about what he was looking at his phone. There was never eye contact, any urgency to complete payment, or customer service. I felt like my time, money, and overall interaction with Midas was completely disrespected. As someone that works in customer service I was shocked by the experience. Won’t be returning

I'm never going back there

3.0 of 5 stars

Sep 19, 2023

I was there for oil change. Took the over 2 hours. And they said don't know about benz engine . So can't reset the oil program . I have new 2022 glc 300 . Benz. . They need to learn about that..

Jessica H.

5.0 of 5 stars

Sep 19, 2023

The manager and another employee (an older gentleman) were both super friendly, honest, and helpful. I really felt I could trust them.

JJD

5.0 of 5 stars

Sep 06, 2023

The workers behind the desk as well as in the shop were friendly and the service was thorough. Having the text updates online portal was very convenient as well.

Sheila

5.0 of 5 stars

Aug 23, 2023

Cal/Caleb was extremely helpful and pleasant.

Poke Chop

4.0 of 5 stars

Aug 05, 2023

Tires were not rotated due to minor wear. Not offered rain check on future rotation when appropriate.

Timothy

5.0 of 5 stars

Aug 05, 2023

Good people, good service, good price. Didn’t feel haggled or pressured.

Q_Cee

1.0 of 5 stars

Aug 04, 2023

I paid for brakes, rotors and tires which was $800+ and my car screeches when I brake now and they said just to cut the music up so I wont hear it. What poor service.

jimmy

2.0 of 5 stars

Aug 03, 2023

Be competent in looking properly for the wheel lock key which I found within minutes of getting my car back. But it was too late to have the tire rotation done without waiting a long time. Had to return the next day. Major inconvenience.

Warren L.

5.0 of 5 stars

Jul 27, 2023

Appreciated the complementary tire rotation with the oil change. I have used this location before and always satisfied.

Mark

5.0 of 5 stars

Jul 21, 2023

they did a great job

Pusha T

5.0 of 5 stars

Jul 17, 2023

Fast service, easy scheduling, nice employees.

david me

5.0 of 5 stars

Jul 15, 2023

Just great friendly and professional people

David

5.0 of 5 stars

Jul 14, 2023

The price was good, and the final report sent to my texting was especially good.

WM

4.0 of 5 stars

Jun 26, 2023

Price has gone up extremely high compared to other options.

F150John

5.0 of 5 stars

Jun 19, 2023

Great team. Easy to schedule.

sassypantsred

5.0 of 5 stars

Jun 17, 2023

Very satisfying

ddg

5.0 of 5 stars

Jun 12, 2023

always easy to deal with

R. Smith

4.0 of 5 stars

Jun 05, 2023

It was a great visit overall. I got my vehicle repaired more quickly than I was expecting. I guess I kinda miss Alan at the counter. I know he has been talking about retiring for a while, so maybe he finally has.Overall, great job and I most likely will be back for more vehicle service.

Ted

5.0 of 5 stars

Jun 03, 2023

I came in having thought I had made an appointment, but I hadn't. The staff communicated that looking at my vehicle may not happen that weekend, which was fine with me, but they were able to squeeze it in by the end of the day. I did not expect that. They were able to quote me for the future service I'll need to get my AC working, and clearly communicated everything I needed replaced. Y'all are awesome.

QueenCee

5.0 of 5 stars

May 06, 2023

The staff is friendly. They work fast.

Hughie S

5.0 of 5 stars

May 03, 2023

Associates were very friendly. They explained what was wrong. Car was fixed faster than estimated.

Mbell

5.0 of 5 stars

Apr 29, 2023

The employee (I think he was the manager?) was super friendly and helpful!

Mortimer

4.0 of 5 stars

Apr 28, 2023

It really wasn’t the shops fault. We had a major vehicle malfunction while traveling and time was of the essence in getting the vehicle fixed and back in the road. They were just booked solid and could not get us in.

Freeman H

5.0 of 5 stars

Apr 11, 2023

Everything went as smooth as possible. No pressure to purchase other services.

Mort Z

5.0 of 5 stars

Apr 11, 2023

Alan was great telling me everything and very friendly . I was poleased with the results .

Kenny G

3.0 of 5 stars

Mar 29, 2023

Completely fill out check point paper and explain.

Marlae F.

5.0 of 5 stars

Mar 21, 2023

When I phoned, my call was promptly answered and I was provided helpful information regarding a promotion. They scheduled my service for the next day and had me out in 30 minutes, and I received a great deal.

DanV

2.0 of 5 stars

Mar 18, 2023

I dropped off my vehicle and was called with a $660 quote. I gave the okay to proceed. Seemed high, so I called another place and was quoted just under $300 but work was already started when I called Midas back so there was nothing I could do. I feel I was price gouged on the work performed. Same Walker parts online were $200 and I was charged over $400.

Dissatisfied customer

1.0 of 5 stars

Mar 15, 2023

I wasn’t given the details of the wrk that needed to be done prior to the start of the service, so when my vehicle was done I didn’t even know the work had began. I then was made aware of $900+ of issues that were found while serving of my vehicle. After being brought almost to tears, my service was discounted for the poor communication. After leaving, my car had the same issue that brought me in. I called the nxt day as business hrs were over by that point and without telling the mechanic my name or ID my vehicle he told me my tires were bad. No one the day before had told me that there was an issue with my tires. After checking him on this, he asked to place me on hold and got a mngr, who came to the phone and immediately offered a refund of the without offering to correct the issue. I went back up to Midas and the cash for my refund was all laid out. I was very disappointed with this entire experience as this particular Midas on 28th street in GR, MI was highly recommended to me and turned the joyous day of buying a new (tome) car into one of the worst mechanic experiences I’ve had. I will not be back and the way the supervisor spoke to and treated me, I don’t think they care.

MikeO

5.0 of 5 stars

Mar 09, 2023

Friendly staff, Great communication regarding the work that need to be completed.

Anthony G.

5.0 of 5 stars

Mar 06, 2023

The experience all around was well managed and easy going.

C palomino

5.0 of 5 stars

Feb 24, 2023

Kind, helpful, attentive service.

Dandy Don

3.0 of 5 stars

Feb 21, 2023

Basically, all you did was read the code and test drive it. I get a call and they recommend changing plugs and wires for $727 plus the cost of diagnosis $167 for a total of $894. That's ridiculous. I had to complain about the diagnostics charge because I was quoted $150. It wasn't until I complained, did they bring the price back down to the original quote. The problem was a #3 cyl misfire several times. No one bothered to offer replacing the #3 plug and wire as a solution, which will probably fix it, because there's no money in that. Unfortunately for you, as a retired mechanic, I can do that myself.

Astro Guy

5.0 of 5 stars

Feb 21, 2023

This was a great experience! I didn't have an appointment, but was able to drop my van off to be serviced the next day. My van was repaired and ready to go within hours, even without an appointment! I really do appreciate that. And I really enjoy my interactions with Alan, the customer service guy at the desk.Very good job overall!

REA in Grand Rapids

5.0 of 5 stars

Feb 17, 2023

Next day service, work well done and quickly. Price seemed high but with no time to get it done i was stuck.

Anonymous

5.0 of 5 stars

Feb 11, 2023

Everyone I talked to was very kind and informative. Midas employees are very aware that people tie a lot of value to their cars and they do not try to manipulate the costumer into spending more than they need to

Will P

5.0 of 5 stars

Feb 08, 2023

I was highly with the attention paid to my vehicle while it was being serviced. I also liked that they let me know what over services/ parts were needs to get my vehicle back to tip top shape. Keep up the good work guy's!!!!

John S

5.0 of 5 stars

Jan 13, 2023

They rotated my tires along with changing the oil. That extends the life of my tires which I appreciate. Al at the 28th St Grand Rapids location is great.

Unhappy previous customer

1.0 of 5 stars

Jan 07, 2023

N/A no longer participating in service

Abby V

5.0 of 5 stars

Jan 05, 2023

They were nice, respectful, and honest

Carlos M

5.0 of 5 stars

Dec 13, 2022

Reliable

Daniel R

1.0 of 5 stars

Dec 12, 2022

Never come back

ST

5.0 of 5 stars

Dec 05, 2022

Alan is awesome. He has a great customer service. I will be back for sure because I received a great customer service from him. Thanks and Happy Holidays 🎄

Gene G

5.0 of 5 stars

Nov 22, 2022

Customer service rep was very helpful in scheduling the service, quoting the job and getting me in and out in a timely manner. Overall, a very good experience.

Mars284

5.0 of 5 stars

Nov 17, 2022

I was very pleased by the professionalism of the manager that I talked with (for quite some time). But I was also pleased by the friendliness and professionalism of the techs themselves. They talked to me also and I want to recognize the tech that worked on my car. And it runs so much better now.

Steve s

5.0 of 5 stars

Nov 16, 2022

The young lady that checked me in was pleasant and through

Ansteward

5.0 of 5 stars

Nov 14, 2022

Dropped off vehicle to be checked for starting issues. They were able to get vehicle in at end of day. We had the vehicle back the same evening with a new battery. The staff was great and friendly.

Megan K

5.0 of 5 stars

Nov 11, 2022

Allen was very helpful on helping decide what was the best action to take. I now have all of the information I need to drive away with this vehicle.The time frame was quick and the over all experience was very easy going

TMoe

5.0 of 5 stars

Nov 09, 2022

I had a flat tire while out of town… and needed service quickly. This location worked me in quickly, even though they were busy, and got me back on the road. The associate on the phone was very friendly and helpful. The staff was friendly in store too. Was very happy with how I was treated… they could have easily told men they were too busy… but they found a way to help me…and I was able to make it to my daughters first high school basketball game… very grateful for the help.

Kenneth M

5.0 of 5 stars

Nov 07, 2022

Very clean waiting room and an excellent staff made my visit pleasurable, would highly reccommend this shop to anyone. Alan and Jeanette were outstanding in making my experience awesome.

Andi V

4.0 of 5 stars

Nov 05, 2022

I was told that the coupon I had was no longer valid

Ernie S.

5.0 of 5 stars

Oct 31, 2022

Alan and Jeanette are excellent service advisors, and were easy to work with.

Sara

5.0 of 5 stars

Oct 26, 2022

I was treated with respect and the staff member spoke to me like I was intelligent (this often doesn't happen as a woman). The staff were thorough but not pushy.

Mark B.

4.0 of 5 stars

Oct 25, 2022

Price seemed a little high for the exhaust. Took longer than expected although the service writer clearly explained the extra time requires.

Qq

3.0 of 5 stars

Oct 13, 2022

Very expensive

Jimo2005

5.0 of 5 stars

Oct 01, 2022

Appointment made and kept...timely

Carlos M

5.0 of 5 stars

Sep 23, 2022

Always great service

Pugsly

5.0 of 5 stars

Sep 23, 2022

Very clean shop and they made me feel at home.

J Williams

5.0 of 5 stars

Sep 20, 2022

It was a smooth process from start to finish. Jeanette was very professional and friendly and I knew start to finish the details of the service and how long it would take. It was faster than expected and at a great price!

Cassie g.

5.0 of 5 stars

Sep 19, 2022

They did a good job on my vehicle.

Andy34848

4.0 of 5 stars

Sep 19, 2022

I was satisfied in regards to their integrity. I appreciate that. They didn’t recommend services that would not be necessary.The main (and only) issue that stopped me from giving all 10’s or “highly satisfied” was when I got the quote for a new suspension, I was told they would charge more for the labor if I provided the parts. It does not and should not affect the technicians labor hours to install the exact same parts as what you would be purchasing yourself. I don’t mind if you make profit off the labor, but the labor should be a fixed rate when the same parts are being installed. It should honestly be illegal to charge otherwise. I can also testify that many other repair shops allow you to do this.

Bob F.

5.0 of 5 stars

Sep 15, 2022

Friendly service, professional, clean facility. Alan and the staff are wonderful to work with. I will Continue to work with this Midas on 28th Street. Thanx

RichardR

2.0 of 5 stars

Sep 02, 2022

Had an appointment, but still waited an hour. Looked at my car while it was in the bay, no one was working on it. Came in for a brake inspection. Was quoted a price for rear brakes being bad, and the rear tires were never taken off the car.

Mfargo57

5.0 of 5 stars

Aug 27, 2022

Happy to find a service center that was open on Saturday and had the parts I needed available quickly

Sirmightywalter

2.0 of 5 stars

Aug 22, 2022

I had all four brakes and pads replaced for around $1000. They squeaked so badly I brought it back. They replaced some pads. 3 days later it's squeaking again. By my third or fourth appointment I had a higher end slotted and drilled rotor put I'm the front, and ceramic pads, for an additional almost $400. So, now I have nearly $1400 in brakes (without replacing even one caliper)!!!This is unacceptable, as well as ridiculous. Oh, and my back brakes still squeak. Richard Cork Carnes 616-706-6275

Sassypantsred

5.0 of 5 stars

Aug 03, 2022

When I called to schedule the appointment I was told it would be about $60 but it ended up being $82 I paid it but was not happy it was the first time that I’ve been misquoted

Audrey V.

5.0 of 5 stars

Jul 18, 2022

This particular location (28th st Grand Rapids MI) seems to consistently hire considerate and highly knowledgeable staff. I always enjoy learning something new from them and I'm on a first name basis. They will always have my business. I used to come in with a car that was over 20 years old and they didn't treat me any different than when I came in with a 2008 car. They don't talk down to you even if you're not a car person. Alan is great at working with people but he also knows his stuff. It seems like he is a good manager too, because I don't see a whole lot of turn around. It's fun to come in and see familiar staff, and know they like working there.

Toeset16

5.0 of 5 stars

Jul 18, 2022

The check-in was great and the techs are fast, effective, and kind. As a woman, I appreciate that the staff is never condescending nor do they take advantage of the things I don't know.

Scotty.p

5.0 of 5 stars

Jul 12, 2022

Came in to have a tire replaced . Dropped it off and they took care of it all for with the road hazard claim . I was very impressed with the service

Alan H

5.0 of 5 stars

Jul 12, 2022

The entire staff was very professional and courteous, Alan, the store manager made me feel welcome and the mechanic Matt took good care of my car, everything was explained in a way I could understand. I will certainly be back for future repairs.

Osiris six

5.0 of 5 stars

Jul 07, 2022

Great service and awesome employees fast working

Happy customer

5.0 of 5 stars

Jun 17, 2022

Allen is very friendly and helpful. I did not schedule an appointment and was able to get my battery tested, a new battery and then decided to add an oils change on top of the other service they were doing. Super nice staff and very time efficient!

Stephanie M.

5.0 of 5 stars

Jun 11, 2022

The brakes on my daughter's car were making noise, and we needed the have them repaired/replaced ASAP. I am very appreciative that the store was open on Saturday, and her car was in and out before noon! Now it is safe and quiet. Thank you!

Dylan H.

5.0 of 5 stars

Jun 03, 2022

Ease of booking appointment and reliability of quality oil change

Diane G.

5.0 of 5 stars

Jun 03, 2022

I was able to make an appointment the day I called. My exhaust system problem was fixed while I waited. I had called my car dealer to make an appointment and they were scheduling over a month out so I trued Midas. I’m glad I did!

Dave

5.0 of 5 stars

Jun 01, 2022

Friendly and efficient

Kevin

5.0 of 5 stars

May 14, 2022

Always reliable and honest service. Easy to drop off the car and pick up later. The manager is friendly and informative

Yvonne J

5.0 of 5 stars

May 07, 2022

Very professional and good mechanics

Queencrafts

5.0 of 5 stars

May 03, 2022

Cameron was very friendly and honest. He has great customer service.

Matthew L

5.0 of 5 stars

May 02, 2022

Dropped car off overnight with no appointment and had it inspected, received a call explaining the issue and picked it up by noon.

Emmac

4.0 of 5 stars

Apr 19, 2022

i was not given great information about what exact services I was receiving during the oil change etc. deal. I also did not get any explanation about the pricing.

Joe O.

5.0 of 5 stars

Mar 20, 2022

Always

Todd W

5.0 of 5 stars

Mar 12, 2022

Alan, Nick and all the staff are amazing. They know me by name and listen to all my concerns. This is the only place I feel comfortable taking my vehicles.

Ryan Cooper

5.0 of 5 stars

Mar 02, 2022

I will only go to the location on 28th st. In Grand Rapids. It’s always easy going through Allen, and Matt or Nick are my go to techs for any problems I have with vehicles. Been a customer for almost 4 yrs and that will not change as long as these guys are there to take care of my vehicle needs.

Kristina L

5.0 of 5 stars

Feb 25, 2022

Good service.

Skidog75

5.0 of 5 stars

Feb 19, 2022

They repaired some other items had some light bulbs I wouloves I and it was repaired and it gave me the good price.

Ronald I.

5.0 of 5 stars

Feb 08, 2022

The office manager was polite and knowledgeable. Wonderful customer service and work was done in a timely manner. I would recommend using Midas on 28th street in Grand Rapids. 5 star rating.

Melanie S.

5.0 of 5 stars

Nov 28, 2021

I had them look at my exhaust and they were able to get me in quick and nick and the guy at the counter (forgot his name) where very helpful explaining what needed to be replaced and got it done within an hour. I would highly recommend and will be bringing

Ruben P.

4.0 of 5 stars

Nov 19, 2021

Everyone at the shop was very nice and well maintained work was done very good. Very satisfied with the work

Bill B.

5.0 of 5 stars

Nov 09, 2021

Glad I decided to bring my car to this Midas location. Great job at a reasonable price.

Evan W.

2.0 of 5 stars

Sep 03, 2021

"Make sure all work has been completed prior to departure. Went for an oil change and tie rotation, left with an oil change. I was sure to specify that I also wanted a rotation and my communication was confirmed. However, I mistakenly assumed that the messa"

Gabby C.

5.0 of 5 stars

Jul 28, 2021

They're one of the only places I could find where I could drop off my car Friday afternoon and get it back by Saturday morning. They did a great job and I was really glad to be able to take my car in even with my work schedule.

Ryan L.

5.0 of 5 stars

Jul 21, 2021

"Had a really great experience getting my 2014 Chevrolet Sonic brakes done. Got my car in fast, work was done quickly and at an affordable price. I will definitely be back!"

Julian S.

5.0 of 5 stars

May 20, 2021

Alan and Nick have been awesome since I started fixing up my vehicle. Friendly people and great prices. Problems always solved the first time and no bs.

Cheryl P.

5.0 of 5 stars

May 03, 2021

Nice and knowledgeable Customer and mechanics.

BreAnna F.

5.0 of 5 stars

Apr 04, 2021

I've been to the Midas on 28th twice now. The team is always so friendly and helpful. They have definitely earned my trust!

Monika K.

5.0 of 5 stars

Mar 26, 2021

I had my vehicle towed in to Midas at roughly 10am. The man at the front desk was friendly and listened well. Within 10 minutes of getting my car on the lift a man named Nick came and told me the issue. I also had another unrelated issue that I wanted fixe

Cesarina G.

5.0 of 5 stars

Mar 03, 2021

*

Misty L.

1.0 of 5 stars

Feb 14, 2021

"During their ?multi point? check, my pressure cap was broken and while 100 miles away from home, my engine started overheating, we had no heat in 10 degrees, and I now have a cracked head gasket. Got a message on my dash saying ?oil pressure low? ?stop eng"

Selina L.

5.0 of 5 stars

Jan 26, 2021

Service was performed within the promised time frame. Paul said it would be done in one hour and it was!

Jeff M.

5.0 of 5 stars

Dec 01, 2020

Communication was excellent and the service tech was very informative and made great recommendations for my vehicle.

Kate V.

1.0 of 5 stars

Dec 01, 2020

"Would for sure not, although friendly staff. Brought my car in because it was loud, and was told I needed a new muffler..... Still just as loud after 600 dollars! Brought it back and was told maybe it had something to do with the transmission but they don'"

Clara G.

5.0 of 5 stars

Nov 30, 2020

"Good guys, good work!"

Jeff C.

1.0 of 5 stars

Nov 18, 2020

When they work on my brakes on my car they didnt Titan up the back lugnut . We leaving there lot car started shacking so turn around to the shop i lost left back tire and whe got in the their lot i lost the other back tire and did a 360 in the drive and

Kathi F.

5.0 of 5 stars

Oct 18, 2020

Great service MO HIDDEN CHARGES

Roxanne F.

5.0 of 5 stars

Aug 28, 2020

My daughter recently moved to Grand Rapids and I was visiting her. Her car was making a terrible noise and she wasn't sure where to take it. We decided on this place. What a wonderful experience. Al was extremely pleasant. They were right on time. Ni

Rich C.

5.0 of 5 stars

Aug 04, 2020

"Bobby is fair, friendly and honest. Can?t ask for a better car guy to trust with your vehicle. Rich"

Chaka I.

5.0 of 5 stars

Jul 22, 2020

I made a mistake and went to the Muffler Man down the street from Midas on 28th St in Kentwood thinking that I was at the right business. I talked to the staff member at Muffler Man and he didn't even say good morning or anything. He acted like he didn't e

Troy M.

5.0 of 5 stars

Jul 16, 2020

Extremely friendly and professional. They had my oil change and check up done within 20 minutes.

Clara G.

5.0 of 5 stars

Jul 09, 2020

"Friendly, professional, quality work. Need more discount coupons!!"

Julia J.

5.0 of 5 stars

Jul 02, 2020

Will use this service again if needed. Highly recommend them for great service

Idella W.

5.0 of 5 stars

Jun 02, 2020

Welcoming and friendly.Thank you!

Kathi F.

5.0 of 5 stars

Apr 16, 2020

Very pleasant man at the counter. Quick service in and out within an hour

Philip E.

4.0 of 5 stars

Apr 02, 2020

Synthetic blend oil change and inspection completed quickly and thoroughly. Reasonable price.

Kim G.

5.0 of 5 stars

Mar 21, 2020

Very professional staff. Work to be completed was explained well and completed in a timely manner. I would definitely recommend Midas. Thank you.

Bonnie G.

4.0 of 5 stars

Feb 16, 2020

They told me truth and not trying to get more stuff that i could not afford.

Clara G.

5.0 of 5 stars

Jan 26, 2020

Very happy with service and repairs.

anonymous

5.0 of 5 stars

Dec 14, 2019

This Midas is great, friendly and trustworthy shop who have your best interests in mind

John J.

5.0 of 5 stars

Nov 07, 2019

The guys were very professional and they did a great job in a timely fashion.

Robert C.

5.0 of 5 stars

Nov 06, 2019

Great as always.

kellie l.

5.0 of 5 stars

Nov 06, 2019

I had new brake installation the same day I called! The price was about standard but they had it ready in 2hrs!

Sara D.

5.0 of 5 stars

Oct 25, 2019

I love Midas. We love the great selection of services offered and affordable prices. The technicians are honest. The hours are wonderful. We are always pleased with their service.

anonymous

5.0 of 5 stars

Oct 25, 2019

Excellent service. I take both of our cars here and have full confidence in their staff. Alan is very thorough and knowledgeable.

Ron J.

5.0 of 5 stars

Oct 10, 2019

Friendly people good price job well done

Matthew S.

5.0 of 5 stars

Oct 08, 2019

The gentleman who rang me up was extremely friendly and courteous. They rotated the tires in no time at all. Very satisfied customer here.

David R.

5.0 of 5 stars

Oct 02, 2019

"When I rolled my window down to pay my toll to cross the Mackinac Bridge into the Lower Peninsula the sound coming from my rear driver-side wheel was horrendous. A rivet on the brake pad had worn through the pad and was grinding into the rotor, and it was "

anonymous

5.0 of 5 stars

Sep 27, 2019

Got in and out the same day with a reasonable charge and good advice on issues to be on the lookout for in the future.

Thomas S.

5.0 of 5 stars

Sep 19, 2019

Great job and customer service. Reasonable prices.

Sara B.

4.0 of 5 stars

Jul 28, 2019

As usual very good service but seemed with the heavy business for the day work on our vehicle was a bit confusing. Left with some work done on the tires but not sure if what was done was what was needed.

anonymous

1.0 of 5 stars

Jun 10, 2019

Zero stars, if I could choose that. I could have died after a combustion was caused from an issue they didn't inform or fix while I was there. I have filed a complaint and I am waiting to hear from them. Furthermore, those working had zero remorse or sympathy for something they missed/didn't repair.

Theresa M.

4.0 of 5 stars

May 14, 2019

Service was fast and efficient but I was disappointed that I had to pay for a part that you had previously replaced around a years ago. The tech said that the previous part was not very good and that they don?t use them any longer. He charged me the differ

Robbin M.

5.0 of 5 stars

Apr 20, 2019

"I showed up 2 hours early, but was accommodated. I loved that the same manager is still there after decades! He is awesome! I left happy, especially since the problem was explained and fixed for much less than I anticipated. And quickly, too!"

Kelsey F.

5.0 of 5 stars

Apr 19, 2019

"I have been going to the 28th st Midas for over 10 years. Allan and Jessie not only provide exceptional service, they take their time to explain whatever issues may have taken place and empower me to make confident decisions when repairing my vehicle. I co"

Troy K.

5.0 of 5 stars

Apr 06, 2019

It was only the second day of spring break when I had trouble with my suspension. They were able to get me right in and had the problem fix and I was out the door in a little over an hour. I was able to pick my family up and off with our plans! Thank you!

Jared D.

1.0 of 5 stars

Mar 07, 2019

"I took my car in to get some services done, which were brake check, oil change, and a battery cleaning. The battery was the main thing I brought it in for as the terminals were corroded.I get a call 3-hours later saying my car was ready and nothing is wron"

Kwasi K.

2.0 of 5 stars

Jan 19, 2019

I brought my car in to replace the O2 sensors. A week later I had some other work done by another mechanic who noticed the old O2 sensor laying onto of the engine. I was putting new bulbs in the headlights and noticed a ground wire sticking up. I have neve

Robert F.

5.0 of 5 stars

Dec 06, 2018

"This Midas is excellent....professional, friendly, helpful and courteous. Thank you."

anonymous

5.0 of 5 stars

Nov 27, 2018

Great service and pricing. Took care of me and would recommend to any one needed help.

Sara B.

5.0 of 5 stars

Nov 15, 2018

The staff at Midas are always welcoming and helpful with our automotive care.

John M.

5.0 of 5 stars

Nov 07, 2018

"The employees and owner are all incredibly friendly and helpful. The service was quick, reasonably priced, and well done. No complaints at all, only good things to say. "

Robert F.

5.0 of 5 stars

Oct 24, 2018

"This Midas under Allan's lead is professional, courteous and prompt. Matt is great to work with and always professional and friendly. We highly recommend this Midas location."

John M.

5.0 of 5 stars

Oct 13, 2018

"We needed an oil change and the owner was just so kind to us. The quality of the work was great, and they got us in way faster than we thought we would be able to. "

anonymous

5.0 of 5 stars

Oct 07, 2018

Excellent service and friendly people

Eric Y.

1.0 of 5 stars

Oct 04, 2018

"They don't seem very trustworthy. I brought my car in to fix my exhaust. When it was returned to me, my power window wouldn't work on my driver's side. I asked the staff about it and they acknowledged using it but blamed it on ""wear and tear"". They then of"

Scott B.

1.0 of 5 stars

Sep 29, 2018

Its been 3 days since I asked for a simple appointment and no response. Thanks.

Eric Y.

1.0 of 5 stars

Sep 29, 2018

"I brought my car to get my exhaust fixed. After getting my car back, my driver's side window would not roll down anymore. I immediately went back inside and told staff. Someone came outside looked at it, claimed no wrongdoing on their part although they ad"

Gregg G.

5.0 of 5 stars

Sep 20, 2018

Knowledgeable and friendly

Dawn M.

5.0 of 5 stars

Sep 09, 2018

The people at Midas have been very knowledgeable and go the extra mile to make my experience there informative and have provided great advice. I have been going Midas for a long time and would not go anywhere else. I would definitely recommend other peop

Cindy H.

5.0 of 5 stars

Sep 06, 2018

Best Midas shop in town. Always do a great job check all fluids and tire pressure. Also alert me of any needed repairs major or minor. Shop manager Al is always friendly and gets your car out quickly or alerts you if it may take longer. I give Midas a

Robert F.

5.0 of 5 stars

Aug 22, 2018

"Allan and his staff are amazingly knowledgeable, professional, sensitive and educational. For those of us who know little about the workings of cars, they are tremendously helpful... Thanks Al, Nick and all"

Robert F.

5.0 of 5 stars

Jul 10, 2018

"This is a very friendly, professional, sensitive and open service center. They explain all the time what is going on prior to doing the work. Allen and Matt are great...as are their professional crew. Thanks."

anonymous

4.0 of 5 stars

Jul 09, 2018

Great service! I was a little late for my appointment and they still got me vehicle in right away.

Arturo R.

5.0 of 5 stars

Apr 06, 2018

Alan and his staff are very professional.BRAVO

Michael R.

5.0 of 5 stars

Apr 05, 2018

Always do good work on my past vehicles & my current. Would definitely recommend to anyone needing repair or maintenance.

Robert F.

5.0 of 5 stars

Mar 27, 2018

"Midas, GR, 289th street was a delight to work with. Friendly, professional, open, courteous...thank you for great service."

Faith B.

5.0 of 5 stars

Mar 26, 2018

I highly recommend this place. Great service every time!

Carolyn B.

5.0 of 5 stars

Feb 04, 2018

The friendly service

Robert F.

5.0 of 5 stars

Jan 29, 2018

"Allan and his staff are excellent, accommodating, professional, Great to work with and always helpful. Service is excellent."

Margaret O.

5.0 of 5 stars

Jan 23, 2018

"My car had several problems and, as usual, Alan and his team took care of them quickly and cost-effectively. I really appreciate that they make the time to show you the problems and explain them to you clearly so that you can make an informed choice when "

anonymous

5.0 of 5 stars

Jan 02, 2018

Great service friendly atmosphere

Kaitlynn S.

5.0 of 5 stars

Dec 31, 2017

Like always crew was amazing and I love bringing my cars to them!

Robert F.

5.0 of 5 stars

Dec 19, 2017

"This Midas is always friendly, professional, courteous and on time. Great job to all!"

Julie P.

5.0 of 5 stars

Dec 06, 2017

honest people

Julie P.

5.0 of 5 stars

Dec 06, 2017

Alan and his team did an excellent on keeping our 2003 Toyota Highlander on the road.

Bethany R.

5.0 of 5 stars

Nov 25, 2017

I wouldn't take my vehicles anywhere else.

anonymous

5.0 of 5 stars

Nov 20, 2017

Excellent service fair price

anonymous

5.0 of 5 stars

Nov 20, 2017

Excellent service and fair prices

Arturo R.

5.0 of 5 stars

Nov 18, 2017

In two occasion I went to Midas and I was very pleased.

Robert F.

5.0 of 5 stars

Oct 26, 2017

"The service was excellent, professional, timely and thorough. Minimal waiting with an appointment and prompt. Highly recommend."

Jennifer W.

5.0 of 5 stars

Oct 19, 2017

I called around the around to a few places and midas gave me the best quote. Got me in the same day to have my brakes changed. Took less than 2 hours and the guys were all very nice there. Will definitely be back

anonymous

5.0 of 5 stars

Oct 18, 2017

Great serviceService great

Jasmin F.

5.0 of 5 stars

Oct 04, 2017

told them the problem fixed it nothing extra get the job done knows what they are talking about

Stephen C.

5.0 of 5 stars

Sep 22, 2017

Alan and staff always do a good job of taking care of my 04 Avalon. Thanks!

Harmony S.

5.0 of 5 stars

Sep 18, 2017

Jessie was always very helpful when I took the car to him. I will recommend very one go to Midas for any problem with their cars

Neil P.

1.0 of 5 stars

Sep 03, 2017

"My brother brought his s10 blazer in for an alignment. Was told they couldnt do it, because the tierod sleeves were seized, and it would be over $200. To replace them, plus cost of alignment . I have a video of the blazer. And of us removing them by HAND, "

Cecil B.

5.0 of 5 stars

Sep 01, 2017

"Very friendly, thorough and inexpensive compared to the dealership. "

Robert F.

5.0 of 5 stars

Aug 12, 2017

"I found the service excellent, filled with appropriate explanations, Allan and his staff are most friendly, time efficient and always helpful. Great place to have my car serviced"

Monica B.

5.0 of 5 stars

Jul 19, 2017

"These people are great. I came in close to the end of the day and asked if they had time to do an oil change, tire rotation and put in a new brake light. Not only were they super nice about squeezing me in at the end of the day, they completed all of that "

Cheryl C.

5.0 of 5 stars

Jul 06, 2017

Our go to place for any repairs within their service model!

Lynda A.

1.0 of 5 stars

Jun 26, 2017

"Sent a request for a muffler quote two weeks ago, was promised a response in 24 hours, and never received one. I'm going to try the Alpine store instead."

Kevin R.

5.0 of 5 stars

Jun 20, 2017

The staff were seriously kind and took care of my needs and of my vehicle. They made sure that everything was done right and showed me that they actually changed my oil filter since the previous place I had gone to hadn't. Just great work and service.

Richard C.

1.0 of 5 stars

Jun 15, 2017

"I went there today I was told my a/c works but has an electric problem and they didn't have time to fix it ""this is an appointment because there an a/c repair"" UNLESS IT'S HARD TO DO all there doing is ripping people off wanted 39.99 and told me what I kne"

anonymous

4.0 of 5 stars

Jun 14, 2017

Great work on my Mercedes front brakes prices were comparable.

Ken S.

1.0 of 5 stars

Apr 26, 2017

"The day before, one guy quoted a lifetime guarantee muffler and today a different guy said that quote was for a one year guarantee muffler.Also, I had apt for 3:30pm and the muffler job wasn't done until 6:00pm. Two and a half hours...common man. Poor se"

anonymous

5.0 of 5 stars

Mar 23, 2017

Estimated time of hour and a half but was done in 38 minutes so I was very happy about that!

Zane H.

5.0 of 5 stars

Jan 01, 2017

"The staff was incredibly friendly and very polite. They were kind enough to lift up my car and show me the issues first hand, and they explained thwm to me in detail. Haven't gotten service like that anywhere else, and I will definitely use them again."

Rick B.

5.0 of 5 stars

Nov 22, 2016

Only take my cars to Midas for all their work. Awesome experience every time! You guys rock it out each and every time!

Jimmie J.

5.0 of 5 stars

Mar 10, 2016

"If you want your car or truck fixed right go to them. It might cost but least it will be fixed right. Prevents from having the same things done over again ""coming back over and over again. And Alan shop manager treats customer with respect knowing folks mi"

Aron M.

1.0 of 5 stars

Jul 22, 2014

We had a really bad experience and just hope that no one has to go through a similar situation. Customer relations is so key in the way owners and managers handle situations and just wish they would have been more receptive to handling what went wrong and

Aron M.

1.0 of 5 stars

Jul 21, 2014

"We had an extremely awful experience with this Midas location. After dealing with the manager and regional manager, we've contacted the HQ today to finally get somewhere with how to turn a wrong into a right. If Midas is anything like the major corporation"

A M.

1.0 of 5 stars

Jan 14, 2014

Took my truck in and said there was a clanking noise on drivers side front axle. They ended up replacing ball joints and u-joint passenger side of car and said drivers side was ok. They also charged me for a new axle nut that they damaged. Next day the cla

Join the Midas team at 2710 28th Street SE, Grand Rapids, MI, 49512

Build your future with a leader in the automotive services industry: Midas.

Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1100 franchise locations in the United States and Canada.

Midas is committed to earning our customer's trust by offerring them the expertise, value and reposiveness they expect, every time they visit us.

Positions at Midas

  • Assistant Shop Manager

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