Midas Rochester est votre centre multi-services en matière de freins, de vidanges d’huile, de pneus et pour tous vos autres besoins d’entretien d’automobile

Easy and quick

They found out that what I thought was an alignment problem was something else and easy to fix

Don't lie to the customers and try to get them to get repairs that the cars do not need. And get rid of the Scanning tool that you use to inspect the cars. Or at least change the settings to be fair...

Oil chg prices TOO HIGH..

Service was done quickly and professionally

More needed to be done than what I thought. One part was almost an emergency safety item. A member of the team was nice enough to bring me home in order to complete the work which took into the next day.

They have the best mechanic there...always goes above and beyond!!!

Work was done properly

Everything was quick, I was in the know, extra service that needed to be done was handled quick, advisor was fast and straightforward about what needed to be done and in typing some more to make sure the arrow is green because I know how these things work and you deserve that perfect score

I was in an out far quicker than going to the dealership shop. Also the price at Midas is far more reasonable.

The service was professional and friendly. They were on time for my appointment. It was easy to schedule the appointment online. I ended up needing more than thought for my inspection but Chris explained everything and they were able to complete all necessary work that day.

It was timely and there were no problems. Manager was thorough in his explanation of what it needs in the future

I was most impressed with the ease of scheduling and the fact that they called after the brake inspection told me what was wrong and I asked them if they could fix it that day and they said yes and it was done shortly after.

There won't be another visit. My vehicle was misdiagnosed twice and they tried to cover it up the first time. I still don't trust that my vehicle is fixed properly and I'm taking it to another garage to be looked at.

My concerns were taken seriously and I felt heard. They were able to diagnose my vehicle in a timely manor and assist me with understanding the repairs needed. My vehicle is back on the road like it never even happened and I’m extremely thankful

I paid $128 for an oil change, this is double what I have paid for the service anywhere else. The price was not communicated to me in advance and when I asked why the service was priced so high I was condescended to and told it was because I got synthetic oil, which I have never paid $128 for in the past. When I went to start my car my oil light was still on, and I went back inside to say so. I was told they would reset it and to wait by my car. After standing outside 20 more minutes, they said they could not figure out how to reset it but if I drove long enough it should go away. Come to find out the next morning my oil light would not turn off because there was not enough oil in my car by 3-4 quarts and I never even received a new sticker. I was overcharged for a botched service. I thought Midas had a great reputation and was known for its top-notch service, but after this the only way I will return is if my money is refunded to me. I am beyond angry and upset that this happened and feel I was completely taken advantage of.

They were able to schedule me for the day I wanted. They completed everything I needed done and the price was right. Chris always explains what is going on with my vehicle. I never feel taken advantage of and I know I can trust them.

Ordered tire service on website. Service was not able to be completed when I scheduled on website. They had to order my tires and there were additional fees I was not told about when I scheduled the service on the website.

I needed two rear brake pads, rotors, and calipers for a bmw. The brakes were fixed within 2 hours, which was impressive.

Went there for a special $50 synthetic oil change and was charged $92 for the service.

We go to this Midas for everything to do with our car this is a great place Chris is always a big help and extremely nice

Just the length of time to complete the work

Everyone was extremely kind, helpful to explain the different services that would benefit my vehicle needs. I will be receiving a quote soon. I look forward to it.

The shop seems to be understaffed and not able to work on vehicles in the appointment time.

I have taken all my vehicles (3) to Midas for years to have oil changes done and tire rotations they usually use my coupon with no problem and I get a fair price considering I’m a loyal customer. This last visit my 19 year old son had to go by himself to get his oil change that I setup over the phone for him. The Midas in Rochester NH took advantage of him and over changed him. They also did not rotate the tires which was one of the things in the oil change coupon. The over changes us and when I called they made a bunch of excuses up and I did not receive anything in return to fix the problem. I won’t be taking any of my three Jeep back after this experience

The service was conducted professionally with absolutely no issues.

Customer Service and Technicians were well spoken and knowledgable.

Always great service from minute you walk in door .greeted promptly they get your car in .explain everything up front.keep you informed as it goes. I trust thier #1 mechanic Chris Mitchell goes above and beyond everytime!!!!

When I called to make the appointment I explained everything I needed and thought I needed. But when I showed up to the appointment it was not in the system so I had to rexplain and when they called with an update they seemed to have forgotten again. I understand system malfunction so it did not effect my opinion on any if the employees. Everyone was very friendly and helpful. I would still go back for sure.

Very happy with my service I needed plus they pointed out a problem and had them fix that too

i Belive the price of 6:45 dollars was way to high for a part that cost roughly 150 dollars, and for 2 hours worth of work thats a bit high in my book

Chris was extremely helpful in giving a detailed explanation as to what my son’s car needed, finding cost effective solutions to the cars issues.

Proffesional and educational

They’re always great with me while I’m there and have been a great help in the past with past cars. And will continue to use them.

Been going to this Midas for over 25 yrs because they always do an excellent job.

Always a pleasant experience they explain things that you can understand. Very professional

The whole appointment went very well.

The store manager was very courteous, and there was no attempt to upsell work that needed to be done to my vehicle.

"I had to stop here during a snow storm driving back home to MA. The check engine light was on and I was losing acceleration. The guys were so kind, helpful and understanding. They brought my car right in to be checked out, fixed the problem and had me ba"

Guys were awesome as usual. Checked everything and found a couple things that needed to done.

"My car stalled out right in front of Midas a year or so ago. They took me right in, diagnosed the probable problem, and sent me back to the place it was just serviced, with a list of problems. All at no charge!I said then that if my muffler ever failed, "

Needed replacement rear breaks so I made an appointment ahead of time and left my car to get looked at. It took over 4 hours until they got to looking at my car and after that another 50 or so minutes to fix my breaks. Then I got the final bill (which wa

"brought in vehicle cause of a coolant hose that let go,,, they ordered one and installed it next day,,, I'm very satisfied on how it was handled and work was great and so was the staff..."

Very professional very fast And saved me money in these tough days You guys are getting all the Wright?s business

"Absolutely the best experience and very cost effective, I have four vehicles that I get serviced, great customer service and value you and the vehicle "

"Brought my 2014 Ram in for brakes and shocks. Service desk person, Rhonda was helpful and friendly. Service Tech J Silva was thorough and explained every thing that was found and my options and did a great job in doing the service. Highly recommend this"

I am a repeat Customer at this lcoation and they are the absolute best bunch of people to work with ever. Never have to wait and they always find the quickest time to get me in and I never have to wait for long for the work to get done and it and done exc

Great service performed in a reasonable amount of time and for a fair price.

Always go there! Friendly, courteous, comfortable and seem to anticipate my needs.

Everyone was friendly and kind. My car was worked on quickly and thoroughly. The attention to cleanliness and care during these crazy times in the world was nice tonsee.

"My 1st ""service"" visit to my local Midas. I had a Top Notch excellent experience.!My Knowledgeable and Friendly tech did a 4 tire mount/balance. He took all (current Covid protocols/health safety measures & I was impressed with the items Midas placed in"

Went to get car inspected. Knew up front it was going to be $45. When I got my final bill it was $47.95. I asked what the $2.95 was. I was told shop fees. You get $45 to do the inspection. You just lost a customer over $2.95. Taking my business to the els

They definitely had the Midas Touch. Fixed up our exhaust system at 45% LESS than their competition. And FAST!

The Crew at Rochester, NH Midas are the absolute best. Very honest and hard working group of people you can trust. I highly recommend them for any needs you might have.

Very good service. Reasonable prices and evaluation of current and future needed maintenance and repairs with no pressure tactics.

These guys are great! Fast, efficient, and courteous.

"Rhonda,I knew you didn?t charge me for the alignment . But I was told I needed the clock spring by Midas. You were not the ones that sent me to Kia. You wanted me to make an appt to have clock spring replaced. I was at Kia with an appointment scheduled alr"

I wanted to send an email but saw that you did not have one. I was in yesterday for an inspection and an alignment after my husband had replaced the steering rack. I was told that the shaking of my car was due to a damaged airbag clock spring . My husband

they were quick and price was right

Service done well and fast

"I recently bought a pair of new rims for my truck. Dropped them off to have my summer treads put on. Had them installed after they were done. Fast, efficient work. Extremely friendly people working there. Always enjoy our time spent there!"

It was good and affordable. Associates are friendly.

Customer

"Wonderful lady at service desk. always remembers me, offers great service advice--always based on what i need--nothing more. Mechanics always friendly and show and explain issues that are important to my and my cars needs. Been coming here for years for re"

Great service and people. Been going here fo years.

Excellent service.

I have always got great service here.Thanks Again

as usual it was prompt - one missing item was a reminder sticker for the next oil change on my truck.My wife's car got one

"Can't beat the prices and the customer service at this location is always top notch, and I am very picky when it comes to my vehicles. Service techs take the time to communicate with the customers about any issues with the vehicle. Can't please everyone, b"

They charge you and they dont do anything to then car

They got me right in and looked at the problem and price was rather fair ..would go back

Oil & filler changed at 86,000mi. Air filter was also changed by owner. Mechanic reported no other issues.

"We have been going to Midas in Rochester, NH for a few years now and they have always been upfront and helpful with all our vehicle needs. Always check with in with you before any new work needs to be done. All around great place for vehicle repair!"

Service was excellent. The tech was friendly and answered all questions I asked.

"From setting up the appointment to getting the work performed I could not of asked for better service. Everyone was pleasant, cordial and very professional. "

good service by good people

Great service (: Needed balljoints, control arms and an oil change and they were quick, friendly and priced good!

Chris went above and beyond to help us decide if this was worth repairing. It put great effort to make sure things were done right. My experience is that they will stand behind the work should I have problems in the future.

Great service. Great customer service.

"As usual, they did a great job. They took me on time for my appointment and everyone was pleasant and extremely professional."

Excellent job

Fast and friendly. Squeezed me in without an appointment when they were extremely busy! Showed me everything instead of just telling me!

Good service all around. Extremely pleasant and on time.

Great service and very timely with both price and vehicle return. Thanks.

"These guys are honest & do try to save you money. I had a question of an electrical issue & instead of charging me the fee to do the diagnostic test, offered a suggestion with the interior lighting **** function. Then they did a free battery strength tes"

" Only had a oil change but, checked tires and one had too much pressure. Feel good after i leave. car has 120000 on it and running perfect. Thanks midas"

Brought my car there for inspection it didn?t pass. I got the work done at High Gear in Rochester brought the car back in 7days to be reinspected they found other things wrong that the first guy missed I didn?t get the inspection sticker. Obviously they

"Rhonda and Chris explained repairs needed on my vehicle clearly, treated me very respectfully, and went (I feel) above and beyond for the customer. Will definitely call upon the Midas for future repairs. Thanks!!"

"I was very pleased with the service completed on my vehicle, and the courteous way all the employees handled my questions. Everyone at this Midas locaton has always been polite, helpful, and honest concerning my vehicle repairs."

"Chris and the guys did a great job of taking care of my Jeep issues. Chris kept me informed throughout, even contacted the Midas in WA where I had work done 12 years ago! I will continue to bring my Jeep to Chris for any other issues I have!"

"Great service and super nice people!! The one time we had an issue it was taken care of in a timely and professional manner. Bruce and Chris were very helpful and professional. Would recommend them. Thank you. Kingswood Auto Sales, LLC, Wolfeboro, NH"

As always Midas performs service efficiently and affordable.

Great job as always...

I have always been satisfied w/ every aspect of my Midas experiences. Top notch in every way!!!!! Debbie W.

Always liked this Midas shop, feel confident in placing my trust with them

Fair price, on time service

Honest & courteous people

The mechanics at Midas seem pretty knowledgeable and nice. The lady behind the desk is abrasive and can be pretty rude at times. The place over charges for work. Why go here when VIP is right next door? No issues with attitudes at VIP. I'd say more but hey I had to learn for myself.... You be the judge!

They got me in and out less then 25 min. Excellent customer service

Fast service and priced better than local Ford dealers.

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