when I called to make appointment I was given a price for full synthetic oil change etc. When I got there Mr. Rico Rodriguez gave ma quote 3 time the earlier quote. But he did reduce the quote. Why did he do that? Good service is apricated but when the store manager does something like this and setting an example for his Junior staff is so wrong. My car was on the hoist for over 20 minutes before the technician came back to finish. Total time 90+ minutes.
Rico was very pleasant and made my visit welcoming. He reminded me to use my oil change coupon and offered a free tire rotation.
Rico was amazing! He went above and beyond to help us out. He was professional, courteous and the price he charged us was great!
I was highly satisfied because this location always does quality work on my vehicles.
No tire rotation was made and was included in the quote.
Everyone was very nice and professional they are a good team
Knowledgeable staff, clear on recommendations
The service was really well done and the staff is great . There was first a miscommunication about price on the phone but in person the solution was found quickly . Rafael and Francisco were who I spoke with and they were amazing . Another gentleman too didn’t catch his name . My boyfriend recommended this location as he’s always here and I can see why. It’s a great staff, clean and you can tell they pay attention to their work and with great detail. Will be coming back again . I really appreciate it !
Francisco on the front desk has excellent customer service. He was patient with my questions and answered in a way I can understand best.
My family has not had a really good experience with Midas this past year. During visits to Midas in Florida and Texas, we were not impressed and not treated well. At both locations, they actually caused damage to our car. After taking it to Rico’s Midas in corona, I changed my mind on how I feel about Midas. His store should be the national training store. They are polite, truthful, fast, and very knowledgeable. It also helped that Rico was a master tech for Mercedes for 10 years, so his knowledge on German vehicles comforted me. 10/10! I would definitely go back to his location, no questions asked.
The associate explained in detailed the services to be completed on our cars. When we called to bring our cars in for service, the associate responded, "yes bring in your cars in for service". The price of the services were very reasonable.
Using Midas across California to service my Acura TL since I purchased it and it been a wild adventure.
Excellent service and prices Profesional techs
Kept me informed of everything going on with my vehicle
Two associates were talking to each other while in the lobby and were talking about how sick they had gotten with Covid 19. It was more information than I needed.
Service advisor Francisco was attentive and informative on services being done. Service was done in a timely manner.
Try to understand the problems of customer more closely instead of just repairing or assuming...
Francisco and his team were top-notch and very professional. It’s obvious that their goal is to keep customers happy what a great job that they did!
Was easy to schedule the appointment. Vehicle was serviced and done by mid-day and repairs needed where clearly explained to me.
Friendly service rep. normal wait time for vehicle servicing, car kept clean, delivered as promised.
Work was good and appreciated...but, I'm glad you reached out. My son and I have been there a couple times in the past with same vehicle and no complaints of work/service. This past visit he had about $5 in quarters in center cubby. Noticed when almost home, it was gone. Not a big amount of money obviously, but just the principle of the matter- It should not have been touched. Therefore since this small amount of change was so important to an employee there who's only concern should have been repairing the vehicle, and apparently NEEDED the loose change more than my son, you have unfortunately lost us as a regular customer. I would say that trade is really not beneficial to you or your business. I myself am a business owner and understand that you cannot place blame on any individual without having proper proof to accuse. But, I would recommend having a quick meeting with the employees to let them ALL know so not singling any particular person out at least what went on, and that it is unacceptable and could be grounds for termination. Anyway, this is not to complain, but more just to inform of the matter. Thank you
I had to take it back two times because the brakes were not adjusted properly and they didn’t put the wheel wheel guard back on. They need to have someone test drive cars before they let them go and overlook the work.
I need my air conditioner repaired and the staff tried to find the part quickly for me. Fixed it next day in record time. Everyone I encountered was incredibly friendly and helpful.
Wait time took longer than expected
The total repair recommended by the service manager Azul was explained to me thoroughly. I appreciate the candidness of his help.
The price and labor very highMy brakes were not as bad as they said they were.
Charged me fo a job that wasn’t resolved.
Have been using midas since i bought my Acura TL and have always midas work on everything is has needed. Rental car made available, just would like to know before hand what other problems may lay, but as explained that is very difficult with vehicles.
Very professional, Rico and Azula are excellent at their positions. They explain everything and are honest with me. I appreciate that.
Usually a checklist is provided for the car as to what issues they might be with it. This time there was no checklist provided. Also, at my last service I was told that my cabin filter needed to be changed. I decided at that time not to have it changed. This time at the latest service the cabin filter was not mentioned. Surely the cabin filter did not come clean by itself. So I was it even checked. This makes my confidence in what was done to the car and question.
I had an issue with my steering after I got my oil change and alignment. Called it in the next day and they set me up with an appointment.40min after I took my car in the problem was resolved. Highly satisfied they were able to fix the issue. Thanks Midas team.
I liked how they helped me & didn't try to push me with a list of work that needed to be done on my car.I really liked that they give a free complimentary inspection on car..
Very detailed and very patient in explaining car problems to me.
kept price for oil change upon arrival. $29.99oil change for my other car TOO expensive. additional 1.1 quarts for additional $22.- ($51.99) :-(
The workers were very nice and my oil change didn't take long.Didn't care for the update my car has 50k on it doesn't need struts....
The oil after service was leaking. Bottom engine splash cover wasn’t secured correctly so the splash came completely off on the freeway.
Great location and staff all work done on a timely matter
Everyone is very knowledgeable and personable
The service is completed in a timely manner. My car runs better after i left MIDAS.
Been bringing my cars to this Midas for many years. Service has always been good and my vehicle service was always complete when promised. I had a question regarding the final service invoice and that was addressed in a timely fashion by the Midas service rep.
Great customer service and fit me in the same day.
Very intuitive and communicable about what the vehicle was going to receive pricing and also afterwards follow up maintenance. Would return and also would recommend.
Thank you Corona Midas ‼️
I specifically made an appointment to help save time and have a more efficient visit.This visit was 1hr45mins for a routine oil change.For that reason, I'll never do another oil change at Midas.
Been having my Acura TL serviced with "Midas" for a lot of years now. All parts are from Midas and insured and guaranteed.
I came with you because I blew a tire on my trailer on Fwy 91 and received very good service and help at that time!!!! I want to thank the entire Midas team, from the cashier to the person who fixed my wheels!!! They gave me incredible service!!!!!
Service was good but I think prices are a little over priced just like everything else in society right now.
I felt that this Midas used a bait and switch tatic. I received a mailer with a coupon for a conventional oil change for $19.99. When I called to make my appointment, I confirmed all my information including the request to use synthetic blend oil and they said they would honor the discount. From a previous visit for another vehicle, I was told their conventional oil is a synthetic blend. When I got there, they said that the coupon was for conventional oil, they do not carry conventional oil, my car uses synthetic or synthetic blend, and they would not honor my coupon. So I was charged more than the coupon. If the location does not have conventional oil, why send out a mailer for a conventional oil change. In my opinion, this is a bad business tactic.
The entire crew is always a pleasure to talk with and they're always very transparent with any issues they find and my options for handling them. The store manager, Rico, was very kind and would check in on my in lobby from time to time.
Great service and prompt responses form staff and techs will be coming here more often and refer to family and friends
Great service and professional.
At Midas they take of your vehicle in a timely manner.
Rico (Store Manager) is always very friendly, explains everything well and keeps good communication with the status of my vehicle. The store is clean and all the staff are hard working people.
Midas staff are highly-qualified, skilled to repair any vehicle they receive. Kudos
Cost of repairs was fair. All employees there were very courteous and respectful.
The management and all associates were highly professional. This was an overall great experience and I will be a regular customer.
Derek, who was there before, was always nice and made an effort to get to know and understand the customer, me. I don't feel that way now. I didn't feel the ease I once felt leaving my vehicle there. I'm hoping to have another vehicle before needing another oil change and I am not sure if I will bring that vehicle to here
My experience at this store was fast and convenient . Rico was helpful in ordering the parts I needed and upon arrival I was able to take my car to get serviced. I paid the quoted amount, nothing more, and the customer service was outstanding.
Always good service and very personable and helpful.Very informative with no pressure.Knows my name.
I came in just to do an overall check on the car before a roadtrip. Technicians were really fast with getting started on my car and were honest about the car generally being in good shape. I mostly loved how fast they got the work I did ask for done.
Rico and his crew have excellent experience. They tell you what’s wrong without trying to upsell you. They fix the problem in a timely manner and get you our fast w/o compromising quality!
The mechanic working on my vehicle stripped my oil pan plug and also cross threaded my lug nut. I feel he was a new person there and should have been supervised
Great service very good competitive pricing upfront with additional cost bringing those cost to my attention
Everyone was friendly and my work was completed in the time promised
Excellent customer service and excellent work. I had a catalytic converter replaced. Work performed was excellent. Would definitely recommend this location for auto repairs.
Please make sure associate don’t lie on customers it’s one of the worst things they did to me!
Friendly associates that kept me informed throughout the whole process.Answered my additional questions about future services and recommended several options as well as keeping within a reasonable budget and time frame.
System was not working to process my order! I asked to check all fluids of my car, and they didn’t even top up my windshield fluid !
friendly service. Explained exactly why the tire needed to be replaced instead of repaired.
Blue was very professional and very clear on what I was paying for and what services were completed. They were quick and efficient with everything.
Rico was very helpful by explaining in detail the options of tires and prices available. It was very easy for me to make a selection.Thank you
The manager Rico very professional and helped me a lot thank-you
This was my first time to Midas. I used to go to Firestone but will be returning to Midas for all my future needs. The service was A1 and I am very pleased.
I was very happy with my experience at this shop. It is my new go to shop for my car. The customer service is excellent and prices are reasonable. I was greeted by Cinda the first time I went and she promptly help me get started with kindness and courtesy. Nolan is also in the front and a very respectful young gentlemen that you don't see as often today. I can't say enough about Rico who walked me through the whole process of getting my car fixed. I appreciate the time he took to explain to me what was wrong and what was needed to be done. Great team here at the Corona Midas shop! Good Job Guys!!
The manager Rico and his team are great to work with. We have been going to this Midas in Corona for years and they always do a great job. Very pleased with all the staff there.
Cinda, great location to take your cars to
Great service
From call to walk in I was helped by Rico. I'm definitely planning on making all repairs and tire purchases at the Midas in Corona. His professionalism with his coworkers was something to watch. His courteousness with everyone that walked thru those doors was something so uncommonly seen nowadays. I'm willing to go out of my way to visit this location and feel completely heard and attended to by Rico and his staff. Make sure to send my thanks for all their help. Thank you.
Made appointment, made it to the appointment and was received very well. Efficiency on what takes priority. Professionalism demonstrated all around the shop
Rico was super nice and he let me know exactly how much my oil change would be.
"After diagnosing my car I love that they assist in filtering out what should be priority in fixing, not only that but they have different payment options available not to mention the excellent work they did on my car now it feels as good as it did when I f"
I've been to this Midas several times and have always gotten great service. The team there is very transparent with pricing and what needs to be done. I also like that they are always helpful and friendly.
From the day I called for a quote, made an appointment, dropped my car off and and checked it in, the communication that I received throughout the day till the time I picked it up that same day was just perfect customer service. My check engine light went on and that is the dreaded sign to ever see in your car! Although a little painful in the wallet my experience at this location in Corona was flawless and I have finally found my new place to bring all my cars to when in need! I felt like I was taken care of and wasn’t taken of advantage of for being a female… Definitely highly satisfied!
the service manager was very friendly and an excellent communicator. He explained exactly what service would be provided, the pricing, and the estimated repair time.
Did a good job on my wife's jeep.No engine light comes on..So happy with that...And all other work done on jeep.Keep the good work up.Great job you guys.And thanks so much!
Rashad. God is the Greatest!
Nothing is Perfect. But you all are very close to it. Keep being the great Team you all are. I appreciate your service for sure
They locate my problem and call me. They explain the problem in detail and quote me a price and the time it takes to fix it.
"First time I have ever gone to a Midas facility. I made a same day appointment for an oil change. Upon arrival, the employees greeted me and were extremely helpful. Service was started right on time. A tech explained what they found during the car inspecti"
"The lack of clarity is incredible, the attempts at up-sell is unreal."
There?s a fine *** guy that has a lot of piercings and he is very tall and handsome and wears glasses . i would really love to know his name.
This is the only place I bring my 1999 Ford Escort. The men are respectful and NEVER try to cheat me because I am a female. Derek always let's me know what's the most pertinent thing to tackle and then everything else. I feel like my vehicle is in GREAT ha
Appointment was on time. Serviceman suggested a replacement for a part. He did not try to sell me the most expensive item. I received a synthetic oil change and all new wipers in less than an hour. Dashboard was reset. Everything is great!
"Exceeded expectations, fun and friendly service "
All issues were repaired in a timely manner and even a couple I did not tell them about were fixed and not on the bill. Couldn't be happier.
"My family has been coming to the shop on Lincoln Ave on Corona for a few years.The staff is always polite, knowledgeable and helpful.Excellent service."
"Service was excellent, Just an observation regarding cost of new material used on the service, I have validate the price each part used and you guys charge and extra 100% each. "
Good costumer service and very polite and very helpfull
Got my oil changed and tires rotated promptly. No sales pitch for other service. ??
Honored my 8am oil change appointment and I was back on the road by 9am. Thanks.
I got to Midas 30 mins. before my appt. and within 10 min. my car was taken in and the tech started working on the oil change and tire rotation. After that he did the alignment and 45 mins later I was on my way. My only concern is I didn't receive my prin
Spoke to Derrick as l had a multitude of question in regards to my Mercedes GLS 450 brake system/replacement. He took his time to explain all the details including cost and time of delivery.Great customer service.
Love my shop...they really take care of me!
Great customer service helped me out alot honest about everything explained everything to me of what was going on if you ever in the need for your vehicle to be fixed this is the place go stop looking elsewhere :) thank you all midas for all your hard work
Thank you Mike for taking good care of me and fixing my a/c which is much needed this time of year. Also letting me know which item to fix first since I need more repairs done.
I took my car to a Chrysler dealership in Norco and was ripped off and taken advantage of as a woman. Brought it hear and had the best service ever AND vehicle was completed before the anticipated completion date and for a fraction of the cost that the dea
Excellent service every time.
I was thrilled to find out they were open on a Sunday. They are an honest and fair priced family shop. Would definitely recommend and will be back again for any future needs!
It looks like they did a great job on my car - thanks!
The guys were very helpful!
Great service and fair prices
Best service - lowest prices - awesome customer service.Thank you !
This crew is skilled, friendly and knowledgeable, did great job!
the oil change price very reasonable, and quick
"I was very pleased with the brake replacement that was done on my vehicle. The owner and manager were so friendly, honest and delivered on all their promises. Definitely will be using them in the future for sure!!!"
Work done as promised. Dropped off my truck in the morning for brake service and oil change and it was done by early afternoon. Appreciated that they saved me money by not doing service that was not needed and applying available coupons. Interested to s
"I sent my 18 year old daughter to have the oil changed in her car. Last night I was teaching her how to check her oil, she had ZERO oil in her car, It barely showed anything on the dipstick. After calculating the miles, she had only driven 1400 miles. The "
It was easy and they qouted me for the right price.
"I like my local Midas dealer. They get the job done, on time, and at a fair price."
Great service and timely too.
"I arrived 30 minutes before my appointment. Work was started on my vehicle immediately. The manager was courteous and patient. My vehicle was completed in less than an hour. Convenient, reasonable and friendly."
Everything was great thank you Midas for getting my suv back running smooth
I came to get my car done and saw completely unprofessional behavior between employees. Older man with beard was inappropriately touching the young girl that works there. Yes she is beautiful and young but its obvious he is a player. He made me uncomfortab
Friendly staff and prompt service.
TOOK MY CAR IN FOR TUNE-UP AND THEY SAID I JUST NEEDED AN OIL CHANGE/AND MY CAR CAME OUT OF WITH AN EXTREMLY HIGH IDLE THAT DID NOT HAVE BEFORE...AND MANAGER CALLED OWNER (MARK/MIKE?) YELLING AT ME IN FRONT OF WORKERS
The shop has a great staff is very knowledgeable. I would recommend this place to anyone.
These guy are Great!! They figured out what was wrong with my truck and fixed it no problems and then when I couldn't figure out why the settings wouldn't reset so I could get it smogged they tried to help me with that too!! The customer service alone is w
At First it looked like it was gonna take a long time but thank God that the taco place was across the street. Always make an appointment first. Only took about 30 min great service thank you Midas
"I can't speak highly enough of the professionalism of everyone at the Corona Midas store. They went above and beyond the normal to fix things on my SUV. I'm so impressed with their commitment to getting everything right, especially Derek the manager. If yo"
"Awesome customer service.My new ""go to "" car repair place.Took care of my needs and helped me with future repairs.Will be making appointment soon.Thank you very much.??"
"Mike was great, he made this service so smooth. I found my new place."
"Great service, great attitudes and great results!"
Great and fast service overall a great experience I love the fact that they check the whole car
"I had two new tires, alignment and oil change done in just under 2 hours. The car drives way better. Thanks to Mike and your people!"
Midas overfilled my oil causing numerous problems to occur and when I called to get the problem fixed I was told by the Store Manager Derick that it wasn't their problem and he accused me of adding more oil to the car. When I asked for his last name he ref
Very honest and excellent people .
"We went to this place thinking new owner, better service. What an eye opener! Some guy named Eric quoted us 950.00 for new brakes and rotors. When we got home, the air cleaner cover was loose, and still something else rattling we can't locate. Now, here we"
"Always a great experience with these guys very nice n helpful and I would like to thank all the employees there they made sure of helping me and to fix my car quick and fast , will return and definitely recommend ??"
I had a great experience at Midas. They quickly attend to my vehicle and I was out in 1 1/2 hours. I was given a complete review of services. I will be bringing my other to get serviced.
"I want to thank Mike for treating me so special &being kind, talking to me with a smile. I appreciate it. I'am a happy new customer from now on. thanks to Betty for making it easy &chatting with me. I'm telling everyone this is where they need to go. they "
I seen a sign for oil change for 9.99 and it was the best thing I ever did when I walked into Midas in Corona on Lincoln I met Betty Eric and Mike they have helped me so much with my vehicle the best customer service I have ever experienced in my 41 years
Great service and very friendly.
"Boris was the employee who was helping me out or manager, if he isn't the manager he should be. He carried himself with professionalism, was very knowledgeable, helpful, and was caring of my time. This will be my go to spot for everything I can get done "
"Boris has done my breaks for the last 10 years. He's really friendly and is dedicated to the customer from start to finish. I call the day before to let him know I'm coming, so he has my brake parts and I'm in and out in a little over a half hour. It's eas"
