Midas Wilmington est votre centre multi-services en matière de freins, de vidanges d’huile, de pneus et pour tous vos autres besoins d’entretien d’automobile

Insightful knowledgeable helpful polite

I got an appointment on the day I needed it. The staff was very nice.

Your overall service. The on going communication. After my car service which completed service tech show me & explained what was done. Why it had taken the time frame to services done

Very friendly and quick service, also very respectful. I felt very comfortable with the service, this is my place to go to have my car serviced!!!

Close to my home, good prices, personable employees, didn't try to sell things I didn't want.

Excellent services and reasonable price.

Good customer service

Midas does a great job working on my car every time.

Seamless, fast and honest service !!

For one, it's in my neighborhood (location, location, location)!It was super easy to schedule an appointment, the staff was friendly, efficient and the place is clean!! I'm asking myself why I didn't go their in the past! Sheridan is where I purchased my vehicle, so I figured I'd bring it there...it was a horrible experience (twice)! I will be returning to Midas and I WILL recommend them to my friends and family!This was the best experience.

Excellent and friendly service

I was given the queen treatment, they made me feel that my troubles with my vehicle were super important and that my time was valuable to them.That made me feel like a queen. 👑😊

Great customer service

Quick and easy. Also the buy two tires get one free sale was a great deal. Most companies were offering similar deals but only on low grade tires. I was able to get a set of Nexen tires with this deal.

The staff were down to earth and efficient. They didn't pressure me into services I didn't need.

Everything was explained clearly, friendly and comfortable. Quick service

Friendly, knowledgeable

Great service

Everything explained in detail and courteous

Employees were friendly and very informative about what was wrong and needed to be fixed. Told me other areas that need repairs but did not pressure me into anything.

Just like my last visit, everyone was very friendly and knowledgable .. I've found a new place for all muy car needs ..

This location has become my go-to auto shop. It's in walking distance of my house and the team is great, they do good work, quickly, and are super friendly. Reese, the manager, is real customer service pro.

Wish I remembered the workers name but he was friendly, explained everything very well, and got the job done quickly.

The associate explained everything that I could understand stand.

Just from walking through the door you get smiles and greetings.

The workers were extremely friendly and the store was clean and stocked with refreshments.

Car engine light warning light came on. Vehicle occasionally began hesitating when stepping on the gas. Issue diagnosed in less than five minutes. Air intake hose cracked and creating fuel/air mixture issues. Shop had to call around a number of GM dealers to find the part. Manager got on this immediately and finally found the hose. I was immediately contacted when it came in. Came back in and the part was installed right away. I have been coming to this shop since I tracked down the mechanic now working here who came from a prior location. A job well done!

Taking my cars in for oil changes at Midas on Miller Road are super easy. I call for an appointment, drop off and it’s done within an hour. I either work while waiting or walk to my office so when my car are done I get a call immediately. It’s quick and easy. The staff is always friendly and easy to deal with.

Very nice, knowledgeable, friendly shop and Only disappointment was that fender covers were not used. I have scheduled another appointment for a tire related problem.

My car was really bad that morning. It was an emergency situation. I called and spoke to an associate who was honest with me about wait times. I got there and was treated right away and with kindness and patience. Everything was explained to me so I could understand.

Fast, friendly , reliable service!

Truly amazing customer service!

Guys Clearly laid out Pricing without All the Additional Up Charging and Revenue Boosting Sales Pitches

Everyone was friendly, my services and pricing were all thoroughly explained to me, and I was allowed to customize my service based on my needs. These guys are fabulous and I will 100% be coming back.

Ran thru everything they did n needed to do

This locations staff was very attentive and informative. They took my car in and let me know how long it would take and offered to get me water from the fridge and access to the coffee bar.

I called the morning of. They fit me in that day. And plugged my tire within 20 minutes of me showing up. They were super friendly and knowledgeable on issue at hand.

The staff was friendly, helpful, and efficient.

I had a coupon which made the oil change very reasonable. It was recommended I get new wipers which were priced than I expected, but it was still a better deal than I would get from the dealer. And the guy I spoke with at the desk was very personable. I really appreciated that.

The guys at the shop are friendly, knowledgeable and look out for the bottom line I have to pay. They give great advice and make sure to clean up after themselves.

Friendly service, great customer service.

Nick the regional manager was truly sociable and friendly. I understand why Nick is the manager.

I've been visiting this Midas since I've moved back to Delaware. Every time I've come in for service the associates have always been polite and quick with service. I will definitely keep coming to this location!

Midas repaired a front tire leak with minimum fuss and completed the job in a timely fashion. Service was excellent

Excellent customer service; no hidden fees; same day appointment.

I always get great service in a professional and thorough manner at this Midas. Nick Merritt is a great service manager and his dedication to customer satisfaction is always consistent

They showed me the damaged parts and gave me options for saving money. They suggested new tires, but didn't push. They gave me a ride home when it turned out it would have to stay overnight. When I told them I had a doctor's appointment in the morning and wouldn't be available when they expected to be finished, they didn't call when it was done so I wouldn't be disturbed. (That's a good thing)

Everything went extremely smoothly with this appointment. They did not try to up-sell me, they explained things very clearly, and were quick and efficient!! Thank you!

very friendly service and explained this well for someone who doesn’t really understand car related things (haha)

Great and friendly service from start to finish by the entire staff

Issue with broken rim and destroyed tire from an accident. I ordered a rim online due to cost. I had Midas order the tire. Excellent coordination with shop when I received the rim. Shop got on it once I had vehicle towed in along with the new wheel rim. Trust this shop fully as I know their head mechanic (shop foreman) Thankfully noother damage other than tire and rim. I highly recommend this shop.

There was a bit of a mixup in the part type needed, so the quoted price was lower than what was actually needed. They apologized for the mistake and added a small discount.

Extremely pleasant staff! The location clean

Excellent customer service - Nick Merritt is extremely helpful and professional and takes the time to make sure that the best job is done right!

Top of the line service Extremely qualified staff and management

I was satisfied with my service. It was easy, convenient and affordable.

Good service

Good prices friendly staff. I thought it was going to be one of those places that is low in price but they bring all kinds of problems to your attention to jack up the price. That wasn’t the case very happy and will be back with other cars!

THE CUSTOMER SERVICE WAS ABSOLUTELY OUTSTANDING!! I greatly appreciated how the employees took the time out to explain everything to me while giving me tip on the future!

Friendly knowledgeable staff helped me with a complex request.

Got what I needed, price was fair, time it took was reasonable.

The staff were very friendly, even when I showed up 3 minutes after opening. They helped me unload my wheels and tires and and paid close attention to the mounting direction of the tires. Service was quick and the techs were very thorough and friendly when I picked up the wheels.

Great vibes and explained why I’m having this trouble

Everyone was great. Location is clean and beautiful. Definitely will be telling all my family and friends. Glad this Midas is there. LOVE IT!!!!!

Nick was awesome. Very clear expectations and clarity of prices. Explained what was required to do immediately, and what I should plan on doing next. Stored my car within the garage, which I had dropped off the evening before, which was thoughtful.

Always go to Midas. Mark is my go to guy.

Was very satisfied how well they treated me n explained things

Since I was present during the service I would liked to see the alignment process performed. I think the broken TPS in the tire should have been retained and shown to me. I have no doubt that the work was performed, but to show the broken part or the alignment process should be a normal part of the process to instill confidence & trust in the service.

Prompt and friendly service . The manager explained in detail everything that was done to my truck

Fast and friendly! The guys here were great! Highly recommended this gem..

Good service

Chris is an amazing owner and because of him and his team ( truly cared about my vehicle and getting the right work done- walked me through all options was straight up about price)I lost my breaks on my F150 and they had me back on the road and safe for an incredibly reasonable cost.Found out he has a shop in Elkton MD and Baltimore!I would not hesitate e to recommend for all aspects of mechanical work-Tom is a superior mechanic.

My damage was severe and under manufacturers warranty and I was advised it would be best to take it to the dealer. I really appreciated the honesty of the serviceman.

Fast service

Easy scheduling process. Friendly staff. Clean lobby and quick service!

Service was excellent. Communication information explained well.

Easy to find a good deal online to get new tires. Very good services and prices. I will return to this place in the future if my car needs a good service.

Payment Options. I used a Bank Certified Check for payment. I had to wait while Midas Management was called to confirm that the check was a feasible payment option. The site Manager called the Bank to verify the validity of the check. I was kinda insulted because I had never had that type of experience using "Certified" or "Guaranteed" money. In the future I would suggest if it is Midas's policy not to accept certified checks to post a sign in a location that is clearly visible to customers.

Friendly, efficient, clean, got me in and out.

Quick, economical and transparent.

Brian was great.

Brian, the office manager, made the whole experience enjoyable.

Clean. Quick. Start straight forward. Great price with the coupon.

The Manger was friendly as soon as I walked in an the service was fast an quick

Didn’t give me the price of the oil change coupon

I was provided with knowledgeable, courteous and professional service.

Great place & great people, had me in & out in no time and went above & beyond just oil change , battery & tire check ect. Highly satisfied with the service I received

tighten the lug nuts on vehicles before they leave before someone gets seriously hurt

Very professional & knowledgeable staff. Reasonable pricing. I was not waiting long at all. Location is very close to my home.

They are always very helpful and I didn’t even have an appointment but he took me quickly and never makes me pay for more then I need done!

Great customer service by Brian, Mark and Jordan!

Brian made sure I was leaving with a safe riding car

Staff was very friendly

Talked to manager about 2 weeks ago for information about other service, he was very helpful , I decided to get my wife vehicle service and made an appointment had it done and very satisfy. I will take my own car when it comes time.

Customer service is a big deal to me as a former CS Manager. The gentlemen very very cordial! The place was very clean and I was driving off in less than a hour

Brian at the Miller Road (Wilmington, DE) location was honest, quick, knowledgeable, and professional. I was looking for a new shop for my service needs and I’ve found it.

Good service

Excellent service and clear information about costs

Very friendly employees. Extra clean waiting area.

Super easy, friendly staff….new to the area and glad to find a shop I can trust

Very friendly and well experienced

Brian facilitated my service very efficiently and provided excellent advice when a problem developed.

Great job all around. Straight forward, up front about time, cost, and vehicle needs. The shop was recommended to me and I’ll pass the recommendation along.

Routine service. Came to this location specifically due to the tech/mechanic on duty.

Very nice staff very professional

The place was very clean,the manager was very professional, the employees were friendly, I felt that they did a great job on my car.I have no complaints.

The customer service was very good! The staff was friendly. Explained how my car was and what was needed to get done. Will highly recommend them!

I didn’t know what was originally wrong with my vehicle, I took it in and they quoted me on what I knew I needed. When they diagnosed what was else was wrong, they called me and explained what the issue was and how much each part would cost as well as the labor fees. Every employee was kind, I’ll definitely be a returning customer.

Cleanliness and professional.

The associates were very nice. The service was great and easy as well. It took maybe an hour to get my oil change which I normally wait longer at other shops.

Because the sale person was a good person to talk to he explained everything that I needed him to explain to me I was very satisfied with everything and I rate everything a 10

Did exactly what was needed in a very timely manner.

I was kept informed on the work on my car and the manager personally sat down to describe what other work they suggested to consider down the road. Very pleased by the service!John

Totally met my need and expectation on an efficient and timely manner

Both men were very professional. The man who did the job explained possible problems in the future.

Service manager Brian was very knowledgeable and explained everything before during and afterward. Helpful throughout the process.

Ryan was great. He communicated everything super clearly to me & even called the dealership where I purchased my car to schedule an appointment for me there. I would absolutely recommend Midas to everyone for all of their car troubles.

I showed up to get an estimate and to schedule a repair. They were able to quickly take my car and explain repairs and fit my car in same morning. Parts were ordered and car repaired before lunch the same day.