The staff were extremely friendly and nice to me throughout the process. The pricing was good compared to their competitors. They finished my car quickly.
The staff was so friendly and fast.I was able to wait with my car which us really important when you only have the one car and can't just drop off the car.
Friendly professional individuals. Always quality work
Nick and his crew were amazing. Great service and great prices
Job knowledge and explanation of car conditions.
I called several establishments for help and pricing with my car’s issue. Midas quoted a competitive price, knew exactly what I needed, and was able to take my car immediately. They fixed it quickly and it passed inspection the next day.
Doug the guy and Wesley they was pretty coo explained errything on detail friendly workers and highly satisfied on the work they have done will definitely come back
Technician was courteous and helpful
I was able to drop off my Traverse, walk to work and walk back to pick it up once the work was complete.
Love this place! Reasonable prices, friendly service, good quality work!
Ease of making appointment. Got the services that I needed in a timely manner with friendly atmosphere. I feel the mechanics were honest
Doug was amazing at explaining every step of the way. He quoted me a price and then looked for a better price and found it. He explained to me the next steps and. Overall great customer service!
I have been coming to this Midas for over 10 years, and have always had good service.
They were fast and efficient. I only came in for an oil change. I wound up needing new brake pads and rotors. When all was said I done I was out of there in less than an hour and a half! And my car feels great!
Service provided was top notch and the staff is very pleasant and easy to work with.
Fast and efficient work. Good people.
I have taken my vehicles to Midas for several years. I like the customer service and the coupons. And I like that tire rotation is included in the oil change service.
Ease of making appointment online and the online coupon was applied seamlessly
Megan was extremely polite when calling to confirm my appointment!
Techs lazy. Was asked if I am sure I wanted to rotate tires . I said yes your special says free rotation. They said ok. After I waited and waited I walked to see what was taking so long , there were 3 workers , no cars left to work on in garage just hanging out in back. My tech is trying to figure out how to reset oil light . I asked what’s going on. Did you totes tires. He says no , did you want . I said just give me my truck back . I have been here 2 hours and I will set my own reset light. They did not want to rotate tires . Even though it is part of the special. Bait and switch techs lazy that’s why I went there to begin with. Will stick with dealer
I waited 4.5 hours for a 30 min break replacement & was charged $200 over the quote AND the brake pads were under warranty. Wesley, the assistant manager tried repeatedly to blame customers for his mistakes & his clerk & mechanics were repeatedly forced to make up for him
The associate that serviced my vehicle made certain to communicate at every step of the process, calling multiple times to keep me updated about everything. Weslie, the associate, was extremely friendly and answered every question I had in easy to understand terms and made me feel welcome to continue asking questions.
Service was excellent, prompt, and the counter person was very professional and personable.
I would like to use a data appointment with friendliness of the staff the Quit this inefficiency of the service
Wesley, Darren, and Meagan were all very friendly, welcoming, patient, and helpful toward me. It was obvious they care about what they do and the people they do it for. I’ll definitely be back.
I requested an appt on-line and heard back from Megan within 1/2 hour with an available appt in a few days. My car was taken back almost immediately after I arrived. Megan confirmed the inspections when i checked in and they completed the safety and emissions tests quickly
Great service! I'll be back
We're friendly and knowledge staff
I arrived at my appointment. The serviceWas exceptional. She got my information and keys quickly. Understood what I needed. When I came back from my walk within the hour the car was fully serviced. It was just an oil change, but the service and professionalism exceptional.
Have been coming to this location for years and have always received great service.
My coupon included a tire rotation with my oil change but they said I didn’t need one.
Not much to tell. I needed a new CC and they installed it in short order. My car drives better than it did and I'm completely satisfied! Now I'll see if the MPG goes up! I have a unique perspective on MPG because I'm used to driving old cars (1960's with big blocks) so I'm used to 6-8 mpg. and even at 12 mpg I'm happy but it did do better when i bought it 3 years ago.
Lisa at the front desk was awesome! She made waiting for my car such an enjoyable time (sounds crazy to say when getting brakes replaced. The associates who worked on my car were very thorough and didn’t not try to sell me any additional work for my car but made some recommendations for next time. Great experience!
They were very polite and professional
Did everything I ask them to do
They were very efficient and fast. I thought I was going to be there for a hour but I was done in 25 minutes.
Outstanding service!Wonderful experience and I will be coming here from now on.
Asa was very personable and easy to talk to.All was explained completely.
"Thieves attempted to cut my catalyst converter but I stopped them, of course not before they cut one end of it. I went on line and made an appointment at 11:30 at night and received a phone call before 8:00am the next morning! We made my appointment for 11 and Ace was the best! I was very lucky and all they had to do was weld it back together, the technician showed me what they would be doing and what the thieves had done, ?I hate that I didn?t get his name?. I was in and out in less than an hour. Best service I?ve received in a very long time! Would definitely recommend them."
"I?m a Navy veteran who was recommended to the Midas at 10542 Watson Rd. in St. Louis, Missouri, and ladies let me tell you, I?m a black woman that had reservations about even going alone, but the guys there were ?AWESOME ? Asa Parker, OMG, he?s the Best Ever!!! He explained all details where I totally understood, he made me fill soooo comfortable. I give them 10 Stars!!!!!!?? Ladies, come here, get yo car straight!!! They are the best!!!"
Have been coming to this Midas for years, only ones who have worked on my vehicle, over 10 years. Have every receipt that I have spent there. Love the customer service.
Service was fantastic. Jesse the main mechanic was prompt with my vehicle. It runs like a new one. The management was amazing with us. I will most differently bring my car back for any other mechanic issues.
"I have been going there for years and have had good service and people that care. I have not had a bad experience, and would highly recommend them. "
Always courteous and explain in layman?s terms what the problem is and what they are doing.
"Had a great experience here! Costumer service was far above my expectations. The service manager Ace was very knowledgeable and friendly, which seems hard to find nowadays. The exhaust work done to my truck was fairly priced and done in a timely manner. "
I went in because I thought I had an exhaust leak. Midas diagnosis was a brake booster vacuum pump leak that was leaking onto the catalytic converter. Fixed and smell is gone. Very pleased.
Very friendly and helpful with what was best for the vehicle. Also gave recommendations for others needs the vehicle may need.
We Done! In and out in about 45 minutes.Very good job!
"Hopefully this review gets past the star (low) filter! On July 30, 2021, 10am, we took our car to Midas to have a headlight bulb replaced. Two hours later after much confusion in the shop and no bulb ordered, I informed P.J. Stroich (in charge) that I woul"
"On Friday July 30, 2021, we took our vehicle into Midas for a scheduled routine headlight bulb replacement. After 2 hours the repair was not done and was barely started. They said the part was ordered and we found out it was not ordered. We decided to l"
"First time in years I purchased a used car. For 2 decades I had purchased brand new so I required no inspections when titling. Lou Fusz Subaru failed to re-inspect my car and kept me hanging for a month. Finally, took it to Midas, and was done in 15 minute"
I went to Midas for wheel alignment and now my car is even worse.
"Worse attitude then I could believe and I thought the first day I went he was having a bad day went back days later with the same attitude and down right rudeness, I took business elsewhere. Still unbelievable. Unwilling to earn my business could care les"
I took my cars to this Midas Location for over 15 years. Never had an issue and the staff was very knowledgeable and proficient. Never had to take a car back for the same issue. Fast-forward to Fall of 2020. New management took over. Took a van to them in
Nick and Bryan did a lot of research and got me a great system . Bryan did a great job installing it. I'm very happy with the professionalism of the work
Excellent work by good mechanics at a good price in a timely manner. Would go back for additional work if needed.
"I had to have my car towed here because I had a flat tire. Nick worked on my car while I was at work down the street and when i picked it up, he gave me a very thoughtful discount that I deeply appreciated!!! everything was well-communicated, swift, and ha"
Best non- dealer. Service I have experienced since living in St. Louis. Will use this Midas location again.
Very courteous and on-time performance
"I have been a loyal customer of Midas for probably almost 20 years. We have three cars, and we bring them all there. Recently, I needed an oil change. I called ahead to see if they could fit me in, and they said sure no problem. I got there shortly aft"
"I got a transmission flush, radiator flush, and power steering fluid and received nothing but top notch customer service. They always inform me of how other parts or services that may be needed soon but absolutely no pressure or sales tactics to get it don"
Alignment was not done correctly
Absolutely the worst 100% scammers... wouldn't let me give one start idk
Dropped off my vehicle to get front brakes was given 3 different prices. Even though St. Louis County has an ordinance no one was wearing a mask and no one was washing their hands. My car was returned to me with grease all over the steering wheel and shift
A $17.99 oil change with tire rotation cost $102 I asked for full synthetic Mobil 1 and do not replace oil filter cartridge they charged me anyway on the bill for oil filter cartridge not sure whether or not they replaced it not even sure if he even changed the oil when I asked if they rotated my tires they said it was not on the bill I had to straighten that out real quick no I was not satisfied I was better off changing my own oil !!!! I give only one star for below fair
They are wonderful- Brian treated us because I am a healthcare worker
"Love this Midas, they help without pressuring you but keep you well informed. Drop offs get done usually before you even wake up for the day."
We take our truck to this Midas for all of our truck needs. They are great!
"Brought my car in for work and to sign a MoDMV Waiver for emissions based upon work that this Midas shop performed. The manager and technician refused and call me and my son fu***ing idiots as he walked out of the office, in front of other customers as wel"
I go oil change and tires rotated and inside air thing changed. You need to get a tire reset machine for the newer cars since everything is run by computers.
Great service. They always take care of my gmc
PJ and team have horrible customer service. Waited an hour and a half for an oil change because they didn't have the filer in stock and had to go to the local store to purchase. That process took way to long. They also put 5W30 in my car, it calls for synthetic 0W20. Overall, do not go to the crestwood midas
I've been taking my car to this Midas location for years for a reason.....great service and awesome people. I wouldn't trust my car to any other place.
My family has been coming to this Midas for about 5 years without issue. Today my husband's 9:30 appointment was not kept and at 11:05 he was still waiting. I spoke to the manager PJ and he had very little to say as to why our appointment time was not kept
My kid broke down a hour away from home. Had it towed to Midas. I thought they would be reasonable and when I asked Tj told me they are a full service shop.Tj said they would be able to get right own it. He called me back later and told me it needed a heat
Great bunch of guys. Always have time to work you in. Great service!!
I keep coming back to Darren as my experience s have always been good! TB
I was not please with the service at all and would not recommend the Overland shop to anyone
Stay away from this shop! The owner is a crook! He is dishonest and rude. I would NEVER go here again or recommend anyone to go here.
Midas got the door handle covered in automotive dirt and got it all over the seat too. Tried to clean the seat and made it all wet so when I picked it up and drove home I noticed how wet it actually was. Also terrible service didnt explain the issue instead just did the work and charged me for something that wasnt even the issue.
The staff at the Sunset Hills Midas is amazing! They really do make sure things are fixed right. I have had several complicated problems my long time mechanic couldn't figure out and they were able to get things right in short order!
Always a great experience which is why I always come back. Staff is very friendly and so is the owner. Tom
"would like to see cost for tires *set of 4 and 2]for example: cost for tires, mounting and balance [2 tires and 4tires] for P225x70xR15.It doesn't make any sense to get e coupon if I don't know the price up front."
"Went in for an oil change and I asked if they could help me put my brake lights in, which I?ve taken to other shops and stores and never had to pay, associate said yes but did not make me aware it would cost until it was time to pay. I explained I wasn?t m"
No surprises. As expected.
"They did a good job on the repair, but my steeling wheel and floor mat was filthy and they did not even apologize when I called them to let them know. Now I may just be nit-picking, I don't know, but I just thought when a person has repair work done that t"
Darren is the owner of this location. I have been taking all our vehicles to his store for a decade. He is honest and does good work! Tom B.
Everything was great. Oil and tire rotation took less than 30 minutes. The owner is why I continue to come back to Midas. Very honest when it comes repairs. Always a good experience for our three cars. Tom
"Outstanding service, courteous and explained clearly what work needed to be completed and the cost prior to work being done and very timely. Very satisfied customer."
"Midas has always been fair and courteous with me, I believe. But, That being said, when my car broke down they offered a house call which was awesome cuz my serpintine belt broke and they said I would never make it there. Saved me a tow bill! Yay, me!!! Bu"
"Brought my car in to have my muffler checked out. They told me it would be close to $1,000 to fix my muffler. I told them I would shop around. The owner Darren started yelling at me that if I didn?t like their prices I could take my **** car somewhere e"
"Brought my car in to have my muffler checked out. They told me it would be close to $1,000 to fix my muffler. I told them I would shop around. The owner Darren started yelling at me that if I didn?t like their prices I could take my **** car somewhere e"
"I had a great experience at this Midas location (Watson rd in St. Louis, MO). Walked in thinking I was going to need to replace my tire because it had a piece of metal in it. I left the car then went back for it within an hour and they told me there was "
Explained and completed everything in a efficient and professional manner.
"I NEEDED SERVICE AND IT WAS DELIVERED WITHOUT HESITATION AND A JOB WELL DONE. I WOULD RECOMMEND TO ALL. A PLACE THAT TRUELY CARES, NOT JUST THERE FOR A BUCK. THANK YOU VERY MUCH!!!!!!"
" I will not take my cars anywhere but this Midas. Knowledgeable techs and friendly service. I just drop the car off and tell them to fix it and call me when done. That's how much I trust Darren and his employees. Try them, You won't be sorry."
This shop always goes above and beyond when I bring my car in. I also trust them with my car and that they are only doing repairs that are needed.
Came in for an oil change and tire rotation. Took almost 2 hours. Tires never got rotated. One worker was on his phone and another was sleeping at the desk in shop when I went to check on my car. The manager was very nice but he needed to get a handle
This is the only place I will take my vehicle for any repair & service. All the mechanics are super friendly & trust worthy. They aren't out to scam you in to repairs/services you don't need.
They never steered me wrong.
"I brought my Camry in this morning because it took 20 minutes for my car to start. The manager, Chris, was super helpful, and and his techs got my in and out of there in less than 15 min.I highly recommend!"
"My vehicle was towed to the facility, faulty fuel pump and a full gas tank. AAAH WHY WAS MY TANK LESS THAN HALF WHEN I PICKED IT UP. DID THEY LOOSE 10 GALLONS OR DID IT GO SOMEWGERE ELSE - VERY STRANGE DONT YOU THINK !!!!!"
"Wish they would wipe the underside off when they finish the oil change,otherwise everything is great!"
"I just love the guys at my Midas in sunset hills! Darren is the owner and is very honest and saved me a bunch of money by letting me know that what was wrong with my car could be covered under warranty, which it was! I was sold right there on him and his a"
Paid $50.00 to have the tire pressure monitors relearned.The tech was unable to get a response from the computer.What he didn't understand was the system had turned itself off. Yes they took my $50 anyway
Yes I would refer someone to Midas on Watson Rd in Crestwood. Great customer service. Mike and Greg are great!!
"Great services and excellent customer care. However, upsets me that the prices charged are literally, and proven, 30% to 50% more than any other place I compared ??"
NEVER go to this location! They overcharge and are deceitful. They charged me for a part they did not install and then put in the wrong part! Had to have my car repaired 2 additional times. Gave conflicting stories about the issues. Very unprofession
"I brought my car into the Watson Road location after having secured an estimate comparison to another dealer. Significant repairs were necessary in order for the car to pass state-mandated safety and emissions testing, also so that I could obtain renewed "
"Brought in for emission inspection, was told it would not pass, but will give us estimate of repair. After time, estimate over $400 we declined. Owner said we need to pay for diagnostic fee before we can leave. not informed a charge would incur prior- he t"
