I always enjoy my local Midas for work on my car.
Professional, friendly associates. Quick turn-around time. Good diagnosis and was able to view what was to be done and any damage my situation had incurred.
Good people very professional good communication and knowledgeable.
I believe the work was done well.
I was recommended by a friend to take my car there for an ac inspection and I could not be more satisfied. I’m glad I trusted this location to get the job done. I loved the overall inspection of my vehicle to know what else needs maintenance.
I came in for a nail in my wife’s tire, they got my vehicle in right away and while they had the tire off they checked the brakes. They recommended replacing them as they were pretty worn. I asked if they could do it while I waited and they got right on them. Before I left they fixed the tire, replaced the brakes all-around, flushed the brake fluid and aligned the car.
The team at Visalia Midas have continued to bless me with their customer care. The process is always easy and I enjoy getting to talk with the staff as I wait. The turnaround time is quick and I always feel as if I’m being taken care of. Even if I lived an hour away, I would bring my cars here!
Service is already great, communication from staff regarding progress of repair is always on point. Repairs were completed on time.
polite staff, communication and promptness
The service people at Midas on Ben Maddox, in Visalia, CA are hands down the best I've ever experienced. Mike is an amazing person and treats people like family. Him and his crew are the reasons we continue services there
Friendly, honest, and affordable service.
Due to previous services and their honesty.
The friendlies of the Midas employees and the great service
Customer service was excellent, replaced light bulbs .
Friendly staff, great pricing and repair process and simple and easy.
Excellent customer service!
Very efficient, friendly and informative when I asked questions…
I had made the appointment a week earlier for new tires, did not know I should have returned before appointment to order/purchase tires. Would have made effort to stop by a few days earlier if I had known about additional arrangements needed.
I feel as though 2 hours of labor ($140) for a power steering inspection is too much and I also feel as though the tech probably spent 5 minutes on it before he realized it was working just fine. I feel as though there was really no need to charge me $140 for basically doing nothing. But after that, the recommendation was for a power steering flush that would have cost me another $150. It feels like I got taken for a ride. I would have been much happier if they had done the flush and just forgotten about the inspection fee. Particularly since I also paid for a general inspection that probably would have covered the power steering anyway and since there was nothing wrong with it anyway. I'll know better next time. I'll know I have to watch out for extra charges. Also, I asked for several extra things to be looked at and when the tech called me he knew nothing of these extra things I was asking about.
Efficient service. Completed when they said .
Service is always great. I receive updates frequently when the diagnosis has changed. I am always notified of pricing changes.
Good service, friendly employees. Service done in a timely manner.
Very satisfied with the service
Just came for an oil change for an old car pricing was the best around! Great customer service over phone and in person & I even was given a discount!
I've been going to this shop for years. I get great service there.
Over all experience is all ways great and good prices. They have great customer service
All service and attention to my truck was excellent, and they were able to diagnose the the problem on my vehicle timely. All staff for Mike the owner is very professional, and great to deal with. Mike shows he cares and quickly wants solve the problem that come is occurring o ones vehicle.
I was very satisfied with the service and the treatment I received. I will return to this facility for any future service. Staff was very knowledgeable and patient explaining the service.
Mike and his team are great!
Checked things that other places do not. Kept it simple & I know what my next fix is on my car. Excellent customer service.
Midas is clear in communication, pricing is reasonable and quick.
observed advertisement in lobby wheel alignments free, when asked if that after tire could have rotation and oil change completed, it was told it's not free.so why confuse consumers with the word FREE. They did not clean my white powder corrison on the battery cables they told me about (lazy ) nor did an air cabin filter check thru my glove compartment for a new one. I had to take this to Les Schawb who did complimentary customer cleaning battery free and $18.00 for cabin air filter insert all took 45 minutes t0 60 min. Should this not be included checks by MIDAS company esp to loyal customers who bring them business whenever possible during the year. If it were not for the friendliness of the owner, would not keep returning here.
As usual they called & explained what was going on & gave me a quote before doing the work waited for me to say ok before starting they gave me an approximate time to pick up my car & it was right on time
The owner went and picked my car up from a nearby mechanic for me! My repairs were done quickly and all staff was professional and kind. They really went above and beyond. We will definitely be returning.
Counter person was quick to greet and called me by name as soon as I walked in the door. Let me know what was happening with my vehicle at all times. Even gave me a quote on other recommendations they found for me. Very happy with how quick the service was as I was on my lunch break.
Professional environmentGood customer servicevery honest about what was wrong and what I neededFast serviceGood prices
Overall customer service is great, professional, and friendly
Efficient work, really friendly staff.
People were great and Nice
Repairs were done quickly.
Mike and RJ were friendly and made me feel like i was in good hands- trustworthy- answered all my questions
Friendly, professional staff, efficient facility, everyone very helpful
Professionalism and great customer service.
Wonderful customer service
Always friendly and good work
Mike the owner and his Team provide excellent and courteous service always. It is a pleasure to work with all the employees, and they are very knowledgeable. I highly recommend Midas for service needs on your vehicles.
How about you stick to your "lifetime guarantee" for brake pads, that would be helpful. Also, putting the brakes on correctly in the first place would also help. And how about don't blame the customer for your awful work.
They solved the problem I didn't expect to get fix, 🙃 extremely HAPPY!!
Courteous service, explanation of problem, timeliness of repair
The service and price of there products
The guys were great.The cost was 60% lower than other oil changing stations
Great Customer Service especially manager. His store is clean and employees are Great
Excellent customer services !
The customer service was simply the best I've ever experienced while getting work done on a vehicle. I would describe my experience as Honest, Clear, and Exceptional.
Took vehicle in for transmission flush and they could not do it after they said they could. Not happy about that.
Staff at this location is very professional, they respond in a timely matter to all our concerns and provide educated recommendations to help us maintain our Fleet in the best possible working order. I selected to transfer my Fleet from Firestone to Midas. Mike and his Staff are highly recommended to all friends and family for them to take their vehicles to Midas for all service and repairs. As of now I along with all my staff are all very happy that we switched to Midas. Thank you,
Friendly helpful staff. Very fast service
Listen to what I had to say about my car he checked everything my car ran very smooth after I left and I felt very safe I did not know my tires were cracking and old made me feel comfortable while I waited and was very impressed with the bathrooms very clean he showed me everything that was wrong with my car and I appreciate that
I Was So Satisfied and I will return as a regular customer and have told other people
Mike was very patient in explaining what work was necessary, he's very knowledgeable and experienced in his trade. The staff was also very kind courteous.
Nice coach to wait and sit on. Very friendly & communicative staff
Communication was the key. Amazing costumer service by Destiny. And very thorough work done in the shop. I’ll be back for work in the future.
I liked that the fast and effective the customer service was, as well as the service to my car. I got in during the afternoon, and my car was ready the same day. I was expecting to leave my car overnight, bit l got greatly surprised when l found our that l was going to take my car the same day. Awesome job!
120.00 very high price for a service of oil chg and tire rotate and prices of air filters in all over 200.00 ever with 20.00 discount .. cheaper prices near by , seem prices keep going up at every visit.. gave 2nd chance coming back after last visit with tire prices and when it be deliver ….been going there for 5 years or longer
Your prices are higher than other mechanics. Your lifetime warranty on brakes was unclear. This means I wasn't fully convinced of the price to the product I was purchasing. When I asked the gentleman to tell me the amount of miles the brakes were good for, he simply answered that they have a lifetime warranty and to come back if there were any issues with the brakes. He explained that if I did have to take the vehicle back for brakes, I would only be charged labor and not parts. My understanding is that all brakes wear down, eventually. A non-salesman explanation would have been better. Especially because I had already purchased the product. Other than that I have no other issues. Front staff was friendly and professional.
Highly satisfied with Midas and will continue to use for services.
Problem explained. Options given. Work completed in a timely manner. Very friendly and helpful staff
Mike and his crew do exceptional work. The excellent service provided will always keep me coming back to this Midas. The car works very well now and its all thanks to Mike and his team.
This was the best experience I ever received for my car service. I will definitely be coming here for all my future services.
These guys are always awesome, and timely!! Had a great experience! Thank you RJ!!
I felt completely taken care of through the whole experience! Making an appointment and checking in was very easy. The staff was so friendly and helpful. I felt like they went above and beyond helping me get things fixed and staying within my budget. Great experience!!!
When I call to make an appointment that the person that took my call and made my appointment was very nice and helpful. When I took my vehicle in for an oil change that I didn’t wait long and they were really informative about my vehicle. I was really pleased and great about the service I returned and I will go there next time my vehicle need services.
With the exception of the failed on-line appointment attempt, every other aspect of the service providers performance was highly satisfying. Everyone I interacted with was very professional technically and personally.
The lady at the front desk was very kind and communicated very well about my service. Also mike came thru as the closure and finished off with great customer service. Awesome people great service I’ve been a loyal customer for over 10 years and will continue to be.
After an issue with a local mechanic, I went to Midas and have since never went anywhere else. It is now the only place I take my vehicles. Easy to get appointments, friendly service and are very up front with what needs to be done and pricing.
The service and price of the service
Everyone is so professional and thorough. I love this store❤️❤️❤️
friendly staff and seemed honest
The staff was courteous and understood my issues. I will have no issue with bringing my car in for next service as they were completely honest with me. Before starting a service, they took the time to call me and explained why I needed it.
Straight and to the point. Given the issue, and the resolution. Was also well priced.
Mike and the staff are awesome and friendly. They know they're stuff
Fantastic service all around. Went in for an oil change and Mike was the one who helped me. He came across another issue and brought it to my attention. He got me a quote for the issue of I wanted to take care of it next time.
Great customer service and precise on details I pricing and letting me know ow wha. Was wrong with my car.
The staff at Midas in Visalia are always extremely friendly. Mike is always willing to go that extra step in meeting my needs and listening and conversation g with me about the issues andetermmined to find out the cause of any problems. I appreciate all he does. I’ve only also dealt with Destiny and she is a sweetheart too. She is very polite and extremely helpful. Thank you Midas of Visalia for your kindness and help always. God bless and have a very Merry Christmas and a Happy New Year!! I’ll see you again soon I’m sure.
Good service/ good place to bring your car
I used your app to attempt my service. I got a message that someone would call me in the next 30 minutes. Never got that confirmation. I went to site to get a reading for an Check Engine light. Based on your TV commercial I figured the reading was a courtesy service. Nope! I was quoted a $140 estimate. No problem as I was 300 miles from home. Got great service with the reading and a detailed explanation and confirmation that I could drive my car home without damaging my car. I may bring my car back next time in town. Doesn’t your TV commercial give the appearance that the reading is free??
Very good customer service.
Best place for auto service in town. We take all our cars their and recommend it to our friends.
The owner went above the call of duty to make sure my car was safe on the road.
you guys are the best, just great!!!!!!! love in CHRIST, carol
Great Service, Value and Professionalism
Love the music, everyone is very nice & professional. Clean atmosphere. Completely satisfied : )
The prices and work that they there it’s a high quality and friendliness
It's one of the cleanest establishment I've ever been in, the front desk personnel are very kind and helpful. My overall experience was very pleasant.
They got the job done in a timely manner and meet my needs of my truck
The cost. Front brakes, rotors and brake flush, over 600$. It’s a lot in this economy especially. The service and location were fine. The COST!
It is a great comfort knowing that I can look someone in the eye shake their hand and believe them at their word. You will have to change the numbers on the store or move to get rid of me I am a lifer
always great service with all my cars i take to them
Service was great. I bought 2 tires end of August and 2 tires on the 20th of October. The 2 gentlemen during the 1st visit were cordial and welcoming. The young lady who assisted me on the 20th was also welcoming and answered my questions in a kind manner. I appreciated their professionalism.
Friendly and very knowledgeable.. would recommend
The worker was very friendly and explained everything I needed to know. The work was done in a timely manner and the pricing was reasonable.
The business was clean and inviting. I hadn’t been here since the new owner took over in 2020. This is a really big improvement. The editing area was nice and comfortable. The staff very friendly and helpful. We came with an extra problem besides the oil change we had scheduled. The analyzed the problem, gave me a quote and time to do it. They did the work quickly and we were very satisfied with the service. I will tell others of this location and highly recommend them.
Staff was very kind and friendly. I’m a big fan of full communication. They communicated thoroughly from the first phone call so it made my customer end to easy.
Before starting the oil change they asked me to sign a cost estimate because of the quantity of oil required. While the truck was on the lift they informed me that it was almost finished and that they “got the tires rotated for you.” While I’m paying for the bill I eventually took notice of an approximately $40 labor fee for the rotation. I never requested it, they never presented it as an option and performed the work without my permission. It’s my fault I suppose for not catching it sooner but it looks like the Visalia shop got an extra $40 out of me.
The service and the team that work there
Great customer service and very nice.
I was nervous about getting this done and from the minute I walked in and was treated totally with kindness and had everything explained completely so I know exactly what was going on and price. I was totally made comfortable of what was going on...thank you to them all at Midas . For their patience with a newly widowed very nervous person. I will definitely use them again...
Midas employees made me comfortable. They are completely honest and trustworthy
I received a online coupon from the midas web, it was sent to me for a oil change price but when I showed it to the from desk clerk. I told me that those coupon were expired even though it showed valid. I was charged way more than the price from the coupon. I changed there because I was doing this before work the I was going out of town, otherwise I would of left the store without the oil change.
I found them to treat customers with respect. They take care of the problem and get you on your way promptly.
They were professional, caring and quick
Customer service was excellent Information was excellent.
They don't try to sell me things I don't need, they take their time and do the job right.
They are always professional and the place is extremely clean. The job was done in a timely manner
Friendly knowledgeable service attendants clean office and shop, very organized. A Bible on the table w nice magazines, Christian music playing.As I walked in my thoughts were "I like this place"gave me a sense of comfort.
The staff were very nice and welcoming. I didn't have to wait a long time for the problem to be fixed well.
The service and friendly people that work there and the prices on there products
Nice people. Clean and calm environment. Got my car in right away. Great price.
Fast, courteous, friendly service. Thanks, Mike!
Parts availability, timeframe for repair and updates received regarding the repair were prompt and to the point. No guessing games. Very satisfied
Friendly and quick service, Mike and team went out of their way to help and was very happy with the results.
This is my new go to spot!!!!!! Everyone there is so freakin nice!!!!!!!! I brought all 4 kids with me and everyone was so patient and kind to them all.. reception lady was the sweetest ever. The guy who welcome us was such a gentlemen!!! The place is so freakin clean!!! Esp the restroom, I walked in the restroom and was like wow it’s so clean and smells so nice lol. Definitely will be letting everyone know about Midas :)
Once service was finished, they didn't fasten the cover on the under carriage. Therefore it is dragging. Not to mention the fasteners are not there
The job was done in a timely matter. R.J.at the front desk was very helpful and friendly.
Very welcoming and friendly.customer service is well explained for service recommendation. Very professional thank you for doing a great job.
We made an appointment the night before. When I arrived for the appointment, the manager told me there would probably be a three hour wait. I told him I was really disappointed about that, we were just traveling through the state and wanted to get the brakes checked before we went any further. He told me he understood and that he would personally get to it as soon as possible. About 15 minutes later, he told me he had taken it for a drive and had not been able to recreate the problem noise, but he would also have the techs take it apart. About 20 minutes later, he told me they had checked everything and the brakes were completely fine. He took it for another drive afterwards just to be sure.I was so pleased with his empathy and professionalism. He only charged us $50 for thoroughly checking it out, and that money was well worth it for the peace of mind. He then went on to suggest several places we should visit in the area if we had time, which all turned out to be wonderful recommendations. We would definitely go back to him if we were in town again, and recommend him to everyone we know. We're so grateful for all of his help.
Overall an exceptional experience, the staff are friendly and professional, the vehicle's repair was conducted with absolute success in a more than timely manner.
Staff were highly competent and Gave specifics about the issue. The staff were personable, professional and courteous. I was satisfied with the pricing and the service.
Straight up talk, no run arounds!!
The staff was fast, friendly and knowledgeable. I came for a price on 4 tires and after some research found Midas to be competitive priced. While there I had them do a oil change and a wheel alignment. I still need them to do another car I have but the driveway isn’t low car friendly. Can we do something about that? Maybe a couple bags of asphalt patch? I don’t really wana take my low car somewhere else. Feel free to call text or email me with questions. 909 233-1959. Or [email protected]
Mostly because I was waiting for more that 5 hours and I had to call twice to get an update. Otherwise I am quite satisfied with the service overall!
Service is fantastic and efficient. We love this Midas.
Very good customer service
Timely service in replacing brake rotors and replacing brake pads at a fair price
Appointment was made quickly and my car was repaired quickly. The people there were very friendly and my car was left in good clean condition The brakes are working great and I have already recommended this store to friends
Fast, prompt, good price.
Great timely matter great service and quoted on let me know what I do need for my car thank you
Everyone was awesome and made me feel welcomed overall a wonderful experience.
It was very easy to make an appointment. And the customer service was great. Nobody tried to up sale just what I wanted.
The staff was very friendly and throughly explained everything that they had found wrong with me truck.
Best customer service.. friendly ..
Super friendly staff and they had my oil change done much faster than they quoted me it would take to be done.
Destiny (who checked us in and helped with paperwork and scheduling) was very pleasant and efficient! Mike (who helped me to understand issue with truck lights and fixed it) was patient and made me feel valued!
always a pleasure dealing with this Midas shop. Mike and his crew are the very best.
I was recommended to come to Midas by a former employee that worked there by the name of Mike Banks that works at the fire department with me. As soon as I walked in, I was greeted with a very warm and genuine welcome by an employee (his name was also Mike.) They quickly took in my vehicle and began work, even providing recommendations and information through their inspections. The staff are very professional and great at making conversation and know what they’re talking about. The quality and service are well worth what you pay them for and I will definitely go back and recommend Midas to my friends and family!
Very friendly, knowledgeable, and clean.
first time they're very impressed with the service and knowledge of your associates. They found stuff on my car that I didn't know needed repaired and took care of it.
I was told the price would be around $67, But paid A lot more
Very friendly to listen to you , explain to you everything wrong with your car .love them very good 👍
I have been using this midas too service my vehicle's for years now and have not had any problems. They are honest, respectful, courtesy and have the job done in a the same day.
Very friendly and very fast
Price was ok, and the time it took to finish was very good.
Mike, rj, and Desiree were very professional and explained everything that was done to my car. All three were should be complemented on their customer service. Site was very clean and I will return with any Service that I need.
It’s hard to get excited about brakes.but the job seems to be done very good.
I really need the work done that day and they worked to get it done. Great customer service.
Got good music, Mike is always there. Very polite
The service was excellent. The owner goes above and beyond to make sure you’re taken care of. Also very honest, if something don’t need to be replaced they’ll let you know and save you money.
When I walked into my appointment at 4pm everybody yelled anna made it and I was extremely happy they knew my name and made me feel very welcome (:
"Mike was very helpful in explaining what was happening to our alignment. He got us in and out in a timely manner. He didn't talk down to me because I'm a female, he answered all my questions.I would definitely recommend this shop."
"Repair went as promised, friendly accommodating. will use again"
They do a great job want to be sure the issue is taken care of.
"Service is excellent, friendly employees, honest, hardworking. They do a great job, would definitely recommend them."
"I needed to have my tires checked because I knew there were problems. I felt that the counter person RJ was very helpful. I got all the work done and felt they were very kind, honest and trustworthy. Mike the owner was amazing as well as his daughter wh"
They were able to get me in within an hour of me calling they called me back with an estimate and had the work completed by 2 PM that day. The cost was reasonable and the service was excellent I am very pleased.
"Called Midas about 2 months prior and they couldn?t get me in til end of the week. Finally got around to calling again and they asked if I could get my truck in within the next hour. This was good. Called me a couple hours later and told me the problem,"
"Service was good, but customer service could be better. I was told someone would come tell me if work other than the oil change was needed. No one came. When I checked out, I asked if there was anything really needed. Answer was no. When I got home and rea"
"In October of 2020 I took my car, 2010 Dodge Charger, to Midas in Visalia. They completed 3 repairs: Alternator replaced, Fuel Sending System replaced and new Tires. The fuel sending system has never worked properly and still does not work. On the day that"
Very positive experience at this Midas location! Mike and RJ were very friendly and informative. They took great care of me and my vehicle was in and out in a timely fashion. Definitely recommend these guys to anyone who is in need of a trustworthy team to
They were very helpful and honest. I went in to get an oil change and transmission service. They took me in quickly and even told me they would check everything to see if I even needed the transmission service. Showed me they weren't just trying to steal m
"The employees at midas were some of the best people to do business with, all new what they were doing and very pleasant. I was disappointed to see they did not carry regular 30 weight oil, so I got a blend"
"Cost me around 1,700 for them to figure out my AC problem. First brought it in and they said just needed to replace a hose that was causing it to leak cost me over 600$. I picked it up they said everything is perfect. Had to bring it in after 1 1/2 month c"
I called to get prizes on some auto repairs and when I didn?t set up an appointment with them and said that I would call back she hung up on me and she was real nice until I didn?t set up an appointment. People are going to shop around but you don?t be rud
"My elderly mom takes her older car there. She wouldn't go anywhere else and I trust them to take care of her car. Mike goes the extra mile to make customers happy. They truly understand customer service. Always pleasant, respectful, and willing to answ"
"Excellent service and great bunch of guys work there. It is now our first choice for tires, rotations, and oil changes. "
We were scheduled for routine maintenance but they found a few things that should be taken care of sooner rather than later. They called to confirm it was OK to go ahead with these things as opposed to just doing them. We love bringing our cars here for
Fast and friendly service!
Great staff, fast service!
"I find it hard to express in a brief way b/c I am overwhelmed with a thankful heart of everything about my experience at this particular Midas business. Mike R, the Manager, couldn't be more respectful, professional, attentive, helpful in explaining thing"
"First time customer. I had an oil/other fluids changed, back end alignment, filters and windshield wipers done on my Honda Accord Coupe. Customer service was great. The gentlemen at the front counter explained any recommendations and made me feel comfortab"
This place has changed from night to day since the new ownership came in. I appreciate a clean restroom and lobby. The front staff is so friendly and professional. I recommend this place to everyone for their car needs. Thank you for a great experience!
My truck runs awesome Thankyou guys so much
Very Fast and clean, they have all the history on my car, so I can see want was done at any time. Great work Mike
fast service, done in one day.
it was fast and easy to take my car in for service got a good deal on tires and great customer service great people. my car was in and out for service with no problem
Great service. Never try's to charge me for services i dont need. Even lets me know what can wait and what should be done right away.
I took in my Tundra which I just purchased, used. The driver doorlock wasn't working so I figured it might be damaged and needed replacement. I already trust the crew at Midas in Visalia so I took it there. They confirmed that the lock still works. I think they just lubed it ( I should have tried that first). I also asked them to check the brakes which they did and said they were fine. No charge!
Awesome customer service. Wait time was perfect! I will be coming back for my car services! Thank you to all staff!
"I never did receive a reply from the store in Visalia, CA. I did receive a generic message stating that I would receive a phone call in 4 hours. 4 hours passed, no call, 5 hours, no call and I never received a call. Not happy"
I have always been pleased with Midas and their mechanics work.
I had an issue from the last time I visited. I called and they were willing to get me fixed up and back on the road. Great customer service.
"As usual, my last visit to Visalia Midas was handled promptly and the work performed professionally. I can be confident when I recommend Mike's shop to my family and friends for trustworthy automobile maintenance recommendations and necessary repairs. "
Great service, friendly staff. Knowledgeable people explain in detail what is needed and whats not.
Thorough service every time. I have never had a bad experience here.
Awesome great service Ill be for my next service on my car
Their Always Amazing !!!!
The guys are always very nice and polite. I love the deals with coupons
"Keep going back. If something is not done right, it is done again free of charge. But most of the time, the repair is done right the first time. There can be complications in repairs that need a second fix sometimes. There is never a problem getting so"
"I had my oil changed here. The staff was quick and friendly. I will definitely be back when needed. One thing though, the waiting room is not very accommodating for long waiting. Maybe a TV or more comfortable seats? ??"
"The Midas help for new brake pads was awesome. Not only was the assessment quick, the advice was honest and appreciated. Further, Midas was able to do the brake job that day so I didn?t miss any work time. Midas has earned a lifetime customer out of me!"
Your always helpful you go above & beyond to make sure my car is safe to drive plus the prices aren't to bad either
Their Amazing Always Helpful & Going Above And Beyond To Make Sure My Car Is Safe To Drive & The Prices Aren't To Bad Either
Thorough, a bit expensive.
All work done in a timely and professional manner
"I recently had my car serviced here to get the air conditioning compressor replaced, they fixed it, runs great, so I?m definitely a happy customer. I also got 2 new tires & an alignment done. My car runs great couldn?t be happier. Great & Fast Service "
I appreciate that they did not try to make me think that I needed more repairs that what was needed. I felt they were very honest with me. I did observe that they could have someone covering their customer counter a little better & informing customers a li
Excellent service. Owner and employee even stayed an hour past closing to get me safely back on the road.
I've brought my car here twice now and both time they have been very helpful. Definitely will be going back.
I have been pleased with what I get done
The customer service and work completed was excellent! The technician made sure we were informed of everything he was doing and what he recommended needed to be done! I will definitely be a loyal customer to this location it was a great experience!
As always, the guys at Midas went above and beyond my expectations
"Went there for a basic front brake job I thought. I went inside and ask how much it would cost. The guy responded"" well what's exactly is it doing""? I replied it's hitting the Early warning, just need pads. Nope we got to turn them & it's gonna be around $"
Very quick service and they do a great job.
fixed back wheel bearing., always fast service
The owner and mechanics here are knowledgeable and reliable. They have never tried to up-sell or push for service earlier than necessary. They have even graciously checked oil and tires before trips without charging me so I could feel secure. I heartily r
The price was good. My first time here. They said it would take an hour to change my oil but it turned out to be 2 hours n 23 minutes n there were others that were waiting too.
The service was horrible. I came in was told it have a seat after he serviced the guy behind me. After 8 minutes and discussions about life insurance rip offs. I got up and asked if I was going to get helped. Mike said sure right now I thought u were goin
"Overall, very satisfied with the service received. My only issue is with the cost. Being retired and on a fixed income, this type of expense hits hard. But, like I said, good to have a mechanic who is knowledgable and conscientious. Thank you."
Great customer service and done in a timely manner.
The best shop for all your repairs big or small they do it all
kept updated and informed of any possible problems
Great service all the time.
They were thorough and gave us the confidence to move forward with our purchase. They also took the time to explain some of the new features of our car. Thank you
Today my husband and his brother went un ti pick up the blazer and these rude mfs charged for thungs that were not requested and then talked rude as **** to them coming from behind the counter trying to start a altercation with the two.wich was only stopp
"These guys are the best! Reasonable, honest and wonderful service. Wouldn't go anywhere else!!"
"Had the tires on when he estimated, great service, quality and prices"
Thank you to the Midas team of Technicians with my oil change.They were fast as well as knowledgeable about my car.I was given additional estimates for future purchases also at a fair price.
Great job on my motorhome brake repair and general checking out of my motorhome. Did not try to push me into extra hours or work.
"I trust the owner Mike and appreciate the respectful and professional manner in which he and his employees conduct themselves. They're a car repair shop, not a flashy upselling cash grabbing dealership. I have always paid what they said or less than the in"
Went for an oil change and will be back for my brakes!
"They stand around and talk more than they work. took 1 1/2 hrs. I went back 3 times to see where it stood and no one near my car. When I ask how long was told ""We are not quick-lube our services take a while"". They are not even normal time lube. I will NOT"
"Did a good job, and didn't pressure me to purchase aything more than necessary"
I appreciate the high quality of service that Midas provides to my vehicles.
The only place I trust with my car.
Good Service Amazing Team
One place I could honestly say is honest. Mike works with you and tells you exactly what the problem is. I don't trust anyone else with my vehicles.
They are a very good shop love the people there. Won't take my car or truck any place else
Honest and friendly. The owner offered to lend me his truck while mine was being fixed. Great place to go.
I Called and they told me to come in 2:30 or 3:00 and it was the blinker part they ordered the part and I was on my way in less than an hour. Great job guys
I think overall Midas in Visalia provides good service. The employees are polite and waiting is not an issue if you are busy. They also offer a ride home if you don't want to wait for your car at their shop. Great job!
I took my 1996 Nissan Pickup into Midas yesterday and Mike Richards and his staff went above and beyond performing the repairs required on my vehical. They did a spectacular job. I would not hesitate to take my car to Midas in the future becaues of the q
"This place suck Wasting your time.Don?t go here,"
got me in in 5 min so i would not be late
"After dealership tried to stiff me, Mike came through and went the extra mile to fix my A/C at a reasonable price.Thanks!"
"An extremely painless and pleasant experience. Work was excellent, done on time, with no surprise extra charges. Everyone was friendly and knew exactly what I was requesting. All dealerships and service places should be this good."
I have been there a couple times now and all I can say is the owner Mike is a fantastic guy. They were all so nice and took care of my car and myself. Mike chatted with me and my daughter while we waited which helped to keep my daughter occupied and not th
"Had A/C trouble for the past 3 years. Took the car to the dealership every year for this problem. finally took it to the Visalia Midas, they fixed it correctly, at a fair price. I Highly recommend this store."
I have two vehicles and have both of them serviced at Visalia Midas. When I need any repair work I also have it performed at Visalias Midas. The personnel are knowledgeable and work is done in a timely manner. Any work needed is explained in advance along
"Mike Richardson is great at diagnosing the problem and getting it done right the first time so that you don't need to bring it back. On this last job, I knew the problem was the EGR valve that was throwing a code but I didn't tell him, just waited to see "
Very good place to go, start front quotes and service.
The service is fantastic. The mechanics go out of there way to please. Mike will always try to work you in. Last visit the mechanic made us aware of a steering leak and we took to dealership and they replaced the rack and pinion unit. Great inspection by M
the best service I have gotten since having a vehicle in for oil change and repairs. I will definitely recommend Midas in Visalia.
"Honest,does not price gouge,does very good work.Would reccomend to other's."
They were very nice I will start coming here again and again worth the wait for job done right
"Polite, informative, did not price gouge.....will do business again!"
