Midas Chicago est votre centre multi-services en matière de freins, de vidanges d’huile, de pneus et pour tous vos autres besoins d’entretien d’automobile

Quick and easy

Am satisfied the service is good

Denise an Emerson was amazing I loved there great customer service this is a place I will continue to bring my car too for any repairs that’s needed.

Price for service was bit higher!

Stop overcharging people for simple services and than pressuring them into buying other products just to the original service paid for

I received compete and accurate service and also an anticipated reschedule date

I was satisfied with the work and staff Denise took good care of us she was easy going and have great customer service skills will be back she made us feel welcomed

Denise at the front desk was super nice & accommodating. The mechanic were awesome as well

Long time custody

I do not plan to return!

The manager Omar was very professional, explained things step by step and gave good suggestions. David, the mechanic was very kind and helped me with transportation. Encouraged me to fix my bearings next.

Just charge the price that is originally quoted. Everyone should know the correct prices.

This particular Midas Franchise wasn't lazy. The mechanics carefully and methodically inspected the car to pinpoint the source of the problem, and they fixed the problem.

Excellent customer service and affordable prices.

Fast and friendly service everything well explained and best price

Told I needed a airfilter i agreed they did not tell me I had to wait 20 minutes for the filter to be delivered

The waiting room was cold and uncomfortable. Kind of dead

Professional and friendly customer service. Very detailed with inspection and follow up instructions. This was my 1st visit to this Midas and I’ll definitely return. Your staff was amazing on the day I visited 12/2/23

Great customer service, and photographing the problems with my car is genius! They explained all that was needed to fix each problem. I had one of them fixed the same day. The only issue I have, which is a Midas practice overall, the mark-up of the parts. I am already paying plenty for the labor, so it's hard to know that I am paying double the cost for the parts. Angel is a great asset to your company and I will be back.

It was quick and they were very nice

Quick and easy service

Very professional and informative

I’m extremely satisfied with these specific Midas . The store manager went above and beyond to get my car the care it needed . My car went in Freom almost failing to coming out driving like new . The store manager is an angel . And the Midas on 71st and western specifically. I recommend this place over any other and I just wanna say how much I appreciate. Midas rocks.

The staff informed me about the SNAP program and I was approved so I was able to get the work done

Very professional and friendly

The employees are very knowledgeable and professional. They take their time to show and explain the issues found with your vehicle.

The service was thorough and fast.

The operator at the deal was pleasant and friendly...great attitude... Will come again

The manager during my visit was very attentive and helpful and even helped me save money with coupons. I will return with future needs.

The way the whole experience was great👍🏾.

It’s was a good service. I will take my car back because of the service and the time they have my car it was quick

Was very happy with promotional prices and services was to my liking and very friendly customer service

Service didn’t take long communication was excellent

Went in for Brake Inspection. The associate explained the problem very well and also the pricing. When I left I was very satisfied. Will be back for more service

Everything was perfect

They were very friendly and no hassle

I was satisfied

Very good 👍

Workers were very rude. I have two car keys on my ring and one starts the car, it has a silver emblem on it. I had no issues with starting my car and it is not the reason I made the visit. I wanted to check my tires and wheels. I informed them about the key, and they continued revving my engine with the wrong key, telling me it wasn’t starting because I had to pay for work to be done. The guy that was in my car began smoking a cigarette and I felt very disrespected. They continued on with this until I finally asked if I could move my own car and told them they were wrong and lying. Another guy got into my car and used the wrong key again, threw his arm out the window and told me if I ever got loud with him again that I would have a real problem with my car. I watched him use the wrong key, again! Then switched it to the correct one to finally release my car to me.

Great customer service

Everything was handled on a professional level.

they help me with my car

appointment on time contact promptsatisfied yestech, up to date

Colin and George really explained to me the problems that I had in my car and guide me with all the solutions to getting my problems fixed. They really communicated with me and made me feel comfortable to trust them to work on my car

i paid $400 for AC recharge and inspection. i returned 3 weeks later with heat blowing instead of cool air. i was told one of the cords was corroded. why wasn't this caught during the initial inspection?

took truck in 5/24 and have to go back 05/30 because they were working on another car and didnt have time to finish mine . i was told to come back 05/25 and they still could not give me my wheel alignment so i have to wait till tuesday 05/30

Didn’t tighten up bolts securely the first time had to bring it back

Don’t plug a tire and charge to put the spare on. That makes no sense what so ever.

The manager was so helpful and knowledgeable

Great customer service

Too expensive on labor costs

Friendly accurate service at a fair rate.

Making my appointment was easy and once I got there with my son everyone was cordial and kind while we waited for my vehicle to be serviced. No surprises with the pricing;all was explained.

Don't lie BOB don't make playful threats with your machete n knife at me don't be disrespectful (aftermath) learn to listen n stop trying to control the narrative of the problem for your own good n stop trying put words in my mouth I did not say BOB

Customer service sucks.George never smile and always has an attitude workers doesn’t care just rude they do anything just to get you out and they pick and choose when to give you a printout on your car

The were clear, complete and concise regarding my issues as well as the repair process

Vending machine coffee

Jorge has excellent customer-service skills and Rodrigo went the 'extra mile' to accomadate my specific needs!

Great service and, good customer service

Service was fast and friendly.

Good service,

The overall rates at Midas tend to be almost 50% higher than other locations. I usually call various shops and get estimates for the work I want to have completed. If I can get it at a lower price, I'll go somewhere else. I will go to Midas if it's a job that is more detailed or complicated that I wouldn't trust to other shops. But jobs such as wheel alignments and oil changes really shouldn't have a charge as high as they are at Midas.

Don’t have anything to compare

No fault of Midas, I just use different places for some services.

everything went smooth

The associate greeted me at immediately upon entering the store location, made eye contact, listened with the intent to understand my concerns and then rendered helpful assistance. By far one the best unexpected customer friendly/customer focused experiences.

Been coming to this location since 2016 always friendly detail on explanation of what work needed to be done and fair price 10 outta 10

Price is the primary reason.

Not the fault of midas, tire delivery was very long

Place opened at 8a three other customers and myself had to wait more than 30 minutes for the customer service rep.

I supposed to got my tires Rotate it but they didn't rotate my tire with my oil change told me some B.S about why they didn't do it didn't make since

I am a Lyft driver. Midas was suggested for maintenance from Lyft. First they were all late so the facility didn't open until after 8am. Second I was told I would also have to pay out of pocket even though lyft pays for all maintenance

Customer service was beautiful and was finished with my vehicle at a timely fashion the price was great

Became of the service and information that I received about what needs to be done

They were able to work on my car when no other shop would because they closed early and only had 1 mechanic fixing bakes.

Service was explained; was able to get what I asked for.A few other questions were answered; with no attitude.

Lower prices and always offer some discounts especially when a returned customer pays over $500. Not good customer service

I was in and out!

I give them a zero they stuffed me I came in for an oil change and they acted as though they did it but they didn?t two weeks later I went to check and see if my oil was low not sure bay was it missing a court it was filthy the other guy said I haven?t had

Everything and everyone was very professional and organize. Very much appreciative.

The entire staff was very polite and professional that meant a lot to me very good customer service skills.

"You guys did a great job, and had good customer service.. Thanks "

The Worst Service & bad luck I HAVE EVER HAD!.

I wanna thank Edward and the whole team very professional knowledgeable and good guys I would definitely recommend them thanks again guys .

"Love the service I took my truck to get a oil change and to find out I need work done on my suv was a good thing to know, "

"Denise was very helpful and the technician,on explaining and showing me what my car issues were and cost to repair said issues.They gave me a invoice, diagram with price quotes: Very nice people at this shop."

My miles are 146920 thanks

They were friendly and honest about the wait time. Was still called to pick up my car earlier than expected. Great service

I feel like you guys charged way too much.

"upon returning to your shop and showed him the bill for doing the same things i had paid Midas to do, he returned money for the wheel balancing to my card. I thought that was good. I ate the rest. "

"I bought new tires from you, Shortly after I noticed my car vibrating at 50 mi or higher. went back and was told your alinement machine was not up to date. I took my vehicle to the dealer where he not only found the alinement off but three tires had to be "

Manny is the best. Great service. Quick. Efficient. Just the best!!!

Good

You guys did a awesome job on getting my vehicle bk running again. Keep up the great team work you guys. I would definitely recommend you guys to other friends & family .. ?????? .. Great Job !!!!! ??

Wonderful will return need more work done

"I highly recommend this location to any consumer, who expect quality service. The professionalism was fantastic. I left my car knowing, I was leaving it at a location with competent and skillful individuals, who will do what, was necessary, to meet my ne"

Great service ??????...very friendly and fast

"I had an issue with a previous oil change that was done there according to Walmart. The guy Will was very friendly and helpful. He told me to bring my vehicle in and he assisted with no problem. He corrected the problem, did my oil change and match Walmart"

Great job

Job well done if I need more work on my car I will b back

"Wanted to thank the employees at the midas on western for their excellent service. Always smiling, always going above and beyond for tremendous service.. I thank you gentlemen for being a blessing in the community.."

Excellent

"I went to Midas on 71st n Western on last week. The customer service from the owner was over the TOP. Chicagoland, you must go there. I?ve never experienced such great professional service. Excellent customer service experience. Very attentive. I left amaz"

"I've had a lot of work done here, and Midis is all I know and trust, I've gone in holding back tears hoping it's not to much work that has to be done, Will has exceptional customer skills, he relieves my fears and gets me in and out ,so 3people that depen"

Everything was great

Been going to them over 5 years or changes tires tune-ups great customer service great customer service skills they're the best keep up the great work thanks for everything!

"My engine light comes on, the first place comes to mind is Midas, I review them on Yelp and it's all good, after a transmission and Icv replacement and the best customer service by a great team of guys and a girl , I was satisfied, Will and Tyree seem to b"

"I love these guys, very polite and do a good job!!! I'm always satisfied with the work they do on my car... I always recommend my friends and family!!! Prices are very reasonable!!! These guys are Very patient, I'm a female, when I do not understand the me"

"I got an oil change on Nov 23, and 2 days later my coolant was low and I had 2 refill it. This happened on my way to work. I have to be at work 630 am. I was 2 and half hours late for work. Waiting for auto zone 2 open so I could add c"

I will never go to this business again I had a flat tire I called to ask how much is it to fix I only had a nail in my tire. The guy name Will said $20 bucks on the phone but when I get there Will tried to sell me new tires my tires was only a year old. Th

"My experience at midas has always been great, this is my second time going to midas on western, the service was fast and always awesome. Will the manager has great customer service he explains to you what's wrong with your car and give you options which pa"

Awesome. Vehicle had several issues/problems. Guys did great job - runs like new.Thanks Guys.

Great Price Excellent Customer Service Fast Service

Tyree was very good will be back thank you

"Will is the Best !! They have the Best customer service ever, they do good work and is time efficient."

"The service was excellent, they got me in and out."

"Staff was courteous, honest in their appraisal of my situation. Unfortunately, the problem returned after about two days."

They always do a great job on my car... Good customer service skills and they try they best to work with each customer!!! Very reasonable and does everything in a timely fashion. I will recommend them to anybody.

Wil saved my car's life. Mine too. He is great. Has confidence in what he does and his customer's service is outstanding.

The service was very fast and efficent.

"The store manager Will and his staff are great!!! They're definitely better than the last crew that work there... Will is very helpful, understanding, and will try his best to work with you... He make sure you leave being a happy customer!!! The 1st time i"

"A few weeks ago my power steering pump gave out and I couldn't steer the wheel. After calling my regular mechanic and a few other local places I couldn't get the help I desperately needed. I called Midas on Western and spoke with Wil, he was very nice and "

"My service was fantastic, The store manager Will has great customer service and understand how important it was to have your car working again. I've went to previous repair shops who gave ridiculous prices to fix my heat in my car. Will was understanding a"

You guys are awesom.

I love this place! The location is very convenient and the time management was everything. The manager helped me save money and they do all your services. I will drfinitely be going back. They really do takw care of you!

great...my review is long so look on yelp for full review:)

They are friendly and fast here liked the service there.

made the customer feel at home. never call to confirm the appointment.