We have been pleased with the efforts made by staff and employees to get the work done that we asked for, and for the kind and professional attitude in helping us to make our vehicle run well.
Everyone was very friendly. I was trying to schedule for Friday but they were filled up so they called me on Thursday when someone canceled. That’s great service.
I know NOTHING about cars and I didn't feel out of place. They were all very professional, very friendly and very available. The waiting room was very clean with popcorn and coffee/tea and of course, NCIS was great company. The gave me a very detailed diagnosis in order of importance and urgency. I appreciate that very much and will be back.
They took the time to let me know what my car needed to be fixed.
Clayton at the Tempe Midas location is a great customer facing manager and is fair and does well by his customers
Clayton Wolfe did everything amazingly well, it was my first time bringing my car to Midas and he treated me great and my car amazingly great. I will be coming back
Overall quick and easy process, appointment scheduling was simple, drop off was quick and easy, offered a free oil change and took advantage of that so very satisfied.
I was perfectly satisfied with the service at Midas. Clear communication and accurate on time of repair completion. 10/10 would recommend to a family or friend.
Because the customer Service is awesome the technician are good at what they do, so I’ll keep going here because they are honest with the services
If there is a fee on top of the Groupon, that should be communicated in advance. I also think 2 hours is an unreasonable time to get an oil change done, especially if you have an appointment.
Kristin was very nice and knowledgable with what I needed completed. I was communitacted to via. text message for what if anything else Ineeded. Pricing was great and my car was finished in a short amount of time
Always get great service. Very down to the point and always explain any service needed well and why.
I came in with a huge problem and they found the problem right away and quickly . It is safe to assume they know what thay are doing in a clean professional matter
I have brought my vehicle into other mechanics and spent $1000’s of dollars for my vehicle to never be fixed. I brought it over to Clayton at Midas and he notonly fixed the problem, but had it completedsame day. It now runs better than ever.
I've been trying to fix my car issue for a long time now, Midas came in clutch and fix my car quick and done. They made me feel good since I was struggling to fix it for a while. Huge relief I must admit and definitely will return thank you @Midas and especially to the guy who attended me @Clayton Wolfe real Life saver 👍🏽
This has been my 2nd visit to Midas. I’ve owned my truck for about 7 months and only Midas has done the oil changes.
Staff members at this location were extremely helpful and friendly. All concerns and questions were addressed. Have been a previous customer and will definitely return for future services
Manager was awesome & bringing another vehicle there next Saturday. All the pictures are awesome
because they answered every question that I had and they went out of their way to help me so much with the monthly payments very friendly and they care about their customers.
Clayton was friendly, knowledgeable, and so helpful! Went in with an emergency belt issue and was driving home within an hour!
Clayton is an honest person.
Repaired an issue on my car that two other service centers said did not exit. I was very pleased.
I was satisfied with everything and did not have any concerns. The gentleman was very nice and helpful with everything. I will look forward to returning to this location.
I had a great experience with my visit today customer service is always amazing and friendly and everything was easy explained and understood! Very pleased
Very professional and communicative throughout the whole process. Quick turn around to get my vehicle back on the road
Always trustworthy and honest discussion about services needed, how to go about future care after appointment, regular follow ups from Midas staff. Always helpful even if it’s just advice for something that does not need to be done just yet and projecting solid timelines to get services done.
Had taken car to be serviced at the dealer originally and they came back with a high quote for the replacements. I called Midas and Clayton was able to service at a much more reasonable price and same day.
I expect that when tires are rotated that the pressure is also checked. My manual and the door sticker call for 35 psi all around, but the vehicle was delivered with 30-32 psi, so I had to top them off myself.
Got me in and out very quickly. Associate explained future needed services very clearly.
I like the lifetime warranty. They sent me a quote to my phone which was great but I must have misread it and I was a little confused and shocked at the final price. I would have liked if the salesman would have verbally clarified everything that was on the quote. I showed up no appointment and they got me taken care of right away.
I have worked many times in the pay with the service manager, Clayton. I’m r sure if it’s your systems that are that good, but Clayton reaches out to me at the right time to service our vehicles and meets all the expectations i have of him and his team!
This location was the best experience I’ve ever had with a visit to a mechanic for auto repair services. I love the professional, honestly and the customer service was explicable and exceptional!!! Happy Holidays!
Loved everything all the way down to the wait was highly satisfied
The customer service was amazing there.
I came in for an oil change with an appt not expecting to wait 2 hours. I wish I would have Been told about the lengthy inspection. I would have asked them to please skip it.
Amazing service and know how to take care my car and always good to have informations about GOOD amd BAD … like time to replace the air filters etc. it always good to know about the car when it time for update. Thank you!
Good people, very truthful and logical
Easy scheduling. Used coupon, no hassle. No sales pressure for other work
Polite, had all the equipment and supplies on hand and work was done in a reasonable time.
Went for alignment inspection which was communicated as its free if it’s needed then only you will have to pay, I agreed that and they never showed me the result while paying for the job, when I received the alignment report it was only off by 0.02 which is nothing in the alignment and they charged me $103.22 which is too much for 10 min of work
Clayton was very helpful and informative regarding the services provided and need for the recommended actions. He was knowledgeable, offering additional information as needed, honest and priced reasonably. His method was professional and without pressure - an excellent sales presentation. Thank you, Clayton!
I think the work and product were reasonable.
Air filter housing screws were not screwed back in. I had to screw them back in. They left the dash dirty with oil, dirt,grime fingerprints. I took pictures.
When someone brings in a promotion honor it. Don't tell me you already gave a military discount when you didn't even know the person was in the military. unless you're giving everyone a military discount which is disrespectful to us who served.Lastly your prices capabilities are inferior to a dealership and mom and pop shop.overall very disappointing!
Great service and customer service. Thanks!
It was exactly what I would expect for an automotive car service business. I was pleased but the text updates and information about the inspection and quite. I appreciated that they weren’t pushy.
Car was acting funny and making weird noises on freeway - pulled off and found closest service establishment. Thankfully it was this Midas - they were greatArrived with an unknown critical issue and no appointment - service was great and they got me in and out in no time. Pricing was honest and staff was professional. Would recommend to anyone needing general/preventative or diagnostic services.
honest evaluation of my service needs
I brought my car in for one day they fixed it and then when I left the car start jerking and doing all and they were close at that time so I had to return
Everything was completed as expected and on time. Had no issues with scheduling and the employees were nice and friendly. I will be going back.
My score given reflects the price increased.
I was highly satisfied because I received quality customer service, and the manager was very knowledgeable and helpful.
Service began within 5 minutes of my scheduled time. Enjoyed the popcorn and drink choices while waiting.
Clayton makes the difference!
Ease of making ann appointment time. Friendliness of staff. Location close to home. Discount coupon AND Veteran discount helped defray some of the cost. The synthetic oil change was almost cheaper than if I did it myself and I got a vehicle inspection as well!! Thanks
because they were very professional and let you know everything up front and if you had any questions answered them very polite very nice high quality
I gave my car for oil change and ask for tire rotation (that is part of the oil change service), when i picked up my car after the service, i asked the rep and he said that he explained what i need but he never discussed with me, i asked if he rotated tires then he said yes. After driving my car i notices some vibrations while driving that is happening after the oil change so i thought it may go away but it is still giving that vibration, so i took appointment to check it, then he is saying that my car need tires, and he is saying that they didnt rotate the tires. 100% lie. I dont understand why car will vibrate when they just do some oil change. They did something wrong with my tires and not accepting that. I'll never come to Midas and i'll not recommend any of my friends.
Very clear on do my service will be, and how long it will take
Clayton runs a great store!!!
John Flavin is a great advisor, he always lets me know what my car needs without being pushy and respects me as a customer. I will always make sure to work with him!
did not take all day. Knew when I went in the price did not try to upsell me
excellent service, Clayton was an example of professionalism, respectful, friendly and knowledgeable, excellent example of customer service!
A basic oil change should not take this long, and the techs could be more cautious with their cleanliness when handling the vehicle. My car was returned to me with greasy hand prints both on the exterior and interior
Very good value for the price
The customer service and reasonable pricing.
Friendly staff, fast & efficient
Great services. Great listening and always get your answer of what you need to know about pricing and service. Amazing One of employees always let me know when my car almost ready Thank you for ur service 5 stars
good service fair pricing
I had applied for a midas credit card and it told me i was pre approved for $600. The manager worked with the price and got it towhere i cohld use the card that i was told i would be able to use right then and there. Once i clicked accept and took a hit on my credit it told me they would let me know in 7 to 10 days.... i needed to use it then and there like i was told. I took a hit on my credit for a card i dont even need now. Dont advertise being instantly approved if u dont get instantly approved...
Clayton explained everything that they found with oil change. Gave me a written copy.
The worker did a good job on all services
Pictures to show what was looked at and why it should be changed to new parts
Excellent customer service from Clayton. He was helpful, informative and provided a timely repair
The price was much higher than expected and compared to competitors.
communication and REAL help was given everything was explained perfectly and my vehicle was done in a few hours usually it takes days to get my car serviced and finished but it was finished FAST and the sMe day i loved the service and the place looked great
Alignment wasn't needed during this visit and employees could have easily charged me and completed a service that wasn't needed. I appreciate their honesty and integrity. I will be back when needed and recommend to others.
Every time it is a smooth event with no mystery or rude surprises.
Great customer service and communication by Midas staff, overall really good experience.
They were quick and very informative with everything that was going on with my car
The guy I worked with, Clayton I think, was awesome. Great customer service, took great care of me. I’m a GM and honestly if I lost it operations manager I’d try and steal him
Clayton is very friendly and makes me feel comfortable bringing in my car to this location.
Fast and friendly service
I was told I would receive a text with what work needs to be done and I never did. I called back a while later and they said I should’ve received a text, which I didn’t and would hope they would call me Vs. Let me sit and wait for much longer. They also quoted me $5500 in repairs that are not yet necessary.
The manager lied to me. Charged me for nitrogen and valve caps that I never asked for
I have no problem with the repairs so far and I was directed to fix only major problems at this time. I wasn't pressured into any unnecessary repairs.
Was able to bring my truck in early before 730. They were there so I could get back to work.
This location has serviced my vehicle for the past year and has always given me a great estimate, quality work, and fast service. The managers and owners are knowledgeable, honest, and friendly. Eventho this location is not close to my home I will drive to this location because they have earned my trust. I will be a forever customer.
I believe the office manager helped me. He was respectful and kind and had a great attitude. He listen to my concerns and the issues I had with my car and he made it very easy to feel comfortable leaving my car there for them to work on
1. Value for money2. Ease of scheduling and rescheduling3. friendliness of staff
Friendly, nice to talk too. It was a clean princess through and through. Love coming to this location and the store manager has always been more then exceptional
Perhaps I had a bit of sticker shock with the price.
The staff was friendly and truly was there to help me. I felt supported and cared for. Thanks Midas Team!
We appreciated the explanation of all the problems our car had & how easy it was to set up a payment plan to address the problems we could afford to fix. We also appreciate the Lyft ride to & from the shop so we wouldn't have to stay for hours waiting. 👍
Confident and helpful servicepersons, competitive pricing.
Everyone was friendly and kind
all very good despite the fact they were under a remodel
I was very happy with everything. There's always room for improvement. The team at location are excellent.
I have been coming to Midas for 2 years now I love it
nothing was checked during the visit, I just got an oil change, washer and coolant fluids are below level but no one mentioned it or topped the fluids, tire pressure wasn't not up to standard and stayed the same, noone bothered checking them. Overall, it was a bad service experience
On time and explained everything to me that I understood
I felt the vehicle was not checked for normal checks at oil change:-( I asked if they filled tire pressure and I was told yes and I got a low tire.pressure warning next morning. Also I did not get a checklist for other fluid level checks and/or air filter status so really not sure any inspection was done.
I stayed while my auto was serviced, therefore I didn’t experience the drop off process.
I’ve been going to Midas for at least 5 years. Staff members are always super nice and informing on what work is detrimental and what work can wait (keeping cost in mind with options)
The team at this midas is extremely helpful and understanding of my needs. I only trust them with my vehicles and promote them to everyone I know!
I’ve been visiting this location for years and have always felt I was being treated fairly, with honesty and professionalism.
Making my appointment online and the service wasVery great 👍 and the customer service was great.
Very disappointed customer
Work on the problem the customer originally went in for and so trying to make customers pay for stuff they did not want and the pricing of labor is extremely high and for the quality of work that was performed it was just robbery the new manager acted like he knew everything and is always ready to argue with customers to tell them they are wrong and he is right. The manager really does need more training on customer survive and also needs to stop trying to sell customer over priced parts
Professional and informative
No problems with my experience to midas I usually go to another midas for service near my home in phoenix
The manager and I believe the front desk guy Dylan helped me out getting a new battery, they discounted the labor as I was tight on funds and really helped me out and got it done quickly. Thank you!
Clear communication and worked a good deal with pricing.
Easy to make an appointment. Quick check in, nice clean wait office with popcorn and water bottles. Thorough overall inspection of the car with service suggestions for the future with prices and all.
This Midas has serviced my vehicle for 6 years, have always kept me informed, upfront prices and available options. The work has always been great even if an unexpected issue occurs, they have always made it right and then some. I don’t take my car to anyone else!
In n out, no hassle and friendly professional staff. The price was $10 more than the Midas in Mesa on Alma School. I came here one, because I got good service on another vehicle and two because the Mesa location I had a terrible experience!!!! Terrible!!!!
The staff was very friendly and helpful
They did what I needed done, but the seats in the waiting area were very uncomfortable,just thought I would put that in. WT
Manager Clayton just wanted a sale, I spent 3,200.00 on service. I had said I want the front end of my suspension taken care of first but he insisted I need back taken care of as well. However, he did not get bushing or tire rod replaced. He only worked on struts and brakes. When car was returned there was a large bolt in back seat and I went back to ask what it was for. In addition, they did not reset the oil change maintenance light. I am so dissatisfied with service. I will not go back.
The customer service was great and the technician was very thorough. I arrived early and they accommodated my schedule.
We provided 4 other quotes to get a new transmission and the associate said to give to him in written and we did. He said they can do apples to apples price match. The quote he gave us went from $8,700 to $8k then we sent him another and another but he was able to give us $6900 but our quotes were all around $5k. He said its because they can finance and my husband said forget it. Our quotes for new transmission ranged from $4700 to $5200. He kept saying that the competitors were doing something not legit so he doesn't trust their quotes but one was literally from Nissan directly. Since we felt like it was unfair we will not be going back. My husband did let him know we cannot justify paying $2k more for the same work on our vehicle.
GREAT FAST SERVICE OVERALL
Took it in for a alignment. The next day it felt weird, so I took it to a different shop and they explained the alignment was way off.
Customer service was good and they do quality work.
Price was right. Service was great.
The assistant manager Kristin Maselli was very rude upon arrival and made me feel uncomfortable. Also, when calling to schedule an appointment, they did not explain how the pricing worked with the coupon. I thought I was going to pay less then $40 and ended up paying $56.
I was super pleased before my appointment , during my appointment and after. The details put into the care of the customer at midas is highly appropriate. I will always be using midas for any of my car needs and the employees are the reason for a great outcome. The manager is a wonderful leader..thank you again
Excellent & fast service ... I showed up early & they still were able to get me in early & finish early. Perfect service & definitely noticed a difference after service.
They could be upfront and honest in the first place. I spent over $3,000 for a car that doesn’t work because of transmission problems. But they didn’t mention that in the beginning. They said it was the Cat. But now I’m down $3000 and my car doesn’t run. They are now trying to charge me $8,000 for the transmission when another company could do it for $4,130. All in all, I wasted my money there.
Service staff very informative and straight forward with what I needed done and price was fair
Be clear and upfront about price and what is being done on the car. Taking customer concerns about services done seriously. Trust the customer knows how their car was running prior to paid services.
Great service. The price was fair and work was completed in a timely manner. It was very easy to set up an appointment.
After having a very bad experience with my prior mechanics who I had always gone to I was skeptical about finding a new place to have my car work done. I went to Midas to have an oil change they were professional efficient and upfront. I appreciate the fac
Had a muffler go out on me a couple weeks ago. Check the internet for muffler shops. Found this shop close to where I live. I had an indicator light asking for maintenance go off on the dashboard. Remembering what the Service Manager mentioned about the sh
The customer service was great the employees answered any questions I may have had. The service to my vehicle was finished in reasonable amount of time Midas thanks for everything.
"They seem to only post the good reviews and not the bad. I had a horrible experience here abs wrote a review yesterday 1/05/2022, only to find out it was not on here. Soo I?ll write another one until they leave it! The manner and staff are soo rude and unp"
The manager is so rude as well as the staff. The lost my key to my rim and said they didn?t get it. Well who did then. I asked for the manager the manger then kicked me out of the store and said we are independently owned. I asked for the owners informatio
"2 hours to get my oil changed, even while they knew I was waiting! Apparently an ?oil change? to them means taking the entire car apart - pulling off my 4 week old perfectly balanced tires, looking at my brakes and rotors, battery, etc. What happened to ch"
Thank you for seeing an oil leak at the seal in my 2019 Nissan.
"Went for an alignment & after 35 minutes of waiting they said they couldn't do alignment and instead gave me quotes for work I did not request. When I refused other services, Nick the Operations Manager got angry and refused to give me my car keys. He beca"
"Midas makes claims for to be motivated by values mainly the ""famous customer first approach"" that built its brand. These values for success are not being upheld at this Midas. After a routine oil change, on 1/4/20201, the Midas workers left my car's cabin "
I took my truck in for brakes inspection and they stole All of my change that I had on my door it was full of quarters when I explain to the manager Nick he did not care he defended his workers saying they don?t steal he didn?t try to figure out what happe
Apparently the oil change that they said they did on November 7th did not happen . As I sit Here on November 28th at another shop to get tiers they are telling me that my car needs an oil change and needs a new filter. On top of that none of the employees were wearing masks. All the other things Midas told me me about my struts leaking and other BS was not true. I will never set foot in another Midas and encourage others not to go there as well. I give Them 0 stars
I took my car for an oil change they said it needed more work done so I agreed. They said they would have it done by the end of the day and ended up keeping my car for 4 days! My car now makes noises it never made before! Really disappointed
"Went for an oil change. Instead of telling me what they found on my car, he stood 12 feet from me and fired off text messages with pictures. I received 6 or 7 before I was able to type in ""STOP"". Once the oil change was done, I paid and told him I would lo"
Great job! Fast and efficient. Thank you!
Completely Satisfied with the service provided
Pressure sales at it's best. This is not a reputable shop. Dont be fooled by the polite attitude. This is classic scare tactics. I wouldn't bring anything here again.
Trust worthy and great customer service
Service was good but the same day I got my tires replaced. One of the new tires was flat that same night due to valve stem not tightened properly.
Fastest best service will go back for future needs.
The technician gave me a hard time because I was using a Groupon. I provided my own motor oil & filter, I told him I want to speak with the area manager or owner, finally he backed down and accepted the Groupon, his customer service training is poor and otherwise ruined what would have been a great service experience!
Friendly. Fast. Very informative
I was pleased that Midas sent photos, to justify their repair recommendations.
The process went smoothly and in a timely, efficient manner The technicians were friendly, knowledgeable, and informative. Repairs and price quotes upfront. Great price for the oil change and service provided.
Excellent and great service
"Went here to get an alignment and also asked if the could look at my dimmer switch for interior panel lights as it was not working. They said they would look at it. So after my alignment, they said you?re all done and handed me my paperwork for the alignme"
I came into this location to get a alignment because my mechanic just replace all of the arms for the Suspension. So everything was fresh and new under but out of align because of it. After they where finished with the alienment they informed we that they
Bad customer service. Was charged more than my husband who's car was done right before mine. I was not given an inspection report or estimate. The gentleman wrote declined. Didn't even offer it to me. Just sent pictures after I left. Will not be going again. Will not recommend.
The technicians did a great job of doing my alignment and providing me with information on other items in need of repair.
"The gentleman at the front desk is very knowledgeable and very kind. He doesn?t try to push anything on you but he does recommend what is needed. And me, being a woman and not knowing much about cars, that means a lot to me. I have had others try to tell m"
I waited for 2 hrs for a scheduled oil change. Bought oil change on Groupon but still had to pay additional fees. Should have gone to the car wash that was next door would have been out of there sooner.
Horrific customer service. Tried to shove several unnecessary repairs down my throat. When I refused, they shouted at me and screamed at me. They have an F from the better business bureau. Pathetic.
"The SUV is headed to New York for the winter. Manager Nick Maselli went over the vehicle with a thorough inspection and effectively replaced worn parts and repaired my my car so it now runs like new. I recommend his shop. He was honest, professional "
"Today I came in for an oil change purchased through Groupon. Midas then suggested a list of ?repairs? to my car totaling more than $1000. After declining those repairs, the cashier got angry, and said : ?I?m getting my manager to deal when you? and stormed"
"Even though there is a Midas location less than a 5 min drive from my home, I always choose this location. The service is great, friendly staff, great prices and fast efficient service. I'm always satisfied when I leave and the Customer Service is top notc"
They are always friendly and efficient. I would recommend them to everyone.
"I have to say, that Mr. Caniglio is probably one of the greatest people I have ever met, my customer experience has been nothing short of stellar. I know Mr. Caniglio is a family man. We hope that this great nation of ours produces more men like him afte"
tried to sell me services i didnt need. Showed passive aggression afterwards in order to guilt trip me into buying services.
Watch out for this Midas employee - he will take you for all your worth.
Services were excellent, oil changed and on my way
Requested an appointment 3 different times online and got a confirmation email that I would hear back in 30 minutes. Going on 24 hours and still haven?t heard anything back. Called and asked if I was able to get in for the appt. I wanted and the guy said n
Order 500 dollars worth of food and only tip two dollars? I would love to see your customers **** on you like you did that driver. Will never go into this dump.
"Yes, but not from the last one. Brake squeaked, when it went in without it. The light on the panel were on. Steering wheel volume control never came on or was fixed. Took the car back 3 times for correctionsl"
What I enjoyed about this location specifically was that they were not trying to oversell me on anything. They printed me out of list of future repairs that need to be done at some point and the employee even went out of his way to number them in order of
"So I went in for an oil change that I purchased on Groupon. They then came out and told me that ALL of my fluids were low and needed to be replaced. I said I had just purchased the car in October so that doesn?t make sense, since some of the fluids last fo"
Service was quick and the manager was very nice
"Took my car in for a simple routine maintenance (oil change),was told I needed new brakesand all that comes with it,tires,wheel alignment etc. I consented to it and paid $$$ for it only for the brakes to start making noises,took it back for inspection and "
Midas was trying to fetch more money from me by stating incorrect facts abt the tires. After the general inspection, they told me to replace all 4 tires but when i refused they made me to sign a declaration which wud even reflect in my carfax negatively. Later, in the same day when i went to sams club for tire replacement after inspecting they said i can run on these same tires another 10k miles.
They are great and very sufficient
Stated that major things were wrong with my car and when I got another opinion none of those things were facts... All lies to try and get more money out of someone
Went in to have muffler inspected for rattle they told me that I need new muffler that mine was cracked in several spots. Went to another mechanic they said it only needed small spot weld where it came loose $60 vs $350 Tried to rip me off
"Good work, very timely - no waiting. Thanx..."
I contacted you about 2 months ago for an appointment and NEVER heard back from you... No worries your competition picked up your slack
Oil change, rotated tires
"Sent 2 appointment requests online, never hear anything back even though I?m supposed to in ?30 business minutes? Call the Mesa location twice nobody answered and it just disconnects on me, call the Tempe location and a guy puts me on hold and never comes "
"Came in for an oil change and told them on my way over that my tire pressure light came on and asked if they could fill them up, they said yes and when I got my car back with all the paper work it said they checked and filled my tires and they were all goo"
Inspection of car reveled several urgent repairs needed. Thank you!
Always get great service. Staff is very friendly and helpful.
"Mark was wonderful, extremely professional and efficient. I would recommend this location to friends and family. Kudos on the hard work. "
Fast efficient and honorable to my coupons and willing to price match in the future. Also thorough and great customer focus.
"Manager Nick very knowledgeable and personable. Assistant manager Kristin very helpful and even drove her own car to drop me off at my home while waiting for my car. They seem to be a good team and I plan to make their store my ""go to auto service store""."
They refused to service the car. They claimed that the car had shards of metal in the oil and told me that I needed a new motor, but I did not. I took the vehicle to another mechanic, the mechanic did a complete inspection on the vehicle and did not find shards of metal and completed the oil change.
Good send you the link to send
My wife had issues with her Honda leaking oil & steering fluid. Nick had it checked out and fixed all the issues for a reasonable price. We haven't had any issues since. I would definitely recommend them to family and friends. Thank you Nick for the great
"Scheduled appt for oil change at 9 they told me it would take 45mins. I got there at 855, it was 45 mins before they took car in. So my 45 min appt doubled in time. Businesses sure do lack the common courtesy to paying customers time. They don't CARE anym"
The service was quick and the staff were very friendly. Thank you for squeezing me in before your office was closing! I needed to go out of town last minute and I was so relieved to get this done before I had to go. Thanks again!
Midas withheld information from me. Midas did not tell me that the engine issue under my car was covered under warranty and I should have took my car to the dealer. Midas tried to use pressure tactics on me to charge me $2,000 for my car after I just paid them $400. The issue was completely unethical and Midas should have advised appropriately.
Good Price and Great service. I got my new tires, a new battery and a fix on my oil pan leak.
Great job, thanks to Nick & staff!
Just did not like service
"Recently brought my car in Nick the Manager was very helpfull and went above and beyond helping with my service needs, very honest and could tell that he goes above and beyond to show that he takes pride in this company that he works for. "
"I went in to have my air conditioner fixed. Paid 450.00 and had to take my car back 3 times the air still doesn't work. Finally, went to another Midas they are charging me 1400.00 to repair my air. Unbelievable, says they don't owe me any type of credit. I"
"Friendly, helpful and quick...good quality work"
excellent customer service
"I am super grateful to have awesome mechanics in town. They really are accommodating and thorough. I felt they gave me a decent price for the work. Will definitely be back. Raul, Muhammad, and Austen were great during my visit"
truck worse than when i brought it to them. ended up going somewhere else. waste of money.
Midas was amazing and always go back when inneed it!!
"So I went in with a brake squeeling issue in my back brakes, they told me that my back brakes were bad and I needed new rotors as well...total over $300! They also said I needed new brake pads in the front and they could re-surface my front rotors. Since "
"While travelling across the state, we experienced loud rattling noise under the vehicle. The shop took us in 1 hour before closing on a Friday afternoon. They did a small repair at no charge. We were able to get under way right away. Thanks guys!!"
prices but they do a good job
Don't get me wrong the staff is friendly. The issues are the work. This is the 3rd time I have had major work done on my truck & had to bring it back cause there are other issues caused by the work that was done. Things are not put back together properly.
"Thought I needed brakes..but they only needed cleaning. Had I gone to Brakes Plus or Brake Masters, they would have said I needed all new brake pads and shoes. This store is the best. Great service and extremely friendly too!"
"I first went to another shop to get my oil leak checked, and they told me it was the rack and pinion replacement for $1200. I went to Midas for a second opinion since they didn't charge for a quick look at the leak, and they found the source of the problem"
"Terrible service. They keep finding a reason not to rotate my tires, but still charge the full Midas touch rate. That has happened the last 3 times I have brought my vehicles in. Also my battery died a week after it was supposedly checked by Midas. No wate"
"JUST HAD MY MUFFLER AND REAR BRAKES REPLACED AT THE TEMPE LOCATION AND ABSOLUTLY,POSITIVELY I WOULD RECOMMEND THIS GROUP TO ANY ONE NEEDING A GREAT JOB DONE ON THEIR CAR OR TRUCK.ALL MY FAMILY WILL KNOW BE USING MIDAS SERVICES..."
"I would send my family and friends to this Midas. They were fair, honest, and polite. I will be back in the future."
I have always been pleased with the service that I have received at Midas. They have always been fair and pleasant to work with. If I have any future issues with my newer car I am sure I will be dealing with them.
"I was pleasantly surprised to find a shop open on Sunday. I needed a catalytic convertor replaced and had my own part. They cheerfully installed the part and I was on my way. The girl behind the counter was very friendly and knowledgeable.Thank you,Mike"
