Highly satisfied would include free espresso and massage!
All went well.Appointment made it easy.
The staff are highly professional and cortious. Also all very friendly and helpful. Been going there for years, and very satisfied with all of my visit over the year.
trouble getting parts. Couldn't get car til after weekend. More expensive than I thought.
I thought I needed a new battery as I was advised to do so from the towing company that gave me a boost on Sunday. So, I made an appointment online and as promised Gary called me within the 30-minute guarantee of a return call on Monday morning.The tech did a diagnostic and concluded that my battery was still very good as was the starter and the alternator.I was more than happy to pay for the diagnostic and not a new battery. I only use the Midas in Brentwood Bay for all of my vehicle concerns, and they are always great in every way. Thank you, Corinne
Making an appointment online was easy with a quick response. Staff were very helpful and friendly on the phone and in person.
loved the link to show pictures and description of all the issues. appreciate the clarity with which all issues were explained.
Found a leak in axle, which is under warranty still
Staff overcame unexpected obstacles
Initial oil change was marred by heat shield not being correctly reattached which lead the potential for serious damage to myself, spouse and vehicle. Thankfully, shield was correctly attached while enroute to the US. Franchise was contacted and a resolution was made to my satisfaction.
after specking with rep a,ll, was great
Much more reasonable than competitors quick and professional very informativeOnly thing I don't like is first come first serve
I am very happy that Midas was able to sort out my issues with my car without any problems. They even towed my car to a specialist to program the transmission.
Always friendly. Efficient service.My biggest complaint was that the “on-line “ system wasn’t working, so I did not receive the 30 minute feedback. FIX YOUR SYSTM MIDAS. Our local Midas was receiving flak from “on-line” customers.!!
Staff are always helpful, friendly and knowledgeable.
I only take my vehicle to MidasThe staff are always friendly and remember me.I was very pleased to see Gary. He is such a nice man.The guys who work on the vehicle are always so pleasant.I trust their advice and feel that they have my best interest at heart.Keep up the good work Thank you so much.
Do the service requested when I booked the appointment and not more. Don't put synthetic oil in an old car without first seeking approval from the owner.
Just under one year ago the same service, oil change & “complimentary” multi-point checkup cost $68…this time it cost $97. This is a huge increase (45%) in just under one year. The service advisors told me it was due to the huge increase in cost of oil products. In actual fact it was a combination of increases in both materials and labour costs. They never mentioned an increase in labour cost for the oil change.
Been with Midas for about 25 years and I have a good relationship with the personnel.
I asked for a "to replace my steering Box and end up with a $5000" to replace my entire front end I was not able to break the "down to just replace the front end
Communication was excellent
Had my brakes, calipers and roters replaced and had to bring the vehicle back multiple times for them to fix the vibrating brake clip. Unable to hear the problem until I showed them within 30 seconds of driving.
Final bill was within 14 cents of what I was quoted!
The work was done in a timely manner. It was well done and well communicated what was needed.
30 years of consistent quality
Communication was great. Problem was very minor and resulted in no charge. I really appreciated the transparency. I feel like I can trust this location with my vehicle.
Look at the vehicle in the timeframe allotted. communicate the readiness of the vehicle. Give a proper detailed estimate. What’s the point of a repair estimate with no price or details? Very amateurish.
friendly knowledgeable staff.
I flaked on several appointments and was not the easiest customer to deal with and they never let it effect my appointment when I was finally able to get time to bring my car in for some much needed TLC
I keep coming back. Overall service is great every time
They got me in same day when my car broke down. Did big repair quickly
Been with Midas for approximately 25 years. Dependable and resourceful.
Excellent customer service.
They keep on top of the maintenance needed for the car and clearly communicate what is going to need attention in the near future.
Oil change and tire pressure sensor replacement. Easy stuff, nothing reset in the computer. Did you even change the oil. After taking truck back had 2 young lads try and reset the tire sensor. No luck, talk was the computer is on the fritz. Had the lead mechanic tell me to change all the remaining sensors and that they don’t like to continually fix this issue. Brutally bad service and attitudes.
The location is close by and my truck was just being dropped off for an oil change. I walked home and waited for the call. Was surprised to get a text detailing the outcome of their inspection. That was nice.
Really appreciate the way I was dealt with, and my level of trust with the location.
Efficient staff and very timely service, called as soon as car ready
Always great friendly service. Well detailed report on vehicles
My car is serviced withmidas every six month. Always very satisfied.Yesterday I had a problem which I was worried about. Turns out it was a very minor fix Went to pick up my car ready with my Visa card and was shown a bill with 0.00 charge.Now that is service. A few weeks ago another business itookmy carto to get the snow tyres changedandwsstold I needed 2 new tyres. Thenitookmy carto Midas for its 6 monthly service and asked the guys to check the tyres. Tyres are fine and they even said so in writing. Previous company it was just spoken word.Thanks saanichton Midas!
Got me in at short notice, problem solved and fixed the problem for low price.
before my oil change i told the service manager i have had problems in the past with oil dripping onto my carport floor after previous oil changes. i checked a few hours after i got home and there was fresh oil on my carport floor
Prompt, efficient service on my vehicle. A bit pricey but understandable in the current climate.
As I had proof that I had called to go ahead to do the work, I was told they never got the go ahead so didn't do the work until the very end of the day when I came to pick up my car and wouldn't be ready until the next morning. I didn't feel I should pay for their mistake. The mechanic kindly stayed longer to finish so I could take my car home as I needed it to bring my daughter to an urgent appt the next morning
Thorough, prompt and extremely pleasant and helpful technicians. Bring forward potential issues each time so we can be on top of things.
I have always received the best service with my local Midas service centre over the many years. I trust the team at the Brentwood Bay location and always know that they will do their best to service my vehicles.
Check that any dash lights are not on before saying service is complete.
The customer service is always very friendly. They explained what they were going to do and the cost was conveyed clearly. No issues at all.
The staff is always very helpful and friendly. Have been using Midas for many years now and will definitely continue to use them in the future.
Well I asked what the price would be for front wiper blades and he said $20 something like that. After I paid for the bill and I drove off I noticed I was charged about $55 for the front wiper blades. I thought the $20 or whatever he initially said was for the pair so that was pretty shocking I told a friend of mine and he just couldn’t believe it
I have been dealing with this Midas site for over 20 years. I am pleased with their service. It is relatively close to where I live.
I found the associates cared about my vehicle. They tried to fixed the issue to avoid ordering a new part. Turns out the new part had to be ordered after all, but I appreciated the attempt to try to fix it before having to order the part.
I came in without an appointment. The battery light kept coming on, but I had a new battery. One of your workers came out to my car and checked the connections and cleaned them up on the spot with no charge. I wish I could remember the man's name. He told me to watch and see if the battery light came on again. It did. I made an appointment and dropped the car off. The car was fixed within 24 hours. Everyone was super. Thank you!
It was obvious the staff were not trying to inflate the cost of the service, and I felt I was treated very fairly.
I've always trusted this garage with my cars because above all they are honest and do not try to talk me into services or products I do not need. They are helpful, accessible, forthcoming and reliable, for which I as a single older woman am most grateful. No target on my back at Midas!!!
Very close to home.Nearby restaurant for lunch while waiting.Work done on time.No “up sales” pressure
Super easy and good communication. Didn't try to up sell
I have been taking my vehicles to our local Midas for many years. I like to support local businesses and I trust Midas to be truthful and economical. I've never had a bad experience.
Work done in a timely fashion, prices up front, clearly communicated, location was ok distance wise, had been recommended by co-worker and turned out to be a good rec!
Service was provided as arranged and completed as forecast
Friendly service.Great clarity about the work that was to be done.
Have been going here for many years! close to my home so that I can walk back and forth in less than 1 hour.
Great customer service and communication
Took in for damaged sidewall on tire. Repaired replaced at no cost. Decided service was so good ordered a couple replacement tires not lIn current stock without question or shopping elsewhere. These people offer best service in greater Victoria we’ve experienced with ourselves and family consistently for years!
I get everything done at my local Midas on Keating cross road in Saanichton BCEveryone there is always great to work with. I trust their advice and feel that they have never steered me wrong.thank youCorinne
Understand what I need done. Did not try to sell something else, unless necessary.Not pushy!
Fast and efficient service. Friendly staff.
1 hr 40 mins to cange oil & rotate tire seam a litle long
You should be able to make an appointment and get your car in at that time.
I get all my truck service at this Midas. I am happy with what they do and I am a regular customer. They keep me coming back with their stellar service and professionalism.
I've been here a few times, happy with each one. They always do a great job, and I do not feel like they upsell at every chance. The pricing is great, as is the timeliness of my service.
I appreciate Mike and his ability to explain the details of the work that was done on my van. I like his approach it is very clear that he knows what he is talking about and explains it to knowledge of understanding my van. Thanks Mike as always
They did a good job of explaining the problem and letting me know how much it would cost.
We required a brake & suspension inspection on my son's vehicle. Mike and his team were very thorough, and provided some piece of mind for us.
Efficient service by nice professional people,
Great service with no appointment
Friendly professional staff
They fixed the issue and it was covered by warranty
"Thorough examination, report and servicing friendly and courteous personnel. Always a good experience."
Everyone at the West Saanich location has been nothing but fantastic to deal with.
We have had a history of great service
My car has been serviced and repaired by Midas in Brentwood Bay, BC, for close to 10 years now. I have always been treated respectfully, with kindness, and clarity about what's happening and what's needed. Not a single complaint from me in 10 years. Well done, Brentwood Bay Midas!
The staff at the Keating X Road/West Saanich Road location are absolutely fabulous! I have been dealing with them for... OMG literally decades now. Consistantly friendly and fantastic service. I recommend them to others all the time. Very grateful for the
Thanks for the inspection i appreciate the professional service.
I have 7 vehicles all good
"My husband has always done my oil changes . However, he was injured, so this was my first ""professional"" oil change. Although the staff was friendly, no one explained anything to me, and I left feeling really upset. I specifically asked for synthetic oil, "
The staff are very friendly and fantastic and setting expectations around cost and time taken to do the work. Also, they are terrific at communicating unexpected shifts in timelines and costs and keeping in the loop about what is going on with my vehicle.
Super-friendly, efficient group of staff. Make me feel welcome. I don't feel embarassed not knowing anything about cars. I feel like I'm being treated respectfully.
I have been a customer of Keating Midas for over 20 years. Although I have moved away, it is still accessible to me and I continue to take my vehicle there. They have always provided the best service, complete explanations, and have gone out of their way to assist me on several occasions.
"I messaged the shop asking for an estimate on a repair that I wanted to have done on my Toyota. They replied really quickly, and I was able to book service for later in the same day even that morning! All the staff are super professional they did the repai"
I took my car there for an oil change. It took a long time. They checked the important points but did not change the air filter. The shop did not have one? I picked one up the next morning 1m minutes away! They could have done the same. Waiting around for
It was easy to make the appointment, check in and easy pick up. Everyone was friendly and professional.
"A minor chore, done efficiently, by polite, capable staff. Thanks."
"Midas was quick and efficient, I went in to switch from summer to winter tires for my new car and they were about to fit me in Last minute and they were reasonable priced.. "
"Been going there for years, for our 2 vehicles. Without exception, I have been very happy with the service, including thru these Covid times. Will certainly continue to go there."
Excellent service as always. appreciate the friendly reception and professional service.
I needed some new tires and called around. Price was competitive and they could install within 5 days. The other two shops I called were booking 2* weeks out. Thanks.
"Fast and efficient. Dropped the truck off and a few hours later, ready to pick up. No surprises."
"I recently brought my car in for an issue with my transmission / throttle however, not only did they fix this issue, they also fixed a long standing issue with my axle that I was learning to live with. My car is running beautifully now and it feels like I "
The counter staff was friendly and helpful.
"Identified the issue, communicated the options clearly then fixed the issue quickly. Great service as usual!"
"After my frustrating attempt, I needed help replacing the rusty tail pipes on my survivor '72 Beetle, and Doug and his colleagues at Midas on Keating Cross Road, Saanichton BC, came to my rescue. They got the pipes installed quickly and efficiently, even t"
"Although they lost my service appointment that I did online, they set me up at the time I originally booked and got the job done. The only surprize to me was the parts used, wiper blades, I thought the cost was too high..."
The team has Done extensive work on my 2000 Sunfire. They were professional courteous and on time with the work. I?m very confident that I will return every time I have a need to this location. Thanks Midas team great job
Great Service when you book on line. I was able to drop off and pick up at a suitable time. Not too crazy about your counter service man. Very arrogant. Wish I was dealing with friendly Phyliss or Mike !
"Forgot to tighten front caliper bolts on my son's Truck, causing additional damage. No refund of labour or parts offered as well as additional costs for damage to the vehicle not completely reimbursed. This is not the first time that the Brentwood Bay sho"
good work as always well done.
Brought my car in for 2 tires to be ******. Got home and the left rear was flat. There is a 2 inch peice of rubber in between the wheel and the tire and as soon as you start to fill it the air is escaping. Now the car has to be towed back to midas to be fi
Great service again. Love you folks!
I thought you people did great! Thank you for fixing my exhaust system. I also appreciated talking to one of the mechanics.A few months before that you fixed my tire at no charge. Thank you. I had run over something with my new tires from you.Brenda
Mike and his staff are very helpful. They don?t try and sell you services or parts you don?t need. They advise very well.
I'm sure they must be good judging from the # of cars in the shop area. My complaint is service. I phoned for an oil change appt and was told they don't make appts for oil changes. I went to the shop and was told it would take about an hour to get in. Aft
Phyllis at front desk was very nice to deal with. Took car in to repair nail in front tile. A through check showed that all 4 tires needed replacing which was done quickly and efficiently . other advice on brakes was well received. Now I'm in compliance to
"Been going to Midas for ???? years even though it is a drive from where I live. Great friendly and helpful people, My truck runs like a top and I feel safe in it with the service I receive. Its my go to place now.P Eligh"
"Thank you for service done to my Van it is running great, service was great as always."
A quick note to say I had another successful servicing at Midas. Very friendly and helpful staff.Thank youNancy
The staff at Midas Brentwood Bay were excellent from booking to completion.Many thanks AllJim and Ann Patterson
"Thank you to Doug Jones and the others who came to my house and picked up the car for service, and returned it later that day. I recently had knee replacement surgery and as yet cannot drive. How grateful I am to have the car ready to go when I am! "
"Hamish has been a patient of Keating Midas for 21 years and he is very happy with his care. His carers are always pleasant and professional. They have gone the extra mile on occasion to accommodate me. Thanks guys and girls, you are great!"
Five star service. Thank you.
I have always gotten good service and help with Midas. Thank you.
"Thanks to Mike and his team! I have been dealing with Midas for something like 30 years and in all that time they have done a wonderful job in maintaining all my cars, trucks and vans. When I thought I needed something done, they would often tell me it was"
The customer service is always excellent and the mechanical service is always excellent trustworthy
Had an terrible experience with Midas. I took my car in to get it to stop shaking in the front. They said they fixed it and would not talk to me about resolving the problem. I never took my vehicle back and do not recommend this place. They take your money
" You did just fine, everything I could expect! And your charges were fair and reasonable. "
Midas was very obliging giving me a ride to work just a little ways away when my ride forgot to pick me up. They also came back to pick me up as well so I was very appreciative of that convenience.Thank you for such great service and for giving me peace o
"Midas on West Saanich Rd at Keating continues to live up to its standard of friendly staff and, competent and efficient service. "
I am very satisfy with the service I have received every time I ask for.The team is professional efficient and pleasant to work with. The job was done quickly to my full satisfaction.I will not hesitate to bring my vehicle again when any future problem ari
Nice professional team provide a good and clear diagnosis to the problem acting fast to resolve the problem with fare cost.I like the service and will be using Midas service again
"Based on a recommendation from a friend, I made an appointment with Midas to service my truck. This was my first experience with them. Pleasant friendly staff. The work was done within hours. The price was reasonable. There were no surprises. I'll be back."
Very helpful and polite service. They were prompt and called me back when ready.
needed a new tire but you did not have the brand i needed. phoned around till you found a suitable replacement. two tires were ordered and installed in a very timely manner as i had to wait.
I was pleased with the quick and professional staff and service.
Midas always does the best work!
"I called to make an appointment for my winter service, and was surprised that they offered an appointment on the same day. The service was done quickly, and three items of concern came up -- one we could do today, one flagged for the future, and also they"
"Called on Thursday, was in Friday with great prices on winter tires brakes oil change and a touch up on my air conditioning without waits or throwing off my schedule. So convenient Thank you"
I had my vehicle in three times for the same issue - check engine light on/ low coolant/ fuel smell in vehicle. First visit replaced spark plugs. Same issue- took it back. Second visit - replaced ignition coil and again replaced one of the previously repla
Always efficient. Great customer skills.
Thank you for fitting me in at the end of the day and the lwaaaom on wheels alignments
Wouldn?t trust my vehicles to anyone else!
I honestly can't say enough on the service. Phoned at one o'clock on a Saturday with concerns of one of my tires rubbing...and they were busy but said I could come out and they would have a look. I couldn't get out there till near 2 o'clock (traffic) and
"Customer service could be better. Mike was quite abrupt in my conversation with him. Seemed like he didn't really want to be there on a Saturday morning. Not sure what he was like with the other staff though. I asked him about a slow leak in one tire , I a"
I appreciate the feeling of personalized service. You know how to make your customers feel special. I spent more than I expected to for needed repairs but your explanations of the whys and whats reassured me of the need for these timely repairs. So far
"Fast, courteous service. I?ll be back!"
I don?t know much about cars and always feel like the Midas crew here has my back .. they really look after me .. they know I have a tight budget and let me know what?s a priority and what can wait a bit . Thanks everyone appreciate you taking care of me a
I experienced a quick response and if I can relay on the data of my braked condition provided by Midas the result looks good. I cannot judge the labor specifically as I did not have an option to watch the the process so far my car feels in good condition.I
I booked an appointment online & was contacted right away with a time. When I returned - my car was ready & the staff was very courteous!
Scheduled my appointment within 2 days. Great communication about the status of repairs.
"Thanks for the thorough, speedy and courteous service. "
Our Miata had the rear main seal replaced (not a quick job) the part ended up being faulty but Brentwood Midas diagnosed and repaired immediately with no hassle or questions and no charge. This is why we keep going back. Friendly and Trustworthy.
Quick and accommodating service with a friendly atmosphere and a customer centric focus
"Our 1999 CRV developed a rattle upon start up. I took it into Midas for a diagnosis and estimate on Thursday. It needed a new catalytic converter and within two days Phyllis had ordered the part from Vancouver, it arrived and replaced the old one which w"
Excellent service - pleasant people. Thanks.
The girls did the best job!!Thank youlinda
Great job Quick service Will definitely bring my car back to Midas
Quick serviceFront desk people very polite All around very friendly My car purring like a kitten I will most definitely go backThank you
"The folks at Midas went thru everything with me, and there were no suprises. "
Fast and helpful. Will go back
I felt special during my time with Midas. Excellent customer service checking in and enjoyed the interaction as i was driven home and picked up after the car was serviced. Kudos to the staff. And my car seems to be working fine again!!!!!!
"Highly recommend this Midas location, fast and courteous service and good prices too. Definitely will return!"
"I booked online to get my car in because the brakes were screaming and got a call back within 15 mins to say yes bring it in. My car did end up taking longer than anticipated and I had to leave it until the next day which was fine, they offered me a vehi"
Thanks for always providing great service and advice.
As always Midas was very thorough. Although this time it was not the best news for my vehicle. They gave me the diagnosis but Based on the age and milage I decided there was no benefit to putting more money into it. I will be bringing whatever future car
I can*t imagine a better level of service anywhere. And everybody is so friendly and obliging. Keep up the good work.
My service experience was great - efficient & on time. Car was left clean
"The staff at Brentwood are always friendly, reliable and do a thorough job. I?ve been a customer there over 10 years and won?t go anywhere else. "
"As usual, Al and his team were great- very accommodating, excellent, so pleasant, on time, "
yes I would recommend this Midas location. I had effecient and courteous service. They were friendly and helpful.Thanks
"As always, the service at the Brentwwod Bay Midas was outstanding. Phyllis, Mike & Garry are always friendly and knowledgable. I wouldn't take any of my vehicles any where else. I don't think these fine people get the credit due to them as often as they"
"I have been a very satisfied customer of your Midas facility for a number of years. Your tracking and maintaining knowledge of details about my car, your follow up on required actions and the pleasure in driving a well maintained and trustworthy vehicle is"
Friendly and efficient service. Thank you.
"As always, the service was excellent and very efficient. Car needed a pretty major tune up, and it is running perfectly now. Very reasonable rates. Thank you again Midas!"
Always fabulous and trustworthy service!
We always appreciate the friendly service. I love the community feel at Brentwood Midas. Thanks for always doing a great job with my car.
"I was very pleased with the way Midas handled a technically difficult situation and, in so doing, were able to save me what would otherwise have cost me a great deal. I have also found them to be invariably courteous and efficient."
Suggest complimentary car wash with service as is offered by dealerships
"Have always found the staff courteousand helpful, explain the problem thoroughly and options as applicable"
Pleasant courteous service.
The staff there was very friendly and managed to get me in right away. Service was great and done quickly
I booked an appointment to have my sparkplugs changed. Dropped it off under the pretense it would be done while I wait. Great! I'll get breakie at the restaurant across the road. They said they will call me before they go ahead to make sure they have
"The service was quick and efficient, I had a good experience with Midas in Brentwood Bay."
I recently submitted a very unfavorable review and would like to submit another much more favorable review. Mike Mason called me early this morning to address my concerns of a possible overcharge. I now understand why my oil change was more than my friend'
"Santa will be notified about the poor service at the Brentwood Midas Shop, and he, too, will be disappointed."
"I went in for a basic oil change for my 2012 Mazda 3 and was charged $108 compared to a friend being charged $67 for her oil change on her 2015 Kia Sol the same week. I am very disappointed with how I was treated, especially since I have been coming here f"
I continue to use Midas Brentwood Bay as I have found their service to be Top Knotch. Thanks to all the crew there.
MY WIFE AND I HAVE BEEN BRINGING OUR CARS TO MIDAS FOR YEARS. THE PERSONAL ATTENTION AND ATTENTION TO DETAIL IN ALL ASPECTS OF THE SERVICE IS SECOND TO NONE!!!!
"I received the usual great service at Brentwood Bay Midas. Easy scheduling, prompt service, good advice friendly staff. Thanks!"
"Service was prompt, friendly and very detailed relating to the state of the car"
Thank you!!! guys :-) for great service and working with me to get my broken-down car fixed within a day!!!!!!!!! Nice people. Friendly service and honest :-)
Excellent friendly work at all times
"Friendly, courteous, prompt service love being able to book appt online! Prompt re-torquing of lugnuts and resetting TPMS sensors. I?m making you my ?go to? mechanics! Thanks a bunch!"
"Thanks for looking at my daughter?s car on short notice. We dropped it off in the evening and you were able to look at it the next morning. It had never been there before, and we didn?t have an appointment. I also appreciated hearing the diagnosis and t"
great service fasat work in & out in goodtime
I was able to get an appointment quickly and get the problem fixed. The cost was excellent and it was clear that they fixed the problem efficiently without charging me for work or parts that were not required. I have great confidence that this location wil
"The staff are knowledgeable and friendly. Overall, the service was great."
"Excellent work, many thanks."
"I have been trusting Mike, Gary, Phyllis and the guys at this location for years with several of my vehicles. They are straight with me, their estimates are always in line with the invoice and I have never had to take my vehicle back to them to fix a prob"
"I am thankful you are looking after my car. Your integrity and service are trustworthy.No surprises and always such a pleasure interacting with the human faces behind the franchise.And Garry the titles of the CD's are Cold Comfort Farm, Enchanted April, a"
I have been taking vehicles to Midas for a number of years. The customer service I receive from Mike and Phyllis is matched by the actual service I pay for. Rates are fair and performance is great. On time with no return visits. Thanks Midas!RichardAQUA Ir
This shop is an excellent model for any business. Customer service is your # 1 product !
These people really know there stuff. I've always been impressed from the moment I walk through the door to a friendly greeting to the moment I pick up my car. Thankyou Midas at Brentwood Bay BC for making every experience a warm one.?
"I had an appointment for an oil change. I was heading out on a road trip a few days later. They did the oil change, but also checked over the entire car so I had peace of mind on my trip. "
Great experience. Front desk service was excellent with service provided when promised. Shop serviceman took care to protect car seats & delivered the car to the door in professional manner. ??
Best service I have ever found.
I have repeatedly addled that the email on this account be changed! You have [email protected] I have asked at my store to change this. There is nowhere to change it online. PLEASE change my email to [email protected]
"been coming here for 18 years even after moving a distance away, great work as always"
I am very pleased with the service provided yesterday by Midas as they took care of my four year old Tucson.
"Great service, friendly staff. "
Many thanks for your great attention to detail!
Great service again from Brentwood Midas. And finished it within the time that I had requested. Would definitely recommend to others.
We have always had great service with excellent personal attention. We will always be a customer with this location. Thank you to the staff for always going above and beyond!
Excellent friendly and efficient service i would highley recommend them and continue to be their customer. I trust this team!
Good job......handled well.....thanks
Simply amazing work. Thank you.
"The Express Oil Change is a misnomer, they essentially don?t offer this service. I called and booked an appointment for 10 am and my truck was about 1/2 an hour late going in and wasn?t finished until 1115. They only had one hoist running and made no menti"
Always the best service and customer care
Top-notch operation in every respect!
"Always friendly, always thorough, always great repairs with explanation. I've been with this particular Midas for 18 years even after a less convenient move, why? Because they are always great!"
"I have always left Brentwood Midas without any reservations of being shafted. They always explain the repairs needed and charge the estimated price, so there are no surprises. I trust this shop and will continue to use it."
Top Quality Service! Thanks.
Excellent service - excellent staff - except my name is spelled Joseph. Thanks. I'll be back.
"Thanks for the oil change, always appreciate the discount coupon. Nice to be able to just drop in and have it done, know how thorough Miadas is."
Excellent as always. Wouldn't take my vehicle anywhere else!
The folks at Midas are the best. Service is always prompt and professional. Will continue to use their service and recommend them highly.
"The Midas crew are wonderful! The service is great, I feel that I can trust everyone that I deal with and I'm always greeted with a smile. Many thanks for all your work!"
"I brought my vehicle in for a parking brake issue - following assessment they weren't able to find any glaring issues and returned the car to me at a small cost.Few days later, parking brake was having issues again - I brought the car back in and still the"
"Is there higher than five stars? Two very expensive repairs in two weeks, but Midas called with any/all updates, sent photos of problem areas (like I would know what I was looking at!). Discussed everything. I've been with this location for over 17 years. "
"Always great service, Friendly helpful staff"
"very pleased with service, advice given for future work required .fast courteous and reasonably priced "
After the service I have noticed that the engine intermittently revs high when stationary and requires press of accelerator pedal to reduce. I will monitor for the next few days to see if it resolves itself. May be the cable is sticking?
Always a good experience at this MIdas! Everyone who works here is friendly and professional. I would recommend coming here for any automotive needs!
"Had a tire with a slow but an obvious pressure drop. Saturday morning, one tire company was closed, the other would try and get to it by noon, 3 hours later. Drove into Central Saanich Midas, no problem, immediate service, friendly staff, warm waiting room"
"Excellent service, very thorough and quick."
Always have a very good interaction when I need service. Staff are really knowledgeable and very pleasant at all times.
Fast friendly and thorough
"I always take my car there, oil change and other services, they are very honest, they won't exaggerate things and rip me off. That will make me keep going back for sure :)Their technicians do great jobs !! Thanks !"
"Would rate the work higher, but was booked for Monday, but didn't get seen till Tuesday."
"Went to Midas because I was annoyed at the dealership where I bought my car for presuming to perform and charge for services that were neither necessary nor requested. Was absolutely blown away. First, I was actually asked about my preferences at every lev"
Yesterday afternoon called Midas to arrange for an oil change in my daughter's car. Dropped the car off yesterday afternoon as agreed so it could be done first thing this a.m. Was advised it would be ready just after 9:00 a.m. Arrived at 9:10 and the car h
As always the service was second to none !
"Mike ( Mgr) helped me today with my windshield wipers. Even though I didn't buy them at Midas, he helped me install new ones. Next time I will buy them when I get my car serviced at Midas.Thanks again Mike! GREAT service !!"
I always get service above-and-beyond at Midas Keating.
As usual I received excellent service from the team in Brentwood . I had an oil change performed and asked them to check the performance of my radiator and fluid thinking I might need a complete flush . They told me no flush needed . Other places would hav
No need to have an appointment for my service.
"We were told by the assisitant manager, the day before we brought our vehicle in, that if we showed up at quarter to 8 we would be guaranteed a spot for the express service. When we show up the following morning at 7:45 we are told it doesn't open until 8:"
"I am so surprised that the Midas team is able to tackle everything and every car that comes in- starting with our 1990 Volkswagen Vanagon to our Dodge Nitro. The service is fast , efficient and extremely friendly."
"The lady at the front desk never asked me what kind of oil I wanted. Arbitrarily, she took the decision to use synthetic (the expensive one) and never asked me about price (???). I am very disappointed of this situation because the bill was totally out of "
I have used this location for over ten years and can always count on their helpful and courteous service.
Been twice recently. Staff and service very patient and helpful. Would recommend this location.
"The service I requested (the $39 offer) included a tire rotation, but I'm not sure if that was actually done. They didn't tell me about it when I picked up the car."
"Came into the shop with a rattling muffler on my Infiniti. Natalie, the service advisor, was empathetic to my situation. Quickly diagnosed as issue with flange by mechanic who took the time to come and have a look...appointment made and I appreciated being"
"I have dealt with this garage since it first moved to this location in the 1990's (I think) and can't say enough good about it - the management, the work, the service . . . all are outstanding and I recommend it to all my friends. It helped me for years "
"I had an inspection done and was hung up by a driver side mirror, other than that I would let people know of this location's service. They were professional and personable. And got it all done in 1.5 days. I got my glass done off-site. "
"We are with Midas Brentwood for years, and we trust them. Services are great. they even do some extra works that they didn't charge to my bills. We already live far still ,we keep coming back to Midas."
"Over decades of driving, and a dozen or more vehicles owned, we have NEVER had a higher standardof service provided than given at this Midas location. Amazing! "
"Although we have historically taken our vehicle to the dealership for regular maintenance, we recently found that our local Midas shop provided highly professional and quality service. Thus, we will use them for all our future automotive needs. On that n"
"I've had my car serviced for 10 years in brentwood and their service has been top notch. Gary, Mike, Cam, Phyllis and Al have always been wonderful to deal with and have been very accommodating and friendly. "
Previously the engine light had come on. Nothing was found on the diagnostic equipment. They tweaked things and the light went off. Weeks later the light came on again. They immediately rechecked the gas cap etc. and we made another appointment for diagno
vehicle was running roughly and was inspected. I was told the cost and what needed to be done and that parts would have to ordered from dealer and would take up to two weeks. Worked out great as went on vacation for two weeks. Parts were in when I got home
"I had come in for my engine light being on, they did the repairs they thought it was. The light was still on. They took responsibility for it and never gave up on what the problem was until they fixed my vehicle. I think Cam and his entire crew are very"
"As always, the staff are knowlegdeable and helpful. They take the time with each customer and the repair work is excellent. I have great confidence in Midas!"
"I found the service prompt, efficent and well done. Have always found the Brentwood Bay Midas location willing to help and go the extra mile. Glad they are in our community."
"Our company has used the Brentwood Bay Midas to service all our work and personal vehicles for many years. We have always received the most amazing service and exceptional mechanic work from them. They are honest, reliable and masters of servicing vehicl"
"As always, most impressed with service at Brentwood Bay Midas. Very happy bringing my car here knowing it will be well looked after for years.Thank you Cam and your staff!"
"I highly recommend this Midas shop for its customer service, excellent and thorough work, efficiency, and instilling confidence in their customers. I called to make an appointment after The Brentwood Bay Resort referred me for my oil and filter change. T"
"Brentwood Bay Midas does whatever it takes to make things right. I've been using them for many years, through several cars and have always been happy with the service and repairs. Everything is explained fully and if they find a problem, they call immediat"
"As usual, prompt, friendly, courteous service in the clean waiting and service area. Very thorough inspection and advise relating to all of the important safety areas as part of service for regular maintenance. Very much appreciated."
"I wrote a review following my dealings with you on the invoices above. It was factual and certainly not inappropriate, I note it wasn't posted. I guess only rave reviews are posted, and I note there is just one, I wonder why ??? As a business I thought tha"
"Two visits and $569.06 (after I managed to get a $48.00 reduction from the Assistant Manager) to repair the emergency brake on my 1998 Acura. That was to replace a cable and one caliper. Something is wrong with this, but decide for yourself, to me this ju"
I have an older Mercedes-Benz E190 (1993) and cannot believe the difference in the car since I started having it serviced at Midas Brentwood Bay. I no longer worry about whether something is going to go wrong and its performance is now top notch. I trust C
