Information and options were clearly explained, as well as a professional opinion when I asked. Multiple phone calls were made to update me on the process and communicate timing. Based on a family member who experienced the same vehicle issue, I can also say that the pricing was very fair for the repairs I needed.
Everybody was very polite as well as great communication, fast work, and helpful information given about what should be done with my vehicle.
Josh was amazing at explaining every detail of the process and the specifics of what was wrong with my car. He was also very transparent and recommending services and very transparent on some mistakes that he had to fix in the pricing. I appreciate the detail and the honesty.
The staff here is amazing. They do such a great job. We send all of our fleet there. They go great work and i trust them.
Josh, Adam and crew are always professional, friendly and get work done promptly. Excellent staff and value for the $.
Great service every visit
Josh was kind and courteous. He was very thorough and explained the pricing and parts needed. The guys really went above and beyond and gave me a full list of things to suggest fixing but did not pressure me into unnecessary buys.
Paid a little more than I would have liked. The overall service was good and hope that my car will run smoothly for the next few months. Just wish there was such thing as a quick, cheap oil change
Continued service satisfaction and convenience
Wish I would have had more of an option than $210 for the two parts.
Josh and his staff always take good care of my vehicles. Feel that all information is honest and fair.
I am well known there. They are always willing to explain what my car would need. They also explain in a way that I will understand not knowing much about cars.
The service was friendly, provided expertise, and was done in a timely manner.
I would have to be blown away to be highly satisfied. There was nothing wrong with the service. I went in thinking I was going to pay $30 but ended up paying $100. I understand why though.
Josh and his team do an amazing job, every time. This visit they went above and beyond by helping us with our stroller— the tires needed air and they offered to fill them for us.
Josh was extremely knowledgeable on our jeep. Very likely to return
Store manager Josh was friendly and quick to get me the help I needed. Fit me into an appointment the very next day at the time that best fit my schedule
I received a call letting me know what is needed and what it would cost. It was explained in a way that I would understand.
The Midas staff was friendly and answered all my questions. I also value the comprehensive inspection of my vehicle. Thank you!
While the location of the shop limits on lot parking, the staff, service and quality of the job more than made up for it. I had a coupon for the services, though my vehicle requires slightly different services, they gave me the best deal available. My appointment was met on time, the services completed on time and the value of the services were far better than other competition I have used in the past. I have a new favorite!
The location is very convenient to my work. The staff is very friendly, helpful and to the point...not pushy. The service is always quick and on time.
I usually work with Josh. He is easy to understand and willing to assist me quickly. Adam seems helpful also
I always have excellent service at this location and I tell all my friends about it.
They had same day service and all staff was friendly and knowledgeable.
I have gone there quite a few times. I'm satisfied with their service.
Friendly and fast service at a quality price.
Josh and his staff are always professional, explaining work, quick work at a fair price.
This is the only place I trust with my vehicle. Josh, the manager, has been at this location for years and he is the reason this Midas is the best.
I feel a relationship with Josh and feel that he is fair and only does what is necessary to correct the issue.
They let me see what was broken on my car which was very nice and interesting. They gave me several options and let me chose one.
Professional in all aspects. Trust level has been established over many years. Have tried competitors once in a while and they have not compared with this Midas.
Easy scheduling. Inspection for all the vehicle and a very clear diagnosis.
When I drove off there was a weird noise I took it right back, and it was nothing major just something got bent, and they got it fixed right away.
The team at this location are amazing. Knowledge, friendly, and even when the parking lot get packed, they run out to help guide cars in out which is so helpful as it is on an incredibly busy intersection.
It was easy and took very little time and only $36.00 with tax and a coupon. 5 star service
This Midas is my go-to for mechanical and parts work. Always polite, helpful and work done on time as promised.
Very helpful & communicative throughout my whole visit. Made sure I didn't have any other questions. Didn't try to have me fix a million other things. Will definitely go back if needed. Looked at what I needed & didn't withold the truth or treat me like an idiot, an experience I have had at many other shops.
The Midas location I use makes me feel like a friend more than a customer. They go out of their way to help.
I was satisfied just don't usually use this Midas location. I always use the Midas on the Southside of Desmoines.
Very friendly and shared the problem clearly with me. I was able to make an appointment online but needed it to be a little early and they were able to accommodate. Thank you!
Very accomodating with my schedule.
The manager told me what the problem was in like 5 minutes
The things I needed were explained well to me. They had the equipment for surprises that I needed on my car. I never thought they were trying to oversell me anything.
Quick service, friendly staff
I needed an oil change. It was accomplished earlier than promised and there no surprises
The oil change and tire rotation hit a snag. The staff was very quick to address the situation and kept me posted as to the progress until the car was ready to go.
Great customer service from all
They are always extremely trustworthy, do great work every time, and are very friendly.
My tires didn’t have air and car is running worse
Very pleasant manager and team
To put lug nuts back correctly so liga don’t break . Replace it instead of telling me that it’s fine that it only has 4 out of 5 lug nuts .
I loved this place because they never tried to upsell me on things I didn't need. This last visit they offered services I didn't need for thousands of dollars. It rubbed us The wrong way. No like
Easy to make an appointment and get the service I needed. No one tried to sell me extra stuff. Price was consistent with other garages.
Midas is the best automotive shop we've ever used. Fast, fair and friendly. We won't use anyone else
I was charged for a job that wasn't done. I would go back and tell them the light went back on but i wouldn't necessarily like to throw money away
The service person was great- told me how long it would take- explained what they needed to do- was very friendly
The service and the workers were very helpful and friendly and polite and I'm very happy with the time I was in and out fir my oil change on my vehicle.
Some places provide TV, drinks, snacks and you feel like VIP. That's not so important to me, but that's the direction you would have to go to get Highly Satisfied.There was also an item of concern that wasn't discussed. I like to be proactive if there is an oil leak we need to address.Overall, I know I can get back in touch on that issue, and it was a very busy Saturday morning. I was just glad to get it worked in on short notice.
Very friendly and punctual! Called and gave me details of the vehicle inspection and quoted prices for the needed repairs. When I expressed that I would need to think about the repairs they kindly mentioned the Midas credit card that I could apply for to get the repairs done today!
The technicians were very courteous and accommodating. They provided a ride for me to get to work and back to the shop. They were very clear about the issues with my car and told me what could be delayed and the inconvenience of doing so and the things that needed to be addressed right away. I do plan on using Midas on Ingersoll again. Thank you much!
Because when other places told me they were a week or week and a half out I had my car back the next day didn't even have an appointment they let me bring it in drop it off call me when they found out what was wrong with it fixed it didn't even have my car for over 24 hours that's why I was highly satisfied
The Midas team provided great service. Thank you!
It’s always an easy experience when I get my car done there. I never noticed any issue with cat in terms of how it run when I pick it up and I can’t say that for every car place I’ve used. I trust them w my car
The worker, Josh was very helpful and was clear in communication with me about the service I would receive. I dropped my truck off and picked it up the next day around the time I expected everything to be done. Thank you.
They listen to what I needed done. They went over the whole vehicle to make sure everything was good and let me know what still needed fixed. Overall great experience!
very nice and friendly. They do a great job and customer service is great!
Price seems high but still getting used to synthetic oil price
The price and it took a short time compared to others where you wait in line. Very friendly staff and they were laughing which was nice to hear while they worked.
I needed to have a headlight replaced. After looking at the receipt I realized I was charged $40 in labor for that service. If I had known it was so expensive to change a headlight I would have done it myself. Also when I pulled out I realized my tire pressure low light was on. That was not addressed so now I will need to go back to have air put in my tires.
The service manager is very nice, friendly and on top of everything. I will always trust my car issues to him.
Midas team at Ingersoll Ave. Des Moines location is always professional,timely, and informative, and helpful.I like these guys.
Technician was pleasant and knowledgeable. I appreciated the speed with which he solved my problem. I recommended this Midas center within 24 hours!
This was my first time visiting a Midas let alone this location, but it won’t be my last. I don’t recall the gentleman’s name I dealt with but he was a taller, skinnier, short haired male. He was amazing from the time I called to schedule through the entire process of repairing my exhaust leak and installing the new muffler. He was extremely adamant about me being fully satisfied and I am. Great service, quality work, affordable price. Checks all 3 boxes for me.
Friday night waiting in line for the Iowa state fair condensation started pouring out of my hood. After trying elsewhere with no availability, I called the Ingersoll Midas and dropped my car off there 15 minutes later. They got to the bottom of the issue and gave me advice on next steps even though I live out of town. I wasn't charged a penny and got the guidance I needed.
I worked with josh and he was so kind and went through every detail with me about my car. He was efficient and knowledgeable and very helpful I will definitely be doing service with him again!! I love Midas!
Josh is a gem. I don’t know that I would trade their if it weren’t for the excellent staff!
This is the second time that I have scheduled an appointment on the Midas website, but my local Midas shop did not receive the appointment. However on both occasions the shop took my car anyway.
Very professional. Are friendly. They are very hard workers ( I watched them during my wait time ) with high quility performance . Top, world class service !
Very prompt and fast with time to complete service
Cost was reasonable. Did not try to sell me extra products/services. Did the service in a timely manor.Employees were polite and friendly. Inspection report was helpful.
Clear quick and did what needed to be done
The work appears well done and thorough. The staff is good about reviewing vehicle issues. I'll use Midas again, but terminated my Midas credit card.
Fast, friendly and convenient service and Josh is always willing to explain things in terms you can understand well enough to feel like you can a good decision with his advice.
The team at Midas on Ingersoll always does a great job communicating. They make you feel comfortable, and they do great work!
We've had great experiences at this location. We've been going there for years and have always had great service.
Great service and super communication. ??
Josh was very accomplished
The staff is efficient and knowledgeable! I’ve been satisfied with their service for over 15 years!
Professional service with great communication.
I have been coming here for multiple years for oil changes and Josh is always efficient and pleasant. For this specific visit, I needed my check engine light assessed. He checked it immediately when I got there explained what was going on, and cleared the code. He was able to explain my issues in terms I could understand, and give me all of the scenarios that could potentially occur. I did not end up needing any work to be done on my car at that visit, however I will continue to be a customer going forward due to the attitude with which Josh presented the information and the ease of seeking service here.
The service was quick and the staff was informative about the repairs of my vehicle. They were able to able let me know what needed to be repaired immediately and what needed to be fixed in the future.
"They were ready when I arrived (early!), and had me done quickly. I worked on my laptop in the waiting area with their free wifi and was there less than an hour. Everyone was friendly and helpful. Highly recommend! "
"I go to Midas for everything on my truck, so I was having problems with it sluggish and so I went and seen Josh, the manager, he suggested a couple of things and I want his boss to know he is the ****, sir he needs a raise and he does know what he is doing"
"I am a travel RN, in assignment in DesMoines. My first week here, I had two low tires leaving work one night. Stopped 3 places trying to get air, no luck, I noticed the Midas and pulled in. The manager, Josh, did not hesitate to help me. It doesn?t stop "
I like stopping by Midas on Ingersoll to get my car worked on! The staff is super friendly and always do a great job on all of my vehicles. Josh is awesome to work with as are the guys out in the shop! They seem very knowledgeable as well and recognize me
i took my 2010 ford 150 platinum in because the pedal was going straight to the floor after stopping... i ended up paying $1.938.99 for the job and the problem still exist...i was informed by the service writer the the pedal would return to normal after it
Josh and his team have always been extremely friendly and helpful. After years of uncertainty when taking my car in for work or an oil change I found this location and have trusted them and been a loyal customer ever since. I think they know the history of
Josh is so helpful every time I take my car to their shop. I receive prompt and expert service for all of my or my family?s automotive issues!
Good job but overpriced per online comparison
Very happy with the service done. Plan on going back again!
Always a pleasure to go to this store.
"Great service, fit us in conveniently and good price. Thanks Midas!"
Fast and courteous, as usual.
Negative loosen the bolts in my transmission shape was his name Alex was the gm. Got my truck back was never the same very disappointed
As expected: An oil change, rotate tires, check fluids. Also had to balance two tires - a reasonably priced "extra" that was needed. All as expected.
"Josh and the guys at Ingersoll Midas always take great care of me. I've never been offered something I don't need, he walks me through my options every time, and they make sure we stay safe one the road."
The guys at Midas always take care of my car and do a good job
They checked a leaky tire. They found the tire was not reparable, but didn't charge me for their time and quoted a new tire at fairly reasonable rates.
"Josh and his crew have always be honest, courteous and on top of any repair, or just answering questions. I depend on these guys and they come through at a fair price."
An oil change with tire rotation. Had a coupon. Waited in the shop. All went well.
Quick and professional job
Josh and his crew always do an AMAZING job and provide top-notch customer service! They always go out of their way to make sure I am taken care of and can often times get me on the schedule the same day! Best place in town and lucky to have it close by!
A million thanks for your fast work. As a working person who needs a car for work I truly appreciate the quick response!!Deanna L
efficient and friendly, recommend MIDAS on Ingersoll!
Prompt and ready to go on time
I have been going to the Midas on Ingersol for about 4 years. I am always treated honestly and with respect. Josh takes time to explain everything to me and customer service is always exemplary. Thanks for great and knowledgeable service!
"First time to Midas. Very impressed with ability to schedule oil change and tire rotation on line. Fast, on time, friendly service at fair price. No attempt to up-sell. Will definitely come back and recommend to others. "
Got me in and out quickly
"I?ve been coming to the Midas on Ingersoll now for about five years. I?ve always received great service. Josh has helped me several times, he is always very pleasant and knowledgeable. I always appreciate the good service."
So much more than an oil change! Found a license plate light that was out, a burned out headlight and an axle that will need repair soon!
Took my truck to get my Tail light fixed and them Punk ******* Charged me 202.00 and my **** still ain't working. **** them *******.
"I've been taking my vehicles here for years, and I am extremely disappointed with my last experience. Took my car in for a noise on the back brake and was told serious damage was done and it was dangerous to drive my vehicle. Wanted me to pay $750 for back"
Good, as always. They did oil change and changed headlight
Very pleasant, fast and reliable service!
"I called the store in MLK in Des Moines. the person asked me normal questions about my request for brake pads. he then gave me a price of $129 per axle. I called another Midas this guy gives me the run around and quoted a "" a couple hundred buck"" but it ma"
These guys have always been really good to me. I luv em
Fast service car is running great thank you!
"Absolutely horrible experience. I will never come back here. When I showed up for my appointment, they told me that I didn't have one. Once I told them who I'd spoken with on the phone, then they somehow magically found my appointment information? I gave t"
Go to place. People here know what they do.. and they are always helpful.
Great customer service at this Midas location. Fast and efficient.
"Both my husband and I use Midas exclusively for both our vehicles. They completely turned around my thinking about mechanics. Previously I considered auto mechanics liars, cheats and thieves. Midas is honest, does a great job and isn't afraid of offerin"
They went out of their way to help resolve issues that weren't resolved in spite of at least 3 or 4 visits and thousands of dollars spent at a different location.Josh was wonderful and helpful and I really felt he cared about making sure my daughter had a
I love going to this Midas. They are super nice, quick to service and quality workers!
Great service and quick, too! Will definitely be back whenever I need service for my vehicle again.
The power-steering pump on my truck failed late on a Friday afternoon while I was visiting from out-of-town and they were able to get it diagnosed and repaired on Saturday to get me back on my way home. Very impressed with both the vehicle and customer ser
"My husband and I have be impressed with this location and more importantly the staff at this Midas. I simply won't go anywhere else. They are honest, the price is right and they work with you. I don't feel like my vehicle is just a job for them or that "
This location is awesome sure the prices are not the lowest but they try what the can to lower them and they explain everything and encourage the costumer to ask questions about what there doing and if you have to wait in shop the do their best to get your
The work was done in a few hours for a fair price. They inspected vehicle and gave me a recommendation and price quote. 4 new shocks to improve ride and it did the trick.
"Don't trust this Midas touch! I brought my vehicle in to be repaired at Midas at 2010 Ingersoll Ave. in Des Moines, IA after it was making a loud clicking noise eventually overheated and stopped on the side of the road. The Mechanics at Midas charged me a "
Don't trust this Midas touch! I brought my vehicle in to be repaired after it was making a loud clicking noise eventually overheated and stopped on the side of the road. The Mechanics at Midas charged me a diagnostic fee of $89 and told me that the issue w
