Periodic status updates were not provided. Simple status calls to acknowledge the reason for delays would have been useful
Females always fear being taken advantage of when going to a mechanic because they can and have sold us unnecessary items. I can confidently say these guys were very helpful and didn't make me feel that way. Thank you to all 3 men who welcomed me and had interaction with. Your parents should be proud they raised such gentlemen. Great job, seriously
Friendly and helpful service
The professional attitude of Andy and Brian dealing with customers
Great place. Always professional Very happy
Andy communicated exceptionally well and delivered the services I purchased at a very competitive price.
Midas as usual always takes care of all my Cars/Trucks
All those Guys are on the ball, They know their product, they do the job when they say, they are respectful and helpfull. It is so good to work with people that know their job.Really an example of CUSTOMER SERVICE.. That is hard to find these days. That is why I returned to that location.
Knowledge base of staff, technical expertise, great automotive service center, fair pricing.
Results exactly as expected and price accordingly
They were friendly, kind and did a fantastic job on my vehicle 😊
Have been coming to Midas for years. Excellent service
My brakes weren’t working properly and they could have sold me more than I needed and they did not. They were honest on what my car needed!
Was able to make a appointment around my work and the work was done very quickly
Potential problem turned out to be no problem !!
Knowledgeable, friendly, quick.
VERY POLITE AND PROFESSIONAL JUST VERY FRIENDLY AND MADE ME FEEL VERY COMFORTABLE KNOWING THEY KNEW WHAT THEY WERE DOING.
Brian and his team are very knowledgeable and professional. I was fully explained to what was wrong with my vehicle and the price was fair
Andy the associate was incredibly professional, clear in his explanations of what was happening, and right to his word on everything from drop off to pick up.
professional, detail oriented.
Brian and Andy are great representatives for Midas, and I plan to use their shop in the future because of their excellent service.
The counter man was extremely friendly and they took me to my vehicle and showed me the damaged section and bushings. They gave me a fair and accurate quote and finished the job in a timely manner. Very professional.
Good service, no pressure
Good value and reasonable price.
Hard to be highly satisfied on anything these days. Everything too expensive.
They show the problems and it was genuine.
Not only was it easy to schedule, everyone I delt with was extremely kind and professional. I had such a good experience I already recommended the shop to my family and I am budgeting so I can get back in there for some more work. Thank you all, y'all are the best shop I've been to in a very long time.
Ease of scheduling. the honesty and care the manager Brian took to make sure I was totally satisfied.
Andy was a great representative of Midas explained in detail and kept me updated
From the moment I walked in the Associates were polite and extremely helpful. Made me an appointment for the next morning. We arrived a few minutes early they had a tech available and started right away on my vehicle. Service was complete a few minutes early
I've grown to trust and depend your staff on Clark road. They're thorough and professional. Brian in particular is very cognizant of the customer.
No appointment, service was completed in a very timely manner, there was no attempt at upselling unnecessary services!
Communicate with the customer when service takes longer than expected, and ensure the cost is CLEARLY UNDERSTOOD!!!!!!
Awesome staff and service every visit! Trust their services.Recommend many friends to Midas!
Have been dealing with them for several years and this location has went beeped servicing my car. Brian is a top notch person who is very courteous and makoing sure everything is fixed to. my satisfaction and gives me prompt service and attention
very accommodating friendly. communicated well and fixed problem in a timely fashion.
I’ve been dealing with this location for years, have had numerous different vehicles serviced at this location. Always honest and respectful.
Ease of scheduling, very accommodating
Take more pride in your work and pay attention to detail my vehicle came back worse then when I brought it in . Also when you guys mess something up you should be willing to stay late to make it right that’s what true customer service is .
Brian should not be the service manager. I’ll drop my vehicle off for an engine replacement that was going through SilverRock warranty through every step of the process. Brian gave me timelines .Hi dropped my vehicle off for a engine replacement that was going through SilverRock warranty through every step of the process Brian gave me timelines and deadlines that were not accurate and on multiple occasions, he promised me that my vehicle would be ready however, it was not. Furthermore, Brian acted extremely unprofessional by calling the police on me and refusing to finish servicing. My vehicle has been giving me my car back after replacing the new engine. It’s still have the check engine light on his excuse was that I was harassing him and that I was calling in the shop too much.This guy is all about drama and yes, I did call the shop too much maybe like three times a day only because they were not holding to their own deadlines and I did yell at them to get the job done but I never threatened anyone
My appointment was scheduled at 2:30. They began working on my vehicle at 2:40. It took about N hour to complete the work. Very satisfied
Complications with tire delivery caused me to have to pick up my car without getting my front tires replaced; as I needed my car back to commute to work. Originally was supposed to have the vehicle back the same day, was dropped off at 9 am. Got the car back around 3-4 pm the following day. Can’t say it’s the locations fault. Just miscommunication. Customer service and work provided was great! No complaints. Just would’ve been nice to get everything squared away in one visit.
They were really professional and knowledgeable about their products. The service team got my car in the shop exactly the time of my appointment.
Well I met Ted the district manager and Andy of course I met Andy before and he was a good manager at that location but I used to go to 12th Street where Kenny was and I retired him but they closed the store. I started off with Clark road but it was too far away that's how l ended up at Kenny's ...I always had excellent service at Midas So I think I'm going to go back because y'all were so nice the other day and everything was just perfect for my baby that have owned 24 years now....What I said in the survey was correct.Thank you so very much You have a lovely day and l'll be back.... And my friend he said he was going to start going to minus as well.Thank God there's hope after all the service industry is so sad.Joni
Wonderful service and everyone is friendly and the problem was resolved.
Friendly and complete service
Good prices. Good explanations to questions. Very friendly and professional.
Personnel was friendly and knowledgeable. The wait seemed long but there were many cars being serviced. The waiting room could use nicer chairs. There was a coffee machine and magazines if desired.
Competitive pricing. On time appointment. Friendly staff. Decent magazines in waiting area. Offered water/ coffee. Completed on time.
Brian and the crew are great
I thought the price for an oil change was kind of high. Out of curiosity I checked the pricing for the same oil change at Walmart, and they were about $35.00 cheaper.
Manager and other people were exceptional
Great service. Great pricing.
Manager and staff were extremely nice, quick, efficient and took good care of me and my car. Awesome staff and great work they do here.
Bryan the manger was extremely helpful. I called for a second opinion and the prices were much better than I had received from another shop. I was able to get an appointment the following day. Funny story, my jeep didn’t even need two of the repairs that I was quoted for, it simply needed a bolt replaced. We did end up using your to replace our back brakes and suspension. I am extremely thankful that I was referred to your company.
Travelled from Almonte (near Ottawa), Ontario, Canada for a few weeks holidays in Sarasota. Decided on oil change when here. Staff, service , everything was exceptional!
I'm comfortable with the employees and they do a good job.😁
Brian and his crew were pleasant to work with and completely transparent. Seems to be good value and honest. I love the fact that they want to make sure that everything is done correctly.The coffee is also decent if you have to wait.
They guys at check-in were super friendly and nice. They were under staffed that day which delayed my appointment but the environment was very welcoming and I totally understood the wait and was completely fine waiting. I went in for an oil change; tire rotation and check points. I knew I needed a new serpentine belt but totally forgot to ask about it. They told me how important it was to fix it and I told them to go ahead as this was nothing new to me I just forgot. They were very upfront and explained things very detailed and laid out all the costs. I felt like I was an actual customer who was being treated with much respect and honesty. A lot of places would have a list of issues they say you need but not here at Midas!! I totally recommend Midas on Clark in Sarasota!! They are honest, hard working and keep it to tue point and not trying too sell you out! I am new to Florida and to experience great customer service along with honesty I am one happy lady!! Thank you so much and I have found my new mechanic doctor!
Great team of professionals. Always friendly, knowledgeable and willing to go the extra mile to explain and/or help.
Was promised that I would get an alignment check since I have the 3 year unlimited while it was in for the oil change. Unfortunately they didn’t do the alignment, and it had been 2 hours when I was told it would only be an hour. Then I was not happy with the cost estimates for work that was suggested.
Friendly and fair. I will definitely bring car back for future services.
Brian and his staff are awesome very polite place was clean the tech know what they are doing
The staff at this store are always kind and helpful.
Took a little bit longer to get my car back than what I expected. Also would have preferred if they called me more during the day. I ended up having to call them after 5 or 6 hours after I dropped off the car to see if I could still pick it up that day because no one called me or anything.
I asked twice about topping off fluids with the oil change & was told yes. When I got home & checked they didn't top off the brake fluid nor the power steering.
Quick appointment and treated as a valued customer. The staff was accommodating and treated me with respect.
Your service managers were argumentative instead of willing to resolve the incorrect work in a timely matter instead they argued with me and refunded my money instead of correcting the work that was done my wheel alignment was not done correctly and instead of correcting it they argued with me and refunded my money I will never recommend Midas to anyone for any reason because of the poor judgment of your service Representatives I have been a technician for 40 years and never experienced what I went through at Midas the customer is always right in my experience in running several shops and owning one myself and I would have handled it much different and put aside any appointments to take care of bad work done at my shop that's the difference between me and Midas your service managers were both rude and disrespectful and extremely argumentative and unprofessional sincerely Robert Peet 40 year automotive technician and shop owner
My car was brought into the bay at my appt time and service completed in a timely manner
The staff was friendly and knowledgeable. The bathroom was much cleaner than I expected (bonus). I did not wait long at all. The appointment was easy to make and they were right on schedule. They definitely went the extra mile to make sure I was happy.
They have all the good things you are looking for in auto service. If you have had a problem finding a mechanic with integrity then look no further.....this is the place for you.
Personable people, full understandable explanation and prompt,knowledgeable service. What more can a customer ask for?
New managment is awful. Quoted and supposedly ordered tires for us that upon arrival to appt a week later.. we discovered were discontinued two years ago. Manager took no responsibility and was horribly rude. We are mellow cordial ppl. Oil change took two and half hours. Employee tried to make things right and the manager stopped them from doing so. When my husband said we’ve been coming here for over ten years and we wouldn’t be returning if this is how things will be the manager said. “Fine. Don’t.”
Timely service, great communication with the associates and the manager, Brian. Made me feel confident in the work that was done for my car.
It was explained to me that my tie rods were in really bad shape. I was told that it would take about 3 hours to do this work. It was completed in 2 1/2 hours, so that was nice. It is also nice that they offer to take you home while the work is being done, rather than have the customer just sit there. I however, chose to wait, and the TV channel was changed for my entertainment. The staff was very pleasant and professional.
This store is my go to for all service on my car. They never pressure sale you into anything even when you think you may need a service done, they are honest and will tell you, "yes this will need to be done soon, but not right now" Good discounts as well.
Consisitently great service.
Service Agents we’re awesomeExplained what was needed to get vehicle on roadPrice was fair!
The staff was super friendly and communicated well over the two week ordeal. Veryboleqsed with Brian and his staff
Our garage floor had oil spots when we parked the car after the oil change. We returned to Midas the next day and were told that the techs had been rushed and did not do a thorough cleanup. Later the check tire icon lit up. We took the car to Costco and they said one tire had too much pressure and the tire pressure sensor had not been properly reset. So both the oil change and the tire rotation were unsatisfactory and required follow-up visits to correct.
Counter guys were very polite and professional during coupon dispute that was later honored Also I asked they check a muffler rattling sound that turned out to be a rusted pipe Was given an estimate I plan to get other estimates for repair and will return if Midas has best price
On time appointment made with Andy. Got the job done without delay or problem(s). Wait room was fine. Value was good.
They are always nice....very informative it's always a pleasure to go to the Sarasota location
The service was excellent! I need their help & they always come through!
These guys are fair and prompt.
I am always impressed with the incredible customer service I receive from the staff. Each and every one of them go above and beyond the call. They take care of my cars as if they were their own. Midas on Clark Road has proven itself to be a compay of integrity and I highly recommend them and would never consider going to any other mechanics.
The agent was very efficient and friendly. He told me how long the oil change would take and he was correct.
Nice staff; explained procedures.
I came in with no appointment and they took care of me right away. I only had to wait 30 minutes for them to fix my problem. great job!
Everyone was very nice and helpful, but I was told it would be an hour and it took 2 hours.
great management by office staff
I had complete trust in service professionals.
Price originally quoted was less than what I paid
The knowledge about Bryan is really good. His experience and the way he explained everything and how the mechanic was fast eddy and the other guy help him too. Thanks you for you Patience.
Brian and his staff took very good care of me and were extremely polite and professional
Great Customer Service. Everything is explained in detail and in a way I can understand it. I wouldn't consider going to any other mechanic.
I go to this Midas location and have for twenty years. Very reliable and they work with me for the service and recommendations.
Brian and his staff were Genuine and to the point. they didn't beat around the bush.The service is excellent and very Prompt.I would Proudly recommend them to all my friends and family.
Brian and the entire team at the Clark rd location in Sarasota FL are top notch and absolute professionals.
Brian was very nice and explained everything very well. They fixed my ac and I’m really happy.
I was having problems with my battery that was only halfway through its warranty. They replaced it within a half hour and I was on my way.
I was recommended to your location from The company I work for and was directed to Brian Mirras. He was very helpful and knowledgeable to my needs. Phone call was returned and my appointment went off as scheduled. I will be returning for my automotive needs.
They back up what they sell, 3 year alignment & tire rotation policy, NO Questions asked, done in NO time...
There was no inspection report of tires or fluids , or brakes! They knew I was leaving on a road trip. This problem was why I stopped coming here two years ago after being a regular customer for ten years
Appointment made very easy. Explained the problem with my windshield washer in detail. Wait was no too long.
made an appointment online and it was confirmed, by phone , in a timely manner.The problem was diagnosed and treated . I was informed and advised in a timely and clear manner. Good service throughout.
Satisfied with sevice and avalibility
good experience this time and last time
Easy to work with. Very pleasant staff. Price quoted was the price I paid.
Fast and friendly employees. All seemed to be very intent on my satisfaction. Couldn't ask for more.
Clark Road in Sarasota Florida is my go to Midas location for my car needs. Helpful Honest Associates
Excellent experience per usual.
Great customer service. Excellent quality of work completed by professional team.
Trust & convenient location
Brian was extremely informative, accomodating and resourceful throughout my visit. In spite of my 'No' answer to 'Was there a problem', a problem did surface and that was where Brian's resourcefulness kicked in. He (and your well trained staff) turned the problem into an opportunity to show his resourcefulness and converted me to a long term customer.
I have been coming to this Midas dealership for 5+ years. They are honest, upfront, and don't try and upsell you for anything that isn't necessary at that moment for your vehicle. As a single women with little car experience this is important, they tell me the truth. and show me my car issues so I can see with my own two eyes. No scare tactic
The manager was professional and friendly and the follow up was appreciated
Very courteous, knowledgeable and professional staff. Getting ride to return for pickup was priceless.
Best customer service, great communications in explaining service being done, what needs to be done. This is the first place I can say I truly trust.
You guys where definitely on top of everything. Everywhere else for an oil change was and seemed very expensive. Thank you.
The people I talked to were so nice and really explained what I needed and how they could help me.
Friendly, Informative and Professional
I have gone to this Midas location for a few years. Always have had an excellent experience.
I was kept informed what was happening and they met the time to completion
Been with them over 15 years
Despite being understaffed on this particular occasion, this Midas team exceeded my expectations. The customer service and communication here are too notch, I can’t even begin to explain how much this means to me (especially today when it seems like most businesses use every opportunity they can to make excuses for subpar service rather than making improvements). Keep up the great work all!!!
I arrived at 9:45 am for a 10 am appointment. My car was not moved into a bay until 45 minutes later. The car took 45 minutes to service, which is pretty much normal. My total time at Midas was 1:45…I was told they were short technicians, hence the delay, and the ones that were working were backed up. I will say the new manager is friendly and trying hard to be successful and take care of customers. He needs support from his senior management team, to build a local team thru aggressive recruiting..
The men were friendly and seemed eager to solve my dilemma.
The people are very attentive and the service was fast. Explain everything related to the service in a clear and precise way
We were treated with professionalism, honesty and friendly environment by Brian. He is an asset to Midas as Brian is very knowledgeable and caring. We wanted to add, that our service employee--from West Virginia--is very knowledgeable and friendly.We waited for our vehicle and were updated as to the progress.We truly enjoyed our visit--as we are customers of Midas for over 30 years. Thank You Midas! for taking care of our vehicle and us!
Took less time then quoted, very satisfied
Because the member of the Midas team took the time to explain the vehicle problem to me and solved it accordingly, My visit has always been met with courtesy and professionalism
This Midas dealr has been my only place to go for repairs in fifteen years. They are honest, and give the best recommendation for repair.
My appointment was honored on time and the task completed within a reasonabletime frame. Everyone was very friendly.
The customer service/contact/communication and friendliness is excellent and I always feel valued when there. Best team/ great prices/wonderful service.
Friendly service ,Great prices, Expert Tech's, Good Tires,,,,,
Great teams, excellent service, and very professional
At my arrival at the desk the representative was kept spitting something to a plastic bottle,that was unacceptable and disgusting.The person let’s say was not friendly it all,Oh I get extremely angry/upset and almost cancel the appointment but my wife calmed me down. After that person who I spoken first walked out the office the other colleague mentioned about the pricing and coupon deal ,And apologize about the behavior of his college behavior.I felt myself like an unwanted customer in the store it was a not really good feeling I hope that will change in the future .
I had a flat tire that needed to be repaired, the tech Nick, waited on me as soon as I arrived, he should me the problem with the side wall…I decided to replace the tire..I was out of there in 15 minutes
Don’t do something I didn’t ask for and do nothing for what I asked for overall. Also, don’t charge me for your decision you made that I didn’t ask for. Also, why is it you do nothing I asked but things I don’t ask for. There’s no trust there and no courtesy, then try and change me 1830 for supposedly what I need but then I check myself and none is true at all. I’m done with this company final.
They had installed brakes and I had been back a few times ... This time to replace again . Only the pads were warrantied
Excellent customer service. Been a loyal customer for all my vehicles over the years
Customer service..professional and knowledgeable…friendly staff
THEY GUYS ARE VERY HELPFUL AND VERY NICE. They took great care of my car.
Good attention and service.
Steven runs a great ship. The place was well kept, plenty of techs were on hand, they were very capable, and their work on my car was done perfectly.This a good place. I would not have been going there for so many years otherwise. The amount they charged was totally in line for what was done. You should be proud of this franchise.Tony Hill
I have used this location for a few years with different autos. Always had a great experience.
I have relied on this Midas location for 15 years and all of the managers have made sure our vehilces were maintained well. Thank you Ted and Fred.
Worked on car without an appointment
Very accommodating and timely.
Fairly honest and straight forward. Helpful and do good work
Car went into shop at scheduled appointment time, car was serviced, not a lot of up selling, only what I needed
Staff was courteous and knowledgeable. They talked to us as if we were family members. The team in Sarasota at the Clark Rd location can’t be beat.
Complete work in a reasonable time
This location is amazing - Fred / Jeff & my Mechanic I cannot remember his name, were outstanding and so friendly & helpful explaining everything.I do not live in Sarasota, but will travel to get to this location anytime my car needs servicing.
Love that they check the car for other issues. I find them very helpful and trustworthy.
Great customer service and the options or explain to me very clearly.
Team was very professional, knowledgeable, and squared away. I’ll return to this location for my next service.
Ease of the appointment and punctuality of work performed
Most important: Trustworthy. I am never concerned that I will be taken advantage of. Their honesty is beyone reproach. It is a relief that after years of being taken to the cleaners by unscrupulous mechanics that I have finaly found a mechanic I can trustPleasant, professional staffAlways explain everything clearly.I wouldn't even consider taking my vehicles anywhere else.
It was late in a Friday night and my brake lights wouldn?t turn off. I searched for place to fix them and it said Midas. I left my car in their lot in case my battery died and at 8:30 Saturday morning Jeff called and said they could fix it! I had my car back and fixed that same day! Thanks Midas??
very reliable,friendly,excellent service
Jeff Reeves. Awesome person. Awesome manager. Was able to squeeze me in with a major problem and is much appreciated.
My first visit was for an oil change. 6 months later I opened the hood to wipe down the engine area and noticed the air filter enclosure was not latched. I looked inside and there was NO air filter. The tech removed the dirty filter but DID NOT put the new
Everyone was professional and kept me up on progress. Very satisfied with how fast they got job completed.
Actually rotate the tires like it says
The staff is always courteous. The mechanics do good work based on what they have done for me.
The counter person was very friendly and professional. He explained everything that was needed for my vehicle very clearly.
Expected a two hour waiting period. I was out in Thirty minutes. Excellent service.
Everyone was very nice and informed me every step of the way. I would go back again.
"I took the car in for an oil change and mentioned that I was taking it for a long trip. Unasked, the shop did a thorough review of the car and mentioned, in a low-key way, that I might want to change the wipers as they were split and I was sure to run into"
Had a good experience. Midas staff were pleasant and understanding. Online booking and timing worked very well. Service completed on time.
"Quick in and out. Went over what I needed, but not pushy"
"My first experience with Midas. They got me in right away and had my new brake pads and rotors installed the same day, Super nice and super reasonable pricing. You get an extra discount as a Costco member"
Outstanding customer service from the minute I called until the work was completed. Jeff understand the timeline that we needed and exceeded our expectations. Would recommend this store to everyone.Thank you
"Jefff, Tom, Thomas, and Mike are all top notch providers. Accommodating,, consumer focused, and thorough. I got a great price, my tech came out after and talked to me, and my wait there was made comfortable. High end service at a reasonable rate. "
Back breaks went out on auto and these guys fixed it and at the best price I could find. Service was great
"We recently moved to the Sarasota area so I just did a search for a place to get brakes on our SUV. I called Midas at 8:30, got an appointment for 11:30. I showed up and they got my car right in, did a test drive and then a visual diagnosis. It did require"
"Excellent service, will not hesitate to bring my car if ever will be in need to have it repair. "
"Everyone here was so friendly and efficient, I will definitely be coming back ."
" Well your price for new replaced radiator was too high, how come the replaced a/c condenser got another hole in it, 6 monthes later, because you workers didn?t finish the job, had it replaced again cost $$$, the car resights in Key West, so no more busine"
"Midas did exactly as I asked and the guys in the bay did an excellent job, the person behind the counter on the other hand did not. I apparently need an oil pan gasket sealer and did not have time to do that the day of my oil change, so in turn I made an "
"Always very friendly staff, quick service and great coupons."
"Great service, brakes were repaired quickly at a fair price.Services reps answered all my questions very friendly Would recommend the location without question.Good job Midas"
The staff was professional. I was not happy to see that I needed to sign a statement charging me $30 for the brake inspection when the website says it is free. Feels like a bait and switch. MIdas needs to inform their workers about their promotions and wor
"Terrible place. I went in for an oil change and noticed that my exhaust pipe was hanging. I asked them to fix it. An oil change and to fix the pipe, on a 4 cylinder hyundai elantra that is 2 years old, cost me over $200. They charged $130 for a 2 inch pipe"
It?s was a pleasant experience. They worked fast and efficient and definitely took care of my issue. Would definitely be there again for my car future needs
"My 1st experience at this Clark Rd Sarasota Midas shop. Served by Thomas Mutty, Store Manager and unknown Technician. Vehicle is 19 year old Mercedes. Oil service and tire rotation. Technician found several front suspension issues and Thomas demonstrated "
"I had a chronic transmission leak that was driving me crazy and leaving my garage a sticky mess. I went back a couple times and finally the problem turned out to be a rare worn bushing with a few other complications. Meanwhile, a fragment of metal became l"
Great job. Fast professional service.
I brought in a new sport exhaust for my 125 Spider Abarth to be installed. They had the old one off and new one installed quickly. Let me keep my old exhaust there for a day to pick up in my van.Have been using this Midas location for a while now and only
My car turned over very slowly so went straight to Midas. They were able to look at my car immediately and determined it needed a new battery. Luckily they had mine in stock and I was on my way very quickly. I've been there three times in the last year
I was impressed with the cleanliness of the place and the knowledge of the guy behind the counter. I have already recommended your place to a friend of mine. I wasn't impressed with the oily dirty finger prints left on my drivers side door and hood (white
The charge of $99.00 for brake fluid was to high.
I brought my own oil for an oil change after checking that the Management would allow that to reduce my total cost. Only after my car was on a lift and all oil drained was I told they could not use my oil. If I was given this information prior to being s
Was so happy to find such a warm welcome to Fl. The manager welcomed me to the area and took great care of my car in addition to being friendly and reassuring that he will help me maintain my car. Great to know i got my car care covered .
Excellent! Jeff is the best!
Brought in my car for an alignment but when done it was worse than before. Went back two more times still worse! Would appreciate my money back but that didn?t happen!
"I was happy with the work on the three vehicles we took for repair. However, when my grandson's new $300.00 Apple ear phones disappeared from the cup holder in his truck after, I recommended that he take it there, I will never do business with them again."
I just want to point out Shawn Oaks's excellent customer service from my car appointment on this past Friday. He was friendly and courteous and he had even went above and beyond to call me ahead of time to let me know the parts he had ordered for me had ma
"Everything went great, timely and efficient. As always. "
"Hired Midas to check brakes. They drained the brake fluid, took our money, and sent us away with no brake fluid, no brakes.... and no way to stop the car. When we returned they bragged that they serviced our car twice and we only paid ONCE ! Stay Away !"
I am always happy with their work.
"Shawn the mgr makes his customers feel right at home. He's a great asset to the company. Whether on the phone or in person, he's always pleasant and professional, and makes sure you have a clear understanding of what service your car needs. Prices have "
"Couldn?t have asked for a more professional and reassuring experience! When I really needed an auto repair team I could trust, Tim and Shawn at Midas went above and beyond. Knowing I was in a tough spot, they proved to be more affordable, more efficient"
"I just visited the Clark Road location for an oil change. The manager, Ted, was so incredibly friendly and kind. While waiting for my service, we had a great conversation while also going over possible future service needs. This is also one location tha"
I appreciate your recognition of first responders and healthcare workers but what about free oil changes for all employees who are deemed essential during this time. We are also risking our lives to keep things moving.
I sincerely appreciate the service that was given to myself and my car. I have been coming here for eight years and they always were efficient and thorough with service!Excellent!
I Went From Getting My Tailpipe And Oil Changed To $457. I Did Not Ask For A 3 Year Warranty On My Tires.I Have AAA And Rodeside Service In My INS! I Also Shouldn?t Be Held Responsible For Shop Coverage. You?s Owe me Over $50. Back On My Card.I Had To Go B
"They fixed my lights and changed my oil in about 3 hours, which I thought was good."
"oil change seemed a bit expensive, guess it's better to use a coupon than a gift card for giving blood donation, and now one of my tires gives me a ""low air"" reading for right front tire when I start the car although the readings for all 4 tires are simila"
Sean was good overal good service from him. But I had to take my car back 4 times just for a part to be there. And had to come back again after work was done because it was not done right and my muffler was making a loud raddle noise and banging on the bot
job completed on a timely basis- good job
As always the service was great and the employees were fantastic.
This is the 2nd time I have used this location for an oil change. Clean and professional throughout. So much better than the Jiffy Lubes of the world. I will continue to use Midas.
Every time I take my car for any service or to get new tires I feel like I am treated with respect and honesty. I work from my car so they take good care of my office on wheels.??
"Thank you for fixing my car. As I mentioned, I was shocked at the price, but glad to have my car fixed. The main issue I had was not receiving any update after over a week, even though there was a delay in getting the work completed. In the end, however"
"Shawn Oaks , the assistant manager is the best!. Thanks! And god bless you!"
"Midas was very helpful when our car died in a restaurant parking lot. They were aware that a AAA tow truck would take it there shortly before they closed, and they had a loner ready for us to use. The next morning we received an estimate of the repair co"
The shop is consistently excellent at communicating effectively and timely. The work is always done right the first time. Customer service is clearly a priority.
"Called your store at 9:45 this mourning, made an appointment for 1:00 today. arrived at 12:45 to be told there would be an hour and a half wait. why bother making appointments?"
My 95 Toyota Previa engine was misfiring. With the engine light on and very rough power I chose to try Midas for diagnosis and possible repair as my previous repair choice was not as available as I needed. Sean at Midas was quite professional. He did a gre
"Taken right away, everything explained and overall a good experience!"
You did really well. My car rides smoother. My appointment was for 10. They took my car right on time and had it done in about 40 minutes.
Everything done on time. Good suggestions for additional work.
Midas is very caring and honest.. any problems you have.. midas is the place
"Excellent, friendly and fast service."
Overall they did a good job I felt like they knew what they were talking about. Although I do feel that they charged me way too much for what they did and overheard a worker suggest tobthe front desk that they should carry a certain product as ?another gim
Great team at this location. I feel I can trust these guys with my truck. They always do their best and always keep me informed. Great place to do business with.
100% satisfied Ted is great manager
Very knowledgeable staff and always accommodating whatever my need. Thanks again.
"Excellent, fast, friendly, and professional! My kids and I will bring our cars here!"
Great customer service! My tire was fixed in less than 30 minutes. They are great!
"A friend recommended Midas for my truck needs. I called to make an appointment and they took me in that very day! Great service. Sean kept me informed as to what was needed on my truck. Replaced brake pads, oil change and tire stem replacement...full servi"
Always received great service when I go into Midas . Everyone is very friendly and you can tell the staff cares about taking the best care of your vehicle possible. Great service at a great price .
You changed the oil on my 2004 Solara and checked it over before a 1000 mile trip. My vehicle performed great with no issues.
"Being we were on vacation and not familiar with the car shops in the area, Midas was recommended to us. This was the best referral, the professionalism and quality was top notch, thank you."
I have been using the Midas location on Clark Road for several years. The customer service at this location is one of the best i have ever had the pleasure of working with. They are always looking out for me and helping me get the best deals when i ne
"You were timely and efficient. The inspection is good for you and me. Your price was significantly higher than competition. Even with a coupon. The gentlemen who took care of me was excellent. Knowledgeable, personable and I trusted him. It would be 6 s"
Took my care in for a break inspection. I was told I need new brakes. I paid for the brake service and my brakes continue to squeak and for different maintance light came on. I took the car back 4 times and still the same problem. Now they are telling I
I had great service experience.
"I get the best service from all the guys at Midas....they are very helpful explaining everything so you understand what they are talking about. I trust them,they are a honest bunch of guys. I recommend them every chance I get. Thanks!!! Ga"
Was told i had 2 leaks in cooling system. Cost of 1400 plus well above what i have right now. They did top off radiator. Drove to work and home twice (160 miles) no leaks in parking spaces. Thermometer didnt move. Had it checked atc2 places both said No
"I really have been pleased with this Midas shop. Very honest, good mechanics and the shop managers are all about customer service and ensuring quality in the work delivered. "
"Tom always takes care of all my service needs. Wherever Tom is, is where I will go."
"Manager very cordial, pro.. old school. I asked him not to rotate the tires, had to stop t. he mechanics from doing so.... I noticed that when they checkee the air filter some tubes had been disconnected from the filter box. They didn't care. They hande"
"When my car needs work I know that I can come there and not be taken for a ride. They are polite, friendly, very professional and above all honest."
"My wife and I were driving 2 vehicles from Fort Lauderdale to Wisconsin when the Honda CRV became inoperable in the middle of the night and needed repairs. Not knowing the area, first thing in the morning, we picked the closest repair facility and we defin"
"Midas is my go-to place. I always get great service. Nothing is done without a review and my agreement to get started. If I don't want it done, I'm not pressured to have it done. The guys are fantastic, personable, and respectful, and as a woman, I never f"
And the prices are great as well ??
Great experience. I will be back
I have been using this Midas for over four years! Great service and they go the extra mile to ensure all the car needs are addressed! I love depending on them!! Thanks guys!
It's the best complete car care business around
Each time I visit Midas I am greeted by a very friendly and courteous gentleman and I always receive excellent service. They are honest and very thorough.
"The Midas on Clark rd Sarasota is the only service center I take my vehicle for all of its mechanical needs. Everyone there is friendly and respectful, obviously that is what everyone looks for and appreciates. This particular team will go over and beyon"
Everyone was so nice and helpful the service was quick and excellent
Bait and switch. Refused to give written warranty. Misdiagnosed original problem w car and then sold me an engine install with more miles than agreed upon. Sean hung up on me as I called several times to get written warranty. He refused and so now I am mak
The folks at Midas are always accommodating for me. They are professional and honest.
"I took my Subi ion to Midas for an oil change even though it has less than 25,000 miles on it. I was pleased to learn Midas can do warranty work, because they are always fast, professional and courteous. Checking the other systems of the car and rotatin"
This location cost me a lot of extra time and money. They sold me unneeded repairs due to lack of experience. They tried selling me a ball joint for $300.00 plus dollars. They said the ball joint only comes with the control arm ?!!?? I called dodge and Nap
Timely and friendly as always!
I ENJOY COMING HERE. THEY REALLY KNOW THEIR STUFF. THE BEST PART IS EVERYONE OF THE GUYS HAS A GOOD SENSE OF HUMOR.
"DO NOT COME HERE. YOU WILL BE SORRY. They will lie to you. I had break work done (I think) for 1,000.00. When I was leaving hot air was blowing out of my vents. I went back for them to check and I was told that now I needed a new compressor for anoth"
Ted & Tom we?re both friendly and professional! They are honest and upfront and will never sell you something that you don?t need! I will not take my Infinity anywhere else.
People there are honest and don't try and bump up your bill by telling you you need extra things done.
Steve & his staff are always service minded. They are knowledgeable and never try to sell you something that you do not need. They have earned my repeated business by their excellent care and fair prices.
"I went in for an oil change. Wound up spending 1,000.00* on work that i cant prove it was completed. had to put a 1 star only because it was required. would not given you a single star"
"My schedules appointment was for 11:00am. They did not bring my car into the shop for 45 mins. Why have appointments? The staff is very nice, but I don't like wasting my time sitting in a lobby."
I believe they have done the very best they could do on my 2002 Chrysler Sebring. Ted always carefully explains everything to me. I have confidence in Midas on Clark Rd. and would recommend anybody to them.KEEP UP THE GOOD WORK!!!!
"Thank you so much for fixing our work van. I was stuck overnight in a different town, and Midas took care of it quickly, and even guided me to the nearest restaurant.Steve, Gulfofficetechech.com"
Everyone is very friendly. After vehicle inspection they communicate with you everything from top to bottom. They provide excellent service. I wouldn't take my car anywhere else.
Fast and courteous service. I arrived early but they took me right away.
"Midas on Clarke Rd changed my oil, filter, checked the tires and other new vehicle inspection items. The price was fair and the service great. Thank you to Ted the Manager and Steven the owner."
Very good service. Excellent customer service.
"Working with Tom, Ted, Anthony, and Steven has been an amazing experience. What an amazing, knowledgeable crew. Thanks a million!!! Keep it up!!!"
Worse service ever omly teason 1 star wouldn't take it without it i wouldn't give service i got on 8 18 any stars.
Good guys. They do good work. They explain everything clearly which is comforting.
