Professionalism and courtesy and knowledge of associates that helped me they got everything done in a timely manner and we’re very professional. I highly recommend.
Great service. Knowledgeable and honest staff. Competitive prices. Convenient and fast.
Be more careful when rotating the tires.
The gentleman that took me in was awesome
The gentleman at the desk was very professional and pleasant. He took the time to explain what was going on with my car and helped me with the payment options
Mr. Joseph C was really helpful and gave me very professional and good customer service if I have any problems with my vehicle I can highly trust him great guy good customer service and well respected
The staff was incredibly respectful and pleasant. They met outside to introduce themselves and shake hands, and their overall attitude was positive and friendly. The staff seemed to enjoy their jobs and were happy to do it, and provided us with great service and great prices.
I had called around to several places asking for quotes. When I called this location, I spoke to an associate named Joe who was by far the most helpful and friendliest person I had spoken to all day. I've been going through an incredibly difficult time and was only trying to get my car serviced now that I was finally able to afford it. I told Joe what I for sure needed and what I might possibly need, and he listened attentively and provided me with options and told me about some coupons that were a big help to me. I would have chosen this location based on my interaction with Joe alone, but the competitive pricing was icing on the cake. The music the technicians were listening to in the shop was also really good so it made my wait time fly by. 1000000/10 I will be coming back here for all my services in the future. A huge thank you to Joe for treating me like a human and not just another service or an inconvenience. I really really needed that.
The staff was knowledgeable, professional, and listened to my needs. They explained the process and work to be completed in detail. I was extremely satisfied and impressed with the service provided and the professionalism.
I'll five the Midas in Vacaville, CA five Stars *****All my questions were answered and explained what they were going to do to find the noise that my power steering was making. Very friendly and patient. Great job Guys !!!!
Very friendly and knowledgeable about what needs to be done..
The attendant was polite and cheerful and knowledgeable the time flew by while I waited for my car and it seems as though my car is working a little bit more chippier today after my visit at Midas
All the technicians I spoke with during this visit to the Vacaville location were extremely knowledgable and professional. Best experience I;ve had at an auto repair facility in 30 years
Bob was extremely helpful, I was nervous about a sound I heard while driving my car and he took the time to show me under my car to tell me where the sound would be coming from and went into extreme detail about everything. Was very patient and nice, the mechanics there were really nice and helpful.
I went in with a later appointment in the day but wanted to drop my vehicle off early. The staff were professional and accommodating. The technician gave me a call about something they saw during the inspection and explained how it would affect the use of my vehicle. I always have a positive experience when visiting the location.
Robert Campbell helped me out today. Excellent customer service, greeted me with a handshake. Communicated recommendations that I needed without being pushy.
I'm very horrible with names but EVERYONE inside the location was friendly, helpful, and gave AMAZING advice. I'm far from car savvy and they did everything they could to make the experience enjoyable. I will be returning!
Dane was extremely helpful and communicative. He called to confirm my appointment, to review the inspection findings and provide approximate completion time, and then called at completion time.
Front desk was very attentive and explained everything. He also took the time to double check the results of the test. Kudos to him.
Was kept informed of process
The customer service was great! The problem was found and solved! It was done in a timely manner.
Very friendly staff good service quality care
They shopped around to get me the best price.
The staff and service was amazing. Definitely will recommend and return
They were very nice and friendly and knowledgeable.
The men at the counter were friendly and explained everything clearly when I ask questions in regards to my brakes.
Staff was friendly, explained everything very clearly, kept us updated on status and did a great job. Was questioning price at 1st but ended up being more than happy with service and will be returning.
Cost and the amazing service and attitude of the employees!
Great Customer Service from the Midas Team!
Staff was polite and professional. Explained what needed to be done and why service needed to be done versus what didn’t need to be done right away for safety reasons.
This location is the best I’ve ever been to. Great service! Everyone is friendly, efficient and knowledgeable!
Very clear price when I called. My daughter took the vehicle in and had no issues. No upcharges. Great service. Highly recommend.
They were very knowledgeable and fair with the price and I would recommend them to family and friends.
Excellent customer service!
The manager Dane was extremely nice and helpful. He explained everything in detail about what they were doing and the cost associated with it. Scheduling was easy with using the online system. I'll definitely come back here to get the my ac that is inop checked out
Could not prove that something happened there but I actually did plus $30 for one tire to be balanced was ridiculous
I came in with a check engine light the staff investigated the issue and explained the problem, gave me the quote and got me right in to complete the service
I was attended by Jeff the person on duty upon arrival and so service right away. Friendly and explained everything what needs to be done as well as the repair needed for the car.
Very satisfying experience and a courteous and friendly staff to explain all your questions.
From the process of scheduling my appointment to my service being completed, the team did an excellent job. The communication was clear from the confirmation of my appointment to the recommendations made for future service.
They were very friendly and gave me a coupon on my brakes service to help me save! They were informative and did not do anything to my car without my permission first. Will be going back when my rear brakes need to be replaced for sure.
I came in for a rotation and balance. I was told it would be $120. When I showed dissatisfaction on my face for that price, the associate then said it would be $69.99 because he “used his employee discount for me” The location next door was only $40. I felt like I was being taken advantage of because I was female.
The Manager Bob was very friendly and explained everything that was going on.
Great service always friendly and helpful.
Honestly,Best service I’ve had in a long time. The knowledge the care and honestly them walking me through every issue and showing me first hand not just giving me lol service took the cake I’ll be taking my car back as soon as I can afford the work.Thank you to the guys in Vacaville CA
Compared to the dealership Midas in Vacaville did a most excellent job and pricing was fair. Five Stars *****Thank you
I came in to check what liquid was leaking and causing a burning smell. Within 10 minutes Midas was able to identify two leaks; power steering and Oil from two different places. The technicians were able to show me (walk me to look myself) and give me a price quote to fix that DID NOT a change at checkout. They even gave a discount for taking overnight. The work was done quick, efficiently and I will definitely return!!!! I even got a ride home on the house.
Price was $400 more than other companies in the area!
The tires I bought were the best priced around. I was able to get in right away. The veterans discount was great.
Bob is always very helpful and explains everything in detail. I appreciate the service, efficiency and communication.
I was treated very well the service was done in a professional manner I would highly recommend this place to my friends and as well as family
The manager and associates were very nice, helpful, and explained in detail the pricing and reasons for the fix.
I brought my vehicle in for a brake inspection. After being told I needed brakes, rotors and calipers all the way around and then being quoted 3 different prices (2900$) I decided to have another mechanic look at it. My brake pads were replaced and no other work was needed. This is robbery and Midas should be ashamed
People working there were very professional! Called me if anything else needed attention! Letting me know the prices of the parts and how long it will take!
The gentleman at the front desk was very friendly and attentive. The service technician was also attentive
Everything went smoothly. Bob the service advisor, was very helpful in making sure all my cars issues were taken care of.
Very complete brake inspection. Parts were rather pricey but were located and brake job was done quickly and professionally.
I was not spoken down to by the service manager He explained my problem to me gave me a fair price He communicated with me about the work involved on my car dyring the process The car was ready when I came to pick it up.
Very professional and the timing was perfect. Huge problem that was resolved most efficiently and cheaper than original estimate.
Give Me Back All my Money that they took from a Female that 💯 Didn't know I would be walking out of there with the Same problem that I walk in with over a $1,100.00 paid out. I'm Disgusted.
The associate thoroughly explained the problem and identify what the other mechanic didn't do but they said that they did the service. The associate showed my that the last shop ONLY replaced 1 set of brake pads when they charged me for brakes and rotors on all 4 wheels. I was very thankful for the Midas associates explanation.
Bob was great and the other staff were Professional and went the extra mile walking me through the process and what my breaks and rotors like like Give them a raise !!
I have been there before. I like yhe experience I get when I'm there. The worker is nice and friendly. They will tell you if you need something. They told me I needed windshield wiper blades this time. They checked my tires to make sure they were okay.
The guy was so very nice that helped me Explained exactly what they were going to do and how long it would take. My car was done sooner. I already recommended them to two of my friends
I'm not highly satisfied because when I went to the Midas at San Bruno CA, they always did a 100 (something along that line) point inspection, topped off fluids, and automatically printed some dealer report for my vehicle (I think it was based on the VIN). When I asked about it, the guy looked at me weird and told me that here in Vacaville they only do a tire rotation (optional) and check and top off your fluids. They did check and ask to replace our air filters with a phone call. Otherwise, I was given the impression they don't do multi-point inspections with each oil change. The staff is nice and it seems they do a good job with my oil changes but I actually want to look at my filters to make sure they changed them like they said they did.
Bob, despite having "booked up Saturday", facilitated my auto issue and while I waited it was even fixed the same day. Dan, the mechanic who worked on my car, was very knowledgeable. Communication- explanation was highly satisfactory to me. Only recommendation/request I have is to apply diagnostic fee credited when repair work is done rather than in addition. Overall, happy with timely service and professionalism.
Speak with the owner about there professionalism.
The gentlemen at the Vacaville location were very kind and professional. I asked to have an oil change, tires rotated, and axle u joints inspected. After showing up for my appointment, thirty minutes later the vehicle was on the rack which was nice. An hour and a half later, the tech came in complaining about my overtightened oil filter. That was my fault and I'm assuming they were trying to get it off for an hour and a half instead of having just started at that time and realizing that. After spending three hours total at the shop I was told my vehicle was done. Tires were not rotated and nothing was said of U joints. that being said, the truck had to go on the drive on lift and not the kind with pads because they said it was too big. There was one guy in particular that was extremely pleasant and personable and professional who ordered the oil for me that wasn't in stock. He deserves some praise for his professionalism and kindness. Overall, I just with all of what I had asked to be done had been done. I will be going elsewhere for any work.
The staff were friendly and efficient. They showed appreciation to me for choosing thereservice center over the competition. I also liked the competitive prices compared to other locations in my area.
I took my car to Midas and was very disappointed at first with the problem with the license plates lights that I paid for and still did not work. I called back and spoke with a guy name Terrell (and I hope I spelled it right). This GUY WAS AWESOME. i am
Terrell took care of me unlike anyone that I have dealt with. This guy went out of his way for a problem that I had with my first visit. I will be going back to Midas, but only dealing with him. This guy needs to be commended for his customer service communication and how well he dealed with a problem!!!!
"I went into Midas for an oil change and, as far as I know, it was done correctly. The price seemed decent compared to the dealerships. My car is a 2014 but it only has 62,500 miles on it approximately. Of course, I went in with the idea of saving a little "
The staff is always courteous. The manager Bob always remembers me and thanks me for my repeat business. My car is done in a timely manner. The staff has always been honest so will look to them first for any mechanical needs.
Do not recommend expensive and unnecessary service.
They didn?t give me the 30% off anything over 300 deal that?s was going on that week the workers stole stuff from out of my car the two days it was there.. never going back there again
I was very disappointed as the workers were not wearing any protective masks indoors. This is currently a CA state mandate for the safety of all of us. There was no shielding at the reception area. I stood away from the desk and immediately left while t
"Top notch 1st class in and out ,, great professional service ??"
"A couple of months ago I brought my truck to Midas for a brake inspection, they told me to wait wait for a few more months. I took it back today and they?re telling me that I need all new rotors vu they couldn?t cut them and it would cost &1000. I took i"
"I brought my Honda Civic here for the first time. The undercarriage had to be removed to change the oil. After the oil change the undercarriage was not assembled correctly. Upon getting on the freeway, the undercarriage came loose and began dragging until "
it was great service and very thorough - much appreciated!
"The shop said my cover valve gasket needs replacement although there no was no oil leaks noticeable. This was after fixing my brakes. I had them replaced. After several days, I noticed oil leak in the garage of our new home. So I went back and they fixed t"
I came in on Saturday very Fast service got your town coupon 54.99 charged me 27.82 labor 2.50 oil disposal came to10 dollar oil filter total charge 82.00 15.00 off 10.49 for 1qt oilTotal 72.22 how do you do oil change without labor A lot difference for
Excellent customer service here. Terrell and Bob were very helpful in getting my car in and Robert did a fantastic job of repairing my car and they saved me enough money I was able to let them put new tires on my car also. I highly recommend using this Mid
"Oil change was somewhat quick and affordable.However, when I got home I descroverd the tech had not reset the cars computer for the oil change. Very frustrating.Other than that, it was a good experience."
"Midas representatives were very polite and knowledgeable. They made sure the correct oil would be put in my vehicle. When it became busy, rep was very to courteous on the phone and with customers coming in. Awesome place......."
Midas serviced my vehicle in a timely manner and to all specification i was well satisfied with what was done.
I would not recommend a woman going to this location without a man. I went in to get an exhaust manifold checked out and Bob put in a gasket he charged me $300.00 for and the problem persist. I only returned because I saw the location was under new manage
Gentlemen running the store was fantastic extremely helpful help me picked up the right tires reminded me of some other things I should get that we?re important fantastic manager I will return!!!
"Great people, great service. Will be back and I highly recommend them. "
I did a drop in service for an oil change. They were able to fit me right in and complete what seemed to be a quality service. The price was OK for a full synthetic oil change. The service manager did a professional up-sale for my radiator hoses. Their
Good staff.Short wait. Good price.
Bob and the team did a great job on my vehicle. Bob was friendly and explained all the details about the vehicle service. Service was quick and I was on the road in no time.
I took my toyota camry in for a $21.99 oil change and ended up paying $102.67. I was charged almost $9 per qt of oil used and then there was the oil filter cost and on and on. I haven't any idea how this $21.99 oil change ended up costing $102.67.
Great experience. Timely resolution.
"This was my first time visiting this Midas in Vacaville, and I was a bit apprehensive at first but I proceeded to schedule the appointment online. Took my SUV to have my front brakes replaced. I recently replaced the rear ones and was told that the fron"
Awesome Job. Great survice and timely done.
The people were friendly and knowledgeable.
Ash and DJ were the greatest! They went out of their way to find the Cat Converter I needed. Super cool to deal with them both. Thank you!
AMAZING! The technician changed all of my burnt bulbs for free. Hi didnt have 2 bulbs but told me if I bought them and brought them back he would fix them as well and he did! AFTER HOURS!! He also took the time to teach my daughter how change the bulbs herselfAmazing people!!!
Great job. Prices are decent and fair. I trust the staff that work in Midas Vacaville with my car.
They took care of me even though their tire distributor messed up their order
Do is awesome. I'd keep going to him
Awesome service. Work was completed in timely manner. Decent prices for quality tires.
Great shop! They not only tell you whats wrong with your car, they show you!
"Had over $4,000 of work done on my Chevy truck, brakes, rotors, exhaust, tue up. They failed to install the exhaust system with the proper parts. Resulting in a major leak and burnout of my wiring harness and stuck on the side of the road in Montana for ho"
"It's sad in 2020 when a woman still feels like she can't trust an automotive repair place to give her honest recommendations. First they asked me what kind of oil I used, shouldn't you know? Second they recommended new tires, my car has 22,000 miles, reall"
Excellent Service, am very happy with the prices, would recommend Midas
Awesome service. completed work scheduled on-time.
Yes service was prompt and professional. However it was more expensive than I anticipated.
The service performed was quick and well done.
They were fast and courteous great job ??
"Customer service was great when I purchased the brakes but I had to return for a possible adjustment and that was when things went all bad. The cashier was unbelievably obnoxious and unprofessional. I honestly believe that if I was not a person of color,"
Need oil change and tires. They were so nice and helpful! Definitely going back
My family and I had our brakes and shocks inspected and they actually let me know some more vital information that we needed to know. Plus they did all this for free whereas Big O Tires right across the street tried to charge us almost $100 to do the same
"100% yes to all my friends & neighbors,"
I was there for oil change and you guys left some lid open which could be risky so I got it fixed from other location good thing they didn?t charge me and they also told me that oil was leaking.
Great. Job done. Happy. Recorded.
"Midas has by far the best customer service than any auto service center in the local area. Their mechanics are knowledgeable and provide detailed explanations on the repairs needed for my 2007 Jeep Wrangler. All of this at a very reasonable price, honoring"
You were very helpful and friendly! I really appreciate you zip-tying my bumper back together too!
This place over charge you for your parts. This is not good customer service.
Great Customer services and quick turn around. I appreciate there hard work and kindness.
"I came in for a simple job of fixing a flat tire. The mechanic mounted the wheel back on without fixing the tire at all (although reported he did), did not return the spare tire to it?s place (claiming it?s too dirty), and sent me on my way.After a day, I "
"The tech that did my brake job, did fantastic work on my Charger. He was quick and to the point and made all the adjustments that were needed without missing a beat."
I have been coming here for my oil change and all the employees are great and get the job done. Crystal is my favorite! She's at the front and has always been a great person and her customer service is awesome!
Excellent service. Crystal was very welcoming and knowledgeable.
I brought the car to get a diagnosis and repair for my car locking after hard stops. Midas repaired the rear drum brakes and learned after the repair it was not the problem. I ended up paying premium price for the brake repair and still have my original pr
Awesome service at Vacaville MIDAS...
I had my breaks and rotors done and the lady at the front desk was very helpful.
While the staff was polite and respectful they left the job unfinished by forgetting to tighten the jam nuts on two of my tie rod ends. A small but extremely important detail.
Great service. Quick and reliable.
I?m a usual customer here and I appreciate the amazing service they give each time I come. I have never had a problem with these guys!
"The waiting area very clean, and Crystal what a wonderful person! So helpful, thank you for helping me "
"Crystal is so awesome she worked with me to get my car fixed, I am so greatful for her. Thank you Crystal you are a great person.Debbie Finn "
Crystal is always a huge help. Thank you for helping me out.
I had a great experience at this Midas. The service was fast even though they were servicing other customers. Kept me informed of each step of their progress with my service and I felt satisfied afterward that they told me of what is to come repair-wise. D
I asked that you reset the oil change so its shows 100% and it wasn't done.
Great customer service. I appreciated it
Excellent job and attention to detail. I appreciate the way they take the time to make sure everything is done correctly and that everything works the way it should. Thanks guys for your hard work!
I?ve been going to Midas for over 3* years and I enjoy the employees and as well as the service. Great location will always recommend someone here!
"I brought my 4Runner for alignment. The person at the counter was fair. Not much into customer service. The person that did the actual work was more personable with a smile when he brought up my vehicle up front. The 4Runner drives smoother, but the front "
"Don't waste your time here. Tried for over a week to get a muffler replaced on warranty. Worked with three different people that had no customer service skills, or they just didn't care. None of them ever looked at my muffler. I called back several times t"
"These guys stayed late to finish up my truck,the mechanic was sick with flu and was feeling really bad, that's dedication."
they absoutely did a good job. they got my vehicle in and out in a timely manner. i would definitely recommend this Midas
"On my 3rd oil change of my new jeep grand Cherokee SRT i brought it to this Midas. Just arrived from Montana, the jeeps first two oil changes were done by my certified jeep dealer unlimited oil changes for life. The jeep dealer out here was so busy that I "
Shirley was very helpful. Great personality. Explained things so I could understand. Fair price. Will continue to take my cars there in the future.
"I drove my car in for an oil change. It would not start to drive out. They insisted i needed a battery and quoted me $298.00 i had the car jumped and eventually bought the same battery midas recommend for $162.00. Midas did something, it was never the batt"
I fill like my life time warrant was not ownered they only put one set of brake pads on my car and charged me 240.00 dollars my front end shakes and my rearend is making up nose I fill like I should have gotten new roaders back and front and pads it's been
Just dealt with the man at the front desk but he was very friendly and informative. I felt like he knew what he was talking about and wasn't pushy or trying to sell me stuff I didn't need. Will definitely go back.
"Ray from Vacaville CA is a awesome stand up person I came in with rotators problems at the time I didn't have enough money To get it fix , I had to Traval to San Francisco with my kids ray offered to service and put the rotators on for free because I have "
"Ray from Vacaville CA is a awesome stand up person I came in with rotators problems at the time I didn't have enough money To get it fix , I had to Traval to San Francisco with my kids ray offered to service and put the rotators on for free because I have "
"Ray from Vacaville CA is a awesome stand up person I came in with rotators problems at the time I didn't have enough money To get it fix , I had to Traval to San Francisco with my kids ray offered to service and put the rotators on for free because I have "
"Great place to get service. Everyone was very nice & understanding, helpful. I will be going back there every time I need my truck worked on. "
"We have relied on Ron and his crew of expert mechanics to maintain and repair all of our vehicles for many years. I have been in the shop several times when a customer requested a particular service and after an evaluation, Ron advised that it didn't need"
