Ronnie got me in last minute and got my new tires installed!
Customer service is on point. Mr Milton help me out through the process. Differently coming back
Can't do t have access to a smart phone.
I had called about getting My head lights fixed because they didn't work was told how much it was going to cost and how long it would tak
The staff always explains any potential problems and gives good recommendations for maintenance. When faced with a large bill, they offer good payment options as well.
They listen to your concern and they want to make sure that their customer was fully satisfied on their works to be done timely and accurately fixed the problem in reasonably price. The advisor Ronnie of Midas in Daly City was so helpful and will listen to your concern. Job well done!
Ronnie is very kind and efficient! Helped me by listening and making sure all of my concerns were addressed and answered all my questions. Would recommend!
Professional staff. Great communication. Kept me updated. Very friendly staff. Easy on line appointment. Great follow up.
There workmanship is better ever time
Getting better every times
The coupon price was $29.99; however, the computer-generated price was >$32.5 and the associate was not able to modify or correct the price
They always help me out and explain everything
Service manager was very professional. He notified me every step of the way. They fixed the grinding noise and replaced the lug nuts within 3 hours, which was very fast compared to service at the Ford dealership.
I was given an immediate appointment with a very kind staff member as I was concerned about my car. They also gave me an evaluation on what my car would need in the future.
I was highly satisfied with my experience because scheduling the appointment on line was easy, the staff were responsive, the repairs were explained clearly, and the time needed for the repairs was very fast. I would definitely go back to Midas.
Overall everything was as needed. Cost wasn’t too bad considering price of the oil.
Estoy satisfecho porque siempre me atiende con calidad El servicio es excepcional Además cuando programo mi cita por teléfono me ayudan a programarla lo más pronto que pueden
You bluntly ripped my daughter off. You took advantage of a young girl and severely overcharged her.
Es mi mi lugar favorito para que le mantenimiento a mis carros, me gusta el el personal muy amable .
The service was great, no problem.
I was able to schedule an appointment same day but didn’t expect to wait as long. The service and explanation was clearly explained.
Service could have been slightly faster. Too much emphasis on trying to sell additional services.
I'm always getting high level of attention to my needs at this location.
I would like to acknowledge the professionalism and good customer service skills of Mr Milton Orellana.A brand ambassador of Midas - that deserves recognition.
Great customer service from Milton, fairly quick service, and happy with the service provided at an excellent price point.
Was what I expected for an oil change. The mechanic explained the rust issue with my breaks, tire wear & that either the dealership or a transmission shop would need to replace the transmission filter for my vehicle.
Everything goes smoothly.
Waited for nearly 3 hours to complete oil change.
The routine service was handled in a timely manner, given the circumstances. Price for service was reasonable.
Scratch on vehicle. Found when exiting vehicle on lower portion of drivers door.
Honest didn’t try to sell me anything I didn’t need good customer service
The service was excellent
Because Midas associate was knowledgeable
The service personnels are friendly and accommodating. My only issue is the waiting time but I know those technicians are on lunch so I waited 1 hr & 30 mins for an oil change.
Tony was very honest and professional.
The guy who helped was really kind and empathetic, I told him what was happening with my car, he listened and then patiently explained what has happening and potential solutions. I felt taken care of
Staff are nice and very helpful.
No hassles quick services. Good price with coupon.
Because the credit card system was not working and I was not prepared with cash on hand. So I could not get my keys until I walked 3 blocks to the local plaza to find a atm and I am handicap. Took 30 minutes to check out after my car was completed and no discount for the inconvenience.
I had an appointment but rhey were working on other cars that arrived after me....
i had an appointment for 1:00.the people at this midas said staff was out to lunch, too many customers, etc.waited a very long time.what's the point of an appointment?
Great and will be back for next service. Thanks
I went in for a wheel alignment and was then given a bill of 3,000$ took it another shop and what needs to be done came out to less than 1000$
Be careful when rotating tires. Mucus mix damaged my splash shield. It fell off on freeway
Shawn Black was outstanding. He checkout the vehicle and let me know basely why the check engine light would come on ... Shawn determined because the gas cap was very worn out $50.00 part vise $200.00 repair? l have been with Midas along time.
Thanks for all team midas..?? See you guys soon” Have nice week!
Had appointment till wait for one hour.expect less than 45 mins
The customer was great and so friendly, l will recommend all my friends to go to Midas. Thanks so much for the great services!
Milton and Edie are awesome
everything was great and milton explained the job being done
Porque siempre que llego me atienden los empleados del mostrador muy bien en español
Improve check-in process. I waited 20 minutes to speak with a service advisor. Complete service promptly. I made an appointment for an oil change, and yet I had to wait 3 hours to get my car back. Unacceptable.
Thanks a lot for many years of excellent service of Midas Team !
Very nice and professional Rep. A very good atmosphere. I have been at that location before and I do plan on going back. Every time I go on a road trip, I always pick Midas.
Get better workers who know how to fix n insepect with out messing up ur vehicle!
Customer service was spot on. Everyone was nice and not pushy. Overall experience was great
Changed front & rear brakes; & others.Costly maintenance bill.
Address my concerns about material pricing. Instead of sincerely acknowledging that the markup was 80% on pads and rotors, the associate actually lied to me about the markup % (saying it was 70%) and then tried to mislead me that I had a lifetime warranty when it was only for the pads and not for the rotors when we were discussing the latter. Either way, it was wrong and disrespectful. Then he shockingly tried to offer me as a "good" offer an $80 oil change when I actually just paid $50 for an oil change like he was actually offering something of value! I called the corporate level customer service two days ago and still waiting for a contact back. I spoke with Sharon. In any event, I think 80% markup on materials is egregious and I want a partial refund.
The over all service was great. The associate who helped me was super knowledgeable and friendly.
Tony & Milton provided excellent customer service and explained every detail.
Porque pensé que se tardaría menos tiempo Pero entiendo q la vez que todo es un proceso Por agregar quede sorprendido de la tecnología que tienen hoy enviándole msj de texto de todo acerca del vehículo allí se da cuenta uno del profesionalismo que van alcanzando tanto en images que recibe uno como en texto explicándome
Service advisor Tony was very helpful and a professional. Explained service and communication thoroughly throughout process. Like the online diagnostics results.
midas installed my all terrain tires. and after going home i noticed that the steering wheel is not straight and vibration on steering wheel is very noticeable. after two days i went back to midas on hoping they could help me. they said they couldn’t help me because i should know why i have too much vibration because of my tires. i begged for them to check my tires and they did. after almost 2 hours and a half. they fixed everything. i was so happy and very thankful after they fixed my car. steering wheel straightened and no more vibration on steering wheel
Excellent customer service and great prices
Inspection was completed on time
Tony was very nice and very helpful. It was very fast work and price is resonable also. I am very satisfied.
Service Advisor Tony was on point with everything on my service repair. a call was made and explained the diagnostic findings on my vehicle. He was very knowledgeable and had good intentions for the care and upkeep on my chevy sonic 2013. Very pleased with the job on this service job. He is very polite well spoken ,friendly. I have taken my vehicle here many times as this is my neighborhood area within close by 5 min walking distance .
I was able to get in on the day and time I requested and the work was done well.
Midas people were friendly. Oil change was performed quickly and promptly.
I sat and waited 2 hours for them to do an oil change that I had an appointment for
Be honest with estimates. Overpriced estimate and felt taken advantage of, and initial oil change was never even attempted.
Good customer service ..accomodating questioned answer in a right manner..
Easy to make appointment. Staffs are friendly.
Both the two guys in the office were very accommodating. I appreciate the little talk that the guy Tony shared me how important to have my car be maintained on regular basis.
It was convenient location, didn’t wait long at all and customer service was OUTSTANDING!
The associate Eddie was great
Staff were very friendly, kept me informed via phone of possible changes
talk to them,i brought the car there twice,but cannot do it.some other shop fix the problem,but they refused.
The shop opened on time, maybe even earlier. There was one client waiting in line, and immediately giving high praises to the people that works there and the service. I was able to leave my car and they called me when it was done. Overall very happy with my experience.
The desk was professional and knowledgeable and replaced my tires valves
Eddie is a wonderful communicator and friendly. Also, a great listener. The service was completed efficiently. We will definitely go back.
Friendly customer service.
You need people that can stay on course. My appointment was at 3:30. I hope they’re at 3:15. No one was infront of me and they didn’t start to help me until 3:40. One guy was fiddleing around with the computer and walking in and out of the building. The other was helping one person and that took forever. Then when they finally helped me he asked me same questions twice while making a phone call to another customer. Like you’re helping me not someone else. I woke customer service too but I was less than happy with the wait time and just the way the customer service went. The car had oil all over the steering wheel, door and seat. But it seems to be running fine and the check oil light is off. So I guess I got what I paid for. No one will probably read this but I guess it’s better than me leaving it as a Yelp review. Also maybe spruce up the place a little. It doesn’t have to look and smell like a place only dudes go to. Thanks for listening.
Staff were friendly and communicative. They showed me what was stuck in my tire. This was my second visit and both times I was very satisfied with the friendliness and communication from the staff.
I was satisfied with every aspect of the facility until manager called me a liar by stating that customer service don’t make mistakes while I am sitting and listening. I made appointment for 2 cars and customer service didn’t mentioned with the appointment. Managers comment is unacceptable to assume I am lying for 2 cars appointment, not knowing my conversation.
The old timer worker who know you personally
dropped off at 8am wasn't not finish until 9.30am. did not give me my key for the locking lugs. i had to go back & asked foe it.
The customer service was awesome!!
Eddie was very nice and did not try to up sell anything to us. He seemed very honest.
I would like to acknowledged the good customer service of Mr. Milton Orellana - Store Manager of Midas Daly City. He is a great asset to Midas - very professional, friendly, helpful and accommodating. I had been a customer of Midas for the past years and it’s always Milton who I looked for always. I know that I am in good hands with any issues of my car problems. He needs recognition for a job well done. It’s not only to me but all customers he has served.
The technician give me some ridiculous recommendation for my vehicle the total is .more than $1500. I have my own mechanic and I used to work for Toyota so I understand what is my vehicle really need. I have my own mechanic and I used to work for Toyota so I understand what is my vehicle really need. So far it’s just need a serpentine belt but not that desperately they gave me a quote about 700 to change the belt but my mechanic will only charge me about 100 including parts and labor. Midas has very bad reputation to rip people off and I know that more than 10 years ago. But not everyone has lack of knowledge about automobile. Please stop doing that in order to bring more customers back!
Very pleasant and courteous. Very knowledgeable and took the time to explain my options.
Good value and service done promptly.
Fast response, efficient work, thorough description of work being done, properly notified me of what work the vehicle needed, then asked what i wanted done the most. Gave me total discretion of price estimate and explained what should be done first when i was slightly confused
If an apt is set for a certain time and the employees call back to confirm the time and date of the APT. It should follow its schedule. I was informed that the guys were running behind, i asked for a time frame to which they informed me that they would call. went to run an errand and lunch. After 2.5 hours with no phone call, I walk in and noted "it was next". I stared at my car in the parking lot untouched for another 45 mins I had enough and was going to be late for work, i asked for my keys back to which they made me wait another 10- 15 mins. im patient and very understanding, i work retail so i can empathize with most. But again, If the customer sets up an apt and Midas calls back to CONFIRM the time and date. MIDAS should hold responsibility keeping their schedule. I wasted almost 4 hours of my day and jeopardize my job with the lack of respect and mindfulness of the customer.
There is a man named Shawn Black working at the counter, and his personality, professionalism, and knowledge made me feel safe and secure with my decision. Shawn is the reason I am now a life long customer.
The service associate Shawn was so friendly and kind and knowledgeable but his coworker kept making fun of him and giving him a hard time. Shawn mentioned that he is in transition right now and I wonder if midas promotes bullying people who’s lives are already hard enough?I would return for the great service but definitely disappointed in the culture.
I have a push start vehicle and something that bothered me was when k walked to my car it was left on and had been for at least 20 mins because I left for a moment. I got in my car and called to complain and the guy I spoke with was very condescending. After waiting for hours and paying over $500 the last thing I want to do is have to fill my tank because someone left the car running for 20 mins
Prices (at least estimated) need to be communicated better. Also, the check in and check out people tried to get me to add additionally things to pay for without explaining why or where the charges came from
Me gusta por el servicio. Y ablan el espanol. Y el joven milton. Me a tendio alo maximo en las 2 veses que visito midas. Grasias
I was told my phone was not accepting voice mail. I received voice mail later that day but the reason that Midas tried to contact me was because my requested tires were not available. I don't understand why Midas did not send an email to convey this information. I was told this when I arrived at the location. After the visit, I received a cashback offer from a different credit card than the one I used to pay. I wanted to debit the card I paid with and pay with a new card but was told this was not allowed.
Shawn helped me and was super communicative and when i had other problems he explained in a clear and kind way. He was not forceful, he was not demeaning, he was extremely respectful and answered basic questions in a honorable way!
No me ecplicaron absolutamente que incluiria el servicio, y cuando fui a recojer el auto, me hicieron esperar 40 minutos a pesar que el auto ya estaba listo... los 2 empleados a cargo eran tan lentos .
Dese el principio con la cita que hice me atendieron bien y me ayudaron con respecto al día y la hora en que yo quería que me atendieran Además el día de la cita me recibieron de acuerdo a mi hora programada además de la amabilidad con la que me atendieron y con respecto a la entrega de mi carro muy programados
If your unit takes a reservation for 2:00 p.m. and doesn't even pull the car in to the service area for an hour and a half. There is a problem
Friendly, knowledgeable staff. Reasonable prices
Great customer service and fair pricing
The person who helped me was very helpful and explained what was going to happen.When I had questions, they were very responsive. I liked that I could make an appointment online.
The customer service the experience was great. Your employee Milton is an awesome employee. His experience the way he recommended the work and the way he explain it all.
The reps explained the process clearly, were able to get the tire over night and had the job done quickly the next day
My Midas in SF closed, so I had to go check this one out in Daly City for an oil change.I'm happy to say that Sean and Milton are the sweetest and consistent with the service I'm used to getting from Midas! They really felt they knew there stuff and were friendly to deal with. I'll be back.Thank you!
The were fast ,friendly and courteous
Im very familiar with a few of the regular workers who are very professional and polite. I especially want to give high praise to Milton who has been more than a professional worker but also very personable and makes you feel like family. Hold on to this guy. Miltin is a great asset. Especially for a return customers who has seen management changes for years of patronage.
Great Services and friendly. Thanks.
Shawn Black was very helpful and accommodating. Fast and efficient service.
The service professionals were very accommodating. The tire alignment machine was broken at the time so we will have to come back for a follow up.
This is the second time I have been at this location 7198 Mission St. Compared pricing from other shops and Midas provided good pricing, quick service and very informative on the service and recommendations.
The atmosphere was great. And everyone was nice. The service to my care was carefully explained.
Under commit so you can over perform.
They just went above and beyond and we’re extremely up front. I had a gas cap that was damaged and they took the time to discuss the problem and fixed the problem with integrity.
Very friendly and professional staff.
Great customer service, the front desk staff were very friendly and knowledgeable
Porque todo se hizo con profecionales y además confió mucho en el establecimiento
the tech (eddie) was very through, polite and efficient
Daly city manger named Milton did a great job on my viste. He is very knowledgeable.
Eddy - service tech was very good. I have worked with him before at another location.
Good service friendly staff
Over priced, I was lied to about parts needed to be replaced, customer service was horrible when asked why the part needed to be replaced he couldn’t give me a solid answer. I took my car somewhere else and paid significantly less than what your team quoted me.
Overall, the entire oil change took 40 minutes. It was the fastest I've ever experienced. The associate was extremely helpful, and answered all my questions. I really appreciate how easy, and quick the entire process was. I really appreciate the hard work put in by the associates and mechanics. Thank you.
Customer service has always been beyond excellent at this Midas. The pricing however has gone up significantly. An oil change cost more than the dealership. The dealership pricing for an oil change also includes vacuum and a car wash. Please lower back your prices to retain more customers.
Great staff and professional mechanic/technician highly experienced...
Took 2/12 hrs to complete a 4tire balancing however my appointment was on Monday Labor Day.
Friendly customer service given!
Techncially, since I checked "not at all likely" to return, there is nothing you can do to improve my next experience since there will not be one. But, the reason for that is that I am going to find a place that sells road hazard insurance where the seller does not still me a $52 "labor" fee. What kind of coverage is that? Considering that fee and what I got, that just amounts to a 50-60% discount on some tire that I could have just bought outright. So call it a discount, not coverage. p.s. My son, who went back to pick up the tire, said that they required cash payment. What is going on?? Whatever THAT is, I will not be a part of it in the future. Good luck.
Because of Antonio at Mission St in Daly City. Excellent!!
Overpriced quote for work. Unnecessary recommendations. Told to replace brake pads when they are at 40%. Told to replace shocks when they are completely good(Got a second opinion)
Milton and staff were very professional and Milton was very helpful .the tire I needed , Midas didn't carry it , Milton suggested other sellers. I purchased from some where else and brought the tire to Midas to install !!
Por el precio Antes pagaba menos por el cambio de aceite Pero a la vez entiendo que todo ha subido de precio por lo que puse satisfecho Aunque agradezco el descuento que se me hizo como siempre de 20 dólares
The staff was super knowledgeable, professional and very friendly. Staff answered all my questions and explained everything with great detail.
seemed like car was elevated for a significant amount of time without any work being done. also the hood was opened unnecessarily.
No comment!Everything was execellent!
Listen to the customer and when they request something reasonable do it and not argue and tell them to leave
Great customer service from the new guy.. it was his second day but he was extremely helpful and even more friendly, my girlfriend and i left saying we cant wait to come back. Great service. Both gentleman at the front desk were super helpful and friendly great training
Excellent service by the team, thanks
I came in to check on my suspension (shocks), exhaust (muffler), and brakes AND to obtain an oil change. The associates spent a lot of time inspecting the truck to make sure that I only received the work I needed. Everyone was friendly.
My rear brakes were fixed. No more squeaking noise.
Needed major repairs to the front axel. The repairs were done at a reasonable price. Parts needed to be brought in for the repair but the work was completed earlier than anticipated.
Make sure that work is done well, it’s a hussle because I have to comeback and re do the job , waste of time
Customer service is the BEST!
Communication was good and everyone there was friendly and attentive
MIdas was open on 4th of July holiday. Had 2:30 p.m. appointment for wheel alignment. I was running a little late but I was still able to receive the wheel alignment.
The representative who assisted me was friendly, precise with pricing and excellent service
HAD TO WAIT TO LONG TO CHECK IN & LONG WAIT TO PAY ONCE THE JOB WAS DONE
Antonio was helpful, informative, and friendly . Making the appointment online was also very easy. I will definitely come back for other services.
In and out with appointment!
Friendly service. Explained services and costs clearly. Internet wi fi helped me work while I waited.
Satisfied with their service always
Well explained the problem and the pricing
Be clear with pricing. Price was the same after applying coupon because associate decided to raise to prices and pretend my coupon was applied. Would not acknowledge his unreasonably scamming practices.
Inspection too longWrong parts ordered
I’ve been coming to this location since 2010. The staff has been so accommodating, friendly and treat everyone well. Their general manager Milton is always greeting me like an old friend. Eddie also helped me this time around and he’s great as well.
customer service very accommodating and friendly.
Whoever I doing the scheduling on the phone is definitely not communicating with the service manage! She scheduled me for a 2:30 pm appointment, but my car did not get serviced until after 3:30 pm, that’s an hour waiting for nothing! Not counting waiting another hour for completely being taken care of! The service manager was very apologetic for the inconvenience, but he said he brings this problem up at every meeting. I guess whoever is at these meetings is not listening to the people that are servicing the customers, the ones that sit in the waiting areas for over two hours for a simple oil change.
The person who attended me was profesional.The place was clean.I Also like the coffee.I didn’t Wait so much time for my service.
Fast service and good service
Need to perform tire rotation as stated, not wait till customer asked to do so.
Staff did not communicate that they were backed up and that it would take longer than promised.
Friendly, Fast service with a smile.
They said my airfilter needs to be changed! I can do myself and save the money!
The whole staff is wonderful. They are super friendly and helpful. They work at a very fast pace! This is my go to spot for my car service needs!
Milton was very professional
The associate was knowledgeable AND didn't talk down to me as I explained what was wrong. The services he offered made sense for the problems I was seeing and they found and fixed the problem quickly!!
STAFF PERFORMANCE IN CUSTOMER SERVICE WAS IMPORTANT TO ME. THEY WERE FRIENDLY AND TIME WAITING WAS REASONABLE. I HAVE RETURNED TO MIDAS FOR ABOUT FIVE TIMES.
Good afternoon sir. I just wanted to said that I'm very pleased with the mechanics at midas daily city the work the quality is amazing 5 star service. So far I have no issues with the car I still believe in the midas promise not in merced but in daily city a high 10. Milton the mechanics amazing they should teach that to the merced location dedication respect good work ethics. Thank you have a great day
They were accommodating when I had to change the time unexpectedly. I have a history of bringing my car there and without exception the service is terrific. They don’t recommend things that aren’t needed.
I was satisfied with everything
Very good price for oil change . Cheaper than the dealer and tire rotation was included for free
I was told they rotated my tires. They did not. I was watching my car from the office & on the invoice I was given tire rotation was advised. I was told prices went from $21 to $42 for conventional oil change without coupon, in previous visits they honored the sticker & coupons. This guy was slick!
It took 3 hours even with an appointment. Too long to wait to have tires inspected and stem repaired.
Friendly staff, good service, timely delivery of my vehicle. Thoroughness of visual/physical inspections. Car feels better than when I brought it in for service
Didn’t have an appointment,walked in and they took care of my car right away
Quick, courteous intake. Car ready before estimated time to completion.
It’s a concern if they would always suggest more work than what was needed.
My car only needed an alignment, and they couldn't do it because supposedly it didn't pass the ramp even though I came here before and saw them with my own eyes going through the ramp, made me waste my time completely, and took them 4 hours to let me know they couldn't complete it, absolutely terrible service never coming back, apparently Ford Focus is too "Low" for this place, could fix the problem with only putting something under the tire, too mechanic inclined to do this TERRIBLE, if they had a 0 rating that would be mine.
"I had the worse oil change service ever. I came in for a very basic oil change. Oil change only take about 10 minutes. From the time i came in to the time i pay, it took one hour and 10 minutes and there was no car being serve in the service area. There w"
I was satisfied with the efficiency and friendly service. This was the second time that I visited this particular Midas. Happy Thanksgiving !!
Great services from sam tart to finish!!!
I was very pleased with staff as they were very professional and explained everything throughly. I will return.
"I met three people at Midas and all were very courteous professional and helpful. The 2 other qualities of this place were honesty and trouble shooting never giving up attitude fireball. My car was in accident and the front barring,hub, and alignment were"
first the manager and team are very cordial and amicable. Though my issue may be with the easy pay system ... i was told by midas staff that my easy pay set up acct had enough for my second car. but at the point of checking out i was told that i had to a
This was my second interaction with the Midas Team and it was a smooth and pleasant experience! I was treated with kindness from the moment I stepped into the Midas location. I felt VALUED and I felt ASSURED that my car repairs were in CAPABLE hands. My
"I though Mida?s was one of the best Auto shop in the US, I am confidently brought my SUV for just a simple oil and filter replacement and requested to reset the maintenance over due that pop up on the display. which I explained to the counter who assisted "
"The service was done quickly, but the car was returned with dirty windows due to using the window wash feature and not cleaning up after the check.."
It?s always a struggle to find an honest and trustworthy auto shop and these guys always come through for my family?s cars and trucks.
Very well done! All the required service and advice. Very knowledgeable!
"I truly appreciated the professionalism that I received from Eddie! *Shop Manager* As soon as we entered the shop, Eddie was very attentive and informative, with what we needed for our vehicle.Once he explained the entire procedure, we knew we were getting"
they did what they have too,got my car back after more than 5 hrs waiting.i have 1 pm appointment,drop my car before 11 am, got it back after 6pm.so far,no problem.
I have an appointment at 2pm today january 23 for wheel alignment and the agent named george was so rude and try to insult me maybe because im asian he told me its a long wait. He told me im not is the system and thier system is down. One couple cane they
they had me in and out thanks guys
Great customer service and friendly staff
Knowledgeable professional
"I am happy with the tires, the price and the service given my car. "
I bought two new tires with installation and alignment! The job was disgusting the wheels were not balanced! When I visited the Center for the second time and the cars stole the charger box for AirPods Pro! I?ll never go to Midas and would recommend it to
Great customer service and reliable job
Great staff, very friendly.
Customer service was not good at all, the receptionist was really snappy and short with each customer.
Prompt. And also very informative to the services needed
"I went into Midas on June 17th to get a o change. When I pulled in, there were two men that worked there talking. They saw me drive up, looked at me and continued to talk! I then asked where to park to get a oil change! One of the men said just pull right "
Great team service at Midas
These guys are great and friendly!!
The staff at this location is soo great! Customer service is a key to a business and your staff is soo knowledgeable and kind.I am truly soo happy that I now found a new location for my vehicle needs. Thank you for all help!!
The employees are Nice people
Customer service from Tony was magnificent. Very professional and courteous. Job done at exact time as promised.
Excellent service. With recommendation for issue's needed for the vehicle. Thank you very much, I recommend services to other's. Thanks.
Thanks for being there and doing a great job!
Employees so far are friendly and take the time to explain and educate you on what and why they suggest the service they suggest. Have been there two times and both were a great experience.
Excellent service and advice from Midas staff. I was impressed!
Excellent service they did to my tores and alignment
My son and I waited three hours to get an oil change done. We came in at 3 o'clock and stayed there until the place closed at 6 waiting for the change to get done. There were numerous cars ahead of us and we were not told ahead of time this would happen. T
Satisfied. Very accomodating and helpful. Was able to answer my concern and questions.
Great location and amazing service. Shop manager is friendly and helpful
I noticed that they had not rotated my tires after my oil change/tire rotation.Had to wait an additional 30 minutes for them to do it. Make sure to check your tires before you go in to make sure they don't skimp on this!!
"Not many places make you want to take the time to write a review. Hands down this place is one of them. Quick, professional, and amazing personnel makes it an easy decision to always come back."
Great service friendly staff
could not paste * see above
"Summary - Ronnie at Daly City Midas - fantastic, extraordinary, 5-star!!! Manager at Redwood City - the opposite - 0 zero stars and an embarrassment to Midas. Details below:I had a horrific experience with the Midas in Redwood City who fixed my front br"
Excellent job ,thank you for everything
So everything was good up until the work was actually done. I was in the waiting room the whole time and waited for my car to be ready even though I had an appointment. It's fine to wait as i'm sure they're super busy. The problem I had was that I paid
"I went for a oil changes and I told one of the workers that there?s a light on my dash board and it?s for the the tire pressure and he told me i need a transmission oil, so today I went it honda i ask for quotes for my car they check it my car is 84,000 mi"
Service is exceptional & amenities in waiting room area are available
"They were short staff, so I had to wait a little longer. "
My water pump gave out and Midas got it repaired and me back on the road quickly. They diagnosed the problem on the weekend and had it repaired by Monday. Quicker than I had thought they could do.
Excellent and fast service
Very pleased with the experience getting a new tire and new windshield wipers. Very easy and friendly people
Great service and respectful.
"Very friendly staff. All the service provided is transparent. You can actually see it performed. You never know what happens to your car when given for service and they take it back to a shop you don't see. I was watching the mechanic, do the work from the"
Last time I was in the service person said my strut and shocks were leaking and causing my tires to cup. I told him I changed them not to long ago. So I took in in the dealership to get an actual reading and came back negative. Midst as always try and tel
I brought my 1965 Chevy Nova SS into your shop as I had a large problem.My driveshaft was rubbing against my muffler and causing a loud scraping noise.Ron immediately lifted my nova on your rack.Ron had the ?Welder? fix the problem in 5 minutes!!!He heate
Great customer serviceProfessional attitude Friendly
"The people were polite, the waiting room was clean as well as the restroom!! The service was excellent and timely. They informed of what was needed and other services that they offered. I am going back to not only for the service but for the fresh popcorn "
very good service people very professional.
Good serviceI love this placeThiss where I take all my cars for their needs
All associates are expert
Good. Will recommend . The technicians knowledgeable
"Last Friday, June 28th, 2019, my starter went intermittent to the point of needing replacement I managed to get my vehicle to Midas. Jack, Ronnie and Invisible took care of servicing me and had the new starter installed, along with an oil change and tire "
So far I have remained loyal to this Midas location for a number of years. I recommend giving them a try if you need work done on your vehicle(s).
All staff are extremely good and the owner is so kind.
They where great and service was fast
Good service. Good people
My service technician provided me with a written quote and explanation of the work that needs to be done prior to performing the services so v there's no surprises. The work was done within the timeframe given. This would be the place I would be bringing my car for routine maintenance.
"When I walked into the waiting and appointment area it was completely overflowing with people - some waiting to check in, some waiting for their vehicle. I was impressed with Ronnie's ability to keep smiling while taking care of us patiently. My car was"
Excellent professional service. I traveled from San Francisco for their honest straight forward service of my two Honda vehicles. Ronnie was very patient and helpful along with their entire professional staff & a clean restroom! They take pride in their b
Great service and helped me see the problems I had and answered all questions I had. Was quoted an hour but took 30 minutes
Was asking for the tire prices and the lady hung up the call. Wouldnt recommend calling them regarding prices very rude
Great service and staff. Great coupons!!!!
"Everything was good, my vehicle was servised in a timely manner. I had an appointment so no waiting. "
"I brought my car in because I needed the two right side tires replaced. Done. One month later I?m back because a bubble formed on one and was shot. They were short staffed, so I had to come back. Fine. But then to have to come back several times, miss time"
These guys truly exemplify Customer Service and I would not go anywhere else.
Got a deal for synthetic oil and tire rotation. Thought it was a good deal until I saw that my tires were not rotated. The windshield wiper fluids were not filled. I?m thinking they didn?t use the synthetic oil too. Disappointed..
Don't try and upsell something customers don't need. I will never give my business to midas again they lie to customers.
Everyone was professional and courteous. They have a top notch team and I recommend to anyone and everyone.
I can recommend to Midas this location for trust and very professional workand phone call .
Very quick and excellent service, Ronnie was extremely helpful throughout the experience.
Fast and easy!!!! Excellent work!!!!
Outstanding service. Very professional and timely.
The reception was great. People are very friendly. I came in for an oil change and they asked if there are other concerns apart from what I came in for that needed to be looked at. And they review service recommendations with you after the service is done.
"I set an appointment for 11am, then the shop pushed it back to 4pm. When I showed up at 4pm, they said they could not work on my car today. What?s the point of an appointment and then having me come in person to find out my appointment would not be honore"
They blew up my engine and now they are try in to lie they way out of it they are dishonest and have horrible service I'm forced to take them to court over my car that they ****** up and is lying about so they don't have to pay up
