It was a quick appointment
Always honest and friendly and courteous! Great value for the money. If extra work or parts are needed the staff gives a full explanation.
What I like about the Midas I go to in Grafton,Wi. Is they are honest and do good job on my car.
Very friendly staff and checked mout car at no charge
I have used Midas for years and they are still doing a good job
Ju'st had them check to see if the power steering was working.
These guys are total professionals. Friendly and knowledgeable. Very comfortable atmosphere.
Friendly, competitive prices, great service.
All of the above. I ALWAYS get wonderful service
Was watching them from across the street where I was dining and was very impressed with how comprehensively they were checking the various parts of my van using two hands and a flashlight. Made me feel I was really getting my monies worth.
1. Quick2. Knowledgeable staff3. Reasonable prices
Great people and service value.
Jim and all of his team at the Grafton Midas are truly the best! I trust them and value their good judgment. Everyone is friendly ,the work is done in a timely manner and Everything is clearly explained. Whenever anyone asks me for a recommendation about a place to bring their car, I say bring it to Midas in Grafton as they are the best!
Jim is always SO friendly along with all of his staff! They take pride in what they do and make sure every customer understands what is needed on their vehicle and they’re always so personable. They get to know each of their customers as much as possible.
I was highly satisfied, as I have been for almost 20 years, because everyone is friendly, concise with their explanations of what needs to be done, and efficient with their time knowing that my time is valuable. I highly recommend Midas of Grafton to many folks every year.
Good price for good service promptly delivered
Friendly helpful staff. On time
Jim the owner takes a personal interest on his customers. He has treated me right for nearly 20 years and has earned my loyalty.
Very friendly, very informative on work required. Only did what was require and as discussed. Competitive pricing.
Everyone was extremely friendly and helpful. All products and services were thoroughly explained and the service was prompt and professional. I will definitely be returning to this location for further service.
The repairs are done as expected.
Awesome work. Had my flex section repaired and my car now performs as it should.
Quality repairs, good value, never concerned they will nilk.me
I was highly satisfied. Touch phone went to satisfied...unable to redo.
Very professional demeanor, communication. No push to sell additional products or services. Relatively fast service, although quality of service is most important, which has always been provided by this franchise. Thank you, Jim!
My brakes we’re making noise for two days and I called right away. Got in two days later. The mechanic brought me in the shop and showed me what was bad on my brakes and also that I needed a new lug nut that another place had put in-which was not the same as mi e and I would’ve had to have a special tool to get it off if I had a flat.
MY OIL LIGHT DID NOT RESET AND UPON RETURNING TO MIDAS, IT WAS DETERMINED THT THE SENSOR COULD BE FAULTY. THE TECHNICIAN DID USE A SCAN TOOL, AND OIL LEVEL WAS FULL. DECIDED TO WAIT TO SEE IF THE LIGHT WOULD RESET AND IT DID ONE DAY LATER. PROFESSIONAL ASSOCIATES AT MIDAS IN GRAFTON WI.
I have been dealing with this Midas location for 10 years and have been very satisfied with the service and price.
I am always impressed with how kind employees are and how quickly they are able to fit me in to the schedule.
I fully trust Jim and his staff. They take time to explain what is wrong and show me as well. Always courteous people.
Professional, timely, friendly, and efficient in serving my vehicle
They were waiting for me when I arrived. I was in and out in less than 15 minutes. Clean waiting area. Friendly service.
Everybody is always a delight to deal with.They let you know everything that you need to know. The owner is the BEST!!
They seem to know what there doing .There price’s are fair. Had other work done by them and was satisfied
Honest service in a timely manner.
I am a long time customer, I trust the people at the midas in grafton and the owner.
The employees are always nice & professional. They tell me everything about my vehicle even just for a oil change. I really like that. Very professional.
My husband and I have been taking our cars to Midas in Grafton for several years and have been very satisfied. We trust the people who work there to give us their honest opinion of what our cars need. We have never been disappointed.The Kelleys
The service is awesome. Good people, and honest.
I liked the people and they seemed knowledgable and I think they were able to advise me on a repair I needed and would not have gotten if I went to an oil change place only.
Tom was very friendly, professional and completely honest.
My car issue was explained thoroughly.
Great communication, service, and kindness of staff.
The staff at the Grafton WI location, are genuine, honest and very polite. They know what they are doing.
I went in with a nail in my tire and left with a car that was in much better condition than I brought it in. I didn't have an appointment and was able to get multiple things that I had been putting off fixed. Everything was explained to me clearly and the associates I spoke with were extremely friendly and helpful. I would drive the 35 minutes from my house to use this location again.
Everyone is so efficient and go out of their way to see you have a good experience. Just a great place to do business with!!
My car is a 2,000 Subaru Ouback with low Mileage. i Want to keep it running as long as I can. So i wanted the most professional care available and Midas was my first choice.
They are always easy to work with. Work with me to schedule an appointment. Understand what I am talking about when I know nothing about cars. They are friendly, honest and do a superb job. I have been going to them for years because they are the only place I feel comfortable with!
Honest people! Never had a bad experience. They go out of their way to satisfy the customer.
Jim and everyone who works there is very kind and friendly, and I feel they so honest work and for a reasonable price. I was taking my truck to the dealership for its regular maintainer but I’m thinking I will go back to Midas
Don’t go to midas , they will rip you off
Give the right estimate and ask the customer before hand that it will cost additional amount of dollars , do you still want us to fix the car ?
Staff were very friendly and helpful. Great customer service
The front end person was very friendly and efficient. I had asked for another slight issue to be looked into, which it was without question. I was planning on scheduling a tire rotation, and was informed it was included with my oil change. Also, the website quoted about an hour wait for my service. It was done in a half hour.
I’m very pleased with the owners of the Grafton site. They are very friendly with competent staff who get the job done. They take the time to explain things and offer advice if needed.
Always treated fair here and good quality work.
"I have now become a regular customer due to Midas customer service, ability and timeliness of work."
I was late and they still took me. Good explanation of the condition of my car
I was greeted when I walked in, and my paperwork was all set and waiting for me. The service was very fast.
I started going to the Midas location in Grafton last year for oil changes. They've always been honest with me and treated me with respect.
Have been going there for years. Always honest and fair.
Had some issues scheduling online, however was still able to schedule my appointment. I dropped my vehicle off early and they were able to get the vehicle completed early. Great staff, great service.
The people at this location are always extremely friendly. They do a great job at explaining everything and make you feel comfortable.
Honesty, quality, no hidden cost.
In this case, Midas solved the problem and it was free!!
"We took our car in to midas to have the ball joints replaced. Only about 3-6 months after that we noticed our new tires (also installed at this midas and less than a year old) were severely worn. When we brought it back in to show the problem, they refu"
Service staff very friendly. They always provide options and no pressure for services. They also take the time to discuss problems and issues
We had an oil change done and we noticed oil was on our garage floor after bringing our car home. We returned to Midas and they said it wasn't leaking oil rather the service tech didn't clean the oil up that was on the frame of the car which was dripping and stained our garage floor.
"As always, an excellent job of changing the oil in my car. Afterward, Midas goes over our car to check if anything else needs attention. I only trust Midas to work on our cars."
I have Jim's crew do all my service work and never disappointed..
"Wonderful as always!!!! Midas in Grafton is fair, honest, and has never disappointed or made a wrong diagnosis.."
"Fast, Great, friendly service. Awesome desk service. Great conversation. All around 10 star service. Will most definitely be back. Midas has been our go to for yrs."
"Just like oil change places, do these guys think we were born yesterday? Man, the guy comes in to show us the air cleaner on my wife's car. There's all these big chunks of stuff in the housing. How would something that big go through a filter that filters "
I?ve always loved and trusted midas!
Thank you for the continued awesome service! I won?t even go to the dealership to service my car long as Midas Grafton is around! Thank you thank you! As a woman it?s important to feel comfortable going into a shop and not feeling taken advantage of due to
Always fair. Good prices. Honest.
Midas in Grafton is truly a needle in a haystack. We moved to Grafton a few years ago and quickly realized that we were a long way from Dealerships that service the brands of vehicles that my wife and I own (Hyundai and Toyota). The best thing about this p
Midas did a great job at replacing the front right tire. The employees are friendly and helpful. I trust Midas with my car.K.Bulgrin
Great Service, Great Technicians. They had my front pads and rotors replaced in a very short amount of time !
Fast and excellent service!
"I moved here over 25 years ago and started going to Midas then. Jim is the only one I really trust. Over the years he has said things like, ?no that doesn?t need to be done yet? and ?your brakes have another 10,000 miles at least on them? when others have "
Fabulous AS ALWAYS!!!!!!! They are thorough, honest, dependable, not pushy, and can be trusted 110%!!! Grafton WI is lucky to have this particular Midas.
Very thorough and honest. The work was completed as expected.
I made an appointment on line it was easy!they completed the job I requested and after checking my vehicle over I needed more work. They quoted me and completed the work the same day.I had a great experience and would recommend.
Have had our vehicles serviced here for 25+ years. I dont go anywhere else. Says all you need to know.
Quick and easy. Thanks again
I recently took my 2014 Jeep Cherokee in for two services. One was the brakes/rotors and the other was replacing a wheel bearing . While the brake job was reasonable price the bearing work was almost half of what the dealer was going to charge me. Staff wa
Midas did only what was required and fixed my brake problem.
"I went in for a simple hole in my tire. all they had to do was pug it and let me go on my way, a simple 5 min thing. I was there over 2 hours. Also did not put the spare back in its holding place because they snapped the cable that holds the spare tire and"
Quick & courteous service.
I went for a regular oil change. But, then Midas did a synthetic oil change and charged for it. If they were to go for anything different from what I had requested, I would want my consent to be obtained first which did not happen.
"As always, you guys did a great job keeping my 2001 vehicle running and in tip-top condition! Great peace of mind knowing you not only do good work, but you also do a thorough evaluation of the overall condition of the vehicle and alert me to potential is"
Always a timely, fair, and pleasant experience.
friendly kknew me by name
Midas did a first class job job on my latest oil change. They performed the work quickly and went over everything they checked and did with me before I left.
"These people are awesome, they are quick and thorough.No waiting and total value for my money."
Great and friendly service
Going back to revisit the original reason why I brung my car in. It's making the same noise and then some! This issue wasn't found on the first visit. This is why my car was there! The brake job is excellent!
Great deal on oil change and tire rotation.
Midas does a great job of not only changing oil but checking the entire car do it drives well.
Midas in Grafton WI is super. Fast, efficient, and HONEST!
I have always received top of the line care from Jim and his service technicians. They always make you feel as if we are just part of the family!
I always trust my cars with Midas. You guys always do the job fast and right.
"This store will go the extra mile to help you, and not because ""Corpo-rats"" says so -- the people that work at this Midas in Grafton are genuinely good, decent hardworking and honest people. My truck was making a racket of a klunking noise, from what I tho"
Everything went well. Jim took good care of me as usual.
"When calling in for services needed on my car, the team at Midas always gets me in quickly. While at the shop, I feel their work is always done efficiently and professionally. My hats off to Jim and his staff.Mary"
Midas did a great job and always does things correctly.
Excellent service as usual
Midas did exactly as they said they would. Great job.
Completed on time, friendly courteous personnel, professional workmanship, quality work.
Kevin and Michael did a great job replacing the springs and other front end parts. My Ford now rides like new. Thank you!
I have recommended in the past to friends and family that they should take their cars and trucks to Midas. And I will continue to do so!
Very reliable and price is good.
"So far I?ve had good service when it comes to location. The only problem I have is that they said they changed my wipers, but I think they didn?t. The wipers look exactly the same. Before I brought in my car, my passenger side wiper was coming off at the b"
Horrible - never put the gasket back on when capping the oil change and had oil leaking all over my garage. Also told them I had a noise and maybe it was the exhaust and of course they came out and said yes your exhaust is loose when it wasnt the exhaust at all but the heat shield that was rattling! Worst ever!
"Receptionist was very nice, and the wait time to get my oil change was fast! I loved their service! "
Always honest and up front. Very glad to have found this business.
Overcharge on all their parts and don?t allow customers to bring in the exact same part if they can get it for 20% of what they want to overcharge.
I love this location. The crew is friendly and efficient.
"Candid, reasonable & efficient!"
I do my own work on vehicles until I need professional help. I have taken my vehicles to Midas several times and find the price and service has always been better than I ever had experienced elsewhere. Their oil change is cheaper then all other places and
"Thank you and the entire team for your service, care, and timely repair on my car. Best around!! Really appreciate the kindness and attention to understanding the urgency and the need to have the work done once, correctly. Thank you!!Typically car repair i"
Regret not remembering mechanics name First class give the man a raise.
Fast courteous service. Always a pleasure.
Made an appointment to wait for 45 minutes to have my oil changed for $49.99. The total with this special price was $69.00. An addition $12 for two more quarts of oil is understandable. However $20 more is not. The coupon is very misleading. Will not be co
Jim and his team at Midas Grafton are great. Developed a crack in my exhaust system. They were able to fit me in on short notice and fix my problem at a reasonable cost. We have been having our cars serviced there for years and will continue to do so.
"Midas Grafton provides great service. They are affordable. I have been there for brakes, tires and oil changes. Their customer service is outstanding! They go above and beyond to accomodate customer scheduling challenges. Honest and friendly always."
They did a great job making sure the balance was correct!
Always Great ServiceMuch Appreciated
The crew at the Midas in Grafton are fantastic
Quick, easy, reasonable pricing.
they did a good job. topped off fluids and gave an overall inspection. very satisfied
Great service. In and out in good time. Topped off fluids and rotated tires along with oil change.
"The service is always courteous, fast, and efficient. If there's something they would like to suggest for my car, they verify with me along with the pricing first. They also make sure I go with the best options for my car, not always the most expensive. My"
Excellent as always...only place i go to get my oil changed, and safety inspection before going on a trip
"The techs were extremely proficient, polite, and great to work with! Great pricing and they make ensure not over book which is appreciative! "
"When something goes wrong on your car it can be a stressful situation. The Owner and Manager of this particual Midas are 1st class. If your sick of pushy Auto service places looking to pad your bill, give this place a chance. They're friendly, and they wo"
"Always easy to deal with, convenient, and accommodating. "
"The people that work here are absolutely amazing. I could not feel more comfortable in an unfamiliar environment. I?ve been going to them for. 2.5 years, used to live near them but moved downtown Milwaukee and I still make the drive up here. If you?re look"
Awesome service as always!! Jim is so wonderful!!
Great Service. I was advised of the costs associated with the work. Great work guys!
Great and friendly services
"Quite suddenly, my car had a significant issue. Midas started work on it first thing in the morning, kept me informed of the problems and solutions across the day, and I had the car by mid-afternoon. Much appreciated. "
Went in for a muffler replacement. Reasonably priced and work was done very efficiently. Jim is very friendly and explains things well. I will be back! Thanks :)
Ready when scheduled and friendly.
I highly recommend Midas as they are honest and will correct concerns that may arise out of any of their work.
"Great customer service, fair pricing, work done right."
"We had an urgent brake servicing requirement for our WOF, and not only did they help us out at short notice, they took the car to get the WOF as well, all at reasonable cost. Fantastic"
"awesome job guys, you did what no one else could, and then undercharged me, I love it"
Did a great job getting my oil changed and wheels aligned!
Very friendly staff. I drive 45 minutes to go here just to get my oil changed because off the good job they do and the friendly staff.
Great job again and got me and very rapidly
"Im new to the area. I first came for the great price on the oil change, but they said my car need 1 simple $300 repair, but was otherwise in immaculate condition. So I got it. Within the week of this ""repair"" my car starts making noises like never before. "
As always your people do and excellent job working on my cars. Thank you
"Always happy with the work at Grafton Midas. The staff is knowledgeable, and courteous. They let you know what needs to be fixed immediately and what things can wait or may be a problem in the future. Never had an issue with the work they have done on my c"
Very thorough conscientious service.
Experienced technicians at Grafton Midas did excellent work replacing my leaking tank and fuel pump. Thank you. I strongly recommend these guys.
Always friendly and courteous.
"A fair assessment of what needs to be done, although my tire was not punctured and did not need to be replaced, an easy fix of stop leak. Can't afford other repairs."
Horrible customer service. I called and I had a few questions and he told me he was too busy to answer my questions.
Travelled down from Whangarei bringing my partner to Daffodil House for radiation treatment. Engine was making noise when under load. Midas is 5 minutes walk max from Daffodil House. Midas took vehicle in straight away and checked it out and resolved and f
"Every time I have come in for service on my car, I am greeted with a very friendly group of people, great service on my car, and affordable prices.I truly appreciate my Midas team......."
Friendly and always on time
Always friendly and on time.
"Normally I wouldn't entrust my GMC Envoy XL to a company chain, but this Midas is excellent - Jim is a caring Manager, and their techs have years of experience - They evaluate any problem thoroughly, and take you on the floor and show you! - And the pricin"
I like the courteous service. I also trust the advise about repairs I may need for safety sake. Thanks
I was told I needed a 600 dollar brake job (replace disk and drum brakes). I chose to not pay that and bought all the replacement parts myself (saved 170 dollars by just going to o'reilly down the street this is parts savings alone!). I had the brake job
I am glad I went to Midas this time over my usual choices. From my experiences with other places I was expecting an early not so bad quote but a later phone call stating that it will be double or triple because its worse than we thought. NOT SO with MIDA
"We've been customers for years.....friendly, fair, and ALWAYS spot on!!!!ThanksDale and Kris"
"I've been going to the same midas since I was 16. I know nothing about cars and this place is great. They'll explain anything about a vehicle problem, or anything in general being asked, in detail. They're never rude or unpleasant and always friendly. I en"
