Most vehicles. Visual brake check. Discount of $25 per axle based on regular non discounted retail price. Paid installation of brake pads or shoes required. Discount not valid on warranty service. No charge unless services beyond free brake check are approved. Disposal fees extra, where permitted. Shop fees additional, see store for details and applicability. Not valid with other offers. Coupon must be presented at time of service. No cash value. Void where prohibited. Valid at participating locations in Canada 6/20/2022 8/31/2022.
6739 West Saanich Road Brentwood Bay, BC V8M 1J5
Most vehicles. Visual check of AC components, belts hoses. AC check does not include diagnostics, leak detection dye test, repairs or refrigerant. Up to 1 lb. of automotive refrigerant may be added and recovered for testing purposes. Charge for additional parts/services if needed. Shop fees additional, see store for details and applicability. Not valid with other offers. Coupon must be presented at time of service. No cash value. Void where prohibited. Valid at participating locations in Canada 5/01/2022 - 8/31/2022.
6739 West Saanich Road Brentwood Bay, BC V8M 1J5
Most vehicles. See store for qualifying products. Installation extra. Discount based on regular non discounted retail price. Charge for additional parts/services if needed. Disposal fees extra, where permitted. Shop fees additional, see store for details and applicability. Not valid with other offers. Coupon must be presented at time of service. No cash value. Void where prohibited. Valid at participating locations in Canada 7/01/2022 - 8/31/2022.
6739 West Saanich Road Brentwood Bay, BC V8M 1J5
6739 West Saanich Road Brentwood Bay, BC V8M 1J5
Promo Code: Tires_GenWEB
Subject to credit approval. Available at participating stores.
6739 West Saanich Road Brentwood Bay, BC V8M 1J5
Promo Code: CANMCC_NonPromoWEB
Midas brentwood bay is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.
Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.
*See store for applicability and limited guarantee terms ↩
Anti-lock Brake System repair and replacement
Brake adjustment
Brake fluid testing and replacement
Brake pad replacement
Brake shoe replacement
Brake System Evaluation
Brake System Inspection
Brake System Visual Check
Caliper repair and replacement
Drum reconditioning and replacement
Rotor reconditioning and replacement
Wheel bearing repair and replacement
Wheel cylinder repair and replacement
CV axle repair and replacement
Driveshaft repair and replacement
Motor mount replacement
Transmission mount replacement
U-joint repair and replacement
Check Engine Light Diagnosis
Emissions Repair
Ignition Wire replacement
Spark plug replacement
Timing belt replacement
Catalytic converter repair and replacement
Exhaust pipe repair and replacement
Flex-pipe repair and replacement
High-Performance Exhaust installation and replacement
Manifold repair and replacement
Muffler repair and replacement
Oxygen sensor repair and replacement
Tail pipe repair and replacement
Fleet service
Air Conditioning System Check
Compressor repair and replacement
Condenser repair and replacement
Coolant hose repair and replacement
Engine Block heater installation and repair
Evaporator repair and replacement
Heater core repair and replacement
Radiator repair and replacement
Refrigerant evacuate & recharge
Thermostat repair and replacement
Water pump repair and replacement
Fuel filter replacement
Fuel injector repair and replacement
Fuel pump repair and replacement
Fuel tank repair and replacement
Accessory belt replacement
Cabin air filter replacement
Coolant drain and fill
Coolant system flush
Differential fluid drain and fill
Engine air filter replacement
Fuel filter replacement
Fuel System Cleaning
Headlight replacement
Lift support replacement
Lighting repair and replacement
Oil & Filter Change
Power steering fluid drain and fill
Power steering fluid system flush
Serpentine belt replacement
Transfer case fluid drain and fill
Transmission fluid drain and fill
Transmission fluid system flush
Wiper blade replacement
Rental cars
Alternator repair and replacement
Battery testing and replacement
Starter repair and replacement
Starting/Charging System Check
Safety inspections
Ball joint repair and replacement
Coil spring repair and replacement
Leaf spring repair and replacement
Rack & pinion repair and replacement
Shock & Strut mount repair and replacement
Shock repair and replacement
Steering component repair and replacement
Strut repair and replacement
Tie rod end repair and replacement
Custom wheels
Flat repair
Tire & wheel replacement
Tire Inspection
Tire mounting
Tire rotation
TPMS recalibration
TPMS repair and replacement
Wheel balancing
Winter tire mounting and storage
Towing
Trailer hitch installation
Trailer hitch wiring installation and repairs
4-wheel alignment
Alignment Check
Thrust-angle alignment
Programs
Better Business Bureau Accredited Business
ASE Certified
Motorists Assurance Program
Amenities
WiFi
After Hours Drop-off
Coffee
Magazines
Online Appointments Available
Online Estimates Available
Online Tire Shopping Available
Community Involvement
B.C. Children's Hospital
Canadian Cancer Society
Payment methods
The Midas Credit Card offers instant credit and easy terms to qualified applicants. Subject to credit approval. Minimum monthly payments required. See store for details. Get Details



Average Rating:
259 reviews
#3
Jul 28, 2022
I flaked on several appointments and was not the easiest customer to deal with and they never let it effect my appointment when I was finally able to get time to bring my car in for some much needed TLC
Chris F
Jul 28, 2022
I keep coming back. Overall service is great every time
Tim D
Jul 27, 2022
It was fine
Jennifer H.
Jul 27, 2022
They got me in same day when my car broke down. Did big repair quickly
Gus
Jul 22, 2022
Been with Midas for approximately 25 years. Dependable and resourceful.
Happy
Jul 15, 2022
Quick and friendly.
Rob P
Jul 13, 2022
Excellent customer service.
MarkN
Jul 11, 2022
They keep on top of the maintenance needed for the car and clearly communicate what is going to need attention in the near future.
Az
Jul 09, 2022
Oil change and tire pressure sensor replacement. Easy stuff, nothing reset in the computer. Did you even change the oil. After taking truck back had 2 young lads try and reset the tire sensor. No luck, talk was the computer is on the fritz. Had the lead mechanic tell me to change all the remaining sensors and that they don’t like to continually fix this issue. Brutally bad service and attitudes.
Ray S
Jul 07, 2022
The location is close by and my truck was just being dropped off for an oil change. I walked home and waited for the call. Was surprised to get a text detailing the outcome of their inspection. That was nice.
Nadine M
Jul 05, 2022
Everything was great!
Ian G
Jun 30, 2022
Really appreciate the way I was dealt with, and my level of trust with the location.
Andrew L
Jun 29, 2022
Efficient staff and very timely service, called as soon as car ready
Gregg
Jun 28, 2022
Always great friendly service. Well detailed report on vehicles
Eagleye
Jun 28, 2022
Mike looks after me
Maureen m
Jun 28, 2022
My car is serviced withmidas every six month. Always very satisfied.Yesterday I had a problem which I was worried about. Turns out it was a very minor fix Went to pick up my car ready with my Visa card and was shown a bill with 0.00 charge.Now that is service. A few weeks ago another business itookmy carto to get the snow tyres changedandwsstold I needed 2 new tyres. Thenitookmy carto Midas for its 6 monthly service and asked the guys to check the tyres. Tyres are fine and they even said so in writing. Previous company it was just spoken word.Thanks saanichton Midas!
Lisa
Jun 27, 2022
Courteous manager
John T
Jun 24, 2022
Got me in at short notice, problem solved and fixed the problem for low price.
wsb
Jun 21, 2022
before my oil change i told the service manager i have had problems in the past with oil dripping onto my carport floor after previous oil changes. i checked a few hours after i got home and there was fresh oil on my carport floor
Bill E
Jun 20, 2022
Prompt, efficient service on my vehicle. A bit pricey but understandable in the current climate.
AnnieS
Jun 20, 2022
As I had proof that I had called to go ahead to do the work, I was told they never got the go ahead so didn't do the work until the very end of the day when I came to pick up my car and wouldn't be ready until the next morning. I didn't feel I should pay for their mistake. The mechanic kindly stayed longer to finish so I could take my car home as I needed it to bring my daughter to an urgent appt the next morning
Joan B
Jun 17, 2022
Thorough, prompt and extremely pleasant and helpful technicians. Bring forward potential issues each time so we can be on top of things.
Serge
Jun 13, 2022
I have always received the best service with my local Midas service centre over the many years. I trust the team at the Brentwood Bay location and always know that they will do their best to service my vehicles.
Nicole V
Jun 11, 2022
Check that any dash lights are not on before saying service is complete.
Farid K
May 31, 2022
The customer service is always very friendly. They explained what they were going to do and the cost was conveyed clearly. No issues at all.
Anonymous
May 20, 2022
The staff is always very helpful and friendly. Have been using Midas for many years now and will definitely continue to use them in the future.
JPS
May 13, 2022
Well I asked what the price would be for front wiper blades and he said $20 something like that. After I paid for the bill and I drove off I noticed I was charged about $55 for the front wiper blades. I thought the $20 or whatever he initially said was for the pair so that was pretty shocking I told a friend of mine and he just couldn’t believe it
Linda O
May 12, 2022
I have been dealing with this Midas site for over 20 years. I am pleased with their service. It is relatively close to where I live.
Michael
May 11, 2022
I found the associates cared about my vehicle. They tried to fixed the issue to avoid ordering a new part. Turns out the new part had to be ordered after all, but I appreciated the attempt to try to fix it before having to order the part.
Brenda Joy Scott
May 07, 2022
I came in without an appointment. The battery light kept coming on, but I had a new battery. One of your workers came out to my car and checked the connections and cleaned them up on the spot with no charge. I wish I could remember the man's name. He told me to watch and see if the battery light came on again. It did. I made an appointment and dropped the car off. The car was fixed within 24 hours. Everyone was super. Thank you!
brilin
May 06, 2022
It was obvious the staff were not trying to inflate the cost of the service, and I felt I was treated very fairly.
Jane H.
May 05, 2022
I've always trusted this garage with my cars because above all they are honest and do not try to talk me into services or products I do not need. They are helpful, accessible, forthcoming and reliable, for which I as a single older woman am most grateful. No target on my back at Midas!!!
John G
May 05, 2022
Very close to home.Nearby restaurant for lunch while waiting.Work done on time.No “up sales” pressure
Sara M.
May 04, 2022
Super easy and good communication. Didn't try to up sell
Mary W.
May 02, 2022
I have been taking my vehicles to our local Midas for many years. I like to support local businesses and I trust Midas to be truthful and economical. I've never had a bad experience.
Evergreen State
May 02, 2022
Work done in a timely fashion, prices up front, clearly communicated, location was ok distance wise, had been recommended by co-worker and turned out to be a good rec!
Bob k
Apr 30, 2022
Service was provided as arranged and completed as forecast
Jeff K
Apr 28, 2022
Friendly service.Great clarity about the work that was to be done.
Penny M
Apr 28, 2022
Have been going here for many years! close to my home so that I can walk back and forth in less than 1 hour.
Gregg
Apr 21, 2022
Great customer service and communication
Gregg w
Apr 18, 2022
Took in for damaged sidewall on tire. Repaired replaced at no cost. Decided service was so good ordered a couple replacement tires not lIn current stock without question or shopping elsewhere. These people offer best service in greater Victoria we’ve experienced with ourselves and family consistently for years!
Ian stewart
Apr 16, 2022
Trust worthy people
Corinne C
Apr 16, 2022
I get everything done at my local Midas on Keating cross road in Saanichton BCEveryone there is always great to work with. I trust their advice and feel that they have never steered me wrong.thank youCorinne
Jean G.
Apr 12, 2022
Understand what I need done. Did not try to sell something else, unless necessary.Not pushy!
Ron J
Apr 08, 2022
Fast and efficient service. Friendly staff.
F150
Apr 08, 2022
1 hr 40 mins to cange oil & rotate tire seam a litle long
Ms. disappointed
Apr 04, 2022
You should be able to make an appointment and get your car in at that time.
Brighid
Apr 04, 2022
I get all my truck service at this Midas. I am happy with what they do and I am a regular customer. They keep me coming back with their stellar service and professionalism.
Jason S
Mar 26, 2022
I've been here a few times, happy with each one. They always do a great job, and I do not feel like they upsell at every chance. The pricing is great, as is the timeliness of my service.
Liza Glynn
Mar 24, 2022
I appreciate Mike and his ability to explain the details of the work that was done on my van. I like his approach it is very clear that he knows what he is talking about and explains it to knowledge of understanding my van. Thanks Mike as always
Darren H.
Mar 23, 2022
They did a good job of explaining the problem and letting me know how much it would cost.
Marc G
Mar 18, 2022
We required a brake & suspension inspection on my son's vehicle. Mike and his team were very thorough, and provided some piece of mind for us.
TS
Mar 16, 2022
Efficient service by nice professional people,
Dawn katila
Mar 15, 2022
Great service with no appointment
Al K
Mar 14, 2022
Friendly professional staff
Randal l
Mar 09, 2022
They fixed the issue and it was covered by warranty
Dane A.
Mar 07, 2022
"Thorough examination, report and servicing friendly and courteous personnel. Always a good experience."
Douglas M
Mar 03, 2022
Everyone at the West Saanich location has been nothing but fantastic to deal with.
Gus
Mar 03, 2022
We have had a history of great service
Maartje
Mar 02, 2022
My car has been serviced and repaired by Midas in Brentwood Bay, BC, for close to 10 years now. I have always been treated respectfully, with kindness, and clarity about what's happening and what's needed. Not a single complaint from me in 10 years. Well done, Brentwood Bay Midas!
Jared W.
Mar 01, 2022
The staff at the Keating X Road/West Saanich Road location are absolutely fabulous! I have been dealing with them for... OMG literally decades now. Consistantly friendly and fantastic service. I recommend them to others all the time. Very grateful for the
Robert A.
Mar 01, 2022
Thanks for the inspection i appreciate the professional service.
Victoria snow plow
Feb 28, 2022
I have 7 vehicles all good
adena c.
Feb 26, 2022
"My husband has always done my oil changes . However, he was injured, so this was my first ""professional"" oil change. Although the staff was friendly, no one explained anything to me, and I left feeling really upset. I specifically asked for synthetic oil, "
Jared
Feb 25, 2022
The staff are very friendly and fantastic and setting expectations around cost and time taken to do the work. Also, they are terrific at communicating unexpected shifts in timelines and costs and keeping in the loop about what is going on with my vehicle.
Karen Brentwood Bay
Feb 25, 2022
Super-friendly, efficient group of staff. Make me feel welcome. I don't feel embarassed not knowing anything about cars. I feel like I'm being treated respectfully.
Janice C
Feb 23, 2022
I have been a customer of Keating Midas for over 20 years. Although I have moved away, it is still accessible to me and I continue to take my vehicle there. They have always provided the best service, complete explanations, and have gone out of their way to assist me on several occasions.
Ron F.
Feb 19, 2022
"I messaged the shop asking for an estimate on a repair that I wanted to have done on my Toyota. They replied really quickly, and I was able to book service for later in the same day even that morning! All the staff are super professional they did the repai"
Kurt A.
Feb 18, 2022
I took my car there for an oil change. It took a long time. They checked the important points but did not change the air filter. The shop did not have one? I picked one up the next morning 1m minutes away! They could have done the same. Waiting around for
Ellen G
Feb 18, 2022
It was easy to make the appointment, check in and easy pick up. Everyone was friendly and professional.
John W.
Dec 16, 2021
"A minor chore, done efficiently, by polite, capable staff. Thanks."
Karlie L.
Dec 13, 2021
"Midas was quick and efficient, I went in to switch from summer to winter tires for my new car and they were about to fit me in Last minute and they were reasonable priced.. "
Frank B.
Dec 02, 2021
"Been going there for years, for our 2 vehicles. Without exception, I have been very happy with the service, including thru these Covid times. Will certainly continue to go there."
Bob K.
Nov 24, 2021
Excellent service as always. appreciate the friendly reception and professional service.
Mike M.
Nov 20, 2021
I needed some new tires and called around. Price was competitive and they could install within 5 days. The other two shops I called were booking 2* weeks out. Thanks.
Robert S.
Oct 12, 2021
"Fast and efficient. Dropped the truck off and a few hours later, ready to pick up. No surprises."
Stan J.
Sep 28, 2021
"I recently brought my car in for an issue with my transmission / throttle however, not only did they fix this issue, they also fixed a long standing issue with my axle that I was learning to live with. My car is running beautifully now and it feels like I "
Ashli S.
Aug 29, 2021
The counter staff was friendly and helpful.
Dane A.
Jul 19, 2021
"Identified the issue, communicated the options clearly then fixed the issue quickly. Great service as usual!"
Bill W.
Jun 19, 2021
"After my frustrating attempt, I needed help replacing the rusty tail pipes on my survivor '72 Beetle, and Doug and his colleagues at Midas on Keating Cross Road, Saanichton BC, came to my rescue. They got the pipes installed quickly and efficiently, even t"
Peter D.
Jun 16, 2021
"Although they lost my service appointment that I did online, they set me up at the time I originally booked and got the job done. The only surprize to me was the parts used, wiper blades, I thought the cost was too high..."
Tim F.
Apr 23, 2021
The team has Done extensive work on my 2000 Sunfire. They were professional courteous and on time with the work. I?m very confident that I will return every time I have a need to this location. Thanks Midas team great job
Jean G.
Mar 12, 2021
Great Service when you book on line. I was able to drop off and pick up at a suitable time. Not too crazy about your counter service man. Very arrogant. Wish I was dealing with friendly Phyliss or Mike !
Harry S.
Jan 08, 2021
"Forgot to tighten front caliper bolts on my son's Truck, causing additional damage. No refund of labour or parts offered as well as additional costs for damage to the vehicle not completely reimbursed. This is not the first time that the Brentwood Bay sho"
Ray S.
Dec 16, 2020
good work as always well done.
Oliver R.
Dec 11, 2020
Brought my car in for 2 tires to be ******. Got home and the left rear was flat. There is a 2 inch peice of rubber in between the wheel and the tire and as soon as you start to fill it the air is escaping. Now the car has to be towed back to midas to be fi
Dane A.
Nov 02, 2020
Great service again. Love you folks!
Brenda S.
Oct 17, 2020
I thought you people did great! Thank you for fixing my exhaust system. I also appreciated talking to one of the mechanics.A few months before that you fixed my tire at no charge. Thank you. I had run over something with my new tires from you.Brenda
Nigel S.
Oct 12, 2020
Mike and his staff are very helpful. They don?t try and sell you services or parts you don?t need. They advise very well.
Bill B.
Oct 09, 2020
I'm sure they must be good judging from the # of cars in the shop area. My complaint is service. I phoned for an oil change appt and was told they don't make appts for oil changes. I went to the shop and was told it would take about an hour to get in. Aft
Paula H.
Oct 09, 2020
Phyllis at front desk was very nice to deal with. Took car in to repair nail in front tile. A through check showed that all 4 tires needed replacing which was done quickly and efficiently . other advice on brakes was well received. Now I'm in compliance to
Peter E.
Oct 06, 2020
"Been going to Midas for ???? years even though it is a drive from where I live. Great friendly and helpful people, My truck runs like a top and I feel safe in it with the service I receive. Its my go to place now.P Eligh"
Lucia B.
Oct 01, 2020
"Thank you for service done to my Van it is running great, service was great as always."
Nancy T.
Sep 17, 2020
A quick note to say I had another successful servicing at Midas. Very friendly and helpful staff.Thank youNancy
Jim P.
Sep 06, 2020
The staff at Midas Brentwood Bay were excellent from booking to completion.Many thanks AllJim and Ann Patterson
Connie K.
Jul 14, 2020
"Thank you to Doug Jones and the others who came to my house and picked up the car for service, and returned it later that day. I recently had knee replacement surgery and as yet cannot drive. How grateful I am to have the car ready to go when I am! "
Janice C.
Jun 22, 2020
"Hamish has been a patient of Keating Midas for 21 years and he is very happy with his care. His carers are always pleasant and professional. They have gone the extra mile on occasion to accommodate me. Thanks guys and girls, you are great!"
Peter L.
Jun 22, 2020
Always excellent service
Mary D.
Jun 02, 2020
Five star service. Thank you.
Arlene C.
May 31, 2020
I have always gotten good service and help with Midas. Thank you.
George H.
May 09, 2020
"Thanks to Mike and his team! I have been dealing with Midas for something like 30 years and in all that time they have done a wonderful job in maintaining all my cars, trucks and vans. When I thought I needed something done, they would often tell me it was"
Louis V.
May 08, 2020
The customer service is always excellent and the mechanical service is always excellent trustworthy
David G.
Apr 19, 2020
Yery good service
Bertha a.
Apr 14, 2020
Had an terrible experience with Midas. I took my car in to get it to stop shaking in the front. They said they fixed it and would not talk to me about resolving the problem. I never took my vehicle back and do not recommend this place. They take your money
John S.
Mar 31, 2020
" You did just fine, everything I could expect! And your charges were fair and reasonable. "
Nancy T.
Mar 29, 2020
Midas was very obliging giving me a ride to work just a little ways away when my ride forgot to pick me up. They also came back to pick me up as well so I was very appreciative of that convenience.Thank you for such great service and for giving me peace o
Lois S.
Mar 19, 2020
"Midas on West Saanich Rd at Keating continues to live up to its standard of friendly staff and, competent and efficient service. "
Denise M.
Feb 14, 2020
Excellent service
Alex A.
Feb 13, 2020
I am very satisfy with the service I have received every time I ask for.The team is professional efficient and pleasant to work with. The job was done quickly to my full satisfaction.I will not hesitate to bring my vehicle again when any future problem ari
Alex A.
Feb 11, 2020
Nice professional team provide a good and clear diagnosis to the problem acting fast to resolve the problem with fare cost.I like the service and will be using Midas service again
Rose S.
Feb 05, 2020
"Based on a recommendation from a friend, I made an appointment with Midas to service my truck. This was my first experience with them. Pleasant friendly staff. The work was done within hours. The price was reasonable. There were no surprises. I'll be back."
anonymous
Jan 28, 2020
Very helpful and polite service. They were prompt and called me back when ready.
Alex L.
Dec 19, 2019
needed a new tire but you did not have the brand i needed. phoned around till you found a suitable replacement. two tires were ordered and installed in a very timely manner as i had to wait.
Jean G.
Nov 21, 2019
I was pleased with the quick and professional staff and service.
Britany V.
Nov 18, 2019
Midas always does the best work!
Shirley S.
Nov 01, 2019
"I called to make an appointment for my winter service, and was surprised that they offered an appointment on the same day. The service was done quickly, and three items of concern came up -- one we could do today, one flagged for the future, and also they"
James P.
Oct 15, 2019
"Called on Thursday, was in Friday with great prices on winter tires brakes oil change and a touch up on my air conditioning without waits or throwing off my schedule. So convenient Thank you"
Shelley L.
Oct 12, 2019
I had my vehicle in three times for the same issue - check engine light on/ low coolant/ fuel smell in vehicle. First visit replaced spark plugs. Same issue- took it back. Second visit - replaced ignition coil and again replaced one of the previously repla
Dane A.
Oct 08, 2019
Excellent as usual. ??
Jean G.
Oct 08, 2019
Always efficient. Great customer skills.
anonymous
Sep 27, 2019
Thank you for fitting me in at the end of the day and the lwaaaom on wheels alignments
Brandi R.
Sep 21, 2019
Wouldn?t trust my vehicles to anyone else!
Heather F.
Sep 21, 2019
I honestly can't say enough on the service. Phoned at one o'clock on a Saturday with concerns of one of my tires rubbing...and they were busy but said I could come out and they would have a look. I couldn't get out there till near 2 o'clock (traffic) and
Dustin J.
Sep 17, 2019
"Customer service could be better. Mike was quite abrupt in my conversation with him. Seemed like he didn't really want to be there on a Saturday morning. Not sure what he was like with the other staff though. I asked him about a slow leak in one tire , I a"
Lois S.
Sep 13, 2019
I appreciate the feeling of personalized service. You know how to make your customers feel special. I spent more than I expected to for needed repairs but your explanations of the whys and whats reassured me of the need for these timely repairs. So far
David M.
Aug 18, 2019
"Fast, courteous service. I?ll be back!"
Melanie S.
Aug 10, 2019
I don?t know much about cars and always feel like the Midas crew here has my back .. they really look after me .. they know I have a tight budget and let me know what?s a priority and what can wait a bit . Thanks everyone appreciate you taking care of me a
Alex A.
Aug 07, 2019
I experienced a quick response and if I can relay on the data of my braked condition provided by Midas the result looks good. I cannot judge the labor specifically as I did not have an option to watch the the process so far my car feels in good condition.I
Lou C.
Aug 01, 2019
I booked an appointment online & was contacted right away with a time. When I returned - my car was ready & the staff was very courteous!
Randy B.
Jul 30, 2019
Scheduled my appointment within 2 days. Great communication about the status of repairs.
Dane A.
Jul 24, 2019
"Thanks for the thorough, speedy and courteous service. "
Geo D.
Jul 22, 2019
Our Miata had the rear main seal replaced (not a quick job) the part ended up being faulty but Brentwood Midas diagnosed and repaired immediately with no hassle or questions and no charge. This is why we keep going back. Friendly and Trustworthy.
Tim W.
Jul 16, 2019
Quick and accommodating service with a friendly atmosphere and a customer centric focus
Arlene A.
Jul 09, 2019
"Our 1999 CRV developed a rattle upon start up. I took it into Midas for a diagnosis and estimate on Thursday. It needed a new catalytic converter and within two days Phyllis had ordered the part from Vancouver, it arrived and replaced the old one which w"
Adam G.
Jun 14, 2019
Excellent service - pleasant people. Thanks.
Linda B.
Jun 08, 2019
The girls did the best job!!Thank youlinda
Irene H.
Jun 06, 2019
Great job Quick service Will definitely bring my car back to Midas
Irene H.
Jun 06, 2019
Quick serviceFront desk people very polite All around very friendly My car purring like a kitten I will most definitely go backThank you
Leslie J.
Jun 05, 2019
"The folks at Midas went thru everything with me, and there were no suprises. "
Taylor S.
Jun 01, 2019
Fast and helpful. Will go back
Dane A.
May 19, 2019
All good as usual!
Lois S.
May 14, 2019
I felt special during my time with Midas. Excellent customer service checking in and enjoyed the interaction as i was driven home and picked up after the car was serviced. Kudos to the staff. And my car seems to be working fine again!!!!!!
Louis V.
May 06, 2019
"Highly recommend this Midas location, fast and courteous service and good prices too. Definitely will return!"
Jamie S.
May 04, 2019
"I booked online to get my car in because the brakes were screaming and got a call back within 15 mins to say yes bring it in. My car did end up taking longer than anticipated and I had to leave it until the next day which was fine, they offered me a vehi"
Eric F.
May 02, 2019
Thanks for always providing great service and advice.
Bob S.
May 02, 2019
As always Midas was very thorough. Although this time it was not the best news for my vehicle. They gave me the diagnosis but Based on the age and milage I decided there was no benefit to putting more money into it. I will be bringing whatever future car
Brian R.
May 01, 2019
I can*t imagine a better level of service anywhere. And everybody is so friendly and obliging. Keep up the good work.
Al K.
Apr 21, 2019
My service experience was great - efficient & on time. Car was left clean
AM M.
Apr 19, 2019
"The staff at Brentwood are always friendly, reliable and do a thorough job. I?ve been a customer there over 10 years and won?t go anywhere else. "
Gloria W.
Apr 14, 2019
"As usual, Al and his team were great- very accommodating, excellent, so pleasant, on time, "
Nancy T.
Mar 19, 2019
yes I would recommend this Midas location. I had effecient and courteous service. They were friendly and helpful.Thanks
Michael M.
Mar 19, 2019
"As always, the service at the Brentwwod Bay Midas was outstanding. Phyllis, Mike & Garry are always friendly and knowledgable. I wouldn't take any of my vehicles any where else. I don't think these fine people get the credit due to them as often as they"
Peter E.
Mar 18, 2019
"I have been a very satisfied customer of your Midas facility for a number of years. Your tracking and maintaining knowledge of details about my car, your follow up on required actions and the pleasure in driving a well maintained and trustworthy vehicle is"
Gail H.
Mar 07, 2019
Friendly and efficient service. Thank you.
Valued Customer I.
Feb 21, 2019
"As always, the service was excellent and very efficient. Car needed a pretty major tune up, and it is running perfectly now. Very reasonable rates. Thank you again Midas!"
Keith Y.
Feb 13, 2019
Thanksyou
Natalie K.
Feb 05, 2019
Always fabulous and trustworthy service!
Andrea T.
Jan 23, 2019
We always appreciate the friendly service. I love the community feel at Brentwood Midas. Thanks for always doing a great job with my car.
Christina K.
Jan 20, 2019
Nice friendly people
John S.
Jan 19, 2019
"I was very pleased with the way Midas handled a technically difficult situation and, in so doing, were able to save me what would otherwise have cost me a great deal. I have also found them to be invariably courteous and efficient."
Michael W.
Jan 16, 2019
Suggest complimentary car wash with service as is offered by dealerships
Geoff T.
Jan 13, 2019
"Have always found the staff courteousand helpful, explain the problem thoroughly and options as applicable"
Frank E.
Dec 21, 2018
Pleasant courteous service.
Lucas R.
Dec 17, 2018
The staff there was very friendly and managed to get me in right away. Service was great and done quickly
Pamela w.
Dec 15, 2018
I booked an appointment to have my sparkplugs changed. Dropped it off under the pretense it would be done while I wait. Great! I'll get breakie at the restaurant across the road. They said they will call me before they go ahead to make sure they have
Debbie S.
Dec 04, 2018
"The service was quick and efficient, I had a good experience with Midas in Brentwood Bay."
Terry B.
Nov 26, 2018
I recently submitted a very unfavorable review and would like to submit another much more favorable review. Mike Mason called me early this morning to address my concerns of a possible overcharge. I now understand why my oil change was more than my friend'
Terry B.
Nov 25, 2018
"Santa will be notified about the poor service at the Brentwood Midas Shop, and he, too, will be disappointed."
Terry B.
Nov 25, 2018
"I went in for a basic oil change for my 2012 Mazda 3 and was charged $108 compared to a friend being charged $67 for her oil change on her 2015 Kia Sol the same week. I am very disappointed with how I was treated, especially since I have been coming here f"
James C.
Nov 24, 2018
I continue to use Midas Brentwood Bay as I have found their service to be Top Knotch. Thanks to all the crew there.
Peter E.
Nov 16, 2018
MY WIFE AND I HAVE BEEN BRINGING OUR CARS TO MIDAS FOR YEARS. THE PERSONAL ATTENTION AND ATTENTION TO DETAIL IN ALL ASPECTS OF THE SERVICE IS SECOND TO NONE!!!!
Shirley S.
Nov 06, 2018
"I received the usual great service at Brentwood Bay Midas. Easy scheduling, prompt service, good advice friendly staff. Thanks!"
Dan M.
Nov 02, 2018
"Service was prompt, friendly and very detailed relating to the state of the car"
barbara h.
Oct 29, 2018
Thank you!!! guys :-) for great service and working with me to get my broken-down car fixed within a day!!!!!!!!! Nice people. Friendly service and honest :-)
Sherry C.
Oct 14, 2018
Excellent friendly work at all times
Dane A.
Sep 27, 2018
"Friendly, courteous, prompt service love being able to book appt online! Prompt re-torquing of lugnuts and resetting TPMS sensors. I?m making you my ?go to? mechanics! Thanks a bunch!"
Steve N.
Sep 23, 2018
"Thanks for looking at my daughter?s car on short notice. We dropped it off in the evening and you were able to look at it the next morning. It had never been there before, and we didn?t have an appointment. I also appreciated hearing the diagnosis and t"
David G.
Sep 18, 2018
great service fasat work in & out in goodtime
Bryan S.
Sep 11, 2018
I was able to get an appointment quickly and get the problem fixed. The cost was excellent and it was clear that they fixed the problem efficiently without charging me for work or parts that were not required. I have great confidence that this location wil
Melissa Z.
Sep 02, 2018
"The staff are knowledgeable and friendly. Overall, the service was great."
Derek C.
Aug 27, 2018
"Excellent work, many thanks."
Dianne G.
Aug 24, 2018
"I have been trusting Mike, Gary, Phyllis and the guys at this location for years with several of my vehicles. They are straight with me, their estimates are always in line with the invoice and I have never had to take my vehicle back to them to fix a prob"
Esther M.
Aug 15, 2018
"I am thankful you are looking after my car. Your integrity and service are trustworthy.No surprises and always such a pleasure interacting with the human faces behind the franchise.And Garry the titles of the CD's are Cold Comfort Farm, Enchanted April, a"
Richard P.
Aug 15, 2018
I have been taking vehicles to Midas for a number of years. The customer service I receive from Mike and Phyllis is matched by the actual service I pay for. Rates are fair and performance is great. On time with no return visits. Thanks Midas!RichardAQUA Ir
Thomas A.
Aug 14, 2018
This shop is an excellent model for any business. Customer service is your # 1 product !
Sasha L.
Aug 07, 2018
.
Michael M.
Aug 01, 2018
These people really know there stuff. I've always been impressed from the moment I walk through the door to a friendly greeting to the moment I pick up my car. Thankyou Midas at Brentwood Bay BC for making every experience a warm one.?
Sandra R.
Jul 24, 2018
"I had an appointment for an oil change. I was heading out on a road trip a few days later. They did the oil change, but also checked over the entire car so I had peace of mind on my trip. "
Al K.
Jul 19, 2018
Great experience. Front desk service was excellent with service provided when promised. Shop serviceman took care to protect car seats & delivered the car to the door in professional manner. ??
anonymous
Jul 12, 2018
Best service I have ever found.
Ksandra D.
Jun 22, 2018
I have repeatedly addled that the email on this account be changed! You have [email protected] I have asked at my store to change this. There is nowhere to change it online. PLEASE change my email to [email protected]
Janice C.
Jun 22, 2018
"been coming here for 18 years even after moving a distance away, great work as always"
John S.
Jun 22, 2018
I am very pleased with the service provided yesterday by Midas as they took care of my four year old Tucson.
Colette K.
Jun 19, 2018
"Great service, friendly staff. "
Brenda B.
Jun 12, 2018
Many thanks for your great attention to detail!
John T.
Jun 01, 2018
Great service again from Brentwood Midas. And finished it within the time that I had requested. Would definitely recommend to others.
Dana G.
May 29, 2018
We have always had great service with excellent personal attention. We will always be a customer with this location. Thank you to the staff for always going above and beyond!
Debbie C.
May 21, 2018
Excellent friendly and efficient service i would highley recommend them and continue to be their customer. I trust this team!
Randy K.
May 19, 2018
Good job......handled well.....thanks
Derek C.
May 07, 2018
Simply amazing work. Thank you.
James C.
May 04, 2018
Great Service.
Randy N.
May 04, 2018
"The Express Oil Change is a misnomer, they essentially don?t offer this service. I called and booked an appointment for 10 am and my truck was about 1/2 an hour late going in and wasn?t finished until 1115. They only had one hoist running and made no menti"
Colette K.
Apr 24, 2018
Always the best service and customer care
Brian R.
Apr 15, 2018
Top-notch operation in every respect!
Keith Y.
Apr 11, 2018
great customer service
Janice C.
Apr 11, 2018
"Always friendly, always thorough, always great repairs with explanation. I've been with this particular Midas for 18 years even after a less convenient move, why? Because they are always great!"
Brian D.
Apr 09, 2018
"I have always left Brentwood Midas without any reservations of being shafted. They always explain the repairs needed and charge the estimated price, so there are no surprises. I trust this shop and will continue to use it."
DA A.
Mar 30, 2018
Top Quality Service! Thanks.
Derek C.
Mar 26, 2018
Brilliant job as usual!
Josef P.
Mar 22, 2018
Excellent service - excellent staff - except my name is spelled Joseph. Thanks. I'll be back.
Donna S.
Mar 13, 2018
"Thanks for the oil change, always appreciate the discount coupon. Nice to be able to just drop in and have it done, know how thorough Miadas is."
Sandy B.
Mar 09, 2018
Excellent as always. Wouldn't take my vehicle anywhere else!
anonymous
Mar 08, 2018
The folks at Midas are the best. Service is always prompt and professional. Will continue to use their service and recommend them highly.
Andrea T.
Mar 02, 2018
"The Midas crew are wonderful! The service is great, I feel that I can trust everyone that I deal with and I'm always greeted with a smile. Many thanks for all your work!"
Scott C.
Feb 28, 2018
"I brought my vehicle in for a parking brake issue - following assessment they weren't able to find any glaring issues and returned the car to me at a small cost.Few days later, parking brake was having issues again - I brought the car back in and still the"
Janice C.
Feb 27, 2018
"Is there higher than five stars? Two very expensive repairs in two weeks, but Midas called with any/all updates, sent photos of problem areas (like I would know what I was looking at!). Discussed everything. I've been with this location for over 17 years. "
Amber R.
Feb 09, 2018
"Always great service, Friendly helpful staff"
Jan J.
Jan 21, 2018
"very pleased with service, advice given for future work required .fast courteous and reasonably priced "
Chris C.
Jan 20, 2018
After the service I have noticed that the engine intermittently revs high when stationary and requires press of accelerator pedal to reduce. I will monitor for the next few days to see if it resolves itself. May be the cable is sticking?
Jessica H.
Jan 09, 2018
Always a good experience at this MIdas! Everyone who works here is friendly and professional. I would recommend coming here for any automotive needs!
Mike S.
Dec 17, 2017
"Had a tire with a slow but an obvious pressure drop. Saturday morning, one tire company was closed, the other would try and get to it by noon, 3 hours later. Drove into Central Saanich Midas, no problem, immediate service, friendly staff, warm waiting room"
Nigel S.
Dec 10, 2017
"Excellent service, very thorough and quick."
Sherry C.
Nov 30, 2017
Always have a very good interaction when I need service. Staff are really knowledgeable and very pleasant at all times.
Tara M.
Nov 21, 2017
Fast friendly and thorough
Herbie L.
Nov 04, 2017
"I always take my car there, oil change and other services, they are very honest, they won't exaggerate things and rip me off. That will make me keep going back for sure :)Their technicians do great jobs !! Thanks !"
Bob P.
Nov 03, 2017
"Would rate the work higher, but was booked for Monday, but didn't get seen till Tuesday."
Cindy P.
Nov 01, 2017
"Went to Midas because I was annoyed at the dealership where I bought my car for presuming to perform and charge for services that were neither necessary nor requested. Was absolutely blown away. First, I was actually asked about my preferences at every lev"
jim d.
Oct 26, 2017
Yesterday afternoon called Midas to arrange for an oil change in my daughter's car. Dropped the car off yesterday afternoon as agreed so it could be done first thing this a.m. Was advised it would be ready just after 9:00 a.m. Arrived at 9:10 and the car h
Craig C.
Oct 20, 2017
As always the service was second to none !
Peter D.
Sep 28, 2017
"Mike ( Mgr) helped me today with my windshield wipers. Even though I didn't buy them at Midas, he helped me install new ones. Next time I will buy them when I get my car serviced at Midas.Thanks again Mike! GREAT service !!"
Shirley S.
Sep 26, 2017
I always get service above-and-beyond at Midas Keating.
David D.
Sep 05, 2017
As usual I received excellent service from the team in Brentwood . I had an oil change performed and asked them to check the performance of my radiator and fluid thinking I might need a complete flush . They told me no flush needed . Other places would hav
Dan V.
Aug 25, 2017
No need to have an appointment for my service.
Zachary V.
Aug 22, 2017
"We were told by the assisitant manager, the day before we brought our vehicle in, that if we showed up at quarter to 8 we would be guaranteed a spot for the express service. When we show up the following morning at 7:45 we are told it doesn't open until 8:"
Horst v.
Aug 01, 2017
"I am so surprised that the Midas team is able to tackle everything and every car that comes in- starting with our 1990 Volkswagen Vanagon to our Dodge Nitro. The service is fast , efficient and extremely friendly."
Hector S.
Jul 24, 2017
"The lady at the front desk never asked me what kind of oil I wanted. Arbitrarily, she took the decision to use synthetic (the expensive one) and never asked me about price (???). I am very disappointed of this situation because the bill was totally out of "
Shirley W.
Jul 21, 2017
I have used this location for over ten years and can always count on their helpful and courteous service.
Nigel S.
Jul 14, 2017
Been twice recently. Staff and service very patient and helpful. Would recommend this location.
Noah R.
Jun 28, 2017
"The service I requested (the $39 offer) included a tire rotation, but I'm not sure if that was actually done. They didn't tell me about it when I picked up the car."
Vijay P.
Jun 24, 2017
"Came into the shop with a rattling muffler on my Infiniti. Natalie, the service advisor, was empathetic to my situation. Quickly diagnosed as issue with flange by mechanic who took the time to come and have a look...appointment made and I appreciated being"
Jane H.
Jun 21, 2017
"I have dealt with this garage since it first moved to this location in the 1990's (I think) and can't say enough good about it - the management, the work, the service . . . all are outstanding and I recommend it to all my friends. It helped me for years "
Ksandra D.
Jun 07, 2017
"I had an inspection done and was hung up by a driver side mirror, other than that I would let people know of this location's service. They were professional and personable. And got it all done in 1.5 days. I got my glass done off-site. "
Bob G.
Jun 07, 2017
"We are with Midas Brentwood for years, and we trust them. Services are great. they even do some extra works that they didn't charge to my bills. We already live far still ,we keep coming back to Midas."
Bll M.
May 07, 2017
"Over decades of driving, and a dozen or more vehicles owned, we have NEVER had a higher standardof service provided than given at this Midas location. Amazing! "
Sandy B.
May 04, 2017
"Although we have historically taken our vehicle to the dealership for regular maintenance, we recently found that our local Midas shop provided highly professional and quality service. Thus, we will use them for all our future automotive needs. On that n"
jansen b.
Feb 26, 2017
"I've had my car serviced for 10 years in brentwood and their service has been top notch. Gary, Mike, Cam, Phyllis and Al have always been wonderful to deal with and have been very accommodating and friendly. "
Barbara M.
Dec 15, 2016
Previously the engine light had come on. Nothing was found on the diagnostic equipment. They tweaked things and the light went off. Weeks later the light came on again. They immediately rechecked the gas cap etc. and we made another appointment for diagno
ken h.
Dec 08, 2016
vehicle was running roughly and was inspected. I was told the cost and what needed to be done and that parts would have to ordered from dealer and would take up to two weeks. Worked out great as went on vacation for two weeks. Parts were in when I got home
Shannon B.
Oct 01, 2016
"I had come in for my engine light being on, they did the repairs they thought it was. The light was still on. They took responsibility for it and never gave up on what the problem was until they fixed my vehicle. I think Cam and his entire crew are very"
brenda b.
May 20, 2016
"As always, the staff are knowlegdeable and helpful. They take the time with each customer and the repair work is excellent. I have great confidence in Midas!"
reid w.
May 20, 2016
"I found the service prompt, efficent and well done. Have always found the Brentwood Bay Midas location willing to help and go the extra mile. Glad they are in our community."
sandra b.
Feb 04, 2016
"Our company has used the Brentwood Bay Midas to service all our work and personal vehicles for many years. We have always received the most amazing service and exceptional mechanic work from them. They are honest, reliable and masters of servicing vehicl"
Corinne M.
Nov 25, 2015
"As always, most impressed with service at Brentwood Bay Midas. Very happy bringing my car here knowing it will be well looked after for years.Thank you Cam and your staff!"
Ellyn D.
Oct 30, 2015
"I highly recommend this Midas shop for its customer service, excellent and thorough work, efficiency, and instilling confidence in their customers. I called to make an appointment after The Brentwood Bay Resort referred me for my oil and filter change. T"
Rod K.
Jul 03, 2015
"Brentwood Bay Midas does whatever it takes to make things right. I've been using them for many years, through several cars and have always been happy with the service and repairs. Everything is explained fully and if they find a problem, they call immediat"
Barbara M.
Apr 15, 2015
"As usual, prompt, friendly, courteous service in the clean waiting and service area. Very thorough inspection and advise relating to all of the important safety areas as part of service for regular maintenance. Very much appreciated."
Peter D.
Aug 23, 2014
"I wrote a review following my dealings with you on the invoices above. It was factual and certainly not inappropriate, I note it wasn't posted. I guess only rave reviews are posted, and I note there is just one, I wonder why ??? As a business I thought tha"
Peter D.
Aug 15, 2014
"Two visits and $569.06 (after I managed to get a $48.00 reduction from the Assistant Manager) to repair the emergency brake on my 1998 Acura. That was to replace a cable and one caliper. Something is wrong with this, but decide for yourself, to me this ju"
Paula F.
Apr 11, 2013
I have an older Mercedes-Benz E190 (1993) and cannot believe the difference in the car since I started having it serviced at Midas Brentwood Bay. I no longer worry about whether something is going to go wrong and its performance is now top notch. I trust C
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