Because they treat my vehicle professionally.
Great customer service.Very knowledgeable.Communication is excellent.Reviews are great for this establishment.
Were able to sneak me in early since I arrived a bit before my appointment. Always a great experience!
Tony is awesome. He knew exactly what I needed for my brakes and handled it. He made checkin and out super easy and fast. Plus he was super friendly and knowledgeable.
Tony is very professional and all get things done that are needed. Thank you TonyNorma Jewell
Professional and honest and accomodating
Tony fabela and his crew are the best, honest and professional thanks again
The owner Tony is very kind and knowledgeable I trust his judgment
Always has a positive manner when conducting their work. Always has a flexible schedule to work with you. Pricing for parts and service are very good.
Tony is, without a doubt, a gem. I no longer live in the area, yet I drove 45 miles for a brake check. A competitor claimed I needed front brakes, yet Tony did them only a few months ago. The pads weren’t even close to being as worn as the competition claimed, but they were correct regarding uneven pad wear. I got new pads, the calipers were checked and found to be working fine and I was on my way at no charge. Absolutely worth the drive.
Tony is amazing! Great customer service, friendly and straight forward.
I’ve been a customer of Midas in Indio for many years. The service provided has always exceeded my expectation; friendly attention and quality car maintenance.
Pricing, service, cleanliness
Tony is friendly courteous and professional to all he deals with! We trust him
Tony and the crew always takes great care of me and my car. I appreciate them and will recommend them to anyone looking for great help!
prompt call back with appointment and very clear on the charges for the servicses.
Tony’s extremely friendly and very knowledgeable about all things that have to do with cars. I have full faith in Tony and believe that he will only recommend services that he would only recommend for his own family.
Solid service with a good price in the time requested
From the moment I called Midas, Tony was extremely helpful and really nice, so I knew taking my car there was the right decision. I will definitely be going back for other services my car may need!
Tony at the counter was very helpful and explained everything they were going to check. No surprises.
Very honest and great prices
Treated like a customer should be. Was only sold what I came for and when I didn't need something it wasn't replaced.
Tony was very helpful in explaining the issue with my vehicle and the options to fix the problem. He was also very clear about the pricing of the service.
I’ve been taking my vehicle to Midas for a while. I have always received a high level of service and been provided clear expectations about what needs to be done. No surprises and good work.
Tony was great with explaining and updating me with the process of the car and everything that was needed to be changed on my vehicle, as wellTony and his crew did a great job on resolving the issues on my car that it feels as new
Tony is very pleasant, answers all my questions and concerns. Never tries to over sell services my car doesn't need. Highly recommended to my family and friends:)
Excellent service coupled with excellent work, great prices and a friendly crew are all hard to beat. Great shop!
A very good experience overall
I like the fact that I can go in tell Tony exactly what i want and get it. No one pressures you to buy anything you dont want. What I saw there were people being advised on needed repairs with no pressure to have the work done this I noticed with people in the office and people who called .
The service was friendly and fast paced. Extremely excited with this location and company. Will be returning in the future for upcoming car services.
Tony is extremely friendly and always provides a courtesy call when my car is ready. He is always flexible to fit me into the schedule even without an appointment.
Tony not only managed to get me in on a busy day, he kept me in the loop regarding costs and additional parts. Will definitely return.
Tony is very honest, kind and communicative. I've always had great service there and really trust them
I like the way Tony runs his shop.
The service experience was great. I appreciate the effort and hardwork the service techs put into their jobs. The return customers at this location are like family.
Quick, great value, rep is always on incredibly friendly and professional (Tony).
Tony (Midas-Indio) was extremely accommodating and clear on the work that was done with my car. Called me when car was ready, went over the work done. I'm very satisfied with this shop.
Tony has always been helpful and reliable
The manager Tony is very nice and treats all customers with respect and dignity. I have always had good experience with him and that is why I recommend this location to others.
If you could not do a service when you first take it in to and see there is a proble from you doing your job call the client and say it will not be able to be done then to wait and do it anyways my car feel worse then when I took it in.
I received exactly what I asked to be done without extras added. Unlike other places that try to sell you everything under the sun even after you've told them what you want.
Tony is wonderful Very happy
For the last four years I have taken my car to Tony. I have always received prompt attention to any questions I have and have always been satisfied with their professionalism. I tell people all the time that they are very honest and always take care of me.
Great customer service, very prompt, courteous and delivered as promised!
Entered for an appointment online very late. Was called first thing in the morning and was able to drop off my vehicle with ease. Associate, Tony, was very friendly, knowledgeable and helpful.
It was very straightforward and tony was very helpful and friendly. It made me feel very welcome and cared for.
Friendly, and I believe very honest
Kind, friendly, courteous and professional.
Great reception and service for the price.
Tony Fabela is friendly & honest
Great service! Friendly and helpful owner. Quick service and fair price.
The friendliness clean Ness and very efficient
Muy contento con el servicio y el buen trato. Y también. Me explicaron una duda para un servicio que yo quería para mi carro y me recomendaron que esperara por un poco más de tiempo para hacerlo porque todavía no era necesario hacerlo. Muy honesto el dueño. Grasias. Cuando sea necesario volveré no cabe duda. Y recomendare a mis amistades
I got what I expected at the price I expected
I came to Midas on the recommendation of my neighbor, Alex Alt, I was NOT. Disappointed. Midas was everything (service and quality) he said it would be. I’m impressed.
Tony was very detailed and seems honest.
Me senti muy confiado con el manager del establesimiento Poe su conocimiento y su amabilidad.
Service manager had total control of his business, he also had great mechanics.
Clearly stated cost of service and easy access location
I was highly satisfied with my oil change at Midas. Tony the manager was friendly and explained everything to me in detail. Over all it was a great experience, I will definately be coming back in the near future.
This is the only shop where I have 100% confidence in the knowledge, quality and competency of the work done here. And all with an impressive speed. The customer care is beyond above par, it is the highest quality possible. I wish every business could be as dependable, painless, and efficient as this Midas. I could not recommend a business more than I recommend this one, absolutely top notch.
Great service fair pricing dependable
HONOR YOUR LIMITED LIFETIME WARRANTY ON BRAKE JOBS
The owner was very attentive and helpful.
Tony the owner/manager is very communicative, friendly and honest.
The only issue was that owner recommend I leave the car for service, which I did, and that it would take about 3 hours. However, I called in 2-1/2 hours since I had not heard anything and they had not gotten to the car yet. I dropped off at 10:45am and service was not completed until 4:30. But all is well.
The owner Tony is always professional and I always get good service at his store. He is great to deal with and He explains what they are finding and we make plans for whatever we need to do. As a single senior woman, I trust him with my vehicle,
Great Experience from start to finish.I appreciate only necessary work was offered.
The owner always explains what you need and the service was great.
Tony is always very attentive and friendly. Reassures me while I sit and wait for my car and always provides great customer service. Will continue bringing my vehicle here for service.
Tony, the Midas owner, runs the front counter. He is fantastic with customers; always smiling and very hospitable. I bring all my vehicles to this Indio CA location. The techs complete the service efficiently and are very clean. The synthetic oil change service is very well priced at $49.99.
The owner was very kind and professional and the employees are well educated
Next time, you could check me in, go over my appointment details and then service my vehicle. I made an appointment for a check engine light. Discussed it at length when I made the appointment. I show up, am not greeted, not presented with paperwork, nothing. I was treated like an inconvenience for showing up at my appointment time. An hour later, I’m informed they changed my oil. Then I was told they didn’t have time to do the service I’d originally requested. Which was to investigate an issue I’d already had coded at AutoZone.
Tony was fantastic to work with. He actually showed me problems on the car and gave recommendations and was very caring and knowledgeable. I flew in from Colorado to help my elderly parents and will always use Tony and his crew!
Tony is professional, friendly, courteous and fair. Garage is spotless. Work is thorough, timely and fair value.
Friendly people… Make you feel at home… And then if anything it was wrong with your car he explains everything to you… Willing to help you
Tony and his crew always do a great job. They are the guys for my brakes.
Very friendly and accommodating and I was very happy with the communication and service.
Management handled our visit very professionally. We were traveling and unfamiliar with the area. The web search was very helpful, appointment booked online with a friendly call within 30 minutes from Tony. Service done the same day. We had heard a sound and needed rear brakes. Grateful for the service.
So kind and I felt confident I was getting good service I?m a 58 yr old divorced woman and it?s the first car I?ve bought so I appreciated a place I feel comfortable is giving me the right advice.Thanks again Tony
Tony and his crew are the best.! They go beyond the call of duty to make me feel like the only customer they have at the moment.professional and efficient with a great sense of Customer Service!
Excellent service. I would read it at the 10 plus
Tony and the team were superb. Had an oxygen sensor changed. They decided that even though it looked like it was working something didn?t seem right. Kept the car an extra day and changed things out again. Car is working perfectly. Great and friendly ser
Tony took care of every customer with respect and urgency. The staff stayed late to finish my car and another of a couple stranded out of town. Everyone was great.
Very nice. Hood customer service
Excelente servicio al cliente y te explican exactamente lo que tu carro tiene no tratan de venderte lo que no necesitas
Wonderfully helpful and quick with the service, it was nice to know that the owner was their to make sure that the service was done properly.
"Tony, please remove me from your list! I won?t be needing your services ever again!"
"How did you do? Not very well. Perhaps you changed the oil and filter with great skill but I watched the activity of the employees from the waiting room through the window. No urgency, just talked with others, no rush, who cares? Went away for minutes "
Tony runs a very good and honourable repair shop
Buena atención y excelentes precios
honest and dependable. Been a customer for over 20 years
Always take care of my car and good prices
Friendly staff, they took care of my car
"Tony , service was excellent as always, courteous and professional. Thank you"
They were great! Knowledgeable and showed me exactly what was wrong with my car
open and honest is all you can ask for and that is what i got
Tony was very helpful service was exultant was dropped off and picked up for service, great care was given due to corona virus!!!
"Excellent customer service. Friendly staff. Explained all fees before charging. Fair pricing. I also needed a smog that do not provide, but referred me to someone and the smog place gave me a discount for being referred from Midas. Will definitely recommen"
I received great service at this location. They were very attentive to my concerns and explained the services provided clearly. I would recommend this Midas location.The only issue is lots of brake dust on my tire wheels..which i clean off daily. Otherwise
"As always, excellent courteous service. Definitely 5 stars .Have and would recommend your shop. "
Owner was kind and nice. The shop provided affordable oil change service.
Inspected brakes. Could not fix the problem. Told me to take the car to the dealer under warranty. Warranty is expired. Everyone was very polite and professional. Problem not corrected.
"I liked everything about this place. They are attentive, friendly, and totally professional."
Great experience at Midas in Indio, CA!
manager, vincent, and his staff were very pleasant . plan on returning in the future..
Problem still existed after the repair.
As always great customer service from everyone. Vincent takes his job serious and provides the best service possible.
Good service and products. this is my store of choice
"Everyone at this location is really nice, and honest and have great energy highly recommend great job guys!"
"We were so happy with the wonderful service we received at Midas in La Quinta.The staff is fabulous Ray knew exactly what was leaking. He took care of the problem and we were able to drive to El Paso, Texas with no problem.Thanks again!!!"
"Great customer service, very knowledgeable with the issue going on with your car! Very pleased! And VERY PROFESSIONAL!"
The service is always top notch
What we all need and want when looking for auto repair. Thank you Vincent for the great customer service with a great attitude to match!
"The gentleman at Midas on Hwy 111 in Indio, CA ARE BEYOND HELPFUL,AND CURTIOUS! The work is excellent and well explained! Iwill always use them!Ann Reinhagen "
I own a 2007 Ford Fusion. The AC quit working Friday. Looked on the internet and there is a common problem with the fusions. I called and talked with Vincent. If this was the problem with my fusion it would cost in excess of $700. Most of that was labor. T
"I heard a low rumbling noise and took it to Midas to identify and repair. They found a broken bolt on one of the connections, so I authorized the repair. when I picked the vehicle up the rumbling was still there, so I brought it back for them to repair. Th"
"I am so happy with Ray the head tech for being able to find and fix the problem I was having with my car. I will highly recommend Midas in Indio, CA for automotive needs!!! They have a professional and courteous staff!!!"
"As always, excellent service, courteous, friendly, enjoyable visit. Vincent, Tony, exceptional?-office looks very good????"
"Our brakes squealed after instal. We were told by the owner ""this will go away"" after some Miles. 3 months have passed and we have returned to Canada and brakes still squeal. Plus Midas ""lost"" our vehicle registration that they took out of our vehicle to d"
Service was great and I did receive my car in the time that was promised. I really appreciate that
Very pleased with this Midas store. Good communication and very friendly. I?d highly recommend this shop
Great per usual - Vincent and Vinnie my favs
"I had a coupon for an oil change. I have no issues with my vehicle. My son recently looked under the hood, checked my brakes, cleaned my foggy headlights, among other things. He's been working erratic long hours or I would have asked him to do the oil"
"Loved that they were honest and didn't fix my breaks when they didn't need to be fixed. The tires I did get were reasonably priced, but I had them replace my windshield wipers and they failed to put the plastic covers back on. It took me a second to realiz"
"They listened to detailed instructions for custom work and delivered at standard work price. Found and fixed a loose battery connection at no extra charge. They understood after owning a pickup for 23 years, that I knew what I wanted for it"
"Since the day I walked in to Midas it became my go to place, for all my car needs. They are very helpful, considerate and friendly. Always! ??"
Everyone was very nice and accommodating. Would definitely go back
I needed work done to pass a smog check. The crew at Midas was awesome. I have nono problems recommending to friends!! Great jobs guys!!!
"Raul makes this place hum. He is honest, pleasant to deal with, and his crew respects him. As long as he is employed here I will be a customer."
Fixed my Air. Very competent and friendly service.
Midas has become my main spot since I walked in the door. They go above and beyond with great customer service!
Very good and not long to wait.
"Midas, Raul, Vinny, and the staff are always there for my husband and myself, I drive up and they do there best to work as fast as they can to take care of the old dodge, but let me tell you if you take care of your auto it will take care of you. Midas is "
Friendly people. Good service. Will be back. Thanks!
"Raul and Toni were absolutely wonderful, great customer service, friendly and knowledgeable. The location was clean, and they were attentive not only to me, but every other customer there on what turned out to be a fairly busy Saturday morning! Good Job gu"
"Brakes went out completely and suddenly on my car. Was able to get it to Midas, where I usually go for auto services. Raul, Vincent, Tony, Rudy are always great to me and today was no exception - they had me on my way and got me set up on SNAP so I can pay"
"Same day appointments, competitive prices, coupons available, great employees, very personable. Thanks for giving me the Midas Touch. "
Thanks for the professional customer service. Extremely friendly service.
"In mid January I made an appointment to have wheel balance and alignment. I arrived and was met immediately, greeted in a friendly fashion and provided an estimate and time to perform the job. When I picked up the car later that day, the job was well done "
Took our Range Rover and Mercedes in for oil changes. The service was spectacular and the staff was very friendly. The manager who I believe is Raul made us feel very comfortable that we would be taken care of. They didnt try to upsell us anything we did n
"I have told many of my friends how the service is trustworthy, done with care and courtesy. I trust their advice in what is needed to make my car run. I am very pleased with their work and their honesty."
I always recommend Midas for car repairs!!! They are very courteous and keep my car in top shape!
Great service and helpful staff
"My appointment was handled on time. The work was done promptly and well. The work included oil and filter change, check of fluids and tire rotation."
Always easy to work with and explanations given that are understood by a non mechanical person
"Top notch work, honest!"
If you want your car ruined bring it to Midas in Indio.nothing but big mouth ignorant morons!!
There is no point in writing a review to be read by Midas Indio. Better to inform Midas Corporate.
When I get there to do car inspection The guy told me $25 after they don he charge my cc $29 that?s cheating
Great job performed! Front rotors and pads changed
"I really appreciate Honesty! I have been a customer at Firestone and laquinta Cadillac for years. And can't stand being taken for a Fool! Customer service is key with all clients. Raul was very sincere with my issues on my Cadillac dts, and was not just t"
Nice shop and friendly staff. Made appt by phone and work started on time however 90 minutes is too long to wait for an oil change to be completed. I will give it a second chance for my next synthetic oil change because the price is a great value!
I have a 2000 corvette that had a mis-aligned exhaust. I stopped by the Indio Midas and spoke with Rudy in regards to what could be done. He told me what they could do to correct the problem and so I told them to give it a try. They removed my crooked e
Had trouble with my axle and I needed brakes bad. Raul and his team checked it out and solved the problem with my axle and replaced front and back brake shoes. Awsome Job To Raul And His Staff At The Midas In Indio. Thanks For your Great Service!!
Raul always makes sure everything is done well. Midas is lucky to have him.
I was walk in on a Saturday and there was no probems. The Manager was EXCELLENT and the Customer Service was A*.
Service was performed quickly.
"Thanks to Raul, Rudy and all the guys at Indio Midas. Been going there for years and always receive courteous, attentive service and reasonable rates. They have always worked with me when in a bind and professionally represent the ""Midas touch"" slogan.Than"
I needed brake pads for my Smart. Some places nearby can't even work on it because their racks are too large. Some places try to take advantage of that. Not Midas. Raul was honest and knew what he was doing. We discussed options and I received excelle
After spending $650.00 for break service, my ABS indicator light continue to come on and off.Will go back to Midas on April 16 or 17.
During a recent visit to your store I was LUCKY to have Adam as my service advisor. I have been in the service industry for 35 years and I have NEVER had customer service like I got from Adam. He communicated with me and gave me time frames and met all of
