Ft. Smith, AR Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Ft. Smith. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Ft. Smith, AR auto repair and service destination.
Oil Change Services in Ft. Smith, AR
Our knowledgeable experts can recommend the ideal conventional, synthetic blend, or full synthetic oil for your vehicle. Request an appointment online or call your local Midas on Massard Rd today to schedule your next service. Let us help you prolong the life of your car with our exceptional vehicle maintenance. Learn more about Oil Changes.
Brake Repair Services in Ft. Smith, AR
For brake inspections or repairs, trust our expert technicians to provide quality service at affordable rates. We offer comprehensive brake services to ensure your safety on the road. Request an appointment online or call your local Midas on Massard Rd today to schedule your next service and drive with confidence. Learn more about Brake Repair.
Tire Balancing & Repair Services in Ft. Smith, AR
Tires are crucial for safety, connecting your vehicle to the road and ensuring your ability to brake effectively. Your vehicle's ability to come to a stop depends on your tires having a firm grip on the road. Request an appointment online or call your local Midas on Massard Rd today to schedule your next service and ensure your tires are safe for your car, truck, or SUV. Learn more about Tire Service.
Wheel Alignment & Suspension Services in Ft. Smith, AR
Trust Midas for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension to ensure a safe and comfortable ride. Request an appointment online or call your local Midas on Massard Rd today to schedule your next service and ensure your vehicle's stability and performance. Learn more about Suspension & Alignment Service.
New Car, Truck, SUV and EV Tires in Ft. Smith, AR
Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles (EVs). Request an appointment online or call your local Midas on Massard Rd today to schedule the installation of a new set of tires for your vehicle. Learn more about New Tires.
Check Engine Light Diagnosis in Ft. Smith, AR
Is your Check Engine Light on? This warning can indicate severe engine problems that require expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Request an appointment online or call your local Midas on Massard Rd today to schedule your check engine light service. Learn more about Check Engine Lights.
Muffler and Exhaust Services in Ft. Smith, AR
Experiencing smoke, noise, or other exhaust system problems? Our professional car care experts will ensure your vehicle runs smoothly and safely. Request an appointment online or call your local Midas on Massard Rd today to schedule your next muffler and exhaust system service. Learn more about Muffler and Exhaust.
Routine Auto Maintenance and Repairs in Ft. Smith, AR
You can count on us for expert brake repair, scheduled maintenance, exhaust services, tires, oil changes, steering, suspension, wheel alignment, and more! Request an appointment online or call your local Midas on Massard Rd today to schedule your next service and ensure your vehicle's reliability so you can drive with confidence. Learn more about Routine Auto Maintenance.
Car A/C Recharge & Heating Repair Service in Ft. Smith, AR
Car heating and A/C systems deteriorate over time, leading to clogged hoses and potential leaks if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let us service your A/C and heating system to ensure it operates at its peak performance level. Request an appointment online or call your local Midas on Massard Rd today to schedule your next service. Learn more about A/C and Heating Service.
Car Batteries & Auto Electrical Services in Ft. Smith, AR
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust our experts. Request an appointment online or call your local Midas on Massard Rd today to schedule your next service to diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn more about Batteries and Electrical Service.
Programs
Better Business Bureau Accredited Business
ASE Certified
Motorists Assurance Program
Amenities
WiFi
Pick-up/Drop-off Services
After Hours Drop-off
Coffee
Magazines
Online Appointments Available
Online Estimates Available
Online Tire Shopping Available
Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations only.
Average Rating:
245 reviews
Anonymous
Oct 11, 2024
Job well done. Nice staff of people. I was raised up family gas station changed oil fixed flats anything we could help customers with.
Anna S
Oct 03, 2024
Excellent customer service. I spoke with Alex and Mike and they were extremely helpful especially Mike. He was the one who answered the phone when I first called even though it was close to closing time he took time to thoroughly explain everything to me. I very much appreciate that and he was very helpful and getting my vehicle in and back to me, and explaining everything regarding the diagnostics, I hope you reward your employees for excellent customer service
Rory
Sep 26, 2024
Very courteous staff and very knowledgeable. Good price too.
Sherry K.
Sep 23, 2024
Thank You! I plan to schedule appointment for brake repairs on my car in November 2024.
Brandie
Sep 16, 2024
My car was taken back quickly. My appointment was honored for the time it was schedule. Timeliness, customer service and pricing were great. I will be returning for future services.
Alicia B
Sep 14, 2024
They were very efficient, did not have to wait long and the staff was very courteous! Highly recommend
KimBryInc
Sep 11, 2024
The team did a great job! The were courteous and professional and we will definitely go back.
Cris Pinoy
Sep 07, 2024
Excellent communication and fast service.
teeinep
Sep 06, 2024
The ability to schedule appointment online and the text updates, combined with the oil change price special and friendly and knowledgeable staff made this a great experience.
Arianna C.
Sep 04, 2024
The workers are always very nice, and very knowledgeable. Today, they were short staffed but were still able to get me in and out in a timely matter. They called me beforehand and asked if I could possibly reschedule due to them being shorthanded. When I told them that I couldn’t, they didn’t make me feel bad. They still told me to come in and they’ll take care of me. This is only my second visit with them, and I have been recommending them to everyone since my first visit!
Lisa D
Aug 27, 2024
Appointment was easy to schedule. Staff was friendly and service was fast and affordable.
Nanci C
Aug 22, 2024
Check in was extremely easy. My customer service rep was able to help me immediately, tell me what the cost would be, and schedule my appointment for the most convenient time for me.When I brought my car in for my appointment there was immediate assistance, comfortable waiting area (with free internet access), and other customers to visit with who were just as pleased to be there as I was. I was very pleased at how quickly my car was ready and the very through description of what was done. I never worry when going to this Midas shop, they are fabulous! Being an older single woman who knows very little about cars, it reassuring to know I have an auto repair shop that is honest, affordable, and considerate. I feel safe and well cared for when I go to get my car fixed at this Midas. This is a BIG difference from past experiences at other shops. Thank you for checking and asking my opinion. Midas in Fort Smith gets an A++ from me.
Joe s
Aug 10, 2024
Customer service
Jferguson72
Jul 26, 2024
The staff was very knowledgeable and honest about what I needed. They offered a rebate I was unaware of. They were great about checking in with me. The whole experience was smooth and professional.
Clemberger
Jul 11, 2024
This location is prompt and thorough.
Travis Y
Jul 08, 2024
the team goes far and beyond to fulfill our needs.
Kay Hays
Jul 01, 2024
Mike went above & beyond to help me.Cracked rim, he called a vendor who could fix it & have it done before holiday tomorrow!!
James K.
Jun 29, 2024
Drove from Abilene TX to Ft. Smith with grandkids on Friday and AC started getting warm. By Saturday afternoon it was completely hot air with 100 degrees outside temps. I was desperate for AC service for the drive back to Abilene. Despite having a full schedule on a Saturday afternoon the guys at Midas were able to get us in and they saved the day!!! I am so grateful to Phil and his crew! They've made me into a lifelong Midas customer!
RadTech
Jun 28, 2024
They failed to reset the oil exchange alert
Adb2615
Jun 20, 2024
Quick and to the point on what needed to be done on the car. Service on the car was completed quick as well.
Jess T
Jun 07, 2024
They were able to complete the work in a timely manner. Very polite and we have had no issues with our vehicle since the repairs were completed.
Gerri
May 25, 2024
From the moment I walked in everything went off without a hitch. Very professional. Answered all my questions and explained their answers. This was my 2nd visit and I will be back. Bill and Alex were my point of contacts and were awesome.
Rhyker
May 18, 2024
Mike was very friendly and helpful.
Sabrina S.
May 17, 2024
They were able to get me in quickly, they were able to do the job quickly as well, and updated me with a checklist of the things they viewed while I was there to get my car serviced. Customer service and work service both extremely top tier.
Lakota B
May 15, 2024
Alex is super helpful! Prices and coupons are great and never any issues! Always top off my fluids too unlike other places!
Chris E
May 14, 2024
I have been going to this Midas for a while and have 3 different vehicles serviced there regularly. Normally I have nothing but a great experience. This time was totally different. I made my daughter an appointment for 10am and she got there about 15-20 mins early. Her car wasn’t taken back until 10:38am this was because there were employees yelling and cussing at each other in the back and it could be heard in the waiting area. The reason I made her an appointment was because out of nowhere since the last oil change her car was losing oil. They gave her a bs answer saying since the oil change was over due it was just burning extra oil. First of all it was not over due but then he followed up with he was going to replace the oil plug as well and change the oil. I believe there was probably just an issue with the oil plug like maybe not put on correctly from the last oil change. Anyways honesty goes a lot further with me than bs answers.
Robert
May 02, 2024
Fast and Good service
Midas Fann
May 02, 2024
Very professional and amazing work. Communication was clear and understandable
Jeff B
Apr 24, 2024
Techs explained everything and did a great job!
Kaitlyn D
Apr 17, 2024
I felt that they were honest with me, and they answered all of my questions about what they inspected on my car. Everybody was great!
Armando D
Apr 13, 2024
Called on short notice, they got me on schedule quick. Professional and great communication
Abby
Apr 09, 2024
It was such a great place and friendly people. Mike was super easy to work with and so considerate. I have no family down here to help out and he got me a ride to work not only that he had them drop off my car to me as well. Definitely using them for all my car issues.
FW
Apr 09, 2024
Midas always does a great job.
Robbin C
Apr 04, 2024
I thought it took a little long
Luis V
Apr 01, 2024
The person who attended me was very kind and I was clearly informed about the status of my car.
Cy
Mar 30, 2024
I felt like they were trying to sell me additional products because I had a coupon for an oil change and tire rotation. Price was supposed to be 24.99 and I paid over $80
MeganS
Mar 28, 2024
Midas is where I take my vehicle to be serviced. The customer service is beyond five stars, they care about their customers, and the prices can't be beat!
Paul I
Mar 23, 2024
Easy drop off. Vehicle competed sooner than expected
Rick C.
Mar 18, 2024
The process was smooth, there were discount coupons available and that I used for the services I received today. The wait time wasn’t too long either. I had a great experience.
Kathy M.
Mar 13, 2024
I like Midas and the people I interact with while there. I did not know how expensive it was without coupon. I need a coupon sent ASAP for my second vehicle. I will cancel my upcoming appointment and reschedule when I get a coupon. Please and thank you
Ecreek24
Mar 05, 2024
Walked into the Midas care center on Massard and was very happy to see the waiting area had bottles of water in the mini fridge with coffee at your convenience. I really liked how nice and clean the facility was I was surprised to see a changing table in the bathroom that makes it very convenient for parents when it comes to changing their children. Mike was the associate that helped get me checked in he was very kind and helped me apply the coupon for the oil change which helped me out tremendously as I’m going through a rough time financially due to a motor vehicle accident that has put me out of work due to my back being extremely injured, the chairs in the lobby also relieved my back and added alot of comfort. The service was fast and to my expectations I was happy to see they took pics of the vehicle and any other issues they diagnosed I will definitely come back and recommend others to this facility.
MG
Mar 02, 2024
I appreciate the expedited service and professionalism from all working staff
KCVini
Mar 01, 2024
Honest, personable and knowledgeable staff
Taylor m
Feb 17, 2024
They didn’t have my tire size but honestly it’s not really their fault but the sz 19 tire is not easily available I guess
Audra T
Feb 07, 2024
Service, staff, and cleanliness of Midas always makes it a great experience
Robbin
Jan 31, 2024
The guys are nice and they explain everything
Blaine M.
Jan 17, 2024
Took the time to explain things. Didn’t try to push anything I didn’t want to do. Excellent service!
CO
Jan 13, 2024
Mike and everyone at the shop take good care of my car and communicate what is needed. Mike goes out of his way to make sure everything is done right and that you and your car are taken care of. I can always rely on him and his team when I need anything for my car.
Ms. FrugalB
Jan 12, 2024
Customer service was great. Everything was handled in a timely manner. They even have me an estimate for future services my car will need in the future.
Ken G
Jan 11, 2024
Addressed a problem from last visit that reoccurred
Tommy
Jan 11, 2024
Oil spill had to be cleaned up which delayed getting finished timely as promised. Slightly late to another appointment.
Stephanie
Jan 08, 2024
Always have a great experience with the guys at our Midas. Very friendly, great communication
SARRAH
Jan 02, 2024
Mike did fantastic. He meant business when I came in. He met all my requests. I asked for a quicker oil change. I asked if they even honored my coupon. Met my expectations higher than I even thought. Even without the prizes I like to write reviews. Even before I left the place I had already let 4 people know about Midas and how happy I was. Thank You!
RICK B
Jan 02, 2024
Great location. Great people. Great service
Chris P.
Dec 21, 2023
The manager, Mike Bolton, is very professional, courteous and explains all the details that goes into the repair service. Very forthright and honest.
Erica Conner
Dec 11, 2023
Very nice and polite employees, quick service! Good energy environment. Will definitely be recommending others and return for future needs.
Stephanie
Dec 08, 2023
They picked my vehicle up and returned it to me in a very timely manner. Highly professional and communicated very well
David
Dec 06, 2023
Fast service
Dr. Jon H
Dec 02, 2023
I have been using the Midas location in Ft. Smith, Arkansas for service on all of my family’s vehicles for ten years. Over the decade this includes 2 Mercedes, 2 Mustangs, a BMW, and Honda. The service has always been fantastic and I will always go there.
tonyvilla
Dec 01, 2023
the time they take to actually inspect your vehicle..also the team work these guys do to get the job done! awesome job . the lobby had great accommodations to enjoy your time there 👍👍
Vixen
Dec 01, 2023
Treat all customers the same. Whether we have a new Tesla or an older Honda - we are all paying customers and deserve the same treatment. Don’t treat women customers like we are idiots when it comes to cars.
Chris M
Nov 27, 2023
Overall I am completely satisfied. Next time, I will make arrangements to leave and come back for my vehicle if it takes 2 hours to complete the work.
Kayla J
Nov 18, 2023
The price was not what was posted online as well as not communicated with me before it was time to pay, they chose fully synthetic without asking if that's what I wanted. I sat and watched for 30 minutes while no other guest were around while the employees played around with me waiting for my car to get even pulled inside. I also stated I needed my tires rotated in which I was told that would be taken care of not told that if my tires aren't up to their standards that they wouldn't do that. So I paid $100 for a oil change that took an hour and a half not including the time I got there early because I saw zero cars.
Jan T
Nov 13, 2023
Friendliness of staff. Value for my money. Communication.
Tabitha E
Nov 08, 2023
Fort Smith Midas is always wonderful to work with. Bill, Mike and the team does a great job any time I need anything with my car and is always honest and thorough.
Christopher P.
Nov 06, 2023
My go to shop for automotive repair. I had to have my wife’s car towed there late at night when they were closed. Called the next morning and they were already checking on it for me. A++++ service
Megan S
Oct 25, 2023
I have been regularly taking my vehicle to this Midas for a few years now, and I absolutely love it! All of the employees take great care of my vehicle as well as keeping me informed, and they have earned my loyalty. The prices are good, but the employees do an awesome job.
T
Oct 14, 2023
Very easy to make an appointment , great service and very friendly.
Nanci C
Oct 12, 2023
Friendly, knowledgeable techs and office staff. Great service all the way around!
L.L.J
Oct 11, 2023
My needs were met.
Gerri O
Oct 10, 2023
Service was quick, I really liked being able to watch. Everything was explained to me and the location is great
Roberta J.
Oct 06, 2023
The service is EXCELLENT!!!
Alexander H.
Oct 04, 2023
Scheduling the appointment was easily done online and there was plenty of time slots available. Once entering Midas I was greeted and my keys were taken. Shortly after I saw the car being taken back and worked on. Everyone I dealt with was polite and overall it was a good experience.
Bassdad114
Sep 23, 2023
The availability of products, and the staff was very courteous and insured that I knew what was going on with my vehicle. Very helpful and timely service
Chase
Sep 15, 2023
The best experience I have ever had getting my vehicle serviced. Super quick and reasonable. It's hard to find a place that honestly cares about you, and it feels like they do here!
Ray
Sep 14, 2023
Great service at a fair price.
Megan S
Aug 29, 2023
I already love Midas, but my experience there yesterday solidified my opinion! I had a low tire, and when I called the manager Mike told me I could bring it in at my earliest convenience. I brought it in the next morning, and was quoted a price for them inspecting my tires, but the technicians didn't find any leaks and I didn't have to pay! All the employees I have interacted with at Midas have been great at keeping my Subaru in good shape within my budget. All the employees are also very friendly, professional, and knowledgeable, and that is why I trust Midas with my car.
Nathan S
Aug 17, 2023
Great customer service. All staff was very friendly and helpful.
debs
Jul 12, 2023
Friendly informative men attendants who took time to explain car info; easy appointment; coupon; trustworthy car care; new clean facility reflecting attention to detail; competent pleasant workers, clean restrooms, coffee/water and attractive seating area. Easily accessible highway in scenic quiet area. Major improvement inside and out over old location.
RadTech
Jul 01, 2023
Pricing for product very high, but still cheaper than the dealership. Great service and excellent employees
LJ
Jun 30, 2023
had been dealing with my exhaust issue with firestone for several months,had just visited them again about the same issue scheduled my visit many days out got there still unable to fix it, with no estimation on when they would be able to. called you guys went in, they did a temporary fix, ordered the parts had me totally fixed inside a week. bringing it in for my last appointment i thought it would take a couple hours...it took 20 minutes. Mike Bolton is a solid guy, ive been going to firestone for over 20 years, i will be using midas from today on. thank you
Norma J
Jun 22, 2023
Scheduled my service by phone. Spoke with Bill who was able to schedule any day or time I wanted. Though I had to wait for my car to be pulled in the service bay, it was serviced quickly once they began. Facility is clean, with free Wi-Fi, coffee and bottled water. I’ve used this Midas for years. Highly recommend.
Megan S
Jun 17, 2023
I have been taking my car to this Midas for a few years now, and I am loyal to them! Every employee I have interacted with explains, and shows, anything they need to fix, they understand staying within the customer's budget, and they work hard to get in any parts needed to fix vehicles. All of the employees are also incredibly friendly and knowledgeable.
Anonymous
May 19, 2023
The staff is always very helpful and efficient.
The Campbells
May 03, 2023
I am highly satisfied. Answered that question wrong
Denny72903
May 01, 2023
Oil type is very important why would you not verify before putting in anything? Also where was my communication
Rdhckc
Apr 20, 2023
Fast courteous and professional
Ron R
Apr 17, 2023
I scheduled at 3 o'clock appointment and was running late. I called ahead to ask if I would still be able to get the service done or what I need to reschedule. I was told to come on in and the technician started on our van as soon as we got there.
Roberta J
Apr 12, 2023
They are like family to me I never have to worry about a thing. They are the only ones I allow to touch my car other than the dealership.
Megan H.
Apr 10, 2023
I am so pleased with the service I received. I made my appointment online and I showed up early and they were able to squeeze me in. Simple, fast and soo very easy. Love this place!
Thomas C
Mar 31, 2023
Identified problems with tires and alignment.
Chris
Mar 04, 2023
This was a rush Job on my part and Mike took care of me like he was working on his own car!
Kaitie G
Mar 04, 2023
I love that I can book appointments online. The staff was very nice and gave me a punch card. That was cool. I dropped my car off and by the time my fiancé and I finished running errands it was ready for pick up.
BonniM
Mar 03, 2023
Excellent customer service and love the new location!!
Robbin
Feb 28, 2023
Friendly employees, great communication and I’m pleased with the results!
User1
Feb 25, 2023
I greatly appreciated the staff’s explanations and breakdown of the services and prices!
Anonymous
Feb 25, 2023
Great services!
Bart LaTorre
Jan 30, 2023
Yes, I feel they perform service that I requested, in a very timely matter and I feel they are very knowledgeable about the work that they do
Gabs
Jan 17, 2023
Highly impressed, very kind to me and didn’t make me feel stupid even though I’m a woman and don’t know anything about my car. Very thankful to how friendly the whole staff was. Bill was also very nice.
SaHarr25
Dec 22, 2022
The gentleman at the front was clear and concise. The technicians were quick and did a great job The location was easily accessible and clean. It was cold that day but they worked hard and I’m thankful for them and the service they did.
Kenrock
Nov 26, 2022
When I scheduled my visit online they called me with a time that I could come in, the same day that it was scheduled, I let them know that I couldn’t afford the oil change and they made sure to work with me, they were very nice when I was there and super patient with my wild kids while we waited. I already scheduled my next visit
Megan S
Nov 15, 2022
I have been using this Midas for a couple of years now, and the staff is friendly and knowledgeable, and they work within my budget.
Andrew H.
Nov 14, 2022
From the minute I called to make the appointment until I drove my truck out of the parking lot, the whole staff was top notch across the board, and were nothing but patient and helpful. I was over 2.5 hours late for my appointment due to a problem with the towing company, and the staff was very understanding and courteous throughout. The cost of the repairs was even lower than I had anticipated. No exaggeration with this survey at all. It really was a terrific customer experience. I will be back next time.
Robert Jaymalin
Nov 07, 2022
Very happy with the service provided. Mike explained everything clearly and had the service completed in a timely manner.
Anonymous
Nov 05, 2022
Mike up front was great
Lee v
Nov 01, 2022
Had new brake pads front and rear great service and loved having the coupon
Ken G
Oct 27, 2022
Fast, professional and courteously
Chris G.
Oct 26, 2022
I was told online that my car would be ready in 60 minutes or less, I was there for 1.5 hours. I can understand that they were short staffed, but that wasn't communicated with me until an hour into me waiting, if I was told beforehand I would have made different arrangements than waiting. Also, on my receipt it said that I had synthetic blend oil, but I told them I wanted full synthetic, was told that full synthetic was put in my car, but I don't know for sure because it said something different on my receipt.
Carolyn P.
Oct 25, 2022
When I walked in the first thing I noticed was how clean and the gentleman was very nice. My wait was short and they done great. It's first time I got in my car and their wasn't oil or grease anywhere in my car. So hands high for this group and guys who worked on my Kia soul. I would recommend you guys to everyone I know. Thanks for your friendliness.
Pamela C.
Oct 13, 2022
Everyone at Midas🌟🌟 is very kind and courteous 😁I have never had a problem they explain everything in a clear manner understandable to me, which is great for my hubby when I get home😉Lol Keep Up the Great Work & Service 🤗Thank You Midas
Bks
Oct 11, 2022
Friendly
Alan J
Sep 29, 2022
I had a turn signal out. They agreed to get in the parts and get the signal working. The provided an estimate of the cost. After two hours, they told me their computer was not advanced enough to work on this signal or to determine the problem. The charge for this service was also much higher than originally estimated. In the end, I paid a lot of money and drove away with a car in the same condition as I arrived. They recommended I go to a different service station with different equipment. I feel if they knew they would not be able to correct this issue they should not have taken the job. I'm fine with a referral, but don't charge customers hundreds of dollars just to then refer them.
Alan W
Sep 13, 2022
Even though they were having computer issues, the staff handled the situation with world class service. The Manager Bill was phenomenal (as well as the rest of his staff) and the services I received were less expensive than I thought they would be! These days where so many experiences are bad ones, this store will have my business for life.
Ken G
Sep 08, 2022
Always friendly, fast and onntime
Lee
Aug 27, 2022
Brought in a Mini Cooper and they called around to get me the right battery and did it very quickly
S oearson
Aug 12, 2022
This was a great experience with wonderful friendly staff that were very efficient
debB
Aug 10, 2022
Garrett alert, informative, used coupon
Les F.
Aug 02, 2022
It is just a friendly place. If there is any problems they will clearly communicate what the issue is and best plan of action.
MikejBenoit
Jul 23, 2022
We had a puncture in the sidewall. The staff did everything they could to explain what they did and helped us replace the tire since it was under warranty. They also took pictures of another issue and helped us schedule maintenance with the dealer since it is under warranty with the dealer.
jax71
Jul 11, 2022
fast friendly explained everything in detail.
Carlas G.
Jun 24, 2022
Garet & Mike are great. Used Midas since 1980
Robert G
Jun 22, 2022
Very knowledgeable and cost analysis was spot on and up front exactly. Work required versus time factor was very appreciated. Hard workers and very hot and humid day for them.
Thula J.
Jun 18, 2022
They serviced my brake lights and went above and beyond to make sure i left there completely satisfied and road ready. They did a great service to me that Saturday.
Roberta
Jun 16, 2022
No matter what I need they are able to take care of me and they are so friendly!!!
Bonni M
Jun 13, 2022
Everyone was so friendly And was honest with me, which is why I took my vehicle there to be inspected. This was for a new buy car inspection and this inspection kept me from making an expensive mistake for my 17 year old. Your guys are doing a great job!! 👍
CBasham
Jun 09, 2022
Pricing was good, plus there was a coupon. But the most impressive part of my visit was the staff, they were very good, nice and friendly. Kept me informed throughout my wait.
KEITH L
May 23, 2022
My check engine light came on. I was afraid it was a ablow up, I went in and immediately i was set up for a bay for my truck to be checked on, He went to the computer and compared by my codes were to see what the problem. I was explained the problem and set up for a fix.
Brandon M
May 17, 2022
The associates were incredibly clear when answering my questions. They were also helpful without pushing unnecessary products or services. I was overcharged for my visit and the associate noticed right as I paid. They issued a refund and charged me the correct account immediately. I 100% will be going back to see them again.
Dawn123
May 09, 2022
Ease of scheduling. Easy chech in. Friendly associates. Value of oil change and speed of the service. Bathroom was clean as well which is a big deal as well.
AmamdaW
May 07, 2022
Associates were friendly
Anonymous
Apr 30, 2022
Good easy experience
Les F
Apr 12, 2022
They have always been professional and courteous. They are always clear as to what they are doing and if there is any concern.
ImRowdy
Apr 08, 2022
Very professional staff and explained everything as my service progressed to the end
Chris E
Apr 02, 2022
We've used them for about 2 years now and have had no, complaints yet so we keep going back...
nanajoyful1
Apr 01, 2022
The associates were very kind and considerate and willing to listen to how we wanted and needed to do things. They made suggestions as to what would be best. But always took our needs into consideration.Thank you, Midas
Germán M
Mar 22, 2022
Me resolvieron rápido el problema y me dieron el servicio nesesario
KimA
Mar 16, 2022
They got my service done extremely fast and in one day
Jeannie F.
Mar 11, 2022
"I want to say I felt welcome! Your customer service is the best, Also you and the team was friendly and very attentive in my need. I will be back. Not many places will give there ?? like y'all did. That is why I will be back. I will tell others. Thank you "
DC
Mar 11, 2022
I thought I needed brakes too. It gave me peace of mind that they checked and told me where they were at and that I didn’t need them yet. They could’ve just replaced them.
Dale H
Mar 05, 2022
They always do an excellent job on fixing all of my vehicles. I am always pleased with them and tell others how satisfied I am.
michael s.
Feb 25, 2022
"Unethical Business Practices Mike & Garrett Bolton has been over charging for repairs required for DOT Inspection since 2/?/2020To date the my 2004 Chevy Traveling Camper/Home is still Deadlined, and required Safety Pins for the Front End are Missing!! A"
Courtney E.
Feb 15, 2022
They were quick and very informative when they came across a problem. They walked me through everything. And very friendly.
Bill K.
Dec 07, 2021
"They got me in and out, 4 new tires and an alinement. "
Dale H.
Oct 06, 2021
Oil changed and parts put on! Very pleased they did an awesome job as always.
Laura C.
Jul 22, 2021
Big thank you to the team at the Fort Smith location. Mike and Garet are very knowledgeable and got me back up and running at a very reasonable cost. I will recommend all my family and friends to Midas.
Jon C.
Jul 20, 2021
"Mike & his team do a great job. I probably would have had both axles done but appreciated the honesty of his team telling me my front brakes still had some life left in them. For the back drums -dropped off noon/picked up 4. No squeaks, stops great & re"
Dale H.
Jul 07, 2021
They are great at Midas they were booked when my truck broke down and they worked me in! I take both of our vehicles there. The are awesome and really care.
Bethany R.
May 30, 2021
"The entire team at Midas Fort Smith is very friendly and knowledgeable. I shopped around before making my choice on breaks and rotors for my vehicle. Midas was the perfect choice. Very happy with the pricing, the service, and quality! A* job."
Dale H.
Apr 12, 2021
Having a lot of work done on my truck there. They do great work and the staff are awesome.
Christina M.
Feb 21, 2021
"Midus crew here do a great job of keeping our car on the right maintenance schedule needed to keep it running good, travel lot's of miles for work and need there help staying on top of everything, grateful for there honesty!"
Greg C.
Nov 13, 2020
My 2015 Silverado had an exhaust leak. I took it to Midas and It was discovered that the exhaust manifold had cracked. I was given a quote and arranged to have the work done. I usethe truck daily and can?t be without it. After starting the repair two bolts
Darlene C.
Aug 21, 2020
"Service was great, friendly and available to answer all my questions. "
Ursula M.
Jul 16, 2020
As I say watching my car get an oil change I saw the tech having trouble getting the drain plug off. He had 2 other techs try too . Later when it was time to pay I was hit with a surprise fee. No one said anything about my needing a new drain plug - I wen
anonymous
Jul 05, 2020
Excellent service as always....
Melissa W.
Jun 06, 2020
"Since I have a high mileage old car, I go thru spells of seeing them often. They have always been kind and straight forward with me. "
Verna U.
May 18, 2020
Don?t charge for labor.putting a light bulb or wipers on also if u do something extra for one do it for all
anonymous
May 04, 2020
Courteous service, with knowledgeable mechanics. My go to shop for all repairs.
anonymous
Mar 29, 2020
Excellent service. My go to shop for all repairs.
Greg A.
Mar 14, 2020
Always great service and professionalism
Jaycob B.
Mar 14, 2020
"Fort Smith Midas went above and beyond. Everyone I spoke with was very courteous and professional. I needed to get an oil change but my hood latch was broken and I could not get the hood open. They figured it out, got the oil change done, and did the full "
Jo C.
Mar 13, 2020
"I got the oil change I expected but there were other things that they did, one task that was retreading an opening for the oil pan. This ability to do more and make sure my van was fully serviced is what will keep me coming back."
anonymous
Feb 25, 2020
i HAVE TAKEN MY CARS TO MIDAS FOR YEARS NOW. THEY ALWAYS DO A GREAT JOB, AND WHEN EXPLAINING SOMETHING THAT WAS WRONG AND THEY FIXED, THEY SPOKE IN "MY" LANGUAGE......WHICH IS VERY BASIC WHEN IT COMES TO CARS, PHONES,COMPUTERS. ANYTHING TECHNICAL! MY MIDAS HAS GREAT OWNERS, AND A GREAT GROUP OF TECHNICIANS...... I KNOW I BOUGHT THE CAR AT ORR NISSAN, BUT I KNOW THESE FOLKS AT MIDAS. THEY GET A 5 STAR RATING FROM ME! MUGGY MURRAY :)
Dinah M.
Jan 24, 2020
Midas is always great on service----even when we drop in unexpectedly they always provide a service if at all possible. Never do we have to ask them to do anything over. It's a real pleasure to work with such great people. Thank you for all you do for u
Bill K.
Jan 18, 2020
"Quick, clean, friendly"
Marsha C.
Jan 11, 2020
"This shop was great today. They helped my daughter after she hit a horrible pothole in I -40 today outside if Alma, Tow truck and all !! There were freezing temps and it was sleeting. She called and they got her in. They were able to get a new tire and wor"
anonymous
Dec 31, 2019
Good deal $25 synth blend change
Joy B.
Dec 29, 2019
"On Christmas Eve day, I traveled from Hot Springs Village, to Fort Smith to visit a friend. While driving to dinner with my friend over some rough roads, I noticed a clunkity-clunk noise under my car when I went over the little bumps. I told my friend th"
anonymous
Dec 24, 2019
Good job thanks did through inspection
Sylvia H.
Dec 20, 2019
I?ve serviced my cars at This Midas location for years. They give excellent customer service and do a good job on maintaining my vehicles.
anonymous
Dec 18, 2019
Very pleased with their thorough service without trying to up sell me.
anonymous
Dec 13, 2019
Top-notch service and cost very reasonable.
Melissa W.
Oct 27, 2019
Great guys.
Glenda V.
Oct 08, 2019
Awesome experience at Midas! They go above and beyond. They fixed a couple of things that I was unaware of and saved me from having big trouble later on down the road. Very pleased!
Teressa D.
Oct 03, 2019
Excellent customer service
Dale H.
Oct 01, 2019
They always take good care of us on our car and truck
anonymous
Sep 22, 2019
Great service as always at Midas.
Elmer K.
Sep 21, 2019
"Midas does a excellent job. And don't forget to ask for a card have it clipped every time You get oil change, and get 5th one free."
Cody K.
Sep 15, 2019
I will never use Midas in fort Smith ever again!! I got my oil changed there a while back. They left off the center caps on both rear wheels and left off the fifth lug nutt on the right rear tire... Hands down worst experience I have ever had with a certif
John A.
Sep 08, 2019
"Van overheating - went straight to Midas, calling on the way.Was told shop full, but would try to help 3 hours, but worth time, as after predicting proble with water pump, or o-ring seal, replaced hose clamp and sent me on my HAPPY way ! Thanks to all F"
Sandra R.
Aug 08, 2019
5 Star Service!! The guys always take great care of my 2002 Nissan X-Terra.
Pamela C.
Aug 06, 2019
I enjoyed having wonderful service with Midas I enjoyed having wonderful service with Midas I did ask for my tires not to be rotated and they were but they offered to put them back sadly I?ve worked two jobs so it?s kind a hard to get over there
Dawn G.
Jul 19, 2019
"Their prices are great. They have never tried to up sell me on anything. They are just honest, great people. Give them a try, you will not be disappointed. "
Janet B.
Jul 08, 2019
Everyone was very pleasant. Quick service. A few repairs noted that are needed and were explained to me. Michael Bolton said he would get estimates for me and that my husband could call with any questions. Received estimates in mail in 2-3 days!!Will de
Bridgett W.
Jun 29, 2019
I can almost always get right in to have my vehicle looked at or get my oil changed. They always keep me right on track with what I need for my vehicles regular maintenance needs.
Mary C.
Jun 19, 2019
I?ve just recently discovered Midas on Rogers ave and I must say I was thrilled with the service and price! I have recommended this Midas to friends already!
Danny K.
Jun 19, 2019
Excellent job
Summer P.
Apr 24, 2019
Great friendly service. No hidden charges.Garett was knowledgeable and so extremely helpful!
Lauren K.
Mar 19, 2019
"I really thought they did a great job. I had a camshaft sensor malfunction on my Nissan and since they knew a lot about that, they made sure I had the correct part that would last a long time.I don't know much about cars and they really explained everythin"
Anne H.
Mar 19, 2019
They do a wonderful job at customer service. Everyone we spoke to on the phone or in person were very kind and professional. We will definitely be bringing our vehicles here for service from now on.
Javohn C.
Mar 05, 2019
A few hours after I picked up my vehicle I received a call that my car had been damaged while at Midas. Not sure what happened but I should?ve been notified the moment I picked up my vehicle and I was not very happy about that. BUT they did apologize and t
Bill R.
Mar 05, 2019
Prompt serviceThey get you in and out good service
Teressa D.
Mar 04, 2019
The staff at this location are always very polite. They take time to explain whats going on with your vehicle. The work is excellent @ prices are great. I will and have highly recommended this location to others.
Ray A.
Feb 07, 2019
"My wife and I have been long term customers of this Midas Repair Shop. We have always been treated well, and had a good rapport with the staff. We have also always received good service for a fair price on our vehicles."
Bill M.
Jan 26, 2019
This Midas shop does great work keeping my 2001 Jeep running. Cheeper than buying a new car. ??
anonymous
Jan 12, 2019
Did not replace caliper, replaced hose to caliper.
Robert C.
Dec 22, 2018
The Midas people were quick to resolve my spongy break feel. Quality work and also checked all break related partsThanks
Arnie C.
Dec 01, 2018
repaired radirator and hoses started to leak and we had to replace all of the hoses
Chris P.
Nov 16, 2018
The only shop I let work in my car. That pretty much says it all.
Bridgett W.
Nov 08, 2018
My visit was fine. Employees are helpful.
Bill M.
Oct 30, 2018
Customer service is over the Top!! Great team. I am a happy customer.
Irene P.
Oct 23, 2018
Great sales People and work.
anonymous
Oct 18, 2018
Every time I come here for service I am treated with courtesy and always get maximum service for my money. This has been my go to for car repair ever since I discovered them 4 years ago. If they cant help with my issue they happily refer me to another top notch mechanic or shop that can. I have never been disappointed.
Diana S.
Oct 16, 2018
"I hold the opinions of the two mechanics, Greg and David, very highly! I have never had an experience, that I was not treated like a ""friend/family type"" individual. But several occasions now, I have been in and had to deal with one of the managers, Mike. "
Howard W.
Oct 07, 2018
Excellent service and on time.
Chris P.
Sep 21, 2018
Great experience.... I have recommended them to friends.
Alexas P.
Sep 19, 2018
"My car was squeaking and grinding and driving seemed loose out of no where, I'm a girl so I figured brakes. I asked them to look it over and change my oil. They let me know my brakes were actually new and my oil was good. It was my wheel bearing. Mike expl"
anonymous
Sep 04, 2018
They always do great work.
Duff T.
Aug 19, 2018
"Accurate quote, faster than anticipated, and truck better than ever. These guys work hard and are honest with you. Trust!"
Rick S.
Aug 16, 2018
We only had one hour available to us to get a tire rotation and a an oil change. They had a spot open and was able to get it all done in between our doctor appointments. Great Job.
Richard A.
Jul 07, 2018
"We brought our Mercedes E320 into the shop and paid out $640.00 plus to see why the car keeps dying, well, it is still not running right, we brought it back of course there is a new manager ther, he looked it up had tech put on machine he got the check eng"
Danny K.
Jul 07, 2018
Great service
Tom C.
Jul 06, 2018
"I'm very pleased. Good staff, friendly and they know what they are doing. The repairs were done quickly and well. I will use this shop again!"
Greg M.
Jun 20, 2018
My wife arrived at 9 AM for an oil change and brake job. She was promised the job would only take 90 minutes. Turned out to be 6 HOURS! She had taken a vacation day from work to attend to some very important business. Turned out they took until 3 PM to fi
Greg M.
Jun 20, 2018
My wife arrived at 9 AM for an oil change and brake job. She was promised a 90 minute wait. Turned out to be 6 HOURS! She had taken a day off work to attend to some very important business and wound up waiting until 3 PM for her car to be finished. I was l
Johnny C.
Jun 06, 2018
"Recently found myself in need of auto repair, my old auto repair had closed it?s doors. Found myself in need of auto repair, which as included front wheel alignment. Midas was recommended. To my pleasure, the Manager of Midas, Mike Bolton, use to own my fo"
anonymous
Jun 02, 2018
Job was done well, but was insanely expensive. Will not return due to price.
Janelle D.
May 29, 2018
"Great service, as usual. "
James M.
May 23, 2018
I have been using this Midas station for fifteen years. Their diagnostics are spot on. They treat large and small problems with equal care. The staff is friendly both desk and service personnel.
Bill M.
May 07, 2018
This team of techs is very professional and knowledgeable. I would recommend them to anyone
anonymous
Apr 15, 2018
Midas always takes care of my family vehicle needs. I couldnt ask for a better place. These are good, honest people!
Keith B.
Mar 15, 2018
"As always, excellent service."
Robert S.
Mar 06, 2018
My oil change took 1.5 hours. The tech said they did not have my filter. What's the point of giving my vehicle info during the making of the appointment. Wasted a good portion of my afternoon just waiting.
Sandra R.
Feb 15, 2018
Excellent service and they go the extra mile to take care of my XTerra.
Brian W.
Jan 23, 2018
"I'm STILL regretting taking my car here. It started making a horrible grinding noise, the lug nuts weren't tightened AT ALL! That tire was barely hanging on. No one has touched those tires since you installed them new a few months ago - same time you didn"
Brian B.
Jan 19, 2018
"Very thorough and professional, affordable and reliable. Thank you"
Darrell M.
Dec 21, 2017
Great job as usual.
Randy F.
Dec 01, 2017
"This is the only place I go and get great service, friendly people and quick service."
Brian W.
Oct 14, 2017
Been going here for years but last time it's a whole new crew? I didn't recognize anyone what happened? So I spend $2000* on my sisters car and the next week a flex pipe breaks area they were working on it - and they refuse to fix a $10 part? Adios Midas
Beverly C.
Oct 01, 2017
I was told differential fluids should be changed. The fluid wasn't the correct color. I had those fluids changed in ft smith shop about 3 months ago. When I reminded the person about it. He verbalized would look for himself. The mechanic might not kno
Jerry W.
Aug 31, 2017
The tech at Midas did a great job at alignment on my 1993 Chevy truck. It drives really smoothly.
Jason S.
Aug 27, 2017
Brought my Ford Escape to Midas because it was making an unidentifiable noise. They found it and fixed it quickly. No problems since.
Arnie C.
Jun 09, 2017
Nice clean work
Howard W.
May 23, 2017
"They did their usual good job. When I arrived early for my appointment, they accommodated me by getting started on my vehicle right away."
sheila c.
May 13, 2017
Excellent service. Honest and very fast. We will be using Midas in the future. Thank you all.
sheila c.
May 13, 2017
Excellent service. Honest and very fast. We will be using Midas in the future. Thank you all.
anonymous
Aug 27, 2016
Always good service and honest. Tells what needs repair now and what can wait awhile.
erika p.
Jun 04, 2016
Great crew to work with. Since I was younger my father has been taking his vehicles in to Midas. I also started taking my vehicle to them. They let me know what's wrong with my vehicle fast with their checklist sheet that they also give you a copy of. Toda
anonymous
May 24, 2016
Great service with friendly people.
anonymous
May 24, 2016
Outstanding experience and very fast!
anonymous
Mar 29, 2016
Midas did a phenomenal job of explaining things, pointing out potential problems, and servicing the vehicle.
anonymous
Feb 25, 2016
Good, fast service!
anonymous
Jun 08, 2015
Friendly, knowledgeable people with very efficient service time.
TJ S.
Jan 23, 2015
I originally thought Midas * Mufflers and had no idea they were a full service repair shop. Midas has now worked on two different vehicles of mune. I can honestly say they have been the best repair shop I've ever dealt with. The level of customer servic
Jordan M.
Jan 20, 2013
"They were friendly up front and got our vehicle fixed, but one minor complaint and one MAJOR concern. When my wife went to pick up the vehicle, it took about 1.5 hours longer than we were told it would take. That wasn't a big deal, I understand setbacks ha"
Karen H.
Dec 22, 2012
"I was very pleased with Kevin and his crew. They went the ""extra mile"" to help me fix my car. I am proud to use them as my mechanics now and in the future."
Provide Feedback
We would like to hear about your experience at Midas.
PROVIDE FEEDBACKRequest Appointment
Great auto service is only a click away.
Complete the online form to request a service appointment or call us for an immediate appointment.
Join the Midas team at 4601 Massard Rd, Ft. Smith, AR, 72903
Build your future with a leader in the automotive services industry: Midas.
Midas is one of the world's largest automotive service providers, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1200 franchise locations in the United States and Canada.
Midas is committed to earning our customers' trust by offering them the expertise, value, and responsiveness they expect every time they visit us.
Positions at Midas
Assistant Shop Manager
Auto Shop Foreman
Auto Shop Manager
Automotive Technician
Customer Service Representative
General Service Technician
Join the Team
Service Advisor