Well jill was great she got me the appointment around my time slot that I wanted and she communicated with me every step of the oil change process. I will definitely be coming back.
I always have sticker shock on the cost or repair. Not just with Midas but anywhere I go. Cars are expensive and getting to be more so.
Checked prices from other competitors and no one was as nice and clear with what I was asking about.
They accommodated my changing schedule very easily. Jill is great. I never feel like I’m being upsold things I don’t need.
I called around 7:55 AM to see if I could schedule an appointment and Jill got me in at 9 AM. The only thing I wish I would have had is a coupon from corporate to use during my vis it but overall the prices at Midas are very.
Everyone was friendly, knowledgeable and made the experience much easier than at other shops. The work was done and explained with care. Recommendations were made but not forced. Questions were answered politely.
I've been to this midas 3 times for the same service. Every single time I get charged more and more for the same service. I always need brakes and rotors. In January I paid 496.74 for brakes and rotors 3 months later I was charged 575.17 I'm never going back to this store. I tried to use a coupon for my brake service and Jill denied it stating that it was not valid since I didn't get new brake pads. I told her I got new rotors how does this not count as a brake service?. She just ignored it and moved on.
The staff communicated in a clear and concise manner, checked in with me, asked for my input and explained things in which i could understand them.
My car ran smoother when they finished the job.
Good service The customer service recommend me what they Need. Take me good coupon good deal. I’m recommended 100% when I get this. They gave me a soda because I’m really thirsty. Thank you. Good service.
Don't expect someone to have cell phone and scan some kind of code. That should not have to be done. Let Midas fill it out and send it in with the rebate going to Midas with documented service.
Staff was very nice and helpful and explained my options very clearly
Have a person/ face at the front desk that listens, that's not disingenuous and condensing about if you have your own actual knowledge on things and proceed to explain but get cutoff. Have someone who has the tact! Not to interrupt your phone call (with my client) to come in and finish up paperwork. Pretty tacky!
Jill was amazing on explaining everything.
Jill and Tyler are Fantastic!
Every time I come in for any type of service, I have received very quick attention, thorough explanation, and very good service and always at a reasonable price so far anyway. Very nice people.
Because they did a good job at patching my tire
Team was amazing me my wife and daughter came in before going to lunch and as we walk in the woman at from offers us food they were BBQ ING so great full
Jill and all the technicians are friendly and professional.
I'm a happy customer due the a friendly staff, and good service , comfortable waiting area and accomodating customer receptionist.
The lady named Jill was very helpful for someone that doesn’t know a lot about cars myself Joe was very informative and helped me out a lot and it made the experience that much easier
Manager Jill Purell was excellent. Her waiting area and bathroom. Was exceptionally clean. Coffee to drink, water and soda as well. She greated me kindly. She and head mechanic Ray were excellent. Ray has been my mechanic for over 20 years. I will continue to go to the midas store in Redlands on Redlands Blvd. Excellent experience there. Cliff
Timely and accurate service and execution thereof.
Jill and Ray are phenomenal! Thanks
Jill was very friendly and helpful she explained everything clearly and offered refreshments as well as told me about all the local businesses close by and asked my plans for the rest of the day and recommended some places to go great customer service and clean even had a variety of phone chargers available for customers
The Redlands team really worked with me they let me know what I needed to get done. Ms. Jill Purtell was very nice and welcoming coming in and helping me out with getting my service done today.
They check up my truck make sure and repair also look great 👍
I absolutely LOVE Midas Redlands. I solely come here whenever my car is having an issue or if I simply need maintenance on it. Not only is it the most reasonable in pricing but I continue to return because the customer service is incredible.
Jill's s customer service on the phone is what made me become a customer in the first place. She friendly and easy to talk t. She very knowledgeable about vehicles and acknowledges customers when they walk in, so you feel seen & not ignored because she has other customers. That feeling alone is what maks me bring my vehicle there even if I could get a cheaper price.
They always do a really good job with everything I need done. My cars last because I take them all to Midas.
I was very grateful everything was a pleasure I have always enjoyed taking my car to that location
Customer service is exceptional and Jill is overall the best!! Super friendly and very knowledgeable.
Staff was friendly. Service was fast and very informative. Waiting room was clean and also offered water, soda, and coffee.
Great and Knowledgeable staff.
Jill was very friendly and helpful over the phone when making an appointment as well as when I arrived to the location. They had me in and out in great timing and very informative of what was needed for my vehicle. Very please with my experience
Jill amazing costumer service thank you so much
Amazing experience. Definitely going to recommend to everyone I know. Very friendly and personable to each customer
This is where I always take my car. It's veteran owned and they take great care of us veterans. I recommend this place to everyone
From the minute you walk through that door, I was greeted and the atmosphere felt so welcoming from the time I walked in and out. Everyone was so friendly and the place was clean and they even offer you something to drink while you wait for your car! The Manager Jill made sure you understand what's going on with your car and she even show you pictures!
The reason why I’m highly satisfied with this place is because they are friendly. They are reliable, very professional very nice and knows how to get the job done. This is going to be my number 1 Favorite Place I’m going to be going to to get my car detailed and fixed up from now on. I very much appreciate all the hard work the mechanics did for me thank you to Jill in the city of Redlands, California for the professional and friendly cooperation
Jill and Tyler are great, trust them totally
I’m glad I got my oil change and the info they gave me, about an oil leak, and I needed new tires really bad.
Our car was stolen and we went to Midas to have it fixed
Easy to schedule, acceptable price, service performed in a timely manner, good communication.
The midas team worked 1 1/2 hours past closing trying to fix my car. When it was clear it couldn't be repaired and I needed a new engine, Jill gave me a great lead on where to purchase a new vehicle. Jill, Ray, Tyler and the whole midas team are fantastic. It is reassuring to have an honest, friendly and professional service center that I can trust.
The employees at this location are always very friendly, attentive and helpful. They are the ones that keep me coming back for services.
Always let me know what's going on and what I need to do for my next appointment
The manager was very in tune with the guys in the service area and she knew what she was talking about and also had an estimate on the repairs that I needed for my vehicle. I felt comfortable with what she was telling me, I had a very bad experience with pep boys and I was very hesitant to go to a shop for service and being able to trust what they said needed to be done to my car. I had a good experience with Midas and will return.
Met all my expectations and the team was very knowledgeable.
Got my car in quick, estimate quick, my car was done same day for the extensive service it needed. And I got financing for a costly repair. Very pleased.
Staff is very friendly and professional. Everything was explained and paperwork was provided. The work was completed in a timely manner. I'm very happy.
Friendly front-end and techs; detailed explanations of work and charges..
They were open and honest about my car needs and worked with me on pricing.
Jill and Tyler were super friendly, provided above and beyond top notch customer service. Communicated clearly every step of the way. Completed my vehicle while I waited in just a couple hours. I have never had such a wonderful experience getting vehicles service completed!
Jill was extremely helpful in understanding the process of car questions. I felt like my concerns were addressed completely.
The customer service was outstanding
The pleasant greeting from Jill very helpful in explaining why you need to fix your car in the long run it is best to take care of it rather then to wait for more costly expenses I have serviced my prius for not only oil change many other car problems no complaints.
Very professional and friendly place. Fast to get my car serviced. Great price.
The coupon offered for 39.99 oil change was a good deal. I also appreciated the inspections that brought issues to my attention.
Highly satisfied all around!!!
The service was fast. Friendly representative named Jill. Cost was reasonable.
I have been coming to this Midas for 20 years, Ray has always kept my cars running for ages, is so friendly, and genuine. He is the reason I don't take my car anywhere else and I send my friends and family there too. No one does better work than Ray! Jill was very sweet and informative as well. Yesterday was the first time I met her. She seems to know her job well.
They didn’t have the tires in stock. I thought they would have them since I had the appointment. But were ordered after I arrived. That took longer then I thought I was there for almost three hours.
Customer service and how well they took care of me. Great customer service and People
They started working on my car quickly
Have been at Midas awhile each time highly satisfied thus far Jill customer service is great and mechanics also do well
Service was great. I got a free soda. They had a nice bench outside to sit down as I waited. They services guy I believe his mame was Tyler kept me informed on the progress. Jill was very friendly at the service desk. Just wish the AT tire had been more in stock. But over all I was very satisfied. Thank you keep up all the great service
Very friendly and quick service, they were up front and seemed honest throughout the whole process. I’ll definitely return and bring my other cars. I also appreciate the conversation!
Office manager explained work being done
I was checked in very quickly and the service that they provided was great ! I get I was being taken care of and service was explained to me what ever was wrong with my vehicle so Thank You Midas you made my visit exceptional.
Jill Purtell was my service writer and she was very kind and helpful. Her customer service was awesome. The facility was also very clean. The technician who worked on my vehicle was very professional and did an excellent job on my vehicle.
The techs were very professional and knew what they were doing. They were careful with my pick up and did an excellent job.
Ray and Jill were awesome very helpful
The pricing seems to jump once the service has been agreed upon. One other additional job is way too much money.
Good costumer service friendly and profesional.
I was promptly addressed, quality of service was great, personnel was friendly, qualified staff. Great prices.
Manager Jill was excellent. Shop was very very clean. She was very thorough. Ray the lead shop man, did excellent work on my car. He explained the problem and he fixed it. I have been coming here for 20 years. I won't go any where else. Top score for Redlands shop on Redlands boulevard.
Pricing was very high. Additionally, the sales rep was also super pushy. Ended up pressuring me into buying a few things I didn't really need and or want. Check in process was also super slow. I called and made an appointment but when I showed up there were no details as to what I wanted to get done or what I had called for. l
I was highly satisfied with Manager Jill and lead mechanic Ray. Excellent service, very friendly and very clean shop. I will always take my cars to this Midas. Cliff
Easy to get an appointment; plenty of waiting space ; friendly service.
The receptionist did a great job but there should have been someone there to help her
WE had a handicapped conversion van and there was a problem with the muffler. They quickly assessed it and got it fixed quicker than I thought they would.
Inland Empire Ronald McDonald House
I love the fact that the car was ready before the time promised.
Staff was so considerate and explained everything throughly. They were quick to get the job done.
Everything and every one was very nice
I had to call to be sure my appointment was scheduled as I didn't receive a response.
Stop ripping people off with your crazy prices.
I have had my oil changed, my breaks done here, I have bought a new tire, because I got a flat and it could not get repaired and each time I have had exalent service from all the staff. The staff are friendly and experts in their field.
Jill the front desk associate was extremely nice, knowledgeable, and as a woman she made me feel comfortable to be here during my oil change wait.
The clerk was super helpful and friendly, and they got the work done really fast. Plus the price was great!
Staff was friendly, informative and did their best to give me the best deal on the services I needed.
Friendly receptionist Jill. Great mechanics who invited me to look at all the work they were doing.
Jill the manager and Tyler our technician took very good care of us and our vehicle.
We travel one hour from where we live to the Midas location in Redlands, Calif because they really are the best Midas we have ever been to. The manager Jill and the entire staff are wonderful in so many different ways, professional, kind , patient, well Informed, they take time to explain everything so everything is fully transparent. We will always go back to see Jill and her great staff it is truly worth the drive ~We have a Midas 6 min away from where we live but it is no match for the service , customer service, detail , transparency and kindness of the Redlands midas location !
They were really helpful and they were very knowledgeable about their products. They were also fast with how they fixed my vehicle. I would recommend them to other people
We already paid for a diagnostic test at another Midas location and then had to pay again because it was a different location. This makes no sense when its the same company regardless of whether they are franchises...this should be a benefit of using the same entity.
Jill helped complete the inspection, order parts and schedule my appointment. She is a phenomenal person and employee and makes this location exceptional. Tyler managed the work and is equally adept. The entire team deserves praise.
I made an appointment, letting them know that I live 1.5 hrs away and needed my air conditioner serviced. It took so long to find the problem because the mechanic was all over the place and not focused. Left with another $200 bill and they didn't have time to start repair.
Very quick and considerate service. The repairs were completed timely.
Jill is an absolute pleasure to be around! She makes waiting enjoyable and the time past quick! Also there was an extremely rude customer that wanted Jill to break rules and she never lost her temper and although he called her names, she remained professional calm, and still pleasant to the customer!
I went In to get free estimate for my catlitic converter well I ended up paying 149.00 to get an accurate diagnosis then I would have had to have all thw work done that day if I didn't want to pay another 149.00 if I came back a week later so the next day I called to see if their was any type of warranty, I was told it is a 1 yr manufacturer warranty and that I would also have to replace the o2 sensors, this was not told to me at the time I was there so I shopped around and found someone who is honest about their prices
I absolutely love the honesty of everyone at Midas. There is a clear transparency with them and your car. No bidding or trying to falsely upsale a customer on unwanted services.
Jill's customer service was absolutely fantastic. She is very warm and welcoming. I felt part of the Midas family because of her. I'll definitely be back to the Redlands location because of Jill.
Jill was great! She explained everything very clearly and was very friendly. She seemed to know everyone by name
Tyler was excellent! Extremely communicative and made sure to update me as I was waiting. I ended up needing more than I originally came in for , but he made sure to explain thoroughly why. Techs were also friendly and wonderful as well
Jill is super friendly- she goes above and beyond to make you feel like family
The associate is really friendly and make me feel at home. I took my car in for oil change and tire rotation and waited there for only one hour
Jill was amazing it’s just because the phone call Aimee to Midas she picked up the phone and she answer very politely there in all shriveled and that’s why I went to Midas for alignment
Very good service and attention.
These guys are professional, all coming from professional backgrounds. They explained exactly what I needed, and I'll be back to let them do the rest. Every time.
Easy to schedule and appointment availability with great customer service and great repair costs.
the staff is great. Jill in front & Ray the main mechanic treat my vehicle & myself as a customer very well. Also Ray has gone beyond just the scheduled services for me on more than one occasion & this extra value means A LOT to me because VALUE is something that I always look for as a consumer
Because good job working over there car service oil change tire rotation breaks everything doing good job
I trust the shop’s work and pricing and I always like talking with Jill.
Jill really knows her stuff. She is very efficient and prompt in taking care of customers
Mechanics as well as the receptionist are very professional and knowledgeable. My fourth time visiting for my vehicle service.
I was experiencing a tire pressure loss and couldn't get any help from the local Firestone shop. I then called Midas in Redlands for better customer service and Tyler was extremely friendly, professional, and quick to invite me in immediately to take care of the problem. Not only that but the job was finished in under 30 minutes! Next time, Midas will be my FIRST stop.
My vehicle should have been worked at my scheduled appointment time not 40 minutes later. So I left because and didn’t do the service. I also noticed that there were problems with the employees and no one seemed to know how to do a wheel alignment.
Wow, I was really surprised by this visit to Midas. I ended up here accidentally because the other place was busy. With my 1964 1/2 Mustang, I wasn't sure who would have the right oil filter and be able to work on a 59-year-old car. It turned out that Jill, the manager, knows all about classic Mustangs. She helped find the right part, told me about her family's Mustangs, let me (supervised) go into the shop to take pictures underneath the car, and generally made sure I was treated just right. Danny, the guy who did the oil change, talked me through what he did as well. Overall, I got a much more personalized, friendly visit than I ever would have expected from a national chain. This was a great experience! Jill and her team are wonderful!
This my go to place for all my car needs, the people here are very nice and helpful and professional. I will only come here to have my car services
The techs are very kind and explain what is needed . They make sure to clean whatever papers they put down and adjust my seat back .plus Jill is very friendly and makes sure I have whatever I need.
I showed up without an appt. amd my car was taken back and put up within minutes. Jill was amazing and was the reason I had a great experience. She explained services and my car's need in detail. She was patient and kind and even offered me a drink while I was waiting.
Associate very helpful and friendly. Explained the process clearly
Attendant was friendly and helpful. Relevant issues were brought to my attention.
Associate Jill was very helpful and friendly
Jill made our experience easy and less stressful. We appreciated her sincerity and help. We felt comfortable leaving my daughter's car to get repaired and they did a great job.
Was told that my service would start within 30 minutes and the oil change would then be completed within 30-40 minutes after that. Total wait time was LESS than estimated. VERY cool that I didn't need to wait to schedule the services (including FREE tire rotation)!!!!!!
only took an hour from check in to leaving and service was quick and jill is a sweetie. will return in the future for sure
Outstanding experience. Very friendly staff
I received clear communication on pricing for the required services and did not feel I was upsold on unnecessary services
Jill and Ray were fantastic! Excellent service. Knowledgeable and through service
The service manager Jill, was very friendly and explained everything that was being serviced on my car. Also the technician, Ray, was professional and courteous.
Theres not too much more to say... The Midas location did not admit to any fault in damaging my brake system. They believed their shop over my own experience and second opinions. Their error will cost me hundreds of dollars, and they claimed no responsibility or offered to really help. It was a horrible experience...
The time it took the price quality of work done on my car thanks a lot Mr. Harris
Jill , the manager is wonderful , Ray the master mechanic and assistant manager is such a pro we never worry about anything , he gets the job done above and beyond and we remain assured upon completion that all is well ~
It was quick friendly and I was able to get in right away
The price has gone up for a synthetic change without reason, it's now above competitors. I bought my own filter which was above the steering wheel and it wasn't used even though mentioned to manager at check in. Wanted a tire manager says knows nothing about products on website but could order. I think they should know. Also got my car manufacturer lists 5 weight as alternative and says it is safe for the engine vs zero weight. Manager didn't know this and I asked for 5 and was refused since car didn't call for it but didn't want to argue. They also usually try to sell me an air or cabin filter at 3/4 times the cost of an oem replacement , too much Mark up.
I was at the Redlands, CA location and I just have to say I felt very informed and attended to about what needed to be done with my vehicle. As a woman it’s sometimes hard to not feel talked down to or taken advantage of and I did not feel this once at this location. Great employees who all deserve a raise. Please do this for these people. I witnessed them working hard and having a smile on their face. Will be coming back for certain.
The associate was friendly and helpful
Technical expertise of . and overall customer service repor was excellent
Price of an oil change has significantly increased since I started coming here 2 years ago. I wanted to get the oil changes done while the vehicle was under warranty. That was the last one under warranty and for the price of the oil change it is no longer worth coming here.
Very friendly and honestly cares for their customers. Jill is a blessing to this company.
PRIMERAMENTE LA ATENCION Y CALIDEZ CON LA QUE FUI ATNEDIDO POR EL PERSONAL DE OFICINA Y LOS MECANICOS FUE EXCELENTE
They found the problem and fixed it for me and the price was right glad I brought my car to midas
Yes I was the lady in the front desk was so helpful and the technician was as will I had a bad oil flight but they where able to fix it and the front desk was concern and hoping it can get fixed felt like ta home thank you.
Jill, from the Redlands store is well informative and ran us through the process very clearly. All the stores would benefit from people like Jill.Midas just, gained a long time customer. Great job!Jill.
Staff was very friendly and their services are great. I’ll be back!!! Thanks Ray and Jill
Jill provided excellent customer service
the staff was very helpful with everything that needed to be done on my car.
Jill was very thorough in explaining car service
told me everything that was wrong with my car and did not charge me for the diagnostics test. jill was very nice and i would would recommend going
The service bays were relatively clean and organized. The Redlands shop is a bit grimy but I think they guys are too busy working to really detail the shop. They could use a hand
Jill was very helpful and always kept me in the loop about my vehicle while it was in their care , she even went above and beyond to SHOW ME what I was paying for . Will be back for my future services
I purchased two auto tires from an outside vender who were unable to make installation. Jill Prutell, Manager, Redlands, CA store fit us in last minute, staff was friendly and accommodating.
The last time I had my oil changed, I got home and checked the oil level, which was low. I decided to give midas another chance. I scheduled an appt in the morning as soon as midas opened.Apon arrival, I was told they did not have time foe my vehicle. I have had nothing but good experiences before those two visits. But now I'm done there.
My experience was very good. I will be back and recommend friends and family.
I am told what needs to be done. The work is done professionally and in’s timely matter.
I was able to pull in with no appointment and get my car serviced within seconds.The people working there were great and very friendly
A Coke on a hot day at Midas 😁
Everything was simple and fast even offered me a Coke it was a very hot day and the Coke was satisfying 👌
Good schedule, pricing, service and courteous!
Since I have been visiting this Midas for my oil changes, I am very familiar with the staff and my visits are wonderful!
Jill the manager was so helpful and friendly to me and my daughter
Very communicative, friendly and honest. Jill and her staff are amazing.
Jill and the mechanics were easy to talk to and answered all my questions
I have 3 vehicles all get serviced at this location the team has always provided excellent customer service I will continue to use their services
Jill at the front desk was AMAZING! I was super impressed with the customer service that I received. You can just tell how sincere and genuine she is.
Tyler was great, always have amazing experiences when i go in. Appreciate the kindness and welcoming atmosphere and always look forward to hanging out there.
Very fast service and good communication. Nice people
Thank you Jill and staff for all the hard work you do. Keep up the awesome work.
Jill made me feel so welcomed and explained everything to me without being condescending or mean like other places have due to being a woman. I go to places that make me feel safe & welcoming, & Jill did that for me as well as the crew. So thank you,I appreciate their work & the safe environment there at Midas in Redlands.
I had my four month old baby with me and they took that into consideration, we were taken care of very quickly :-)
Jill the front mgr is extremely helpful and friendly. Her personality is refreshing and warm.
I was satisfied with scheduling my appointment with the trusted mechanic that I chose, who's Daniel Santoyo. I enjoyed how he explained what is recommended for the service in my car, in which I will be returning to get new brakes; as well as how I was greeted when I arrived by the manager Jill.
Jill was very friendly and accomodating. Great customer service and attention to me and my situation. The brake job was done well and within a reasonable period of time.
Very professional and informative
We are a repetitive customer with Midas. However our recent two visits have been exceptionally awesome. It appears there was a change in management and it was definitely shown. Jill is an exceptional manager with the thoughtfulness, understanding, and concern for our financial well-being our time window and all that needed to be completed on our Honda Odyssey van. She was very knowledgeable in what needed to be done, how to deliver that information to the techs and how to deliver this unfamiliar information to us as a concerned customer. Our experience needing services at Midas both times recently has really settled our nerves and now that our vehicles are completed as promised with the amounts quoted are van feels and tip-top shape and we feel very safe driving it again. Thank you Midas and most importantly thank you Jill for being an Awesome professional yet friendly manager for a place that can be very scary for customers when their vehicles are not in tip-top shape. Thank you ,David and Sheri
Very satisfied with the staff to taking care my car.. and very satisfied for the people working in Midas.. the place very clean and all they job make me happy . So many to explain they make me very satisfied
Very nice and great service
Jill gave great customer service, friendly, remembered my name.
Jill kept me in the loop during this whole process of my insurance claim for a new catalytic converter.
Jill always takes great care of my fleet and is very accommodating when I need special arrangements! Excellent service.
Jill the office personnel was very professional and informative. All mechanics very professional as well
Greasy/ oily fingerprints on hood/driver door jamb. Had to take car to car wash to remove the grease marks.
Jill the manager was simply excellent!
You need a different receptionist. The lady there makes it difficult to get something done .before there was a guy there and I was in and out ina matter of minutes..this last time I went the lady took 45 minutes to check me in and half an hour to check out. It's supposed to be a quick check in and check out scince the lady has been working there it takes so long she makes it hard to get a simple oil change
During the weeklong period of my training away from home, I needed my vehicle and the shop employees made sure I was not without it. They stayed past closing to accomplish this. I am very grateful.
I visited Midas at the first place to change my break pads after few days the car break lights is always on and the Car stopped to accelerate when a hit the gas paddle i went back again to Midas and they charge me $169 for only inspection they said this is electrical problem that is doesn't make sense why this happened after i change the break pads
I enjoy the friendly environment and how Jill and Ray at the Reflands location take the time to explain what everything means, what possibilities are for diagnosing problems and to go the simplest and cost effective route first to solve a problem.
The manager Jill at the Redlands CA Midas is exceptional. She helps you any way she can. She called me to keep me updated on the progress of my car service. She is honest and doesn't try to make you get work done that is not necessary. I have had my tires replaced here and now recently had my front brakes replaced and an oil change done.
The associate Jill was amazing. My truck came in on a tow and they all got right on Ray was awesome and when we found more repairs needed then I could afford they helped me out I am so appreciative it was a huge job and done in a day!
Great service, very kind, honest the best donuts, the manager walked me through the process with ease. I will be back.
The staff was extremely friendly also they explained in detail what needed to be done and what they did
I told Jill that my truck was just washed and detailed and she noted it but the technician rolled down the windows and turned on my wipers
Very happy with the entire service experience. Highly recommended and plan to use again.
Jill is the best, very professional.
The issue I brought my vehicle in for was fixed as well as other issues that needed to be addressed.
Hill was very professional, knowledgeable, friendly Will all customers. A rarity these days but welcoming.
"I went in to get an oil change and was very impressed will all aspects of Midas service team! Honest, knowledgeable and fair prices and a stellar service team! I am planning on using them for all my auto services and will highly recommend them to my family"
"I went in to get an oil change and was very impressed will all aspects of Midas service team! Honest, knowledgeable and fair prices and a stellar service team! I am planning on using them for all my auto services and will highly recommend them to my family"
Techs are very experienced. I love that Ray the most experienced tech their is now managing and coaching the other techs. I love that jill is very friendly and communicates very well.
I have been been going to Midas for over 25 years they always go above and beyond expectations. Just ask them!! Ray and Jill and the crew ????
They did a great job and the service was great
it was a calm stress free environment did a really good job never felt so relax in this types of work place you didn?t see any one angry or tressed out or in a hurry doing their job the workers did a very good job to my car made sure it worked fine before
"Great service, got me in and out quickly."
Fast service and great management. They were super accommodating and friendly.
"Friendly, honest, timely service. Jill is a gem, and this is the only location I will choose for future maintenance. "
A big thank you to Jill and her team. We stopped in as realized we needed assistance with our vehicle on our way to visit our family for Christmas in Arizona. We were very far from home and everyone was so kind to us. Jill and her team worked hard to fit u
I never received my rebate for the jobs I had done???????
My Midas experience was great thanks to everyone there
Prius battery was dead. They tested to confirm and replaced it. Everything went really smoothly.
Midas team is awesome and financial assistance if needed is easy to apply..will be going back for future car maintenance.
I brought our company vehicle in to repair damage caused by someone trying to steal our catalytic converter. The staff at this Midas were very helpful and fast. Had me fixed up and out of there in not time! Thanks!!
"I brought my wife's car in for an oil change. They did a check up of everything. They said that her brakes were okay. However, I watched them look at the farm abd the mechanic bever took the tires off to look at the brakes. The brakes were making noise and"
"I noticed that a torque wrench was not used during the installation of the wheels on my car. When I asked ""how was the final torque determined?"" I was told it was through the use of a ""torque stick."" Not being familiar with this piece of equipment I did no"
I called Midas for tires in a hurry. They ordered them and the new tires were waiting for me the next morning. Jill and Jon Jon made sure the techs took good care of my G37. They changed a rear light bulb and Jill went out & did a quick re-programming to
Great service -- fast and competent. Staff friendly and knowledgeable. Comfortable waiting room.
The Most Honest and Fair Service I have had in 46 years from working as a ServiceManager and Director for the Dealership outside of Dealership experience. Again Great Job.
Was able to get in real quick to get my brakes done. Which really helped! And manager is very nice and very efficient. Highly recommend.
Very fast and polite customer service well cleaned lobby and waiting area free refreshers close to home thank you Midas !!
Great Customer service thank you
Jill was great walking me through the car needs. She?s amazing! She isn?t there to get all your money! They looked at my car and called me with all the issues and how much it would cost and suggestions. She allowed me to choose first before working on the
"Been going to redlands,ca location 6-7 years. Today I picked up my car and was told I needed replacement of shocks struts cabin and air filters. 3 of the 4 items were replaced less than 3 months ago. Asked how do you figure, Ray, who's manning the desk sai"
"I was very pleased with the service and Mike is the best very friendly I was in and out in good time, I will return in 3,000 miles thank you again for the excellent service??"
"My experience recently was horrible...I came in for an oil change and the next day my vehicle has been shutting off while running every since...no help to rectify my concerns with the Manager ...I was told , just an oil change was done and what ever i"
"The gentleman handling all the orders was very chipper and positive. He was energetic, friendly and explained things so well. He was very detailed and enthusiastic and seemed to have a lot of pride in his job. He spoke highly of his mechanics which made me"
I was told that this job would take 2 hrs .6 hrs later the job was still not done. This is the 2nd time this has happened to me at this Midas. I will not be coming back.
My first time there and customer service was great. Will take my car there anytime
Came in from out of state and needed an oil change. Took me in on short notice and did a great job. I stopped going to Jiffy Lube years ago after finding Midas.
"Midas has worked on two of my vehicles and I found them to be professional, straight forward, and thorough. Also, I found them to be friendly and caring about my needs and financial ability to pay."
Great service and a job well done! They were very busy and backed-up but did their best to get me in and out in a reasonable amount of time!
Tried to overcharge me by 400 dollars for new spark plugs and coils. These guys think their time is work 290/hr
Fair price, efficient, great work. Car drives so much better.
Excellent always professional and they are honest
"Wow! This service location I cannot say enough good things about. It wasn't the case a couple of years ago...However, John the former manager has gone beyond the Call of duty hiring the most professional, knowledgeable and articulate mechanics available su"
I will continue to get my car service here Steven was great on explaining what services My car needs and also thank you to the mechanics. Great work during this pandemic.
"The overall service here was outstanding! This was my first time visiting a Midas auto shop. I first met with Dana, he was a kind and professional person who figured out the situation with my car without giving me a run around. The exact parts that I neede"
"I would recommend this shop to anyone who is looking for honest, courteous, and expert car service. Great Job Everyone!"
Great customer service???? . Very helpful and fast
"The only concern is that the technician did NOT reset my Vehicle's oil life meter. If they do not know how to re-set the meter, then I should have been notified. "
I recently moved to Loma Linda and was looking for a new mechanic to maintain my vehicle. I am very pleased with the work performed at Redlands Midas.
I was in town on work and my radiator blew. James had it fixed quickly and it was a great price. I highly recommend this shop. ask for James. He's the friendly guy behind the counter.
"A friend recommended me to this place. I called and made an appointment. I drove up at my appointment time, and they took my car in right away. I was in and out in 30 minutes for my oil change. I like that you can see the service area right from the waitin"
"Probably the best customer service i've ever received. My phone was low on battery charge, the owner found an employee who had a charger and plugged me in. Even after a few complications with getting the correct parts, the owner made sure that i know that "
"Fantastic customer service, honest and a great deal. Would definitely come back and recommend to friends and family."
Expedient and professional service. I recently moved in the area and needed a mechanic service I could trust. I now consider them my main mechanics and have all my car needs done by them.
4/10/19 - First ever visit to a Midas shop. Good experience. Great staff. Evaluation was timely and repair work effective. Would definitely recommend this location. Thank you
The employees are always helpful and courteous.
I took my car in to have an oil change and the person behind the counter told me he would only put in synthetic oil at a much higher cost than what I regularly use in my car. He compared himself to a surgeon and also said can be sued by someone making an
"I have been going to Midas for a long time now and will keep going, I enjoy the service that they do on my vehicle. The only thing I complain about is the management there, in my eyes the manger needs to work on his people skills and his professionalism."
Had to pull my own car out of the ?garage?...they took it down and rolled it back just a bit. Previous customer had their car pulled out and park right in front of the office door. Also waited 2 hours for a oil change...no mention that it would take that l
It was a pleasure to come in and in a timely manner my vehicle was well taken care of and ready to go.
Poor way to do business. Gave 1 star because review would not let me give 0 stars .Went on online to midas.com and downloaded a coupon for oil change and tire rotation. a pop up window ask if i would like to request an appointment. I fill out the informati
"I have been going here for a year and I have never seen service like this. The office manager...kind of rude. Not to me but to the other three customers who came in. Incidentally, all three had problems with the work that was done on their cars and with th"
Awesome and fast and very helpful
I had a problem with my ac compressor On my 2006 Saturn Vue Redline and the guys at Midas gave me a quote on how much it would cost to fix it but I brought my own part with me so they were able use the part and I spent 3hours of my time and did not have to
"I bought new rotors & brakes on Amazon and took them to Midas for installation and they did an amazing job! Also, I bought caliper covers and took them to see if they can install them and they were able to make it happen. Thank you Midas for going above an"
Service excellent..In and out within an hour
Trouble shot the a/c problem. Mechanic kept informing me of what was happening while looking for problem while I waited. Manager and mechanic where real nice guys and service with a smile. Thanks for the job well done.
The guys at Midas did a great job. They were honest and affordable. It was one of the best experiences at a mechanic I have had in a long time.
Excellent service! I would definitely recommend Midas to others!
Excellent customer service!
Daniel & company treat you like they really care. I have total trust in Midas and their honest approach to dealing with customers and their auto needs. Very Happy Customer!!!
"The people at midas were very welcoming and informative. I have been going to Firestone for a long time but by chance had to go to midas. They did a way better job then Firestone, cheaper and fixed my brake problem which Firestone could not allllllll for f"
Great service done To my tundra , really happy with there's service no
On 7/26/17 I had got a total fluid exchange on my 2006 Infiniti M35 not only did they have the best price the service was excellent and the manager Daniel went out of his way to make sure everything was right and I was satisfied. Hard to find good honest s
Good price, service and nice reception
This will always be my shop of choice. They are true to their word and get the job done correctly and quickly. Ray in the shop can get anything you need done on your car and the manager Daniel gets you a great deal on what you need. Highly recommend! I wil
Friendly employees and very knowlegeable
They were flexible with her to g us our tires and install g them on our schedule. This is a plus for us.
honest recommendation no upselling
"When I started getting quotes for all the maintenance I needed for my car, new rotors (because another Midas store told me I needed them), brakes, transmission fluid flushed, and alignment I was getting quotes over $800 for it. When my buddy told me about "
The guys at Midas took great care of me in a timely manner. They had quoted a price for service and stuck to it even including a part not on the original quote at no additional charge. Dean the manager was great and runs a Midas touchshop.
