Answered all questions and the inspection was complete.
The place was very clean, and the employees were very good at communicating, and very friendly to me, they were also very communicative towards what needed to be done.
Great customer service from the Brandon they store manager, mechanic fixed the problem with my car!
Mr. Ichelson was very friendly upon arrival and very quick in handling all my questions and requests. The crew not only fixed my brakes in a timely fashion but completed many services for free that I was unaware of! Yeah!
They were extremely quick and accurate with diagnosis, and helped list a number of possible solutions that could fix the problem. The wait time was short and they made sure to explain everything to me in person
Brandon and Justin were very respectful, friendly and understanding of my situation. Brandon worked with me to reduce the cost of much needed brake repair to what I could manage, given that I'm a disabled senior. They did not push me at all about scheduling other services that my car will need soon but just made sure I was aware of the problems. Very happy with the experience and will recommend this shop to friends and family.
It was ok. For an inspection the price seems a bit steep. Otherwise everything else was ok. Nice people and great service just expensive.
I was able to just bring my car in and get the battery replaced without an appointment within a couple hours.
Very friendly and knowledgeable about my vehicle and issue I was having
Great customer service e and very informative through my entire experience
There was an issue during the installation. It was issue with the vehicle and outside of the control of the technician but the found a solution and resolved the problem. Brandon kept me informed during the process and was transparent of what was going on. Brandon and team always professional and take care of my vehicle. Wouldn't think of going elsewhere for my repairs
The guys were nice and helpful! I went in just for a quote and they told me they could fit me in right away! They fixed my exhaust issue in 30 minutes or less!! Definitely will give them a call if I need any other work done!
Good people working there. Friendly and knowledgeable manager.
Prices can high but I do understand the work needs done but for thoughs that have to wait for there car maybe have some coffee and some refreshments other then that it was good.
All went well,Thank you all !!!
They fixed my vehicle and showed due diligence in all aspects of maintenance
Everything was handled professionally.
Don’t schedule oil changes when you don’t have the personnel to perform them.If you are unable to perform the service scheduled in the allotted time please call to reschedule the appointment. Why waste my time by making me come in to find out you can’t perform the work in the time that was scheduled? Why was I sent a thank you email when the work was not performed?It looks like you’re chasing performance metrics to cover poor management.
There scheduling process is easy and simple. The curtesy check up is a great service making it more willing to spend a little more to get serviced by the Midas Team.
Made an appointment. They got me right in. They communicated with me on issues that they found and allowed me. The option to fix it or not did not feel pressured.
I think you have quality work. But I feel you run on the expensive side. So I do know other places vacuum the car
Quick turn around with the repairs. The gentleman I spoke with on the phone was very nice and kept me updated with the repairs and when I picked up my vehicle he was nice and knowledgable.
Felt like I was in good hands. The general manager Brandon seemed very knowledgeable, the mechanics were very fast to get my vehicle inside and quick to communicate.
I have always found the communication very clear. They always follow through with their word, and honest about the needs of my car. I am specifically loyal to the mechanic, Nik. He always gives a thorough and honest report and is clearly experienced in the field.
I was really impressed with the high level of customer service that the techs at this location provided. I needed to find a reliable repair station to replace the poor service I was getting with my car dealership in Moline. I'm really glad I chose to get service at Midas!
They fit me in on short notice to look at my tires. They went out of their way to help me out!
Came for a wheel alignment, and was told that my tire rods wasn’t in right, and there was a chance, my vehicle and my life could have been done, but thank God! They had the heart of gold, correct the problems.
The staff at Midas is very friendly and knowledgeable
I used to use this location primarily. But management has changed and they are always trying to sell you more than you need. We took the car in for muffler repair. We had all the parts (the initial work was done at Midas) and they wanted us to buy everything new and couldn't tell us if the muffler could be used. Tailpipe alone would be 400+ but Total could be 800 or more if they needed to replace the muffler. We took it to another muffler shop. The said they could use it all except one pipe and we would need new hangers. Total cost $268. Same issue when I had the oil change they said I had a problem with my timing chain and battery and gave me an estimate for the repair. I take my car for repairs at a place I have trusted for years I informed them what Midas said and showed them the paperwork. They returned it to me saying my battery was fine and there was no problem with my timing chain. I did business with this shop for years because they were honest and I would return. I probably won't be back since I found a new honest muffler shop and oil change shop. I used to refer people here for their repairs but its changed so I probably won't be doing that.
Be more clear on the services provided and the time frame
They were honest and kept me in the loop while my car was in the shop. I will say that the financing options were a little lacking
They never try to give me things I didn’t go in for and I appreciate when they tell me what things are urgent and what can wait
Great communication on the issue, the price, the time frame. They even offered me a ride when I wasn't sure if I could pick up the car the same day! Awesome service all around.
Quick service. Knowledgeable techs.
I always feel like Brandon takes good care of me when it come to my vehicles. He is honest and informative when it comes to explaining what is being done, and why.
I am Filing complaints with appropriate entities
The gentleman Brandon I believe he was some type of manager...phenomenal experience with working with this guy
Lin W. Thank you for your services😊
Thank you for your services.
Fast and friendly service. I believe the guy at counter his name was Sam was very nice and friendly same as the store manager at this location spoke to them both while waiting for oil change. Normally take to dealership but will continue to take to this location.
I was greeted well when I entered. by a friendly and professional young lady.
It’s always easy to get an appointment and the Staff is always super helpful. In and out no problems.
I enjoyed great customer service everyone is nice and professional , My truck is running great . Great prices and discounts work done right and quickly. !
Brandon at Front Desk is nice
The staff was courteous, friendly and efficient. They accommodated my mother and I and even my dog while I waited. I was traveling and needed my car serviced and they valued my requests as a customer and I valued their customer service.
Very professional and good customer service
The workers were very helpful but being a woman I wasn’t sure of the extra services they were saying I needed. They were able to work with me which is truly appreciate. I just wasn’t expecting extra work that needed to be done with my brakes other than pads and rotors.
Pricing is absolutely ridiculous especially since the parts themselves aren’t that expensive, the labor costs are even more ridiculous. Went to another shop for a second opinion and the cost to fix is even cheaper
The people were very friendly and talkative while I waited for my service to be completed. We shook hands when leaving.
From just dropping in and having them look at my 2003 Honda Accord thought I had a catalytic problem. They looked at my car which they took what I consider a good time. which I mean they were thorough. When they explained what was going on with my car what would need to be done. We also discussed the age of my car only having 91,000 Mi on it would it be worth it. Heck we chatted about all sorts of stuff besides just the work being done. I think their personalities and their customer friendliness was awesome. They made me feel comfortable spending my money to make sure my car was safe. I can't say enough positive things there there was just nothing wrong with my visit.
Vehicle repair not completed on stated time. Not shown cracked engine cover before repairs were done, I can’t recall having seen that crack before
Had to wait an additional 10 minutes after I paid for the truck to be finished. Don't have me pay my bill until my vehicle is finished.
Did not expect to be there 90 minutes for an oil change!
Ease of getting in on time. The company giving discount to disabled veteran was a major plus.
Very informative and let me know what to expect with my vehicle
Staff was great price was to high
Able to schedule service the same day. Quick completion of service.
Scheduling was easy to do online and a store employee called me within 30 min. I was able to get in for the most important issue (new battery) exactly when I hoped to. They weren’t able to change the oil at that time but they were up front with me about that. The manager was very friendly and professional and my car was ready quickly and waiting at the door.
The employees were friendly. The service was convenient.
The person at the front desk calculated the cost and when I returned to the desk with the coupon I had forgotten he told me there was no problem and he would adjust the amount due at the time of payment. The work was done quickly. The man at the front desk was courteous to everyone who walked in.
Expensive Vehicle completed on time which wasn’t communicated
The only problem was having to wait while a battery & air filter that fit my vehicle was delivered to the shop
So the manager and assistant manager were extremely welcoming, personal and made my visit really good. The technician even came out and explained what he found and made suggestions also, very good customer service overall from everyone.My concern was that I was quoted $99 for the front end one year warranty alignment. However, when I arrived, the assistant manager said the price had gone up, she said, since I was quoted that and it went up $20! She wasn't real clear on whether I was quoted the right price by her on the phone or if it had truly went up since we talked on the phone. I guess I feel like they could have honored the original quoted price and I would have been statisfied by that.
Good people and rapid service
Friendly and fast service
Hire people that know the basic services and the pricing.
The staff explained everything and took the time to insure that I understood what needed to be done and why.
I had a difficult service. My father and husband had recently changed out the radiator and had flushed as much of the milky fluid as they could. When the vehicle was brought to the shop, there was still a loud of cloudy liquid visible. I scheduled for a radiator and transmission flush. The staff were very concerned because of the color of the liquid, so they did multiple flushes on the radiator to clear as much of the milky color as they could. They were still a little worried about the color and said they did the best they could. They thought everything was okay but they couldn't give me a 100%, so I appreciated their honesty. The car drives great and I believe after more time and more driving, the liquid is going to clear more and more. Thank you so much for your honesty and your hard work!
Customer service is always top notch. Easy to schedule an appt. Very friendly technicians. I never get the feeling that they are trying to find problems with my cars.
Got me in and taken care of in a fair amount of time
Adam was very knowledgable and courteous during my appointment.
We had something hanging off our axle from our last visit. They removed it, siad it was a heat shield? Why wasnt it replaced? And then he says we wont charge you? Really? it was your screw up. Yeah, there would be no charge.
Fair, honest and easy to work with
I always bring my car to Midas because I know whatever the problem is, it will be taken care of. The people there are friendly and knowledgeable.
Associates were very friendly talked to me about any issues they found. Fixed the truck and when a problem after service occurred went out of their way to resolve it
called to gt a price 2x noone called me back
They always do a good job and the price is right.
As usual everything went perfectly. They found a problem that we were totally unaware of and fixed it
Everyone is always very honest, helpful, and kind. I appreciate how quickly they fit me in and get stuff done
Easy smooth no headaches straight forward
Trust their diagnosis and suggestions
Do not tell someone ten mins till done and it takes 30mins. Also, make sure lugnuts are tighten on. Also, work was not done correctly. Unable to drive car because something is rubbing in front tires.
"My granddaughter went into the Brady st. Location and had work done that was not what she thought was to be but didn't understand so just let it be done as she couldn't get in touch with myself or her dad. Cost 800$ did not fix the problem and on her way home she didn't have hardly any brakes, luckily when she was pulling in to the house. The manager there said was not there problem and they fixed what needed. So nothing would be corrected. I am contacted channel 6 news to report scam"
I felt like I was treated differently because I was a woman. When I informed that I was not going through with having my brakes done. Person did not replace brake fluid. Person did not tighten my lug nuts on back tires. Was told today they were about to come off had I continued to drive. (Back tires). My life was put in danger all because I could not afford the$608.02 to fix my front brakes.
Friendly service at a reasonable price. Had service here before, never felt like we were ever taken advantage of. As a woman, I can tell you it's a rarity!
"Had an appointment at 2:30, the manager said it would be at least 45 minutes before he could get my car in. I said to him that?s why I made a 230 appointment not a 315 appointment he got very rude with me and told me to leave if I didn?t like it, I was ver"
Very fast and efficient. Staff is very friendly and willing to help.
Highly recommend the Davenport Midas!!
Wanted to thank Brian and the Midas team for the work recently done on my vehicle. Driving the bridge everyday--especially in the winter--can make a person anxious. Your inspection and repairs you provided help to put that anxiety at ease. Thank you for
The service was good and They did a good job
"First time here. Front desk guy was knowledgeable, helpful & friendly he even gave me $20 off after I realized I had brought the wrong coupon. I will be returning again. "
I was able to make an appointment and get my oil changed and they finished it in 20 minutes and even did a full check to make sure everything was working good.
Thank you for the great work on my car! Appreciate it!
They help me with truck problem
Midas is an awesome place with friendly staff
I CALLED AROUND TRYING TO GET IDEA WHAT IT WOULD COST TO HAVE MY AC IN MY CAR REPIRED. HARRY THE SERVICE MANAGER EXPLAINED COST & WHAT THEY COULD DO TO TRY & FIND THE PROBLEM. WORKED ON MY AC UNIT FOUND IT KEPT TRIPPING A RELAY REPLACED FUSE & CHARGED MY U
"Took my 1996 Ford Explorer in on a Thursday in May for a blown brake line, being that it?s a old a** car they needed to repair all of the lines. They were very upfront with me about labor cost and explained everything they?d need to do and even went so far"
Assistant Manager Always explains and assists with any service. Coupons are always helpful.
I arrived in town only to discover that my daughter needed her brakes fixed prior to us leaving the next day to drive across country. I scheduled an appointment and Brian and his team were able to get us in and fix her brakes that day! I am so grateful! Th
"Brian threatened to have new parts that were installed on my van taken off and my old part put back on and send me on my way, not only unprofessional but also illegal. Wouldn't even give them one star but I had to so I can post this review"
"Harry and the team @ Midas were awesome! Took the time to diagnose the problem (frozen battery), research rebates (and even completed the rebate form for me), and explain how to potentially avoid similar problems in bad weather. Really appreciated the extr"
"HARRY AND TEAM IS AWESOME!!! THEY TOOK CARE OF MY CAR. I WENT IN FOR BRAKES, TIRES AND FILTERS. I REQUESTED AN APPT ON A SUNDAY AND HARRY CALLED ME MONDAY MORNING AND SAID I COULD BRING MY CAR IN. MY TIRES WAS BALLED TO THE POINT I NEEDED NEW TIRES ASAP. H"
Very pleased with the crew. Professional and honest.
"Everything is reasonably priced, employees are super helpful, and it is very quick and efficient!"
Very informative and thorough. Great. Customer service! Very professional. I would recommend!
Great service great pricing great employees
Popped a tire less than a mile away. They loaned us tools to get the tire off. They even had to go to another store to get a tire as our spare wasn't working out. I believe they stayed after hours to put a new tire and air the spare under quoted price.
I have a 2015 Challenger Hellcat I took it to several shops to get work done and all i got was the run around.I visited Midas on Brady in Davenport and spoke with Harry on Friday 11-6-2020 He was very helpful and knowledgeable he scheduled me for the follo
I called to make an appointment and had several questions. Matthew was very nice and explained things very thorough. I?m grateful that there is still kind customer service that takes place. God is faithful.
Took my truck because the brakes where locking up. Called me 6 hours later and said abs module needs bleeding! Called me and said that took care of my problem! Drove 2 miles locked up again. Closed by than. called the next day and manager said it will take
"Traveling cross-country when our ABS light came on. They got us in immediately, diagnosed the issue, and told us that it didn?t need to be addressed today and that we could drive home and have a dealt with there. Explained things well. No charge. We were "
"1st time coming to this establishment and I must say, Harry is absolutely the best. No complaints and if I lived in this state I would?ve been a loyal customer!! Harry guided me over the phone, then allowed me to bring my car in last minute. I recommend th"
Great Job, Car is riding like never before
This was my first visit to Midas and I must say I was totally impressed! Harry was very thorough and knowledgeable. They had me in and out in no time! Thank you and would definitely recommend.
"I made 2 phonecalls to make an appointment and verify. Next day I arrived no appointment, different price. "
"Harry and Dustin have brought our Pontiac G6 up to speed in the past couple visits doing some pretty extensive work, and we couldn't be happier with the end results. We were to the point of throwing money into the car to fix oil leaks and other aging issue"
"Harry is the best! I was just very well taken care of, me and my car. I really appreciate him helping me out today. I now I have peace of mind. Big thanks to everyone who helped me and my car"
"Enjoyed the honest and loyal service, the best place to have an open conversation about cars with good company! I will be calling Midas home from now on!"
"The guys here take their time to explain exactly what?s going on. Harry makes sure you?re aware of what needs done now, or in the future. They don?t just give you fluff answers. Highly recommend! "
My car ran fine when I came in to get my heat fixed. Now it runs like carp & doesn't want to stay running when I start it to warm it up. AND I still don't have heat! I am paying A LOT of money to fix it and you want me to pay MORE to fix it!!!! I wish I wo
"Harry and his crew are truly top notch! I've never felt more comfortable, as a woman, or knowledgeable about the work to be done prior to purchasing vehicle service. I was not only shown paperwork but was given the opportunity to see exactly what Harry and"
"We trust Harry with our vehicles. He's always upfront and honest. He takes the time to review the problems. We've tried other shops in town, but feel most comfortable here.We always drop our vehicles early in the morning and pick them up at the end of the "
"I?ve been going to Midas for probably 30 years for pretty much all my auto needs. However, lately $150 to replace y headlight with $80 of that for 1/2 hour worth of labor? Never again!"
Called and made appointment for 1pm ok. Was told that would work perfect. I get there a to put high mileage oil with free tire rotation it $58. I just when with the standard oil change for $29.99. For one extra quart of oil. And taxs it $42. It now 1:25
The service itself wasn't bad but the wait time for an oil change and tire rotation was 1.5 hours, absolutely unacceptable. Will not be going back for services at this location in the future.
"I was quoted a price for a new air filter for $12.00 plus a $6.00 installation fee. No big deal until I was checking out and the cost of the filter was $39.00! When I pointed this out to the technician that I was told a price of $12.00, he took an extra "
"My daughter's car wouldn't start and Harry went out of his way to go to the Ambrose campus and check it out, get it back to the shop and drive it to where she worked afterwards! He also kept me (mom) informed on what was going on throughout the day (I don'"
"Harry was so helpful and incredibly thorough! I came in with a noise that I really thought was caused by another garages poor work and he isolated the problem, gave great information and took his time. I am not a car girl AT ALL and sometimes get left fee"
Incredible experience. Great group of mechanics.
I went in for an oil change and found out i have a timing cover leak. They explained everything to me. My only request next time is that the oil gets cleaned off by my door and off my hood.
"I spent over $1,800.00 dollars to fix my car. A year later, replacing a wheel bearing again due to not torquing it down properly. They gave me a loaner to use and it was filthy and full of other car parts and missing seats. I will never go here again. Been"
I went to get my brakes checked for FREE... which other places in town don?t offer. Fast and friendly service. :)
I was on my way to Chicago for the day but I wanted to get an oil change before I left went to the shop 30 minutes after they open on a Saturday Harry told me it would be 45 minutes. His staff looked over my car and found somethings that needed to be fixed
Great visit. Very honest and trustworthy group.
the service was very good and fast, the employees very friendly and communicative
"I had a very rusty vehicle that a lot of shops shied away from working on fearing what might fall apart in the process, but not these guys. Harry and Dustin took great care of my vehicle and made sure we fixed what was necessary to be safe on the road. The"
"Harry, the shop supervisor was incredibly helpful and spent time diagnosing everything and working within my tight budget to make sure I got the essentials taking care of without extrenuous expenses. Dustin who worked on my truck is very skilled at his cra"
" When you bring your vehicle down to Midas you will find true professionals at work. Harry the Service manager understands what true customer service is about, Not only will you get treated fairly but also that your vehicle will be in top performance as w"
The team was great. One issue that I needed to contact them on was an incorrect mileage reporting that could hurt my warranty down the road. I was at 97000 miles and it was entered at 71,000. So now when I get my next oil change, how is that going look? I called them and the front desk person said they have entered a note but.....
Wonderful place to have your car serviced
As usual, they tried to pad the desired work. You can't go in there with an explicit request; no, they want to rebuild your car for you! I will never use nor recommend Midas to anyone!!!
Great agents at Davenport Brady street location
"One week ago, I sent to Midas, a request for a quote for a complete brake job, even taking the time to be explicit as to what I felt needed to be completed on my brakes. Within 10 minutes I received an email stating that a quote would be forthcoming in the"
I love the customer support that is at Midus. Starts with the manager. He is very good with people and explaining what is going on and wants to get things right.
Harry helped me with an oil change and gave me a quote for things I needed at the time. He was very friendly and helpful. I returned and won?t go anywhere else. :)
Forgot to tighten screws on coil over...very relaxed there. (Not in a good way)
I recently brought my F-150 in for an oil change and to check out a weird chirping noise. During the oil change they were able to quickly figure out that I had bad Tensioner pulley and was able to correctly fix it. Oddly enough I already had that part repl
Get better employees. You idiots put the wrong type of oil in my girlfriends car. Underfilled it on top of that and over charged her. Scum bags should be sued for all your worth. I feel like my 8 year old little cousin could change oil better than your tea
I want to thank Harry and Phil and their staff for looking over the Sante Fe I was looking at purchasing. They took it for a drive and did an overall inspection of the vehicle. They explained everything they found and gave me valuable information that I
Coming from out of town i chose the Davenport Midas for a quickly arranged pre purchase inspection of a used car because of their 5 star rating.And now i see why. The inspection was unexpectedly thorough and even more so when undisclosed and poorly repaire
Thanks to all the guys that helped me with my truck. You guys cared for my kids and I safety you guys done a nice job thanks so much
Great place to go, when you want honest, great quality work done on your car.
Friendly staff and very helpful
"Great experience working with the Midas team, I was having issues with my suspension and have had couple garages look at it and obvious that Harry and his team at Midas are qualified technicians, their diagnostics was spot on and fixed the problem where ot"
I was traveling between Chicago and Kansas City for Christmas holidays. Had an oil change and car serviced days before we left. Car was not right after I picked it up. I called the Midas shop in Chicago and they said it should be fine. On my drive to Kansa
I have an older vehicle with a lot of miles. I was debating the notion of purchasing a different vehicle with tax money or put that money into my car. The Midas crew looked my vehicle over and helped me weigh my options. I had a lot of work done and it
"Thanks to Steve and the gang at Danvenport, Iowa, Midas. They got me in on short notice to investigate an oil leak. They found the leak on and had me on my way quickly at no cost. This location constantly gives excellent service. They tell customers wh"
hopeful Steven will make a customer my daughter happy today and correct a wrong... by not fixing what she had asked ( a check eng lite )she had to return 2x and its still on after paying $263... keep ya posted
I had an oil change and alignment done on my Cobalt prior to my vacation* The car drove great and the service was fast*
