Midas Burnaby est votre centre multi-services en matière de freins, de vidanges d’huile, de pneus et pour tous vos autres besoins d’entretien d’automobile

Both Ali and Greg were excellent to deal with - clear communication, delivered on their commitments and made excellent recommendations throughout. The detailed survey of the car's condition was also very helpful

Customer service was A+.

Servicio rápido, limpio, personal de Mitas claros y organizados. Ofrecen café para esperar.

The representatives are always friendly and willing to help me out when in a bind. Were able to remove oil plug when Speedy Lube could not.

Midas' team was very professional, reliable, and efficient. I will come back if needed.

From the call to sell the appointment for my regular oil change, both the moment of getting there and being greeted by their collaborators has been a sensational experience for me, which is why I continue to consider this place as a very good experience.

great service and communication, was fast and knowledgeable we are very happy with how the visit went ty

Always communicate with us. Always quick.

Friendly staff, super easy to book appointment last minute.

Greating, time, explanation

Called to see if I could bring my car in because of tire puncture. Staff told me to come right away. Was there for less than 20min while they corrected my problem. Very helpful and friendly the whole time I was there.

Amazing location above expectation service, friendly invironment, great value and i will recommend this location.

The team is always great. I had a concern about a possible leak and the checked it out right away without an appointment and answered all my questions

Prompt and upfront service and information

It was my first experience at midas and i was very much satisfied.

Ally is well spoken ,friendly and informative.

Service was prompt and effective. All personnel were very friendly and respectful. I have mobility issues and they delivered the car right to the office door and made sure I had the least amount of trouble getting to the car and inside. Price was reasonable.

Friendly staff explained the service to me what would happen and gave a very accurate time the service would take before i got my vehicle back.

Midas quickly diagnosed the issue with brakes and recommend the fix, provide the estimated value and time needed to work on the issue. Work was done petty quickly

I must have clicked the wrong thing. I was highly satisfied.

Great Staff, Friendly

The staff are amazing. They take time to discuss the service and the goal upon completion. They are always pleasant to deal with and concerned for my ultimate safety.

I had booked in for noon and then completely forgot about it. When i remembered I was 2 hours late. I apologized and was told not to worry, they found a way to get me in. When they inspected my tires they found a screw so they called me about it and then fixed it for me. Everyone was friendly and seemed happy in their jobs. I'll happily go there from now on.

I came in because of a noisy suspension problem. They were very thorough and took their time to assess the problem correctly. Told me I need a new suspension.

Friendly and reliable. Trustworthy.

I visited Midas for the first time. I did an oil change. They inspected my car for any problems and took pictures to show me. The service was amazing. And my car had a tire problem. And I I will visit Midas again. Trust and trust go.

Kindly customer service, clear explanation, fair prices, fast service, nice amenities.

Friendly greeting, they were ready for me, i got a quote as promised and my car was ready within the timeframe given. A bit more expensive than I thought but my car is safe.

Exceptionally friendly service. Very accommodating of mobility challenges. Fast service. Low/no pressure to have additional work done. Very good experience, far superior to Midas experiences years ago.

They took me in right away upon arriving for my appointment. They only had one staff tech today and they were surprisingly efficient. The guy who helped me was friendly and communicated perfectly to me. I don't know cars well so this great for me.

Twice a year i get my oil changed sat the Kingsway location and find the Manager Ali very friendly and helpful and have complete trust in him to do right by me

There is always room for improvement. I will say though that overall service was great. The manager explained to me that original diagnosis for my car issue didn't need to be done. There were a few issues but he recommended to do only the immediate one.I really appreciate that.

Everyone was friendly and highly communicative!

Better to use cover or cleaner gloves when using the car

It was great The staff was very patient explaing us everything.

Midas has always been great to go to. I came in to get my brakes evaluated to see if they needed to be changed, they didn’t. But the assistant manager let me take a look at my break pads and rotors and even explained to me how it all works and why they should last me longer! And when I brought up that something else may be up with my engine, he was quick to offer trusted locations and shops that could help me and gave have me a coupon to get an inspection at one of them! I’ve had a great experience with my midas! They’re always super friendly and knowledgeable and go out of there way to teach me about my car! Thanks guys!!

I been coming to midas over 30yrs, as always service is awesome and the guy are too.

Appointment right on time, value for service

Ali the store manager always looks after the service of my company trucks

The staff was very helpful in setting up an appointment to get the tires changed on my VW Passat as well as ordering the tires. Tire change only took less than an hour which was amazing. Great experience!

Have been going this location for at least 20 years. Excellent service and trustworthy

Very friendly and patient.They still completed my appointment even though I brought the wrong tires and had to go home and come back with the correct ones

It is a pricier than it should be. In other car repairs shops the same job costs less of what it costs in Midas with the same quality. At least there was a lot of communication to make up for it but it's so expensive

On time. Easy to book. Friendly service.

friendly environment and knowledgeable staff.

Entire process was a breeze. From booking appointment to getting my car fixed.

I had rear brake pads/rotors replaced that were installed by Midas 2017...products lasted approx 60K so durability/longevity did not meet expectations.

Everything was good.

Ali is a rare gem, he’s flexible and understanding. Never a bad experience

Communicated with me before they continued any major changes.

The customer service agent was very professional and offered coffee while the was worked on.

It was straight forward. Greg was friendly and helpful. Pricing was fair and accurately communicated

The associates were very friendly and professional and explained everything to me in details and was super helpful.

details explanation of the service and timely completion

Ali is always very friendly, the location values my time, and I know they are always giving me an honest assessment of repairs needed.

The guys are great. Never a problem. Always helpful and extremely pleasant to deal with. Never worry about being mislead.

Ali of Midas Metrotown is the best manager and best in customer care!

The service was quick and efficient, the staff are very friendly and the cost is budget friendly.

Staff were super friendly and made me feel comfortable and cared about my vehicle situation. They were honest with time assessment and they fit me in immediately when my vehicle had a problem when I scheduled an appointment.

Oil change was OK but I received a $2000 estimate for various other jobs. Everything on those estimate were a lie.Screw you all!

Courteous service

Great service, great price

Compared to other services in the area, this location is the most professional and well-run establishment.

Staff were very friendly and professional. They explained everything that pertained to my vehicle service and were honest with estimated time for completion of my service required. I will for surely be going back to them

They where able to take me in with short notice

The staff are great! I really think the mechanics and staff are great!

Very good service, I spend 2000 dollars and I glad I spent it at midus, they did very good work on my chev and I like them the service was fast and I will allways go there from now ,the service man did a very good job helping me get my car back on the road,very satisfied

Very happy with service

I have been coming to this Midas for over 20 years, even though the staff has changed, I have always been extremely satisfied with service and prices. staff is always very friendly, Kind and very well knowledged

Communication was great - there were no unwanted surprises. The staff did a great job taking care of my vehicle.

Called the morning of to see if i could bring my vehicle in to check out problem. They accommodated me and the service was super quick.

Ali was very helpful! He explained what was wrong with my car and the upcoming issues that might arise. He was also super friendly. I recommend the shop to a few of my friends already!

All about customer service for me and the way things were explained to give the time and explain what part is for what on your vehicle. The gentleman I was dealing with was honest and upfront

Personnel very courteous and helpful. Service was timely even though I did not have an appointment.

There was numerous issues Midas found under my vehicle. Paid for the inspection and requested an estimate.Was told it would be emailed to me.It never arrived.

Midas on 5788 Kingsway is absolutely fantastic. Ali and his team are professional, friendly and super fast. Always happy to to go to this location, when I need help with my vehicles.

"Checked car out. Sent pictures of brakes etc. Got repairs done quickly, and offered a small discount too! Have become a regular customer. "

As usual excellent and friendly service.I trust and have total confidence in Ali the manager.He does treat me like family.Highly recommend.Edward.

"I have taken my vehicle to Midas on Kingsway for several years. They are great ! Honest , knowledgeable, professional. They have a great team of staff. I highly recommend these guys to everyone. "

Told me my tire rod was bad and needed to be fixed took to another mechanic and they said there was nothing wrong at all with my tire rod. Also think every apprentice should have there work looked over after they have a finding I'm very disappointed

"On 26-08-2021, I book an appointment for an oil change and tire rotation I had been going to this place on Kingways & Imperial in Burnaby for yrs. I had to deal with Monty, Toni, and others, this time around it was ""ALI"", the service is awful, they did not"

Arranged oil change. Did speedily and checked out brakes etc. Well run office a congenial.

Repaired the problem and oil change brake inspection in a timely manner and was back on the road by noon . Always efficient friendly service .

"Fast, reliable, courteous staff and service !This is my new fav place for oil changes !"

my recent oil change done at Kingsway and imperial in Burnaby seems like something was missing this time around. someone must have seen me coming for a new belt cost

"People at the shop were very friendly. Went in for an oil change but needed some extra work done on the rear brakes and a few other things. Was able to negotiate on the price, so that was much appreciated. Would definitely come back to this location."

First time been to the Midas on Kingsway and Imperial. Honest and friendly staff. Diagnosed battery and changed the battery in no time. Highly recommended!

Perfect

The shop handled a difficult exhaust problem on a hybrid with complete integrity and they put a lot of time into figuring out what the problem was.

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Very good service with better than expected outcome. Thank you for being so kind.

Trustworthy. Good service. Serviced our vehicles for years.

"The guys at the Willingdon location are excellent. Do not hesitate to bring your vehicle here for anything. They're honest, reliable and treat their customers with respect. Having trouble finding an honest mechanic? This is your shop. Highly recommended. "

Very good, took car in right away to do the work. Suggested other important things that needed my attention, I got them all done except new tires which I will replace soon.

"My initial phone call was in search of an alternator. Vic, who answered the call was truly welcoming, thorough and did an exceptional job for me. He sourced out the part and price. I found Vic to be honest, and answered my questions honestly and was knowl"

"It was my first time at the shop, and I have no complaints. I eill be back and would recommend."

Best and most honest mechanics I've ever met. Tony-manager is so nice. Definitely made me a customer 4 life

"received a standard oil change and which was fine, but location didn't honour the $29.99 promo advertised. "

Good reliable service .

Amazing service from the team at Midas Kingsway. They were very transparent and also promised the vehicle be done at the time provided. The opening manager went out of his way to also provide some discounts as well. The mechanic also showed me what issu

Had my brakes Oil changes done Buy them excellent work vary professional they let me known of any changes . I find this probably the best mechanics in the lower mainland I recommend this to be your first stop and come to any issues with your car .. th

Paul is a great mechanic fixed my front end noise and brake pulsation wow what a difference tony and Paul good team my new A team you guys rock the whole team!!!!!!!!!!

Got a car problem go see Paul and tony these guys are the real deal fixed my car other 3 shops could not fix thank paul for help and thanks tony for going the extra mile to do research and the repair

So happy found good mechanic Paul East Indian fella nice guy who is very good at what he does will recomend him to friends and family good work Paul and I?ll be back!!!!

I been with Midas for over 20yrs. start in Bby then i move so then went the Vancouver Kingsway and Victory. Now move to New Westminster go to midas 5788 Kingsway Bby. i do recommend Midas they are here to help you not make money.

I have been using the Midas location on Kingsway and Imperial for quite a few years now and I have had nothing but great service. They do the repairs as quickly as possible and let you know what can be done now and what can wait till later.

"Excellent service, as always. "

"I never had an appointment, but they fit me in asap. Can?t beat the service or price."

"Hello Team,I complained that my Ac is not working properly. You guys suggested me ac inspection. I said fine. Then you confirmed everything is good and just refill something into it. I said okay. You guys charged me 130$ for refill and 30$ for inspection a"

I am pleased with the service in this Midas location. I?ve been coming here for years. I feel that they are honest with what work needs to be done urgent or which ones can wait. This way customers won?t have to spend so much at one time.

"To have a great mechanic that you can trust (especially being a woman) is worth their weight in Gold! Every time I come for servicing my vehicle at this Midas location I hit the ""jackpot""! Tony the Manager, provides excellent customer service, is honest"

"I went to this guy for help, I think his name was tony, on a Saturday to have my brakes serviced. First off, I get the feeling that he either doesn?t want to help or work very condescending comments when I asked for prices. When I asked for a quote it was "

"I gave 3 stars to commend the management of Midas Kingsway for acting of my complaint regarding the non challant attitude of their receptionist. I really appreciate that. On my last visit, I noticed an improvement in the receptionist approach though he did"

Tony was very helpful and provided excellent service

"Taj, was friendly, professional, the tire guy,doing the hands on was meticulous, and made sure my thirty five year old Van, was done right.They handled unforeseen tire problem with grace and assurance. Great vibe, will definately make them my ""Tire store"""

very good

"This is my go to place. Reliable work, honest prices. Friendly customer service. All in all.. 2 thumbs up."

Everything went very smoothly. Jay was friendly and professional. Will go back in the future

I called the shop yesterday afternoon and explained the issue I was having. The man on the phone (Jason I think) was super friendly and really willing to help. He said I could bring it by that afternoon after work and he'd take a look to see if it was a qu

I went to change my breakpads. After inspection they told me that I need to change the front calipers as well. I decided to go with them as I didn't want to take my car to another shop as I already spent a lot of time there. For the breakpad I already had

Always helpful. Always friendly. Always able to help

So I had an appointment for 9 AM and I didn't get out of the shop until after one which is understandable my car is 10 years old this summer and it had the original callipers on there which was not only sees then we can but it was so used to emergency bre

"Fast, reliable service. "

"Honest, reliable, and good work! Also, friendly."

When i took my daughters car in $49.95 special i was greeted right away by a great guy Tony the Manager and had a better than Five Star experience i will recommend all my family and friends to go there. He is very honest and shows you what you need and tel

Excellent service and very friendly staff I have always been very happy with the service at Midas in Burnaby

excellent service always friendly took my truck in on time for it?s scheduled appointment. I would highly recommend the shop to all my friends and family

Good service/deal and nice crew and great people to deal with.

The Manager at the location I went to tried his very best to get the part I needed. Only Honda could get the correct size. I picked the part up today and going to take my car back to Midas so he can finish the repairs.

Yes they were right on it fixed it away i went big Thankyou

"This Midas has the best customer service and workmanship of any shop I have ever been to ! TONY, the manager takes great care to ensure that you know exactly what they found out was wrong with your vehicle and he has the greatest personality. I was impre"

Very professional

I have read some other reviews for this Midas on Kingsway & Imperial and I do not understand how people say the services is bad. I have never had bad services here. I went in on Saturday for my brakes but I had a family emergency and had to be in and out

We had a very stuck bleeder ***** preventing us from finishing the repairs/replacement of the new brake lines on our vehicle. These guys were able to do what we couldn't and then they finished the brake work all for an extremely reasonable price. Garry was

Will definitely be going there again. Very knowledgeable and friendly staff.

"I had my oil changed and my snow tires put on at Midas Kingsway. The staff were friendly and efficient. I forgot to mention that I had a brake light out, but that was caught by one of the technicians when a standard, complimentary vehicle check was done. I"

Great customer service fast and efficient great advise and not pushy I love knowing that my car is well taken care of when it goes in for servicing

I had a tire light on my dash coming along kingsway on my way home it was around 5:10 i pulled in to the midas as they were shutting down . the service manager tony came out to have a look at the tire and had one of his techs repair it with in 20 min an

"went to that dealer with grinding brakes.had no appointment they got me in right away repaired my car with a good price, i was on my way in no time. thanks Midas."

"As a lady, its so hard to find a mechanic to trust. I trust these guys implicitly! I've been going here for over two years and never had a bad experience. Small problems have been fixed for free, work prioritized when I was broke, never been pressured into"

Female Manager sucks wheres Monty

"The shop here knows exactly what they're doing, and doesn't ***** people around. Monty's up front, honest, and friendly. My preferred place to get work done, have been coming back for years. The only problem I have ever had here was a result of my not comm"

"Very good service, kind and pro."

I purchased an older Toyota and brought it in for an oil change and inspection. I am young and do not know much about cars except to drive them but they treated me with respect and showed me everything about my car and they were very honest about the work

"Today I made an appointment in the afternoon at 5788 kingsway Burnaby BC for my vehicle to be service! When I got there this older man with a mustache, told me he have no time to service my vehicle! He just ignored me and kind of told me off! Without ap"

I needed two more snow tires. I asked what I was sold before. was given a copy of the invoice from nov 2012. quoted 423.00. but the shop could not supply 2 only one. so I went elsewhwere. The duelers I was sold are NOT shows.they are all seasons. I need sn

"In today's day and age its hard to find a shop you can trust. I have been coming to Monte and his location for over ten years. I have also gone to other shops(some Midas, some dealers, some competitors), but they have always tried to up-sell me something I"

"I stopped in to have my exhaust system checked and was told he couldn't fix my vehicle. When I asked why, he stated he does not agree that right hand drives should be on the road an refuses to work on them. The manager was rather rude and discourteous so I"