The gentleman who helped me was great.
The personnel @ the Rte. 70 Cherry Hill - especially Sammy - go out of their way to be of help.What wonderful service and kindness.
Very professional, have alot of knowledge
I did not have an appointment and my concern about my car was immediately addressed. The issues with my car were explained in detail and were promptly addressed as well. I did not wait very long and the service on my car was excellent.This is my third visit and I am extremely satisfied and plan on returning with any future maintenance on my vehicle.
The site manager, Sam, attended to my purchase to buy a set of 4 Pirelli tires, mount, balance & align. Sam was fantastic! I made an error in ordering the tires. Sam worked through it and resolved the issue. I arrived at 9AM to inquire about scheduling the work that I thought I had scheduled. Turns out I didn't. But Sam worked with me for an hour to find the tires, schedule their delivery, and notified me they were in at 2:30. I brought my card in and it was competed in the expected 2 hours. I picked up my car at 5:30 with all work complete.Sam's patience, perseverance, professionalism and good sense of humor is an example for all to emulate.
Only wrong estimate was the amount of time it took , everything else about the service was satisfactory.
Glove compartment is now broken and will not shut.
Sam was awesome! Great customer service and put me immediately at ease during my first visit at this location. I was grateful for his warm nature and being so helpful to me!
Hector was very nice. He also offered a cupon. Very professional. My first visit, I will be back.
It's always a pleasure and the staff is wonderful
Mechanic looked for any neglected service
Owner was very nice but think it was part of the gimmick. I usually do my own oil changes but I'm in NJ and live in Florida so I don't have access to my own lifts. Price was only about 10 bucks cheaper than a dealership and I get a loaner as well as a free car wash from them. So I wasn't impressed by going outside of the dealership.
The manager Sam HAS A GREAT TEAM
Excellent customer service. Great communication and professionalism.
Been coming to this Midas for 15 years 3 owners and have never really had a problem.
Exceptional pricing compared to Hyundai dealership. Experience of both managers and honest appraisal of what was needed.
Sam was simply wonderful- professional, kind, and super helpful.
Sam is a real asset to your team, and a good man. He’s a problem solver.
Customer service was outstanding
Sam was very nice and so were the worker working on my cae
This service was great. Sam explained to me what I needed to stay safe on the road. The service was done in a reasonable amount of time . I will definitely go back because they really looking into your car and see what's really wrong and what most importantly has to be fixed.
Sam and John are very professional, knowledgeable, and personable
the representative was very helpful and very assisting
Checked in promptly,courtiestly and work done on time.No complaints.
I was highly satisfied because of the information I received about my vehicle from the service tech. Explained everything in great detail and even gave me a quote on some available services.
Was handled very well from start with manger sam Rios explained well and priced well the technician Steph very efficient fast and good the 3 things I had done was handled in about 21/2 hours overall a wonderful experience
The store employees were awesome. They explained everything in detail as to what needed to be done and what other issues I need to look at elsewhere. The dissatisfaction comes from the prices of everything. Midas itself charging me over 400$ for rear only break pads and rotors knowing it’s not that much is a bit ridiculous. A tire costing over 200$ is more ridiculous. The employees did best they could to find me a tire all the way down to 150$ but still it was ridiculous to be expected to pay that.
Service was completed promptly and professionally! I had no disappointments and appreciated the thorough communication.
I have no idea why it took more time than I expected for changing bulb. Maybe, I am not knowledgeable enough about current cars.
Satisfied is the highest I give for any survey, leaving open the posibility of a better rating, 9 is very satisfied
As soon as I walked in the 2 gentlemen greeted me right away. Sam was very polite courteous. While I waited, I spoke to Rich and he was great. Sam closed my sale and also mentioned about the upcoming sale on tires. They were very helpful. Their service could not be any better. A+ for well over and above customer service expectations.
My car got messed up when I was there, they sent an apparaiser to my apartment to go over the damages but he said he will call back in a day and it’s been theee days. I call the Midas today to get his phone number but they now say I’m not in the system. Then asked if my name was jermane, it is not. My name is Timothy Hunt and I want a follow up to this ASAP.
Angel and josh really made my experience. Excellent. I needed brakes, control arms, and a caliper replaced on my BMW. They both made sure my service was completed as quickly as possible and made it so I could get back on the road. Angel worked with my warranty company and was able to get my service approved quickly. Their communication was excellent. The pricing was very clearly spelled out and they even let me know about a coupon they had online to save me a little extra money. Couldn’t ask for better service or experience when having to get my car fixed. I will definitely be back for any future service I need on my car.
You can stop trying to upsell services. Also I asked for a tire rotation yet I got my car back with the tires not rotated.
Our suv drives like new do to your advice on the tires an brakes.
One week after car being fixed. It started smoking hence in another shop now
Fast, professional friendly service
Cheated by Cherry Hill Midas employee Sam
I went for tire problem. Agent Sam told nothing wrong with tire. But lost air again that evening. So bought new tire from another store. Asked for refund but Sam tricked me by saying he will get back to me which he never did, Agent Sam is a liar & fraud. He should be fired. He stole my $35 by cheating.
Great personal went extra mile
Excellent customer service with excellent communication and very professional as well as frendly.
Everyone there was very friendly and helpful. My only issue was I had made an appointment and received a call to confirm the appointment but when I went there they had no record of the appointment. Still, they were able to get me in and out quickly since I had mentioned I had a doctors appointment scheduled a few hours later. Sam (the manager) was extremely helpful and even went to pick up a filter for my car since they said it would be a 40 minute wait for delivery. He clearly communicated the prices and was very transparent about the costs of the parts vs charges I would be paying. It is absolutely one of the most trustworthy places I have ever brought my car and I am recommending it to all my friends and family.
I don’t know where you found Sam but that man is general manager of the year. Personable, funny and made me feel welcomed.
Unexpected problems but handled well. Overall cost was a shocker but reasonable compared to others shops and dealerships.
John was excellent. Clearly communicated issue and the solution.
All employees were great pricing is great overall a good experience really! I would love to shout out all your employees really they are all super friendly and kind!
I scheduled an appointment quickly and easily, the service was completed promptly and effectively. The service was explained to me completely
Change it to rite by appointment I take 1:30 too much time I prefer to use another place
Very satisfied with Sam and staff
Friendly, competent, reliable staff!!!
The staffs communication was beyond horrible, and they were completely vague with pricing and service. I went in to get my neutral safety switch and shifter checked, and ended up spending over $1200 on other things. On the receipt, the neutral safety switch issues was mentioned under customer requests, and at the bottom of the receipt it says that I still need to get it checked, under recommendations to customer. None of it was diagnosed or fixed, and I left with the same issue.
Getting parts & performing work was very quick. Staff was very nice.
Its been a while since I gave gone. The last time was a disaster. Now come to find out its new ownership/management. Sam the Manger was a breath of fresh air.Knew his job up and down. Communicated with me and made my experience awesome.He is a valuable asset to the company. I will be returning.
Price of parts was 40% higher than anywhere else. Trying to charge me 300$ for a battery and other parts hundreds of dollars more than average. No communication on part options
I had a problem with my battery staying on. They were able to reset the vehicle technology to make it drivable again. AND... they didn't charge me while providing exceptional service to myself and those in front of me in line.
My car broke down that morning. I dropped the car off without an appointment. Team was friendly and seemed to diagnose the problem as I described the issue to them. The manager gave me a price, the work was done exceptionally well, and my car drove like new when I picked it up. I cannot begin to adequately express how professional, helpful and friendly the guys at that station (Route 73 in Cherry Hill) were. A huge thank you to all of them. You’ve got yourselves a new customer!!! Thank you!!!
Every worker I spoke with was friendly and communicative. The worker I spoke to when I scheduled was friendly and explained everything in detail. The price was great, it took only 10 minutes longer than we expected. The inside of the waiting area was dated and looked rough but the guys were actively cleaning it. I have already recommended this location to multiple people this week.
I automatically feel the friendly/family vibe. Very chill. And they all went above and beyond for my service! 100/10 must recommend!
Have been going to this location for years. Friendly staff.
The staff was pleasant and accommodating. The price was far more than I expected and actually comparable to my Toyota Dealer's brake job estimate. I expected a lower price from a non-dealer facility. I likely will get my suspension job done at the dealer unless Midas lowers their price.
Staff is super friendly. Sam treats every customer like they are friends. Service is always completed exactly as promised.
I’m satisfied with the service provided. It would have been better if the service charges were bit more affordable.
Nick was great with communication regarding the progress of the service.
The store manager Sam was very kind and helpful. He was able to explain exactly what needed to be replaced. While the price was different than what I expected, he explained why the price differed and helped get the part asap
I made the appointment online 2 weeks prior to my appointment and upon arrival my tires weren’t there and it took over 30 min to check in. While there was a lot of confusion the two men checking me in were extremely helpful and pleasant.
I was highly satisfied because the staff was very helpful and understanding. The manager did every and anything to help me with my services. He went above and beyond to make sure his customers are taken care of.
Sam was friendly and helpful
Problem was evaluated and addressed, communication on problem, risks, progress emphasized, cordiality and human approach to customer relationship with Sam and Nick atop of profession IAM was invaluable assets to the team
Friendly service explain everything wonderful
From looking up any deals on the internet to booking an appointment it was easy. I received a call back from the supervisor to assure me that he could fulfill my order and even let me drop the car off early. Great value and greater experience
The friendliest of the workers & they are all welcome me very pleasantly they also handle my car with easeI love going there!
Went to your Marlton location and Sam and team were awesome.
The associate’s were very helpful and the service was fast
They were very professional, considerate and polite.
my car was towed there and Sam was so helpful to make sure my car was fixed and up running by the end of the day. Couldn't have been nicer or more accomadating....
The staff was very friendly and courteous, they got my service done very quickly. The online scheduling procedure was very simple and my appointment was communicated with me promptly.
Well greeted price was quoted before starting vehicle inspection was done and explained what was a possible situation and an estimate of the total to do other repairs
They explained the reason behind the cars failure and replaced spark plugs with better brand.
My car was overheating. It took over 6 hours to get car looked at, part to arrive(which they said was right down the street but took 2 hours) and then 2 hours to install. I waited the entire day and shoos have been told. I was supposed to work but lost the whole day. Very very disappointed in this process. I should have been told the timing I would have gotten a ride
The entire team was friendly and responsive to all my questions and concerns.
The service team was very helpful. They cared when the warranty company didn’t. Also, they were always pleasant no matter how many times I called with questions.
Chris A (from Marlton, NJ)
The problem was quickly diagnosed, properly communicated and resolved quickly at a reasonable cost.
Very professional, explained in detail very honest
He communicated the price before I scheduled the appointment and was very honest. When I came in for my appointment he was nothing but kind . Seeing that I had my infant daughter with me he even took the time to put a kids movie on instead of the game he was watching .The little things made all the difference.
have parts more readily available
Despite a few issues such as me losing my spare tire lock socket and a stripped lug (not the fault of Midas) the Omar and the staff took excellent care of my vehicle and worked diligently to repair the issues.
Omar researched my check engine light and recommended next steps if it should light again. When recommending a battery he talked to half a dozen people at v Mazda to make sure he wasn't selling me more than I needed.
The team in Marlton was fantastic!
To advise beforehand that they do not have the product that you researched and chose to put on your vehicle. Since the product was discontinued had to take another tireThat did not have a rating.
Patrick was kind a s friendly to myself and the other customers.
The guy that put on my tires took the time out to explain everything that was done
Had my vehicle for 3month nd didn’t fix the problem.
Had appointment. Got there on time and had to wait 60 minutes before my car was brought in. I saw online that the oil change was to include tire rotation but I don’t think it was done because it was not on my receipt.
Easy to schedule an appointment. They gave me a coupon which saved me $20! The employees were friendly and efficient.
I booked an appointment online. A message pop out: Midas will reply to you within 30 minutes to confirm the appointment. No body replied to me. Think this way: if Midas doesn't do well at online scheduling, how potential customers believe Midas doing good in real job?
The pricing of the issue for small issues simply saying 4 hours which i had completed from other vendor with in one hour and price i got is 1/4 th of it with proper service and experience. I dont recommend to any of the friends
Friendly people and very good service
Call if you say you will call be closing when you’re closed the next day.
The manager lady was extremely nice made the visit very nice.
The Co-Manager Jill and the entire team was very nice and helpful.
Friendly and professional service
I signed up for routine service and attention, if possible, to a non functional rear view mirror. The technician having ascertained that this aftermarket device had no available schematic, should have said, sorry we can't help, instead he took an hour to accomplish nothing and charged me $150. His manager stood by without reaction. In the end they didn't even perform routine servicing until I insisted on it. This episode reeks with dishonesty and unprofessionalism. Returning my $150 minus charge for routine service would be but partial compensation for waste of time and frustration. All for lack of simple honesty on their part:"sorry, we can't help you." I have had better experience with Midas in the past. Your staff has tarnished your reputation.
The associates were very friendly!
Service performed when & as expected. Staff kept me informed of status & had me out quickly.
"High quality, Punctuality, Fair Price, High manners and great Service. Only few remarks that I could say about ken?s Midas Store located in East Pike Cherry Hill. Thank you so much for excellent customer service and great Oil & Filter change. Abi"
Got the job done in a timely manner and with great professionalism
The front desk woman working on 2086 Marlton Pike East, Cherry Hill, NJ 08003 at 730-8am this morning was incredibly helpful and I'm so appreciative that she found transportation for me to go to the bank when my debit card was missing that I needed to pay for my oil change
"The crew here is Super helpful and knowledgeable! I can?t say enough about the attention to detail, fair price, and customer service. I?ve been to numerous places and by far, this team has been the best. I know enough to know that they are honest, helpful, and genuinely care about their customers. My wife won?t go anywhere else because of the customer service here. I?ve had all types of work done and all has been on point. "
Scheduling the appointment online was easy and checking in done quickly. The representative was very friendly and efficient.
Great service and very helpful answering my concerns?Chris & Jorge do great work?
Prices not listed. I was told $471 for front brakes and rotors after free inspection!!!! Only front!!!!! Ridiculous!!!!! I could not get the average price for brake kob on the phone.
"We bought my daughter her first car from Carmax and Midas is one of their approved service providers for the extended warranty. I?ve never done any business with this or other Midas locations and frankly I had very low expectations, but boy were we ever pl"
Amazing staff and Sam goes above and beyond. It was a truly great experience for a miserable issue. Good people still exist!!!!
"The manager and his staff were friendly. I was able to make an appointment in the early morning for that same day. Oil change, air filter, cabin filter job was done quick and efficiently. An excellent experience, and they complimented me on how well I main"
"Was running out of time to take my car in to my regular garage so I scheduled at Midas and waited for my vehicle. It was friendly, fast and seamless. Would definitely recommend!"
"Brought in Jeep Wrangler for oil housing filter Alex the scum bag behind the counter charged me 1683,00 for the to be fixed When I left I called 3 other Midas shops all quoted me 750.00 to 800.00Please please do not go , there price gauging it?s The little"
"They screwed up an oil change, brake job and tire change! I had a slow leak because they didn?t put the O rings back after the oil change! Corporate hasn?t answered my email. The new manager sucks, he?s supposed to call me and hasn?t. "
Thanks Alex for excellent customer service and to the technicians for getting the job done.
This location was courteous and helpful with my wheel alignment. The technician also recommended other services that the car could be made to the car and with a verbal estimate. This shop is a good shop.
They treated me well made me feel comfortable was quick and moving to a new area they will now be my go to car service also have very good finance options for someone like me on a set income
"My 72 Cutlass was handling poorly and I knew it needed shocks and springs. Once apart, it was also noted that the front ball joints collapsed. Wrenching on a 50 yr old front end is not an easy job. The crew took their time and fixed all the issues.My car i"
Peter was very helpful and took the time to make sure he had the correct parts for my vehicle and the work was done timely and done well. I appreciated their professionalism and personal touch. Great job!
Excellent work. Got an oil change. Brakes alignment quickly done. Very reasonable price.
"I had been going to this location for over 20 years. I believe they changed owners. Went there because my ""Check Engine"" light was on. They had the car all day, charged me $350 and two days later the light came on again. I took it back and once again they "
"Roger and his crew are fantastic. Every time i have come to them for service or automotive advice they have been pleasant, knowledgeable, and helpful. The way Roger runs this shop reminds me of the ""old days"" where you could find a trustworthy, quality m"
Easy to work with. Easy to understand estimates. No pressure sales associate. Quick turnaround on the work performed on my car. Will definitely be back to service my other vehicles.
Great service and availability of parts to replace my muffler and center pipe that were rusted and leaking. Performed work same day. Quality looks good from what I can see. Kept everything clean and neat.
Service was great...everything was done perfectly and quickly.
I made an impromptu visit to this Cherry hill location - with no appointment - after being turned down at the 160 n black horse pike location. I needed an oil change. The desk worker at the Cherry hill location was very accommodating- he got me right in-
Went in for oil Change and tire rotation. All the employees were friendly and the service was affordable and very quick! Definitely will return for future car services!
Great product and great service
Frank was extra helpful!!!! He was super nice and pleasant over the phone when setting my appointment. He made me feel welcomed. i traveled from MD to visit a friend and realized i needed my oil changed.i went online and found the closet place to me. will
Fast and they checked everything
"Brought my Nitro in because of a clanking noise in the rear. Expected a tailpipe hanger at minimum or something not so simple at worst. Turned out it was only a missing bolt for the heat shield. No charge, have a nice day. I was home drinking a cup of coff"
"They worked on my 2017 Altima, and did a terrific job! They didn?t try to sell us anything, they just did what needed to be done. They really were great and friendly, we will definitely be going back for anything else! "
Did a great job short wait time
Great product and fast service great price
"always treated good, fast and with courtesy. "
Have been coming to this Midas for many years and always shave had great service and completely honest. Once brought my Sonata in for an issue and Lou informed me there was a recall on it and told me to take it to the dealer to get fixed for free. This
"i would recommend this Midas location to anyone i know that is looking for a great place to have their maintenance done reasonably, fast. and right. my only problem was that the check oil was not re-set."
"Lou and Terry went above and beyond to get me back on the road. Lou always takes good care of me and my car. Thank you, Denny"
Everything was perfect. John helped me to get back and forth o my apartment. The work done exceeded my expectations. As I stated a job well done.
my service was super great
Just had work done to my car. Could have asked for better service from John and the techs. Everythig was perfect. Thank you again
Great reliable and timely service
Midas location provided the best and fastest service.
Good customer service and the work done was good as well.
I have been coming to Midas now for my servicing for the last year now and i am very pleased with the courteous staff in accommodating my big van . They are very nice at both locations. And reasonably priced.a pleasure to do business with them
Fast, reasonably priced, and convenient.
"It doesn't matter how big or small the job, John, Lou and the entire crew make sure it is done right."
"It doesn?t how big or small the job, John, Lou and the crew do an exceptional job ALWAYS!"
I bring my vehicles here for routine oil change and tire rotation. Professional service without long wait times. Online coupon makes it a great value.
Fast service at a fair price, this shop is where I take all my auto service business unless there are unusual circumstances such as dealer warranty applies. Good people!
"My wife took her car there , for a brake light to be fixed , easy problem , Lou told her needed a panel box , needed to be ordered 857.09 later , Problem kept happening took over to authenticate Hyundai dealer and he joked and said the Midas joke of a repa"
"The service is quick, the cost was reasonable!!! Lou is AWESOME!!! He is so professional yet makes you feel like family!! I?m VERY pleased and will be referring my friends!!! I AM A FOREVER CUSTOMER!!! "
"Lou, always takes care of my vehicles and gets me in and out fast."
I brought my granddaughters car in to be checked out she thought it was a sway bar and after doing a thorough check it was. As always Lou takes care of the situation and gets the right man for the job. I'm always pleased. Thank you
"Had the pleasure of working with Lou and John. I unexpectedly brought my car in with, what I would consider being, a major repair. They took me in that day and had my car running as good as new the next day. I was a first-time customer and they treated me "
"John and Lou are the best. They know what they are doing, never waste time or effort, and are always up front."
"I have been going to Midas for many many years. The service is always excellent! Whether it's for routine maintenance or a repair issue, they tell you like it is and don't sugar coat it. And if there is a problem they can't fix, they are honest about it an"
I like they way the took care of small problems by themselves.
"Lou, is great and he always gets me taken care of!"
They always get it done! Doesn't matter what the problem is and you are fully appraised of the situation.
"Louis is great , as well as service. Had tires rotated had to return to have them balanced. "
Broken tool left them unable to resurface rotors but otherwise a good experience.
"Every time I have gone here to get my oil/brakes/lights changed, they always are accommodating, good with scheduling me in for a quick appt to fit my schedule, and if anything is wrong when I pick up the car that wasn?t an issue prior to me bringing it to "
"Great work, great atmosphere. Lou, John and the crew get it done."
Would always recommend Midas to people. Great experience and always very helpful
"fixed problem, fair price, what else could you ask for?"
"They do a great job. Lou and John know what they are doing and keep a positive attitude regardless of the circumstances. Their mechanics are responsive, courteous and well-trained."
got an oil change but also a tire rotation. they did a quick inspection and it makes me feel great that the techs are honest.
I was going to go back to get my air filter and cabin filter but they put the old one forced not correctly and didn?t even ***** the air filter box. What a disappointment the rep in the front desk is very nice but the worker are not properly train to make
Perfect. Everything that was done to the car was great.
"If you want your car fixed right, pick Midas period."
I can always count on timely service . Work hard to fix any problem and his service men make sure my car is neat and kept clean Honest service honest prices
Great services.. our vehicles are well taking care off. Thanks guys!!!
Great services!!! Thanks to all of you??
I took my 2011 Lexus RX 350 to the dealership and was told that I needed the rack and pinion replaced and that it would cost $4000. I then called around for alternative prices and Midas seemed reasonable so I made an appointment to have it replaced for abo
Techs at Midas did a great job with the exhaust system
"Without a question, these folks care about your car and finding the most economical way to get your car running well.The managers are first class,Take your car here."
Went in for a basic oil change. the service is great they do a full check of the car and they are honest with prices and what needs to be taken care of right now and what can wait. they are not looking to just make money off the costumer.
"Lou and John and everyone working at this Midas shop are the most professional, detail driven, and personable group you would ever want to deal with for your car repairs and general maintenance. I have used this shop for 19 years and running. They will d"
This is a great place to take your car for repairs and tires. Their work is of the highest calibur as their mechanics knowledge of cars is second to none.Had brake work done and now the car brakes very smoothly. No question this is the place to bring your
Always do a professional job
I drive 70 miles to this midas location. The mechanics are knowledgeable and they are very accommodating . See owner john or mgr lou. Drop in or make an appt.
"Lou and Tommy and the crew are magnificient. I have no reson to go anywhere else. They are trustwothy, reliable, and thorough. In Short, They are the best!!! Thanks to Mark for hiring thes guys."
"Friendly, caring, and knowledgeable staff offering excellent service and quality repairs. When I did run into a problem with their work, they worked even harder to make it right and made me happier than when I first went in. I couldn't imagine going anywhe"
