Midas Phoenix est votre centre multi-services en matière de freins, de vidanges d’huile, de pneus et pour tous vos autres besoins d’entretien d’automobile

Very polite staff,Very helpful staff, Very nice and clean environment, Very satisfied with the service they did on my car I will return be returning for my next oil change - and I will recommend to other people Thank you so much

My daughter went to this location for only oil change and the charge her the amount the want. Because she was along. That’s not ok Metro Midas is the number 1

Joe is AMAZING! I have anxiety about a lot of things and he was so reassuring that I felt so comfortable and safe. I will be back for sure. Thank you Joe

The service Mr Christian gave me was extremely good, he answered all my questions and concerns about my car, the jobs was done on time and everything perfect ! Thank you very much Mr Christian!

I went in for an oil change and got much more with a nice printed report of the inspection with pictures of the possible problems.

The last couple times I've been there the price was around 33 dollars but this time they said they had to add an extra quart of oil saying my car takes 6, but the other times they only added the 5 quarts. Which worries me, that means either they weren't putting enough oil. Or this time they added an extra quart to get extra money. I just like to know what I'm paying for before I pay it. I mean it's fine if mine takes six but why this time and not the others?,

Good communication with service. Clean shop. Took proper steps to keep car clean.

Staff was really nice to me and very helpful on finding what’s the issue with my vehicle. Thanks so much for all the help.

They were very nice easily gave me appointments.They are respectful. They are so professional.They all are helpful and generous.

Fixed with no appointment. Very professional.

Professionalism and customer focused attitude.

I like bringing my vehicle to this location becaue they high quality service and a super friendly staff.

Convenient location , good service

Great customer service.

Very professional and friendly staff. Explained everything needed and what items were urgent.

Joe is always very helpful, keeps updating status of the vehicle as it gets worked on. Each of his customers get his full attention. Almost as if your talking to a friend. Friendly manners

I asked for an appointment online, the manager called me back within 15 min, got my car in the same day. It took less than an hour to complete and he honored my coupon. I will definitely be returning for future services needed. Thank you!

Great experience with the manager at this location. Very helpful and answered all my questions!

Never had an issue till recent visit. New person not friendly it all, bad customer service, no communication with client it all and most importantly did not share "prices went up" so, no choice of re thinking of getting service done...person needs to work on customer service big time.

I deal with Joe Chavez the manager at the location. Joe and his team have always been there to address the needs of my vehicles. They work with me when I bring my vehicles in for servicing without an appointment. The team is always able to get me back on the road in a timely manner. They understand my needs as a transport company and work diligently to get my vehicles back on the road. I have recommended this location to my friends and family as Joe and the team will treat them as such.

Fair prices, accommodating manager

Great service and friendly personnel overall I'm more than satisfied except the service took longer than expected but I guess is because the are super busy 👍😉 Thank you!!

I had a problem with my car and they fixed it and the service was amazing they explained everything that they did they called before to explain the price etc.

Love this place Joe is amazing! Keep him there and I will keep coming back

The lady at the front desk was very unfriendly and rude with attitude. She seemed to bother with questions asked. She had called my phone regarding another persons vehicle. When presenting my coupon which stated 39.99 for an oil change she only took off 5.00 from the original price leaving me to pay 59.54. Overall customer service given from the check in and checking out was unprofessional.

I’ve been bringing my vehicles in here for many years and have always been very satisfied with their service. Joe the service manager has always been very helpful since he’s been there. I would highly recommend this Midas.

Pricing was high and I told them that the car AC works when car is moving and stops to blow cool air when it is in idle stage. They straight away said that your compressor is leaking and needs to be replaced and gave me an estimate of 1100 dollars. I fail to understand that if the car aC was working when moving how can the compressor not work. A compressor is working as that is why it is blowing cold air. It might be the condenser or fan or Freon, but was told it was straight away compressor’s fault

Everything regarding the specific location was great. They were very professional and accommodating. The estimate and inspection took a bit longer than expected but no worries. I appreciate them for fitting me in at the last minute. The services overall were excellent from team. The only issue I have is the markup on parts. Its ridiculous. This is the second Midas I've been to and seen this so I suppose its standard but there are other ways of generating revenue than overcharging for parts and materials.

Great experience. Nice employee. Ubderstood what i was looking for and what i needed.

Cost! Chose to stick w my regular mechanic because your price for the same service was $125 more than he charged for my brakes.

Professional, fast, competent

Make sure you put plastic seat covers and wear gloves so when you touch the inside of care it doesn’t get covered with oil and grease. If you break something don’t try to cover it up.

Midas charges 3 to 4 times higher prices for parts than what they cost. For the price they charge everything should have lifetime warranty

"Took a Company Veh that is managed by a 3rd Party Fleet Maint Company. They were quick to respond w/an appointment time and had me out in a reasonable time. While there I could here the Manager Joe I believe talk w/numerous customers. He was polite, fair a"

So i made an appt with midas for brakes and possible oil change. Jose was so helpful and even though i was uncertain about time because i was sick and didn't have my car he said bring it by a certain time he will have it done. sure enough has my car ready

"I flew into PHX to pickup a Toyota I'd bought from out-of-state. It was the victim of a stolen cat converter and I chose this MIdas for the repair, based on other solid reviews. Turns out the thief wasn't too smart and had only cut the pipe and it didn't"

It was great, very friendly costumer service

I?ve been doing business with this shop for a while now & I absolutely trust them with my vehicles. They have always been up front with their prices and have not tried to get one over on me like other shops try to. Thank you!

"I recently had some work done on my truck. In the process some bolts were not tightened, Hey mistakes happen. I called Joe and told him the problem. He told me to bring it right down. He looked at it and said they would take care of any damage that was don"

Good job guys!! ??????????

The only problem was the amount of time it took them to fix my vehicle.

"This place goes above and beyond. I?m very impressed, they?ve got a loyal customer with me!!!"

"I called to get a price and was put on hold and hung up on both times. No one ever talked to me, you can hear them pick up phone and then just disconnect the call. Will never take my car there."

"No, I would not recommend this place. STILL WAITING FOR THE GM OR SOMEONE FROM CORPORATE TO CALL ME. Before this last time, yes, I did recommend because of Shannon Gill. Picked up the VW after having an oil issue solved and two front tires. After arriving "

"I took my appointment today at 12. At Central phoenix. I forgot to wear my mask and before I could say anything or go and get it , this lady Shannon came yelling at me and asking me to 'Get out' I was shocked with this kind of Rude behavior, I asked her to"

"Great job!, Thank you!"

Honest and great work! Excellent customer service

Shannon & her staff are always knowledgeable and great at what they do. Their customer service is fantastic! I?ve been getting my car serviced there for about a year now & will keep going back.

Awesome experience. The customer service was great.

Thanks for getting me in and doing the alignment

"My car was overheating a bit & i added coolant BEFORE going to the shop & it was running fine from there! All I went in for was a WHEEL HUB REPLACEMENT! after their 1hr diagnostic, they came up with the conclusion that my Water Pump was the culprit & would"

"They let me set the time and had me in and out in no time. Very pleasant experience, reasonably priced. I will be returning for other services in the future."

Service was exceptional as usual. Vehicle suffered a blown head gasket and I appreciate the advice on whether to have the vehicle repaired or take the loss and look for another one. Hope to use Midas in the future. I like the work they do and the service is professional and honest.

Super helpful and very genuine. My new garage of choice and recommending to everyone. Thanx

The service and staff are great! Shannon is my go to person because she listens to my concerns and is knowledgeable.Shannon your awesome! Thxs

I went in for a oil change. There was a lady with a short hair cut who I think is the manager. She had Mike work on my truck. When he started truck he turned on windshield wipers on the left instead of the right to reverse the truck. After my oil change th

Great service - nice folks!

Shannon the Manager was awesome. Very friendly and knowledgeable about the information she gives you

Was so happy that they found the leak for my AC was blowing out hot air. And it turned out that I had to get a new compressor. The only thing is it took all day to be replaced. Left my vehicle there at 8am and didn't get my vehicle till almost closing time

Fast repair of air conditioner belt. Forgot coupon, that was the only bad part.

"Great service, love the people that work there. Thank you for you're service."

Had some work done by Midas two weeks replacing a serpentine belt. I am impressed with the knowledge of the mechanics. They seem to enjoy their job and enjoy satisfying the customer. Manager Shannon is incredible and super attentive to the client and thei

Paid $1300 for nothing to be fixed. Brought it in for a squeal and the ac not blowing cold. Left and there was still a squeal and no cold ac. Thanks for replacing parts that fixed nothing.

You all did Great!!

The service was excellent. The manager Shannon was very friendly, welcoming, and knowledgeable. The mechanics know what they are doing and this is the kind of service I would like to experience when I visit a shop to repair my vehicle. The manager Shannon pointed out the things I need to look for in the future to repair. She numbered which ones to complete first. Appreciated the expertise.

The employees were very helpful! I would recommend this location to everyone! Keep up the great work!

Satisfied with my service will continue to go back next will be my rack & pinion

I enjoyed visiting Shannon and the crew was busy the entire time I was there waiting for my vehicle. Shannon has great insight around customer service and I was able to experience her insight first hand during my first visit to this Midas location. I?ll

Good job

Satisfied will countinue to go back to midas

Went to Midas today 4/26 for my oil change. Customer service was great over the phone and in person. She even applied a coupon for me without me asking. I was told it was going to be about an hour to 1.5. About 45 min or so later I get a call saying that t

My tires were never rotated....This was part of what I paid for....I knw this because I maked 2 of my tires Lady at the office said they did....B/S....

Got my brakes done service i was satisfied with the service will continue to go back

Thanks

Always satisfied will continue going back customer service is great

"Great, thank you"

"I can?t overstate how impressed I was with the service, quality of work, and fair price. Rarely does one get all three these days and Midas over-delivered on all. "

I was very satisfied with service and price was very reasonable.

I took in my Mustang to get the brakes inspected fearing they needed to be replaced and the rotors machine turned due to the awful noises. I received a call after dropping it off for my appointment stating that the brakes had excellent life left in them an

Everything went good. Until I noticed that one of the mechanics broke my driver door handle. At first they didn?t want to fix it or order an a new one cause they (receptionist) said I sign a waver.

Very great staff, they went out of there way to help get a part needed will continue to go back very satisfied

The time wait was good very helpful staff will continue to go back for future service

Midas always gets the job done

In and out. Reliable service every time!

Was really goood service tightend my belts for free after having them replaced

Good & fast service, will be back

I was late for my appointment but they were nice about it and still accommodated me fast service

Did a amazing job

I waited over an hour with appointment for an oil change and car wasn?t even inspected properly. The checklist wasn?t even signed or filled out. The interior of my car had oil stains on the dashboard and floor mats!

"Great ??job, thank you!"

This place doesn't give a rat's behind about their customers. One of their incompetent techs broke my hubcap (it was not broken before) while rotating my tires and they refuse to pay for it. They offered an excuse by saying it is plastic and blah blah blah

Excellent service they did not try to up charge me. They did a grwat job. On time with my appointment and fast. We will continue to use this shop for all our cars

Why does your web site not post ratings below 3 stars? Seems rather deceitful to your customers.

Everything went great the employees was very helpful and professional. The bad part of the service is my ac went out within the next week.

"During all this years I have tried different companies, different locations and this one is far the best of the best! Shannon is great!!, she interact with customers while is on the computer and/or on the phone. Everything at the same time and she does gr"

The personel at this location did a fine job going into my 20 year old vehicle's engine to update all of the gaskets & seals. I fully knew this could turn into a can of worms and it did. The staff handled themselves with dignity and professionalism.

Good service will go back for more service

Shannon was great on a busy Saturday morning.

"Never fixed my car but took my money. Took my car back to them three times, just gave me the run around. Called owner of this location left message,never got a call back."

Yes great

"From the moment I booked my appointment to the moment i received my keys I received excellent service from Shannon as well as the technician that serviced my vehicle. I will be returning, and telling friends and family about my positive experience. Thank y"

"Took my car in for check engine light. Was told it was spark plugs, they did the work, but the time I got home light was back on. Took it back the next day, they told me it was something different. I've already given then $400.00 , now they want more. Eve"

After giving me a quote on the phone they tried to add on additional charges for things that are normally included in a brake job. I left without getting the brakes done and will never return to this shop again.

Fine job

Everyone was great would definitely come back again

I was advised my car needed new breaks. Due to money we decided to go to Midas who also stated we needed new pads and rotors. If we agreed to pay more for dealership quality pads they garuenteed wouldn't squeak and if they did I had a life time warranty.

Very good job as always that's why I go to u guysJohnny Diaz

Customer service is good they did a great job the only fault they have when you get there for your appointment they take abit longer to start at your set appointment and the parking lot is small however they do a great job fixing car

"I feel bad about writing a bad review, but my experience was just too horrible for words. I went to Midas because my car had been having problems for a while and it eventually would sporadically just cut off no matter where I was. Actually, I'd previously "

The service was quick and the mechanic was very knowledgeable about recommended service .

"I made an appointment online and they were ready for me at the appointed time! Awesome. I was in and out within an hour, which is rare. I've had my oil changed elsewhere and the wait time is normally 2 hours or more. The only issue I have is that they "

"Yes, I would recommend this Midas. Past my emissions, thank you!"

I am pleased with the service and not even a long wait for the process of the oil change. Thank you!

They did not rotate the tires because they did not want to touch them or void the warranty which is fine. But told us they all looked good. We had a blowout the very next day and another store told us the front tires had a tear in them. Not mad at them they were super friendly.

I was very satisfied with the service i recieved at midas will continue to go there in future

"I have a near 20 year old F150, which is from the mid-west and therefore mostly rust. I went in to see Midas merely to check the brakes but the service, pricing, and subsequent price match (and then beaten) on four new tires was exceptional. I didn't have "

been here for 5 years no problem with their service

"I took possession of a 1994 Oldsmobile that my 92-year old grandma used to own. I was going to drive it 2,300 miles from AZ to my home in VA. It needed to be checked out for safety reasons. Hayat gave me the **best customer service ever** from caring about"

Employees were polite & personable. Service was quick & charges were accurate.

I am now a lifetime customer thanks to my new best friend Hyatt. He hooked me up with new brakes an oil change and printed out future recommends services. It's always scary when it comes to car repair you get that sick feeling because you know it's going

"I've been coming to Midas on for years. I've always been taking care of and updated when they are running behind schedule. Friendly and great service has never been a problem. Will continue going, no matter what vehicle I might have. "

took my car for a oil change and alligment an hour later they call me that my car had been damage because the way i had parked it!! my charger front bumper was tear apart. not only did my car was't service but i ended going home with no front bumper. And w

great friendly staff

"I had the worst experience ever the manager Johnney was not courteous at all. He was upset, unkind and terrible at customer service. The restroom was dirty and looked to be unclean, toilet seat was horrible. The shop was dirty and there was trash in the dr"

"Jonny greeted me with a friendly welcome, immediately got right to business preparing a work order faster than anyone I've ever seen, reminded me to leave the keys with the car, in a very humorous way, and continued to keep me laughing and entertained the "