They were super easy to work with, explained in detail answers to my questions and they were fast, got me in and out of there. Super friendly as well.
Job done right by nice folks.
Prices are outrageous. The Groupon I used was great but when I reached out to my mechanic for services they said I needed he is charging me almost 1/2 of what they were trying to charge.
Fast and friendly. Great customer service. Easy to deal with. Timely updates.
Long time costumer and will continue to be!
Not only do the staff know what they are doing, but as a female they are one of the few places that don’t suggest unnecessary work or over charge for the work done. Quite the opposite. Not only was I treated with kindness a d u distancing, but the staff did not once talk down to me. To top it off the coat of my work was reasonable and done in a timely fashion. I could t have asked for a better experience.
Difficulty making an appointment. They said I didn’t need one but I wanted one. All worked out in the end. Very nice people
The guys are always a pleasure to deal with. I get a little sad when I don't see some of the familiar faces. But even new folks are pleasant & knowledgeable.
the $89 oil chamge was to be $49 on Groupon.they said the pil was $60 more expensive for 16 weight oilso should have been $109they said i had to pay $149 so i would not receive amy discount. i left without doing oil change.i exchanged two $49 oil chamges for Hroupon cash and will never do business with Modas ever again.the associates were rudw amd cpuld not ecplain higb price I went to Valvoline oil amd paid $99 fpr the 16 weight oil.$50 cheaper and they were done in 15 minutes.Midas would have been at least 1 to 1.5 hours.
The lady at the reception and also did oil change for me was very knowledgeable and kind, honest, fast work!!
When the associate called he told me about problems they saw outside of my purchase. He informed me about an appropriate amount of time I could delay the work to be done, which I appreciated and lowered my stress. I will return to have those items repaired.
the service guy check my car and told me my car needed a brake job very badly because it was metal on metal and pressured me to buy brakes and rotors. I went home and did my own brakes job and my brakes pad weren't even half way down. I akways use to only go to midus- I doubt if i will go back!!! The new team is more about money than satisfying the customer and being honest.
They could have tried to upsell an unneeded service but they did not and was honest and saved me money
The team was very courteous and helpful.
Well I told the manager at the beginning I wanted oil change and tire rotation, they did the oil change pit the car down and was ready to give car back to me and I had to remind the manager to rotate the tires but he gets busy so we all miss items.
Mark was great! customer service was amazing, communication was excellent! Mark was able to get me an appt last minute with 2 cars
I had brakes done at another Midas location that has recently closed. The previous location could not find out why my brakes were brand new pads and rotors. We’re still making high squealing sounds. So I went to this location. They found the problem within minutes warranty out to brakes and pads and explained everything and great detail
This was not my first time at Midas and I have always been totally satisfied with their work. I am a 79 year old and they were very accommodating in explaining what they would be doing and the amount.
I'm not trying to cause someone their job but the front desk man was very dishonest right from the beginning he wanted to use or charge me for full synthetic for my 2009 Toyota which is stock and that could have been an honest mistake. He wanted to replace a battery that was over 70% and I had no starting issues. I wanted an estimate for my stress and it was well $200 over then two private shops I had contacted. I noticed as I was leaving that one of the mechanics was standing on the star he was using to tighten a person's lug nuts and bouncing on it. I don't know a lot about cars but I don't think you're supposed to do that. In general everyone was nice it just seemed very shady I wouldn't go back
The team here is very accommodating and pleasant for commercial vehicles. We've gone here for years and they really stand out in terms of customer service with a smile. They also take time to explain what they did.
They made it quick and easy to explain the process how long it will take for the job to be done and got us in and out fast. Sierra Milhomme was really helpful and had great attitude and service
Professional courteous service, clear explanation of what needs to be done and a helpful attitude!
Mark was awesome at getting me checked In efficiently and he was very good at communicating everything that needed to be taken care of in my car. I love my experience. I’m definitely going to go back every time for my oil change and with anything else I need to fix.
I informed the shop of a noise the vehicle made and the noise persisted and the mechanics insisted the car did not make the noise.
Mgr Mark was very professional, price I expected to pay is exactly what I paid
Everyone at the shop was incredibly kind and kept me in the loop. I’m so grateful for their multipoint inspections, because they caught my cabin air filter looking absolutely foul and replaced it!
While nicely decorated, the waiting area was filthy. And although I am extremely grateful we were able to get my part in time..,spending five hours in a filthy waiting room was not my idea of excellent service. One mechanic.. seven customers came through while I waited.5 hours
I wasn’t supposed to pay for my brake pads and I was charged for the part and labor after being told I was being charged for the brake pads
I got a Groupon with the type of oil my vehicle used, but they stated it was no the right package and charge me more extra money, besides what I paid for the Groupon
I purchased a Groupon for $49.99. At the service counter I was told that it did not cover my car and that I would have to pay an additional $129.99. Then the manager proceeded to say he would apply the $49.99 that I paid to the cost. I thought all of it was very misleading and figured it was due to my “European car” like they claimed. While waiting for my car service I actually learned that information was not true at all because they said the exact same thing to the next 4 customers who came in for an oil change for their vehicle with the same Groupon deal. The location is ripping off customers and it is not okay. They then proceeded to approach me while I was sitting in the waiting area two service men and woman telling me I had a leak and I needed to get it fixed while standing over me aggressively trying to have me pay for the repair their. I politely declined and left as fast as I could.
Better quality control. I came in for an oil change and when I drove home I discovered the oil completely leaked onto the parking lot floor. Midas was good enough to have the car towed back to the shop. Was told it was a faulty seal and issue was rectified. Should have never happened in the first place.
The staff was very helpful and friendly, they also found that I needed an air filter. Which I agreed to getting a replacement filter. They explained everything I needed to know.
I was in and out in 30 minutes
You still need to fix my brakes, I'm about ready to file a complaint with the Nevada attorney general's office because my vehicle is unsafe to drive. I am sick and tired of my brakes grinding and the location keeps giving a different excuse as to why it's happening.
Mark was extremely helpful and a pleasure to work with!
the most horrible experience i’ve had never coming back here especially since i came by myself should’ve brought a guy with me to see if they did it right very dissatisfied
I've already had a very bad experience with this location with an oil change when the store had another manager. I now continue to give Midas and this location my business, and I now feel like I have been completely ripped off. I even bring it up and am given some small discounts and a free oil change. I would love for someone to contact me about making this situation right
These guys do a great job on my car the oil change I love the pricing I love the guys are really cool they're really nice so I really recommend this minus
Looked like people doing work were trainees with looked like a rude trainer with a smart mouth while the work needed on my car was being explained to me. My oil pan had no issues when I brought it in. If oil was leaking, they should've never touched it and explained to me beforehand. They wouldn't acknowledge fault and now I'm left with a large expense due to their negligence.
I have been going there for several years now
Oh my goodness first of all when I walked in I felt welcomed and important. Daniel the manager and Robert's the mechanic both worked on my car past the 6pm closing our to my amazing because I had stressed to Daniel early on that I really needed my car to get to both of my jobs I just want to thank them so much for being patient and tolerant and for going beyond for me I'm a customer for life.
That sales person was professional, knowledgeable and friendly..
I have to return on Monday because my car is leaking lots of oil. I am very unhappy with my service and would like a refund for everything I went through there at the time of my appointment and for the services not performed correctly.
this is not the first time, i have went to Midas.I like the service.
Friendly, fast, efficient and no attempt to sell additional "recommended" services!
Daniel was great thanks so much for the customer service he made sure I was out in time for my dr appt
I was in & and out in an Hour…😃😃
Not even thirty minutes AFTER I left. I get a check engine light.
I tried calling before taking my car in, for a whole day no one ever picked up. I left a message and unfortunately no one returned my called. I had to bring my car in to Midas were I felt I was given the run around. I left my car overnight, told me they would call me once it was ready for pick up, never received a call. I had to call the following day to check if my car was ready. The problem with this was when I dropped my car off I asked the salesperson if they had the correct phone # on file, and just to make sure I gave my phone again. The day I picked up he stated they didn’t have the correct #, but that my car had been ready the day I dropped it off.
Great staff friendly explain everything and I would come back for my old chain oil change next time
I asked to go out to work area. Talked with Kate and she walked me thru and showed me underneath my car what areas needed more attention. Never get to see underneath and I really appreciated it and her knowlege.
Customer service was on point and the time it took to service car was awesome!
Thank you, for your service..
Great service..
I like the service at midas.
Service was fast and they didn't try to sell me something that I didn't need
The young man that took my appointment over the phone and then took care of me when I showed up for my appointment was extremely nice and very friendly! I will definitely go back to this location for my next visit! Thank you very much!
waiting room chairs where little bit ripped
professional and done rright first time
They were polite, did the job fast and I left happy.
I've had several appointments, everything is always good and they're friendly
Everyone was very professional.
I’ve been coming to this location for years
Everyone was very nice and helpful and my car was ready in a timely manner
Midas prices in general are too expensive. Could have been a better price then 3,000 dollars
I would recommend this Midas shop. Very professional and courteous. DANIEL AND HIS CREW took care of my car and had me back on the road.Thanks again guys!
The cost of testing the AC. Diagnosis was expensive.
professional and done right first time
Service was quick & affordable
From the moment I entered Midas they made sure I was being taken care of immediately and I explained what’s wrong with the car and they took their time to check out my brakes and rotors and tell me what the problem was and I was out on the road not long after that service was great and fast and I will be returning with all my car needs
they checked off my liquids in my car were green when today i had to go buy coolant and windshield wash to fill.
I don't blame the issue with midas but the amount of time was really long with parts being delivered but I don't blame midas at all but the staff were very friendly and the manager made everything worth it for me to come back
My experience was quick and efficient. I asked questions and they were very responsive, answering to the best of their knowledge. I was able to determine that I will be able to return to finish the non priority tweaks in my car within a month.
Great service friendly staff
I made an appointment for a brake evaluation to avoid a long wait time. I was told 2 - 2.5 hours. Not including the evaluation, I waited 5 hours, all told I waited nearly 6 hours. I was quoted 3 separate times for completion times by the Manager on duty, and all were wrong. Not only that, at one instance the manager stated, "all your parts are here but he is working on another car then he will put yours back together". By then I had already been there for 3 hours. I was offered no apology, the closest I got to one was given by a tech before handing over the keys after 6 hours " Thanks for waiting all day, Im going to take your car for a test drive now". I have no idea what kind of business this is. I am Livid.
Your ässociates always make me feel at home.
I'm still grateful I still have a smile on my face thanks for taking care of my mini me you guys are awsome
I have been there twice for oil changes and will go no other place and will be making another appt soon! Hats off to you all there and great work!
It was easy doing business with this place. The work was done in a timely manner.
Great service they did a great job on my vehicle and customer service was awesome thank you
"Took my car in for an oil change this time. Service was the best, as usual. Everybody I spoke to was very nice and professional. Next time my car needs any work done I will take it back to Midas on Rainbow. Thanks Daniel!"
Customer service was great. Will be back.
they got me with the typical let me charge u 75$ for nothing because your a woman. wrote the codes down for me. i got that done for free at o rileys i already knew what was wrong just wanted it fixed and still ended up having to go to Autonation Nissan. i
Went in to have new belts put on staff was very kind ill be back
"After several shops and several hundred dollars with out results! Sal at Midas had me in and out in less than an hour with his technical abilities, I recommend this shop to everyone! Thanks for the professionalism and hope you enjoyed the pizza! RON"
"I called the day before and scheduled, which was very easy. Was also able to find good savings thanks to their customer service. I appreciate it! Will be back for sure!"
"After getting an astronomical quote from the dealership I purchased the vehicle at, that I was referred to from the first place I went to (They ran diagnostics, charged me, and said you should take it to the dealer) I was perplexed and not really sure wh"
Daniel was great from the moment I got there. Excellent service. Fast. My car is expensive to fix but they did everything perfect and it drives like new. 10/10
I really appreciate the customer service that I received. And the great job done on my vehicle. The feed back I got on my cars condition was awesome. It runs better than before and now me and my family can feel safe while traveling in our vehicle. Thank yo
"I got my breaks close to 1 year ago paid over $400 and the last 4 months , breaks were jumping , skipping, jerking and took my car back they honored warranty and fixed it right only had to cover labor, and the old mechanic was no longer there who original"
"Professional, quick, and friendly service. Came in for a synthetic oil change. I was helped promptly and left satisfied!"
"Professional and knowledgeable staff/employees. great service, my vehicle was taken care of promptly.Would recommend to others.Thank you )!"
Starting with the way they treat you they are awesome and made a really good job all that I need
Steven was the best. Friendly. Timely. Did everything as promised. Affordable.
"On Oct. 8th, 2020 I bought a voucher thru Groupon and went in to Midas (1850 S Rainbow Blvd., Las Vegas) to get my oil changed. In the voucher tire rotation is part of the deal. Well, I asked the short guy who was working on my paperwork if he's going to "
"I went in with brakes that were feeling spongy. I was told I would need new rotors / pads due to deep scratches. $500. Took to competitor down the road and they were all within spec. He said the rotors looked 'like new, no scratches' and pads were "
Our car had new brakes and rotors installed at this location. 1.5 weeks later the brakes totally failed and we had to run our car off the road to avoid a head on collision. The flat bed driver showed us that 2 of our brakes were literally falling/hanging
will never use midas in Las Vegas again- unethical and incompetent employees
OMG THESE GUYS ARE AMAZEING DANIEL AND DEANDRE DOUBLE D ARE SO HELPFUL AND HONEST IF YOU HAVE ANY CAR PROBLEMS YOU WANNA GO HERE IT DONT GET NO BETTER THAN THAT THANKS GUYS
"I just got the best service and greatest rates I?ve ever had when getting work done on my Chrysler 300 Touring Edition 3.5. The staff was so helpful, extremely knowledgeable and professional from start to finish. They fixed everything thing the right way t"
Love this place to get oil change...Everyone knows what they are doing...Outstanding customer service and the waiting area is comfortable..
"From the moment I spoke with the tech, to dropping off the car and being greeted by the awesome front desk staff, to when later that SAME DAY they called and said our car would be ready before closing, we've had an awesome experience with this Midas. Their"
brought my car into midas for an oil change- whoever did it broke the oil pan *****. Then they rigged it so they could seal the oil pan and refill it with oil. On my next oil change(not with midas) when the mechanic unscrewed the pan it fell apart. Also th
I always get great service at midus. The guys are always friendly and helpful.
"Great, friendly service. Reasonable rates."
I would really recommend this Midas to all my friends and family. Very Professional. Answered all my questions before work was done. Very friendly Staff and workers and they truly understood my needs. If i ever have any kind of car problems i would definit
"Midas has always been respectful and informational. I know when I go to Midas, I will receive professionalism both in the way they treat me and the way that they treat my vehicle."
"I strongly believe I was overcharged by $10 by Midas at 1850 SW Rainbow Blvd, Las Vegas NV 89146.I had an appointment for oil change. I asked for regular not synthetic oil.I was charged $24.99 (part) * $10 (labor). I had Midas services (4 in Las Vegas and "
Only one problem.....my trunk release button was pushed and I couldn't get my trunk open. Finally found the button in the glove compartment.
"I made an online appointment, showed up, dropped my vehicle off, and then they called when it was ready. Great experience - painless and easy. I will definitely come back again."
"tricky job troubleshooting the check engine light, but after 3 trips they finally got it right, not the O2 sensor but a leaky vacuum hose"
It was done in a timely manner.
Looking for an automotive repair that is NOT out to rob you? - This is the place!! I just knew I was going to have to skip a mortgage payment to have my truck fixed - I was wrong! Daniel was able to fit me in for an inspection immediately. After evaluating
I was in and out and for me they provide good customer services.
Was very pleased with the service I received. It was done professionally and in a timely manner.
They went above and beyond to try and help me. I greatly appreciate the time and attention spent on my vehicle.
"Not only did they take really good care of my care, they made me feel at home in their shop while I waited. They were open and honest about what my car needed and didn't try to tack on unessacary items. They take care in making sure your car is safe to dri"
"This is the place to take your vehicle for service! We had brake & shock service done for our 1986 pick up truck and these guys were phenomenal. The store manager, Johnathan, was kind & patient as he searched for shocks to fit our old truck and our servi"
"The best customer service I've seen in a long time. Helpful, informative, and even caring. I can't remember the name of the young man at the desk, but he was just awesome! I will definitely bring my car back here. I have already recommended this locati"
I was quoted $420. By Clay For a brake and rotor replacement on the phone as soon as I came in and they had my car the price mysteriously jumped up to $587. I would not recommend coming to this location for service. Bad Business Practice
This location always does a great job and never tries to upsell me or do work that is unnecessary. Staff are super friendly as well.
I brought my car here and already purchased a groupon deal as well. $175 more on top of the $129. My car still squeaking barely stopping. I took it back and spent another 2 1/2 hours and another rotor they tell me the break pad has problem which is why the
"excellent job, I got in at opening time and was out less than an hour later. courteous and efficient "
Crappy service and long wait.
Everything was as promised- Joe provided very courteous service
"Reasonable prices, great service "
I purchased a Groupon full synthetic oil change $57.99 to use in Las Vegas where I currently reside. I scheduled an appointment for my oil change and redeemed within three days of purchase. There were upcharges and upgrades the clerk said I needed. I
"Made an appointment for an oil change. Showed up on time. They didn't even get my car in the bay until almost two hours after my appointment started. On top of that, a gentleman walked in while I was checking out and was given a time estimate on his oil ch"
I bought a Groupon to try out Midas with the attention of making Midas my regular oil change provider. I scheduled an appointment for my oil change... the office that day was unorganized and with another lady ahead me...she also had a Groupon and was ha
"I trust the workers at this location.The team really fixed my overheating problem, unlike Charlie's Auto.They also changed out my starter...it only took an hour or less!I would totally go back for all my auto needs!"
Had a little speed bump after servicing but Joe responded quickly and professionally and got me back on the road.
Quick service. I felt like they weren't trying to rip me off. Said what my car needed and fixed it. Will go back
Bought a Groupon synthetic oil change $54.00. I was given $34.00 Groupon credit upon the day for service instead of $54.00. I understand I was to be charged for two additional quarts since my car takes 7 quarts total but I paid $60.40 additional to my $5
"made the appointment the day before, parts were waiting when I got there the next day, work was done on budget and under time estimated, great job folks"
"I also wanna state, I had the same problems, with my Car, 2 weeks later, The Mechanic of my roommates, said they did a terrible job, doing my Motor Mounts, and put the cover of the exhaust, the wrong way, and bolts were loose. I don't know , if I could eve"
"I am now today on Nov 7th getting my car fixed by my roommates Mechanic. Your Manager there is great Juddi !!! Your Assistant Manager Adam is terrible. I waited til the next morning on the 13th of October, to get my Motor Mounts replaced. I dropped my Car"
"I purchased a battery from a different Midas location and it unexpectedly died after a year and a half. I called the number on the warranty and they provided me 3 phone numbers of auto shops to call. One told me they don't handle the warranty, the other "
They did an oil change and brake fluid flush & replacement for under $200. No other BMW service could come close to that. They were very professional and knowledgeable about my BMW 320xi. Not only was the correct new fluids used but they reset all my onboa
The manager was extremely friendly and professional. She took the time to explain all of my options. The service was fast and my car was clean afterwards. I will definitely come back.Thanks so much!
"Clean, professional, always on time with there quote's."
Great service. Very happy
Had a bad experience brought my car back in and Jason took care of me. Thanks guus!
I took my car into this location for a oil change only to get off work and my oil light was on. There was no oil in my car....not a drop!!! How is it that I took my car in full of oil to get a oil change and two hours later it was completely empty. Please
I went in to have my brakes checked because of squeaking noise. Ok $20.00 I said do it. My brakes were fine it was a piece of metal on the brake shoe. They said $103.00 just to replace the one little piece of metal. I said No Thank You. Then they told me m
"Took in our Toyota Camry due to shaking at an idle and a strong vibration on the interstate at about 70 MPH. We were told we needed a new motor mount and tires needed balanced, plus a couple other basic maintenance items. As we were paying my husband asked"
"My engine light turned on so I took it to Mids. They charged me to check my car, plus to fix the problem. After three days the check engine is back on. So I take my car back to midas and they try to charge me to check it again. What a rip off!!! So I took "
"My engine light turned on so I took it to Mids. They charged me to check my car, plus to fix the problem. After three days the check engine is back on. So I take my car back to midas and they try to charge me to check it again. What a rip off!!! So I took "
"always getting me in and out with a problem, have taken my car to them since i got it last year, they do great service..."
