Very nice and friendly awesome customer service
They told me everything I needed to know about what was wrong with my car. They also explained it to me in the best way in my opinion and customer service is amazing will be returning for my future services. Thanks Midas.
Moses was professional and always made me feel taken care off
I went there with no appointment. But still I was taken care well.Oil change well in time
Overall great customer service. Everything completed in under an hour
The employees at this Midas seem to get it right all the time. They are consistently on time with the timeframe they quote, the service is always great. I have had no complaints with this business, as I am a repeat customer with multiple vehicles.
Everyone was friendly and my vehicle was taken quickly to troubleshoot the issue. I arrived very close to closing time but they still took time to see what was the problem on my vehicle. I say overall the customer service was awesome
Each time I come up here Moises always have been very helpful and friendly. Shop does a good job
The employees were extremely helpful and kind during my experience. My service was completed in a timely manner and the communication was excellent. I will definitely be returning.
The Service writer and Technician went above and beyond my expectations when taking care of my vehicle. Excellent customer service
I'm from Wisconsin been taking vehicles to midas since 1981,moved to north Carolina in 2008 didn't know there was a Midas in town ,when I drove by with my and we saw Midas my dad said let's stop by there I know they do good work,reputation speaks for itself when experienced it.Midas has been arround for a long time I've experienced it for over36 yrs since I was a teenager didn't have the money to get my car fixed when I was a teenager, remember the experienced quality I'm 59 years old keep up the good work.Thanks Midas
I went in and was greeted immediately. My oil change was done in a good time and they were so nice to me.
I have used this service before. They give quality service
I had engine noise that I thought was in the exhaust system. They inspected my car and didn’t find any problems or try to sell me anything I didn’t need. They were very professional, efficient and respectful.
Staff always friendly. Overdue service pointed out and estimate given for whenever I scheduled to get it done.
Billy, Moises and Joe are simply the best! They always accommodate my schedule, perform the work required to keep my vehicles running smoothly and keep me informed along the way. The prices are more than fair and competitive which is an added bonus! Thanks!
Fair price, got the job done quick
Moses made this a great experience! He was super friendly and even suggested some services that I thought I was going to have to go elsewhere to get done. With his suggestion, he saved me time and probably money.
Great management and work
I had a frustrating experience at this Midas location with mechanics who seemed inexperienced and struggled to identify the problem. They insisted on selling parts before properly diagnosing the issue, which was disappointing. I wouldn't recommend this place to anyone.
Courteous people and helpful.
I was highly satisfied because of the attention I received and the way I was treated during my time at the Midas.
I brought my car in to get a consultation due to the fact that my car wasn’t starting. I thought it was the starter when they looked at it, they thought it was the starter as well. So they change the starter out and they realized that it was a part in the steering wheel area that needed fixed so they fixed that at no extra cost
Staff were very nice and helped me a lot
There was not one question that asked how satisfied I was with my overall experience so not sure why you are asking this question
the affordable price for go services received
Mr Billy Shivers was so friendly from the time I walked into the door and when I was sitting in the lobby. He kept me updated on my car. I will return for my future car needs.
Service provider did a good explaining the way the brake system of my vehicle deteriorated and what was required to properly repair it.
I really liked the way the gave me an estimate and they were loyal to it. No extra charges were made. I waited for my vehicle and had no problem at all.
Love sitting in the Lobby talking to Moses about Flights....getting old & cheesecakes
I never have a problem with making an appointment or scheduling a time. Everybody here is very friendly and know their equipment and what they are working on. I am very pleased to bring all of my equipment here for these guys to work on.
They are very friendly and they explained everything to me and made sure everything was right on my car... I highly recommend this Midas
Front desk customer service Representative, Moe, was highly professional and the tech’s efficient
I understood there was another issue to be repaired upon finding of initial issue. I was not in a good financial position to get the 2ndary critical repaired. the service representative offered a solution that would benefit the business and not my financial burden so I had to decline
The customer service is amazing! They really take the time to explain your options.
There was 3 workers yet I still have to wait until one came from lunch. They had no knowledge of my car.
Scheduling the appointment over the phone was easy. When I arrived to the appointment, I was greeted right away. The employee assisted me offered water to drink.I was there less than 10 minutes before my vehicle was pulled to be serviced.
They didn’t even fix my car I paid $1700 and my car was still overheated and what made me the most mad was I had to drive back up there and it was 5:30 I was only 10 mins away but I had to keep turning my car off because it was overheating and drive in short bursts and when I got there nobody was there and it was 6:02 so I was stranded there until somebody could pick me up and I had to leave my car there overnight so they can try to fix there mistakes and there was no where to leave my keys I literally had to hide them somewhere and now I’m gonna have to call them and tell them where I hid my keys at they couldn’t wait 2 minutes past closing to wait for my keys.
Because they were pros at what they did.and they fixed my car in a timely manner
Everything was done in detail as it explained to me
I had am unexpected flat tire and pulled in and they care of it
Very welcoming, friendly and communicated findings, solutions and pricing. This is a great way to bring me back for my next service.
Staff was friendly, patient, and very helpful. The work was Top notch!! I'll definitely be bringing my car back!
No one could tell me what was wrong with my truck but them
Easy to drop off for repairs- completed in timely manner
The price I imagined it would be cheaper than the dealership and it was much more
They are always very friendly and helpful there.
Friendly staff. Very short wait time. Good explanations and quotes. Well run business.
I always get my oil changed at the S. Memorial location and they always have my car ready on time. When I check in, they are very friendly and always helpful.
The service manager and technician were extremely helpful during my unexpected stranding. I did not feel pressured to purchase but was well informed by the service manager. They were knights in shining armor!
Billy the manager Really took care of my college daughters car and went over and above to complete the repairs. I will be coming back for service in the next two weeks.
I'm a repeat customer with multiple vehicles, and on each visit the staff have been courteous and respectful of my time, and my need for vehicle maintenance.
I guess all was well,just the place not that great!!
Very Satisfied with the service.
I’ve been there a few times and Moses is ALWAYS so courteous and straightforward with explanations. He’s truly a great asset to Midas!
Clean facility, friendly service and work done within time specified
Good communication while Service was being performed
Friendly staff and knowledgeable
They were very nice and friendly and they fixed my car in a timely manner. I like the way they had chips and water while we wait. There also was tv access available
Bill was very informative and welcoming!
It took them no time to complete the service that I asked for. Communication was friendly and definitely will be recommending their services to others. I will definitely return again.
The people there are always friendly. The prices are reasonable as well. When it was time to pay they also applied a coupon and it saved me over $20 dollars. I didn't have to wait very long either. They know what they are doing.
They were friendly and knowledgeable. They did not take a very long time to complete the service.
Eveyrone working there was very friendly and great at communicating to me. Moises Monterrosa was the most helpful to me and explained to me things I never knew about which was also very helpful and great customer service, i’ll definitely be returning to this business. :) <3
This was my first time coming to an auto shop. I was pleased with how the handle the service they provided and how the customer service was. If their was a problem they fixed it before it become a big one. I’ll definitely be back for any repair needs
The representative, Moses, which helped me was very polite, also interactive. We had talked about my NY Baseball hat,lol! It was a very comfortable experience. He was very knowledgeable and explained what was causing my mechanical issue. He represented Midas well, as a company I could trust.
Best service I've had in a long time.
Billy and his staff are highly knowledgeable, especially when it comes to classic cars.
My truck rims was damaged and nothing was done
Quality of the products and warranty.
Had a flat needed a repair it was done efficiently and effectively and everyone was friendly and informative
Everyone was very nice and professional, however I had an appointment and as walk in was put in front of my appointment so my wait was longer then expected.
Very coirteous I could see them working on my car
Everything was good & easy to take care of.
Midas is where I go for my car services..I appreciate the knowledge of the entire staff on any of my concerns involving the proper function of my vehicle..The staff is very courteous and also quick and efficient with the work they perform.
The staff was informative and very nice and polite
Everyone was friendly and very helpful. I requested an oil change and state vehicle inspection. My car was into the bay area being worked on less than 10 minutes after arriving. Everything was completed in the normal expected time. The office staff and mechanic made the visit smooth and pleasureable.
The appointment was a breeze to make with a very friendly voice on the other end. The technician came and spoke with me and provided me with info about my car and even pointed out an issue with my tires that I was unaware of. The technician completed the work in a timely matter and then did a test drive with me to ensure my satisfaction.
Customer Service / Time Communication and Mechanic was Outstanding they all did a Great Job
Workers were very friendly and kept me up to date on progress. They were able to get me right in and completed inspection quickly.
I had made the trip into Greenville, NC to do some Christmas shopping while driving my wife's vehicle. The oil life screen popped up notifying oil change service was required. When I saw there was only 5% oil life left, I decided to stop in at the Midas store to see if they could take care of our needs. The staff was super friendly! They noted that we were due for a tire rotation as well as a state inspection and they took care of it right away while we waited. We had great service and were impressed with the cleanliness of the facility.
honest with prices good customer service quick with work done to my car just overall good experience
friendly and professional service
The honesty is what will make me remain forever a customer they told me my issue and provided me with great information
It took a lot longer than I expected but it was quality work.
They explained everything and done it in excellent timing
Very good service, The entire staff was polite, kind, and very professional. Had coffe and snacks available and the entire place was very neat and clean.
Very friendly service. They completed the oil change in a timely manner. The price was very reasonable. Positive experience overall.
Have been having vehicles serviced by Midas for over eight years. Since death of husband 2 years ago I continued to use them even though under new management. I still get the same honest satisfied experience . Thank you.
I called. Made an appointment. Dropped my vehicle off after they checked it in. I left them the keys. My ride picked me up. Took me to work and they called me around lunch time and said it was ready for pickup
The changes made to the waiting area to offer you coffee, snacks, water etc.
The staff treated me excellent. The work was done in a timely manner. Great experience
No tech available on Saturday to complete job
I was highly satisfied with the experience.
My service advisor Mo clearly communicated with me through the entire process. Everything was exactly as he said it would be. I will gladly use Midas again because of the customer experience with Mo.
Professional, knowledgeable and pleasant service advisors
I was greeted by the Owner when I first walked thru the door. He gladly checked my vehicle in and took great care of my car.
Wait time low friendly staff child friendly
They were very prompt as soon as I arrived helping me and did exactly what they said they were going to do explained in full detail what was wrong with my vehicle and what it would take to fix it and went about fixing it the very same day excellent communication
my vehicle has been pulling to the right since being serviced also
Friendly staff, clean waiting area/bathroom, offered refreshments
The procedure for checking my car was explained. While waiting, I worked on some of my notes. Before I got much done, they had finished their work and then explained that I needed to go to Aamco because my problem was not the fuel pump as I suspected. Their diagnosis said my car is running well. But it has some transmission problems. They even called over Aamco to let them know I would be calling for an appointment. Great, fast service!
First is how the man on the reception greeted me with a smile. Explains everything. The cleanliness of the area. Second they accomodate me even if i just walked in with no schedule. They estimated the time that my car will finiah and he is true to his words. The one who fixed my tire explain everything. He is so friendly I just didnt got his name. Will definetly go back there if my car will have any problem.. highly satisfies costumer here.
Great service writer and awesome service technician
It was great service. I am glad that the associate ecplain to me my discount but was upset that I've been there so many times and the other associates never said anything.
Staff was very helpful and knowledgeable. Waiting area was in very clean condition. Staff went above and beyond to make sure that all my vehicle needs were addressed. My truck rides as good as it did when I first bought it. Billy and his team were very professional. I have already recommended a friend who needs some brake work.
"Joe and Moe gave friendly welcoming service over the phone and in person. I called inquiring about same day affordable oil change options. I was seen within minutes and was educated on what I needed at the price point I could afford. They had my past service on file as well. The waiting room had snacks and water bottles as well as a clean waiting room with wifi, TV & magazines. I will come back for service in the future with the education I received on how to take care of my car. "
Great Customer Service and awesome work on diagnosing the problem with my vehicle
Did a great job on my steering column I have nothing but good to say my car ride like a brand new car
Very fast service. Very professional. Excellent work done. Highly satisfied.
Because this organization has tremendous customer service and thr mechanics are good.
Got me in quickly for battery change after I had just finished work at hospital. Gave me a 10% discount for healthcare worker that I didn't even now was available.
Quick and efficient service. Tech explained every thing they did. Was in and out fairly quickly.
"You told me I had a very Bad oil leak, a Bad transmission leak. That I needed to have my powering steering fluid flushed because it smelled burnt and was black. That I had front axle seals (both) that were leaking. When I went home, I checked my assigned p"
"Tried this shop out for the first time recently after deciding to look for better service. Billy and the crew get it done and they get it done through a quick, but thorough service. Wouldn?t take my vehicle anywhere else."
"Excellent service, they went above and beyond on ensuring I left a happy customer and put my mind at ease knowing all my car issues were resolved. Great experience at the Greenville, NC location, will be back again!"
I recently went to Midas for the first time. They were very informative and told me things no mechanic ever has before. They were very thorough. I didn't feel like they were only trying to make a buck like a lot of other places. I am definitely going back
They did an amazing job. They looked over everything and brought all possible problems to my attention and did it all in a timely manner. Will be coming back and telling everyone I know about this place.
Always do a great job! Very kind and professional.
"I was very satisfied with service The manager was extremely pleasant and courteous, mechanic was very friendly The atmosphere was heartfelt I'm Blessed to have trust in the service I received it was truly a great pleasure to have chosen Midas May God Bless"
"Good parts, good service!"
"Went for an oil change on my Buick. Martin, the Operations Manager and Mark, technician who worked on my car were both very knowledgeable, friendly, courteous and professional. Mark took special care to check the car over and reported everything was fine. "
From the moment I walked in I was Greeted appropriately and it didn?t take long to assist my needs. The Front Desk Assistant as well as the mechanic were very pleasant and they fixed the issue at hand!
"I recently returned to this location, after having a brake job done on one vehicle in the past, to get a brake job on a different vehicle. The guys are professional, courteous and knowledgeable. I was having issues with my A/C and brought the vehicle back "
I love Midas On Memorial Dr. in G-vegas they are amazing and satisfaction is definitely guaranteed.
"Good work, courteous, professional. Will definitely return when I need service again "
The manager Martin is so helpful I actually don?t want to take my car anywhere else.
" Mark,Did acceptional work!!! I needed shocks put on my vehicle.Mark went above and beyond to get my vehicle fix! Most definitely will be back! And very good customer service!!! "
"This place is better than I can describe! They took care of my car at the last minute because I was traveling on a dangerous rotor. They are friendly, kind, and trustworthy. Ask for Joe."
Very pleased with service and price.
Some of the best auto repair service I've seen. I was going to wait nearly a week at the Ford dealership for the same service I received in one day at this Midas. Quote was accurate and repair was quick. Friendly and professional! Thanks Martin!
went with Midas because of great phone customer service. Disappointed about not being up front about delay. But all is well. Just don't cover up issuesThanksPete
I asked for a refund and never got a answer or call for my 15 kia sorento sam Anthony \I can keep writing reviews every day if I have to until I get an answer. I payed over 5k from Nov-Dec.
I spent about $5000 there to get my Kia Sorrento diagnosed and repaired they said they can do it and now they won?t give me my money back as they sent me the vehicle back to me in worse condition than when I sent it to them my vehicle has been in the shop
I spent $5000 there to try and get my engine diagnosed and they said that they can do it but only gave it back even worse case condition then what I sent it to them I ask for my money back and they said no absolutely terrible
Mis Diagnosed my vehicle and replaced parts that I had to pay for and lost my remote start key fob remote took vehicle back to midas and now I have to pay 4-5k more with my vehicle being in the shop for 3 weeks now during Christmas season and covid 19 :( t
"I went for a NC state inspection, the service was great, I didn?t have to wait long, the technicians were knowledgeable and the manager was accommodating so much so that I also got my oil changed. Definitely would recommend."
Customer service was great and wait time was minimal. I enjoyed the conversation and the concerns about my car(what needs to be checked).
Fast and friendly service. Shop was clean. Not charged for any unnecessary service. Told of other services offered at Midas. Will return for future maintenance needs.
"Professional Service , introduced to rebate and credit card. Love my affordable tires and we are rolling It was a blessing . I will definitely recommend co workers from Pitt County Schools to come for serves."
Discovered leak and called Martin around 11am. Brought car in at 1pm and was ready for pickup at 6pm. Excellent service from Martin and his staff.
Came in at 9am was told I would receive a call about eleven about a exhaust leak 3 hours later still no call went back had not check my car when they did look at it price was to high for what I wanted to have done and charged me 49 dollars for for looking
"I came in on December 13th with the old battery, wanting to buy an Interstate Battery. I have used them in the past and have had excellent results with the products every time. When I stopped in there, they took the old battery and compared it with a rack"
I like the new manager but service is slow as there were not an overflow of customers.
Go by and see John and the crew. they want rip you off
I dropped my grandchildren off at my daughters home and when I tried to start the car the battery was dead. It was the original battery so 7 years old. I had not had any issues previous. I jump started the car and drove over to the Greenville Midas on Me
I have always heard positive things about Midas and I experienced it for myself.
they had a lot great information on vehicle repairs
Rattles since pipe and muffler were replaced. Did not fix on return visit.
These guys were super helpful and definitely made my life a lot easier. Definitely coming here whenever I need something
"Service was extremely slow, a/c was broken (for months, per the counter guy) and it was hotter than all ****!. Waiting room was dirty. I will NEVER go back there!!!!!"
"Just wanted to compliment the guys at Midas of Greenville. They went out of their way to make sure my son's car was 100% back up to speed and didn't charge us an ""arm and a leg.""Thanks for providing extraordinary service."
They completed a through inspection of my car as well as completed an oil change. Will return to this location. Staff are friendly and helpful.
I would like to thank Christopher Martin for doing a fantastic job of fixing one of my work vehicles! I appreciate the phone calls letting me know what was going on and delivered as he promised! He knows how to talk to a customer and keep them informed! I
Your service was excellent. I appreciate all the updates and all the questions you answered for me. I will recommend you to all my family and friends!
Everything went smoothly with the repair. Frank's diagnosis was right on and he corrected the problem. He then completed the recharge. Great job. Joe and John in the office were also friendly and efficient in completing my excellent experience. Will be bac
"Midas is the only place I take my car. They are professional, courteous, excellent at their jobs and always willing to work with you. Thank you!!"
why are there no services base prices on the website. this makes it way to easy for staff to charge what they want. and over charge customers.
"It was a great experience. They didn't have the part in stock I needed to fix the ac but offered to get it by the next day. I was leaving town that afternoon so I couldn't get it fixed but they were very nice, informative and did everything they could. "
"Thanks it was on point, fast, problem solved."
My daughter and a friend visited this location today and they experienced unacceptable and unprofessional behavior from a staff member named Amber. They were talked down on and they refused to let them drive off the premises and though I am thankful for t
"Work was completed completely, correctly and within the estimated time. Plan to return to this location for future work on my vehicles."
In and out quick. Very friendly and polite staff. Will use this shop again.
I would recommend Midas in Greenville NC to anyone.
Very fast service. Very knowledgeable of the situation.
I complained about a noise from the engine. Was charged for the replacement and $90 labor. Noise is still there. I was told that I could bring it back to replace something else deeper in the part and maybe would be be given a discount.
"Everything was great, very friendly workers!"
"I had to get some parts installed, and the staff were very friendly with me. I had a great experience, and will be doing business with them in the future. Thank you Daniel and shop staff!"
I had my oil changed and was in and out in no time!
Fixed my car and made me comfortable in the process of fixing the issue.
no i wouldn't recommend this store to anyone I went there to get breaks done now i have two othere problems wrong with my car they cause.
Ive found my permanent repair shop
Good experience and friendly shop.
Simply Great. New management good customer experience how it's supposed to be done!!!
Amazing customer service and dedication. Informative and friendly. Best place in Greenville for any automotive needs and repairs.
Went to have my oil changed but my indicator says my oil life is still at 23%. No sticker or any type of documentation telling me when I am supposed to get my oil changed again. The worst part is I'm out of town for the next 3 weeks and can't get this issu
"I had my water pump replaced. The service was done in a timely manner with friendly customer service. I recommend them, and would return if any repairs become necessary."
On today I received excellent care and service from the great guys of Midas. They were quick and very friendly and I will absolutely recommend all my family and friends. They definitely have the Midas touch!! ??????????
"The first thing you feel is the positive vibe at this location in Greenville, NC. The staff explains things thoroughly and doesn't take for grant any knowledge you may need to make decisions. The prove themselves to be a great partner in the safety and he"
My first experience with Midas was a really good one. Good Customer service is very important to me. The staff at Midas values your business and I will go back.
I requested the R front brake caliper be replaced. They call stating the spindle is stripped and needs to be replaced. I get there (by now I've been without my car for 2 days) and the cost is $535. They replaced the WRONG side. I told him 3 times which
This has been by far the worse auto experience I've had in over 30 years Chris the manager there I'm sorry Charles Bronson the manager there is very untrustworthy and refuses to take responsibilities for his shop lack of professionalism and lack of mechani
"The people at your business are the nicest and most helpful, caring people I have every come in contact with in the car repair business. James went out of his way, way out to fix my 20 year old car. The young girl working there solved the problem by havi"
"This was the second and last time that I will ever go to Midas when I have a coupon for an oil change. As was true several years ago, the service department wanted to make unnecessary repairs on my car and told me that it would not pass inspection. Addit"
This provider cost more than the dealer and online quotes (Chiltons) for replacing rear main seal in Honda Accord 2001 and timing belt change and ancillary items. They first told me the engine would need to be taken out to do this work. Internet research p
"I took my Honda to autozone for a check lite diagnostic which they did, and went to Midas where I get my work done. They wanted to run their own diagnostic which was 85 dollars to find the same thing autozone found out, and gouged me for the part that the"
"Called for battery pricing, was quoted about $145.00. Upon arrival at the store was informed of $40.00 additional install fee. Caveat Emptor. Not ""free"" with information on total cost. Be sure to ask."
"To start with, after doing what seemed like forever trying to find someone to replace shocks on my Chevy Avelanche, I could have saved days worth of research by just going into Midas of Greenville from the beginning. Lesson learned.I walked in and right a"
"I went to Midas yesterday to have my brake pads changed, and they wanted to charge me around $600 for everything. After I refused their service they made me pay $20 to release my car and then took around 30 minutes just to assemble the brakes back together"
I have been comming here to get my oil changed for the past few months never have I ever experienced horrible customer service. I had the opportunity to meet the wonderful owner Daniel who literally promised me to take care of the oil leak they discovered
