I had my wheels aligned the same day, within an hour-long appointment, in a transparent and professional manner. The fees were lower than elsewhere, which brightened my ride back home!
I tried scheduling online and got a response that someone would call me but no one did. I called the next day and they gave me an appointment and we confirmed the discounted price. When I showed up for the appointment they didn't register my discount but they gave it to me with no hassle.
Professional and thorough
The attendant is a very professional young man with a calm demeanor . He is not being pushy or overly dramatic about repairs that need to be done...The place is light and spacious and clean and all other employees passing through seemed courteous and respectful .
To change oil it tools almost 45 minutes while others can do it in 20 minutes. Anyway I like it very much the complete check that the mechanic did at my car.
THey offered me a discount coupon, they were fast, nice and professional.
Friendly and very knowledgable workers.
Was taken care of imediatel
Prices were fair market and service was excellent. All fees were explain and scheduling was done without any hassle.
I found a nail in my tire when I was at work - this was the 2nd place I called to see if they could fit me in - and they did! They were quick, friendly, and reasonably priced! If I have another issue while in the area, I will DEFINATELY visit this Midas store again
The Manager was very nice and considerate of my special needs. Car was done when promised.
Not have my vehicle break down the next day
The price in the internet says the inspection cost $ 30.00 and then the guy is charging $ 55.00!!! Almost double!! Where I come from we call that cheating!!
The associates were very kind and knowledgeable. They were able to explain everything clearly and even showed/explained why and when other parts of the car will need service.
I would like Midas to change the part they’ve damaged while trying to change my tires.They broke the pressure sensor and tried to say it was already broken which it was not. I was receiving pressure readings just before the service.
Although the manager wasn't rude, his attitude and complaining about life and people made for a very unpleasant stay while my car was being serviced. He wasn't mean, but definitely not very pleasant. Just talked about people who have annoyed him in the past.
It took 2 hours for a brake inspection. This was problematic. Then when I asked for the detailed breakdown of Service cost it was not put on the printout. Overall this was a waste of my time.
The office gentleman was professional and very kind. The interaction with him was great!
The associate was very very rude and I was very offended by his attitude. I dropped off my car to get an inspection since my car had a loud noise from suspension. I paid $125 for inspection but the only answer that I had was that my car is fine. I don’t have any complain about the results because it’s possible that they were not able to find the issue. But I was very disappointed with what the representative’s attitude because he almost yelled at me whenever I politely asked questions about the car conditions. My wife and I both had the same feeling that he ignored and looked down all the times. I usually don’t leave this kind of comments but I was very disappointed.
Great service and great price.
The guy working the front counter was absolutely amazing. Super friendly and got everything I needed done in a very short amount of time. The inspector worked me in quickly and I was in and out in no time. Great bunch of guys.
I really appreciate the weekend hours. For working individuals it’s a must have. Everything was great, the only minor issue I had was I didn’t get a confirmation after scheduling the appointment online.
Needed tires and I was quickly told my options and costs.
Was able to get my vehicle in right away & diagnosed with a quote & completed work in a timely manner. Drove home after my vehicle was fixed (1200 mi) without any further problems. Thank you San Diego Midas
I’ve been taking my vehicles for years now to Midas and Midas is the only place I would go for service due my experiences.
The guys that were working this day were so friendly and I had just gotten a bad flat so I was not in a great mood. They were professional and saved me a buck on great brand new tires for my lease. I was really happy with my experience with them.
The person I felt with was upfront and honest think his name was Brent
Brent was excellent in communicating my car’s problem and the required repairs needed to make my car run again. The whole experience was handled with efficiency and expertise.
Well organized. ((Don’t quite understand why people went to lunch break when i arrived at my scheduled appointment time❓)
The staff at this location was excellent!! Really friendly and knowledgeable. They were fast and fixed my issue within a few hours.
Brent was very friendly and knowledgeable. Give him a raise
Tom was awesome. Explained everything that needed to happen to my car, promised i would have my car completed by the end on day as I had to work the following morning. Car has never tan so good
I'm sorry I can't remember the gentleman's name but he was very friendly and welcoming. Explained everything to me to make sure i understood what was happening or going to happen. Today it rained and he bought out what looked like a personal heater for us to warm up me and my son. I've been bragging about the service to all my friends and family since I left. 10/10 recommend and will be returning
Took over 2.5 hours for a oil change
Great attitude and customer service
I was charged for unauthorized work. The manager resolved the issue quickly. My appointment made online was never confirmed so I walked in.
A little pricey compared to other discounts offered, but otherwise totally satisfied.
It was easy to drop off the damaged tire them pick it up later, we’re are just passing through and live in Nevada, not San Diego where the Midas was at. The tire was about $40. More than other dealers, but you are the only ones that had any interest in ordering only one tire. I own my own RV business and prefer supporting a shop close to where we were staying, then shop online.
Staff were communicative, kind, and helpful. I felt like I could trust them.
The individual that helped me (I believe his name was Thomas) did a great job. He was very kind, knowledgeable, and was able to fix my tire that day.
The manager Brent was very kind and curtious. He under stood the mental anguish and anxiety that a majority your customers feel when their cars need repairs. Bottom line Brent made the experience less painful. As for the work that was done to my car, I'm pleased that exhaust isn't entering into the vehicle anymore.
Everything about this appointment was terrible. I came in only because we got a coupon and I needed to get my oil changed quickly for an upcoming trip. The employee admitted that he did not know what kind of oil my van used, then proceeded to charge me for the most expensive possible oil change. He was condescending and mansplained three different things to me. So offensive.
Service was friendly, and service was done early with having to get additional parts.I was expecting to pay quite a bit for the service so I was totally satisficed.
When I returned home, I smelled oil coming from the engine. When I opened the hood to find out where the smell was coming from, I noticed that the oil cap was not on. Luckily it did not fall on my way home.
Easy to schedule, explained everything, fine ins timely manner
Great service and communication.
Very friendly! Clear communication. Provided discount. Will be back!
Great job. A little under staffed but totally understand under the circumstances!!!
Sent me away with more problems than I came in for. Car won’t even start now.
I dropped in for a tire issue when I was about to leave town, they said it might take a few hours because they had quite a few ahead of me but got it done In like 20 minutes , the guys were very friendly and helped me in a bind ! Great job
Everyone was very communicative and thorough. I felt like the feedback was honest and understandable.
Great Manager, Great Staff, good place for service on all my cars. Thanks to Brent for his professionalism and communication skill!
I asked for my fluids to be topped off and was told by the representative that they could not do that unless Midas could check the car to see if anything was leaking. Which meant to me that they wanted to do unnecessary check, which I would be charged for when they find no leaks. I needed air conditioning, break, wind shield wipers fluids checked. These fluids have always been checked when I bring my car in for an Oil change, this feels like a scam somehow.Another thing, now you are sent Inspection of your car via email. I think it would be best if they called you during the service or communicate with you during the service. Now, I need an Air filter, which I knew I would as you usually do between Oil changes, and I have to go back to get that done, when it could have been done at the time of the service.I will be taking my car to another vendor to get an air filter change, because this is a waste of my time to have to go back. I'll also have my fluids topped off as well. This was a loss of revenue to your business. Unfortunate, because I have been with Midas for a while.
great timing, communication and convenient location! Super Easy!
My appointment was early and the shop was not to busy and I was given a couple of options on tires I could purchase.
I’ll be calling to speak with a manger. We can discuss at that time
I came in without an appointment and was immediately helped. I got a call later that day quoting me around $650 for new brakes and rotors. I got a call a couple hours later letting me know they got the wrongs parts and would get the correct ones ASAP but my service would now be costing closer to $900. They got my car to me on Monday by EOD.
I had a dead battery across the street and after I got the car started I came over immediately hoping they could fit me in despite not making an appointment. Jennie, Brent, and Calvin did an outstanding job. I felt well taken care of particularly interacting with Jennie and Brent. I will use this Midas for future services.
This was the best shop service I’ve ever had, the communication was perfect and any recommendations services were clearly explained to me plus the work that was done was top quality!
Discount coupon applied. Better price than other auto service shops.
It was good, but not great, in order to be “highly satisfied”. I’m happy an gave a 5-star review. I referred another person already. Be happy with that!
Friendly, professional, attentive
Two workers became very rude and argumentative when questioned about excess parts we were going to be charged for. Spoke to us like we were dumb. Deflected from the real problem and tried to distract us from what they were trying to charge extra. When confronted about the inspection they became very confrontational. Will never go back. Was charged 250 bucks for a 50 dollar part because that's "all they could get in".
Traub employees that when they promise a time and a customer is waiting, keep them informed of delays. Also, no one wants to hear about an employee's political/societal views via an unprovoked rant. Very unprofessional.
Very helpful staff. They were able to provide fast and high quality service. The prices are a touch high, but I did not make an appointment for the oil change. Will look into their prices for fleet service in the future
Customer service rep was very friendly, communicative and timely. K ew what he was taking about.
Great customer service and efficient time management
Jerry was incredibly helpful and explicit. All of the other associates(Ace) I spoke with were equally knowledgeable and diligent in helping me out! I will definitely return!
The customer service was wonderful! They took the time to call my dad and discuss their recommendations before moving forward. They also gave me an estimate which was the exact amount I paid when I picked up my car. They also reached out the next day making sure everything was working well! Thank you for everything!
I previously went to another place for a lightbulb change and they told me to go to a mechanic thinking I had electrical issues. Midas did an inspection, was communicative the entire time, and was able to replace my bulb. They also informed me of why the bulb was giving the other place trouble (they had bent a prong). I loved the transparency and kindness of staff. Will 100% be coming back.
Very friendly and competent service!
"Everyone?s friendly, but my breaks have been squeaking ever since I got them replaced here. Took my car back once, and the problem isn?t as bad, but still occurs from time to time. Going back today, to see if they can actually fix it finally. "
"This Midas in the Pacific Beach location is great. They took me right away for a check up on my car. They are very professional, nice and convenient as well. I will definitely return for an oil change or other things my car may need in the future. Highly r"
Amazing efficient service! Thanks so much!
Making 499$ for a ******* gasket on a thermostat. Because a girl did it. Noooo thanks. The part cost 1.99. I know cause I called your parts vendor. Cause I?m not an idiot. You told me your computer made the prices. But. I was told. She he
"I got oil change and brake fluid replacement while I waited. The people were very courteous, and finished the job in under an hour. Thank you, much appreciated! I would certainly go back. "
"I came in for a brake job that was much more complicated than both i and the Midas team expected, but they were very nice and accommodating form the appointment, all the way through to showing me what was happening with my system... and yes, it was more, b"
"The employees here are friendly and helpful, which is always pleasant to find. However, I was disappointed and surprised to find that I was quoted incorrectly and ended up being charged double what I expected. Over the phone I was quoted $100-$150 for a ne"
Thank u again for work on my car and treating me so good everything u do is veryProfessional and money saving always leave this place feeling safe driving in my car good job to owner repair guy and great lady at front desk what an asset to the place so
You will get all my work . On my car .You have been honest and detailed on your work . You have met all my times that I told you I need my car back !!! That in it's self is customer satisfaction !!!Thank you !!!
Good service been going there for 3 years for all oil change repairs eulise the manager and Mechanic does it all Will continue to go there and send people there for repairs Owner is very helpful too
"Went for required California smog check. 2012 BMW was fully serviced at independent BMW facility a month before, incl tune up and oil change. Failed smog check due to ""blue smoke"" from exhaust. Must have sensitive instruments because no one else perceives "
The guys are always great and as flexible as they can be with getting me in so I appreciate that but two oil changes ago my car seat was stained with some grease (I have light interior) and the last time my fluids were not topped off at all. So i was a lit
I have come here for over 10 years. I recommended it to all my friends. I loved this place. About 5 years ago it got a new owner. He is the worst type of CREEPY car guy that cheats you and uses fear to get you to spend more money. He talks down to you and
Got me on the road in less than an hour!
I trust these guys for our cars - i've been going to them for about 1.5 years now. We've had everything from oil changes to routine maintenance to brake replacements done. The service technician always delivers on his promises and I trust the work he does
"I was under the impression that after the oil change, they would go in and vacuum the car, wash the windows, check the fluids, and check the tire pressure. The car was the same after the appt with nothing cleaned and my car light still on saying my tire pr"
"I went in for an oil change and was told that it would take 45 minutes. However, it ended up taking 1.5 hours. The front desk person left and the mechanics did not offer me any customer service. When I finally got my car back, the trip odometers had bee"
"I love how you guys did or treated me as a walk up, You were amazing, Thank you Fred Murray. "
I brought my car in on Saturday to have my brake pads replaced and get an oil change. On Sunday the front left caliper almost came off while I was driving. A friend helped me remove the tire and we found that the lower bolt wasn't even there and the upper
"excelente servicio, rapido, confiable, disponibilidad inmediata. "
"Thank?s again, great job!"
"When I first came, they told me I would need to wait about a half an hour for the smog check. I was told there were only a couple of cars before mine. I ended up waiting for two and a half hours because there were actually six people in front of me. I d"
Great service. Transaction was clear and concise. Will go back and would recommend to a friend.
Great service. Thank you.
Did not go the extra mile to fix my problem.Went to Dual Tone and had it fixed for $275 rather then $2145 out the door.
"I sent a 1 star review last week and wasn't posted on this website. Is it a make up reviews in Midas? Maybe I will have to post all the documents that I have (printscreen, diagnoses,...) on Yelp, Google and send it to the Midas main office. If I don't get "
"I am really disappointed because I was charged for a improper diagnosis that should haven't been charged ($99.99). First of all, the diagnosis does't show the codes but they said that I should fix my car's transmission (more than $2000 for that job). Fort"
Efficient and reliable service. Would recommend.
I would like to have a refound of the $ 99.99 charged for a diagnosis because I went to the dealership after that and they replace only a clutch (recall) and They said me that everything else is good. With who should I talk about that? Looking forward to
They installed the brakes incorrectly causing my car to break down and in the end the owner Mike did not honor what he said he would do to get my car in it's original condition. I would like to write 100 reviews like this to ensure the proper rating is ref
Company did not install brakes correctly damaging car and refused to repair damages. Horrible experience. I can't even drive by the store without feeling sick to my stomach.
Fair and fast. What more could you as for?
"Several people told me not to take my vehicle to Midas, but they were the only shop with an opening this particular Saturday afternoon. I explained to them that I needed to address the brake sensor warning light on my dash. They asked if I wanted a brake j"
Took my older truck to get smoged. Stopped at 4 other star stations first and nobody could do it till I got to Midas. They did a good job.
Always there for my car needs.
"Midas in Pacific Beach, San Diego, did a GREAT job replacing my broken muffler. They gave my car a once over as well, to check for any leaks and levels, and did it in good time. A lifetime warranty for this muffler means that I know where to bring it, as w"
I needed a Star smog inspection which was carried out quickly and priced reasonably. I also asked for my windshield fluid to be topped off and tire pressures to be adjusted. These were happily performed as well
"Mike and his team at Midas were outstanding! Their prices are fair (I asked around and comparison shopped) and their communication was on point. My boyfriend was out of town, and I took his car in because it was having issues with the transmission. They we"
No appt. needed I was in and out in 15 mins. Great job...
"To be honest, I was pretty discouraged by my last visit to Midas. I wen't here to get my brakes replaced because the previous place I wen't wanted to overcharge me. I called around and Midas gave me a great quote, then naturally after I dropped my car off "
"Service was very good, price was fair and all work was done in time stated. So far so good, car is running great. "
The team there always takes excellent care of my vehicle. For the last few years they have been my local go to place for any issues with my vehicle. They continue to keep me safe on the road. Thank you Pacific Beach Midas!
I called and got an appointment the same day. The service was performed quickly despite the place seeming to be packed! They called me and emailed me when the service was complete and it was easy to pick up! Thanks!
Felt really taken care of! Eulise was great
Came in for a good quick smog check. They did it very fast and efficiently!
Forgot to rotate my tires after I asked 3 times to assure they were rotated and they still weren't.
This is my first and last time taking my car here. The guy that performed maintenance on my car forgot to put air in my tires and didn't mount the skid plate on correctly so it ended up falling off and I dragged it across the highway for about 5 minutes un
Made an appointment for 08:00 for an oil change and tire rotation. He said it would be ready in 1hour. I showed up in an hour and my car was still in the parking lot. He then put my car in right away and I came back one half hour later to pick it up. They
"These guys are PROFESSIONAL and TRUSTWORTHY!!! After my initial visit with this location - I was so impressed with the service and the work performed - that I returned to see if they were able to perform additional services, before I even thought of taking"
"When I arrived for my appointment (confirmed via phone call with a Midas representative x3 days prior) at the 1805 Garnet location, the Midas Auto representative was unable to locate my appointment on the scheduling system. Fortunately, it was not busy tha"
Went here to get my brakes done and was told I needed rotors and brakes. Sat for almost 3 hours thinking everything would be okay. Drove the car the next morning to take the kids to school and still had to push down to the ground to get the car to car stop
tis place was horrible they had me waiting for ever they didn't fix my problem that gary guy was the mossed un professional auto guy I every encountered the guy was scraggly he looked like he handed taken a shower in months ill never go their again an
I'm from out of State (Minnesota) and I was fortunate to have crossed paths with Pacific Beach Midas---and Store Owner/Manger Lance Greenberge. Dealing with Lance was like dealing with your favorite uncle (the one who you like and trust) and he handled my
"How do you put a value on peace of mind? All I can say is that I was so pleased with the Team at this particular Midas location, I had my son bring in his car the next day and will refer anyone I know there also. Bottom line...this is an honest repair sh"
The car was ready sooner than promised and everything was just perfect...I will be back...Thank you...
"I found Midas in PB by accident. I was looking for a smog check place in that area. I suddenly saw that they did a smog check, as I was driving by and pulled in.Beth, at the front desk took very good care of me, and I was so glad I found them. I will mo"
