Louis was friendly. He was straight forward and a clear communicator. He answered my questions and I felt confident leaving my car with him. I will 100% return.
Was satisfied.....missed where it said that! (maybe timeframe, but understand help issues, and being short-staffed
I was told and shown how much the work would be and why it was that price. Also fast quality work was done.
Louis was very helpful & did not try to talk me into something that I may not have needed to have done.
I have always brought my car to Midas. Complete satisfaction every single time. Louis Wolf is top-notch. Louis is always very kind And I couldn’t be happier
The work was completed in one business day. Also, the technician did a complete inspection with photos and descriptions. This provided clarity, which my wife and I appreciate. The service was also very good and professional.
Great feedback inform what is needed to be fixed. What can wait. Honesty to the customer will keep me coming back.
The manager was not respectful to his employees. Spoke down to them in a belittling way in-front of customers. Made for an awkward situation.
Eric Wilson was really helpful because he explained to me everything that was going to be done on my car and he also answered any questions I had.
if this price continues then I can think about doing my next visit here too. if you could put a sticker with date in car, that would have been great
Completely satisfied. I and my family have been customers for many years and are satisfied with the entire experience.
They were kind, and friendly, and they had my appointment time correct. They also had a new function where I can see my car and items they made via link. It was very convenient. Also, the person that assisted me navigated me to all my concerns.
Easy, good location. It's been there forever but I was unaware that Midas did regular service on vehicles. The staff were really nice. They seemed to manage effortlessly.
Quality of service and Availability
Louis is great and offered maintenance insights that were extremely helpful. I would recommend Midas for maintenance services.
My check engine light came on and I have a small child with me so of course I panicked. The man at midas calmed my fears and mad sure I was aware of things that needed attention on my vehicle. He was very precise and made sure I understood. I greatly appreciated that.
I always feel like I get honest service at this location.
It was cheaper and faster than the dealership that I usually go to. The guy up front was friendly and knowledgeable.
I visited the Midas at my appointment time and it is very easy and simple process. Every detail about my visit was given in a paper with clear explanation
Very kind and transparent
Louis is always friendly, and I usually bring in a coupon, and he always has good recommendations but not pushy to get things done
Scheduled appointment and they took in right in for my service.. had to wait a few minutes more for a new oil plug to be delivered.
Needed a battery, Midas had the correct size, was able to schedule asap, service completed very timely.
Every time I bring my car I’m treated fairly and quickly
Your website is clunky and doesn't have login option or great navigation options. Also, you refuse to email invoices to me without me requesting it, and this is only after I receive a past due statement notice. I would be happy to pay in a timely manner, but you insist the only way to get an invoice to our business is to hand a paper copy to the random person who brings the vehicle in to get serviced. These make it to our Accounts Payable team 0% of the time. It's 2023, everything is electronic these days and it seems very old fashioned to operate this way.
They called in the mid morning saying they were working on it and should be done soon. We needed the car back before 5. I needed to call them to see if the work was completed at 4:30....
Fast service and price of oil change
The guy at the front desk was amazing, both on the phone and in person. He was kind and sincere, and trustworthy.
Got me in now. Did not try to sale me more than what I needed.
The service manager was great, as always. The service was prompt as always. And when I asked about one thing in the overall check up, he went out looked himself and then showed me what the other place had been talking about.
Excellent service, communication, and so fast too! Louis explained everything in detail and was so helpful. Highly recommend and we will definitely be back.
I request a tire rotation and the agent said it has been included in the oil change coupon, however, in the end they did not rotate my tire.
Midas was able to repair my vehicle when I needed them to
Were able to get me in at the time and date I wanted. Very friendly people at check in. Kept me informed with what was going on and how much time it was going to take. Very prompt and easy to get in and out.
They fit me right in and they were very nice
Everything went well and the manager took his time to explain everything that was happening and kept me updated on the progress of my vehicle. And he offered my little boy a slice of pizza!!! 😁
This shop overcharges and is clearly only in business due to folks not shopping around. Got our car fixed elsewhere for $120 and this shop literally quoted $1200 for the fix. Unbelievable.
Louis was great. Explained things a very patient even though he was visibly extremely busy. His device was much appreciated Ali g with the car service.
Louis is an excellent employee--Midas should be proud! The problem was quickly assessed & fixed. Thanks, Louis!
Louis and his crew are very professional and honest
Mike from Prairie Village
Only complaint was sticker shock for the synthetic oil.
Although they could not completely diagnose a problem everyone that I interacted was courteous and helpful. The manager is a real professional and speaks layman not mechanical. (refreshing) Future problems were identified and presented but I wasn't charged for the inspection. Thank you sincerely, a usually leery consumer.
Mechanics were knowledgeable and thorough. Service desk manager was an expert juggler of what appeared to be 3 jobs. Friendly staff and prompt work! I love when I find good honest people!!!
They were very friendly and very informative
The man working the front desk provided excellent customer service and made the whole experience seamless. I remember being impressed by my one previous experience there and he was the same level of professional when I visited recently.
The Midas personnel clearly explained the problem and assured me of a positive outcome. They did not charge me for a full inspection! I am now a new Midas customer. Very pleased with professionalism and courtesy during my cisit.
The store manager, Luis, is top notch. His integrity is unmatched.
Louis the store manager was friendly, helpful, and most importantly transparent during the whole process. Everything was explained to me clearly and I was told options for repairs and how skipping certain repairs might impact my car in the future.
Appointment was not written in schedule book but I got fast service regardless.
The repairs were done efficiently and promptly. The service technician, Chris was friendly and explained what my car needed. IAppreciated the use of a coupon. Thank you
The clerk was so nice and the service was excellent
Manager was honest, did not try to up-sell unneeded sservices.
The manager/service writer Lewis Wolf is very knowledgeable, polite, efficient and friendly. Glad that he returned to the store.
Great detail was provided and everything was communicated in a way I could easily understand
Lewis (Louis?) was very friendly helpful and straight forward
As per normal everything went smoothly
I am very happy and Satisfied with the service, and all the employees, were very friendly and Helpful
The associate who was communicating with me was detailed, professional, and friendly.
Manager was extremely personable and very honest about what I could expect. A+
Louis explained to me in detail whatwill be done to my vehicle and the cost of the services.
Firstly - I think the store manager there does the best job he can. Very professional. However, there was a mistake made in ordering the brake lines for my vehicle. After which, even more inconvenient circumstances, outside of anyone's control led to my vehicle having to be in the shop a lot longer than expected. I do think I was reimbursed fairly, and I believe retaining my business and Midas's reputation is a priority of the manager there and in that vein he did a very good job. Doing the best in a difficult situation is the best anyone can do.
I contacted Midas twice online for an appointment and didn’t hear back until I called later that week. I was never told my car was done and had to call a day later.
It was the service the communication the detail of what they was going to do and how much it was going to cost everything was showing to me the service was quick and prompt I was greeted at the door customer service was excellent and I enjoyed the conversation had a nice time while I was there7
Very detailed explanation of service needed. Extremely fast to take my car and return it back.
My most recent experience was horrible. I had my oil changed at another location that I prefer to have a lot of my maintenance done for. During their inspection they (the other company) noted I needed new brake pads and potentially new rotors. I had gotten them replaced at Midas on 78th and Metcalf in Overland Park, KS several years prior and remembered the guarantee. They did the replacement and when I left at closing my car was making a weird noise. I called first thing the next day and was told to bring it in. When I arrived they did not have time to look at it and scheduled me for the next day. I specifically asked if it was okay to drive on and was assured it was. The next day I was told it was a wheel bearing needing replaced and their tech noted it but it did not get discussed with me at any point by their assistant manager. I was told it was an immediate fix. He slid a $677 bill to me right there and asked how I was going to pay. I opted for a second opinion and took my business elsewhere. I specifically asked if I was in danger to drive it and was told no to find out I could have ended in an accident.
Same day service. Friendly
The technicians are extremely knowledgeable and easy to talk to. I felt very comfortable asking questions and was very satisfied by the services provided. I will be a repeat customer.
Service on my vehicle was well explained and work delivered as promised. Technicians came outside in the cold and rain to teach me how to check my oil correctly. Thoughtful service on that Saturday morning. Thank you.
While it did cost alot during the visit that will not turn me off from using them again. Very knowledgeable and helpful and understanding.
Repair to fuel line from squirrels chewing thru line
Louis was very professional and explained things well. Mechanics I spoke too were also friendly and communicated well about the repairs.
Staff were very friendly, informative and professional. Brandon, the mechanic who worked on my car, went above and beyond to get the work done well. I waited for my vehicle repair to be completed, and Lewis, the manager, kept me informed on what was going on and how much longer the service would take.
I was highly satisfied with my oil change appointment at Midas. I spoke with the shop manager (Louis) and he was very helpful. He brought some other issues to my attention that I was not aware of including problems with my brake fluid and uneven wear on my tires. Overall I was very pleased with my visit and would highly recommend this Midas location to other potential customers.
The manager and the car tech cared about my cars needs and took care of the problem and did a good job!! Really kind and I appreciate it!! Midas on 78 and metcalf Overland Park ks
They did a good job with my car and I got a good car they took car of me well I will recommend family and friends thank you
Louis was so kind and maintained thorough communication throughout the entire service experience. I will definitely return for my future service needs after having nonstop awful experiences with a competing service provider.
Louis was a great manager and explained everything simply and complete.
I had a muffler replaced under warranty. The replacement muffler appears and sounds to be of lesser quality and has no warranty. I was not advised that replacement muffler was not the same as I originally purchased. It would have been nice to have been so advised and at least given the option to perhaps pay some pro-rated price to get another warranted muffler, especially given the price of installation.
They told me I had an oil leak that was going to cost around 1k for fixing and looking for other leaks. Since I had not seen any signs of an oil leak such as smoke or spots on my driveway, I took it for a second opinion. Midas told me there was oil all over my engine and they'd had to clean it before being able to tell where all the leaks were. Second opinion said I had a slight film on ONE location that didn't even need really fixed. As a single mother, I watch my money and am sickened this location tried to sham me.
Service was great, associate was very friendly. I didn’t wait much time compared to other stores. They explained me everything in detail. Highly satisfied with the service
All of the people I talked with there were incredibly friendly and informative. They kept me updated throughout the day with phone calls on when they had completed things and what problems they had found
Actually fix my car. I had exhaust/muffler noise and the work completed didn't fix it completely.
I was satisfied with my experience overall. Jeff was very kind and thoroughly explained the situation at hand with my car. Of course, I wasn’t thrilled to have to spend a good chunk of change on my vehicle, (I’m not sure who is) but my interactions with the kind staff members made it easier.
I made an appointment for tire change, was at location for an hour before they told me they didn’t even have my tires in stock. Then when they came into stock the lift dropped my car and there were damages to car. I now have to get my car damages estimated. This will also decrease the value in my car
Very friendly and did what they said they would do and had it completed by the time I had said I wanted it done.
There were no updates on my car until I called them. They left me on hold for 2 different times for over 25 minutes each..including once when they left me on hold after the shop had closed.
Research and give the clients the accurate amount with recommendaations for the service.
Be transparent with pricing before service is done. I feel I was taken advantage of as a young single mother and charged the most expensive price they could get without offering me any other options beforehand.
Staffing was friendly and informative. My vehicle was completed in a timely manner. I would go back for an oil change given the opportunity considering it was 30 minutes from my house and completely out od the way.
After reaching out to 7 other tire places, Jeff was very accomodating to fit us in and fix our tire for us as we were from out of town with a flat tire. He went above and beyond and the customer service we received was excellent.
Preston, the front desk technician, made my visit easy by being: friendly, professional, accommodating, and skilled. He took the time to explain what needed to be done with my vehicle and even found a coupon to help me manage the expense. Quite simply stellar service. Thanks !
They identifief and fixed everything despite the extreme noise from the disabled parts
Easy to schedule appoitment. Drop off and pick up care. Diagnosis was clear and price fair.
The services are somewhat pricey.
Clearly explained what my car needed and how much it would cost. Even applied a discount for a current promotion I was unaware of.
Took care of what I needed done and they stayed past closing to finish me up. Competitive pricing and more thorough service than your average shop
Overall satisfied however I sat waiting for 45 minutes before they even drove my car in to the garage.
Friendly and thorough in their explanations.
Every team member I dealt with was very friendly and knowledgeable. The repairs were not only explained to me in an manner that was not condescending, but were shown to me personally. The staff stayed nearly 30 minutes after closing to finish the repairs. I will be back!
Customer service is a huge deal these days and Preston Chad and especially Steve my car tech explained what my car needed and why Labor would cost what it did! This meant a lot to me because it showed they all cared about explaining it to me so I could understand the process better! Having people take time out to do this says a lot about how they are trained and the company as well! They all went the extra mile to make sure I was taken care of and my car and I want to thank you all very much for that! I will continue using Midas and tell family and friends what a great experience I had with Midas and their employees and I know I can trust them in the future with my car care needs!
easy appointment and quick service
Friendly and efficient service. They diagnosed the problem and fixed promptly.
I thought Preston who was filling in as manager there that day was very professional and friendly. And he kept me informed of anything that was slowing it down and I just really appreciated him.
I have used your service twice. I have been satisfied both times, and you did not try to hoodwink me into spending money for something unnecessary.
I like the service and the people who work at this store. Plus I live close. Always have good service there
They kept me informed the entire time. They were honest about the fact that I did not need brakes yet.
The two men working were incredibly helpful and welcoming, especially the man at the front desk. He walked me through exactly what they were doing, and kept me updated on how my car was doing overall. Needed a new air filter, but he couldn’t find a cheap option anywhere close so instead of up charging me for that one, he gave suggestions on where to get a cheaper one. Awesome experience because of him!
Mike was extremely friendly and made me feel cared for and important. Also he complimented the young technician (19 years old) who was new there for his great work in front of a room full of customers. You don’t often see that.
Timely manner to service my car.
Highly satisfied. Like most businesses there was an issue with help.
Mike, the store manager, is top notch. He explained everything to me clearly and made sure I knew what I was paying for.
Service requested was done in a timely manner, done properly, and no up sell attempted.
I made an appointment, but that didn’t help.I was told they would call to explain cost. They did not.A day later I got a call saying they didn’t have a technician to do the job, but that I could make a new appointment. I will not.At this point Midas will have to do something special to get my business back.
I made an appointment for an alignment which was recommended to me after I hit a curb and had to get a new tire. They checked it out and said all looked good, did not need an alignment and didn't even charge me for looking at it. I really appreciated the honesty and this makes me want to come back!
There was grease on the floor mat and carpet that was difficult to get out. They should use some kind of floor covers.
Mike was great and helped me find a time to reschedule my appointment.
They were very professional. They explained everything clearly and the price was very reasonable. They also finished the job when promised.
The associate was very nice. The oil change didn’t take long at all
Excellent customer service.
We’re up front and honest with me about everything wrong with my car they kept me informed and up to date on the repairs being done to my car
I trust them. All the times I have been there for service I have been extremely happy with the work and charges.
Its not a huge deal, but I asked if they topped off my washer fluid bc I was out. The nice guy that checked me out assured me they did top off all fluids. On my way home I went to wash my windshield and no fluid. Makes me wonder if they topped any of them off.
I want to say first that the work is great, I appreciate the attention to detail and the quality of the service. The communication throughout the entire process was really, really bad though. Upon checkin, I was promised either the issue resolved or a plan to solve it with my vehicle back in driveable condition. Being that the location was closed on Sunday and the appt was Saturday, I never heard from them and had to call and leave a voicemail after hours. We're a one vehicle family and were completely without transportation the entire weekend. I had to call on Monday to get any sort of update and we ultimately didn't get our vehicle back until close to end of day. I get everyone is short staffed and uber busy, but I would take even a 'still working on it' text over the lack of communication entirely.
Not sure what has happened this place in the past has been awesome. We're now going on appt #4 where we take the cars in are told they'd be serviced then they are not and can't be fixed today. Don't schedule the appointment if you can service the car!
Good people, good service.
The problem l took the car in was not resolved because that location is not certified to do the job, but the associate recommended other locations and was helpful to give me the phone number to call them to schedule the service.
Louis explained everything thoroughly and he and his team did a great job with my oil change. He told me that they checked all the tires and that the tires didn't need to be rotated, so I knew that he was the expert and accepted his word! Thank you.
Louis always takes care of our family’s cars and has top notch customer service.
"This would be a ZERO star review if it wasn't for Mike! He happened to be filling in for Louis when I called (for the fifth or sixth time) trying to get an answer about Midas paying for repairs for some damage one of the mechanics at this shop did to my car. Someone there put two deep punctures in my leather seat, which was just one of the many issues I had with this location. Louis started off nice enough, but when there were issues with the work they did, all that changed. I had an appointment to get one of the issues from the original work looked at, left work early to make the appointment, and when I walked in the door, Louis told me I might as well leave because 'we don't have time for you today'. If he had called me when he first realized that, I would've been okay with that. Instead, he let me leave work early and drive the 20 miles just to tell me to go away. It took four additional visits and several more hours of time to correct that main issue, which he said was a bad
I just don’t like dealing car maintenance, but it needed to be done.
"Brought our truck in to check a power steering fluid leak. After being quoted a price of just over $1500.00 (the exact amount available on our dredit card), we took the truck for a second opinion. After a short time and being shown where a hose clamp was l"
The communication from the team was spot on. No surprises and they listened to my goals for the vehicle. They also took the time to insure I understood what was needed to be repaired and what needed to be aware of, possibly resolved on the next visit.
"Waited for basic oil change for close to 3 hours. I have had my vehicle serviced at this location many times. I made an appointment but they failed to remember to preorder the appropriate parts needed. More importantly, The O ring on oil filter was not re"
My auto service was both expert and friendly. I would recommend your service without hesitation.
Absolutely great customer service and fast turnaround on replacing the brakes on my Ford Fusion.
The service was efficient and positive. They called to let me know some additional services were needed but were understanding and not pushy when I advised that we would wait to complete the additional items.
Thank you for a quick and efficient job.
"Been going to this Midas for years. Wonderful and genuine service, fair prices, and they stick by their work. Absolutely would recommend Louis and this Midas for any of your auto needs. "
"Over a year ago I brought in my truck. I was charged $800 and given the truck back three days later in worse shape than it was when I brought it in. I didn?t get a refund. I was told basically, ?tough ****?, and I went about my way. Here we are over a year"
"Great service, really explained whatwas needed, and why. Fair price."
Work was done in a very timely manner. The manager was very friendly and helpful
Excellent staff and service!
The service provided at this Midas was excellent. I would like to say I?m more than pleased with the work done by Peter Arnold. I would highly recommend him to anyone needing major repairs down to routine maintenance on their vehicles.
"We noticed the night before we were going to head back home. Ending a 6,000 mile road trip. We contacted Louis early Saturday morning and he found time for us. They diagnosed the problem and went to work. Louis and his team was able to fix my brakes. He is"
"I was totally pleased with how quickly the shop replied to my online appt request, followed by how they accommodated my schedule change but was able to still get me in that morning. Once I arrived they got me right in and I was out if I recall within about"
"they did a good job. and i only had to wait an hour, which is good , good job."
Louis provides excellent customer service and makes you feel welcome and happy to help you out. I will continue to bring my vehicle to his location as well as recommend others to his location for vehicle repairs and maintenance. Thank You Louis
I would always recommend. This midas location it is always nice to know that there is someone who cares about my vehicle as much as I do
Louis provides customer service better than anyone I know. I'll reccomend his location and continue servicing my car at his location. He provides the type of service ALL your employees should exhibit.
"I have a 2015 Honda Civic with a service plan with the Honda dealer, my oil change from the Honda dealer also came up with LOTS of other expensive work they said I needed. I took my Honda to Midas and they found the work Honda recommended was unnecessary a"
They advised me exactly what was wrong with my AC and wait time was not long at all. Great customer service staff and will definitely use them again when needed.
Really had polite employees and we're very attentive to my concerns. Definitely have had no bad experiences with Midas. They treat you like family.
"Not only did I need an new battery ASAP, but they squeezed me in on one of their busy days to put a new battery in for me. They are friendly and make sure you get the best service possible. I recommend them, I will continue going to them for my maintenance"
Wrote one of these the other day to no response. Worst experience I?ve had with customer service in probably my entire life. Customer service from Midas never reached out to me after I initially left a review.
"Louis is always cheerful and helpful! While getting the oil change, they found I needed a new Engine mount, plus I had mentioned a loud rattle and later determine it was the muffler. I wasn't able to correct those at the time, but there was no pressure fro"
Showed up for an oil change after having a horrible experience at their Metcalf location after the district manager Chris said they would help me out with an oil change when the time came. Unfortunately this was going to be more of the same. At my own faul
"As always, Louis and his crew offer great service at an affordable price. Louis will make the repairs your car needs, without adding extra services you can live without. His dedication to customer service and satisfaction is outstanding."
"I went in because I figured I needed new brakes. It turns out it was a much more simple solution and not nearly as expensive. Most places would have replaced the brakes, even if they didn't need replacing and charged me for it. I appreciate the honesty "
"Made an appointment for oil change and rotation of tires! Very pleasant on the phone! Took me on time actually a little early, explained everything to me! Everyone was as nice as can be! I have already recommended Midas to all my friends! Thank you!"
"Lewis keeps the service standard high and recommends exactly and honestly what is best for service, not for sales. "
"My muffler went out on a Tuesday afternoon and the Overland Park Midas, located off of Metcalf and 77th Street and they (Lewis) initially scheduled me for an appointment the next day at 2:30 p.m. Then I called back and Lewis told me to bring my car in firs"
"A simple check up and 2 new tires took over a day to do. Horrible communication, and even when things went wrong they still did not complete the requests that I had. I specifically asked for them to dispose of a tire I had, they charged me for it and then "
I am SO happy to find Louis and Pete and the mechanics to service my 2015 Honda Civic! They found work that needed that the dealership did not PLUS at a MUCH lower cost! YIPPEE! Thank you! I'll see you ALL again!
"I had expected a full rear brake job on my truck, based on my own inspection. However I was told that was not necessary, and Midas got things in order, and also got my air conditioning working for just a fraction of what I had expected to pay just for th"
"I recently had my rear brakes replaced. I received such professional, polite attention that I will never settle for anything less. Midas has all my automotive business in the future. The entire crew was exceptional. "
I set an appointment online for an oil change and they also found a light was out by my license plate. They did a great job and took good care of my mustang. They were knowledgeable and courteous. I will return. Thanks!
Very good service and helpful people. Always again.
"My wife was in the hospital at St. Luke's South and my truck brakes were grinding from driving back and forth from Leavenworth, KS. to see her. I called the store and talked to Louis on Thursday afternoon to see if I could get the truck in to get my brak"
"I have been taking my cars into Midas for a few years now. They?ve done a great job, and continue to take good care of my car repair needs. Highly recommend."
I had a muffler become disconnected. It sounded like I was driving a tank. I was able to make an appointment online and they were able to get me in on the same day. Problem solved and they?ve likely gained a new customer for other car services in the fu
Midas always does an excellent job.
"This is what car service should be. Excellent, efficient and a smile. Documents with full explanation written and verbal. I will return. "
"Have always had great service here. Louis is very friendly, honest and he is not pushy in services. I trust them with my car. "
service was good as always
"Louis is always very helpful and professional, highly recommend!"
Customer service was great. My oil change was done very quickly. Great experience all around .
Excellent customer service. Clean well run shop. Lewis & Bob are excellent gentlemen. Thank you for a good experience.
Amazing, honest work. Will definitely return to this shop...
Quick oil change and they were able to fit me in early in the morning
Everything was great Customer service was fantastic.
"They were able to determine the problem, get necessary parts and fix in a reasonable time period."
Good service, great customer service
Louis took car of oil change quickly and professionally! Nice to be treated so well.
Good job on CRV at a reasonable price
Excellent customer service and a job well done on my brakes and shocks.
"I had an appointment today, 10/28/2020, for new brake pads and rotors. Louis, the manager, was extremely professional and thorough. He explained everything concerning the brake check and gave me a honest appraisal and recommendation. Additionally, he was v"
Great job in preforming the oil change to my car and also by saving me money.
Excellent, honest service, as always.
Outstanding service. Quick and professional. They showed me the part from my car and explained what happened and how they were going to fix it.
"I love Louis and the Midas shop! If you want a place you can trust, I say use Midas. They are honest and take care of you!"
Excellent service, as always. Thank you Louis!
"I am always satisfied with the service at this Midas location. I appreciate all of the service techs, especially Louis, who is amazing."
Great service, as always. Louis is a gem!
Great people, amazing service when not scheduled to fit me in
Exceptional service. They have always done a real good job taking their time in inspecting everything and really have taken great care of my vehicles.
Always great service even during the pandemic!
"Every time I?ve come here Louis and his crew are nice and informative. I never feel like I?m being talked down to which Is so REFRESHING. They wanna get you in and out and back on the road and are very understanding. This place, specifically Louis, is the "
I was very pleased with the service. Thanks so much.
Honest and friendly workers. Shop did what they could and helped me locate a different shop that could accommodate an alignment on a lowered car
Always great service. No issues.
I feel I have found a place that provides quality work at a reasonable price.
On time and very helpful.
Service is always amazing. They did a great job!
"Honest service have been going since 1968 for brake service. They have never replaced anything that didn't need replacing. I think I have had more ""no charge"" estimates than actual parts replacement. Recently took in 2012 pick up with 142220 miles for brak"
Always great customer service. They did a great job on my car!
Was at Midas to have rear brakes installed on my 2014 BMW X3. BMW service department quote was twice of what I paid at Midas. My wife?s 2013 Honda Pilot was scheduled for a rear brake job at the Honda dealership the following week. I called her while I
My experience with Midas was exceptional from the start. Louis got me in asap for some very bad breaks and an oil change. He got back to me with an estimate very quickly and even looked into some other issues with my car that I was worried about. He explai
"I very efficiently got a time to come in for oil change/tire rotation, the work was done in a very efficient manner, and check-out/report was handled in a courteous, efficient manner. Everything appears to have been done well."
Great customer service! Awesome job
"When I walked in store to talk to louis wolf. I was greeted by him telling my how wrinkled my fingers were, which was very unprofessional. I told him i would like my brakes check due to hard to stop, vibration of wheel, and squeaking noise when I put on b"
"Midas replaced my muffler quickly and were 200$ less than their competitors, Meineke. They were friendly and got the whole job done in 45 minutes! Very happy!"
Louis is always amazing and has been taking care of my car for a long time! I trust him and he is always honest about pricing. He takes great care of my car which means a lot to me. I actually went in way too soon for an oil change one day. Louis called an
"I took my vehicle in for an oil change and visual check. When I got the front desk, my details was taken, and I was told that it would be between 45-60 minutes. My vehicle was however done and ready in about 20 minutes (this can be referenced with the time"
"I drive a 98 Jeep Cherokee with about 268,000 miles on it.I trust Louis and the staff.Please give them a call! I will not take my vehicle any whereelse for quality, reliable service!"
Great work. Great service.
They were quick, and courteous!
Precise estimate of what I needed.. Worked hard at getting me serviced and on my Way!! Manager was very helpful.
Twas nice, nothing to crazy.
Steering wheel is not aligned correctly; or not straight. . The tows are not aligned to correct position.
Friendly personnel great service and honest
"I had my Toyota?s battery replaced in April 2017 at Midas. The battery is dead by March 2019. Midas says the free warranty is only for 18 month, after that it is prorated. So I end up have to pay more than $100 for the replacement. In the future, I will go"
"I bring my car in to get the oil changed every time. And they exceed my expectations every time. The guy at the desk was very up front about getting my drives side wheel bearings replaced, and I made another appointment this week! Has the safety of thei"
"My car started making a horrible grinding sound as I was driving. They got me in very quickly, gave a thorough once over.Determined I had picked up a foreign object that was making noise. Pointed out a few things to keep an eye on. Highly recommend!"
Friendly, well done service.
I took my car in for breaks. So why do I get in my car only to find the air filter has been opened and not closed back up. This resulting in a super loud car. If you are going to provide ?services? then do them fully not partially.
"Went there expecting a new muffler, did a free inspection and did not need one. I liked the way they walked me under the car and showed me how it looked. Honest, quick, and professional, really appreciated it. "
"Joe is incredibly friendly and really cares about his customers. He should know, that through word of mouth only, he's gaining customers in the under-thirties group like wildfire! It's nice to feel taken care of and not taken advantage of. Joe treats me li"
But they were not able to resolve my gas tank light issue
Good service .Not trying to add any unnecessary services
We will always drive from Olathe KS to Overland Park KS to have Joe work on our vehicles, even though we have a Midad right down the street from us.
"Another auto repair company had totally messed up their repair of my exhaust system. I came to the Midas on Metcalf in Overland Park and they were extremely knowledgeable, polite and thorough. The Manager & his Lead Tech took the time to both explain to"
They were quick and affordable and up-front. Couldn't ask for more.
I brought my 2010 Mercedes into this Midas store mid July 2017 for a basic oil change before leaving on an family road trip/vacation. A neighbor had recommended them as she had taken several of her cars to them for service and/or 2nd opinions and she foun
"The team at Midas has always gone the extra mile to keep my car on the road. They have never tried to sell me something I did not need. When my heater did not blow hot air, they changed the thermostat. It still did not blow hot air. They kept trouble s"
The team is very professional with a personal touch. Robbin on front desk was very patient and explained all details and procedures thoroughly. I was also provided additional information and quotes with the best possible variations.Now this is what I call
I brought a tire to be repaired and was pleasantly surprised at the high level of service I received from Joe(the owner). Repair time was quick and the price was right. Thank you Joe for making my day!
