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Midas richmond is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.
your neighborhood midas
Midas stores are owned and operated by families in your community dedicated to providing high quality
auto repair service at a fair price. And their work is backed by our famous Midas guarantee* Whether
you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.
*See store for applicability and limited guarantee terms
Accommodating an emergency situation I was visiting family in the Richmond area when I had an emergency situation come up in my Hyundai Tucson. These folks took me in on a moment's notice diagnosed my situation and cleared it up quickly.. They are the nicest people.
- Ty S.
New Tires Purchased 4 new tires with aid of a discount for donating apheresis platelets. Work was done on schedule. This is our second set of tires recently for our two cars. Thanks.
- Mark T.
Last oil change/tire rotation Good afternoon.
I had an appointment but still waited over two hours. People came in over and over (8 maybe that day) for tire fixes and I think this is what happened?? One of the technicians lost one of the keys to me wheels, had to wait to find that. Tried to talk me out of a tire rotation but wanted me to buy an air filter that I JUST replaced with Midas (same location). Made for a looonnnngggg afternoon after working all morning. BUT I still love everything you do for the community and the people typically are friendly. Thank you for asking.
- Theresa H.
Service Very pleased with the service received at Midas.
- Towanda B.
Service Great place for vehicle service. You will get honest feedback and top notch work performance. They won’t up sell you with unneeded stuff.
- Jeff W.
just perfect perfect. you all rocked.
- Tommy L.
always great! fast professional honest service...thank you
- Robert G.
Excellent Service Thanks again to Midas of Richmond for keeping my car in top condition.
- Laurie R.
Expedient I was referred to Midas by CarMax Service Dept. regarding tail light outage. Hoping to avoid a citation, Midas saw me ASAP thankfully ! Midas on Broad near Pump Rd was friendly, expedient and not expensive. Thanks again!
- Heather M.
Tires and Alignment This was my first experience with the Short Pump Location. I am VERY pleased with the service. They took the time to give me an estimate of how much it would be and when the work was completed it was within a couple of dollars of the estimate. I got four new tires, an alignment, and both tie rods replaced. My vehicle is running so smoothly now! They recommended a couple of other things to be fixed, but didn't pressure me into having them done right away. They told me to just bring my van back if I had any problems with the tires or tie rods. I was also able to meet Mark and he was so nice and very helpful. He gave me his personal business card and said to contact him directly if he do do anything to help with my charity work with St. Joseph's Villa or other group. 5 Stars!!!
- Shirl D.
New Tires Great value and good service on a new set of tires for Chrysler 300. Took advantage of the blood donation program and saved some $.
- Mark T.
Best quality parts and service in Short Pump! Mark Smith and crew always treat me right, and most importantly the price and quality of service is top notch. I would recommend Midas of Short Pump to all my friends.
- Collin C.
Great work Thanks so much. Excellent service.
- Hugh G.
State Inspection Very timely and friendly service
- Ben W.
Stte Inspection Quick in and out. Thorough.
- Edward D.
Honest friendly Best experience ever
- Kathleen W.
Flat Tire Great service! I was extremely satisfied with the service Midas provided. WIll be coming back soon for oil changes.
- Michael B.
Great service for oil change Nice, clean facility. I scheduled an oil change and they did it within the time frame they gave me. Nice people there, and the front desk dogs are cute!
- Meghan M.
Always great service! I never have any complaints about the wonderful staff and service here at Midas.
- Brittany O.
1993 Miata Alignment Great accommodation and work as usual. And the best CGO's ever!
- Clay W.
Great Work Very pleased with the work done on my car. Friendly staff. Can’t ask for more than that.
- Dustin D.
Well done! Great communication with me! Easy check in, got to use a coupon, service done quickly and within estimate.
- Tim N.
June 18 Very nice! Appreciate the loaner and nice staff.
- Robert P.
👍 Service was great. Especially the Young Lady at the front desk.
- Darrell F.
Wonder As Always I’ve brought my car to the short pump location for years. They always take the best care of my me and my car.
- Jennifer G.
Broken front bumper Took off my front bumper to kfis a light bulb. When they put it, back on they broke the clip on they broke the clip on the passenger side and valve it back to me. When I took car to car wash they had to tape it si it would not rip off. I feel they should have fixed it. Now I have to make another trip back.
- Renee M.
State Inspection Midas got me in and out quickly for my annual state inspection. Great experience
- Chad M.
Excellent Work Excellent staff and technicians. Job done right the first time.
- Jeff W.
Great Shop The front office and shop staff at this Midas are awesome. Everyone is knowledgeable and focused on customer service. I used to dread having to take care of car stuff but don't mind it now that I go to Midas Short Pump.
- Carolyn H.
State Inspection I can trust this shop to do a thorough inspection that is both accurate and quick.
- Michael O.
The only place I go I depend on Midas to keep me up and running. Whenever I am about to take a trip to see my grandkids I arrange an appointment and then have peace of mind on the road.
- Dorothy G.
Sunday Inspection First of all, this location is open until 6 pm on Sundays, so they are already high on my favorites list. Realizing that I needed a state inspection late Sunday afternoon, I called around until I was greeted with the friendly customer service manager at this location. She was able to squeeze me in if I could get there right away. No run around, no excuses, no problems! I got there, she explained the process and they got to work. As explained, I received a call to discuss the inspection. Uh, oh...I needed a repair, then an alignment, to pass inspection. It sounded kinda major to me, but they were able to get it done that day with in-stock parts. What? That’s unheard of! I boldly asked if they could possibly include an oil change while they were at it. “Of course,” they said! The guys stayed late, got my vehicle fixed up and when I arrived back to pick up my car, the keys were exactly where they said they would be. Fortunately they were all still there in the foyer chatting before heading out for the night. I was able to thank them for the extra effort, but it seemed like second nature to them. No biggie... THIS is what customer service looks like. They were open and friendly, they explained the process, then they explained the work, they maintained a solid inventory of parts, they completed the work that day, they stayed a little late to get it done...with smiles on their faces! Thank you to Mark Smith for running an honest business and hiring great people. You’ve made a raving fan out of me!
- Linne D.
Yes Today was a good day the did a good job in fast
- Calvin B.
Confident MIDAS is our neighborhood car care center. Never a complaint from me about their thoroughness in detail and customer service.
- JD L.
Excellent Serice Great service for new tires and oil change. Very honest and knowledgeable team.
- Jeff W.
Satisfaction Reliable service from a community-minded corporate citizen.
- Randy H.
Excellent service Thank you for the excellent service. Quality, qualified service department that cares. Repairs done quickly and service desk that keeps you informed. The loaner car service is the final touch of class, I would recommend Midas to all my friends and family.
- Collin C.
As always perfect service! Heather and Amanda are always superb. Personalized service-Greet you by name. Saved my tire this time which is normally cost me $500 before this time it cost me $21. Outstanding and timely service! Love the dogs love the charity work That Mark Smith does. Every dollar that you spend at Midas helps charitable causes.
- Andrea W.
service They do what they say and the price is what they say.
- Alyssa F.
Midas Oil Change 2/6/18 I have been a customer of Midas for more years than I can remember. You are always accommodating and the customer service is always great. With that being said, the guys at the Short Pump location are "the best"!
Thank you for many many years of EXCELLENT service.
- Tanya C.
Great shop! I took my truck in for an oil change and inspection. The staff was very inviting and nice. I feel like they are very honest and have earned me as a repeat customer.
- Rick G.
Always a great experience... Reliable, honest and fair. What more could you ask for?
- Don M.
Good Job I am pleased that MIDAS did a good job in my car
- Daniel G.
- James C.
Inspection Great customer service
- Ernesto Q.
The BEST! Midas of Short Pump is AWESOME!
As a small business owner that provides concierge car service for some local fleets, I can ALWAYS rely on Midas to service our customers cars in a fast, friendly and economical fashion.
Our customers love us, and Midas is a BIG part of their appreciation.
We LOVE the team down at Short Pump and at Willow Lawn too!
- Tony P - Splash n Dash Carwash & Detailing S.
Flawless If you have to have car trouble this is the place to land. Our Toyota Sequoia recently was in need of immediate attention due to check engine light, etc. Was given welcoming, prompt attention - loaned a spotless, fun-to-drive loaner so there was no interruption to my day & received professional estimate/repairs. Couldn't have had a better experience - pleasantly surprised at every turn by how painless the staff made an otherwise unwelcome event. Highly recommend these hard-working, considerate & honest folks.
- Jayne S.
Great service with a personal touch... Getting your car serviced at Midas in Short Pump is like visiting family. They are so inviting, keep you posted on the progress of your service and have very good prices for their work. It is a wonderful thing to trust the professionals at Midas with all of your automotive service needs.
- David A.
I’ll be back My first experience with Midas and I’ll be back. From the reception desk to the shop everyone was pleasant and informative. Brad took me into the shop bay to show me the area requiring repair and discussed alternatives. The job was an overnight one and I was provided with a complimentary loaner complete with an EZ Pass. A level of service never matched by my former shop.
- Kelly F.
Very friendly and helpful I had to find somewhere wuickly since my tiret pressure light kept coming on. I was delighted that they dealt with it immediately while I waited. Very courteous, kind and helpful, even though I wasn’t very good at describing the problem! Also affirdable!
- Alice E.
Great Great service
- Darrell F.
Excellent The people that work there are amazing, great customer service as always , thank you so much Midas
- Sam E.
Honest, Fair & Reliable I've taken my car to Midas several times to have the oil changed and the staff is always friendly and patient and take the initiative to explain any recommended repairs and estimated costs. They don't pressure you into repairs and they are very fair with their prices. Their staff are very competent and hard-working. I'll keep coming back!
- Regan G.
Fast and friendly Great service at a reasonable price...and always friendly staff!
- Tina R.
Tire repair The service was very professional and courteous. Your establishment was clean and well kept.
The repair was completed within the stated time.
The only slight issue I had was on returning home and finding residue from something over a lot of the alloy wheel that I had to wash off That said, it would not deter me from returning.
- Barrie E.
Passing through A**** My husband and I were passing though on a quick out of town getaway and picked up something in our tire. We called around multiple places only to be told it would be a few hours. We called Here and not only did they say bring it right over but we're extremely pleasant on the phone. We got there and they were slammed busy with it being the first of the month but I barely checked in and they were taking my car right back. Had it checked fixed and paid for within 20 minutes!!! Every town needs a shop like this....if we lived closer they definitely would have the business of all our vehicles!! Thank you thank you for getting us back on the road quickly!!!
- Amanda M.
Job well done Certainly would recommend Midas.
- Phillip W.
Great service As always great customer service and friendly staff. Job well done.
- Darrell F.
Very Happy with the results of my car my last visit. Thanks for the great service .
- Birdia T.
Helping out when in a jam Had a bolt in my tire , leaving town the next morning, was given a loaner to finish some last minute earns and the tire was fixed before I finished my earns. Great team at Midas
- George P.
Midas is great. Great all-around everything.
- Michelle G.
Awesome place and customer service I have just started to bring my car there. They are awesome, very nice and polite. They give me some specials. Really like this place!
- Tammy O.
The place to go I can never say enough positive things about Midas of Short Pump. The people there are absolutely amazing, hard working, generous, and sweet! They are very informative and do amazing work to your vehicle AND amazing work for the community. I absolutely love them. I refuse to go anywhere else. I had to get a recall done on my vehicle about 2 weeks before my scheduled oil change, tire rotation and state inspection. The dealer (whom I have no ill things to say about) asked if I wanted to get my state inspection and other needs done today as it looks like it's needed. I kindly said no. I could have been done right then and there and didn't have to wake up early on another Saturday, but the Midas family is completely worth it in my opinion!
- Sara M.
Great service, great people This was my first time at Midas. I made an appointment for the state inspection easily over the phone. When I arrived everyone was extremely friendly. Required repairs were shown and explained to me in good detail. I had to leave by a certain time and the crew made sure the repairs were completed by that time. While waiting it was great to read about the company's commitment to the community. Thank you cards and pictures were proudly posted at the counter and the waiting area. My esteem for Midas increased when it was noted that a $10 donation to the food bank in lieu of the $16 inspection fee could be made. Every single customer interaction that I observed was friendly and professional. I will definitely be back!
- Tammy N.
excellent customer care I rated a one star yesterday based on THAT day. Before 8 am, the owner had called and arranged with me PERSONALLY to rectify the situation today, to repair my vehicle, not only doing the repairs THAT day, but in under 40 minutes. The company did not have to call me back, nor reach out so generously. This was a refreshing and SO helpful surprise that made my life easier this particular day. Thanks Midas. I will definitely go back because accidents happen in life, but how they are handled is the real test of integrity.
- Debby O.
Absolutely Every one was very knowledgeable and personable. My new auto people....
- Kelly T.
Excelent service!! Honest and do good work! Very reliable and trust worthy mechanics.
- Troy H.
Nice service 60k service done on my 2008 rx350. Reasonable cost. Wish they clean the windows and vacuum as an extra customer appreciation
- Hiep N.
Happy to have nice peoples you can trust working on your car. Thanks for the professionalism and service that you rendered on my car. I feel like you are my family. that i can trust. Thanks Birdia Thomas
- Birdia T.
They work on older BMWs too! I took my 1990 BMW 325i Vert in for State Inspection. Mark Smith allowed me to look under the old Bimmer and speak with the technician. He found some important safety issues I did not know about. I didn't want to hear the news but they told me what it needed to pass state inspection. The pricing was fair and the work was done with excellence and a friendly attitude from everyone on Marks staff.
- Peter L.
Quick turnaround/ Great service Thank you Midas short pump. From the minute Heather greeted me Friday night, to Brads call with an estimate, to the job completed call everyone was professional and on point. Allowed me to get my mom and twins off to the airport and on to spring break. Another Awesome job! These guys rock!!!
- james M.
life savers Midas saved me from buying another car for my wife. Thanks Brad, Kevin and everyone who made it possible for our car whose engine was total.But today, it is back on the road in excellent condition. Brad advised me as a friend to fix it. Did his research, got us an engine in great condition. I am glad we took his advice. Thank you so much!
- Emmanuel I.
Overheating My car was overheating went in early to Midas Menomonee Falls and they were courteous and friendly. They brought me up to speed on what the issue was with my car and commenced fixing the problem. I was satisfied with their service.
- Copelin S.
Beyond Normal Service The staff at Midas resolved an issue that was a result of a competitor's mistake. Through the diligent efforts of the Midas technicians, a small oil leak was detected and remedied-not an easy but time consuming task. I am thankful for their efforts and will highly recommend Midas to my friends and neighbors.
- Richard K.
Great customer service The whole staff is great. They treat each customer like they're the only customer, greet everyone by name, and go above and beyond to take care of everyone. This time my father was having an issue with a rental car tire losing air and had to find a quick solution to stay on schedule during his visit. The crew at Midas was kind enough to fit him in late in the day and of course took care of the problem completely.
- Olivier H.
Awesome work and customer service In the last week I had to have repairs and maintenance work on all three of our cars. I was greeted warmly and professional each time and was called and given full detail of all repairs and maintence cost. All work was done in a timely and professional manner and they even gave me a ride home when I needed it by Mark during the snowstorm!!! That was tops!! You have a great place and team at Midas in Short Pump
- Jason K.
Superior customer service I needed a state inspection. As soon as I walked into the door I was greeted by a gentleman who immediately helped me with all my needs. He told me what was wrong and what needed to be fixed in the midas team wasted no time in getting it done. I even got the chance to donate $10 to the food bank. Everyone at the short pump location as well as the other Broad Street location are always meeting my needs and I think you.
- Joe G.
Fantastic Service and People I'm not much for writing reviews, but my experience at the Midas in Short Pump deserved one. From the moment I walked in until I drove away with my vehicle, I was so pleased. The people were all to personable and professional. My vehicle was serviced promptly and correctly. All this, AND they are true friends of the community! Thanks, Midas
- Tamara H.
Excellent Service Great Service Experience.
Mathew, Brad and others provided great service and efficently addressed my vehicle concerns. Willing to listen and discuss potential problems and solutions.
Thanks for the help
- Jeff M.
Simply the best The Glen Allen Midas shop is simply fantastic.
- jim h.
Midas of Richmond in Short Pump Service is thorough and well executed. Appointment times are kept and unless additional work is approved, you can rely on the work being done on time. They are couteous, and provide rides if needed. The business is very community minded and support The Food Bank and Blood Drives. Marc has won the Small Businessman of the Year Award in the Richmond area. Consider this a very reliable repair source.
- Fred F.
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Join the Midas team at 11463 West Broad Street, Richmond, VA, 23233
Build your future with a leader in the automotive services industry...Midas.
Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1700 franchised and company-owned Midas locations in the United States and Canada.
Midas is committed to earning our customer's trust by offerring them the expertise, value and reposiveness they expect... every time they visit us.
Positions at Midas
Auto Shop Manager
Customer Service Representative
General Service Technician
Thank you for your interest in Midas. We will review your skills and experience and will contact you if your background matches the available position. If there is not a fit at this time, we will keep your information on file for any future openings. Please Note: This employment opportunity may be with an affiliate of Midas International Corporation or it may be with an independent owner and operator of a Midas shop.
Midas Management at 11463 West Broad Street Richmond, VA 23233.