Midas Durham est votre centre multi-services en matière de freins, de vidanges d’huile, de pneus et pour tous vos autres besoins d’entretien d’automobile

In the past, this Midas has always offered the coupons that were available. They did not do so this time and I paid over $111 for an oil change. I will be going to Walmart from now on where the price for full synthetic is $58 plus tax & disposal. That's almost 30% less! We've been going here for a few years. I'm disappointed because this Midas has always been good to us, helping us with referrals for tire repairs that they could not do, for instance.

The service was very quick and easy. The communication was thorough and I wasn’t bombarded with them trying to up sell me things I did not need.

Agent was friendly and careful

Guy was really nice. Didn’t have to wait too long before the cat was finished. I asked for wiper blades and he went out in parking lot to install them. Very helpful

The scheduling and inspection was smooth and then everything was explained to me in detail. I stayed with the car and so it I had to wait. It is a busy place and so it took a little longer, but I was satisfied with service.

This Midas is convenient for me being close to my work but even if it wasn’t I would still go. The employees are friendly, honest, and clearly communicate about my car. I feel like I’m in good hands.

Great Customer Service!! Chase kept me informed and approximate time my vehicle would be ready. I would recommend Midas to my friends.

Everyone was nice and explained the problem.

Same day appointment and quick service

Clearer communication about vehicle problems and the TIME to fix these issues especially once the work has begun are necessary. Leaving a vehicle an entire day with the promise of work to be completed in “2-5 hours” created undue hardship and problems for people depending on this vehicle’s expensive repairs to be done in time promised. Nobody called to inform me the vehicle would not be ready the day it was left, nor the following day when I called again to see if my car was ready. Thankfully it was, but nobody contacted me when the work was done.

I am very satisfied with the service to my vehicle as well as the excellent customer service given by your associate Chase. He explained every step of my service in laymen terms showing respect giving the knowledge he knows.THANK OU MIDAS---I would really like to have a Midas in Fayetteville NC so I dont have to drive so far for excellent service

Great service

Great customer service!

Chase and the whole team were welcoming, genuine, supportive, showed empathy which is rare for car shops these days. If my wife and I were not moving I would have them be our sole auto shop. I will be bringing my vehicle in as well one more time before I move because of the service your team provided.

Overall friendliness of staff, timeliness of completion of service. Staff went out of their way to get my vehicle serviced under warranty.

Your associates were very helpful and friendly, they explained to me everything that I needed done to my car to keep it always road ready.

It was uncomfortably cold in the waiting area, would have been nice to have the tv or music on while waiting.

There was a vehicle just like mine when I pulled in! The same vehicle was pulled in before mineThen my vehicle was pulled in. The techs look at my vehicle then call me into the bay They tell me a few problems with my vehicle then one of the techs goes to describe how my parts should look under my car. He tells me that’s his van in the bay and pulls it up to show me how my part should look under my van. Which only made me wonder did he mess my van up so that I could come back for them to work on my van so he could get parts from my car . I was shocked because the associate told me that was his vehicle and then compared it with mine now all of a sudden my vehicle needs 600$ worth of work. When I’ve had no leaks in my driveway until I visited Midas I real think they messed with my car so the associate with the same vehicle could get parts

I am very satisfied with the level of service that I received from Midas-Durham location. The check-in process was easy, I received periodic updates about the status of my vehicle. The mechanic took the time to explain to me what recommended service I will need at my next appointment based on the mileage of my car.

Easy to schedule, price was reasonable.

I've always taken my car to be serviced as this locations. The technicians are great, knowledgeable, and understanding. I truly appreciate them fixing the issues with my car. I feel like I got a new car. I will definitely be back!

We have been using this Midas center since moving here from Northern NY. The owner has always been honest and very helpful. Pricing is always competetive. The owner has directed us in situations they were not able to solve and has helped us to save money and hassels.

Scheduled online, but had to call to confirm- not a big deal. People were great to work with. I was missing lug nuts key, so they couldn’t rotate tires (my fault) they tried to help and we walked through whole vehicle before giving up. Coupons made price reasonable for an oil change and inspection.

I've been going to this Midas for over 5 years. I like the workers there , if this team were to break up I would probably find another shop. Familiarity is important to me, they know me very well and I'm very please with how my vehicles are serviced there. Chase , Rejah and Freddy.. Chase is my favorite !

The associate was very friendly and helpful.

I like the friendly honest service at this location.

I received an appointment 30 minutes after I requested one. When I got there, Rajesh told me exactly how long it would take, communicated with me during the service, and was very respectful. It was a great experience overall

The people who worked on my car were friendly, knowledgeable, and offered excellent affordable solutions to a potential issue with my battery. That problem was addressed and hopefully will prevent future problems. The professionals at this Midas have exceeded my expectations over the past couple years. Honest car care professionals who go the extra mile to keep my car safe and running! Thank you very much!

Too expensive compared to other shops and no offense but brake pads are just brake pads..not sure there is a quality difference

The friendliness of the customer service! No long wait time and the explanation of what was happening.

i obtained a diagnosis and solution within 10 minutes and was able to have the car fixed the next day (i could have stayed and had fixed within the hour but i wasn’t willing to do that).

El servicio al cliente es excelente!

I needed my car fixed ASAP and Midas was able to get me an appt as soon as i needed. I was hesitant with the 2 stars on yelp but glad i have them a chance. I needed a new alternator and they were very quick to give me a quick estimate and schedule me in. He showed me the paperwork showing my alternator failed their test, and then showed me the paperwork that it passed after it was changed out. He also made me aware that something was leaking. As a young female i am always hesitant to be taken advantage of $$ wise for my car. He showed me the part he took out of my car to prove it was leaking and damaged. All of these things gave me a piece of mind that my car would be working appropriately now. Very professional and quick responses.

I was treated as an individual with specific needs. Also, I was treated as a customer who has a history with having my vehicles serviced at this location. Everyone was professional, friendly, courteous. I had situation where I had to get my part. I was given the opportunity to retrieve my part. The cost was consistent with the estimate.

I made an appointment online, I received a call within 15 mins of scheduling to confirm. I arrived a little late but the Tech took me right away. He took me back to explain his findings. Great experience

Service representatives are always courteous and helpful. The service provider is always done well. They are honest and helpful.

Technician was very friendly and he and the gentlemen behind the desk were very helpful and answered all my questions.

Price for synthetic oil change.

Cause y’all let me know everything that was going on with my car and y’all said once I get new lug nuts y’all can rotate my tires for free…

If you mess up admit it. I came with no lights on in my vehicle and now I have a light that I was quoted over $1,400 to turn off. I'm pretty sure one of your guys may have accidentally turned the sensor off or hit something to trigger the sensor. Decided itd be too much work to turn it off... And now I'm stuck. No sensors were on when I came in for routine service. The last place my oil was changed did not trigger this sensor. Why only at your team touched it is the sensor on? It has never been on and the car doesn't even have 90,000 miles yet... Needless to say, I won't be back.

Chase that works at the front desk (Durham/chapel hill) is very knowledgeable and very nice. I feel welcomed and they always inform me of what’s wrong with my vehicle before I have to actually pay.

Chase showed me the rear brake issues I was having and the work they will perform. It is great to have lifetime warranty on the pads. They did the work in a timely manner and was very happy with the brake work.

They guys is very generous understanding n has great customer service skills….

Great experience

Chase and Rajah are great ,they do a great job informing me about my car and keeping me on the road

The owner and his employees give off a great, honest, friendly vibe. I love this place. Have already referred my family members there.

The crew took care of my needs. The repair was more than expected but their recommendations were on spot. They were very patient with me and talked me through every step. The Latin I went to really took care of me!!!

The staff at this location is very friendly, explain pricing, and they are efficient. I appreciate not having to wait for long periods while my vehicle is being serviced. I previously have experienced long wait times, even with an appointment, at some competitor locations. Great Job! and I am a repeat customer and will remain so.

Price is good and work done is good

They know what they do and do it greatly

Been a customer here for years and always receive good service.

Quick, efficient, knowledgeable about my car and what was needed.

The mechanic!/Front desk man, Chase is welcoming , knowledgeable and very informative.

When your customer has been inconvenienced you should offer them something. Saying I’m sorry is a must, but more should be done.

Friendly, knowledgeable and helpful with out high pressure. I have them service my BMW and Ford Truck. I trust them to give me good advice.

The staff was friendly and professional. I got there early and was greeted by the staff, an even was able to clearly explain to me what was wrong. Amazing team!

The knowledge and friendly customer service was OUTSTANDING! Customer service is a dying craft, the service today was very refreshing in these post covid days. Chase & the gentleman that completed the job, I thank you for this experience and look forward to becoming a returning customer WITH FRIENDS.

"Needed some tires in a pinch and they were more than accommodating with getting me a quick appointment. Their pricing is fair, and the team members were all courteous and welcoming. It's great to know that they are so close, if I ever need other work done in the future"

We have been using using this Midas shop to service both our cars for years. They always do what is needed well without doing anything that is not needed. We do not know much about cars and so appreciate that we can trust them not to try to take advantage of us. Their pricing has always been reasonable and they try to give us any discount for which we might be eligible.

The Midas Team Members were very professional; explained, recommended and validated my concerns to expedite services with care and expertise. I was truly amazed at the workman ship and professional guidance given to me. Recommendation for work needed and completed really made the difference and won me over to Midas. Thank you.

"Great price, fast service and helpful crew."

"They were professional! Prompt, actually we?re about 10 minutes earlier than promised! I?ll be back! "

Easy to get appt online, great service and showed me some other issues that were going to need attention

Friendly staff and give options to problems found with vehicle

Great service! Good price! Done in under an hour! I’ll be back!

The technicians are professional and helpful. They provided quality service in a timely manner.

3606 Durham-Chapel Hill Midas is my go-to mechanical repair shop. We do all the basics there. They have been excellent in advising about warranty issues and other automotive issues. We trust them and will continue to use their services.

"I received my oil change from here and the staff was very informative, polite, and welcoming. Thank you for your service."

I am very happy with the service I receive from Midas. Everyone is very nice and knowledgeable. I trust them with my vehicle and would definitely refer my family and friends to them.

"It?s that time of the year for making sure it?s road worthy & Midas knocked it out of the park. Also, they showed me something to consider repairing."

Great honest service.

These guys are the best. They give you honest and straight forward estimates. They help you prioritize repairs to meet your budget and stress timing of repairs to keep you safe on the road. I have been scheduling service here for a couple years and you ca

"I have been to this Midas shop in Durham, NC several times and all of my experiences there have been great! Raj and Chase are real professionals and I trust them with my vehicles. A* 5 Stars every time :)"

The staff was professional and courteous. I have officially switcheded from Jiffy Lube.

"The Durham store is the best! The staff is friendly, professional and efficient. This was my third visit to this store and the level of quality remains high. During my visit in the Fall of 2020 I was shown the wear indicators on my tires and told that with"

Was good experience they were quick on time and honest

These guys are great and will never pressure you into doing anything. They go by the book and their prices are reasonable. They work with you to do the right thing. Quality work!

Service technician was professional and informative. Mileage was only 71000

This Midas Shop is the best from the staff to the work performed. My last appointment was for an inspection and it was done on time and quickly. Friendly nice people!

Honest and efficient! Always ready to help and service your car.

This was my first visit to Midas and I will be returning. The customer service was exceptional. I received a friendly greeting and a full explanation of what work was done and what may be required down the road. No high pressure sales techniques just genui

Terrible! Car was working fine before I started going to Midas. They gave me a list of things to be repaired. Now my car has started to act up, making sounds as if something is loose. I lost a hubcap a 3 days after getting service from them. I won't be going back to them!

They went out of their way to be helpful in a difficult situation. I was out of town and they worked very hard to get my warranty honored.

"I take my vehicles to this Midas shop for various services such as oil change, brake job, state inspection, rear differential fluid change, etc. I like the courteous and friendly atmosphere created by both the owner and his technicians. I am always plea"

"From the initial estimate to the final completion of the work, everyone was friendly, courteous and professional. This particular repair in my opinion was challenging and could easily have gone sideways because of the age of the vehicle and the amount rust"

Quick, responsive and friendly

Friendly, efficient and honest!

I moved to Durham about a year ago and needed an auto shop for my 2009 QX56. The folks at Midas in Durham have been awesome. Just all around great service with very competitive pricing. I highly recommend them.

Love working w/ the owner of this facility. He?s great to work with

"I had an appointment at 11:30. Got there at 11:38 and apologized, asked if it was still possible to get the oil changed and was told yes. Was given an estimate of around 33$ and told the man I was pretty sure I needed the special oil that was expensive. He"

"My experience at Midas, was a very good one. My car was serviced with a oil change and tire rotation in a professional and timely manner. I was very pleased with their work."

"They employee was absolute amazing .They offer outstanding services. Note: Please take care the restroom , give a make over. Is no very nice need to used the restroom in that condition. "

"I Don?t know how many words I am allowed to type in this with review, so... The entire team As far as I am concerned is rated five big shiny stars? Fred is very conscientious and always displays a top level of performance and the integrity... I am continu"

Worked with Manager and team. Great customer service. Fixed the problem by idetify root cause. Thank You. 100% Recommend

They told me straight up what was what with the car, and even took me out to show me what was wrong. No minor detail overlooked . I feel like I can trust these guys.

Always excellent service and great staff.

Excellent service and wonderful staff

"The owner, Mr. Rajesh Sutariya, is as honest , as the day is long. Took my car for test drive to isolate rear suspension issues. While car was up on the rack, he showed me the issue. Did not try to sell me anything, but gave me some suggestions. I w"

Everything went great.

Very Knowledgeable and if I had a problem it was explain to me very well and they sent me to someone who could fix it.

Excellent work. Thank you for installing my catalytic converter!!

Best service center in Durham!

I went there for a brake job and guy in front Paul try to over charge me. And the young black guy look at my brakes and said man you dont even need brake so I gave the young black a 20 tip for being honest. And I promise I'll never go there again

Outstanding Service ! Two thumbs up

"This was my first-ever visit to any Midas store. The customer service was very good, and the actual service that was provided was performed surprisingly quickly, given the issue that the vehicle had. I especially like that the technician escorted me to the"

"Been using this midas for a while . Always provide outstanding services. Raj does excellent job, because of his best advises and work I have been driving 20 miles from my home for both of my car repairs / maintenance."

"I was quoted $500.00 for front rotors and pads with installation for my 4Runner,and that was with a $30.00 ""discount."" I decided to ""shop"" it because obviously $500.00 seemed incredibly steep. I went to Auto Zone...purchased lifetime pads and rotors for $"

"You gentlemen were absolutely amazing, blew my mind and even taught me some information about cars. Even though I walked in, I was seen and got the diagnosis on my car quickly and it was fixed within an hour . i appreciate all that you did, thank you "

Excellent service. Friendly staff.

Great job - thanks!

Good Job.

"I have used the crew at Midas on Chapel Hill Blvd for many years. I have found them consistently trustworthy and not ""selling"" all the services they offer like the dealers do. They list out what needs to happen with the car (immediate and down the road) so"

Great service these guys really look after my vehicles from oil changes to any other need that my vehicle may have.

"It was my first visit to a Midas location in general and I was very satisfied with my experience. They were friendly, professional and trustworthy - what else can you ask for? :)"

Brakes still squeak. Also wanted alignment done. When to pick up and was paying and was told alignment had not been done. Couldn't leave my vechicle,because my rude had left. Was not offered any alternative.

"Midas has always been the place I take my vehicles. The location is great and the service has always been good. I took my suv to have the brakes looked at and an alignment done. When I checked in, I made sure that the alignment was included. Some problems "

They are very honest. We brought in two cars for an oil change. One was at 80percent full and they told us that the car oil is still good. It is rare to find honest mechanics. Most places would've filled in the 20 and charged us full price.

My experience with midas was wonderful. I've been the same center for years because of the friendly and professional services that are provided.

They let me know what needed to be done and how much it cost

very poor service will never go back

Fast service at great price but tried to tell me I needed new shocks and that the car would fail inspection because of their condition. I took the car to the dealership 4 days later with the same shocks and the car passed with no problems.