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817 Arsenal Street Watertown, NY 13601

MIDAS WATERTOWN

817 Arsenal Street

Watertown, NY 13601

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BRAKE FOR ADVENTURE. FREE BRAKE CHECK & UP TO $50 OFF INSTANTLY IF BRAKE SERVICE IS NEEDED. $25 OFF PER AXLE WITH PAID INSTALLATION OF BRAKE PADS OR SHOES. BRAKE FOR ADVENTURE. FREE BRAKE CHECK & UP TO $50 OFF INSTANTLY IF BRAKE SERVICE IS NEEDED. $25 OFF PER AXLE WITH PAID INSTALLATION OF BRAKE PADS OR SHOES.

817 Arsenal Street Watertown, NY 13601

Free battery test + save $20 on new battery purchase. Paid installation required. Free battery test + save $20 on new battery purchase. Paid installation required.

817 Arsenal Street Watertown, NY 13601

817 Arsenal Street Watertown, NY 13601

817 Arsenal Street Watertown, NY 13601

Midas watertown is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.

*See store for applicability and limited guarantee terms

Programs

  • ASE Certified

  • Motorists Assurance Program

Amenities

  • WiFi

  • After Hours Drop-off

  • Coffee

  • Children's Waiting Area

  • Magazines

  • Online Appointments Available

  • Online Estimates Available

Community Involvement

  • Drive Out Hunger: Volunteer

    We regularly volunteer at our community food bank.

  • Drive Out Hunger: Food Drives

    We host food drives to benefit our community food bank.

  • Drive Out Hunger: Meal Donation

    We donate up to 5 meals to our community food bank for every oil change we do.

  • Operation Support Our Troops - America

Midas. 5412 7512 3412 3456. Valid thru 12/24. Amanda Smith

Payment methods

The Midas Credit Card offers instant credit and easy terms to qualified applicants. Subject to credit approval. Minimum monthly payments required. See store for details. Get Details

American Express Discover MasterCard Visa

Average Rating:

4.76 of 5 stars

88 reviews

LW

5.0 of 5 stars

Jul 21, 2022

We have a business account with Midas and the associates are very friendly and easy to work with.

Cameron

5.0 of 5 stars

Jun 29, 2022

The staff all seem like decent people. Generally, their schedule is flexible. Midas has a wide access to inventory for multiple vehicle repairs.

Kim P.

5.0 of 5 stars

Jan 31, 2022

We love the service and customer service that we get from Midas!We have been regular customer with them from going on I believe five years. Rocky and his brother amd the crew are wonderful. We truly appreciate the care they give us every time.Thanks guys!!

Desta M.

5.0 of 5 stars

Nov 09, 2021

"Amazing customer service, I couldn?t afford to get everything done and Rocky worked with me to make sure my car was in good enough condition to get to my next payday. Highly recommend this shop for any of your car needs "

Melody C.

5.0 of 5 stars

Oct 19, 2021

I always have a great experience going to this location for getting my car fixed. The staff is always friendly and courteous plus they know what they are doing. I have had no issues using their service and they always done a great job on my car. I recom

Tom B.

5.0 of 5 stars

Jul 09, 2021

"I already do recommend this Midas location to friends and family. I have owned a car for 60 years, and except for my father's station in Lake Placid, NY, this Midas location is the best I have ever used. You can count on my always coming back. "

Sonya S.

5.0 of 5 stars

Apr 29, 2021

These guys rock

Christa M.

5.0 of 5 stars

Apr 21, 2021

I was able to get an appointment exactly when I needed it. I dropped it off and received a call within the hour as to what the problem was and after giving the go ahead the job was done quickly and at a very reasonable price. Upon picking it up the staff

Tom B.

5.0 of 5 stars

Mar 25, 2021

"I've been going to Midas for the three years since I moved back to Watertown, and I do believe it is the best automobile service department I have experienced in my life, and I have owned cars for 58 years. Their service is prompt, thorough, and complete."

Brianna J.

5.0 of 5 stars

Mar 22, 2021

"Monday morning my car completely locked up and turned off while trying to get home from work. Got my jeep towed to Midas and from the front desk to the mechanic to advice, Midas helped me feel comfortable and assured there are great people still out there."

Tom K.

5.0 of 5 stars

Dec 25, 2020

"As always, outstanding service. Thank-you to Rocky, Angela, Christian, and all the excellent mechanics. "

Preston A.

5.0 of 5 stars

Nov 16, 2020

The team here in Watertown NY are a great group that always do great work. I've relied on them for repairs and maintenance for years now and I am always pleased with both the work and the cost. They are quick to get my vehicle in and are honest about what

Devin M.

2.0 of 5 stars

Oct 13, 2020

I went to the Midas in Watertown NY because it was inspection time and I needed a few things done. I left and got some dinner and I hit a few bumps and my car went into neutral. So I went to another place and they looked at it and said that my cars' brakes

Y G.

5.0 of 5 stars

Oct 05, 2020

My car needed inspection. They got it right in. They told me the necessary work needed and what was recommended. I felt confident and trusted their professional assessment. I had all recommended work done with no regrets. They will keep this car rolling!

Jim H.

5.0 of 5 stars

Sep 15, 2020

I?ve used this location twice. Staff is friendly and knowledgeable. They Know what they?re doing and take good care of your car. They also appreciate your business and it shows. Not many businesses show their appreciation anymore. I highly recommend them.

Kateland C.

5.0 of 5 stars

Jul 30, 2020

The guy's at Midas went above and beyond to help get my car all set in time to go to work today! When parts had to be changed they went the extra mile to get the part and install it! They definitely have my business!

Al B.

5.0 of 5 stars

May 27, 2020

I came in with the charging system draining my battery.90 degrees outside and I was 25 miles from my destination. Rocky gave me a loaner and in 3 hours found the problem and fixed it.alternator belt had broken. Great job!! Saved me a long hot and miserable

Brittany P.

5.0 of 5 stars

Apr 22, 2020

"This is my third time coming to the MIDAS shop, and each time they have never failed to provide exquisite customer service and shop services. Their scheduling availability and turn-around times are quicker than most shops in the area. On top of that, they "

Linda T.

5.0 of 5 stars

Mar 16, 2020

"This location did a wonderful job replacing brakes on my Kia. They were polite, knowledgeable and accomodating. I have absolutely no qualms a bit recommending Midas."

Jared K.

1.0 of 5 stars

Dec 24, 2019

SHOP IS A RIP OFF AND A FRAUD

Timothy T.

5.0 of 5 stars

Dec 18, 2019

Rocky and Jason are great to do Business with and there guys are the only people I let touch my vehicles besides myself

Robert B.

5.0 of 5 stars

Nov 15, 2019

I'm a retired disabled man from Colorado visiting my son In Watertown NY. My car developed a rhythmic thump in the drivers side front wheel and I was very concerned about driving it 1900 miles back to Colorado. The people here got it checked out VERY qui

Amber K.

5.0 of 5 stars

Oct 19, 2019

"I will always come back to Midas! No matter how big or small my request is they get it done in a timely manner, and they are incredibly kind. I tell everyone that will listen to go to Midas! "

Maria K.

5.0 of 5 stars

Oct 17, 2019

The staff there are great and get my vehicle serviced in a very timely manner

Debbie C.

5.0 of 5 stars

Aug 26, 2019

Won't go anywhere else!!!

kelly m.

5.0 of 5 stars

Aug 23, 2019

"Great people, starting with Kelcee in reception with getting me an appointment, and Jason showing me the issues and what needed to be done. Great price for great work, Thank you"

Alexandra B.

1.0 of 5 stars

Aug 16, 2019

"Went for a general check on my car, it was making rattling noises. Paid over $900 dollars just to have my car continue the with the noise. When I went to Monroe they informed me it was actually something completely different and the work I paid 900 for was"

Faith F.

5.0 of 5 stars

Aug 16, 2019

They always treat you nice and never tell you something wrong with your car that's not. I will stay going here.

Lourdes M.

5.0 of 5 stars

Jul 28, 2019

"Starting with reception area and up, great service, I was treated so amazing, they care for the customers made accommodations for me like no other place. Probably will be my go to place from now on! "

Taylor C.

5.0 of 5 stars

Jul 11, 2019

"Had my AC drain plugged, and expected an hour's worth of labor - Got it back NO charge! I can appreciate a small business like this! We need more like them."

mark b.

5.0 of 5 stars

Jun 14, 2019

only there 45 min great people great service 5 stars

Tom K.

5.0 of 5 stars

Apr 19, 2019

"Outstanding service, as always "

Derek C.

5.0 of 5 stars

Mar 14, 2019

Rocky really helped us out with our truck repair! Excellent customer service. Great people to work with. We will definitely return to Midas for our future automotive needs.

Randy J.

5.0 of 5 stars

Feb 19, 2019

Rocky was great. Got my car in right away and gave me a fair quote. 2 hours later and the car was running great.

Jalaina D.

5.0 of 5 stars

Feb 18, 2019

Great service and pricing. Rocky and crew go out of there way to take care of my issues

Monajah K.

5.0 of 5 stars

Jan 23, 2019

Amazing service. The manager was very nice. They made me feel welcomed and they were fast and easy to work with. Definitely would go back if anymore problems occur with my car !

Debbie H.

5.0 of 5 stars

Jan 01, 2019

Was supposed to be a simple inspection but they are thorough and noticed the frame had rusted out just behind the passenger wheel well and needed repair or else the frame could snap and it wouldn't be pretty when that happens. So now all is well.

Samantha R.

5.0 of 5 stars

Nov 28, 2018

Love it

Bob C.

5.0 of 5 stars

Nov 19, 2018

" I will continue to bring my vehicles to the center, because of their professional, competent, and cheerful way of doing business. I brought in my fathers wheelchair van and they satisfied all my needs. Excellent work. Excellent crew. "

Nicole M.

5.0 of 5 stars

Nov 17, 2018

"When rocky found out that my first visit here was not a good one, he called me and asked for another chance to make things right. I brought my vehicle in and in under an hour the inspection and oil change were completed and he was ordering a part my calico"

Amintha C.

5.0 of 5 stars

Oct 23, 2018

You all have taken care of all my cars that I have had in the past keep up the great work and I will continue working with you all. Have a great day

Carrie F.

5.0 of 5 stars

Sep 24, 2018

"Fast, Friendly, & Fair! These guys are great. Highly recommended!! "

Charity F.

5.0 of 5 stars

Sep 09, 2018

The staff is very friendly. They work pretty fast and every single time I get my car back rhere are absolutely no issues!

Taralee L.

5.0 of 5 stars

Sep 07, 2018

I have to say that Jason and Rocky are EXCEPTIONAL. Always honest and professional and willing to go out of their way to make sure that you are getting what you need to keep your car running at the best value possible. They don't make you do unnecessary

Dave P.

5.0 of 5 stars

Sep 06, 2018

We are so blessed and thankful to have Rocki and his brother and his wonderful mechanics working on our vehicles..

Aisha T.

5.0 of 5 stars

Aug 15, 2018

"Very clean shop, friendly and fair service, the gentlemen at this shop stick to their word they don't jerk you around like other shops , you get what you ask for,and it costs what they say it will cost.... it's my first time at the shop and I will be a ret"

Diane M.

5.0 of 5 stars

Aug 01, 2018

"On my road trip from Nebraska, I realized my brakes needed attention. Since I rely on my local Midas mechanics in Omaha, I called the garage in Watertown. Rocky fit me in, replaced the front brakes on my F250, changed the oil, and consulted with my mechani"

Dave P.

5.0 of 5 stars

Jun 13, 2018

Always great work. Rockie and his mechanics always does a great job and gets my car back to me working better than when I brought it in.We always go back for whatever may happen.

Molly B.

5.0 of 5 stars

Apr 11, 2018

I went in today because my brake fluid light was on...the owner had them top off my fluid at no charge! It was much appreciated and very kind! Thank you!

Heidy J.

1.0 of 5 stars

Mar 23, 2018

I was very displeased with how misleading the service was. I was charge close to $300 to get my spark plugs changed. When I thought I was going to get a full car service.

Samantha C.

5.0 of 5 stars

Mar 15, 2018

"I have gotten work done on my vehicle here multiple times and they never let me down! The team here at Midas gets people in and out quickly, while returning a great product. They are friendly, and keep their customers involved in how the vehicle is progres"

Janice B.

5.0 of 5 stars

Mar 08, 2018

Accommodating

Melissa G.

5.0 of 5 stars

Feb 28, 2018

I have taken my van to Midas for the past 5 years and have been very pleased with their services. They always service my van in a timely manner and are very friendly and professional. If there is an emergency they ensure that my van is operational and saf

Liane B.

5.0 of 5 stars

Jan 31, 2018

just wonderful people very helpful always right there when you need them

Omar M.

5.0 of 5 stars

Jan 23, 2018

"I seen good reviews for midas, so I tried them out. My blower motor and resistor went out called midas that Saturday, Rocky told me to come in that same day and by the afternoon my vehicle was ready and heat was blowing like brand new. I highly recommend t"

Omar M.

5.0 of 5 stars

Jan 23, 2018

"I seen good reviews for midas, so I tried them out. My blower motor and resistor went out called midas that Saturday, Rocky told me to come in that same day and by the afternoon my vehicle was ready and heat was blowing like brand new. I highly recommend t"

COREY B.

5.0 of 5 stars

Dec 19, 2017

So my story for this place my husband and I had came to water town to pay bills. On our way home our car just turned off we were stranded trying to get home to our kids feeling worried and scared on how are we going to get home or wondering what are we g

Christine S.

5.0 of 5 stars

Nov 30, 2017

"I was driving home in the poring rain and all of a sudden hit a nail. I freaked out cause I didn't know how to change a flat and saw there was a midas up ahead. I pulled in, got my kids out of the car, and went into the store almost in tears because they w"

William M.

5.0 of 5 stars

Nov 29, 2017

I WAS IN WATERTOWN & FOUND MY INSPECTION STICKER OUT OF DATE-GOT SEVERAL REC'S WHERE TO GO BUT PREFER MIDAS-CALLED HERE AND THE SERVICE WAS GREAT QUICK AND EFFICIENT!

Laurent T.

4.0 of 5 stars

Nov 16, 2017

Now my car run awesome. I like it a lot.

Charlie S.

5.0 of 5 stars

Nov 14, 2017

Th.ey did a fine job

Dave P.

5.0 of 5 stars

Nov 06, 2017

I always have a great experience when I have to take my car in for any kind of work.Rocky and his crew of wonderful mechanics are always professional and explain things when necessary so you can understand them!And also they get repairs done in a timely m

James B.

5.0 of 5 stars

Oct 20, 2017

About my F250 in the other day after buying it from a dealer only 6 days prior he gave me a problem fixing it I brought it into the shop and Rocky and his professionals got my truck right in and fixed it I could not be happier for the last 2 years mine and

Fred C.

5.0 of 5 stars

Oct 19, 2017

Rocky and his team they've always been a great help found and fixed my problems very knowledgeable of the job they do with pride great customer service I would recommend Midas to all my friends and I will continue to go back

Elizabeth C.

5.0 of 5 stars

Oct 19, 2017

Yes I would recommend Midas to all my friends Rocky is very knowledgeable courteous honest Ive taking all 3 of my vehicles to have work done on them and it's excellent job done. It's nice to be able to go somewhere else and know that you're not going to be

Liane B.

5.0 of 5 stars

Oct 10, 2017

wonderful people always very helpful any problem there will solve the problem in no time just love them thank you guys .Sincerely liane bush :)

Dave P.

5.0 of 5 stars

Sep 20, 2017

We always get great service. The mechanics are curtious and explain things the way we can understand them! Thank you

Kathy V.

5.0 of 5 stars

Aug 24, 2017

"A great place to take your car for service. Always greeted with a smile and ""How can I help you today?"" Rocky is on top of everything that goes on in his shop and keeps his customers informed on whats going on with their vehicle. I like the fact that Midas"

Donna M.

5.0 of 5 stars

Jun 29, 2017

"Rocky and his team provide excellent customer service each and every time I visit their shop for service. I live in Ontario, Canada and go there for all my oil changes. They have serviced 2 different vehicles for me over the last 3 years and I have always "

Jessica L.

5.0 of 5 stars

Jun 27, 2017

Truly satisfied with an oil change and minor repair work I recently had to get on my car. These boys always are straight forward and caring. Quote was worst case scenario and ended up being way cheaper. :-)

Troy H.

5.0 of 5 stars

Jun 05, 2017

"Owner and employees are extremely professional and explain/show you everything that they are doing and why. Also, they are flexible with payment options if needed. Excellent service and I would personally recommend."

Rachael C.

5.0 of 5 stars

Mar 08, 2017

The owner and his crew are extremely professional and kind! They provide quality service to each person who walks through the doors. Very personalized care and so appreciative for their help! Lucky to have a great quality service like them in the Watertow

Melissa S.

5.0 of 5 stars

Jan 25, 2017

"Rocky and his brother are always so kind! My husband and I love coming here for all of our vehicle services! Always trying to get you the best deal and are so humble to have you as a customer. The store is very clean, also!"

Bryan L.

1.0 of 5 stars

Nov 06, 2016

"The fuel pump on my truck died and I had to have my truck towed from the side of the road. I had it towed to Midas and they verified it was indeed my fuel pump. They replaced the fuel pump in June of 2016. Since then, I have had issues with the fuel sender"

kirk n.

5.0 of 5 stars

Oct 24, 2016

"Felt impelled to write this review as too many times people and businesses don't receive the credit they deserve. My Mitsubishi Outlander was having window problems and it was discovered it needed some sort of assembly.Thinking to myself""great"" this should"

Mike P.

5.0 of 5 stars

Sep 07, 2016

I am traveling cross country towing my 5th wheel with my Ford F-250 truck. I had installed oversized mud flaps to keep from chipping the front of the RV. One of the mud flaps had come loose from its bracket and was flopping around. I was afraid I would los

Jose V.

5.0 of 5 stars

Feb 18, 2016

Great staff very professional they diagnosed the problem with my expedition when other places wouldn't even touch it . they saved me a lot of money by just not throwing parts at it.thank you very much we will be back and recommend this place to everyone.

Justin B.

5.0 of 5 stars

Apr 14, 2015

"Military friendly, along with all around genuine care for you and your vehicle. Quality service every time. I have spent more than $1000 and appreciate all they do. Everything works great! "

veronica b.

5.0 of 5 stars

Sep 29, 2014

My friends and I were driving around and we noticed that our other friend had a light out so we had her pull over so that she wouldn't get a ticket. A guy in a car pulled over and asked if we needed assistance and he said his name was Rocky and he worked f

Steven S.

5.0 of 5 stars

Aug 21, 2014

"I have worked at a Midas in the past, so when I moved to this area I thought I would give them a shot. Thinking this is a Military town they look for Soldiers and how to get our money. This shop looks to take care of everybody. Their work is top notch, "

Deanne R.

5.0 of 5 stars

Aug 04, 2014

"I just wanted to say THANK YOU, again! The guys at this shop really saved my day. I was to return to Florida that night to make it home for a friend's funeral and my car overheated,and would not hold water. It was already late in the afternoon and they "

Ruben S.

5.0 of 5 stars

Jul 15, 2014

The service and pricing were much better than any other place here in Watertown. I recommend this shop to everyone.

Ruth S.

5.0 of 5 stars

Feb 21, 2014

The very best experience. Truly the most honest regarding need for repairs. My Hyundai Santa Fe dealership told me over a year ago that I needed new brakes to the tune of $900.00. I did not think there was anything wrong with them at that time. Decided

trivy J.

5.0 of 5 stars

Aug 18, 2013

I came to this store for a second opinion bc i was told things about my car that id never heard mainly bc im very good on scheduled oil changes and basic maintenance. Long story short company Z said my car was severely damaged and would cost hundreds of do

Patrick H.

4.0 of 5 stars

Aug 06, 2013

"I was having issues with a misfire in my ram 1500 after receiving a mileage service from another shop. I explained my issues and concerns to the service manager and mechanics, and told them the trouble codes I was receiving from my computer. This establis"

Eric L.

5.0 of 5 stars

Aug 03, 2013

These guys are stand up kinda guys. Had the best experience here with both visits. They stand behind their work and they work to bring you the most value for your buck. I would have my wife or teenaged driver go to them if I was not in town. Pretty refresh

Bobby M.

5.0 of 5 stars

Dec 26, 2012

I went to a local dealership for state inspection on my vehicle and was told that they could only pass it after we would need to spend 1400 dollars on tires and brakes* Called this location and spoke with Rocky and he told me it to bring it in and they wou

Meg N.

5.0 of 5 stars

Dec 26, 2012

"The customer service at this Midas store is the best I've ever experienced with any auto facility. They have never tried to up-sell me on products or services that I don't need, and have always been very straightforward on what *actually* needs to be done"

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Join the Midas team at 817 Arsenal Street, Watertown, NY, 13601

Build your future with a leader in the automotive services industry: Midas.

Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1100 franchise locations in the United States and Canada.

Midas is committed to earning our customer's trust by offerring them the expertise, value and reposiveness they expect, every time they visit us.

Positions at Midas

  • Assistant Shop Manager

  • Auto Shop Foreman

  • Auto Shop Manager

  • Automotive Technician

  • Customer Service Representative

  • General Service Technician

  • Join the Team

  • Service Advisor

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