Midas Chicago est votre centre multi-services en matière de freins, de vidanges d’huile, de pneus et pour tous vos autres besoins d’entretien d’automobile

Quick expert service

Excellent customer service and care

Yall asking too much.

I received an oil change along with my exhaust pipe being replaced, they informed me of other services that needs to be done but I felt that when I got my oil change my filter should have been included with the service but it wasn't which means I should have went where I would usually go to Valvoline or pit stop which the oil change there includes the filter at a low price of $89. I will be returning to either of them for my continuance oil change from now on.

The guys showed great customer service skills. They were also quick and efficient.

I fell in a pot hold real hard, muffler broke, one hour before closing I got my car fix.

The wait time was under 10 minutes, The staff was professional and helpful and funny.

They were very clear about everything and how my needs will be handled. Informative about what was going on with the car.

I was very satisfied with the customer service that was presented and offered at Midas. I will be stopping by next time for future inspections.

Originally came in for a nail on my tire. Associate helped me with that and also had my tires rotated and balanced. I also got my breaks done with rotors. Ran into a small issue of not having weights to do my tire balancing which caused me to be late for work but the service was still great and I picked up my vehicle the next day. Will be returning for future work here.

Great customer service and prices.

Service was overpriced, but I expected it.

There were two things that made me not highly satisfied the first thing was the almost 2,000 recommendation that was incorrect and after my surprise he checked with the mechanic and it went down to about 500 hundred which is huge for me.

The staff was great and fast.

The first price quote was ridiculously high. Only after complaint did the price go down. Why did I have to complain to get a fair price? I still feel overcharged and they didn’t even give me a courtesy of putting air in my tires.

Mr Angel was everything

Great service and good communication. Got other issues resolved

Front desk associate (Angel) was awesome. I had to cancel my original appointment and it was no problem getting me in the next day. He was able to get my car serviced by the time i needed it and was very friendly and accommodating. You should consider him a valuable employee at this location 10200 s western ave. Chicago IL 60644.

The guy at the front desk arrive at about 8:20am and my appt was for 8.00 so i waited outside in my car for an extra 20 minutes.

The service/communication from Omar was excellent. The entire team was polite and professional.

The mechanic need to take All 4 tires off thr vehicle in order to inspect it. He left both passenger side tires on my vehicle and I had to ask him to take off the right rear so that he could measure the brake pads instead of trying to Charge me for rear breaks I didn't need. That's not right.

Friendly and fast service.

Angel is simply the best very professional and an all around great guy his personality alone will make me return for all my car needs

Better training for mechanics on welding and correct installation so my Catalytic converter wouldn't fall out the day of installation on the highway with no help from the Midas store that installed it, just "Call me on Monday morning" when it was Saturday.

This Midas has the best crew. The people at the front desk explain everything and have a good rapport with the mechanics. Communication is clear about pricing and timing for when the service will be done. I feel confident when I leave that the work was done well and also feel comfortable calling or coming back if I have any concerns. They are awesome!

Counter man was extremely nice and informative. Your mechanics were polite and easy explanation was provided

The price was extremely high but the associates...specifically Angel Cortes and Domminik were so kind and so professional and so resourceful and so informed I couldn't even be mad. Great customer service truly makes a difference.

After the oil change on 5/31 the engine was struggling for 2 days sounding like sputtering. I decided to open the hood and noticed that the filter cover was completely off!!! I called yesterday 6/5 and explained the issue and the gentleman I’m assuming his name is Angel apologized and asked me to bring the car back today 6/6 at 1pm. to inspect and redo the oil change! I called them at 1pm to say I was running a bit late and the person I spoke to (Reggie) asked what I was bringing it in for so I explained the entire situation and he was extremely rude and annoyed with me and hung up the phone on me. I honestly do not feel comfortable going back and I’m requesting a full refund!

Service rep was very detailed ,

I was very pleased with them exolaining the difference in what was being used for my Oil Change.I person in charge was very Friendly. He made everyone who was waiting feel very comfortable.

Store Managers, Reggie and Angel, were very professional, accommodating and informative. Great demeanor, as well as possess key knowledge of their craft/skill.

Job well done

The store manager was very clear and communicating very professional.

My son came home from school stating that his brake pedal was extremely soft. Told him to take it immediately to Midas to search for the brake line for a leak. They identify it and repaired the matter. We also decided to replace the front/back brake pads while there

Complete service request and correct break down cost for service

Customer service was great & the guys were knowledgeable and what they didn’t know there definitely made sure they found out…

The service was excellent and the sales representative Angel was extremely knowledgeable and friendly.

Be honest about how much actual parts cost for my vehicle and the labor rate to the a 2 hr job is double to a 4hrs price rate be more Honesty and stop trying to treat women customers as of their not knowledgeable regarding auto repairs

The manager Angel was very welcoming and understanding when I told him that I had a 9:00 am appointment that I was trying to get to and my vehicle suddenly developed a flat tire. He took my car in right away had his assistant to fix the flat and got me back on the road so I could make my appointment on time.

Angel at the front desk explained everything to me and was very nice from start to finish.

The employee was polite and the service was good.

Excellent service.

Angel had exemplary customer service. Great atmosphere no problems and no long wait.

The services were great, I just don’t live in the city where this facility exists!

The store manager needs to be counseled on dealing with customers and control his attitude..

Awesome mechanic and person at the counter tookAwesome care of me it was late in the afternoon and they looked my car anyway allowed me to leave it overnight an I was back in the morningCouldn’t be happier because I had my car back and checked before I had to return to work the day after that the guy that has the bay in the middle give him a raise!!!!! Or his own place the guy at the register just as kind!!! Awesome people!!!!

I won't be using your facilities again so nothing can be done.

everyone was so friendly. I didnt feel like he rushed me off of the phone. it was a black guy with glasses and the hispanic guy was very nice as well. i will be doing all of my oil changes here from now. they took my car in right away. it took about 20 minutes for the oil change. i was surprised, because It usually takes about an hour at other places.

Excellent service provided by an excellent staff!

They fixed the problem with me just telling them the diagnosis that the emmissions people told me instead of making me pay for a diagnosis that they knew they couldn't fix

Highly Trained, very Respectable They needed a grade of 20,THANK You🙂

The customer service was awesome. The gentleman explained what the problem was and was very informative

The guys were friendly and not condescending. I find this to be rare when it comes to auto repair shops.

Great customer service. Efficient timing for the new tire installation. Would’ve gotten more work done if time prohibited it. Will be back soon.

They were Friendly and took the time to explain and showed me the parts/ area that needed the work.

Reggie did an outstanding job scheduling my appointment and making sure that the work was completed very quickly. Great customer service!

Needed Auto air conditioning system recharged in 80 degree weather. It was great to feel the cold air blast inside the kicked the Texas heat outside.

Great Customer Service, came in for oil change needed two filters changed. The price for the extra service was $300, I ended up buying the two filters and changing them myself for $40. Midas thought me to be resourceful

Chris has always treated me extremely well. I highly commend him.

Price wasn't dso bad ,and the time was pretty fast

Highly satisfied is beyond my expectations and that's not the service I received. However I was satisfied

"I recently had my second oil change at this location and I will say that the staff are professional, quick & efficient!"

Good service.

I had a great experience. I was a mechanic in my younger days and have race cars so I knew what was actually needed. I gave them a check list of maintenance items where they could have done work that was not necessarily needed. Many shops would. This Midas

"I?m dissatisfied, my car still runs the same even worst now ,because now I?m haven other problems on top of that the guy at the registrar got upset at me because I didn?t want to buy 4 new tires after I told him I couldn?t afford then tires . Never go bac"

The service was terrible. The shops opens at 8am but it wasn't open until about 8:37am. It took them over a hour to do a oil change.

Customer Service was excellent. I would have given 5 stars but they could have topped off the windshield wiper fluid after the 1k+ I spent. But all in all will definitely return for repairs and brakes. Brian and Nelson are the best.

Very professional. Everything was done when promised.

I scheduled appt online for oil change and tire rotation. I arrive and Brian didn?t know I was coming and Could NOT perform services requested. I agree to reschedule the following day at 0830. I arrive again and I am ignored by Brian as he remains on ph

Very informative and good information he gave concerning my car

The service was fine informative and courteous they let me know what I will need servers for next time so I can save money to get my car done on my next maintenance update so I thought that was cool

The customer service was great. Time in and out was good. I smell oil burning and never have I smell that before when having my oil changed.

Timely and efficient..Great service!

Great and speedy Service!

On 5/26/20 I receive a call from an unknown number. I left a few bad reviews for this Midas location and received a call from the employee who was rude and argumentative with me about them not doing the work to my car. He calls and tries to bully me into b

"Totally unreliable, nor a trustworthy shop, I would really advise people to take caution with this shop. Horrible customer service and terrible workmanship "

"I TOOK MY CAR IN FOR BRAKE PADS AND OIL CHANGE. AFTER INSPECTION, I WAS TOLD I NEEDED MORE WORK AND MY OIL PRESSURE THING WAS NOT OPERATING PROPERLY. I GOT BOTH CONCERNS FIXED AND AMVERY GRATEFUL. JOSE WAS VERY KNOWDGEABLE AND HELPFUL. THANK YOU JOSE"

Jose was very tentative and patient with explaining what my needs for my vehicle. I will definitely recommend & go back.

I had a 1:00 appt and my car was not serviced until 2:55 I was told the service only required 15mins. Every one was standing around doing absolutely nothing as well as watching movies. The front desk clerk was rude and told me he didn?t not care about my c

I really appreciate the service I receive at this Midas. I have a couple older cars and I can always trust that they're going to just provide the service needed and Recommendations for what doesn't have to be done. They are very trustworthy and do great wo

Great customer service and quick efficient work performed.

"Car was acting funny when I braked. I took the car back to MIDAS. They said that the front brakes needed to be changed. using my existing warranty, they uphold me on a full set. this was all fine except they did not sell me rotors which were needed as well"

"Nate and Company repaired my exhaust leak a couple of years ago, worked a little magic on a Catalytic Converter and saved me some cash. Luck ran out on the Catalytic Converter today, dropped back in on the Friendly Neighborhood Midas Man, and for a few do"

"I went to this location with a Groupon. I was t old my Groupon couldn't be used due to the fact that I had to get a higher grade of oil. That's fine. The difference is 50. I still say ok, but I just want a price list because that sounded a little high (Gro"

The shop manager is exceptional. The work that is done is of the highest quality. They are right in the Beverly neighborhood....This is the place to get your car cared for. Really exceptional.

"Yes ,I would , the young man ,he's always the same way, warm ,courteous, helpful and truthful."

Excellent service and very reasonable pricing.

"This shop is slow...had a 10*12 appointment...Arrived at 10*53...I was told ""have a seat will get you right in"" Over an hour later at 12*00pm no service. I asked when can my car be pulled in an he stated another 10*15 minutes. THen he asked your appointmen"