The associate that helped me was great at communicating expectations and made me feel comfortable taking my vehicle in and was honest with the current service I went in for, along with current state on things like brakes and tires. Highly satisfied and will bring my vehicle in for brake replacement in a couple months.
The initial quote was over $5,000 for a vehicle that is only worth $10,000. They came up with a solution that fixed the problem for only $600. I call that a win.
They were able to see me immediately and offered me a loaner car so I didn't have to wait.
Had to have breaks done again within 4 years and only 68,000+ miles on the car. I think I should have gotten a better deal than just free pads.
Very professional, was able to get the part and fix the issue in a timely manner.
I have beern going to this Modas shop for about 25 years. They have always done excellent work. They have excellent communication skills. They quote the price and stick to it. They honor their warrenties when needed.
Customer service was exceptional and the quality of work was amazing. My car runs like new and I am grateful for the team and their dedication to providing the best quality work!
Professional service wail I was waiting.
The staff were terrific. They got me in right away, conducted a full analysis, and clearly explained the options for taking good care of my vehicle's maintenance.
I always change my own oil but couldn't because I had surgery. I made my appointment online, showed up and was on the roar in about 40 minutes. Service manager was very friendly and took care of me well. I usually don't see service like this. Only gave 9 stars because I change oil myself.
Dave and Nick got my truck fixed properly and on time.
That was professional and I was very excited about their service. Keep up
Nick and David at the Ridgedale Midas are very friendly, knowledgeable and helped me understand the best option to fix my car with a reasonable price.
Quick service, I was kept informed, noticed others getting good service as well.
All the way from scheduling the appointment to driving away was great. At drop off they confirmed phone number and what was to be done- during the process they found something of concern and contacted me right away with an estimate already- when I called to talk about it they were so nice and thorough, giving me time to understand it. The pick up of the car was smooth and easy. The staff seemed to enjoy where they work. Ive been going to this location for many years and couldn’t recommend a better place!
I have been to this Midas several times in the last year. The person who answered the phone was polite and professional. I think he's the same person that checked me in (I don't remember his name). He is very positive with other customers too! I really love the pictures and recommendations! My parents were self-employed auto mechanics and the honesty at this Midas is top notch!
The team at Ridgedale is so friendly, fast, knowledgeable, honest and sincere. I love how this team will help me with my vehicle, tire recommendations, and anything I ask.
I did oil change 6/19/2023 but the oil life status in car’s dashboard was 0%, when I enquired about it, I was told that oil was done but missed out to reset the status, then it was reset to 100%. I have booked an appointment for oil change today and they said that last oil was done on 4/1/2022 and no record for 6/19 oil change. I was so disappointed that oil wasn’t changed, when I enquired the person again, he was saying that oil was changed but missed out to update carfax and system records. I asked why it was missed out, he was talking very rude. This is not the way to treat customers. I am a genuine customer for Midas for more than 4 years.
This midas has always done an expert job with our vehicles
Technician was very thorough in his pursuit of the problem causing the rattle my car has developed
It was hassle free and very quick their lobby is very clean and their internet is very fast.
I never have good experiences with dealerships or service locations, but this was an exception. Every aspect of the service exceeded my expectations. The staff were extremely friendly and informative. Even though they had issues with the card reader for my payment, they provided clear and flexible options and instructions as to how we could resolve the issue. I was extremely satisfied with this experience.
The Midas associate (John Brugger) who helped me was great. He offered really helpful information about our tires that I would not have otherwise been aware of.
Told us about a repair we need. Also picture of it. Thorough
Excellent staff/knowledgeable PLUS efficient
I had my oil plug fail after getying an oil change. Even though it was two months ago Midas made it right by getting a tow and replacing the plug.
They’re very specific and detailed about what’s wrong, explaining why it should be done and any items that don’t need to be done now, but could be just very informative.Not much to improve on wish the prices were a little cheaper and put some diet pop in the fridge please
They are always so nice and explain things clearly and honestly. I really appreciate the staff here, all these guys are the best and make me feel like they care about my cars safety.
Your service associate is extremely courteous, knowledgeable and good at keeping you informed as work is being done on your vehicle.
The staff was very friendly and informative about the service, they meet my expectation and got the job done before the estimated time, definitely will bring my business back
Friendly staff, experienced mechanics, and a fair price.
Nick was great, very customer oriented.
Great service at a nice price.
I liked I am customer 12 years
Dan did a great job. He is an awesome mechanic
The individual who assisted went out of his way even though they were very busy to accommodate me.
The associates were friendly, fast, and efficient
Easy to schedule appointment and good location
Great service and friendly staff and competent mechanics.
Just because cars take full synthetic oil, doesn't mean that the whole oil change process should be $50.00 more than the regular oil change. I was only expecting to pay $24.99 ,but paid 3x as much. Just because of the oil, too much.
This Midas has not had the punch cards to punch for the service for MONTHS! They did not have them for my previous service either. They said corporate sends them and they have not received the punch cards for some time. The did not even indicate that they would contact corporate to get the cards. Not good.
Great service by the staff at Midas Ridgedale. Always friendly.
I’ve been going to this Midas for years, and have never had a place I have wanted to return to as much as I do here. It’s not even that they are friendly, which they are. It’s that they are so extremely considerate, fair and honest. I took my car in this morning. Called 1.5 hours before my visit asking if I could get in earlier because I had a busy day. Their schedule was tight so I couldn’t. I kept my appointment and went in 10 before 9. (10 minutes early just in case). I told them I had an appointment at 9:45 for something else and was hoping the visit for just an oil change would be fast. This statement AFTER they told me in the phone 45 minutes to an hour. Knowing I would be quick, they got me into the first bay that opened up, and I was done 20 minutes after that. My over booked morning was nothing of their concern, but they made it theirs to help me out. This is one of many reasons why I will ALWAYS give this location my business.
I had an excellent experience at this Midas location. The staff was very knowledgeable and polite and explained everything they would do. Great Job
Could not schedule an appointment on-line, had to call during business hours.
Excellent customer service. Work completed in timely manner, as promised.
Booked an online appointment for my daughter for a $24.99 oil change and tire rotation. Received oil change but no tire rotation and charged 34.81
Good communication before, during after. Willingness to meet competitor's price. Easy to schedule. They are on time to take vehicle when scheduled and take no delays in service. Friendly, helpful staff
My appointment phone we discussed an oil change appointment and the special 2499 he charged me 2799 and I didn’t notice it till I got home because I also bought some other services
Service was completed much faster than I expected
During my wait I was able to watch other customer interactions. Traditionally I do not trust most mechanics, but I witnessed true customer loyalty and honesty.
Oil change usually includes tire air filling, unsure if done. All pressures 33 or 35 and I fill to 36.
Great customer service, quality mechanical repairs, and very fair pricing.
I have a special modified van and they have done some welding work on it in the past. My normal mechanic said I should go to them because they had a welder. They did an awesome job this time as they did in 2019. They were very helpful and friendly.
I came in for an engine air filter change after I had changed my cabin air filter myself at home. I had a problem putting the damper back into the glove box. Tech said he would take care of it but now the glove box will not stay closed. He said the damper was not in great shape but he would do his best. Sort of irritating having the glove box open randomly while driving.
Price quote for injector replacement twice that of Toyota
Consistent high value (good price/performance) service delivered and mediated by very courteous friendly service advisors/managers.
I had a head light replaced. It was close to closing time when I arrived and the manager was efficient, based on my decision to provide service to replace my headlight even though it was loose and then tightened by Midas. The manager agreed that my decision was good.
I was frustrated that I bought new tires and have had two problems with them. It has been inconvenient.
This location has great people! Always nice and helpful!
Dave is a good service person. Very helpful and understands my personal issues. If he ever left I would follow to where ever he goes, even if he left Midas.
I am happy with everything.
Midas was extremely efficient and professional! The cost was disappointing because I could have saved 250 to 300.00 if it wasn’t an emergency situation!!!!! Oh Well overall it was a great experience! Thank You Midas for being there
Nicely treated and they gave me a car to go home! NICE!
Staff is the best. I feel like I can trust them and that is rare in the car repair industry.
Everything went as was scheduled and I couldn't have asked for more.
Dave reviewed next day’s schedule, called me to discuss one item the night beforehand
Dave is courteous and caring. The communication is clear. The pricing is fair. The promised time was met.
Very friendly staff, take time to explain things and give pricing before perform work. Typically I schedule my appointments but this one was not scheduled and they still took time to help Me and make sure I received needed service. Great Team!!
Dave at front desk did excellent job. Great service. Fair price. Great work by Nathan. Car runs smoothly and awesome again. Great value overall
The entire experience was wonderful. Friendly, very informative, and no upselling. I will absolutely be back to this location.
Good communication. Fixed as well as could, with what they had to work with.
Dave was excellent. I’m happy that I have finally found a place I can always bring my vehicle where I can always count on great communication and excellent customer service with prices that are fair. This is my new go to auto shop
They were able to get me in same day that I scheduled. The entire service was explained clearly and the staff was extremely friendly.
This particular Midas has been my main location to service all my cars for a long time. Always great service, friendly and they have my trust to do any repair.
Was able to get a same day appointment and very friendly staff. Staff was able to correct my car issue and explain it to me in a clear way. They went above and beyond!!!
I've always had a great experience with this location. Friendly, helpful staff who have always done a great job with my car. I only wish they were closer to my house!
So I had my catalytic converter stolen. An issue that was not my fault, and left me with no working vehicle. Dealing with insurance and having to get a rental car helped things, but it wasn’t a super great experience. Once I first contacted Midas, I immediately had a great opinion of you guys, and have been extremely impressed with the friendliness, professionalism, and ease that I have experienced interacting with them. Midas has made this not optimal experience a lot easier for me, and I greatly appreciate it. Sincerely, I will definitely be returning for future service on my vehicle when needed. I’ve been so impressed!
They are always so nice and do everything they can to help!
When my 2017 Mazda went off dealer warranty I turned to Midas because of prior excellent encounter with them (you).This particular shop suits me just fine; friendly capable people, comfortably waiting area, and a fair price for work well done.
The associate took time to have a conversation with me concerning my service. I had an extra wiper blade in my trunk, which was install by service technician.
Prefer this location over the Subaru dealership next door. Midas didn?t try to overcharge me for any services and they were honest about what maintenance my car needed. The staff was very friendly and I will definitely be returning!
The assessment was thorough. I liked seeing what the technician was looking at due to photos provided. The repair was quick and convenient. The temp car was a very helpful feature while I waited for repairs to complete.
"Had a great experience at Midas Minnetonka! They were quick and efficient. Pricing was as advertised, no hidden costs. They did find an issue I was unaware of, but they were not pushy about it and gave me honest feedback regarding waiting until next time t"
"BEYOND e x c e l l e n t customer concern, care & service -Best all around!!!"
I really appreciated the customer service! I was greeted when I walked in and they took my vehicle in right away at my scheduled appointment time. They clearly explained the findings in the inspection and recommended options without being pushy. I?m so rel
Manager and technicians did an awesome job replacing the catalytic converter which had been cut out and stolen the day before!
I had found out my catalytic converter had been cut out of my car and had to deal with estimates and the insurance company. Nick at Midas was so patient with me and explained everything I needed to do. I really appreciate the attention to detail. Then w
"They were really great. I can now trust someone with my car now. They saved me money with a second opinion and they exude honesty. When I wanted to rant about other shops trying to get a quick buck off of me, the guy at the front desk (Nick I think?) was"
"The staff was respectful, knowledgeable on what my car needed. "
"I initially came in to have my oil changed. I have a Honda, so it requires special oil. Even with my coupon this visit was still pricey. The gentleman behind that counter said that I?m in need of break service and tried to scare me thinking that if I don?t"
We had a great experience in bringing our vehicle to this Midas location. The quality of the work and the service from drop off to pick up was excellent! I would highly recommend having your vehicle serviced here....
You guys forgot to reset my oil life on my 2009 Accord. I was just in 12/5/2019. Wife was not happy. Now I got grief for it. Not good.
Upgraded to premium brakes
Very friendly service and able to work around me not having an appointment. No added pressure to do anything extra that wasnt a necessity.
Always great service with a smile!
I can always trust Midas for doing the job right at the best price.
Fixed everything. Oil change. Bunch of little things. All done fast and cost-effectively.
Great staff. Treat you like a neighbor. Friendly and provide outstanding service.
Service was excellent. Most recommended
Jon and everyone are amazing!
Excellent customer service. Great turn around time.
Quick and reasonable price
Thanks..You are always willing to take the time to triage our car problems. We trust you!
"My experience at Midas was exceptional. A serious unexpected oil leak was diagnosed and repaired within hours. The communication was excellent along the way, which helped me feel relieved and confident with my repair. Plus the friendliness included some la"
Thanks guys for the excellent service!
"When my brake lights went on I wasn't sure what to do. I called Midas the day before I was planning to leave town for a holiday weekend. They managed to squeeze me in, get the brakes done and get me on my way. Couldn't have done the drive without them. "
"I recieved super service yesterday. I had a rattle noise to be discovered. They talked through the issue with me, checked out my car, made adjustments and sent me on my way. Before I left I had an opportunity to thank the mechanic in person. I thought that"
"Attentive, Friendly, advised cost and time to fix. Cost was exactly the same as estimate and completed in less time.Waiting area was clean and had many magazines, which I didn't finish reading in 90 minutes!Would recommend and will consider Midas when my t"
I always bring my car to Midas in Minnetonka! Jon is wonderful at taking something I know nothing about and explaining it to me so I get it! He keeps it real and I appreciate the transparency. They are always looking out for me and making sure I know which
"Friendly, professional service. Says it all!"
"Thanks for inspecting my vehicle to find nothing major needing to be done on my car. You saved me a lot of money from a laundry list from another service center which was going to cost well over $1K, none of which you found wrong with my vehicle!! Very fri"
I was able to drop off my car for a Flex pipe replacement and had a hassle free service.
I brought my vehicle in for a 2nd opinion on some repairs and I was treated well from the very first call. They found out the previous diagnosis from a different shop was incorrect and saved me a lot of money. They even took the time to show me what was
"Wonderful staff, excellent service. Highly recommmended!"
"Every time I go to Midas they give me great service, care, and prices. Other stores don't compare to their level of service and satisfaction."
Well managed shop. Always helpful. Job always well done and on time.
I need some muffler work done and the shop came highly recommended
I have always had great service when I stop in to this store. The staff are polite and helpful and they do a great job!
"I have been taking my vehicles to the Ridgedale Midas for many years. I have found them to be trustworthy, competitive in price and genuine nice people. I take all of my vehicles there to be serviced."
John & his team always provide excellent service and knowledge.
I got in just before closing needing an immediate Ride-share inspection that day so that I could avoid missing a day of work. He squeezed me in and helped me out a lot! Thank you !
These guys give great service. Always!
Best shop I?ve ever been to. Honest and up front estimates. They even saved me money on what I had been recommended elsewhere that I didn?t need.
Appreciate great customer service. Jon is the best!
"Always very friendly, knowledgeable and reasonable. "
Great customer service and technicians are A-1!Thanks!
"Yesterday, I took my car to Midas on Wayzata Blvd for multiple small repairs and some routine maintenance. Because I'm heading back to college this week, the work needed to be done right away at a price I could afford. The guys at Midas (Jon and Dave at "
Prompt with appointment time. Friendly service and vehicle was properly inspected during oil change. Tire rotation also was done as needed. I will recommend Midas to my friends. There was no sales push to do more.
"I have been taking my car to the Minnetonka Midas for the last year or so for oil changes, new tires and car repairs. Anytime I talk with someone there they are very pleasant to talk with. Great prices, friendly service and knowledgeable staff. I highly re"
service was excellent! will go again for sure.
Service was done very well and in committed time.
I?ve been taking my vehicles here since I moved back to Minnesota. No matter where I live in the cities I will continue to bring my car here. The customer service can?t be beat! Makes you feel like you are in a small town.
"Dave is awesome!!! Very helpful, communicative and accommodating! Keep up the great work!"
Great service at a good price. Staff was very friendly and helpful. My car was ready at the time they said.
"For awhile my fiancee and I had a good experience with routine oil changes at this shop. Jon was very friendly and easy to talk to. However, during routine maintenance checks they NEVER indicated anything was wrong with either of our vehicles until it was "
I was very pleased when setting up a brief inspection. Everyone was very easy to interact with and provided excellent customer service. Both friendly and Professional.
Love how ALL the staff is very friendly and I did not have to tell them what needed to be done. They took care of everything in a very timely fashion. The prices are reasonable as well and that is why I keep coming back.
The service was great. I have been a couple times now and I wouldn?t want to go anywhere else.I really appreciate the honesty!
"Last time in was for an oil change. Whoever did the work didn't put the right kind of oil in my vehicle. The oil type is clearly written on the oil cap. The guy at the front desk gave me some song and dance about what could be causing my vehicle to smoke, "
"I will be switching to you guys for oil changes, etc. Everyone was sooo nice and professional "
always good service; waited one hour for tire repair.
I have been to this location several times and have always received great customer service. The took me out to show areas of concern noticed and explained what they are seeing. They prepared me with a written costs of future repairs that will need attent
I just moved to Minnetonka so I had a coupon for an oil change to the Midas in the area. The manager was fun to talk with and the car work was completed quickly. I needed a brake bulb replaced and I was not overcharged. My daughter was charged 7 times as m
"Awful, the manager: John Harper, at Minnetonka Midas lied and told me a wheel bearing needed to be replaced. I contacted the previous owner and found out it did not, in fact need to be replaced. I was charged over $900. He took me over to the part on the "
The fastest oil change and tire rotation I have ever had. In and out in under an hour!
"I have been going to this Midas service center for 17* years. My experience with them has been excellent for that entire time. Jon and the other guys at the service counter are always professional, friendly, and honest. 17 years is a long time to test s"
I?ve been to this location a handful of times now and have been impressed each and every time by the friendliness of the manager and the techs. Genuinely seemed to want to help me get on my way. A couple small things pointed out that I should keep an eye o
"I want to commend the staff at Midas. They did a great job looking at and fixing my problem in a cheap, economical way. They truly did it with a smile. Great service, awesome customer service, good prices"
They are great. Honest and will let me know when something is more critical than others. Dont try to add unnecessary things to the list. and when they do the work it is done in a timely manner. I will always go back this is my 4th trip with 3 different car
Like going to midas because of the low price oil changes but that's all I would have serviced there every vehicle I take for a oil change they say it is leaking oil but when I continue to check the oil bit a drop is missing so I don't listen to a word they
"Have had my vehicle in for some repairs. Don't try to sell you services you don't need. Even had an instance where I didn't end up needing a repair and wasn't charged for checking it. Honest, trustworthy shop. I won't take my vehicle anywhere else."
"Great job!! Staff are friendly, knowledgeable and timely. "
Jon was so good to sneak me in at the end of his day and call me first thing in the morning with his diagnosis. When we picked up the car it was fixed for even less than his estimate. Thanks
We are fully satisfied with the service provided by them. Thanks for your support.
"Jon is fantastic. This store gets what customer service is all about - Jon makes a point to say thank you and shake your hand before you leave. What's even better,I always feel as though I'm getting an honest opinion from these guys, which is NOT typically"
Kind employees and great job on my Toyota Corolla for a fair price. I had taken it elsewhere and Midas came in with a much more competitive quote! Thank you!
The repair wasn't completed properly and the issue recurred within a few weeks. After having them check it over they told me that almost the whole engine needed to be replaced, a second opinion cleared this up and I was made that their repair hadn't stuck and that they really didn't know what they were doing.
Got me in and out in a timely fashion and at a competitive price.
"I am a courier by trade, and when I experienced a tire going flat on my last stop, I whipped into the nearest auto store, which happened to be this Midas location. I no more than pulled up, and John ran out to greet me, probably thinking I had a delivery, "
"Mechanic found tire cupping, which I knew about and fixed with new struts and tire rotation but the damage was still evident to the mechanic. Reminders of routine maintenance items were spot on, as I had already completed them earlier in the year."
Got me in. I scheduled on line but when they called there wasn't any openings that day. But he said if i came in soon. He could make sure its done by the end of day. I was happy.
Provided good communication about services needed and cost. I felt good about services and did not feel there are any unnecessary recommendations. I would go back there anytime.
"Had a great experience for brakes. Tom and the guys got me in quickly, and had me fixed up and down the road in a couple of hours. Nice bathroom, too!"
"I always feel well taken care of at Midas, and most importantly I get my money's worth! I am not taken advantage of, I have never left their shop only to find two days later something else has gone wrong, I am not tricked into paying for something I don't "
"They are always able to get in me, even same day! They're very helpful, always call before doing anything and take time to explain the reason why something needs to be done. "
"I heard some metal on metal grinding near the rear of my vehicle on my drive to work one morning. I called the nearest Midas location and was able to have them do the brake work that day and pick my truck up, all fixed, by 3:00 p.m. The Midas techs were "
Everyone is so friendly! They really take care of you and make sure you don't feel pressured. They take time to explain what they are doing and why it needs to be done. Jon makes you feel like he has known you forever. All around wonderful place to go.
I needed a replacement tire quickly due to a flat while on the road. Received great detailed and honest information and customer service upon arrival at shop. Very professional and well trained personnel.
"Our family has been using Midas in Minnetonka for several years. We have been incredibly satisfied with the service on all fronts pricing, flexibility, and professionalism are superb. We highly recommend Midas in Minnetonka. "
Love these guys. They take care and do what asked. Honest team at this location.
"I've had two fantastic experiences with Andy and the crew at Ridgedale Midas. After a few not so good experiences with other shops, I tried them. They got me right in on a walk in to get my brakes done. Great service, no b.s. - in and out. Yesterday I brou"
"The guys at my Midas put me at ease on one of my most stressful days. They knew what was wrong with my car, fixed it (for very little cost) and had me smiling and on my way to work in 45 min!!!! I'm going to bake them cookies. "
If there were 100 stars for your rating it still wouldn't be enough! A GREAT BIG shout out to Jon over there at Midas Minnetonka!! He went above and beyond to help my son and I out of a pinch on a very cold MN day!! Top notch service in workmanship and
"If you are looking for an honest auto repair shop, then look no further. My family and I have been taking our vehicles to this shop for years and have experienced nothing but great service. Jon Chapman is the manager and he will take care of all your ser"
"Got 3 quotes for daughter's car repair, 1 from dealership, 1 from Tires Plus and this Midas. The actual cost was all pretty close, so when I went online to review them, Midas had 5 stars and glowing reviews, complete opposite of Tires Plus & dealership. A"
"John, who is the manager at this location always does his best to make sure that everything is always 100%...Meaning that your expectations are always met or exceeded with your vehicles outcome and in the customer service category..If you want a GREAT expe"
"I was traveling on business in the area and my car got low on coolant. It was a rainy morning and I didn't want to drive far in case my car overheated. I stopped in to Midas and without any hesitation they topped off my coolant, told me to have a great d"
I have been having all of my autos serviced at Midas Minnetonka for several years* I have always been extremely pleased with the repairs made* They inform you of what is needed and let you decide whether to fix them now or wait for another time as appro
I made a point to add a review because I was absolutely pleased and amazed by the level of professionalism and honesty that I received during my visit. I had an issue with my muffler that could either be replaced or welded for a much more budget friendly p
Great Service with a great staff** Very helpful and will go out of their way to help you the best that they* I highly recommend this Midas**
Every time I use Midas for repairs or service I am always treated with respect and courtesy. They are punctual with my appointments and are always able to answer all of my questions. Now that my four children have cars that is where they have been going.
