Midas West Hartford est votre centre multi-services en matière de freins, de vidanges d’huile, de pneus et pour tous vos autres besoins d’entretien d’automobile

Friendly and friendly staff, receptionist very great, and explain everything, and they got the job done in a timely manner, thanks a million

El trato muy bien

Customer Service here is top notch. Carlos, Ivette & Sonia are simply the BEST! Their professionalism & courtesy is awesome. Not to mention their knowledge 👍🏾 Well done guys👏🏾👏🏾👏🏾

I been taking my cars same location for years for the 2 yr inspection. This year I brought for brake service and found it at a fairer pricing that what a dealership will charge. Especially the tires and alignment. Also a whole lot quicker to get back my vehicle.

Honest mechanic,very trustworthy.

La amabilidad de los empleados y el servicio con cual me atendieron y la explicación de el procedimiento y las probabilidad de reparar a justo precio..

muy buen servicio garantizado Gracias

Friendly value and knowledge

GOOD COMMUNICATION, PRETTY FAST SERVICE. GOT TREATED WITH RESPECT. THEY WERE VERY POLITE AND PROFESSIONAL.

I always receive EXCELLENT service at this location, in a timely manner, at a very reasonable price. I don't always need to make an appointment, and time estimates are usually accurate. Why go anywhere else?

I loved the free inspection, but on the itemized list of needed or suggested repairs I wish I could have seen the individual cost of each repair including parts & labor rather than just a sum total.

El hecho de que no conteste muy satisfecho nada que ver es que fue trabajo sensillo,pero todo estuvo vien,el tiempo del trabajo,la amabilidad de los enpleados,la cortesía,todo limpio y en orden.Si me agrado.

It was very easy to schedule an appointment. The pricing is very competitive. The staff is very professional, and the car was done in a timely manner.

Able to get in without an appt. Quick, efficient, polite and reasonably priced. Helpful and friendly employees.

Realizaron el cambio de aceite

Midas well experienced technician as well staff too

Cumplió con las expectativas

I get excellent customer service.

The two girls rock!!

Quick, and reliable.

The best

I'm glad that I still see Sonia at this location the only one that was real and great service unlike the old crew that was there. All thumb up

"This place I will highly recommend to anyone, I had told the specialist to check if my EGR valve need to be replaced because the code came up for that a few months back! He checked it and told me nope everything that came up was all fuel related issues it "

Great service

Great employees!! And fast service.

Sonia and Carlos the best

Great customer service!! Good price for my car to!! (Fiat 500) love sonia!! So friendly and down to earth

Great customer service and professionalism

Great customer service from Sonia and Carlos

IT WAS SO NICE TO BE GREETED BY SONIA TODAY SHE IS AWESOME AS WELL AS CARLOS . THEY ARE A GREAT TEAM. THEY ARE SO FRIENDLY AND THEY TAKE THE TIME TO EXPLAIN EVERYTHING ABOUT YOUR CAR. THANK YOU FOR HAVING THEM WORK FOR YOUR COMPAMY. WE WILL ALWAYS COME

"Diagnostic - They wanted 1900 for brakes and something else they said I needed, also 242$ to put a light bulb in ?they said bc of labor? took my car somewhere else, what they said was wrong wasn?t correct!!!!!!!! I paid $759 plus the light.. lol beware of "

Took my car there on a Saturday after I had frive train work done by another local mechanic. The other mechanic was closed and I was experiencing shaking at highway speeds. Midas told me a nut was missing on the suspension that the other mechanic failed

"My car was shaking on the highway, brought it in on a Saturday morning for repairs. They told me the last guy that worked on the car left a nut off a bolt on the rear suspension and that was the problem. I believe them, had them replace the bolt and then"

Excellent!!

"Sonia was great to work with. We live 1:20 min away and were looking to purchase a used car in the area but wanted it to be looked at. She was able to get us an appointment quickly. Jose performed the evaluation, he was very thorough and helped us make a "

Excellent

I wouldn't recommend this place to anyone went here they made me buy 2 after market 02 sensors that i didn't need they broke my emblem on my engine and broke my manifold $536 later had to spend another $850 because of the damage they done

Okay

"The staff is knowledgeable, professional and trustworthy. I feel safe my car is in good hands.Sonia at the front desk remembers customers and is someone I would want in my organization. Thank you Midas, great job!"

The customer service was superb. I thoroughly enjoyed my experience at Midas

Vert effective and done with great precision

Wait was long, and reception life the counter to help work on another car.

Excellent quick and prompt

"Never have I had a mechanic drive my car out of the garage with oil leaking on the pavement, drive it back in to fix his ?mistake ? then drive the car back to me with oil all around my tire, I had to ask him to clean it off so it wouldn?t spray all into th"

Great, exactly the information i need it

"I have used this location half a dozen times over the years and had been satisfied with their service and speed (always less than an hour), but last week I made an appointment for 930am and waited almost an hour and my car still sat in the lot. When I foun"

"I had a terrible experience at this location. My first time actually going to Midas. I called and asked if there were any availability for a ac refill and estimate. Man told me $149 and 11:30 appt, 30 mins. I showed up 11:10, went to wait inside. First off"

Went to get an alignment & got it back worse then when I brought it.

They do more work then asked, and try to charge more. I specifically asked them not replace air filter and they took it out and now my fans are not blowing properly. I would not recommend this place to anyone. Another person was in waiting room and also had problems. They obviously take advantage of college students. DO NOT GO HERE. Tried to give one star but its not an option 2 stars appear for fair which my service was NOT. I have to bring it back now. POOR SERVICE

They were very informative and effective with getting the Job Done

"Love going to Midas. The wait and price can be a bit much, but it's definitely worth it... They get the job done right the first time no questions asked... They also explain exactly what's wrong in detail..."

Casey got my car in and out

Excellent customer service!

The wait time was too long. I was the only customer waiting and it took the tech 20 mins to pull my car in and another 20 mins to cash me out after my oil change was finished. The process seemed very inefficient.

Great customer service as well as labor

In & out in less than 30 min. Great job ????

"The technicians at the shop remembered me from my last visit, identified my muffler problem, and explained the issues with my exhaust system as a whole. The job was completed shortly after the replacement for my very old car was brought to the shop."

Not with the service we receive.

"Excellent and professional service - they were polite, & completed the job in the time they estimated. I was impressed. Thanks to Jose, Oby, & Nunez"

Hello I generally get my oil changed at Midas in this location however when I came before 730 and waited until 730 for it to open it remained closed yet the hours online and on the store clearly say it opens from 7:30 to 6 o?clock. For working people thi

"Back in October, on the way home from my college reunion at the University of Hartford, I had a problem with one of my wheels- huge banging sound? Even though I arrived at Midas right before closing, the staff still took my car in. They looked at the wheel"

Great service nice guy at the counter

This was the 3rd time I've had Midas do my oil change ( I used to have it done at Sears but they became too slow and indifferent ....2* hours for an oil change is unacceptable) This last time I was seen within 25 minutes and my car was done 45 minutes afte

I will never visit this place . They charged more 4 houndres plus for 45 minutes work. I will buy the parts and look for mobile Machanic

Quick and professional. I was in and out less than a 10 minutes for my emissions test.

They told me they checked my car and that I had a leak and charged me $200 for adding the refrigerant. Went to another place and discovered that the heater cord was broken and it was causing my car to lose the refigerant.

I love the staff there they are very nice and provide wonderful service and give very well details if you need any repairs coming up.

Helped me out with my car - last minuute and took a payment over the phone because of an emergency. My daughter needed a safer car and they made it happen.

excellent service

Ok too expensive bvfsrfhvzrhbjyzx

"Hi.. I brought my wife's 2011 Nissan Murano Crosscabriolet in for her Emissions Test so she could Register the car that she had delivered from Maine.. The Representative at the front desk as attentive, friendly and very professional. The Test was complet"

When I called Midas I was really excited because they said they could help me with a oil change right away when I got there they took my car and I waited. I noticed they had someone new working on my car which made me nervous at some points I did see anoth

Jose the manager is very nice. Dont bother trying to make an appointment on-line- they dint Really do that always very busy. Generally you will have to wait for service.

"Unfortunately, The person running that business has poor management and consideration for customers time. My interested was made my DMV emission test done. I visited that place yesterday, the person wasn't available. So I arrived today at 12:00 pm. Joy ta"

Jose was very helpful and thank you to the gold team very good service

I love it helps stay on needed services and keep records

Quick and good service

Excellent and quick service

Nice job fast and easy service! No complaints to give

It was a fast service! I used to work at Midas for a short period of time. I know their emission testing would be easy peasy, i would do anytime depending how busy is it.

Staff are s always great but the gentleman doing the oil change wasn?t really knowledgeable on many things.

You guys did a great job.

"Faithful customer for more than six years. Normally will be at the shop by 7:15am to get my oil change done and avoid the long waiting. I decided to schedule an appointment yesterday with Jay. When I come in as scheduled, Im told I by Jay himself that I do"

Horrible service took more then 3 hours to get the job done

Midas on New Britain ave in west hartford ct is the best I go them on regular base..neva disappointed

The employees were helpful, but understaffed. I went in for an oil change and emissions test. It took an hour for the oil change to be completed, and the mechanic performing the emissions tests took several people before me, even though my car was finished and ready to have the test run. Unlikely I will go back to them.

The service was good n very friendly.

Make a appointment they see me right on time

"I was very impressed with the nice and professional customer service that I received from the moment I entered Midas to the time I left. In addition, how knowledgeable the car mechanics are and how they took time to do mine plus other customers emissions."

great service everyone is friendly

The staff and service crew at Midas/West Hartford are very knowledgeable and professional. They serviced my vehicle in a timely manner. Javon especially is great and has been since we started coming to Midas. Thank you for the 'golden touch!'

"It is THE WORSE experience I've had in ANY auto place. I wouldn't recommend my worse enemy to such place. You're all a bunch of CROOKS. Very Unprofessional, and took 10 hrs. To do a simple break pad job which cost me over $300. DOLLARS. I WILL NEVER VISI"

"I brought my car in for some exhaust work. The tailpipe was gone from the muffler so I wasn't sure what had to be replaced. After checking things out, I was told that the muffler, tailpipe, and piping from manifold through the catalytic converter would hav"

"Cory explained everything nicely. Very professional, clean, and fast. Thank you again."

I always have my car worked on here. I won't go anywhere else. Luis is the head tech and he is the only one who can touch my car because he has the Midas touch:)

quick smooth service aaaaaaaaaaaaaaaaa+++++++++++++++++

Was very happy with previous service. Arrived @9:30am and was told to come back at 11 wasn't seen till 1pm. Then I was told may need a oil pan soon. Was lied too cause now I have a huge oil leak which I think was caused by Midas didn't have a leak before t

"I was pleased with this location until i checked the fluids that were ""supposedly"" topped off and realized that they were totally empty. I drove to this location even though it was out of my way, because I remembered going there in the past and the service"

Very good customer service.

Fast efficient service. They want cash for emission testing. Otherwise, great..

keep up the good customers service

Good job nice people

Good evening to who may concern I'm writing to let ya know that I spoke to the district manager Carlos and Jose I am very thankful for the action they took their are aMason people but I'm a custom first so I had to do my job but everything was resolve And

Hi Angel.w I'm writing to make a complain against Davis Jovan that works on Midas on New Britain Avenue 1st of all he came Late Dan he started talking for like a good 15 minutes i ask asked him to give me my key that I would go take it somewhere else an

"Fluids we're not checked, air pressure was not checked, but I will be back"

When I walked in the store they knew what I wanted all I had do was give them my keys and I was out within an hour. The service I received was excellent. I would never bring my car to another place again. They know my car they know what needs to be done wh

The service was exelent and quick

Prompt service, excellent customer service

They open the doors @ 7:30 but they don't service you until 8:30. I went in for a emissions test early in the morning and was waiting in the front desk for about 20 minutes. They saw me standing there waiting for service and the employees kept talking to e

The staff was very accomodating. I received great service. I'd definitely recommend this Midas location to others.

Easy and fast for emissions

Great service thanks you guys will come back for all my service

Went to get my emissions test with Jose Acevedo and he he did the job in under 20 mins. Also was very kind & helpful !

Great service! Highly recommended.

I received wonderful service by Jose. I really appreciate being talk talk to and explained what all the issues I have with my car. Mostly he was able to show me and advice what was of most priority. Keep the great work up! Thank you!

Brought in my Jeep patriot they replace my front struts . love this place. Only place that fix my vehicle needs. Thanks Jos? and crew.

Good and fast service

Excellent place to bring your car for any mechanical problem. The staff there is aware of the job they doing and also great timely to have the job done. The Manager Acevedo is a thrusfull person to trust my car repair

"I recommend Midas to anyone because they are very profesional, respectful and their job done on time and I didn't have to come back like other places. They explain everything that was wrong with my car and also suggest their services for future repair. The"

I will not bring it in they charge you money and do not change the parts on your veichle they should be close down out of business.I thonk that they lie to you call an attorney.

Excellent service

I had a really bad experience with Midas previously! But I took a chance on them again and they exceeded my expectations, took the time to communicate and be transparent with the work being done and what else was needed.

"Came in for a simple oil change, had me waiting 2 hours, girl samantha had no idea what she was talking about and was making up stuff to repair as she went along. She is very rude n disrespectful. The over charge you with everything n have to perform diag"

"I brought my car in for an oil change and tire rotation. I had an appointment, 2 hours later my car was finished, but then I had to wait another hour for them to move my car out of the garage! They pulled my vehicle in front of a truck that needed a brak"

the job on my car was done in a reasonable amount of time considering I did not have an appointment scheduled nor did I call ahead of time. The receptionist Maya was very polite * outgoing not only to me but other customers as well. The over all experience