Always friendly, professional, helpful service
Staff are nice & competent
My car was misdiagnosed and I had to pay over $1,000.00 dollars for a repair that I did not need. But, by taking it back to the shop my car was seemingly properly diagnosed and the part was replaced. Mgmt was great in giving me the difference in cost.
It was fine but not over the top exceptional, it was what I expect that’s why I said satisfied. I don’t know how I would have been highly satisfied other than lower prices.
I was told one price on the phone and another when I arrived. The man checking me in was clearly annoyed. I told him I needed a new battery and he kept asking, "so you only want a battery?" He asked that two times. I said yes, I know the battery is bad. Upon picking it up, everything was fine. A week later I open the hood and notice the terminals were corroded and we are having trouble getting the car to start. A friend who is a mechanic told me the terminals should have been replaced. I didn't know that and should have been informed. When I said I wanted the battery replaced, Robert said, "so you only want the battery replaced?" I didn't know other things should have been done. I won't be coming back.
Always great and trusting!
They try hard to take care of everyone
Vince at Seaside Midas was kind and cooperative!
Vince was so helpful and friendly. He handled the Sunday rush with patience and professionalism
I appreciate the work done on my truck. Maria and Robert also Vince were kind and friendly. They even explained some extra work that can be done to my truck.
Quickly scheduled, fast efficient work, clear communication, great deals, made me feel safe about my vehicle status, checked all the important things and made recommendations for future needs, didn't try ti push services on me that weren't necessary.
Went to Midas for front brakes and rotors. Midas had an advertised price of 350 forfront brakes and rotors but the shop quoted me almost 900 and said it was a BMW and thats why the super inflated price. After I laughed at them and left I went to O'Reilly Autoparts bought 2 decent rotors and semi-metallic brake pads and sensor for 260 and ittook me about an hour and a half to do the brakes in my driveway. Even if I doubled that price for Midas inflated material costs, 500, where is the extra 350? Come on guys, people are struggling in this economy and you are going to look me straight in the eye and quote me 860 for front brakes and rotors on a 2011 328i...sad.
Stopped in with no appt- received fast service - offered a ride home- clear pricing and breakdown of issue my vehicle was experiencing- friendly staff- couldn’t handle all issues in 1 visits however the team gave me a clear path to follow for the next visits- vehicle is running much better
Andy .Santo and Every Associate was so nice and professional. what an Amazing Staff, Thank you All.
Every one was so helpful Joey was so nice to work with as was Santos who was willing to help me by dropping of my car
able to replace brakes same day without appointment
I’ve always been highly satisfied with the level of customer service, repairs, and maintenance to my vehicles over the years. From checking in to the quality of service it’s been great every time. I work as a concierge at a hotel, and any problems guests have with vehicles, you’re my first recommendation.
As stated, I made appointment and then waited nearly 45 minutes before tech began oil change. I waited 90 minutes for a simple oil change.
The people there are helpful and friendly
the store manager actually came out and greeted me when i pulled into the parking lot and was very curtious
Sent my roommate today to have her oil changed today she was very happy with the service also
Joey called me and said his mechanic found a leak from my cars water pump.Since we were close to the shop, we came on and verified the leak. After just replacing from a different shop, it was still under warranty and replaced on the same day. Thank you you to Joey and his mechanic in spotting this leak.
We took our car in for a steering problem we were told the car was finished and ready to pick up we went in paid and went to the car it didn’t start. We were then told they would fix it at their cost. Well to no avail they couldn’t fix it after arguing with them we came to no conclusions. We just wanted the money that we paid for the car to be refunded and the car towed to our house. We paid almost $1800.00 and they only refunded us back $600.00 . The car was there almost a year. We had to buy another car in the mean time and now have the car we took into Midas that doesn’t run. We are very disappointed and dissatisfied with the process of this whole experience. We spoke with the owner and he just didn’t want to give us all the money back because they fixed the steering problem …how do we know if the car doesn’t run🤔we would like to have the rest of our money returned to us.
I always come and get my oil changes here always great customer service always friendly and will return gentleman in the front didn't get his name took care of me great service name started with a B
The work on my car breaks is less than 6 months old. Rotaries & pads were replaced and that cost me over $800. The breaks are back squeaking and I wanted the warranty to be honored. I have been a customer of this Midas location in Seaside, CA for over two decades and the quality of work & service have substantially dropped. No one calls customers during the day and nobody answers the phone. Had to wait for my wife an hour to pick me up as my car stored inside the garage, while doors were closed. In the morning of the next day, no apologies were expressed, had to wait another 20 min for someone to drive the car out of the garage, and then told to pay an extra $350 to surface the break discs to get rid of the same squeaking for which I brought the car to fix in the first place. Really disappointed!
I dropped off my vehicle and expected to get a ride back to pick it up but the shuttle driver forgot to give me a call when my car was ready. He said it would take 1-2 hours but it took 4 hours but it was ready, they just didn’t call me. I was put on hold for 12 minutes to see what the deal was and I called again cuz that was too long of a wait. A mechanic ended up picking me up to get my car so I got a discount for the inconvenience
I was charged $900 for labor. My dad called for a similar job, and was charged only $500. Obviously there is sexism and a lack of financial integrity at play. I will not trust this company again.
they have always done a great job
I made on line appointment. Never honored. Site said you would call me back after you opened next day. Never happened I had to call back 4 hours after they opened.TRANSMISSION WAS FINE... MY TRANS NOW Shifts HARD FROM 1ST TO SECOND AFTER A TRANSMISSION FLUSH? OTHER SHOPS SAY WRONG OIL WAS REPLACED BY YOU
One of associates named, Brad is so kind enough to explain about my vehicle condition in terms of how to properly maintained!!
Easy to make appointment, friendly staff and on time appointment
I called and got an appointment in just three hours for the same day for an oil change. The customer service representative was excellent.
The labor costs were extremely expensive and I couldn’t afford to get everything
Honestly I’m rarely ever highly satisfied with anything. This Midas always does a great job and I will be back.
Robert was helpful and professional when there was a problem with my brake job. He is a great service representative. Brad also was attentive.
Through my dealership it is a long wait at Midas wait time is remarkable. Within 1 hour job was completed. Very pleased. Staff very friendly
I am a senior and slightly hearing impaired. With open doors to the shop and the street, and the plastic shield surrounding the cashiers counter, I had some difficulty understanding the associate's comments. This isn't to complain though. I was satisfied with the courtesy of all employees I made contact with either personally, or by phone.
The employees explain you very clearly of the problems and the cost of the service of your vehicle
Great service, great employees, and always feel like I am given a fair price with everything I get done to my car.
There is no transparency about the price you practice and the tests you run. We have been told that the garage was using a $6,000 diagnosis toll and the results were hand writing on a piece of paper and no one was able to explain to us what it means. The only thing they wanted was to leave because it was 4:56 pm. They repeat 3 times that we have to introduce our credit card in the machine, meaning please now you have to pay fast, even tapping on the credit card machine to introduce our credit card. Worst experience ever. We will never go back to Midas who stole our money and did not give us any results. The person was not nice with us at all, condescending and impolite.
Customer service was amazing in all spectacions I dont wait more time at the told me my service was done
My front left studs and nut damaged when they tray open the tire,. And i should pay $240, for unprofessional mechanic for that, and my oil filter is leaking, a lot oil splash around the engine, and if you trained new mechanics please under supervised,.the bad thing they blame me for studs is broken and asking me where i change the tire, but they don’t remember my oil change at midasToo,. And i am never touched or rotations my tire at all, only midas do it during my oil change,. Where the midas responsible for that
The staff at the reception were highly friendly, and they processed everything as desired with no waste of time (since I booked the appointment earlier through phone). I am totally satisfied with their service, timing and prices.
Was told to buy parts for my car that may or may not fix the problem (check engine light). The parts weren't even tested to see if they were the issue. Was told there was no guarantee my car would be fixed and might have to fix something else if it wasn't.
"The folks at Midas-Seaside are honest, knowledgeable, and proficient in what they do. Repairs are not cheap but the car problem assessments are pretty accurate and the repairs are completed as promised and on the same day. The breaks on my ?09 Jetta are ex"
After diagnosed my car I received an over price quote from Midas office. I found it when I got the quote for the same job from Mercedes dealer which was 20 percent less than your price. After discussion with your office they gave me the same price as the d
At the first visit for this job I received over price quote. I checked the same job with the Mercedes dealer and got like 20 percent lower than your price. Finally we came to the accepting the same price as the dear. Why should I don?t go to the dealer for
Brought in my car for an oil change appointment. It was completed while I waited. Great service and done quickly. Thanks!!!!!!!
"I had my 4 tires rotate at Costco Tire Center 1 day before changing oil at Midas. But Midas rotated my tires again. I explained to Midas that I had already rotated my tires, but they refused to put them back and said I don't have to do that... I'd like to "
"They were very friendly and welcoming! I came in for a tune up and fixing for my back lights, they took care of me and I left very pleased with the servicd. Will be back next time! "
Work was done efficiently and in the quoted time frame.
Thank you Midas for taking care of my Mercedes. Awesome service and people!
I am fairly new to this area so I had no idea where to go. Called a few places and came upon Midas in Seaside. From the start of the phone call to in person assistance they have been honest and direct with me to knowledge me what needed to be done with my
"about a week ago I called this Midas location for my A/C problem. They were very flexible with my work schedule to help me.i went in the morning, couple hours later they called me and told me over the phone what was wrong and how must it will cost me. they"
These guy's really came through for me last minute! Great friendly customer service and a good job done!!! Highly recommend!!!
I was disappointed that Midas was unable to fix my heating/air conditioning fan.
After getting my breaks repaired my vehicle has never stopped better. I would highly recommend this Midas shop to anyone.
Would you pls get records straight?! I was @ Midas April & July 2020!!
It was very bad service customers,
No issues. I made an appointment and everything happened smoothly - including removing and replacing my skid-plate with all the correct bolts. :)
Appreciate the gentleman who was working the front. He was very polite and very knowledgeable about everything. He took the time to explain to me what services I would be needing and helped me to figure out a plan. Thanks so much. Will definitely be back.
It says my vehicle was serviced but there was no service performed. I had the part I needed replaced in the front seat, and was told that it was not A replaceable part, and when I said it was, they said they didnt have the part and it needed to be ordered through the dealer.
Midas has done a great job. All is well.
Very professional, courteous, and helpful
First time on with this vehicle. I was taken at my appointment time and happy with the service
"Greetings, I just wanted to let you know that this particular Midas had met my strict criteria for a quality auto repair shop. That said, this is my third time in, and I'm totally satisfied. Ty again! - Jim O."
Went in for brakepads and they fixed me up right away. A few months later I was getting serious vibration while breaking so I took my car back in. Turned out my rotors needed resurfacing. They did this free of charge the same day I called. I was very pleas
"While Midas did a great job with my oil change, I had to return right away because my car ran hot as soon as I left. I took it back in on a Sunday for a pressure-check. No problem there. Came home to put in coolant, as suggested to try, and found the cool"
Everything was done to my satisfaction.
Midas always takes good care of my car and has kept it running well.
had bulbs replaced in R headlight . i didnt have to wait long at all.
Prompt service, even offered to give me a ride home while my car is being serviced
"I been going to Midas for my auto maintenance and repair needs for almost a year now and I have never been disappointed. They have the best customer service and they are always efficient, honest and thorough. A special thanks to everyone at the Seaside M"
It is now 5:55pm and no one is answering the Seaside Midas phone. I started this call at 5:50 pm. I have called 3 times in the last 1 and 1/2 hours about my ride to the store to get my car. I have repeated been told the drive is on the way. Now no car for
Very good service. Thank you
Midas fell well short of the service they would like to provide. Not sure I will return.
"Unfortunately this was not a good experience. If you?d like more details, you have my phone number and I?m happy to share my experience. "
"The work was taken care of after the vehicle was driven.I need the second invoice that never arrived.Please send via email for our accounting purposes.We always depend on Midas for our Auto needs for many years.Please send the invoice. There were 2 for 1,"
"I am new to the area and chose Midas because it was a name I knew. Jim was very nice and helped me along the way. He set up a ride for me to work but only needed to be picked up. Marjorie was the best driver, she was early picking me up. We had a nice "
Very accomodating service. Quick and efficient.
Yes I would and yes I have....
"I go in for regular oil changes because they are more than reasonable. They tested my battery and it failed, (after 4 1/2 yrs) I happy to give them my business since it prevented me from getting stuck somewhere with a dead battery. Thanks. "
I have been in the service industry for almost 40 years so I notice things other people don?t. Everyone in this store is very friendly and knowledgeable. Always top notch service from this location.
Salinas Valley Ford is Awesome
As always it?s nice to go to there great service great people thanks??
I had excellent service experience at Midas. They were able to hear an issue with my exhaust manifold, and properly fix the issue with little stress on me. They showed me the defective parts. It was a great reassurance of why I choose to be a continual customer of them year after year.
The muffler hangar needed welded again and the shop took care of it.
They replace a signal light for me and were very quick about it.Much appreciated
I purchased a used BMW 335I for my son that needed a lot of work. I had the BMW dealership inspect the car and after a day and a half they gave me an estimate of almost $6000. A friend recommended Midas in Seaside over the dealership. I was very skeptic
I trust Midas for repairs especially a muffler replacement .
I was having non stop problems with my vehicle and was not getting The correct help or answeres that I needed. My mother recommended me to go to Midas and see what they could do. I took my car there and talked to Jim he reacted instantly by taking and look
"I have honestly never posted a comment before, however, visiting Midas today was the best experience I have ever had since I began driving 18 years ago. So, I decided to step outside my comfort zone and share that the staff at Midas in Seaside are exceptio"
"Had to replace head and brake lights, a window washer fluid pump, check tires for leaks (keep having to air up 2), and diagnose a squeal. Made an appt for 230. Was told it would be a little under 2 hours. At 5 got a call that they replaced the lights but d"
I get the best service there and i will keep coming back thank you guys
These guys really helped us out of a bind while we were travelling in CA. They accommodated our unusual circumstances and got us in and out fast. The car is running great again. Thanks so much!
It was a great experience I?ll put my van in your shop for any repairs needed Thank you
New battery in stock; great service
These guys are awesome and very customer service focused! Id go back to this Midas anytime and I would recommend them!
"One of my cars required a new battery. I've always been an Interstate battery fan and have had work done at Midas on another of my cars. So when I found out that they carried Interstate batteries, the choice to visit was easy. Arriving without an appoin"
I didn?t expect to wait three hours even with an appointment.
"I had my old changed and got new brakes and rotorsWork seemed good until I noticed the oil was leakingI took it back to Midas and they found the oil cap was brokenThey did replace the cap, oil and some other parts but I did get an oil stain on my driveway "
Service was efficient. Price was right. Timely and no upsale. Thank you.
It?s always nice to come here they try very hard to take care of you
I put an honest review on and they did not post it! I guess they never liked it.
Ive been to this shop several times and I always have a great experience.
"After driving in from Michigan I went to this Midas and spoke about some new shocks and there for got some new shocks, But then the car was un-driveable and went back they had my car for 6 days.....I understand that things come up and may change but orderi"
"Even though I work with Midas, I am still overly impressed with the communication I received from myself."
My appointment was at 9am an waited for 2 long hour.
Chantel Pizano the service advisor was awesome she made the whole process so easy
"As always, my recent visit was done professionally, efficiently, and with a friendly staff."
"Needed to get the brake pads replaced and rotors resurfaced, but it still took over 24 hours to get the car back. Apparently, they were missing the necessary tools at first, but then we were told that the software was making it difficult to reprogram the p"
Not able to reset my tpms light
Great Service. God Bless. Thanks.
Outstanding customer service and support from Armando and staff!Thanks ????
"i recently had extensive work done on my 2008 SAAB 93 Aero. Robert Baeza and his staff were respectful, listened to my concerns about the car and didn't treat me like I didn't know what I was talking about. He gave me a fair estimate of the cost and time n"
Additional work was performed without my approval!!! They cause a hardship on me as I wasn?t prepared for another $250. No attempt was made to inform me or approval very disappointed as I was told car would be ready by noon and was finished until after 4p
Great service and inspection informed me of a battery concern, thanks Midas team
Car still runs like **** put in wrong parts they took five days probably because of super bowl wasted five hundred plus charged for parts didn't need big fvken fail
The service was great and quick. It?s best to make an appointment and I was in and out within 2 hours. I didn?t mind because I took my dog for a walk while my car was being worked on.
Always do a good job and timely with appointment. Have been using them for years. Had a problem with female receptionist who put me on hold for 4 minutes at a time without answering a simple question. Just wanted to make sure they would lock keys in car
Needed an oil change and two new tires plus Midas repaired the pressure sensors. Treated respectfully and communication was open and scheduling easy.
"Robert and Jim took care of my car quickly and skillfully. They were knowledgeable, friendly and fast"
"The people working there are great and made several times things right for me. However, pricing is somewhat on the top or really over the top. Brake pads and rotors $1500? Seams a lot out of the frame. At least the Dealership that needs to pay for it claim"
"They try and charge you for parts you don't need or overpriced.I saw them charge $45 to a nice older lady for a $2 brake light that autozone would have put in for free. They said $45 is better than a $100 fix it ticket!!!!!Watch carefully, ask for used pa"
"I spoke to the owner "" Charlie "" concerning my dissatisfaction with amount of money I was charged, for an oil change. This man was very nice and was willing to give me a full refund. I appreciate his concern and attention to this matter, and now have a cha"
"I sent one of our vehicles in for a tune-up, and was expecting to pay somewhere in the neighborhood of the advertised "" $ 34. 95. When I saw the bill of $ 87. 95, I was shocked. This was the most expensive oil change, I've gotten in my life. A bunch of cr"
i would not take our cars anywhere else
Vehicle was ready pretty quick. Calvin is always professional and courteous. Great experience.
The Midas on Seaside has been taking care of my 2001 Honda CR-V for over 12 years now. They are courteous and honest about what services are recommended or needed. They know their customers and their cars. Thank you.
Robert was terrific! Another fine experience
Always a pleasure dealing with Charly and his crew
Staff is extremely pleasant, professional and accomodating. They discovered that the special muffler ordered wasn't correct and that a stock muffler would work instead, saving me $150!
Staff always very friendly and helpful and work completed efficiently with allquestions (if any) answered.
"So, these guys are great!Jim and Kelvin were so helpful and professional with helping my wife and I trying to repair what I thought was a nail in my tire, discovered on a Sunday morning, on our way back home to southern California.From the first phone call"
customer service was great! very knowledgeable.
Very quick to help an emergency brake replacement. Needed it within a day and they did a great job!
"We ran into some problems with our Honda Element on a road trip when it wouldn't start on the California Coast near Big Sur. We got it towed into the Midas in Seaside, CA which was one of the only places open on the holiday weekend. The guys in the shop "
I paid them almost 60 dollars twice, yet both times they missed a gigantic hole in my flexhose? Then they missed that even though my car was over heating that my head gasket was having issues, suffice to say, now my car is done.
"Took my wife's car in for brake repair and oil change. Assistant Manager Kelvin Johnson could not have been a better guy to work with. Super friendly, professional, and stayed late to make sure I got the car back the same day! These guys are top-notch. "
Made an appt. they were prompt and courteous. They are not an out-to-get you kind of business. They seem honest and professional.
They didnt respond to my online request to schedule an oil change. Tried to upsell me the whole time.
they have a nice services
They explained everything which what they were looking for and more with the brakes and drums. They did a fine job.
Like my last review, I am not impressed with Midas at all, specially their diagnostics and also prices.
Poor diagnostics led me twice calling for the jump start. They said the battery is fine while it was faulty. They said that engine oil has some leakage while it was problem of power steering hose clamp to be replaced. Horrible diagnostics cost me more than 80 bucks and lot of time and inconvenience.
Oh my God! they charged $20.0 in labor for replacement of rear light bulb and their electrician even damaged the simple plastic cover cap of one of the screws. Horrible!!
They are courteous but I doubt the professionalism of their team. They told me absolute no leakage while next day I observed few drops of oil. Took it back to them and then it all started.
I got also tire change and courtesy check. Very satisfied
Le dije al cajero que le rebisaran las vijias y al final no me dijiero Nada De en que estado se encontraban. otra cosa LA luz De el motor estaba ensendida y ni me dijieron Nada entonses Como quieten que confien end midas sino ispecsionan bien Los beiculos
