Douglas was provided excellent service! Quick and friendly service
Marty the manager is so profetionaland will go out of his way to help and make shire you understand and the workers are very good at what.work is done I’m very satisfied I started going to Midas on Westimer in 2017 and don’t go no where else they do awesome work
Morty was amazingly honest and efficient in explaining the process and we discussed actually other services that I could tomMidas for. I felt like I was getting the best deal possible for this area and I would definitely return and refer others to utilize this location on social media.
Got me in the same day and as soon as I booked the appointment I received a call to confirm it and actually get me in sooner than expected. Fast service as well!
Staff was very friendly. I did not have an appointment. They were not able to take me right away but said they could take me in an hour. I ate lunch, returned, and left with my oil change completed in a reasonable time frame.
The staff was professional and friendly. The sale price was highly competitive, and the work was done quickly and competently.
I booked an online offer of $39.99 synthetic oil change. I was charged $59.99 instead. No explanation.
Very professional and friendly
Everything was good at the location but the price online didn't match the one I paid, which was higher.
The attendant was helpful
I scheduled an appointment at 3pm I wasn?t serviced until after 3:54 pm . I will not recommend this place . Chris is rude .
Major mistake taking my car to Midas Houston 3607 Westheimer Road - Service Manager - Marty Ray and Store Manager - Josh Henderson. This team under the Midas name do not stand by work and will not make things right when they make mistakes. I brought my c
"On Nov. 30th, my daughter had an unfortunate experience when she found that the catalytic converters had been stolen from her Jeep while at work! After calling me and filing a police report, we had the Jeep towed to this Midas location. Calling from N.Y., "
"I called ahead and made an appointment. The man offered a time which was fine with me. I arrived right on time and waited over 1.5 hours for an oil change. When I got on my car, all of digital settings were changed! It?s a huge hassle to change them all ba"
Good Prices on tires & synthetic oil change.
"Friendly, knowledgeable manager. My car's front-end alignment was done correctly, after coming from another car service establishment that didn't align it correctly. Thank you Midas!!"
"Had a coupon for $20 off any oil change, any location, that doesnt expire until 2022. They refused to take my coupon. He said he gave me a discount already. It was $5 cheaper than a different location, but I didnt ask for that discount and wanted my $20 of"
"I took my car to Midas to get an inspection and the tail light replaced, not only did they charge me an obscene amount of money, but it took 2 weeks and my car is still not fixed. When about to drive off the lot, noticed that the signal light was still not"
I was happy with diagnostic they did on my car
"1/12/21- Got the alignment done due to car pulling to the right, just got new tires, Midas was recommended by Discount Tires. Upon arrival, 1 person ahead of me, took about an hour, after leaving driving on side street, car still pulls to right, ignored i"
I had a blowout in my tire came off the vehicle And I got a toad to this Repair shop Not knowing what they were gonna say what the price is gonna be Well they were taking a look at it the guy Jason It was kind of me I was able to talk with him have a good
Thank you for fixing my car Jason the best guy every I will come back to have more work done by Jason
Jason was a great help with me and fixing my van. I would recommend this location to my friends and family.
"I visited Midas today---my experience was just about perfect in every way. They were accommodating, friendly, professional, efficient, and simply a pleasure to deal with. I literally have zero complaints---congratulations, you guys are wonderful!"
Initially I got a quote for 4 tires on their website and requested an appointment confirmation. It states on their website you will receive an appointment confirmation within 30 minutes. After waiting 2 hours for the confirmation I called to confirm the a
No good really bad experience
The team was helpful and performed the job very quickly.
Employer who attend us and who was extremely rude mechanic.i complained that the car had the wheels rattling at high speed and after repair continues same way. I don?t repair my car at this company anymore.
Thank you very much for the information. As of right now I'm good to go wright now.
Midas was great and the service was quick
"This was my first visit to Midas. Due to my breaks making strange sounds, i decided to make a visit to Midads after reading reviews online. The service was above average. They were able to perform the repair and offer me $50 off per pair. The total came "
"So frustrating. No other people before me I had to wait on. The 1 hr, 15 mins wait was all time worked on my oil change. "
Courteous and prompt. Work completed on time .
Employees very friendly and know what they are doing. In and out of there quickly.
"I always take my car to Midas, the guys are super nice and take care of me whenever I go in. A reliable car is essential and I have that level of confidence with the Midas mechanics. "
Great store. Very hospitable. Quick work.
"Jason, the Technician, was so attentive. He always take good care of my vehicle."
"The wheels on my car were in really bad shape before I got to the Westheimer Midas. However, they took both the time and attention to explain to me exactly what we needed to do to make sure the wheels were taken care of, and they got it done. In fact, they"
I went to Midas to have the battery in my car replaced and was told that I need a new alternator which would cost $1600. In what world does it cost that much money to replace an alternator? These people are horrible and tried to take advantage of a single
Changed my oil very quickly and very nice guys that work in the shop. Will be back!!
My alignment is worse than after I took my car in. I?m not happy at all.
steve and the mechanic, Jason, were excellent
They were prompt and finished when they said they would. well done!
Great job the staff are professional I would recommend midas
"I went to the same Midas location for several years. I moved away for a few years and now that I?m back I went to Midas for an oil change. Same great service years later. They took me right in, and even told me about a coupon and I saved $20!! "
Great service. Great people. Very honest.
I am waiting for the franchise owner to contact me. I was informed that the owner would call me. The manager in place Hing up on me when I called to get this information. I want to discuss the lack of professional management they have in place. Kind Regard
"Beware of this location. After an hour of me leaving a review of my horrible service by this manager, I received a strange email to my email address Midas holds, calling me an African ***** and beware. Please stay away from this location. "
"He was very rude, nonchalant, and offered no advice to insure customer service and competitive pricing!!! "
"Such a stroke of luck that I found this Midas shop today! The mechanics literally saved my life, because my truck was out of power steering fluid, not only affecting the steering, it brakes as well. My truck is unique, over 20 years old, and I was surp"
I have no complaints none at all...
"I normally can?t stand taking my car in for repairs of any type. Often times mechanics are not very friendly, try to oversell and are not thorough with the problem/repair explanation. Robert made the experience quite enjoyable and explained everything in d"
"No, l would NOT recommend this Midas to anyone! From the second I walked in Justin was nothing but rude and dismissive. As I sat there I saw him be rude to no less than 3 people who ALL left without getting service done from Midas. As he left the office"
Overall satisfied with everything! Thank you!
Very efficient and professional
I needed a new battery and Midas had it in stock and installed in no time! Thank you!
Happy with service provided by the knowledgeable technician.
"Staff was friendly, performed services in a timely manner, and answered all my questions about other repairs I needed."
"The guys always provide great, quick service when I come in."
I came in at 5pm with badly grinding rear brakes and the guys were able to replace my pads and rotors before closing time. Great service!
Robert and Deandre were very nice. They told me to call or come back if the engine light came back on. The engine light came back on and I made an appointment online. No one never called back to confirm the appointment. I will come by on Saturday.
Diagnosis was wrong given the described symptoms and parts pricing was significantly hire than dealer quote.
I went to your store on 1960 for a brake job and was told I needed 2 new tires. Since I was already there I decided to purchase the tires. I had problems with both tires leaking and went back to the shop to have them checked. Nothing was found with one of
"great job, fast and friendly "
Came in because front brakes were squeaking. Car had 21k miles. Was recommended new brake pads and told my rotors could be machined and would have 2-3 years of life left afterward depending on my driving habits. So I opted not to replace at this time. The
I was kept in the loop the whole time and was given a detailed explanation of why the work was being performed. very courteous and professional.
Great service and friendly staff!
Andrew is very professional and courteous!! Good job.
"Had a coupon for oil change and tire rotation, got the oil change but not the tire rotation. Clerk failed to read the coupon correctly."
"I have been taking my car for oil change and other minor fixes to this Midas shop for over a year now. Recently one of the belts broke and the loyal customer that I am, took it in for fixing. After paying over $450 the car left the shop with the check engi"
Not happy with service. Quoted me a price, which mysteriously doubled without explanation. I was lied to regarding price of materials. I would recommend a healthy skepticism to any quote offered. I will look elsewhere.
"First of all, I would like to say thank you to the manager Rick for being so nice and informative. Jason is one of the best mechanics I've ever met and he's also very helpful and takes the time to explain what is going on with your vehicle. I've had an oil"
I had a flat repaired no problems. Mechanic showed me that my car needed an alignment as there was wear on all 4 tires. Price quoted for a 3 year alignment by 2 separate employees was $129 I was even told that they would work with me on the price if I only
"Wow...I had a flat tire and work two buildings over, I went to change it myself and my spare was flat too. Leo filled up my spare tire at no charge upon the managers request. He then offered to bring over a bigger better jack because he was on a break and "
Great work! And customer service that's hard to find these days. Thanks Tim!
"I had an amazing experience with this Midas location and would like to thank Tim for his diligence in assisting me. A few months ago I unfortunately had defective shocks installed in my vehicle by a mechanic in San Antonio. When I took my car to Midas, Tim"
"I have been using the Westheimer Midas for my needs since my extended warranty expired. Tim and his mechanics are always professional, courteous, and dependable. They have become my exclusive repair service."
"My experience with the team of Westheimer office was great (Tim and Ivan)I have to say that they are extremely pleasant, professional and had total availability to take my car and work on it fast and well. Also they explain to you very well what is going w"
Midas did an exceptional job with taking care of me and my car. I had issues with another oil changing company and Midas went above and beyond to correct the issues that the other company created. I will definitely bring my car to get serviced here in the
"I've been going to Midas on Westheimer since 2006. They are the exclusive maintenance provider for my (aging) fleet of vehicles (1993 Minivan, 1997 Oldsmobile, 2009 Saturn) I went to Midas today for a coolant leak and, even though the water pump needed "
"The reason that I will remember it is the outstanding level of customer service. Tim understands that I don't want to be there spending money on my car, but he also wants to help me be safe on the road. Tim called me to inform me of a issue with a part"
The gentleman at this location serviced my vehicle in a timely manner and made certain that it was safe for me to get back on the road. He went above and beyond to provide wonderful customer service to me and I would definitely recommend this location to o
"Came in needing my break pads replaced, should be simple right? After all doesn't Midas specialize in brakes? Not so fast. The mechanics came back with a giant list of things that needed to be fixed ""immediately"" Including parts that had very recently be"
I got here a little after 8 and there were already a few people waiting so I figured it would take a little longer. I needed an oil change with tire rotation and a fuel system service. They told me it would take 45 min once they checked everything. I waite
"During a recent visit *8/18/12* to the Westheimer Midas store, I received a quote for the replacement of a battery. The *109 quote proved to be extremely misleading. When the work was performed, I was billed *147. I inquired as to why the cost was not w"
