Midas Dubuque est votre centre multi-services en matière de freins, de vidanges d’huile, de pneus et pour tous vos autres besoins d’entretien d’automobile

Was able to call at get an appointment that same wee…at a time that fit my schedule.

Ben and the staff did a fantastic job.

Service was completed in a timely manner. The staff told me what was recommended as far as other servicing needed but didn’t push it on me. Explained what they found in an easy way to understand

I made an online appointment for Friday 8am. We ended up dropping the car Wednesday evening. Derrick Jansen offered to inspect the issue right then & said they could fix it Thursday morning which they did. Above & beyond! Much quicker than expected & much appreciated. Great communication & bill has as estimated.

when i dropped my car off it would start and they got me up and running with no problem

The team was very polite and professional and provided clear and precise answers to all questions and also provided speedy service once car was actually taken in

The experience was quick and easy. In and out in no time

Ease of scheduling, friendliness, good communication, job was well-done

Great service. 4-techs all came together to figure out why my rear brakes were making a noise. Bent a dust shield back into place, took it for a test drive then didn't charge me. Awesome.

No air filter change . Not needed

I just really needed to see why my tire and oil sensor lights were on, so I brought the car in. Mr. Jansen said everything was fine and gave me some advice on starting my car in the cold; and with that, I was on my merry way.

Very professional and friendly.

I had a noise in my truck, they looked it over and found the problem. They also worked with my extended warranty. Was very happy with the way they fixed it. I will be going back in the future.

Derrick does a great job engaging with customers. Great employee

Friendly service; informative and not trying to oversell unneeded products

They broke my passenger side mirror when technician backed out of bay. Then technician 'adjusted' mirror but really was pushing mirror into frame. Mirror fell apart going over julien dubuque bridge. I called as soon as I got home They denied any wrong doing, the technician was on break, they hide him Check video surveillance and the proof is there

I called ahead and I was told about $300 for brakes per axle ( ie Approximately $600).It cost me over $1000

Excellent Customer service and pricing

Explain the price front up

Friendliness and timely completion

I was completely pleased with the experience

I worked with the manager and he was so great! He provided a fact based solution to my car problem in a friendly and cost - effective way. I will definably go back to Midas again.

Scheduled easily; service was fulfilled during that two hour intervsl

Was able get scheduled and in very quickly (next day) and get the car repaired quickly.

Great service and communication- I was in and out in a really quick amount of time and was very convenient for me for scheduling this oil change.

Asked for oil change. Rep said i really didn't need one. Reset oil life meter abd topped off fluids. No charge!

derek went above and beyond

Walked in while out of town for an oil change and was great how fast they finished.

Derek? (The manager) was exceptional. Courteous and friendly, as well as incredibly efficient. Explained my options and other opportunities- but was not high pressure. Got me in and out quickly…as long as he’s there…I will be a loyal Midas customer

Everything was cool and clean, right as it should be. Derrick was very helpful and gave very concise answers and explanations for all my concerns. The staff is very accommodating and professional.

I received the wrong invoice from my service.

I was highly satisfied because they was able to change out my motor and get a new one in less then a couple days and was on top of things and was very nice and got my car done as fast as they could to get me back on the road to work ! They was amazing and I highly recommend!

I’ve never had a good or worthy experience with Midas so I was skeptical but Derek Jansen is way awesome, friendly, and knowledgeable. He is the reason for going back.

Friendly customer service

Well I told that my ignition coils were fine and did not need replacing, which is the reason I bright the vehicle in. I payed for a different service to be completed.. which i wasn't planning on, but trust the technicians. The very next day my check engine light is flashing and the code is an engine misfire... my ignition coils. So I'm not really happy with that outcome. I could have had it all done that day

Everything went as I suspected very well very quick

Prompt, friendly, knowledgeable

Excellent service by everyone!!!

Very professional and friendly. While I was waiting, the staff were very helpful and calm with two customers who needed a lot of help and guidance.

There was a lot of recommendations that I didn’t think were very necessary, like the tires. To drop a bombshell like that on customers is very unsettling to me.

I will be back

It was super speedy. Was only there for 20 mins for an oil change. After it was done they pulled my car up to the door. Great service!

They forgot to honor my coupon and I paid more than I was expecting and took a week to get a refund

I asked for an oil change. They did the oil change but looked at things that I did not ask for to be checked. As I was leaving, I asked for my keys. I was told they were in my car. My keys were locked in my car. I have never had a place leave my keys in the car. They have always been handed to me. This is something that shod be changed.

THE EMPLOYEES WERE VERY NICE & EXPLAINED EVERYTHING IN DETAIL.

rotate the tires when it clearly states they are supposed to with my oil change

when in to see why my van's battery keep draining, they said it just a bad fuse and next day the battery dead again

Okay so my serpentine belt has been squealing forever. And other mechanics have said that it's probably just moisture buildup causing it to squeal. Midas looked at it, and told me they could adjust it and it would stop squealing. Guess what! My car no longer squeals AT ALL. The alternator probably runs better too!

Adam and the team were super helpful and kind! We would definitely go back if we lived in the area, but we’re from out of state.

79.00 dollars for an oil change is robbery

Stop trying to rip people off the reputation Midas has is you go in for a oil change and you need $2000 more work

My new brakes seem to work the exact same as my old ones. Car is still making noises when I break.

Seemed very professional and not shady. Seems like they weren't telling me stuff that I did not need done.Prices seem higher than I thought they would be though... That was surprising.

I honestly have nothing I could complain about following this appointment.

Good experience

Great service and great people

I receive emails about cars that are not mine and when I ask to be removed from the mailing list, my request is ignored.

they knew what they were doing and got the job done

Do all the work that I was told was going to be done & dont change the oil used was told $24.99 for oil change & tire rotation you called said didnt have correct oil had to use more $$ so now cost is $45 & tire rotation was never done

I was highly satisfied with my service. I took my 06 Pontiac G6 in last week for an oil leak that ended up being a pretty lengthy, serious job. These guys stayed an hour past closing time to finish my car and I really appreciated that more than they’ll ever know. As a single parent, I highly depend on my car for work and to get my son to and from school and they were able to fix my oil leak the same day even with being down two guys that were sick that day.

They told me the exact same issue Blain Farm and Fleet explained to me when I got my oil change. As a woman they didn't take advantage of me and a lot of work was done to my van

Great price work completed fast

be very clear as to what the cost of the serivce (oil change) will be. Due to cronary artery disease I was unable to do the service on my corvette as usual and was amazed at the cost($95 +). I was also not happy with the attempt to sell additional repairs at inflated prices.

I had a great experience. They have a kind staff and we?re quick to get the job done. I will definitely be returning with any other maintenance needing done.

"Went to Midas on the recommendation of our daughter who is a regular customer. We're new to the area. This facility is clean, efficient, friendly, and professional. Well done!"

Great service and very timely!!

"Thank you for getting me in at the end of the day on a Friday!! I needed rear brakes before leaving town the following morning. I called the place I usually go and they never answered the phone!! Thank you, they work great!!"

"I stopped at Midas to get 2 exhaust pipe ends expanded. The shop appeared busy and there was 4 people sitting in the waiting room. When the service manager came to the counter I asked if I could get the pipes expanded. He hesitated, and then said ""give me "

Made appointment online. Quick and professional.

There has been a cable hanging down by the rear driver side wheel ever since mitis did $1800 worth of work on my truck. I believe it is a brick cable but I?m not sure.

Great service

Friendly staff! Great service! 10/10 recommend

"Fast, friendly and knowledgable employees"

Great service

"THIS 5 STAR IS FOR THE DONK HIMSELF ? AWSOME SERVICE BUD, YOUR ALWAY BRIGHTING THE DAY "

guys are great to work with

"Staff was intelligent, fast, and caring. "

Great team work

Fixed my truck !!!!!

Keep up the great work

Great help with my Acura

Can't say enough good things about the TEAM

would recommend for sure

Ben the manager was very helpful

Everything done in a timely manner

Nice people!!!

Car was fixed in a timely manner and price

Very friendly

Car in and done right

in and out

Awesome experience @ Midas in Dubuque!! Staff is very friendly & knowledgeable!! We are very pleased & will definitely be back!

"Easy to make an appointment, reasonable prices, great customer service (ben) took care of me and my car, gave me options, put himself in my shoes and understood my situation. Will come back and refer others"

Ben has great customer service he answered all my questions and was a great help to me Thank you

Ben did a wonderful job !!!

Customer service is key when dealing with the public and when there are several other auto shops one can go to. With that being said Adam is extremely rude my family and I will never go to any other Midas location again. You just lost several patrons.

Staff was condescending, although quick service. Partially correctly diagnosed problem with sway bar, which was good recommendation to have taken care of at specialized mechanic.

Called in the morning and was able to bring the vehicle in within the hour :) fast service, great price!

"I went there for a basic oil change and the service was poor and uninviting to say the least.The 2 men there,Adam and Ben were very rude and their customer service attitude was unpleasant.I get that this town is fairly new to people of color but you cut th"

"We brought our vehicle in for just an oil change and was told we needed over $600 of work done. When we brought the vehicle in it was just fine, no lights on or no light indicating something was wrong. So now we have to fix whatever they did to our vehicle"

Had transmission issues traveling from Missouri to Iowa. Was towed to Midas. They were friendly, unable to fix the issue but also didnt charge us for the work they did!

"Are there any techs ASE certified? Was told my bill might be $1300. Found out they charged me $2,400* on extra work I did not agree on. Think $150 discount was appropriate? Still paid almost $3000. New Management my ***!!"

Went to Midas for an oil change and have my brakes checked (which I knew needed changed) but instead of expecting to be told I needed all my brakes changed they said I only needed the front done. They also solved the problem of the fault light on my dashbo

"Easy to make an appointment & get in when I needed/wanted. Very friendly, professional & very proficient. "

I stopped in to set up an appointment for an oil change and exhaust work...waited at the counter for a few minutes...didnt manage to get anyones attention.So I left and got the work done elsewhere.Lobby looked nice and clean.

"I was quoted $700 for routine thermostat install, which would have been an hour and a half labor. After questioning the reasoning for $400 labor cost and charging $180 for a $40 part, the technician asked that I wait for the manager to come in. Instead I g"

I believe no vehicle check was performed during oil change and tires were not rotated. Right front was low same as when I came in. Either not rotated or not checked for pressure. Rattle under truck never checked.

"I was told the charge would be $120 plus tax ($128.40). When the bill came an extra $7.20 had been tacked on as a ""shop fee"". I was told one amount and charged another. The total charge with the additional sales tax was $136.10. This is a 6% increase over "

"Worst place I ever took my car to get worked on, never again. I recommend mieneke if you need muffler work done. "

I took my Honda in to give it a bit of noise when accelerating and told the mechanic that I already took it to meineke and was told they would have to get rid of my other muffler and put a performance muffler on it and that would cost me approx 200 bucks a

Recently our car broke down on the way to a funeral and we were 3 hours away from home. Ben helped me connect with a local tow truck company and rental car agency. We were able to make it to the service and return home in our own car all in the same day d

"Midas in Dubuque lost a great mechanic ,letting go ken.i see there is no Union at Midas , or even respect for there employee . ken put all kinds of work into my grand daughters vehicle .all this **** in news ,come on really. well email me his new place of "

Tony was willing to work with me to fix what needed to be fixed. Really seems connected to the customer. No BS just honestly told me what needed to be done. I appreciate the honesty.

"I had work done on my car, yesterday 10/2/2018, and great job as usual. I appreciate your friendly service, and will continue going to you for my car service. Thanks, again!Steve"

Great job at a reasonable price

okay service. They are good at finding issues you might not know. Staff turnover seems to be an issue.

"I am new to Dubuque. My first time at Midas was horrible. The technician was fighting with a customer (physically), and when someone mentioned it to the manager his reply was ""I talked to him about it, I can't lose him as a tech"". He also mentioned ""He is"

"Kyle and Scott are great. When the battery light lit up on the dash while I was passing through Dubuque on my way to Madison, WI, I knew I needed to have it checked ASAP. These two guys were able to check out the problem and assist me in making a decision "

"I went there for first time and will never go back, I had a coupon for an 19.99 oil change and tire rotation. The next day I had my tire pressure checked and they were full with 45 lbs of air, 12 over limit, plus one of my lug nuts was missing and as I got"

"Arrived on time for my scheduled appointment, the work was done very efficiently and properly. Very accommodating staff- thank you Josh and your team."

"I walked in to get my muffler welded, they were very busy but still made time to get my vehicle fixed right away. Kyle was great about showing me what was wrong with my vehicle and gave me some great suggestions. He fixed it right away and did great work o"

"I walked in to get my muffler welded, they were very busy but still made time to get my vehicle fixed right away. Kyle was great about showing me what was wrong with my vehicle and gave me some great suggestions. He fixed it right away and did great work o"

"I visited your site when I traveled to Dbq, and you noticed a bulge in my back tire, of which I was unaware. Thank you for that and you service in replacing it so I could safely travel the three hours back home. Sorry, I won't be a regular customer, but "

I had sent and prior review and it did not appear to go through. Can someone send me an email address. My concern is over the labor charge to install 2 Front Quick Struts in 2005 FWD 1.8 Vibe and alignment.I checked after the fact and most sites charge 1

I was at the Dubuque store for 1.5 hours and charged a total of $446.19 for labor for a job that has a 1.6 hr estimates for my vehicle at most sites. I think the Midas is still using the rate for front strut assembly that is not a quick strut. I think I am

great service, done quick.

great

"I am not a mechanic so I rely on trust when my vehicle needs work done. I do understand things can happen, but after my experience here I have zero trust with this location, bordering on the unethical, and feel there are tons of better options out there.1)"

Great service, quick, reliable

I love their attention and kindness