Brakes and rotors were replaced in a very timely manner and they work perfectly. Was informed of future service that will be needed and will be bringing my car in next month.
I will no go back to Midas. Your techs literally could have caused a catastrophic failure of my car with thier negligence
The people are kind and knowledgeable and know there business. From the office tothe mechanics all try the busy to get you in and out on time. Thank you
The employee's knows what they are doing and making sure everything is OK
My wife was fairly disappointed that we spent a decent amount on our brakes being replaced that there wasn’t enough care taken to not get stains on the inside of the car.
First time getting my oil changed at Mitas! They made it very easy and fast for me. ☺️
It was good service, first time going to Midas. Quick and friendly staff. Just have had enough problems with the car itself, that it’s really hard to have an amazing experience.
I called and they took care of me immediately 👍
Fast and friendly service
Get honest employees. Over charging for parts, lying about items needing replaced that didn't, just so they can get more money. My $500 brakes turned in to $979!! Rip off!! Would not let me take my car when I told them I'm not paying that much for brakes, before they even did the work
Explanation of what needed done and their help with everything
unorseen issues that cost me more than i thought, but, everything worked out in the end.
Stop pressuring customers to buy additional products or services while there for oil change
Dylan was very friendly and helpful, my truck was done in a very timely manner too.
took longer than i thought
Excellent location manager and service technician
The counter representative was eager to solve my problem. I expressed the need to have this problem solved that day and he agreed . Thank you
Associates extremely helpful and kind
The staff was very friendly and helpful.
Becky and Mark went out of their way for us. It was almost closing time and they didn't hesitate to stay and make sure we were gonna be getting home safely. We will use them for everything from now on!!
Prices extremely high and way over every estimate given to me
Awesome team great service
Their customer service is second to none. I was completely impressed with Becky, Dylan, Josh, & Ben's professionalism and customer service
I think that adding a section of pipe to a straight line muffler and it costing almost $300 is highway robbery!! $155 an hour for labor? Really? How much of that does the serviceman/woman get?
We have used this location in the past and had great service. New staff is very unprofessional and the quote we received was way over priced. Parts were quoted at 3x the amount of parts being sold at our local auto part store. Half of the work quoted was not needed. Found another garage that fixed the car for 1/3 of the price quoted.
The Midas team was very helpful in finding the root cause of the problem that occurred l, they performed a thorough inspection and found not only the problem, but also safety concerns. They offered repairs at a fair price, and the vehicle is repaired and safe again. I am extremely satisfied with the services provided.
dropped off my truck and walked to Menards a block away. After doing some shopping returned and they hadn't even started balancing my tires instead were waiting too show me the upsell. I was the manager at this store years ago and understand why we used the upsell but the work could have been completed or I could have been called. Another thing while I'm ranting I found completely wrong was the young child allowed to run around ( I think she was the managers daughter) in the shop. And again the shop is a mess. I would have fired people when I was in charge if the shop was in that condition.
Helpful, truthful employees who listened to our issues
Better communication and avoid damaging vehicle.
I was able to get my car in without an appointment. Everyone was very nice and explained what happened with my car an how they were going to fix it.
They got me in right away and had all the parts for what I needed done
The staff accommodated my schedule. The pricing options were patiently explained to me. The price quoted was the same end price and no extra fees tacked on.
The waiting area was nice and cool on a very hot and humid day. The lady at the front desk was very efficient and polite. Dylan was very knowledgeable and explained some future needs for my vehicle in a very detailed manner, which I appreciated very much! It was a very pleasant experience.
We where a walkin!. No scheduled appointment. We had already been turned down for.assistance by several other shops.We beeded batteries for our Motor home. The refrigerator a d electrical outlets dis not work.. we already lost over a thousand dollars of food. We were desperate! Dylan Sigler understood our concerns and problems! Without hesitation, he assessed our sutuation and evaluated what he could do to assist us. We discussed and we were happy that he could help! Fortunately, he had a mechanic that understood batteries in a RV and was able to evaluate the situation. And help
Highly satisfied with the professional service and friendly knowledgeable staff. The manager Dillion went beyond being helpful and accommodating. We will definitely return for any future service needs to this Midas location.
I was told it would be roughly an hour, and after my oil change and tires rotated it was almost 2 hours. Also, the year, make and model of my car was not verified and my old car was written on the paper. And the other associate said they may have used the wrong oil in my car.
Very friendly personnel. Excellent communication skills.
Dylan went above and beyond to make sure that our car repair was smooth and seamless. We came in and couldn't stop because our brake pedal was going to the floor. Dylan quickly pulled our car in and diagnosed the problem with his mechanics. When we couldn't get the parts the same day Dylan had them ordered and ready for installation the next morning. We couldn't ask for better customer service.
We were on a road trip and had an emergency issue with brake. We had no appointment yet they fit us right in ans explained everything so well.
My appointment was for 4 PM and when I arrived, I was told my car would not be serviced until around 5 PM as they had a couple appointments ahead of me that took longer than expected. Understandable, I left my car and I was told I would receive a phone call when it was ready. I did not receive a phone call. Therefore, I called around 7 PM And the service manager was still there and said my vehicle was done. I picked up my vehicle with the expectation that I received my oil change, inspection and tire rotation as promised, but I did not. This is the second vehicle I’ve had at this location where they’ve made up some excuse of why they did not rotate my tires. And when I entered my vehicle, it was dirty. The service manager was extremely friendly, but I am very dissatisfied with the service and quality of work I received. I will not be returning to the location unfortunately.
Dylan and Chris were very polite. Everything that needed to be done to my car was explained very clearly. I got bad news and I got good news. Because of these guys, I have another appointment scheduled to fix what was found wrong on my car. Good crew.
The staff had me in and out in no time at all. Also they were very friendly and explained everything to me so I could understand what needed to be fixed with my car.
Leaking oil filter after service had to be redone
I'm used to going to take 5 oil change which is much quicker. Take 5 also air up my tires there and Midas doesn't. I went to Midas to make sure I got a thorough vehicle inspection and I do feel like I got that.
Two years ago when we had our CR-V in for an oil change the engine cover was not properly secured after the oil change. The cover came lose. Luckily we were near a Honda dealership and they repaired it. A year ago when changing the oil on my Ford Pickup the old rubber seal was not removed causing the oil to leak out and the engine to freeze up. Had to have the truck towed back to the Midas shop. Luckily there was no engine damage. This year when I went to pick up my pickup from an oil change the door handle was broken. Still waiting for them to order the new part and install it.
The building is in terrible condition. The garage doors look ready to fall apart as I drove in. Used the bathroom that had no doorknob on the door requiring practically breaking my finger to open. The entire inside of the customer area is a disgrace to any real business. Anyone that asks me about the visit I will tell them to be prepared for a rather dump of a building. Wasn't this place built like twenty years ago?! It looks like no money has been spent on upkeep. I work construction and find my dollars spent at a business that doesn't want to spend money on making a presentable business appearance wasted. After writing this I realize I doubt if I will ever come back unless desperate.
Dylan went above and beyond! He’s awesome!
I brought my vehicle to get new tires put on and an alignment. They called me to let me know that I had a locking mechanism on some of my lug nuts and they did not have the key to unlock it, and would need to use and extractor to get them off. He told me he needed my permission because they might break when he takes them off. I said if any break, that’s fine just replace them and I’ll pay for them. After leaving, I was missing 3 lug nuts with no communication
I’m sure my tires were not rotated bc I could c my car up on the lift and never saw a tire removed. And no info sheet on what they checked or looked at so I Have noidea what they really did. They used to give details on what they did
I was happy when they told me that they would fix my muffler and I was pleased.
Went in for a simple oil change came with with a mess had to get my car towed back to Midas because they said oil filter was bad (bulls***) ridiculous
Set up appointment and it was acknowledged. Never got a call back. Called and was told they never got it even though I got an electronic acknowledgment. When I called they got me in within a half hour of when I had requested. This may be an electronic problem that they had no control of.
I will never be using Midas again. I came in for an oil change at 11 AM and didn't get to leave until 6:30 PM. My car was held hostage for an hour and a half due to problems with my debit card. I was treated like some sort of criminal or deadbeat just because my invoice was over the daily limit allowed on my card. The mechanics were all filthy (and wearing inappropriate clothing in my opinion) and everything in the store smelled awful. this was the most unprofessional shop I've ever been in. Finally, I was way overcharged for the parts and service used to fix my car. I've talked to a few mechanics who said I should've paid about half what I did for the work performed. You're all criminals and shouldn't be allowed to stay in business.
The guys at our shop found an issue with my car that a different auto shop did to my car. This means do much to me and Midas really does care about you.
The price in my oil change increased $40
The service writer was very friendly and professional. The repair was done in a reasonable amount of time and the repair was done correctly and the car is performing as it should. Compared to national averages, the labor cost was at the highest end of the spectrum. I didn't expect the labor to be cheap, it just seems high for the service performed.
Dylan & the staff were great workers and extremely professional and friendly.
I made an appointment for 2 tires and an oil change on Monday. I was told the tires should be in by my appointment on Friday and that it should be done in a few hours. I dropped my car off before open and they did not contact me until around noon. In which they told me they didn’t have the tires or even order them. So my car had been sitting for 5 hours at this point. They I was told by Dylan, which is the same guy who had made my original appointment that he didn’t know I needed an oil change as well. In which took another 4 hours as my car wasn’t ready to be picked up until 4:30… to add to that I was quoted a price for my oil change and then he tells me it’s over $100 which would mean that they lied to me about price and I would’ve never gone there for work at all if I knew this. I feel like I was lied to as well as money being stolen from me as well. My car is also not running as well as it did before I brought it in… not sure what else to add as I feel like this in itself is bad enough.
I brought my vehicle in for a scheduled inspection at 8am. After several issues we're noted, Dylan showed me the existing issues and what service was recommended. Thinking I would have to schedule another appointment, I was surprised to be told they could start on my vehicle immediately.
I had an appointment at 11. Truck didn't get touched until 430. This cause me to miss out on $500 at work. The management was aware I needed to go to work and pushed the truck back further and further. Then told me I owed more than the original estimate because it took longer than expected.
Well the new manager at this location went above and beyond to do he’s very best even though he’s employees walked out on him he got me in the next day and the day I had my service done he pulled up his sleeves and helped another customer out himself now that is teamwork even if he was a manager he showed that he is willing to step up and get a job done 👍
Dylan was very accommodating when I made an appointment on the same day as I needed to get my rear breaks fixed a.s.a.p. He also let me know what was happening each step of the repair.
Shane was very helpful. He explained what I might need in the near future without making me feel pressured or uneasy driving the car. I don't remember if it was Mike or Jerry who suggested I do another maintenance job to my car. Again, no pressure. Very nice group of men working there. Acknowledge their efforts.
Fill the correct amount of oil in my truck, rather than overfilling.Give a better indication of if/how the tires were rotated.
Easy scheduling and great service
"One of the best experiences I've had! Jerry and the guys took good care of me, and got me in earlier than my appointment! They were so sweet and welcoming to their shop! 10/10 would recommend!"
I was quoted $1200 for brakes and rotors. I refused that price and did not get the work done. The car's brakes sounded way worse when I left the parking lot than when I came. The attendant told me he would not drive the car out of the lot and not on the highway-that I had 2 days max with the state of the car's brakes. I went to Big Boys's Tires in LaSalle, IL and got the work done for $360 including an oil change. Brake pads and turned one rotor. I had told Midas attendant that I was going to trade my car in and wanted to get the best value. I found that at Big Boy's and not at Midas. I did not appreciate the scare tactics used by the Midas attendant which the Service person at Big Boy's said was not true. That was a big failure for Midas and I will never return. If I chose pads only from Midas, it was still quoted at $700+.
My previous shop has been slipping and I no longer had confidence in their competence. I went to Midas when my Envoy needed service on the power steering. I found the Midas Personal to be personable and knowledgeable and treated me well.
I always come into Midas whenever I have any issues with my vehicle. Service is great with friendly staff who make sure all my car issues are resolved before I leave!
"STRANGED ON THE INTERSATE ON A COLD WINTER AFTERNOON AND AFTER AN HOUR WAIT FOR A TOW TRUCK WE FINALLY MADE IT TO ARE SAVIORS. JERRY AND THE BOYS AT THE LOCAL MIDAS IN THE NERBY TOWN PERU, IL. THE PROFFESIONALISM AND ATTENTION TO YOUR CURRENT ISSUES IS TRU"
Jerry was really amazing and professional we were in a fender bender and we got there like 10 minutes to close he helped us checked the grill and didn't even worry about it being close to closing he was more worried about helping me and My friend which are
"These guys are the best, they never fail to go out of their way to give great service!! Will always go back!"
I have been coming to this location for decades. The managers make me feel like I'm at a real hometown service center. They are friendly and honest about future or needed work on my vehicle.
"Jerry & team did a fantastic job of helping us out when our vehicle broke down on a cross country trip. Much appreciate the quick, competent, and friendly service. Highly recommend these guys - they?ll take care of you!!"
I have been a customer of the Peru Midas for 6 years or more. Today was the first time I was totally disappointed and upset. I made an oil change appointment on Monday for Thursday. Again I have supported this business and spent thousands of dollars here o
"The crew at the Peru Midas is awesome. They are friendly, knowledgeable and just good people.Every time I have gone in for anything they are right on it, they stay in touch and the vehicle is always ready when they say it will be.I recommend them to every"
Brought in a flat tire and it was patched free of charge! Thank you!
"Best midas I've been to, Jerry was very Helpful. I Will definitely recommend to others. Thanks "
Love these guys! Always friendly and very customer service oriented. Would never go anywhere else.
Jerry really helps you out when your in a pinch. Can always count on him! Thanks guys
I was on my way from Chicago (airport) to Iowa. An undercarriage protective shield loosened (barely connected) under my car and was dragging on the roadway. I stopped in to the Midas in Peru and asked if they could remove it. They got me in right away and
Called Midas and got in right away. The guys were polite and explained my needs specifically. Great service. Will be using them for my future car needs.
"Stopped in Peru midas. Great customer service, same day appt. Amazing service. These guys took care of my vehicle and I will be back for any future repair work needed. "
"Jerry, Joe, and the employees do a good job, work fast, and keep in great communication. I bring all of my vehicles to Midas Peru. Good prices and promos/coupons too!"
This morning I came into the shop to get a new tire for my Escape. Jerry was very friendly and attentive. Will be coming back!
"We were out of town camping and we needed someone to look at the starter on our truck. They got us in on short notice, and we're great! Thank you for all your help."
"Coming back from lunch my car started a terrible racket. Drove immediately to Peru Midas, crossing my fingers the car would make it. They had 4 cars up on the racks, and 3 (4?) waiting for work. Explained my noise, they did a quick check - it was the wheel"
All the workers are very polite and helpful. I have not had a bad experience yet and I have been getting my vehicles serviced for almost seven years.
On a holiday weekend jerry and mike did a amazing quick job on a transmission problem definitely recommend them.
"The Peru Midas as serviced my 3 cars for over 20 years. They are dependable, professional, and personable at all times. Super experiences! Highly recommend them. "
Jerry and mike at the peru store was easily two of rhe best people ive ever had work on my car. Super hot day after 9-10 hours sidnt complain when i brought them a carfull of problems. They helped me out and were really reasonable. Def be back. Thanks
I called Midas for my son traveling through IL from Nebraska with a car issue. I spoke to Brian on the phone about the problem and he told me to get him there and the issue would get taken care of. Brian was not kidding. My son was back on the road with
Incredibly helpful and courteous employees who take the time to explain clearly and plainly what repairs need to be done. They do their best to schedule an appointment and repair your vehicle in a timely fashion. Definitely one of the better auto repair sh
"Midas in Peru, IL4 women traveling, stranded.Manager Jerry was simply amazing. Professional, awesome customer service. Completely explained the issue and got us on our way, and luckily with just a battery.Thank you!"
I would highly recommend this shop for excellent service. The management and staff are courteous and do a great job. After having my vehicle serviced here I wouldn't want to go any where else! Thank you!
Joe and Jerry are the best! Theyve been very helpful and friendly. The guys there all do great work! Im definitely a regular customer.
I had a lug nut that striped out and they were great help and got it off for me...
"Joe and crew have serviced both my vehicles in the last week and did a great job as usual. Have been going to them for years and would trust them with any problems I might have. Reasonable timing, pricing and friendly service. Thanks Joe and crew."
Came in tuesday morning first thing with nails in my tire. Jerry spoede helped me out and put the spare on for me for no charge. Extremely grateful for the help. If I have any more issues with my vehicle I'll gladly bring it to this shop. Thank you!!
"NEVER should any place of service rip their long standing loyal customers off! Nor should they ever take them for granted. You really need to give your customers more credit on what they know. So, i had my auto towed to my ?trusted? Midas location in Peru"
"Jerry Spoede and Michael Kowalski provide excellent and efficient service! I was impressed with their honesty and speed. They helped me get my car fixed just in time to travel for the holidays! Thank you again, guys! We will be back! "
Disappointment all around. No integrity. Poor customer service. Way overpriced. They don?t honor the website.
I come here every time I need something done and it?s worth it every time! Thanks Joe!
"They quoted me 1850 for a brake job which I got done for 409 same day at another mechanic, they tried to take advantage of my girlfriend for sure. "
Thorough inspection, quick service, good price.
"I go in here often. Tires, oil changes, other work. They are always friendly and accommodating. The manager is always willing to work with you and makes sure they meet your needs. I never go anywhere else."
Very knowledgeable. Nice and went over and beyond with what my car needed
"I stopped by for an oil change, service was really fast."
come in for new exhaust and leave with windows that don't work. maybe you guys should disconnect batteries when welding under a vehicle. also if I went with what your mechanics said went wrong with windows I would of been out another 300 because what they
The manager and staff ae always great. Very friendly and the service is great.
Very good and fast service
I?m in Appalachia driving through the mountains and the brakes were great!
My car was difficult and took a long time to work on. Joe (the manager) and the mechanic were very patient and did all they could do to make things pleasant. Very nice people.
"Always friendly and fair service at Midas in Peru, Illinois. The manager Joe runs a great shop and I appreciate the friendly and efficient service I always receive. They have a top mechanic in Jason and I always have confidence in a job well done!"
I trust Mike and Joe to do quality work every time and to be honest and professional.
"Made the appointment, dropped off the vehicle, they called when it was ready to be picked up. They honored the coupon provided by Midas, service was great, I would return."
Joe always explained in detail what is wrong when I have work done. I had my brakes worked on and after driving away and stepping on the brakes I did not realize how bad they were.A few days later I was in Chicago on the interstate in the evening and a dri
Very unsatisfied with the service I've received recently took my van in to get work done picked up and came out worse then when I took it in. It continues to Squeak when and type of pressure is applied to breaks now.
"Joe and his guy are top notch, honest and if u ever need your car worked on this is the place. I would recommend this place to anyone who is looking for quality and great service "
Excellent service. Work was completed at the scheduled time, while I waited and finished quickly
I always feel like I'm getting ripped off when i go to this place, except for when I get an oil change and tire rotation, because those things I can actually see. A former employee at this place told me that they intentionally over charge the customers for the parts, way over. And we all know some places charge for work that they don't do. It's hard to find a good mechanic that you can actually trust. So far I haven't found one, but when I do I definitely will not be going back to Midas!
I really appreciated the help Joe gave my Grandma and I. He was very respectful and helpful. Way to go!
"Every time I go to Midas in Peru, IL.Joe goes above and beyond with helping me out, whether it be with his mechanic expertise knowledge or his great customer service. I would recommend people to give Midas a try for all of your car needs and ask for Joe. "
I was treated with respect and everything was explained to me in full. Repairs were done in a very timely matter.
I'd be Leary letting a shop work on your car that thinks it is ok to break into their co-workers toolbox when they aren't there damaging it.
I have been recently using this Midas shop for the maintenance of my newer vehicle and I am impressed with their honesty and assessment of issues and also their good work. I feel they are truly taking care of me and not trying to just rip me off for work I
Very helpful. Very quick and efficient. Affordable. Unlike another shop in my area that charged more than 3 times as much for an oil change. I will definitely continue to use Midas.
"Took my car there for an oil change at Peru Illinois station and had a coupon. By the time they were done with me, they added extra fees and costs so that it ended up canceling out my coupon savings!?...this also has happened to other people that I know an"
"Joe was super helpful, and very informative about what I needed. "
I needed a oil change and I wanted to have the front end inspected, brakes suspension, to try and determine what a noise was that I was hearing. It seems the guy was too lazy to take the front tires off and inspect the brakes. So I got the oil change and left still feeling something was left undone. That was probably the last time I'll be taking my vehicle to that establishment based on other past experiences.
"I was very skeptical always when I go to a shop that is new to me, I was very impressed. Brought my truck in for a few tires and alignment after hitting a curb pretty bad, the owner Jason, I like for the reason he will get down to the point and doesn't bea"
"My wife & I went to the Midas in Peru Illinois, we went to just get an oil change & they f*cked our car up, our car is brand new & now the car run like sh*t! We took it back an they acted like they had an attitude, now where at another auto shop fixing the"
"Quite honestly....overpriced. An oil change took over an hour, way overpriced, and if course, a list of things as long as my arm that just HAD to be fixed TODAY. No longer a customer."
we were 200 miles from home traveling from indiana to illinois when or jeep started making awful noise in rear end .We called at 7:30 am as soon as they opened and Mike the manager said bring it over and i wil look at it as soon as i finish regular schedul
"jason the manager was unbelievably rude and condescending to me. I needed brake work asap, as I use my car for Work but I decided to wait till Monday and go elsewhere due to his behavior. It wasn't just one conversation, it was every encounter we had that "
I went, they changed the oil and done, as expected.
"Shop manager Jason was the rudest person we have ever met. Didn't do the work that we asked to have done, made rude comments suggesting he has superior intelligence to all. Will never use Midas again.Could say a lot more on this ....but I know this won't c"
"Shop manager Jason was the rudest person we have ever met. Didn't do the work that we asked to have done, made rude comments suggesting he has superior intelligence to all. Will never use Midas again.Could say a lot more on this ....but I know this won't c"
I feel used sonce inspent money a year for brakes and then was blamed for rotors again i willnot cross threshold of peru midas again my son or i could of done it cheaper. I wAs told they would help at checkout and left with huge bill at check out
