They gave us an excellent service and informed us that our car had some faults that needed to be fixed.
Always professional, honest, communicate well, never have to be concerned that they are doing things not needed
Dropped in an was able to be assisted
Keith and team communicate what is needed: why and also why something might not be needed. The explanations of the work needed are really helpful and they are very patient answering questions. The quality of the work has always been great.
Always treated with kindness & respect from the whole staff. They are there to advise me on all things that keep my car in tip top shape. I wouldn’t consider taking my car anywhere else. Service is fast & affordable no matter what the problem is.
Responsive, available, communicative, honest. I believe I was given thorough and accurate diagnostics. Trustworthy!
They called to update me multiple times, were kind and clear in their language and I felt like they took the time to make sure I knew what was going on and why things were priced the way they were.
There is always a way to improve.
Great customer service. Very easy to work with
All the staff at Rochester Midas treat me like family every single time that my cars need attention!They truly are the best at what they do!Extremely professional and kind!
I have never had any issues/ complaints, there is not a better midas team that the one that Kieth directs !
Quick action very personable knew what they were talking about. Done quickly price was good. Quality of workmanship. Got me back on the road
No pressure about added on services. I needed an oil change and tire rotation and I got it on time and quickly. Keith has great communication and honest, straight forward answers.
Courteous, friendly staff. They explain what is wrong with your vehicle and give accurate estimates of fixing it.
We’ve been going to Midas for years. Beyond their fantastic customer service, we trust them! We won’t service our vehicles anywhere else.
The customer service at this Midas is always great. They are very friendly and knowledgeable.
Good people. Good service.
Honesty, Exceptional service, quality-driven!
Keith is an amazing manager and really seems to care about myself and my wife (both customers). Explains the issues and problems along with giving good advice
I have been taking my cars to this Midas shop for years and have always been more than satisfied with the service and friendliness of the mechanics who work there. I will take my cars to no other place than Midas. Keith,James and Aaron and the rest of the employees do a great job. I would highly recommend this shop to everyone.
I feel like I can trust the staff at Midas as I've been going there for years. They are very straightforward, honest, and forthcoming. They aren't out to get as much out of you as they can--like some other mechanics. They also take the time to explain things and treat you with respect. Plus, they care about the customer experience by making scheduling easy, communicating, keeping the store clean, and caring for each individual that walks through their doors. It's a classy organization!
Good guys run the shop. They are knowledgeable and honest about the services that need to be performed on the vehicles going through the shop
highly professional and very personable.we have been a regular customer at this Midas shop for years and have never been disappointed. they have worked on all of our cars including my 1956 Thunderbird. I trust them unequivocally!
Kieth was professional and knowledgablr
I called with a battery issue and I was able to bring in my car to get a replacement the same day. I originally thought it was going to take well over an hour, but I was in and out in less than 30 minutes.
Keith and James and crew. Their Their very good and friendly.
No wait time. Started on my vehicle at appointment time. Explained what the problem was and how they would like to fix it and the cost after examining vehicle. Fixed it while in the approximate time I was told it would take while I waited. No surprises. Friendly and respectful service towards a woman.
As always the staff is super attentive, prices are reasonable, and service outcome is always great.
Always liked the work they do. If there is something that doesn't need done right away Keith or James always tell us I know I can depend on them to be straight forward and honest.very very friendly.
I always appreciate the ease of scheduling at this location. They are almost always able to work my car in assuming I can leave the vehicle with them which is very much appreciated. I also appreciate them calling to update me with progress and anything unexpected, as well as relay the cost of services before they’re completed.
Quality service and doing appointment on time
They are honest and only fix what is needed and there a lot cheaper than the dishonest dealerships
they are truly professionals when it comes to service. I always take all my vehicles to Midas
Business owner and employees are dedicated to providing quality service and a long-term relationship with customers.
I am always treated very well at this Midas.
The guys always take good care of my vehicles.
The service people were very friendly and helpful. It turned out that my front brakes needed work, so they called me to explain the issues.
Communication is important to me. And the amount of communication from the mechanic about progress was great.
been going there for 20 years
Very friendly, welcoming guys. Explained why they needed to do additional things, kept me updated. Pleasant service.
Most car places pressure you into services that are costly. The staff here got my car in early and communicated possible issues without being pushy and finished the car very quickly! Great people!
Keith and his crew are amazing!! Highly recommended
I love this shop. All the guys there are fantastic!
My Honda CRV had a brake problem when I stopped by Midas I was helped right away without having to put an appointment.
Great peopleGreat Service
As a woman, I have been treated as ignorant and been taken advantage of at other places. At Midas, though, I’m completely comfortable not only going in without my husband, but also taking my teenage daughter there for her car.
Professional friendly service
always complete job and let me know what is going on
Excellent staff! Extremely knowledgeable, helpful and friendly. The location had the feel of the old time, neighborhood garage where you can trust the work and the staff completely.
I have been going to Midas for several years. Have always had a positive experience with all of the employees who work there. They are honest with informing you of what problems should or need to be fixed on your vehicle. They do not try to sell you services that are not needed.
Efficient, polite and was treated very fairly like every other customer without any prejudice or judgement
The guys at Midas are true professionals. The service is high quality. I take all my cars to midas no matter what the repair. You can always count on the guys at Midas for a great experience.
Friendly, knowledgeable and don't push stuff that can wait or should be watched for future repairs.
Keith and his team are higly skilled and professional, I have used this Midas shop for all 3 of our cars for over 3 decades from oil changes to brakes to solving tire/rim problems. I keep going back because i trust them to do the right thing. i have never been disappointed.richard hurtrochester MN
I trust the service person. He is straightforward and does not pressure for more services. He gave honest answers and everything aligned with my expectations based on the symptoms of my car and what I found out online.
They are always friendly. They do not try to sell me anything that I do not really need.I always have my oil changed at midas and will continue. There is no bs and check my cars over with a fine tooth comb.That is why my cars last me for many years with no major issues.
Keith does an excellent job in getting my vehicle worked in for service, even when I just stop in. He explains the service needed and offers potential other service work.
Great staff and service!!!
Kieth is always friendly and experienced
Very easy to get an appointment, service completed in a timely fashion, convenient location,
highly professional staff. excellent and prompt service. Keith and his team ae the BEST!
Awesome guys running the shop.
Friendly personnel, take time to answer questions. Take good care of vehicle, test drive to assure all is well.
Friendly and competent staff
Greg makes great coffee 😄.
Did not do unnecessary fixes
I have gone to this Midas center for years and have always been treated well, fairly and with respect.
i HAVE USED MIDAS FOR OVER 10 YEARS AND NEVER HAD ANYTHING BUT COMPETENT HONEST SERVICE.
The employees are very friendly and kept me Informed throughout the entire service.
It was a minor repair and they worked it in immediately rather than asking me to come back another time even though they were very busy.
I have lived all over the country and these guys at this shop are the best mechanics I have ever dealt with. Keith and Greg are very personable and honest guys. Grateful to have them near by
the guys are always there to help you and make sure your satisfied with the service your having done. even if you stop in without an appointment they are always there to help
Great people, great service, great price...
Midas has been serving my vehicles for over 20 years and I wouldn’t take them anywhere else.
I always have my car serviced at Midas. Everyone is so friendly, helpful & very knowledgeable about what my car needs. Keith & the rest of the staff are so trustworthy that I never question the services that they recommend that I get done to keep my car in good running condition. I highly recommend them.
The employees are honest and communicate well.
I'm a longtime customer and, as always, the Midas staff arranged for expert brake service and and made it easy to fit it into our schedule. Staff also phoned me to confirm price before starting the job. and ruled out unnecessary work. They also gave instructions on obtaining a significant rebate. I apprreciate the expertise and initiative. Also, I patronize Midas especially because of the guarantee for brake service.
Keith (owner) & Greg are always personable & honest. I never worry about trust or value.
Have been going there for 20 years , alwys friendly and timely
They are always friendly and helpful
They installed a front light which had gone out. It was good, immediate service.
Midas is highly dependable and close to my home.
For eighteen years I have been coming to this location and always receive top notch service on all of my vehicles. Professional management that does not try to oversell service and provide notice of needed maintenance items.
They got my car in promptly at 1 pm; the service agent was very pleasant and explained everything in detail to me.
Quick, fast, reasonably priced, returning customer, convenience, do not oversell products and services. Do minimal repairs
Prompt, courteous, friendly people!
Store managers and staff are highly capable and trustworthy. Store Manager Keith, and Asst Mgr/Staff: Greg and James is very knowledgeable. Have maintained two large vans chevy 2500 and Ford 150 with them for years as well as multiple other vehicles for last 18 years for a young family of seven. Their Midas service in regards to Midas products/services and general auto maintaince is in general highest in our City of Rochester (Med City). Most impressive is work is done promptly, on estimate and is fixed/lasts. I have had in general multiple positive experiences with Midas Rochester MN and would in general recommend to others. Note: Midas video displays are very helpful.
James did a great job explaining what needed to be done and helped me figure out what to do with my old vehicle by calling scrap yards for me.
I have always found my experience at this Midas to be very pleasan0 and satisfactory
Great ServiceGreat PeopleGreat Location
There’s guys take care of everything with our cars. They’re the best.
Friendly technicians. Great to work with!
Been going to this Midas for years. I trust them.
Very friendly guys! Finished the work in good time and the pricing is excellent as is the service Have always been pleased with Midas.
took care of a battery problem on the spur of the moment. Always happy with their service.
The are just a bunch of great guys.
I love Midas. They are so trustworthy & always very friendly as they take care of any & all problems with my car. They always go that extra mile. I think of them as my extended family. I would recommend their services, and I have, to anyone wondering where to get their car serviced.
Fast friendly service. They know my name
Highly trained technicians that can answer all of my questions. The service that I received was excellent.
I know that the work done on my car will be done professionally. I trust the mechanics at Midas.
All staff were super friendly, highly professional and communicated the issues and repairs needed in a way that was easily understood. As always, great service.
Very accommodating and friendly. They call me with findings and repair choices. Excellent value to price balance. Will continue come back
This is the best car servicing establishment I have ever used and they are the absolute best. I fully trust them with my vehicles. They are completely honest with me, including when I don't need something done. Their customer service is amazing! They treat me with respect, are patient, kind, communicate well. They are rare in these times. Keith, James, Greg, and all are all consistently excellent and I've never been disappointed. I would recommend them to anyone and I will never go anywhere else. This place is a gem. I've probably been there 30 or more times over the last decade.
I appreciate the staff and their communication with me about my vehicle.I have been a long time customer and continue to come back because I feel that I can trust what they tell me and I am confident in the work that they perform.I also appreciate the customer service that they deliver.I would highly recommend them to others.Keith does a great job and will take the time that is needed to look at things and make recommendations.
I love the honesty and knowledge, care and concern they have. Well run and operated business.
I've been to the Rochester Midas for years. The managers are friendly and trustworthy. I will continue to bring mechanical needs to this place of business.
Service is fast and efficient, and they keep you updated during the process.
They are very helpful, professional
Greg is always a pleasure to work with. Knows what service is needed.
I have been doing business with this Midas shop for years and appreiate everything they do. They are very professional.
The personnel at this location are the BEST! Trustworthy and dependable - I appreciate their care and concern for me and my vehicle.
I have been coming to this Midas for approximately 25 years. The owner and all his employees are friendly and helpful. They give me the information I need and explanations about my car in terms I understand. Keith and his crew have taken such good care of my cars that even when I travel, if I need my car cared for, I go to a Midas.
I frequent this shop for all of our family's oil change needs.
They fixed a problem with an oil leak without a charge.
Great service. I love this Midas.
They examined my vehicle thoroughly and reported the problems promptly and accurately and courteously.
Friendly and great service.
Friendliness and explanations by service rep.
The men at this location are friendly, very helpful and will always tell me if something needs to be done with my car. They are honest and very thorough and I appreciate all their help and great work. They make sure I have no worries about the condition of my car and I am always confident that I will have no trouble when driving anywhere. They have been super for years and I will continue to take my car to them for everything!
Greg, James, Keith and the rest of the crew are top notch at what they do. They are always accommodating and very knowledgeable. I'm grateful they are on my team.
Honest people with effective communication. Called when he said he would call and asked before starting services.
Keith helped find my pet I needed in record time after another dealer in Rochester told me it would take 3 days to get the part Keith found in in hours and Aaron had it put in that same day. Thank you for everything!! These guys fixed my car and had me back on the road within hours on the same day I brought it in. Your customer service is truly wonderful thank you for all your help!
Keith, Kyle, Aaron, Greg. WONDERFUL service. Top notch as always. Thank you for always being there and being 100%
Current visit and past visits smooth to get vehicle scheduled and dropped off...Always appreciated this store is unionized...Many friendly faces!
The same as the last survey.
We have been using this Midas franchise for over 10 years. We do not question their knowledge and honestly! When we call we are able to get in for service almost immediately.
I was highly satisfied with my Midas experience, because my truck was repaired in a timely manner and because the shop explained to me thoroughly what was wrong with the vehicle, the process they need to take to fix it, and they explained the pricing thoroughly as well.
I've been using this Midas for 20 years. They still have the same core staff and do excellent work. I trust their advice and am grateful for their good work.
everything is communicated and performed very well
Only took an hour to diagnose and repair my problem and the price was very reasonable.
Extreme trustworthy, knowledgeable, and service satisfaction!!Great communication, ease of scheduling, and exceeding expectations!The staff is professional and poilite.Very well run shop.
I have never felt like I was taken advantage of and 25+ years that I’ve been going to this team. They always explain everything clearly, their prices are always fair, and they always look out for my best interest
I have been taking my cars to this Midas location for 10 years. They are the Best!
Excellent service as well as friendly staff . Competent efficient work done in a timely manner . Clean inviting waiting area while work is being done .
Great guys, they are friendly and honest with super affordable top-notch service
Everyone there is friendly and helpful! Never had a problem with them snd I have been going there for years.
You are treated with respect. They always let you know whats going on. The people they are very friendly and professional. I have been going there for a long time and will continue to go there. you can always trust your car with them. Greg, James and Keith are true professionals at there jobs. Hats off to them.
The gentleman at Midas Rochester minn north broadway have been taking care of our cars for 20 yearsKeith, James Greg are fantastic
This Midas team provides service as though it’s for their own car. They’re very thorough and honest.
Called and they got me in as soon as possible and the communication was great with what the issue was and pricing was clearly outlined as well. Incredible crew here and pricing is very fare.
Keith, Gregg and their team always provide honest outstanding service. I trust them 100% with and vehicle needs.
All of the employees are always super friendly and nice and today was no exception, we trust all of them completely with our auto needs.
They seem to be pretty honest. For instance, I went in several months ago to have my brakes changed, or calipers replaced...or something along those lines...and I was going to have all four replaced, but was told that wasn't necessary and that I only needed two. That saved me about $400 bucks, but more importantly, their honesty earned them a customer for as long as I live in the Rochester, MN area. I take my vehicle here for all my oil changes and preventative vehicle things.
I called Keith about some wheel noise. He said I could bring it down to the shop, without an advance appointment. Turned out to be a bad wheel bearing and broken CV boot. Car was fixed the same day and ready by the time I finished work. Strong customer service, strong work ethic.
Everything goes really smoot and everyrhing is done promptly
The only place I bring my car. They have never had any turnover that I can tell. Other than the high prices, I have never had any issues
Great professional customer service,
The staff at Midas are so great. I trust them completely. They had to check several things for me and nothing was needed which it could have been different and I wouldn’t have known the difference. They are so friendly and always call me if they find something that needs work. Making appointments are always easy to make if the car or truck needs to be done soon or can wait a day.
Define I am so happy that I found out about Midas in the early days that I can I will tell anybody they want good service and people to help them go to Midas all the guys they're all wonderful they're very helpful and I'm very proud of them thank you very much
Not only were things explained clearly, I felt the service man gave very caring advice on futt
I have used Midas for 30 years and can’t remember a time when I was not completely satisfied. No appointment visits, emergency situations as well as routine service/maintenance have always been met with a friendly, helpful attitude. This group has saved me so much time and money over the years with good advice, good service and Knowledge of having things done correctly the first time. I can’t thank them enough.
As always, literally the best service experience for car maintenance and repair. Friendly, professional, timely.
After the battery was changed, the radio quit working and the owner contacted Honda dealership for the code to restore it!
Honest, clear assessment and estimates
The team in Rochester is one of the best. They are always courteous and straight forward. I always refer mu friends to Keith and the guys.
Great service, very friendly.
I've been getting my vehicles serviced here since mid-1999; same staff, same hours, same great services! The prices are competitive and they've never disappointed my husband or I.
I always trust them as they don’t oversell something I don’t need, they are extremely friendly and helpful. Love this Midas!
Timely, professional and friendly
Focus on delivering work for price communicated with professional estimate that includes tax. Other vendors are not as professional systemwide in area. Keith mgr has also had no surprises for price quoted.
The employees were friendly and honest
My car had an oil leak. The associate brought me back and showed me what was going on. Helped explain things and answered all my questions.
The staff is very friendly and knowledgeable. They always let me know if they find something else that may need to be fixed, but also if the repair is critical or just something to watch.
They are always really nice I go here all the time I really recommend this place you won’t get service like this anywhere els! Friendly bunch of people.love.
They got me in right away without delay and kept me well informed about what they needed to do.
Great people. Great customer service.
They are friendly, knowledgeable, quick turn around time, reasonable, trustworthy and fair
I give exceptional high marks to the customer service I have experienced at Midas, as did my late husband. They have taken very good care of my vehicles for several years and show utmost respect and concern for me also. I trust their advice and know that the work will be done right the first time.
All the guys at Midas are honest and offer great service . Thanks to the crew.
Been with the neighborhood Midas since 1997. They are the best and most honest guys. Have had at least 6or more vehicles since and they have been so good keeping them all in shape for me. This last time had tire rotation and service was excellent. Would re
I'm very happy with the service I received and how quickly it was done. I was able to get a ride to my home and as soon as the car was serviced received a call and they came to pick me up. Very friendly guys. Just can't say enough good about Midas and th
Keith, Greg and their crew have always done quality work, and on a few occasions assured me I did not need an expensive repair that I thought I needed and was prepared to pay for. They have proven to be honest and competent.
I received immediate care when I came in and they were able to do the work that day. I received a ride home and got a call within the time they told me and they came to get me within 15 minutes. Always pleased with these guys and have been having my car serviced with them for several years.
Friendly staff. Knowledgeable mechanics. Quick but thorough service. Willing to go the extra step for their customer!
They are always personable and they do excellent work.
I trust the Midas professionals who explain the issues my two vehicles experience and know that they are providing the best possible service with each and every visit. The team makes me feel heard and understood.
This was actually my first scheduled time at Midas. They were efficient and on time. Will definitely go back.
Have Been going there for past the 35 year’s , always friendly and great service . Thanks Mr. Wix
I have been going to this Midas location for at least 15 years now, if not 20 years. We will not take our vehicles elsewhere. Keith (Franchise Owner) and his staff are second to none. The bottom line, we TRUST Keith and his team. We get all of our service work done at Midas, and we've not given any thought to going anywhere else. They do the work that needs to be done, and they will recommend future service and something they catch on inspection. We feel that the Midas Family is part of our family! I've lived in Rochester, MN. 40 years now, and anyone I come into contact with who has questions about where to service their car, I automatically tell them, without hesitation, Midas on North Broadway in Rochester. Just an all-around great group of automotive professionals. Every one of them!
Outstanding service and workmanship
"Always quick, friendly, and honest service. Top notch for sure!"
"I would recommend Midas to anyone because they have excellent service and the guys there are awesome, friendly, and know their job. I just trust my vehicle with them for any repairs or regular checkups. "
"This is a review of Midas in Rochester, MN. Before going to Midas, I went to Darryl's Muffler Shop and despite me having an appointment, he wouldn't even look at the car. He listened to it from across the parking lot, and said its the manifold and it will "
Had exhaust and brakes repaired. Service was done quickly and cost was reasonable. Will definitely return for other services.
Always great service. Good advice. Leave feeling I was at the right place for service. Thanks guys!
"Great Job. I am completely satisfied with the repair. I also appreciate the time and effort you guys took to find me a used window motor and the scheduling flexibility to get me in to have the motor installed,"
I always appreciate the customer service I receive at Midas. They take good care of my car and I trust their recommendations! It's a pleasure doing business with them!
"For nearly 2 decades I've preferred local small business owner's for my auto service needs, having many sub-par experiences with chain stores (i.e. Tire Plus). However Midas has been wonderful in their service and personal approach. I appreciate their frie"
Everyone was friendly and professional and did a good job with the oil change. My only complaint is it took a little longer than I expected. I had an appointment and was expecting to be there about half an hour. It was almost an hour. They were very busy.
Outstanding service in getting my brakes repaired and catalytic converter changed. Greg and his staff are highly recommended!
They were awesome friendly/ fast. Definitely be back!!
Used the on-line auto scheduler received the confirmation email and everything went as planned with great service. I plan to get all my oil changes from Midas. I also used a coupon to get a good price.
"Outstanding timely service, honest and expert evaluations, best possible pricing. Very trustworthy and professional."
Keith and his crew are the only ones I trust with my cars. Always excellent service
"I have been going back to this Midas shop for 15 years for all my auto repairs. Fair price and great service. Have had brakes, air conditioning, muffler, oil changes and other repairs over the years. Steve, James and all of the crew are great."
The entire team at Midas North Broadway Rochester provides service with a genuine Midas touch. All the services and products they deliver give the customer the GOLD STANDARD feeling when the work is completed. You will drive away in comfort knowing the wo
Always fair. Don't try to sell you something you don't need. Work done in a timely and professional manner. Wouldn't go any other place.
Great service...stick with the neighborhood knowledgeable professionals. Skip the stealerships and their shady drug smuggling local mechanic partners who pack your car with coke and refer you to the next junkie front shop as a hot potato and steal your money...
I will not take my cars anywhere else. Keith and his crew take great care of me and my Jeep.
Fast. Amazing service. Always the best here
"Can?t say enough good things - they make every effort to accommodate your schedule, do an excellent, thorough job, and let you know what to anticipate down the road. Would never go anywhere else."
They were very fast and very thorough. Did a great job communicating and were very helpful.
"Professional, speedy, thorough. "
Honest and and great service..
Good work! Love these guys!
Midas is the place to go. The guys are so friendly and helpful. Their work is tops and their prices are reasonable. I trust them totally. I?ve never been disappointed.
"Today was my first visit to Midas in NE Rochester (oil change/check engine light). I was very impressed at how kind and courteous they were to each and every customer, despite the fact they were enormously busy. They did great work on my vehicle at a great"
Love these guys! Honest pleasant helpful!
Was treated great, price seemed fair. People were straight up and honest. Car is working great!
"I love bringing my vehicles here because I can have confidence that they have been worked on well, and that the folks here have not worked on my pocket book. Great job y'all. "
I will not take my vehicles anywhere else. Great People. Honest People.
I have been going to Keith, Greg, and James at Midas on North Broadway for probably 15 years now. They are very friendly, knowledgeable, and efficient. It they cant fix something, they will tell you who can. Best of all they are very honest. Take it from someone who has discovered dishonesty at three other Rochester auto repair services in the past! I will always be a Midas customer.
"At first when I pass by here I just want to change two rusty screws, they enthusiastic, efficient,patient (especially for a man whose English isn?t good ) impressed me. So I came here again to take care of my car, Again they professional, efficient, fair p"
i recommend you guys to everyone your guys customer service is amazing every time i come in which is often feels like im goin to a family member. Honest hard working people who i will continue to support.
I've been going to this location for over 10yrs. I've taken my car and my kids' cars there - always satisfied with the work and service.
Awesome Service at Midas!
Great service and they always have a great attitude.
Everything is done just like it is suppose to. Great service.
"I ran out of gas in the middle of an intersection, minding that i had a weak battery, and pulled my car into Midas where they said I would need a new battery and an oil change. Prior to turning my car in, my car didn?t sound out of the ordinary, didn?t dri"
did an outstanding job like normal
did an outstanding job and always do for all my vehicles
"It was too cold in the waiting room . . . . other than that, all was fine."
Awesome work and friendly service. They are not pushy about selling service or products. They are honest and fair on prices. They will recommend if you need or don't need the repair. You can trust them. You can decide what you want done. Turn around time
"The car was serviced on time, completed in a complete and satisfying manner and delivered on time. I will return again (as have I for 10 years) when I need service."
"Very helpful, courteous service. Kieth as always very helpful"
Friendly, Great service and on time
"If it wasn?t broke, it didn?t get fixed. That?s the best kind of shop there is. I had been taking my vehicle to the same mechanic for 7 years who I trusted very much before I moved to Rochester so I was very happy to find that Midas is as honest and cares"
Excellent job always very fast and efficient service!!!
Thanks for all you did working on the credit card. I appreciate that. I've never had someone let me go and try to work it without first getting paid. I really appreciate that. I will give you more of my business in the future. THanks.
"We were here for medical reasons had car trouble at shopping center,Midas was recommended less than hour later we were on the road great people!"
These guys are the best! Truly care about the customers... they always make you feel special and always accommodating!
Excellent service. They are always helpful and take efforts in explaining you.
The guys at my local Midas are great! The customer service is outstanding. I take my car there for everything and I am always pleased.
My Acura MDX was in need of a new timing belt . Midas did it in a timely manner and did an excellent job .You simply couldn't find more service friendly people to work with .
"Very disappointed. The staff were friendly and the wait was not long, however at least 2 things were missed in the oil change service. I drove to Midas from out of town, had many other options. I chose Midas due to the coupon and brand name, figuring they "
"Keith and the crew are an eleven on a scale of ten. I received an estimate before the work with three choices. I chose the middle one and they did a great job for less money as usual. Honest, skilled, experienced,on time and friends.Thank you all,Dale"
"I have been bringing my vehicles to Midas for 18 years. I trust them, they do good work, they know who I am and I trust them."
"Midas replaced front light, checked the brakes, and checked the battery all in less than 45 minutes. Well Done!"
Excellent service as always!
Keith and company are excellent!
"Greg took my pickup in right away after I had asked him when they could replace the muffler. Great service, very friendly and they know me by name also a great job done."
Greatest to get me fixed and on the road.
From out of town and was treated neighborly. Several employees very friendly and outgoing.
I liked the text message with a link with pictures and explanation of what they found.
Getting my MDX back late from the body shop left me with only one day to get an oil change before leaving on vacation . Even being booked solid for the day they fit me in and got it done . They went out of their way and it was greatly appreciated .
"Every aspect of the service was top notch - customer interaction, quality of work performed, price charged"
As always the team at Midas provided great service and value! Very thankful to have their business in the community.
took good care of us. Were quick and efficient.
First class auto shop! Thanks
These guys are GREAT! It?s why I don?t worry about my car failing! They let me know what needs to be done now and what can wait and let me know of any concerns they have! I will keep coming back for sure!
"We have been going to Keith and his staff for year's now. Frankly, we won't go anywhere else for our vehicle repairs. We can trust Keith and he and his staff truly care about their customers. They will advise you of anything they seeing going on with yo"
"Friendly service, knowledgeable staff and a fair price. Not much more you can ask for. Mechanic called and gave me my options for fixing our aging minivan noting what's most important on the list, then did just what we discussed. "
"Thank you Midas for taking such good care of us - and our cars. Your skills and customer service are top notch! We highly recommend this Midas to anyone looking for repairs, tires, an oil change - whatever your vehicle needs!"
"For over thirty years we have been more than completely satisfied. They provide accurate estimates followed by ""do it right the first time"" work at reasonable prices. I recommend Midas to anyone who needs auto service."
"Midas has been my go to auto service center for over 13 years. They treat you like family, fix only what needs to be done at a fair price. I take all my vehicles here for service."
Very helpful friendly and willing to work with my schedule and even provide a loaner car since the work took all day. Best automotive service that I have ever had( I?m 62). I won?t go anywhere else.
"Very good in getting my car in fast and getting the work done. Also, thought they were informative in what was going on. I would go back to them for service. "
Terrific guys that work there and so pleasant. Would highly recommend this place and their work is top notch. I trust the work they do.
Even though they were busy the day I stopped in - they took good care of me in a short amount of time - had some bulbs replaced.
"Low oil pressure light kept coming on in my wife?s car, dreading the bill wanted to ignore it, was fixed fast and way less costly than I feared."
"owner is great, employees do a great job communicating potential problems with your vehicle without making you feel like you need to get something fixed right now. I always use this shop!"
Not even 1 star poor work rude and wouldn't recommend. Will never go back
" I had my car fluids changed at Midas, as well as an oil change, and it has performed very well since. It should be good for another 50,000 miles with the care they deliver.Jerry S."
I am always extremely happy with the service I receive at Midas! I always get treated great there. It?s one of the only places I will go in Rochester to have work done on my truck anymore. Awesome customer service and knowledge and very attentive and kind!
"I?ve been taking my car to Midas for a few years, and they never try to sell you service you don?t need. They give you options and let you know if you can get more life out of parts. They do their best to accommodate customer timetables and are super to wo"
"Friendly, efficient and great service."
"Steve, Craig, James and the whole crew at this location have taken care of all my vehicles for almost 18 years, and my mother?s car before that. They keep me up to date on maintenance that is due, they do more than oil changes and mufflers and are very hon"
You guys changed all oils and fluids and it was actually finished quite early. Thanks.
