Chris is absolutely customer first in his service. Check in time was easy, and updates were given, I had an oil change and was literally in and out. Perfect professional and punctual. Thank you I’ll be back
Tech Chris said he could mount two tractor tires. Took care of right away. I am appreciative and impressed
SUV was in and out in a timely manner no hassle highly recommend
They were able to promptly inspect tire and inform me that the tire could not be repaired. They pumped extra air in tire so I could make it to the dealer
There was some confusion about a coupon I had and I thought I was just having my oil changed but I ended up having a more expensive job which involved a tire rotation
The manager Arthur super nice and super helpful
The quoted price for rear brake service was more than double what the dealership quoted me at. When I told them how much the dealer was going to charge, they didn’t believe me. Plenty of metal left on my rotors but they wouldn’t turn them , only replace them. It’s ridiculous to replace rotors that have plenty of life left. Felt like a money grab. I left
Arthur was amazing! He is a true asset to your team
For the car, I had complete brake job completed and discovered that e-brake was not installed correctly. This created significant issues in driving the car and ultimately the car was towed for the repairs. The car is mainly driven on the road highways and this could have a significant impact and risk for the driver.
I needed a lot of work done on the vehicle, Artie gave me options and didn’t try to pressure me into purchasing services
I lost a windshield wiper during a snowstorm on my way to the airport. Thankfully, I was only about half a mile from Midas in Randolph, NJ. The associates were extremely accommodating and acted quickly to help me. Although they did not have my windshield wiper blade size in stock, they went out of their way to work with a local auto parts store to have the right one delivered. They moved quickly to put the new blade on, ring me up, and get me back on the road to make my flight!
The employees should make pricing clear ahead of time. I felt that Arthur was intentionally dishonest when he did not tell us that paying for wheel alignment was a necessary component of the buy 3 get one free tire deal.
They are helpful, even when you just need air in your Tire !
John Larson. 443-829-4228
Give fair prices. Don’t rip customers off. I got the job done for $565. $400 less than your quote. Why are you trying to rip people off. I’ll never cone back. Rt 10 Randolph Nj. My name is John Larson 443-829-4228
Service was fast and direct I was in and out
As I was leaving I noticed the heat shield was not removed. I advised the manager on duty who advised technician ADAM to remove it. He gave me such an attitude and was carelessly removing the heat shield wrong. He then started acting like a fool while under my car insulting me by mocking my voice in a disturbing matter. Once he got the heat shield off he flung it across the workshop and gave me the nastiest look then slammed the garage door in my face. Was going to alert the supervisor but he was on the phone and had customers in the shop. I think Adam needs to be reminded that I have been to your shop over 16 times it's documented in the computer ..... I deserve compensation for a horrific act done by ADAM and I hesitate to have him touch my car again. Everyone else is nice... 516-480-1692 is my cell
Very satisfied- they told me exactly what was wrong with my car and explained what parts I would need
Staff were off that day and front desk person offered and performed the services needed.
Repair cost is so expensive though this Midas uses after-market parts/cheaper parts, and technicians are not well-trained as compared to Dealers'. They don't make sure everything is restored back propertly after repair. They miss many things that customer needs to come back to fix it again. Simply this branch is greedy for the money for the quality of the work they deliver.
I had appointment for 29 for which I was on time. My vehicle was taken in right away and serviced promptly in an hour.
Artie and the crew @ the Randolph Midas were AWESOME! They explained everything that was needed without "padding" any un-needed services. Value of service was great!
The associate Michael was extremely helpful and went above and beyond for my situation. I will recommend the service to others
Billy was incredibly pleasant and informative.great customer service. Also, his explanations made total sense, I also was pleasantly surprised to hear the mechanic thought my car was new, and he was surprised that it was a 2016. Was told the car was well maintained, which when purchasing it seemed to be true to me, but to have a mechanic confirm felt great!! I lost my last car due to a shady mechanic, and tried Midas in Randolph on route 10, I’ll be returning 100%. Comfort and trustworthiness are most important these days seeking mechanic work. Absolutely feel good bringing my “ new” (used) car back there !!
Everything went as promised. Reasonable time for service to take place and pleasant atmosphere.
Getting too expensive for an oil change, DIY
Whatever was advertised by the Midas work shop was perfectly done:1. The store manager helped to choose product.2. The price for the product was right 3. All details for the work order were explained.4. Waiting time in a workshop went without any issues. 5. The workshop staff members were doing the best they can to suttisfy all my requests.6. The work was done professionally in a timely manner, without any issues.
Despite only two people working, their efficiency, friendliness, and knowledge astounded me.
Can in with a tire issue. My car was taken in immediately. In less than 10 minutes the problem was resolved after it was explained to me. Highly recommend Midas, Randolph rt 10
Arthur and his staff in Randolph was top notch
Friendly, expert counter service. Went extra mile to make sure I was getting the most value for the service I was requesting
Brought my car in to check brakes. Brakes were good but was advised needed new shocks which I suspected I needed due to bumpy ride. Parts were on hand and despite only 2 mechanics/techs available, job was done within stated time window.Was provided assistance for Midas credit card and same was set up successfully.
This is the first time I brought a car in and asked to make sure everything looks good where they actually said that the car was in good shape and didn’t need anything other than the oil change I actually brought it in for.
Even though there was a lot more wrong with my car, the professionals were very helpful and effective.
Great service by the folks to make sure what was actually wrong with my vehicle. Front desk woman was super helpful. I believe her name was Mona
I brought a car that had a blown tire so it had the spare on it. I bought two tires and the shop didn’t have the courtesy to put the spare in the proper storage and just left it in the trunk.
Good, quick, customer service.
Mechanics are amazing, professional knowledgeable, and honest my respects for this location good 👍🏻 work
Price your parts realistically! They were overvalued compared to market prices quoted online by others. I agree to the pricing only because I am in a bind and needed the car the next day. The whole experience left a bad taste in my mouth about Midas.
Didn't received confirmation on appointment, only stay tuned your appointment is not yet confirmed.I called to check and was told the online system hasn't work for a very long time. Even though I booked 2 separate appointment same time same day I was told only one appointment display in there online system. If confirmation was replied and given then I wouldn't have to explain myself, I would have show the confirmation instead.
great employees who were extremely nice & explained everything. mentioned new brakes needed & they would be able to do it day of if u had time
They were friendly and answered all my questions gave me an appointment right away and very clean didn't wait long for my car to get oil change I would highly recommend midis great place ..
They forget to put red rub on oil filter and it started to leaking and the white smoke is coming from the engine.
Everyone made me feel welcome and was very nice to talk with.
Very friendly and did all the maintenance on my vehicle around three hours. No hassles
It's very expensive, for that money I will get the work done in dealer shop in future
Fast efficient service. Associates very professional.
Very attentive and great communication all around. Highly recommend!
I wanted to be sure to mention the front office staff was particularly awesome. Miranda who assisted me with my vehicle provided me with direct information regarding my 70K service. I dropped off the car and came back to find it completed with no delays. Miranda also had the technician check other areas of the vehicle and advise what we should focus on during the next service. Awesome experience. You don't get that often nowwa days..
Great customer service and pricing. Wait time and pricing was clearly explained
Timely service and overall a job well done as well as friendly staff at the front counter.
They gave a price great price for a service that the dealership wanted charge double for and had the parts. They were very professional and experienced with the type repairs needed for my vehicle. They also dropped me off and picked me up from my home during the service.
The employees were very helpful and attentive. They discerned my problems and fixed them efficiently and quickly.
Great customer service. Very detailed explanation of my service and future points to have checked. Fast service, fantastic communication 👏
Polite, clear explanation, efficient.
I was able to get a last minute appointment with no problem. Came in dropped of car, walked next door to dunkin donuts, returned to midas and my car was done by the time I finished my coffee. Great price, cheaper than if I did the job myself. Staff very friendly.
I had a slow leak due to a nail being in the top of the tire. I called in the morning and scheduled an appointment that same day for 3:30. I brought my vehicle in and it was repaired within 20 minutes. Thank you for the great service!
Jordan was outstanding and quick to help with my tire problem. They’ll be my first call for any needs in the future.
I only had to wait about 20 minutes for my oil change. They also recommended front brakes, and were honest about only needing front- not backs (which I knew) but was thankful they never tried to upsell me on anything.
fit me in quickly, the oil change was completed in a reasonable time, they explained and gave prices for other maintenance issues to be needed on my vehicle. staff was courteous, friendly and helpful
Friendly and professional staff. Good value.
I have been to the Randolph location many times and I have always had great service.
The service was very efficient. The manager was friendly and explained why I needed to replace a filter for an additional charge.
The staff was very helpful and nice. The mechanic came out and explained what was going on and overall everyone was very friendly.
The gentlemen behind the counter was very professional and honest.
Vehicle was bright in Saturday morning and checked for initial issues. Specialist was not available until Tuesday. Determined problem Tuesday morning but part was not received until late Wednesday afternoon. On Tuesday, I was told it would probably be done that day. On Wednesday I was told the part would definitely arrive and job would be completed. I asked for a call on Wednesday to make sure it was done and received no call. I called Thursday and was told it was almost done. I feel like that was a long time to get the part and get fixed. A call on Wednesday to let me know the car would not be completed that day wood have helped.
The salesgirl was extremely nice and informative. I liked the prompt ness
I dropped in off the street because someone told me I had a headlight out. I was greeted, explained my problem, and right away they fixed it. Yay I left feeling safe, and as usual knowing I could depend on them.
Jordan Norris has always been super helpful with all of my car problems! I am so relieved to see him back at this facility! We all missed him while he was not there for a year or so! Highly recommend to ALL friends and family! Forever!
They did what they say they will do and the job was done well
price was very reasonable, wait time wasnt long.
The ease of the entire repair process as well as the thoroughness of the work done exceeded my expectations
Get the latest equipment for wheel alignment
I was so happy to hear that Kyle (manager) was back for the day. Sorry to hear that it was only for the day though. Miss him. His customer service is above and beyond. He is kind, caring, and handles his customers incredibly well. There is never any question as what the charge is going to be, and expectations for getting our vehicle finished quickly goes above and beyond. Our experiences with him have always been exceptional. I'm sorry to see him go (as I understand he was moved to a different midas).
In addition to the oil change, they updated me on scheduled maintenance, anticipated costs and suggestions on when they should be completed.
Pleasant, knowledgeable, informative, courteous, efficient. Couldn't ask for more.
Mike and Brian were grest
Delivered everything at a high level as promised.
I brought in my car for an issue I had with my car, they check it right away I didn’t even wait 5 mins and witching minutes I was told what was wrong with my car and the price was expressly inexpensive to my surprise due to the issue to my car, the staff was very friendly, professional and actually caring about the issue. Will return with any issues I may have with my car. One of the best service I have experienced. Thank you to the staff!!
Quick and efficient service
Honestly, your employees made me uncomfortable. They were nice and knowledgeable to us as customers, but were aggressive to each other. The poor girl that works the front desk was so sweet, but was consistently being talked down to by another employee. It was hard to watch. She was lovely, and deserves a raise to be honest. The boss also made it clear he did not like someone we knew within the company, which was highly unprofessional of him to do. On top of your extremely high prices, as well as being told I needed work that several other car service places said I did not need (including the manufacturer of my car), I will not be coming back.
serviced my vehicle in a professional way.
Everyone that helped me was friendly and professional
I have a fleet account with you. Every time I call in I have to explain who I am and almost everytime we are done with servicing no stickers to show next service and oil dripping from under the truck which ends up getting on our customers driveways and upsetting our customers. Numerous occasions fluids not topped off and multiple times maintenance required light not reset. Just not the best service
The workers reached out multiple times while they had my vehicle being worked on. They explained everything in depth as well. Truly overall amazing staff and amazing work.
Everyone was very nice, and when I was confused they were able to explain clearly and to someone with not a lot of car knowledge.
Clean hands before driving car or clean steering wheel after done. Seat had two black spots from when worker was looking for the wheel lock that I had put on driver floor and told service rep when dropping off car. Worker also went through glove box, arm rest, and trunk making a mess of my items and ever pulling out stuff and leaving it all over the floor. Tier steamer valves were loose and about to fall off after a 2 mile drive home after having 4 new tires put on. Seat was dirty from black stuff while looking in arm rest or glove box or from back of shirt. A simple wipe of seat and steering wheel is easy and yet missed. Work that was done seems to be good but still hearing a noise that I described and wasn't fixed. So curious if a check was done during the two mile test drive was done? Please call me to discuss further if you would like more info.
I drove in with a nail in my tire- no scheduled appointment-they were able to fix the tire very quickly-I greatly appreciated their professional Service in an emergency situation.
The representative was friendly and knowledgeable. He was able to explain the service required in a friendly manner--not pushy. The value for what I received was greatly appreciated!
Remember to tighten the lug nuts after oil change….. I could of been killed or had an accident or damaged car severely plus I had to wait two hours to get towed back to midas
The overall courtesy, friendliness and professionalism of the office staff was beyond what one would expect. The Randolph team is a great team!
The store manger was very friendly and efficient. He allowed me to discuss my car’s issue with the mechanic that would be doing the repairs to my car. Finally, he agreed to lower the labor cost for the total bill once we discussed how the mechanic was going to replace the multiple new parts required.
Great staff. Good recommendations and communication.
Kyle, the General Manager was extremely helpful, friendly, knowledgeable and very professional! He seemed very honest and trustworthy. I have already recommended 3 friends to the Randolph NJ shop because of how awesome Kyle was to deal with.
This Midas was able to fix a problem immediately. I had waited over two weeks at another place before contacting Midas. I would probably still be waiting at the other place!
Kyle, manager of this site, is ABSOLUTELY AMAZING! He is so kind, caring, and communicates everything that needs to be done with understanding of circumstances. He literally goes out of his way. His customer service demeanor is top notch! He always takes care of our cars promptly. We had a major tire issue this Dec 23, 2021 @4:30pm. I knew how great of a guy he is, so I called, in a bit of a panic. He told me to bring it over and he would check to see if he could get not 1 but both back tires. He would call me if he could get the tires the next day - it was Christmas Eve...We told him, not to worry, we could get the car AFTER Christmas. We didn't want him or his staff working on Christmas Eve if they didn't have to. Well...we received a call 12pm on Christmas eve. Not only did he get the tires, but the work was complete, and we could go get the card. Kyle and his staff ROCK!
The employees were very friendly and helpful and helped reduce my cost.
sERVICE MGR VERY FRIENDLY AND EXPLAINED ALL MY OPTIONS.
Kyle was very friendly and explained the process clearly.
From the front desk to the tech, everybody was professional. They work together to figure out a small issue and completed the work.
I trust my own mechanic implicitly. Been using him for over 20 years. For your team to tell me I need rear brakes very badly and then have my guy look at them and say they are still good., with plenty of wear left, leaves a very bad taste in my mouth about Midas.
The technician who welded up my Ferrari’s exhaust pipe knew what he was doing AND he knew how to make me ‘feel’ his competence.
everything went as expected for the service I was there for.
The Associate who initially diagnosed the problem very clearly explained what was wrong, what it would cost to fix it, and the length of time it would take. He showed me on the vehicle (which was on the lift) the broken pipe and an oil leak. All of my interactions at Midas were similarly excellent.
Very friendly staff. Price was a bit much but negotiated down alot. That made me feel unsure but in the end got a good price. Excellent check in and super friendly employees. I will return if needed.
Kyle helped my out so much with my car and gave me great advice! Thank you so much!
Communicating how long it would take for the servicing on my car to be complete.
When i walked in Kyle was at the front desk and he very quickly attended to what I needed and got my car to the back quickly as well. My service was done quite quickly and I was able to get to work.
"Glad to work with this location since they are so close to home. 2014 Ford Fusion needed brakes and valve gasket cover Alot of work and Kyle worked with me to do the work for a fair price. So far, car is running fine. Household has 3 cars we have brought there and so far, no problems"
very satisfied with the service I received. Great Service
Kyle & Samantha were very friendly,knowledgeable & professional.They explained everything & were not pushy in anyway.
The place was packed with vehicles, they took me right in with no appointment, had me out within 45 minutes
Great service, honest and very helpful. They even offered me a ride home since I walked there.
Quick service. Fair price
"I called Midas and a gracious voice answered, Samantha, who, quickly, scheduled an appointment for me. I arrived to have an oil change and use the coupon advertised for synthetic oil. I was nicely surprised with the free courtesy check of your car. I ha"
"The work was completed once parts came in. The staff called and explained what need to be done, my only complaint is the absurd PPE equipment charge tacked on - $68, really?"
"Entire experience, from checking in to completion, top notch customer service, and brake repair/replacement. Highly recommend!"
The team at Midas in Randolph is kind and courteous. They are willing to go above and beyond for customer satisfaction. I highly recommend anyone to go to this location for their needs from a simple oil change to more complex repairs.
"My car recently had exhaust system issues, and Jordan and his team at Midas Randolph literally saved me hundreds of dollars by telling me that ONLY my muffler needed to be replaced. I initially inquired about both a muffler and catalytic converter replace"
"Always super, fair and honest work. "
I've been bringing my cars here for oil changes for years. Until now I've had good experiences. According to the website every oil change includes a complete Courtesy Check. In the past I've received a printout of the Courtesy Check which lets me know i
"Quick service, good communication, everything looks good! "
I brought in my car to have a frontend shake fixed. Every time I applied the brakes the car shook. I explain to the shop manager that I had new brake pads and rotors installed at a different shop six months ago. Left the car and got a call a few hours la
Perfect... Can't say enough nice things about the staff. Always so friendly and very knowledgeable
"I got an email from Midas for an oil change and tire rotation for $18.99 which sounded good so I took my Jeep to the shop.When they were done my bill was $32.65! They didn't rotate my tires, charged me $3.99 to top off my washer fluid which I never asked "
Always friendly & professional
"This was my first time here. It was a very good experience from start to finish, from ease of scheduling my appointment to the time it took for the service. Associate was efficient, yet friendly. I got an oil change, and complementary tire rotation, and wa"
Very Accommodating and professional service!
Happy with oil change Quick easy
Great service. Good customer service
"Fast, friendly, Fair... Will start going here for all my car needs from now on!!"
The repair was performed quickly and for a reasonable price
Service was quick and had my vehicle back within 30 minutes. You should make appointment of call ahead to make sure you can get in and out quickly.
"I am now a regular customer for Midas to repair my vcar. They are trusted and they never try to oversell me. They always provide good feedback and if they see any issue with the car and provide a honest update. I really love Midas, Randolph for their profe"
"I made a call to the Randolph, NJ Midas and spoke with Jordan (service manager). I needed 4 tires for my vehicle due to an upcoming trip. Jordan understood my predicament and arranged that the tires would be delivered from the warehouse the next day and "
"I went to Midas to get my oil changed and tires rotated, based on the coupon I received in the mail. After sitting there for almost 90 minutes, I was told they would not rotate my tires unless I paid for an alignmentThen waited another 15 minutes for tech"
Tires look and ride great
"The representative was honest with respects to the trouble I was having and did what I believe he felt should be tried in remedying the trouble without voiding the mfg warranty. Unfortunately, it did not resolve the issue. "
Every very nice. Quick service no complaints. Definitely would go back
Quick courteous and well priced, Midas
Recommendation of tires to be replaced is also good
"I visited here because I had received a coupon in a mailer, so decided to give them a try. The staff was very friendly, and they finished work on my car way ahead of when I thought they would. The only drawback for me was that, even with the coupon, it was"
Made an appointment for same day. Car taken in at the appointed time and service was completed promptly and well.
First time Midas customer. Very pleased with service and personnel. Will definitely be back with both of our cars.
Wonderful caring people stayed late to help fix my car!
Missed the appointment time still they accepted it and got it done
Very good service. Quick and efficient
Was very happy to meet tim. He took great care of car and me. I will be coming back. Thanks tim
We have been bringing our cars for service to the Midas Randolph Route 10 East for many years. Have been very happy with the service and the staff. Jay and his team are honest and fair. Our experience is that the work is well done and they offer good advic
This shop technician and front desk personare very professional in this area.Thank you all of you.
They broke my tire pressure valve and made me to pay 40$ for 2 tires. As a professional this is not expected. If I didn?t care about breaking my valve I would have tried removing the cap by myself. This is not accepted
"As a new driver, they explained what was needed and it as a good price. I will be back."
"Good, quick service. Straight forward explanations. Very happy. "
"I had a really busy schedule the week I needed to schedule my oil change and, bless Brian's heart, he rescheduled me four times due to last-minute glitches with nary a complaint. So very appreciated. LOVED that, coincidentally, synthetic oil was on speci"
Always the best here. Brian the manager does a great job
Its was god! It helped my a lot ! Thank you
Wonderful service here always
"Management and pricing. Really a pleasure. Brain is super efficient, professional and friendly"
The shop was able to take my car immediately and fix the issues with my back brakes. They did an excellent job and only fixed what needed to be fixed.
Fast and great price. The service is far better then the dealership! Will use again!
The folks at Midas provide consistent good service. I've been going for a few years now, and I've always had positive experiences with them.
I had an oil change done in mid June at which time Bryan indicated the rear brakes would need to be changed. My wife indicated on Wed that the brakes were making noise so I made an appointment to have the rear brakes replaced on Thursday. At the end of t
"I wish I had known about this place sooner! The Midas team with manager Bryan Clarke finally found the source of the rattling in the engine which was driving me crazy, and that was after fixing my broken exhaust pipe only which other places had told me wa"
Walk in with no appointment for a puncture. Got taken care of straight away. Good service and good price.
"Excellent attention, honest when calculating the estimate"
"I brought my wife's car in for a strut replacement and they ruined the car. And the manager still has not called me back. They didn't tighten the nuts properly, and broke parts nothing to do with struts. I paid them $600 and had to pay $2000. To have the "
Very friendly and honest about the repair my car needed. Worked on it immediately and got me out at a reasonable time.
Good service provided & customer service, pleased w/ work done!
Brian provides outstanding customer service.
Very Professional very fast and efficient. Outstanding work!! Thanks guys.
"Though under new management, my local Midas continues to perform well. "
Unfortunately this was the second time this store tried to take advantage of a women.My husband told me to stay away and marked one of my tires to see if they would actually rotate the tires. They did not- I came home with the tire in the same position. He
"I got my suspension fixed the other week. I needed to help midas diagnose the problem and suggest the work needed. Midas wanted to up-sell me unnecessary components and work, which i resisted. Too many phone calls and they lost my trust, but they got the w"
Got my oil change and regular service checkup. No issues.
"i stop in there early in the week had questions and mike at the counter was so helpful and answered all the question ,they are so nice and on point. this will be my go to shop for now on"
I've been going to Midas to take care of my car for quite a while now, and their service is always top-notch. Now they even use tablets to keep track of all the tests they perform on your car, and they will send you a digital report of what they find out. Prices are reasonable, and the staff is always courteous and friendly.
Joe did an awesome job on all of our cars. We bring in two cars for oil changes with Joe and we couldn?t be happier. He does an awesome job every time we come!
I needed my car repaired to drive back to Ct. service was excellent. Problem fixed sameday.
Did a synthetic oil change and never told us until we picked up the car. We have owned the car for more than 6 years and always had the regular oil change done even when the dealer did them.
"The guys at this Midas did a great job on my routine oil change, and for a change, I didn?t get any sales pitches for extra stuff like I usually do at other oil change places or the dealer. I had to wait almost an hour as a walk-in, but while I waited, I "
"I had an agreement to pay a little over 600 dollar. At the end there was more than 700. I asked why..., the person said: because took longer than expected. I waited a solid 6 hours, for a job that takes much less than that time. I lost the sight of the me"
I came in with a flat tire and they were able to fix it that day even though I didn?t have an appointment. They were very friendly and very helpful!
"Great honest service, didn't feel hassled like other places. "
"I love having my car serviced at this Midas location. The owners/staff are friendly, knowledgeable and professional. It's easy to get an appointment, the work is done expeditiously, there are usually discount coupons for services AND there is a Dunkin' D"
All the team members are professional. They provide their feedback and let customer decide what need to be done. No fuss and really good experience in Randolph Midas.
They recommended an engine mount replacement costing $750 but never mentioned that changing engine mounts can be done as part of a timing belt change which is a job I also need doing. Gouged me. Go to a local mechanic avoid these criminals.
Called got a next day appointment. Work done very close to the timepromised. All done in a timely manor and cleanly.
"Problem fixed, no issues."
Excellent customer service and very knowledgeable staff.
Brian and Kerry were very knowledgeable, polite and quick to get my family and I back on the road. The mechanic who worked on my truck was Harrison. He was quite thorough in making sure we could get back to Texas. Would definitely recommend them to anyone that needs their vehicle serviced.
This place and it's professional staff is by far the best of the best.. Not only do they know what they are talking about they are actually HONEST about what services your vehicle needs and the best options for you.. There work is impeccable and in a timel
I've always enjoyed working on my own vehicles but never have the time. I would never recommend a shop to anyone that I wouldn't trust my own vehicles to. Randolph Midas has gained my trust and respect. The owner operators take great pride in the services
Everything was done well.
"Friendly Staff, quick service.."
"Glad I made an appointment here as every bay was taken up. Though it took a little longer then expected, was out in less than an hour. The new management here seems to really know what they are doing. Plus, they are super friendly!"
"My wife's car broke down at the DD next door. As it turned out, this was a perfect place. Brain at Midas fixed her car quickly, perfectly, and at a reasonable price. It's hard to find a good, honest place to have automotive repairs done, but I have now fou"
It turned out my rotors had to be replaced. I had this done at this same Midas slightly more than one year and 5000 miles ago. There was different management then and I had some reasons to not trust them. The new management earned my full technical confid
"I was referred here by a trusted mechanic I have known for many years. I needed some custom bent exhaust work. In my view the work was completed expertly with completion when promised, final price as agreed and the quality of work was exemplary. Not to "
"Convenient appointment, welcome atitude, good value. "
They helped me out fast and very nice gentlemen!
make sure oil filter is installed tight !! they fix it pronto .. very good
Good service as usual. The manager really runs a tight ship here at Randolph Midas
"First, when I found out that I could get a brake inspection, I was relieved. After I got there, I realized the person I spoke with and made the appointment on the phone neglected to tell me there was a fee of $40. Okay, after the ""inspection' was done, I "
"The new management really runs a tight ship (or shop?) and makes sure customers are satisfied with the service they receive. I've been using their services for a while, and I have no complaints."
"Accommodated my request for service on short notice, but forgot to reset the oil life monitor to 100%."
"I was told my car would be done in an hour. When I questioned it several times because it seemed a bit optimistic I was told maybe an hour and a half. When I walked a mile back to Midas an hour and a half later the location was closed, no one was there and"
"Great shop, friendly service and very prompt. Brought my truck in with an exhaust leak without an appointment and they fixed it right away for a good price."
service was quick and very good-I would recommend Midas to everyone!!
Service and attitude from everyone at Midas was excellent. As always. I bring my vehicle there. And will continue to do so. Very friendly and courteous. And they do a good job. I don?t go anyplace else.
"Here is an update to my review from yesterday.I spoke to the owner of the shop today regarding my prior review. After speaking to him, I am 100% certain this was a scam. Here is the language from the ""CEO"" (Kerry) of Midas, that was posted on Facebook in s"
"I heard about Midas Randolph on Facebook. The CEO (Kerry) was looking for secret shoppers to test the customer service of the location she just bought. To all secret shoppers she noted:""Your repairs will be GREATLY discounted.But I need actual FEEDBACK.""Du"
"Jay and his team at Randolph Midas have treated our family very fairly. So far, we feel that we've gotten very good service at a fair price. Based on experience to date, would definitely recommend Jay and the Randolph Midas team"
"Great price, excellent, courteous service, and in/out in * 45 minutes. Definitely highly recommend this Midas site in Randolph, NJ"
Service was very good. Staff at the front desk and in the bays were friendly and courteous.
I went in to get my car serviced and the customer service was very pleasent. I found their location to be easy to get to. I found the staff to be very welcoming and accommodating. I felt the prices to be very resasonable and I will be coming back for futur
The service here was impecable. The attention to detail and the amount of knowledge was unmatched from Keri and Brian. I had struggled for over 18 months with an evap issue. My car had gone through 4 different mechanics at various shops...no one could f
They recommended what should be fixed by showing and explaining to you. Good job!
"Brian and his staff do great work and Kerry at the front desk is a sweetheart. Professional, honest, good people. "
"After 18 months of dealing with an evap issue with my car it is FINALLY fixed. We had been through 4 other mechanics from different shops and none of them could find the problem. 6 hrs at your Midas and the problem was found, corrected and fixed. I can'"
"from the moment you walk in the door, very comfortable. I bring my laptop and do my work via wifi. I was also given the discount without presenting my coupon even though I did have it on me. Very knowledgeable and didn't push me (I am a female) to have "
"I had to get an exhaust made by midas, and they had great fast service, They also offer free wifi so I could sit down and relax on my laptop while I was waiting."
"Your staff at this facility are amazing! Always courteous and helpful. Greeting with smile, and follow up. Thanks so much!!"
Final bill was $200.00 more than phone quote. You need to be more accurate when asking for authorization over the phone
Excellent service! Quickly in and out!
From start to finish the experience was excellent. Brian in the front is very knowledgeable and and the Mechanics will tighten your vehicle up nicely. If they don't have a part they'll get it. Highly recommend this Midas if you're searching for quality ser
nice service .Staff are very good
"Friendly, clean place. Good service."
Highly satisfied with the work. Jay is an excellent manager
I got a large bolt in my tire and was losing air fast. I called and spoke with Jay who was very helpful. I drove the 2 miles to the ship and he looked at my tire and recommended what was best for me. He ended up saving me a lot of money and now I am only b
Went for Oil change and they created another issue. Unsatisfied with the service.
Courteous staff, quick service. I was there around 8.30 in the morning, and by 9:20 I was already on my way home.
Probably one of the best experiences I've had at an auto repair shop. They were quick and straight to the point. When I turned down one thing that required fixing they didn't give me that condescending look I get from men at other shops. They quickly fi
"THE MIDAS STORE IN RANDOLPH IS THE ******* OF ALL MIDAS STORES IN NEW JERSEY. HACKET JOB mike RIPS OFF SENIOR CITIZENS AND mechanics? DON'T KNOW **** FROM SHINOLA.NO, I WOULD NOT RECOMMEND THIS MIDAS LOCATION BASED ON MY MOST RECENT VISIT.HOPE THIS HELPS"
"Service was fine (oil change). However, I booked an appointment online for 4pm, received a phone call a few minutes later saying they had an opening on 3pm. I showed up at 3pm and my car was not taken back for oil change until 3:45. Waste of time."
Excellent Service! Very quick...didn't even realize out out of balance my old tires must have been...Van rides really smoothly now!
Everyone has been very friendly and professional
"I went there on 26th October..I did oil change,tier rotation etc..good service.."
"I made my appointment on line a few days ahead, hoping to coincide with a dentist appointment. I got there early and they took me right in. My oil change was completed earlier than I anticipated and I had plenty of time for the dentist appointment."
Went right in and never saw a cleaner shop floor. The people were very knowledgeable. Great place!
I been coming here for years. Excellant and profesional service. Highly reccomend.
Service was good.They checked the tire and informed about condition
"A quick and easy job, from quote request to completion. Warm reception on arrival and installation completed in a timely manner. "
"I was able to book an appointment online,and the service was done promptly. I used a coupon and the price was reasonable.If you are looking to do this service quickly I would defineately recommend this Midas location.Friendly too."
"I had went in for just an oil change and to see if the bulb of my headlight needed changing. And, of course, the associates dig in to find anything and everything that is possibly wrong with my car. Ok, fine. But, after finding out the cost of the installa"
I went for an oil change and tire rotation. No complaints.
These people are nice until you question there work. Ted put my good tires in the front instead of the back. I researched this and one should put your best tires in the rear not in the front. All reputable tire companies recommend better tires in the rear
"I have been taking my cars to the Randolph location for years. The diagnosis is quick, direct and alternatives are presented before the work is done."
"My wife and I have been taking our cars to Randolph Midas for several years. In my view, Chris & staff have always provided fair and honest service. I had two cars that went well over 200,000 miles, one up to 249,000. Chris would let me know the work that"
Everytime I walk into midas Chris greets me with a smile. He and his staff have all worked on my vehicle and are all highly competent. Any issue that arises can always be fixed quickly and professionaly on the spot. I would highly recommend anyone to bring
"As usual, I left my oil change appointment with the Midas shop on Route 10 in Randolph with the confidence that my car had been tended to properly.Time after time I have had the job done right.The service person does the oil change, checks fluids, looks ov"
"Finally a shop that understands that most people are just looking for an honest answer, a fair price, and the ability to make and ""keep"" appointments. I've gone the dealership route *who wouldn't let me leave without spending *500*, and the chain route *s"
"I've been having our cars serviced at Randolph Midas for years, and have recommended them as an honest and fair repair shop to many friends.The repairs are always explained to me, and they provide reasonable estimates on repairs.The quality of the mechanic"
We have been going to the Randolph Midas shop for 15* years. They do a a great job and they are very professional. Here's why you should go to this shop-1-They are knowledeable2-They are courteous3-They make the right recommendations4-They are HONEST!
