Midas Southfield est votre centre multi-services en matière de freins, de vidanges d’huile, de pneus et pour tous vos autres besoins d’entretien d’automobile

Great Job!

Best oil change in town excellent customer service they got the job completed and I’m very satisfied. I will recommend everyone to go to this Midas. They will always take care of you.

Tell the customer what parts you will be using and troubleshoot a problem before just throughout parts at it. I watch a 30 second u tube clip and troubleshooted the problem in 5 minutes without replacing anything.

The price of my service was quite a bit higher at your place than a few other places I check on.

Friendly tram

Great customer service!

The first person Caucasian white was very very rude

Communication was off, caused me to be extremely nervous about my service

Great customer service 👏

Be honest about the service and price breakdown. It was explained to me that it would cost $800 to replace a $99 thermostat BECAUSE the job takes about 3 hours. I was called 45 minutes after I dropped off my vehicle and Midas left a voicemail saying service was complete and I can pick up my vehicle. Upon pick-up, I questioned the price due to the large time difference that was quoted and the Midas representative responded rudely and harshly. He stated that they overestimate the time of service on purpose. When I pointed out the way the price was quoted to me based on time of service and the time of service was drastically different than quoted. He told me to take my keys and get out.

Services needed were throughly explained. The cost was explained. The importance of needing a specific service and the effect not getting the service would cause was explained in a way that made sense.

The price. Over $70 for an oil change... on a caravan...a truck I can see... but a caravan.?.

Customer Service at this location is A1! I would highly recommend this location.

The warranty paid out and the prices was not commmunicated to me. The out of pocket amount.

Good service and communication

S/o to Reed. Very friendly and effective communication

Been using them for a long time, great service.

I just bought a truck, the bearings were dry i asked to put grease in the fittings. which in my mind is part of a oil change. I asked two employees to do this, willing to pay for it, both said yes and the job wasn't performed. I change my oil Normally since this was a used truck i just bought I figured taking to Midas was a smart choice, not one I would remember as being a bad place to do business.

Time it took, friendly, had the product

Stop pressuring customers to purchase more services than what they came in their for

They got me in and out with professionalism.

The service writer did what he could to satisfy my problem (had a blowout down the street from the Midas store) thank goodness they were there

The techs are always friendly everytime we come in for service. And if they don't know something they will definitely find out. But they are always so knowledgeable! The fact that you guys keep up with my past services is top notch for me.

Excellent customer service and very knowledgeable employees they really took care of my car..they explained lot of things about my car..highly recommended place 👌

Great customer service!

Staff was great

The customer service was amazing

Be upfront about pricing and services

We had a church van looked at that has not been in use for years. JD, gave us an itemized list of items to be consider for repair and what needs they service. Quote was fairly priced and we were able to drive off before close of business that evening.

the staff is ALWAYS friendly and nice and sometimes very funny which makes the time go by evern faster (which is very fast also)

In and out of quickly.

All of the associates were EXTREMELY friendly and very helpful and knowledgeable about the services that they felt my vehicle needed and how that would benefit the overall performance of my vehicle.

Have a staff that want to work for the company

They was very professional explaining what I need for my vehicle and showing the dirty filter VERY GOOD !!

Rico and his staff always go above and beyond taking care of my van and getting it back to me on the same day which I really appreciate!

Good Vibes & Good Conversations 💯

The manager seemed to be all over the place, was not familiar with the midas program. The other service staff was very helpful but he was not so receptive.

Rico the store manager is always so helpful and takes the time to explain things that are wrong with my vehicle. I appreciate his staff too as the care and always fix things correctly and get me back on the road quickly. Thanks Midas I will be back!

Jd and Ricco are the best . Always have the best service with them and their crew.

The pricing for the testing done on my car was extremely too high!

Customer service was excellent

They exceeded my expectations by getting me in and out quicker by not having to leave my vehicle overnight. I was worried about being late for my wedding rehearsal but everything worked out great thank you !

The staff is always friendly and professional. They take care of what I need and do a great job at it. I’ve been coming here for years.

If you charge a diagnosis fee then do the work of checking the vehicle out. If not don't charge a customer for a check that was not done. My blower motor was not working. The mechanic said there was no power. The problem was a faulty blower resistor. Had he did his job he would have known that. This is unacceptable

I need to talk to someone. Thank you my number is 313 549 4513.

I've been coming to this Midas location for more than 10 years. They have always been courteous and pleasant, and done good work, thus my loyalty to them. What's amazing to me is that they seem to have gotten even better over time. I wouldn't hesitate to recommend them to anyone!

Stop pushing every customer to finance the cost It’s absolutely cringe that bill was pushed to be financed with the preditory lending

Be honest

Greatness!!!

Rico at the front counter was so pleasant and helpful. My vehicle was fixed in record time and I didn't walk out feeling like I had been taken advantage of in regards to the cost. My heat is back working great and I'll definitely be using Midas again for f

I went in for something minor and they were amazing. They didn't try to upsell or tell me I needed stuff I didn't need! They don't know it but they've got a new customer as long as I live in this area. I was in my boyfriend's car today but we will both be

"My flat tire was examined within 10 minutes of my arrival. I was told by the technician that it could not be repaired and that I would need a new tire. In less than 40 minutes, my new tire was put on my car and I was back on the road. Everyone that I spoke"

I had all new brakes services on my car during this visit very satisfied with the workmanship

"First time headed to this location, spoke to Tony, and several other gentlemen for assistance on a nail in my tire causing it to flatten, lack of communication within the employees and staff, can not get any assistance to resolving this issue, ever in an e"

Thank you for finding a solution to my problem and saving me some $$$! Friendly and helpful! The manager is awesome!

I really love doing business with Rico and his team. They are great communicators about solving your service issues and will do everything to ensure your service needs are met. I would definitely recommend them to others.

Service was completed in a professional manner very well pleased.

I write this review As I sit in a parking lot 2 business establishments away from the Midas 10 Mile/Telegraph SOUTHFIELD Location awaiting the arrival of A Tow Truck to come to My rescue. I have NEVER got this type of RUN AROUND in my entire existence. I b

I had front rotors and pads replace! Price was GREAT and high quality of work and service! Thanks guys

"I?m not happy with my tire purchase, something isn?t right with these tires. My car is all over the road, my tires doesn?t ride like brand new tire, it almost feels as if the tires aren?t balanced or something."

"I took my car in for an exhaust leak on July 1, 2020. They quoted me $159. Received car, but the exhaust noise was not really as quiet as it should have been. The guy at the counter told me that this was the best they could do, hence the price. Well the "

"I received excellent service from the manager, Roy Yeargin! He is very professional and friendly. My repair was completed quickly."

I received excellent service and I will recommendedMidas to everyone I know. Thank you!

The manager was very friendly and I received great service at a fair price!

"To date, every time I go to Midas the service is great. Everyone is friendly. I will continue to patronize this shop. Keep up the good work!"

You have great service technicians that not only care about the service they provide but they take the time to explain things to the customer. Your management team is equally dedicated. I appreciate the service provided to me by your Southfield Team.

"Midas in Southfield on Telegraph/10 Mile was so helpful. I came in with a low tire pressure light. They inflated my tires to the correct pressure, the light went off, and they didn't charge me for their service, or have me wait. They did it right away. "

I had a very positive experience as service was quick and informative. My flat tire was not fixable and the team replaced it within an hour. It was half the wait time as the Belle Tire down the street.

"The service was excellent. The service manager was warm, friendly and very professional."

"I have an older vehicle (09 Chev Malibu) and Midas takes great care of keeping it running. I wouldn't trust anyone else with my car. Wish I had gone to Midas for earlier repairs, that I'm now having problems with. "

"The guys at Midas on telegraph are helpful, courteous and fast. You can always tell when you go into a business that really cares about their reputation, and this is one of those places. Great guys, always treat me and my car well. I won't go anywhere e"

"Yes, I would recommend Midas."

"The experience was so horrible and unprofessional when I was getting my oil change, they were eating and being very disrespectful to customers and even saying we don?t care about your horrible review that you will probably give us. I was so upset and will "

My exhaust broke between the cat and the resonator on the way to work this morning. Resonator was also blown out. This shop fixed it quickly and got me on my way in less than 45 minutes. Thank you!

"This was hands down the best treatment I have received at any oil change place. The three gentlemen who serviced my truck were very professional, knowledgeable, helpful, kind, funnny and made my experience pure joy. I will definitely be returning and refer"

I contacted the Midas on Telegraph in Southfield to inquire about tires. I spoke to Larry and not only did he find me a great deal on a new set of tires I was also able to receive a free wheel alignment but also a one year road hazard warranty for my set o

"I was at this location today, and watch 3 customers return their cars due to being fixed at the location and then having problems a few days later if not one person it was 10 minutes later. I was very disappointed with the fact that I asked how much longer"

"They kept our car a total of 41 hours, repairing brakes. Made all kind of excuses, while never effectively communicating."

Good job

I love the experience from the moment I walked in with Larry to the tech that upgraded my exhaust

After spending a morning getting estimates for the exhaust on my car I stopped here. This store went overboard. I saved A LOT of money. They also made sure I had a ride home and a ride back to pick up my car. I can see why my husband trusted this store. TH

"I couldn't be happier with the service and pricing received. I was kept informed during the entire process and the owners, service advisor and mechanics are 1st class!!!"

Invoice#1007645Facility Reg: F166281I took my car into the Midas store at 10 mile Rd and Telegraph in Southfield today 5/21/18. The technician diagnosed the problem to be faulty rear calipers and charged $455.82 to replace them. I made it about 1/2 way

"Was very happy with the Midas brake guarantee, have new brakes that cost $95. "

The team at Midas (in Southfield) are awesome. They will have a customer for life!

Everything was fine. The one thing that would have made things much better was if this location could have honored a 20% off competitor's coupon. That would have cut approximately $45 off my final cost.

"That manager Brian, is the greatest.."

"Service manager was so nice! He apologized for having only one tech, but they got me out as soon as they could, and with a coupon for a free car wash! Cost was half of what I'd have paid at the dealership. Quality and service! Would highly recommend them."

My vehicle has only been serviced at this location for the last ten years. 209K later it runs like new. Not only do they analyze your current issue they advise what should be next. This is truly appreciated as my travels take me from one side of the sta

this company is a scam - they have horrible reviews they took my money and didn't fix the issue

"Stay away from this location and all MIDAS, the same owner JOHN XXXX, has most in the area. I paid over $500 for brakes and rooters, my car still squeaks. I returned and Brian Gilbert the service manager accessed the issue after I had to convince that it w"

"I dropped my car off, I felt as though I received awesome service. The staff tried everything that they could do in order to fix my vehicle, they even stayed thirty minutes pass closing time to continue to work on my vehicle. The manager was friendly, gave"