I felt that they were pressuring me to purchase things I already knew about. Along I gelt beomg not a regular customer they try sneaky things .
The Mgr was courteous and knowledgeable
It was all very easy with no problems occurring.
Went in for them to look at my brakes. They figured out they were completely fine and showed me and explained to me why they were fine.
We had a great experience and were very satisfied with our experience. Thank you again, we will be back!
Location was close by, right on time, everything was easy, everyone was friendly
They were able to give me an appointment same day and complete the service after inspection. The work appears to be quality, and the price seems fair.
They had put suggested for Battery and Cables which I just had replaced two month ago. Didn't make sense
I appreciated their willingness to fix my tire last minute on a Saturday. They were super helpful.
My low tire pressure light came on and since I use Midas to service my vehicles and since I was in the area I stopped in without an appointment to have my tire pressure checked. Even though it was a cold and snowy day they were able to take a few minutes out of their work to inflate my tires. I was very appreciative.
I was able to request the appointment online, but had to call the location to confirm it.They had my car in and out very quickly!I also received a quote for healing replacement.
While out shopping with my daughter the day before Christmas, my Odyssey van started making noises and displaying several lights on the dashboard! I tried to drive home thinking it was a low battery, but unfortunately I didn’t make it there. Thank goodness there was a Midas on the right side of the street! I quickly pulled in before closing and the manager, Brandon quickly jumped my van and got it into the stalls to diagnose the problem. He was prompt and courteous and explained everything to me. He also let me keep the van there over Christmas and reassured me he would call first thing on Tuesday to tell me if they could save the battery. Midas was efficient and prompt with their turnaround time and I am a very satisfied customer. After all of this before Christmas drama, I ended up needing a new alternator, but luckily I got to keep my battery! I am a busy full time teacher and also a Mom with busy kid schedules, so I greatly appreciate having my vehicle back to perform all these duties! Thank you, Brandon and team for your amazing service and getting this Mom’s wheels back!!!
They were able to give me an oil change while I waited even though I did not have an appointment.
They got me right in and fixed the problem right away. I didn't have to leave my car
The customer service we experience was high high quality. Brandon and his crew knew exactly what we needed. They were ever so helpful.
The work needed was done on time and in an efficient manner. The counter staff was friendly, knowledgeable, and very helpful.
Staff is professional and friendly. Great location (I walked home from there). If I had to wait there, they have coffee available and a nice sitting area.
My vehicle was towed there because the battery was dead
Easy to schedule, quick service, reasonable cost.
Great price and service for my oil/filter change.
Very friendly and wanted to make sure I got what I wanted and could afford at this visit.
Quick service at good price. Friendly and efficient. Thank you!
They did fine, but it wasn't over and beyond expectations. I'm satisfied with them and will continue to use them.
They figured out what was wrong and gave us an estimate to get it fixed...now all we have to do is figure out how to pay for it!!
Great staff and easy to work with. They were able to get me in and done in a timely manner.
The experience is really smooth. I don't have anything to complain about.
The gentleman that explained what the issues were with the car we brought in was very knowledgeable and took a lot of time to make sure we understood what was each issue was. He was very friendly and made sure we didn't have any questions.
Friendly staff; wait time was shorter than expected
Ready to help at time of appointment. Friendly and professional.
Brandon Welch called me & discussed the cabin air filter, which was very dirty, & gave me the opportunity to replace it. I appreciatedthe tech taking the time to do the checking of the filter’s & additional under the hood that I otherwise, do not think about.
Staff was friendly. Called to let me know my tires will need to be changed soon. And it was done quickly
Very pleasant and friendly people.
The manager was very personable and explained the problems and options clearly. The employee worked around an obstacle (rust) and was able to patch my tailpipe instead of replacing the entire thing.
The staff explained what they did in terms that I could understand and weren't condesending. Since I am a woman and older, there are some places that do that is why I'll continue to go to Midas. You have wonderful staff!
One of the two workers really was super caring and really actually in depth explained everything which several other Midas’s failed to do.
Exceptional customer service, highly professional would recommend to friends and family.
If you accept appointments, keep them. I scheduled service, then after waiting an hour and a half after my appointment time my car hadn’t been started, so I left. Oil changes also cost $20 more here than the dealer and they also rotate tires and don’t push nonsense additives.
They got my vehicle in right away and checked those things that needed to be checked.
At the time I was checking in my vehicle (opening time) it seemed since I didn’t have an appointment I was inconveniencing them. There were no cars in the stalls being worked on & only 1 other customer dropping off a vehicle. At pick up time, there were no other cars being worked on in the stalls or customers there. Why he made it seem inconvenient that I was there to drop off a leaky tire needing patched, just seemed kind of rude about it.
Communication with staff very friendly & thorough & answered all questions & they made sure I was satisfied. Tech, Jerry, wasexceptional!!
Everything went as I expected
Very professional and friendly
Shorted me 2 quarts of oil according to my dipstick
in/out service deal on service provided good customer care
They worked me in to have my tire fixed the day before Thanksgiving. It was very appreciated.
Cashier and maintenance technician was very informative worked over and beyond very polite well kept office I was in and out with thorough inspection done
Courteous, honesty, quality, and fast
Staff was very friendly and knowledgeable.
I have used Midas with my old cars and now with new car.
The mechanics were all so friendly, and I didn't have to wait long for service.
They forgot to call me when my car was done so we waited for a long time. No big deal though
I got a coupon online for the service. When I came in there was a gentleman checking out he had the same coupon was charged $40 more than what the coupon said. I over heard the back forth he had with manager and I expressed that I hope this isn’t the case with my service as welll.He told me I could leave if I wanted
You could not take advantage of women because they are women and explain the options. You could also not automatically upsell. You could also NOT ORDER THE MOST EXPENSIVE MUFFLER WITHOUT CONSULTING WITH THE CUSTOMER. I got taken advantage of because I was a woman.
I was quoted 1100 to replace a fuel pump told the part was nine hundred dollars. I purchased the fuel pump myself for 150 and put it in an hour. Will never return and spread the word.
Obtain my tire purchase and give my $25 back for tire repair
Labor pricing does not discount overlapping jobs that can be completed simultaneously when replacing parts in a group.
I was told that I needed repair on 2 tires, but then at checkout was told that it was 3 tires. The associate stated he had said 3, I told him that was not what I had heard him say.
Brian (I think that’s his name) was helpful with any questions I had and he also checked on me while I waited and chatted occasionally. The guy working on my car also explained what was wrong and let me know the prices. The place was clean, had coffee and a vending machine.
The service personnel identified the problem with the vehicle and gave me several choices as to getting it repaired.
This was the first time I have ever brought my vehicle any where for any service and did not have an employee trying to get me to spend hundred's of dollars on other services. I greatly appreciated the recommendations written on my receipt for additional concerns for my vehicle, but not feeling pressured or pushed into doing those services that day was really appreciated.
For starters I will never return to Midas. I showed up to use an oil change with a coupon that said $29. I left with a receipt of over $85 for a simple oil change. The staff were extremely rude - not sure if it’s because I was a woman but it sure seemed like it. When I would ask about price the staff member would get upset that I was asking.
Everything was great the people and the service
The service was fast and it is close to my home. The price was fair and I feel good about haveing them do the work.
I had spark plugs wires and coils, and two days later I found out 2 plugs were broken or put in wrong, also a bad set of wires, Chevy was running rough, but not before that job.took to Lincoln to fix from Kearney.
Eric was very helpful and concerned with the safety of my car. He made it very clear what could be wrong and what eventually was wrong.
Service advisor They were really great friendly Job was done great Close to my location Mechanicville really great.
always friendly, efficient and thorough. they found a problem with one of the breaks and provided me the option to have them service it, gave me a quote, and updated me on the progress.
I brought in an older vehicle to have checked out and the oil changed since I bought it recently. To other service facilities in the area refused to work on the vehicle but the employees at mitis took me in immediately checked the vehicle as I requested and gave me a thorough evaluation explain the results to me perfectly and easy to understand detail. The manager John was fantastic.
I pulled into Midas after my battery died and they offered to fix my car that day. I was so so thankful. I was able to pick my car up after work and it’s working perfectly! Great customer service and really nice facility! I will definitely be back.
Fit me in without an appt. Short wait. Courteous and professional.
I have gone to this Midas location for the last 15 years and have been very pleased for the most part. If there has ever been an issue, they always try to figure it out to the best of their ability for free.
Service was reasonably priced and they got me in the next day. Service was completed ahead of time.
I was taken care of the same day the same visit with unexpected need for shocks… I was shown how severe my shocks were… And they were put on at a decent price
They got me in and took care of me even without an appointment and the price was fair.
The staff was very helpful and worked me in and fixed my car very quickly.
Not sure there is anything you can do! I was told that I needed rear brakes, new rotors (old ones were too thin to be turned), and a new caliper. Also, was told I needed to find out where an oil leak was and that was going to cost over $100. The brakes issue was going to cost me a total of around $1000. I took my tires off this weekend to find that I have a good deal left of my brake pads, my rotors are almost as thick as new ones, but my right rear caliper was leaking! I am very upset! I think I was being taken advantage of because I am a woman! Now, I am questioning if I was taken advantage of on the tires! I believe I have been screwed over!
I was very pleased. I have dealt with Rick before and I value and trust his opinion.
got me in and got my belt replacemy serpintine belt when they wee busy
"My daughter brought here 2007 honda accord to have the heater fan repaired. The diagnosis was the blower motor resister. The midas shop quoted her 600 dollars to replace the resister, with 90 dollars of that being labor. I expected the labor of 1/2 hour an"
Manager Rick was just the best - fun guy - but obviously extremely experienced when it comes to any and all vehicles. He assisted me in selecting an approach that I could afford to remedy my bad brakes. He also provided me with a very detailed inspection r
"My Midas experience was great! The staff was courteous, efficient, and answered all of my auto oil change questions. I'll be sure to return for my next oil change and repairs. "
"I had the best experience I have ever had at a car service shop thanks to Rick, he showed knowledge and compassion and obtained a lifelong customer. Everyone was great that help, excellent customer service and support. Thanks "
They did a great job of getting my new tires on.
"Took my car in to a Midas for the first time. I did this because I had suspicions of the shoddy workmanship at another national auto repair company here.Rick and his staff we effiecient, respectful, and honest.Have my families business now. Thank you"
Midas offered a great deal on the Cooper tires. My appointment went smooth. Thank You!
"Took my recently purchased 1993 Ford Bronco to see what all needed worked on, and Rick and his crew did a great job. Contacting me with what needed worked on and what could wait. Honest service, that probably my biggest reason I go somewhere! "
Made appointment for oil change online. Person from store called and said online made a mistake. We rescheduled. Got confirmation email from store. Arrived at store at agreed upon time. Was told we didn't have a reservation even after we showed email confi
Thank you to everyone at Midas!! This was my first experience there and not my last! I started by finding out I needed to get my oil changed the night before a vacation. Worried about being able to get it done in time. I checked the Midas website and w
"Great experience, Technician the manager were great"
Fast reliable and honest people . Most definitely will return in the future
Took my dads truck to get an oil change About a couple months ago. Was leaking oil from the filter was losing pressure and from that my low pressure fuel pump went out. And now have air in the line. When I took the truck in I should have just waited becau
"Only place I will go too, and I work 12 feet from a Jiffy Lube!"
"Not being very car smart the mechanic at thestore insisted my radiator was leaking. It wasReplaced, still the heater blowing cold air withThe switch for the fan only blowing half powerLost some of it?s current? 85 and wondering?"
Midas always does a great job taking care of my wife and Is cars.
"I got in immediately, and customer service was wonderful. They work swiftly to accommodate their patrons. Absolutely recommend. "
"I have been having work done at this location for years, spending thousands of dollars. I kept coming back because the manager (Rick) was very knowledgeable and ran a tight ship. I never had issues with work or timelines. I came in today for an oil change/"
Great service, got us in and service done same day even when they were pretty booked up.
Very quick. Appreciate when they refill the washer fluid. The $17.76 oil change special was nice also.
"They definitely have what?s best for your car as first priority, they?re not just trying to make a quick buck off ya, and also very kind guys work here. Definitely would recommend coming here for your next oil change or other services needed!"
"This is a little late, but a couple of months ago, I took my car in to have the brakes worked on. They were honest and told me there was nothing wrong with my brakes. A rock had gotten in there & that's what made the noise I heard. No charge, so I had them"
Over charged on parts by about 3 times because we had out of state license plates. they knew we had to have it fixed and they made us pay dearly
Only downfall to the whole experience is that my appointment was set for noon but my car didn?t get pulled in til 12:40. Employees though were quick and very professionally. I?ll be back for my other car services.
Great service. Very friendly and professional. I made an appointment and they were ready for me when I arrived. Did not push extras I didn't want. Most importantly the price and hours. I could go after work and better price than where I had been taking m
Friendly staff, Fast professional service.
We highly recommend you take your vehicle to Midas on 70th and O Streets. We ALWAYS get 5 star service at Midas! Thank you Rick and your team!
Everyone was so nice and easy to work with!! Chase was very knowledgeable and welcoming
I stopped in for an oil change on my way thru Lincoln. The estimated time they gave me was more than double what it actually took. They charged me more than 50% than any other Midas I?ve been to. Also they diagnosed my car with issues that were not apparen
"Great experience, Jerry was excellent to work with and knowledgeable. "
Overall the experience here was good. It would have been nice to be reminded that I needed synthetic oil. The price was higher than I expected.
Great Job Very clean and on time
Good job and price..................... .......
"My Ford needed a new battery. Midas changed the battery, handled it quickly and minimized the cost to me.I appreciate the courteous service."
"Did just fine,AAAAAAAAAAAAAAA"
"Rick has treated me and my family so fairly I won?t take my car anywhere else. They are honest, reliable and reasonable. So good to have mechanics I can trust"
I was foolish to believe the general manger at his word. I should have called around myself. Jiffy Lubes are doing inspections for $23. Midas charged me $50 and told me everyone in town had to raise there rate because Uber made them. Boy was I foolish. Sta
Quick and timely service, price was as quoted, everything else checked. No up-sale
slow service...but good work
Horrible customer service! I had an appointment at 1:00 pm and 2 hours later I'm still sitting here and they haven't started on my car. Will not return and will let my friends know not to come here in Lincoln Nebraska. He could have at least let me know at
Worked with Rick Michener. Best service I can recall ever getting. Friendly. Fast. Knowledgeable
Rick and his staff always do a thorough and complete job of working on our vehicles! Rick personally looked over a car we were thinking of buying for my teenage daughter and I trusted his input. It is a great car! We will continue to go to Rick and his sta
"This midas has blessed my heart and pocket book again, by performing honest repairs to my car with that I have no knowledge about whatsoever. I am a senior and I have had problems with other mechanics before with not knowing if they are telling the truth."
"I made the mistake of asking them to tighten up my step bar. They put an impact wrench on it and snapped the bolt off. Now I?m out of business, as I drive for Uber/Lyft and my step bar is not function able."
Very professional and always available to discuss any issues.
Great job I enjoyed my experience here.
Great service i recommend this store
Replaced rear brakes and found the source of the check engine lightTurns out when Jiffy Lube tried to sell me an air filter they put the wiring clip back in wrong!
The group of guys are fantastic. They work well together and make it a good environment to get your car worked on. They get things done in a timely manner. The manager and all the staff are super helpful and friendly. Troy Jerry Devan or Rick will all help
"I was in at the local Midas on 70th and O Street on Saturday 07/28/18. I have been getting my oil changed at this location the life of my vehicle. When I walked in the store was filthy with bugs littering the floor. I have never seen it so unclean, but I f"
I strongly urge not showing The View on your lobby.
Replaced only the part I needed replaced and did not try to sell me anything else. Very satisfied with my service
These guys are great! Had my son go in with his Mustang to look at brakes and boy did they find issues. A lot of shops would just rack up a huge bill and send you on your way but these guys took the time to explain all the issues and realized to make it
Quick and professional service
Did a good job and very nice will refer to anyone
"the gas gauge in my 2004 cavalier was not working, however, that is not why i took my car in. I took it in to have a new fuel pump installed. Lo and behold, after the new fuel pump was in, i was pleasantly surprised to discover that the gas gauge is now"
Got me in right away and great service and value
Did A 5 Star Job And Did Great Service
"I had a scheduled oil change at 8 am (when they open) Saturday morning. Once they got my car in it took over an hour and a half to change the oil. They did not ask me which weight of oil what kind of oil to use( conventional vs synthetic). Ok, it had be"
I be here for 3 hours they tell what won't tell me what going with my truck .
"I recently had a problem with a leak at a I have been a customer of Midas for 15 years. During a review, I was told that I had a coolant leak and it would cost about $600 to repair. The gasket failed and I went back to Midas. I was given a new quote of $90"
"I had brake issues on a cross country trip last week, and found this shop on line. Danny and Jerry fixed 3 problems, pulling out all the stops to locate the parts for my 92 VW Cabriolet (even though it was Saturday), get them to the shop, get them installe"
