We have been long time customers and love the consistency of all the employees. They are always helpful
Answers are in last question
Pete da Greek Lifeline Plumbing Inc
Mike Mirski and his team at Carpentersville IL Midas have continued to provide the VERY BEST service for our entire truck fleet of 30 trucks. Their prices are very fair and Mike, Dan, and Alonso at the location in Carpentersville always make us feel special and make us feel like family! They take the greatest care of us. Highly recommend Midas for all your auto needs! Pete G Lifeline Plumbing Inc
The customer service at this location is excellent.!! That is what keeps me coming back to this location. Great Job.
It didn't take very long and Dan was very nice to me. We talked about my car and what was found and if I needed anything more than what I came in for.
Over priced for oil change
Starting with, Midas used to be my go to place for service. I’ve brought multiple vehicles. This last visit was a little concerning. I brought my vehicle in for a check engine light. Was charged the $145 dollar diagnostic fee, normally it’s removed is service is done. With all that, I don’t even know why the check engine light was on. Just a generic reason and if it comes back on bring it back??? I’m sorry, for $145 I definitely deserve a better reasons than that.
Customer service was well, and also when I had a little issue after service it was well mannered and completed with no hassle. The service and performance was great.
Kind, Courteous, fast, priced right
Very easy, no hard sell, friendly associates
Very fast convenient service. This location is always a great experience for me. Thanks for the great service.
I’ve been coming here for 10+ years and every time it’s simple, satisfying and great price.
All the persons at the location are very knowledgeable and professional. They explain exactly what my vehicles need, and how much it will cost me.
They explained everything completely about the inspection and they are friendly and nice. They explain perfectly why certain things are needed right away or what can wait.
Price hike nearly doubled!
Timely and professional service.
Staff was friendly and knowledgeable and I felt like they did a good job and offered a fair price.
Staff is always helpful and courteous. Dan is a big part of the reason we return to Midas. Great customer service.
Great quality, experience, and communication.
The prices for the part and labor are marked up very high.
Very good customer service.
The agents were very friendly and kept me informed. He told me it would take about an hour and actually it was way less than that.
Pleasant checkin. Thorough inspection.Great advice.Fast install
Staff was extremely pleasant and efficient.
I’ve been going there for over 20 years. The employees are knowledgeable, friendly and trustworthy. They don’t try to sell me things I don’t need and know me by first name.
Associate went ubove and beyond to help me and provide me options
Great customer service and dependable service.
There was confusion during the repairs that required me to come back several times to get the help with passing emission. I had tried 4 waivers with the Illinois Air team for getting my car fixed and this time I am going back for the 4th time to the emission's place hoping the work that was completed and if not it will require a 5th visit to Midas to get more information filled out on a repair data sheet to see if I can do a 5th wavier. All this running around is costing allot of time to just get my vehicle to past emission and then I could get my sticker renewed.
Took to long for service provided. Bathroom was not clean.
Battery had failed. Needed to be troubleshot. Battery replaced.
Because I was taken cared of respected in my car repair concerns.
The crew was very informative and kept us informed on the progress of the job. The job was done in a timely manner as explain when we drop the vehicle off.
Pete da Greek Lifeline Plumbing Inc
Mike Mirski and his team at Capentersville Midas continue to provide the very best service for our ENTIRE truck and car fleet for our business. The prices are fair and they stand behind their work. They make us feel special. Pete da Greek Lifeline Plumbing Heating Cooling
Called in and was able to get my car in same day for a wheel alignment and also had some suspension issues going on that they were able to fix immediately.
Very fiends and let me look at what need to be done
Knowledgeable and friendly
Communication with the employees was excellent.
Just moved here from Texas. I’ve dealt with mechanics before. I’ve never been treated and kept in the loop before. Only suggestion seat protection. From getting in and out of the car. My inside door Driver sheet and passenger ceiling had grease from hands or jueans. Other than that I definitely will be using Midas. DAN Is the man and Mike is right Thank you
service manager was great
they were really friendly and told me what was wrong with my car and what needed to be fixed and what could wait to be fixed to help save money.
I was told I need a 6000 dollar transmission and tork converter when it was the ECM that was bad. A new ECM they had just installed.
Pleasant and friendly workers. Just a nice response to a lady bringing in a vehicle. Glad they are there. Have been going to them for quite a few years.
Friendly people, and always good service.
Expected to replace a gasket, learned this declined service was mis-qouted and a muffler was the real issue. Work was completed on time and as quoted.
Very friendly, knowledgeable, explained everything.
I did have a short wait of 20 minutes before they started to work on my car. My appointment was for 10:30, I believe they pulled it in at 10:50, I had no problem with it. Just documenting the time.
Clearly explained and the details surrounding the needs
The oil changed even with $20 off was way too much. I can get a synthetic oil change at Merlin for cheaper
Everyone I spoke to was extremely nice and very knowledgeable. This is also the only shop of 5 that was able to recharge my a/c due to my vehicle having the new system.
always great service and quality from this location. I have never had a problem.
Good service/ friendly team
i felt gouged on the price of a simple oil and filter change
I feel as the job was done well. Alignment still isn't perfect, but it is much better than before.
Alonzo at front desk was friendly and helpful while Chris the expert mechanic did an excellent job on my classic vehicle
I highly satisfied with the service provided by Midas Carpentersville, Illinois. The associates were very professional, clear, and helpful. Daniel was very nice and provided me with a ride to my house while my car was serviced. Very thankful to him.
The service and the pricing. Always friendly when I check in. Great crew
People were friendly and professional. I was taken to my car and shown the services that needed to be taken care of, so I could make a decision
Pete da Greek Lifeline Plumbing Inc
Mike and his team at Carpentersville Midas make us feel like family! We bring them our entire fleet of trucks and vehicles!
Dan was very helpful. I was able to get in quick with an emergency. Recommendations were very honest and helpful. Service was completed quickly and received calls with updates. Would highly recommend, Alfonso was very kind at pick up.
Great people, quality workmanship
Loved how friendly and efficient everyone was.
Personnel in the front office greeted me professionally. Took my info and explained in detail the process. He did make some recommendations which I did end up getting serviced and there was no hassle involved.
When I made my appointment, I asked for a coolant flush. I thought you had a machine that reverse flows a cleaning solution. I should have asked more questions.Draining the antifreeze and filling it was more than I could do myself. I no longer have a "working" garage to maintain my vehicles. My preferred mechanic in Hampshire did not have the flush equipment, but a simple drain and fill he would have done at half the cost. I still trust Midas and have used your muffler services many times through the years.
Mike, Alonzo, Dan and Sam are great communicators. They explain everything well and value my business.
The service writer was very professional and courteous.
Worked with me on pricing, very understanding of my needs. Manager arranged rides for me and was very polite
I’ve been going there for years and I trust them
They never try to "up sell" me for parts or services I don't need that day but do advise of potential parts or services I may need down the road. I never feel pressured, the services are performed in a timely manner and I'm always treated courteously.
Awesome service and the front desk is super helpful during the visit.
Simply the BEST! I've been in the automotive industry for 21 years and this is the best service I have ever received. Your customer service is second to none and your pricing is very fair. Thank you Dan and Alonso! You have a customer for life!
Friendly and helpful personnel
I made an appt online. I dropped off the car the night before and was welcomed by Dan at the front desk. He explained the process and said he would call me in the morning after the inspection. I received a call before my scheduled appt time and everything was completed same day without any issues.
I was highly satisfied because you delivered, but you promised, and that’s all really
I felt like I was truly heard and listened to at every step.Having engine trouble is the worst because you have to leave your car with someone and hope they do their best. Well, it makes me exceedingly happy to know now I have a place that I not only trust, I actually really enjoy taking my car to. The entire staff was helpful and kind from the very start (even when I was rambling on and on about the issues I was having). They communicated with me via text, which is a HUGE benefit as I can't take phone calls while working, and also thoroughly explained everything that was happening at each step. I never felt like they were pushing a sale, but rather educating me on what really needed to be done, and what could wait. I never felt like I was just a customer, but rather it felt like I had been going there for years. So, now I have mechanic, tire sales, and all around great family-esque friends in Carpentersville - thank you for making this not only a good experience with my car, but more so leaving that good feeling that I know I was taken care of in every aspect.
I worked with Dan at the Carpentersville IL location and he was very helpful. Courteous, knowledgeable, and upbeat. Great employee.
Mirski Midas in Carpentersville IL handles all of our fleet needs for our company with the greatest personalized care and attention. We couldn't be happier!
Quick and clear information regarding my vehicle
Service was fast and staff was very outgoing and accommodating
NIce folks to deal with. Have been going to this location for many years and totally satisfied with the service and work performed.
Always receive good service and the people are very friendly.
Very transparent. Had a very bad experience at the Barrington Midas after using the Carpentersville location for many years with complete satisfaction. This fellow (Mike?) reassured me that my car is ok, filled the tires, vacuumed-all with no charge. I will be taking the trip to carpentersville even though the Barrington Midas is just down the street from my new house. Kudos!!!
Price. Tried to over price me on my last break change! From 700 to 500. Felt like I was being taken advantage of!
I was in & out for an oil change in 21 minutes with my appointment made. The associates were extremely friendly.
The staff at this location is very helpful and the value/price is excellent.
Mike and his team treat me like a valued customer. They are great to work with!
friendly knowledgeable. good service always. good price, convenient location
Everyone is knowledgeable, polite, and respectful. They are always honest and up front.
Midas is the only place I go to for oil changes. The employees never try to upsell me for for services I don't need or don't need yet.
Dan was very friendly and efficient, the technicians were very quick in spite of the severe high temperatures and humidity, and I really appreciate the service I get at this Midas location--it has me coming back again and again.
The management was very helpful and polite. My only issue was a faulty muffler was installed on my car and I feel that it could have been avoided. The inconvenience of having to bring my vehicle back again to replace a faulty part, was not very customer friendly. I understand the shop is very busy and that the workers are doing their best, but installing a faulty part is something I feel should be preventable. I do appreciate accommodating me as soon as possible to have the issue resolved though, so thank you.
Good value, friendly people, safe place to wait ease of use, service etc
Price I paid with a price that was quoted. Friendly staff. I wasn’t upsold.
I’ve been going there for many years and have complete trust in them
Customer service was great. Fast service and David took his time on explaining the process. Well done!!!
I was in & out in record time.
Everything about the whole experience. I actually didn't plan on getting my car fixed that day. They made it happen. Highly impressive. I qill definitely be returning to Midas. Thank you.
I got the highly rated tires I was looking for (Consumer Reports). I also asked about rebates and discounts and was eligible for I rebate. In addition, I was advised I could sign up for a credit card and get an additional $100 rebate.Car was ready early.
Competent and trustworthy
We bring our entire truck fleet over 30 trucks to Midas in Carpentersville led by Mike M, Daniel, and David along with Alonzo!! The very best customer service !! They make us feel special and their pricing is fair. You don’t need to go anywhere else!
They are honest very thorough and you can trust them
Everyone was extremely friendly, helpful, and they were upfront with the price.
Mike and the service crew, at the Carpentersville location as always took Good care of my car and explained what was going on with my oil leak. Emily
Always get good service and the employees are always friendly.
After typing about my experience, I was told to keep it under 1200 words. OK bad experience all around. They can’t install a radiator in the time promised. Do not hold to their promises. And I still have the same problem I started with.
The two guys I spoke to on the phone were amazing, very friendly and very clear in what was happening
The service is always speedy and friendly. Everything was explained clearly.
The guys at Midas were amazing and kept me updated on the car frequently.
Friendly and knowledgeable people.
It was easy to book an appointment. Then I called to move it up an hour. The associates were Extremely accommodating.
The front desk Mike and David were exceptional and Chris the mechanic did an outstanding job on my Corvette. I would highly recommend Midas.
Fui muy bien atendido, no hablo mucho ingles y habia un empleado que me atendio en espanol avisándome lo que tenia que hacer en mi carro.
Very professional, very clean , explained in great details what was wrong with my vehicle
This location has the most friendly reliable servicepeople I have ever met in the Auto industry, and I completely trust their work. They excel at explaining the processes, options, prices, scheduling, and I never feel like I am being taken advantage of--as I feel at other mechanics' businesses in the past. Ever since my landlord told me about this place, I have been coming here, and intend to do so as long as I live locally!
I called to see if they had time to check my AC. They got me in with in 15 minutes. Did a full check on my system and everything was good. Everyone was very nice and respectful.
Everything was explained to me
Been going to this Midas location for years. They always take care of me.
The only critique I would say is sometimes the delivery of the work that is needed to be more tactful and scare the customers.
The techs are very friendly and professional. They explain to their customers on what kind of work is needed.
We've used Midas for years and never had a problem.
Once the staff diagnosed the problem, I was very satisfied with the turnaround time on the service and I was able to get my car back the same day. I appreciated that they took the car for a test drive to ensure the issue had been resolved.
Always excellent service.
Asked them to lift car and check underside problem I was having. And they did. And let me see and gave and estimate. I paid for the lift and the look. Well worth the cost.
Always the very best experience at Midas in Carpentersville IL ! Mike, Dan, and David along with the whole team always take the very best care of us! We bring them our entire fleet of trucks and vehicles!Pete da Greek Lifeline Plumbing Heating Cooling
Service writer was professional, knowledgeable and certious and the service technician explained details of the work done.
I currently manage DOT regulated assets for Amazon and use this location for third party services for many units where I do not have a tech on site. Very impressed with Mike and team and my customers are extremely happy as well.
The mechanics always know just how to easily diagnose and repair our vehicle's. Been going to this location for the last 20 years because we always get treated fairly. And are presented with reasonable options to meet our needs.
very friendly staff. they were able to resolve our tire issue very quickly
The techs were very informative and professional.
Very friendly and professional staff. Everyone treated me well and with respect.
Stay was friendly and knowledgeable Didn’t try to sell me something I didn’t need
They are always super friendly and genuinely helpful. Ever since I came to them with my large work van they have gone above n beyond to accommodate my needs. Best customer service for an oil and lube place
Mike Mirski, Dan, and the team at Midas in Carpentersville IL have won over Lifeline Plumbing Heating and Cooling! They have earned our trust and respect and we now bring them our entire fleet of over 30 vehicles for all our service needs!
I changed the headlight and saw that wire harness that was moved during service was nor replaced properly. If I did not caught this as soon as I did it would caused a serious problem.
"So sorry to hear about Adam's passing. What an incredible family man, devoted employee and honest to his customers. If you ever needed car advise, direction or help, Adam treated you like his brother. Even though I don't know him personally, I will miss"
Twice was charged for a tire rotation that was never performed
They charged for a tire rotation that was never performed
"They were able to take me in early and finished my oil change quickly, and I haven?t had any issues. The price was fair compared to other places as well. I look forward to going back"
"I went to get an oil change. The service was good, the price was fair, the front desk attendant was friendly. The only quirk was that when I got back to my car, some of my personal items had been taken out of the glove box and placed on the passenger seat."
"Took the car on time and began service. Took good cleaning and Covid measures. Fast, friendly service"
Mike is the best!!!Midas has a great employee
"Very prompt and courteous service, and gave me a lower price than expected, I?d highly recommend their shop."
The oil change promotion indicated tire rotation was part of the service. This was not done nor was I given an explanation as to why it wasn't performed. Customer service was ok. I wasn't overly impressed with service and ended up paying close to what I us
My family just loves this business. We only trust them with our cars. Thanks.
Fast good job even rotated the tires. Will go back.
"My family has used this Midas for the last twenty years. Collectively, that has been twelve or more cars we have owned during that time. We have gotten great, honest service at a fair price. A few of our cars got more than 200,000 miles on them before we"
"New in the area from out of state and don't have a local service center. Reviews on line were good, and was within walking distance of where I live. Great service and information over the phone and in person. Definitely will bring our second vehicle in fo"
"First time customer, treated like an old friend. Thanks to Mike and the crew for a job well done!Brought the quote that I received from my Ford dealer for new tires and brakes...Midas was able to provide much better pricing and had the tires ordered and i"
"We had out rear brakes done on September 13, 2019. 24 days later the brakes completely seized up. Per the tech report at the shop that fixed our car: rear calipers seized and calipers stuck due to lack of lubrication and rust build up that was not cleaned "
The Whole staff is great and honest every time I come in your staff is so friendly
"Reasonable price,appt kept,and was handle efficiently"
Both my husband and I think this shop gives the best service. So nice and does great service in our cars.
Great job as always. Keep up the good work and thanks.
"Service was excellent, prompt, and friendly! I had no appointment and they took my car right away! "
Seriously - don't go to Merlins
Good job on my brakes. Always hospitable.
As always they did a wonderful job !
Always great service from Adam and his team!
Ever since I got my tires rotated my driver back tire is not right at all. Could someone call me regarding this? Thank you.
Great location! Workers are fast!
Waited over an hour. Greasy fingerprints on my dashboard and outside the door and on window and oily footprints on my carpet. They did not place a sticker in my windshield for next service.
Broke my oil filter and maid by housing . Oil change $139.58
The same great service I have come to expect from Adam and his team.
"Respect, courtesy, honesty, simplicity, and accountability must certainly be the core values at work here. Top notch service at a reasonable cost is the result. You won't be disappointed!"
"The staff was friendly and knowledgeable. They diagnosed the the problem and gave me a detailed explanation, along with the recommended solution. I found them to be very honest and I am very satisfied with the work."
"Friendly, Professional, and courteous staff. Stuck to appointment time and had me out of there in in good time."
"This is the only shop I trust to do work on my cars. Being a previous technician myself I have seen a lot of shady stuff but this place including the manager, Adam, have never given me reason to doubt them. They have even gone above and beyond. Great li"
Requested service was done promptly and courteously.
"Thanks so much! Everyone is just so nice here, & your work is efficient and impressive. Thanks for troubleshooting & being aware of missing lights etc that even we missed! It?s always a pleasant experience! "
Adam is the main reason i come back to this place.He knows how to treat customers right.
"I take my car to Midas for anything needed, oil change, tire repair, problems with car. The staff is beyond helpful, they never steer you wrong and give you inflated pricing. I highly recommend this Midas location, Adam and his entire staff is the best. "
Great job as always. Keep up the good work !
Did what you said you would do in the time you said it would take....good job...
My boss referred me to Midas for an oil change and they did an amazing job and even fixed my tire free of charge. Definitely great staff!
They we're supposed to make an inspection on my Brakes and rotors and never did that.ok.
I had my oil change done and less than month after my car started having issues had to take it to a closer mechanic my engine was completely clogged when I called to verify what oil they put in my car the month before no one could tell me or verify told me
"Great,knowledgeable service,my car guys,wouldn't go anywhere else"
"My request for oil service on my Honda Pilot was done courteously,quickly,and economically. "
I?ve been going to the Midas in carpentersville for a few years now. All of my vehicles have been serviced through them and the manager is a good guy (Andrew) and very knowledgeable.
My recent visit to Midas was for a 50K check-up. I was in and out in half an hour and completely satisfied with the quality of the work.
"If you need any kind of car repair I highly recommend this place. Nick and Adam are always accommodating , friendly, they never oversell your repairs. I highly recommend this place I take all my car repair needs here. "
"My daughter took her vehicle in for an oil change. You told her that she needed a new belt and her power steering was leaking. Well, little did you know she literally picked it up from the mechanic. She went straight back to have them look at what you c"
Great customer service Help educate you with any issues your vehicle may have
Adam the manager is great..but someone else rang up my bill and I was really disappointed with the bill $33 for 1 window wiper blade and another $17 for labor? Googled cost of blade $19. Unlikely I will return.
"Friendly, Knowledgeable and Professional Service."
I always get excellent friendly customer service at this location. Very efficient staff.
"Staff and management are very friendly, professional and accommodating at the Carpentersville Location. I am always accommodated for an oil change when I pop in and the wait time is very minimal. Staff gives helpful info on maintenance needed. Always a hap"
"We can count on the professionals at Midas to take care of oil changes as well as figure out what is causing this noise and that noise in our 140,000 mile vehicle. They seem to be ready, able, and willing to figure it out and fix it without overcomplicatin"
"I have been patronizing this Midas location near my former office for years. Even now that I am retired I find myself making a special trip back there for the good, speedy, fair service."
"With great consistency this facility offers quality work, excellent diagnostics, and friendly service."
I would recommend this company to everyone. Keep up the good work!
I received the best attentive service the same day I called. Very pleased.
Yes I would...they were very fast and the price was decent.
They do a great job every time I am there.
Nick was very nice and helpful on the phone and got me in right away to install my exhaust and I could not be more please with my experience with this shop and the sound of my new exhaust. Thanks again!
"Fast in-out reasonable oil change service. Keep up the good work, people!"
Excellent service and very knowledgeable folks that's it's a pleasure chatting with. Would recommend this location to anyone.
I ran in last minute and they guys got me all fixed up and stayed a little after closing to take care of me. Thanks guys
"Usually get excellent service. This time they didn't fill my tire even though I said the light is on, the light is still on a week later. Car is 2015, doesn't need tires. Had a coupon for synthetic blend oil, get 5w put in. I will probably to back but was "
"Always helpful, polite & knowledgeable. I recommend them to anyone who needs their vehicle worked on."
All involved did a fine job..
"Great job, the vehicle is stopping very smooth now."
"Everything was excellent, timely and professionally completed. Staff friendly and waiting area was clean & comfortable. However, you failed to mark my radiator fluid freeze point temperature something I specifically asked for with Winter on its way. "
"As always, I was greeted by name when I arrived and my oil change was completed in about a half hour."
Exhaust system replacement done quickly & correctly for a reasonable price.
Fantastic service always recommend this Midas to my friends
"The Midas Man was ready for me and began work on my car immediately. I now have 4 new tires and realigned wheels. My car Scarlet drives like a dream, the ride is smooth and steering is easy. Thank you Midas Man. You're my hero."
"This location had a great and friendly staff, that wasn't pushy or dishonest. I was in and out in under an hour. I will be a returning customer for sure!"
I have been frequenting this shop for about 15 years since it is just a few doors down from my workplace. Now that I have retired I felt compelled to return there for an oil change since I trust that they won't surprise me with a bunch of up charges.
I was quoted $320 for a muffler for my 2012 Honda Civic.Another shop just advised me that there is nothing wrong with the muffler. The pipe between the catalytic converter and muffler needs to be replaced. A $40 fix. Thank you Midas.You almost cost me an e
"I called to make an oil change appointment today and Tom in sales got me in within the hour. I was very impressed with the time they took inspecting my car, doing the oil change and rotating the tires. I like the fact that we are able to see into the sho"
The service was fast and good. No complaints on that end. Only complaint I had was I waited 15-20 min for me to finally be checked in as the manager was in the bathroom. So we just waited. The other employee dusky even go and get him. As a manager I don't
Fast repair - Negotiated a reasonable price option for repair of my aging Ford and the falling off pipes. Great job guys.
"This was my fourth or fifth oil change at this location and I have always been impressed. This time I brought my 5 year old son, and rather than being treated as a nuisance his questions were answered with friendly smiles. I would highly recommend this loc"
" Tom is a great manager he runs the place like he owns it. He takes much pride in what he does, he always hooks me up and takes care of all the repairs that my jeep wrangler needs at affordable price. I've had several things done to my jeep wrangler and a"
"Adam and Tom's Midas have become my go to location for all of my service needs. After being lied to by McGrath Honda in Elgin about what repairs my car needed, Adam and Tom were extremely honest with me about my car, fixed the problems that were needed and"
Great staff thank you for your service
"Adam,Tom and crew do a great job. What I like is there honesty. They don't try to sell you on things you don't need. They do the work on all of my cars."
"Past visits were great. This visit not so good. Shop did not have lug nut key. Tech went through my vehicle looking for it! $723 worth of work and never told what break pads were being installed, called the synthetic oil I chose ""generic"" that everyone use"
"Adam and his team are outstanding. I get greeted by first name, they know my cars and do everything they can to keep my cost low. They never try to sell me something I don't need. This is the way a repair shop should treat it's customers*"
