Midas ft. smith is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Was a great help to our daughter today

This shop was great today. They helped my daughter after she hit a horrible pothole in I -40 today outside if Alma, Tow truck and all !! There were freezing temps and it was sleeting. She called and they got her in. They were able to get a new tire and work on the rim of her wheel. It had to be realigned too. So excited they were able to help her , so she could get in back to school this semester. They have always been able to help us when there has been a need. They did their best again to help today. Thank you!!

- Marsha C.

Midas guys saved the day

On Christmas Eve day, I traveled from Hot Springs Village, to Fort Smith to visit a friend. While driving to dinner with my friend over some rough roads, I noticed a clunkity-clunk noise under my car when I went over the little bumps. I told my friend that I would have the underside of my car looked at the day after Christmas to make sure it was safe for me to drive back home. My friend, who is in poor health, got up overnight, lost her balance, and fell, receiving a dangerous head injury. I called 911, and she was taken to the hospital downtown. I drove to and from the hospital during Christmas Day, still noticing the noise under my car. The day after Christmas, I took my car in to the Midas shop because of the good reviews I saw online. They diagnosed the problem as a loose ball joint. They recommended getting that fixed before driving home due to the risk of it breaking. When I explained my situation with my friend being in the hospital and needing my car, they said they would work it in and get it fixed before the end of the day. I got a cab to the hospital, where I found out my friend was going to be released later that day. Later, I took a cab back to Midas, picked up my car, and then picked up my friend from the hospital and took her home. I can't thank the guys at Midas enough for helping me out of a very stressful situation. They did not try to upsell me on anything, but suggested some repairs I might need to make when I returned home to my regular mechanic. If I lived in Fort Smith, they would have a loyal customer for life!

- Joy B.

Good service

I’ve serviced my cars at This Midas location for years. They give excellent customer service and do a good job on maintaining my vehicles.

- Sylvia H.

Always Friendly

Great guys.

- Melissa W.

Glenda V.

Awesome experience at Midas! They go above and beyond. They fixed a couple of things that I was unaware of and saved me from having big trouble later on down the road. Very pleased!

- Glenda V.

Terrssa D

Excellent customer service

- Teressa D.

Oil change

They always take good care of us on our car and truck

- Dale H.

Elmer k

Midas does a excellent job. And don't forget to ask for a card have it clipped every time You get oil change, and get 5th one free.

- Elmer K.

Above and beyond !

Van overheating - went straight to Midas, calling on the way. Was told shop full, but would try to help 3 hours, but worth time, as after predicting proble with water pump, or o-ring seal, replaced hose clamp and sent me on my HAPPY way ! Thanks to all Ft Smith crew ! Took them cinnamon rolls the next morning.

- John A.

Excellent Service

5 Star Service!! The guys always take great care of my 2002 Nissan X-Terra.

- Sandra R.

Good service

I enjoyed having wonderful service with Midas I enjoyed having wonderful service with Midas I did ask for my tires not to be rotated and they were but they offered to put them back sadly I’ve worked two jobs so it’s kind a hard to get over there

- Pamela C.

Excellent customer service

Their prices are great. They have never tried to up sell me on anything. They are just honest, great people. Give them a try, you will not be disappointed.

- Dawn G.

Routine oil change

Everyone was very pleasant. Quick service. A few repairs noted that are needed and were explained to me. Michael Bolton said he would get estimates for me and that my husband could call with any questions. Received estimates in mail in 2-3 days!! Will definitely recommend to others.

- Janet B.

Efficiency

I can almost always get right in to have my vehicle looked at or get my oil changed. They always keep me right on track with what I need for my vehicles regular maintenance needs.

- Bridgett W.

Oil change

I’ve just recently discovered Midas on Rogers ave and I must say I was thrilled with the service and price! I have recommended this Midas to friends already!

- Mary C.

Service

Excellent job

- Danny K.

Battery Failure

Great friendly service. No hidden charges. Garett was knowledgeable and so extremely helpful!

- Summer P.

AWESOME

I really thought they did a great job. I had a camshaft sensor malfunction on my Nissan and since they knew a lot about that, they made sure I had the correct part that would last a long time. I don't know much about cars and they really explained everything to me very well. I thought the prices they gave me were fair as well.

- Lauren K.

Great Service

They do a wonderful job at customer service. Everyone we spoke to on the phone or in person were very kind and professional. We will definitely be bringing our vehicles here for service from now on.

- Anne H.

My car took some damage

A few hours after I picked up my vehicle I received a call that my car had been damaged while at Midas. Not sure what happened but I should’ve been notified the moment I picked up my vehicle and I was not very happy about that. BUT they did apologize and they paid to get the scratches buffed out. It still has a small dent and a small chip in the paint which I’m not pleased with but again they did what they could to get it fixed for me.

- Javohn C.

Friendly and good services

Prompt service They get you in and out good service

- Bill R.

The Midas Touch

The staff at this location are always very polite. They take time to explain whats going on with your vehicle. The work is excellent @ prices are great. I will and have highly recommended this location to others.

- Teressa D.

Ray &Tressa from Roland

My wife and I have been long term customers of this Midas Repair Shop. We have always been treated well, and had a good rapport with the staff. We have also always received good service for a fair price on our vehicles.

- Ray A.

Great Customer service

This Midas shop does great work keeping my 2001 Jeep running. Cheeper than buying a new car. ??

- Bill M.

Air in lines

The Midas people were quick to resolve my spongy break feel. Quality work and also checked all break related parts Thanks

- Robert C.

repair

repaired radirator and hoses started to leak and we had to replace all of the hoses

- Arnie C.

Excellent

The only shop I let work in my car. That pretty much says it all.

- Chris P.

Last visit

My visit was fine. Employees are helpful.

- Bridgett W.

A**** service

Customer service is over the Top!! Great team. I am a happy customer.

- Bill M.

I Pixley

Great sales People and work.

- Irene P.

Issues with customer service

I hold the opinions of the two mechanics, Greg and David, very highly! I have never had an experience, that I was not treated like a "friend/family type" individual. But several occasions now, I have been in and had to deal with one of the managers, Mike. His lack of tack, personality is something that a manager, is not the most professional. While I understand it is difficult to work with the people, this is now my third experience with Mike that I feel could have been improved, if he would have been able to slow down/listen/not feel the need to be "in control" of every word everyone has said. In the past, I have always tried to work with Issac, since my first bad experience with Mike. So while I would rate the overall shop, other employees, a 5 star rating.... I feel the professional attitude Mike projected the times I have had to deal with him.... Including on the phone... Could have been better. Two sides to every story, I know I am difficult to work with, but if I am paying for a service, I should be satisfied that I got what I paid for/understood the issues/the problem was fixed. I do apologise if I upset the overall situation, trying to understand my cars issues. But I also feel like this is something that should be addressed. I feel like I have that right to ask the mechanics, that I trust to give me there opinion. I have not been a "long time" customer, but have been going to Midas since 2016 ish.... If it was not for the trust I have in the company as a whole, Greg/David/Issac.... I would find somewhere else to go. While I say this, I do wish the issues with Mike can get resolved. I am not the first person to have problems with him, but I would hope that in the future, I could be the last. Sincerely, Diana Sandusky 479-353-2492 [email protected]

- Diana S.

Excellent service and on time.

Excellent service and on time.

- Howard W.

Courteous & professional

Great experience.... I have recommended them to friends.

- Chris P.

Friendly. Fast. Freaking awesome 🙌

My car was squeaking and grinding and driving seemed loose out of no where, I'm a girl so I figured brakes. I asked them to look it over and change my oil. They let me know my brakes were actually new and my oil was good. It was my wheel bearing. Mike explained everything to me & let me know my options and was patient with my questions . So I definitely appreciate them not trying to do service just to get money. Anywhere else would have done all the above and charged me a pretty penny. I will definitely go back in the future for the rest of my services. And lifetime warranty on brakes who wouldn't want that?

- Alexas P.

Best I’ve ever been treated!

Accurate quote, faster than anticipated, and truck better than ever. These guys work hard and are honest with you. Trust!

- Duff T.

In and out quickly

We only had one hour available to us to get a tire rotation and a an oil change. They had a spot open and was able to get it all done in between our doctor appointments. Great Job.

- Rick S.

Midas

Great service

- Danny K.

Competent service, friendly

I'm very pleased. Good staff, friendly and they know what they are doing. The repairs were done quickly and well. I will use this shop again!

- Tom C.

Great Service at Midas; Fort Smith, Arkansas

Recently found myself in need of auto repair, my old auto repair had closed it’s doors. Found myself in need of auto repair, which as included front wheel alignment. Midas was recommended. To my pleasure, the Manager of Midas, Mike Bolton, use to own my former auto repair shop. Midas went the Extra Mile in taking care of me. Very, very pleased with the service, and the price. My wife is also very pleased. Midas of Fort Smith, will forever be our Auto Repair Shop, looking forward to a long term relationship with Midas of Fort Smith. Will recommend Midas to all my friends and family, as I have to several friends already. Thank you, Midas of Fort Smith, and to Mike Bolton for the Great Service I received. Will use Midas for all my Auto Repair needs, and will recommend Midas to all I know.

- Johnny C.

Recent Service

Great service, as usual.

- Janelle D.

Always great service

I have been using this Midas station for fifteen years. Their diagnostics are spot on. They treat large and small problems with equal care. The staff is friendly both desk and service personnel.

- James M.

Great service

This team of techs is very professional and knowledgeable. I would recommend them to anyone

- Bill M.

Great Service

As always, excellent service.

- Keith B.

Excellent service!!

Excellent service and they go the extra mile to take care of my XTerra.

- Sandra R.

Oil change

Very thorough and professional, affordable and reliable. Thank you

- Brian B.

Warehouseman

Great job as usual.

- Darrell M.

Great Service

This is the only place I go and get great service, friendly people and quick service.

- Randy F.

Oil change

I was told differential fluids should be changed. The fluid wasn't the correct color. I had those fluids changed in ft smith shop about 3 months ago. When I reminded the person about it. He verbalized would look for himself. The mechanic might not know correct color. So I am wondering did the differential fluids get changed or not? I am sure the new guy at front desk is learning. But it did make me wonder. Beverly K Cox.

- Beverly C.

Great front alignment

The tech at Midas did a great job at alignment on my 1993 Chevy truck. It drives really smoothly.

- Jerry W.

Fixed quicky

Brought my Ford Escape to Midas because it was making an unidentifiable noise. They found it and fixed it quickly. No problems since.

- Jason S.

Sure would

Nice clean work

- Arnie C.

Very Good Service

They did their usual good job. When I arrived early for my appointment, they accommodated me by getting started on my vehicle right away.

- Howard W.

So pleased with they're work today.

Excellent service. Honest and very fast. We will be using Midas in the future. Thank you all.

- sheila c.

So pleased with they're work today.

Excellent service. Honest and very fast. We will be using Midas in the future. Thank you all.

- sheila c.

Thumbs Up All The Way

Great crew to work with. Since I was younger my father has been taking his vehicles in to Midas. I also started taking my vehicle to them. They let me know what's wrong with my vehicle fast with their checklist sheet that they also give you a copy of. Today I had new tires, alignment, brakes, rotors, and a tpms sensor that some other auto service broke and didn't repair. Midas cost was about $100 less the other repair shop. They do have the touch.

- erika p.

Excellenr Customer Service & Quality Work!!

I originally thought Midas * Mufflers and had no idea they were a full service repair shop. Midas has now worked on two different vehicles of mune. I can honestly say they have been the best repair shop I've ever dealt with. The level of customer service that Kevin, Collin and the crew provide is Outstanding! They are up front, honest, thorough, and polite. They take the time to explain everything in detail and actually have found ways to save money on repairs and tires. The owner himself even picked me up from work once to minimize my inconvenience. If like me... You've had one bad experience after another, the give these guys a call. They'll take good care of you!!

- TJ S.

Excellent, great customer care

I was very pleased with Kevin and his crew. They went the "extra mile" to help me fix my car. I am proud to use them as my mechanics now and in the future.

- Karen H.