I had an 11:00am appointment and was told my car would be ready at 1pm. It was not completed until 5pm. Apparently, the business was understaffed.
Kept me informed as to what was going on.
They do a great job ! Go over everything with you, and never have any hidden surprise costs.
I was in and out within a very reasonable time
The manager and technicians on staff were very knowledgeable, professional, honest and polite. I would highly recommend them to everyone.
I have returned to Midas Clifton Park for several years now. They have always been straightforward and honest to work with. If there is a continuing problem, I know that I can return to have it resolved or else be referred.
Love the updated pictures. Very clean. Got me in in a reasonable amount of time. Friendly.
It made my car a lot safe then another car repair shop
after repair and wheel alignment, steering wheel was left askew, not centered.
Service was exceptional. Everything was completed within a reasonable amount of time. We were able to book the appointment the day before and get the work done before we took a road trip.
Service Rep was accommodating as always. Work done on time as promised.
Better communication around the unexplained and unsigned $88 charge over the estimate
Entire staff was excellent
Great people and great service pulled right in and got to work. Took time to tell me everything they where going to do.
Alignment was done as well as they good. They could not get the tie rod nuts loose, so Alignment was done as good as possible
John the manager cared about not only my car but also myself. I was very satisfied with all the work they did. Very honest.
I would not return to any midas location. The associate did not communicate anything about the brake inspection fee. They then quoted a large price for brake services with no explanation on what needed to be done other than that is what the parts and labor would cost. I declined service and was then informed I would owe labor costs as well as a brake service fee. I paid over $100 and almost two hours to only vaguely figure out what was wrong. I felt wronged to owe $70 for labor when there was already a service fee which I did not even know about to begin with (my fault but still would have been helpful to communicate) why would I owe labor if no work was done?! I was also told my cabin air filter was missing which was flat out a lie to sell me one. Items from my glovebox were left on the passenger side floor when I received my car back. I would never recommend midas after such an infuriating experience that not only was largely unhelpful but somehow cost $100. Why would anyone want that?
Squeezed me in for service
This visit was excellent, the employee was very thorough in his explanation of the work being done and answered some questions I had. I decided that I'll be coming back.
I get the best service whenever I go there.
Great service manager. Great customer service. No issues at all. I saw him deal with many different issues during my visit and he is a true pro!
All was well with everything but when I got home I noticed a lot of grease smudging on the front seat and steering wheel that I had to clean off was not happy because it was a brand new vehicle it was first service for my vehicle
We needed a part replaced. $300 part (researched). Bill 1289+ tax. Straightforward repair possibly 1 hour or max 2 hours of labor-$989. $455 an hour labor if it took 2? Feel taken advantage of.
Work was conducted as expected and on time.
Good Customer service. Friendly. They keep a look out for future problems you may have. They try to help you stay on top of vehicle maintenance and care.
All of the employees were very friendly and explained everything in detail. Will DEFINITELY be returning
On first visit sat and waited 2 hours for an inspection and oil change. I was asked to come back for a 2nd visit so they could complete the inspection by putting on new tires which they had to order. At 2nd visit my appointment time of 10 am was not honored and I was asked to return at noon - no options- take it or leave it. I was there for another 1.5 hours as they completed the tire install and finally completed inspection. Not a very good first experieince for me having just moved into the area and choosing to give Midas my business.
They got me right in they kept in touch and they were prompt I’m very pleased with the service and will go back for my next oil change
Midas shows how much they care for their customers.
Best oil change I ever got
John was great! He got my car in fast and everything was done well.
Excellent customer service and professional staff even though they appear to be short on staffing
Very satisfied. Friendly staff
Pricing is too high and the service is average. I will never go to Midas again. I will tell everybody I know Never service your car at any location in America!
Perform the repairs I requested, don't push me to a dealership for an air filter, and don't lie that Couldn't replicate a rattle you previously diagnosed and took pictures of
courteous and professional. good work done at a reasonable price, and done right the first time.
Very friendly atmosphere.
Service was amazing, office staff was very attentive and accommodating. Friendliness, personable and informative. Highly recommended to friends and family!
Ease of service and very convenient .
The staff communicated professionally and clearly.
Ready when promised and at a very good price
great service every time!
It’s always a pleasure to have my work done there with the Midas staff
John the manager always takes care of me. He makes sure my vehicles are fixed and fixed right.
Accommodated my needs for inspection but took all day. Apparently they don’t have many inspectors.
The man at the desk helped me fast and effectively, the workers were very friendly and helpful. The work at the desk helped me set an appointment over the phone for the next business day. I was in and out for an inspection in about 10 minutes and that was faster than any other place I have been. I highly recommend the location on US-9 in Clifton Park and will definitely go there again for my next car need!
Courteous staff and prompt service
They were very honest and easy to work with
In consideration of how much money that I have spent on my vehicles there in the past year, I should have been given more consideration than trying to sell me new tires without any warranty. I had my whole exhaust system done fairly recently, so paying for labor and ANY parts was not fair. The entire Exhaust situation was because the joint rusted out quickly, so it should have been covered at 100%. At least the manager is significantly discounting my inspection. Service was great. People were great. The way he had to cost it out was not.
When a customer makes an appointment, don’t put walk-ins ahead of them!
scheduled online and received a call from shop to reschedule if unable to leave my vehicle. I was able to reschedule immediately and when i arrived at my appoinment, my car was taken in for service almost immediately. Very quick inspection
The situation of my car was evaluated quickly. I was told what I needed done. I scheduled to get the repairs made in a week or so, a.d it was done. The cost was very reasonable too.
My car was in for an NYS Inspection. While there the tech had called and stated they found a dead mouse in the air filter and cleaned the area and replaced the air filters.
Good service. Fair value. Done as promised.
The attendants were very friendly and did everything to get my car ready and in compliance with state law. I'd like to thanks the entire team.
Excellent service, fast, friendly and acceptable prices.
great leader and teamwould not let anyone else work on my car but john and the team
I stopped in with a brake problem with the car. No appointment but with a half hour I was told of the problem. I was a out of town customer to. With a short time later I was given the price what needed to be done. And was show in what the last shop did wrong. Witch was eye opening to what some car care centers will do😒. I stopped in at 5pm. I had to be a job site by 5am. They had my cover. For that I’m great full. Everyone at the Clifton Park location was awesome to say the least.Thank you all for the best service I have received in years.
I've been a Midas customer for a very long time. I get the best service everytime.
I was treated with respect, and it was explained to me that there would be a 20minute wait, and the manager was friendly and courteous.
The service tech explained what the problem was and showed us where the exhaust was bad. He took the time to answer my questions.
Jon from midas is super friendly and always gets the job done whenever I come in, been going for years.
very pleased with service performance
Work was completed and associates were courteous.
The issue with my car was diagnosed accurately and I was told it will be fixed
Had an emergency. They got us in and out in an hour. Great work. Very happy!
Do NOT go to Midas unless you want to get ripped off. Tried to tell me that my daughter’s car needed new catalytic converter with work totaling $4k — even gave me a written estimate. When I took it to Toyota Service for 2nd opinion, ACTUALLY only needs muffler & work with total of only $1,200. They tried same BS when our other daughter took her truck to Midas in Binghamton for an oil change and tried to scare her into $5k of work. This company SUCKS!🤬
Staff is very knowledgeable and informative
I could make a book but bore more help and stop over charging for unnecessary work and don’t do unauthorized work that is never agreed upon
John was outstanding and made a loyal customer out of me !
I've only ever taken my vehicle to this Midas location since i purchased it in 2015. John and his team always take great care of it and keep me on the road with 0 issues. Great work as usual.
Very helpful, kind and communicative staff. Explained everything clearly and even gave us a ride to our house while waiting on the car to be done. Highly recommend.
I got an oil change and had a very good experience. Other places charges so much for full synthetic oil change, Midas regular oil price is way low plus they had $20 discount on full synthetic as well.
Very responsive. Showed me the issues they found. Very fast service. friendly and professional.
They service was amazing.
no coupon discounts were mentioned so i had to find a coupon online the labor bill was to high for an easy job that didnt take long
JJ, the gentleman in charge was very competent, and friendly. Up front he explained that he was short 2 techs and it could take a little longer than normal. I had no problem with waiting a little longer as long as it wasn't all afternoon. It was only an hour and a half, I had a great time conversing with other who were waiting. Having the TV with the great little skits, made the time pass quickly as well. I will definitely be returning for my next oil change.
John the manager took the time to explain the options I had and discussed the possible issues with each option. I was able to then make my discision for the best option.
Cause everything that was done was excellent
The service all around was great
Highly professional and competent staff. Great communication both ways.
Gentlemen had some trouble putting on my oil filter 2022 hyndaui accent
There always trying to sell extras. Very anoying.
My battery died and I was about to start a long road trip. I arrived at the location prior to opening, but associate still welcomed me, checked me in and assured me they would get to work as soon as tech arrived-which they did! They were thorough and were able to get me in and out in 20 minutes! Nice, friendly and pleasant to do business with!
Front counter gentleman friendly, professional and efficient
I Always get great service. All the employees there are very friendly, from the minuet I walk in till I leave.
Everything I needed was done promptly and well.
Was charged three times the market value for each part (USED PARTS). Labor was absurdly priced. Literally scammed me and others because it was the week after a holiday.
friendly, professional service done right the first time
Manager was very customer friendly , and the staff were very courteous .
I must say that this location had some guys with integrity and intelligence. Services were so good that I'm going to go back for more to get more help from my car think you might as!
Rusted out lug on 19 Honda 15k not likely. My 06 Honda still has original lugs with 160k. Retired from the business after 49 years. Never recall a rusted out lug stud. Common cause is shearing due to prior over torque or cross thread. Not happy with paying for someone’s error. I’d like to receive compensation for the cost. Respectfully, Fran Bain
I did not have a appointment. They were very friendly and said that they could get me right in for the inspection that I needed.
The people that worked, there were so friendly, knowledgeable, and efficient. It was a pleasure to bring my vehicle there and I will definitely return it.
The technician was very helpful with my truck. This is the first time I had it looked over and he was patient with me and my questions. He looked over areas that didn't come with the service upon my request. Other employees also added their expertise to my question. I am very mechanical and do most of my own work when I can. If I was not able to do my own repairs I would feel comfortable bringing my only vehicle to be serviced.
Staff as always are friendly and knowledgeable.
The manger and assistant manager have always treated me fairly. They are friendly, courteous and professional. I trust my vehicle’s care to them.
Very professional service.
John was very knowledgeable, friendly, and honest about parts pricing and work. He left our vehicle on the lift to show me what was wrong and why each part needed to be fixed. He was great. Work was done quickly.
Same day service that wasn't overly expensive.
Friendly and professional explanation given by both managers JJ and John about the service that was needed for my vehicle. Work completed in a timely manner!
The manager and staff were excellent.
Service manager was very professional, and highly skilled in explaining what needed to be done for my vehicle
This is the only place I go to get all my repairs on both of my cars I trust the people and the price. They are always happy to help and happy to do so
The manager John is very educated and knowledgeable with the business and is friendly
Everyone was very pleasant especially the man that took care of me
They are great people who will bring me home and work on my car and come and pick me up when my car is ready and I just pay and leave.
JJ was great, timely professional.
The guys at that Midas location know me and my car, and know I know a bit about cars. They are good at explaining what I need, and give me a timeline. The do not push any services that are not promptly needed. Plus they are always very nice, and know me by my first name by now.agnes
For once they actually took the time to explain to me what was going on with my vehicle and what my options were. They also explained to me another issue that I had with my vehicle that may potentially be a problem so that I could prepare for that I appreciate the great customer service.
I got a NYS inspection without any "surprises". I was scheduled the same day I called. John was friendly and communicative, and made me feel comfortable. I learned some things about DMV policy as well. Overall he made it feel like the place was on the "up and up", and it's appreciated.
I was satisfied with my service
A consistency of excellence and honesty
The team in this location is always friendly, knowledgeable, cooperative and helpful. High grades here!
Talked about what I needed and and if anything needed to be addressed, was in quick gave all the info I needed, not just for then but also for future great experience compared to other places I have been
Service, courtesy and timing
Communication with the Manager as well as flexibility and timeliness with assessing my truck's issue and scheduling its repair....I stopped in late on a Saturday afternoon.
Went for NYS inspection. Was told vehicle failed due to parking brake. Got home and tested the parking brake and it's fine. The parking brake was one of the first things checked, but the tech proceeded to check anything imaginable on the car, items clearly unrelated to the inspection. I was watching through the window and they were taking tires off the car to look for any problem they could find (and charge me to fix) I have never seen techs remove tires during a NYS inspection. It was like a fishing expedition. I just bought the car so there was really nothing they could find, so they came up with the parking brake as a way to charge me $70 to "diagnose parking brake issue" which if I had money I would of paid them to magically fix something that, as it turns out wasn't even broken. What a waste of 45 minutes and $10.
Agreed to the work needed to be completed over the phone. Was told the work would be completed in approximately 45 min and HE WOULD CALL WHEN THE WORK WAS COMPLETED. 5 hours later I called to get an idea of when the work was completed. The mechanic apologized and stated I thought you were coming back within an hour. Completely killed my day off. Not happy. Crappy Jiffy lube is across the street. Should of, would of, could of.
The person that was in charge at the desk was very detailed in explaining the work and the kind of parts needed and even offered to drop me off to get coffee and pick me back up because of the time I was waiting. Very comfortable visit👍🏼
My husband and year old twins and I were in town for a doctors appointment for my children. On the way we managed to get a nail on our tire. This location was able to help us right away and the associates were helpful and kind.
everything was explained to me and I left in the time they said it would take and everyone was friendly.
Service was prompt and the manager was an excellent communicator and truly an asset to the company.
I was given an estimate of about 40 minutes to 1 hour and 30 minutes to complete a tire repair, however, I returned and my vehicle hadn’t even been looked at. Once my vehicle was looked at the time it took to complete the repair was satisfactory. All in all it took 2 hours and 30 minutes. About 1 hour more than told.
The associate explained the issue clearly. Wait time was minimal.
Great staff, kept me informed which i appreciated.
Good communication job well done
Great counter person, knowledgeable and precise.
Very easy on line scheduling. Once I arrived the keys were dropped off and my car was brought inside. No waiting. Service performed efficiently and I was out the door.
Your tech lied and said my rear pads and rotors were done and all need to be replaced. I said I would do them myself. When I checked them all but one pad was bad. I know all must be replaced if you’re replacing one. But all were perfectly fine except for one pad which ate into the rotor so rotor had to be replaced too. But instead of trying to figure out why it was just one pad, they just wanted to replace everything and not figure out the underlying issue.
Mgr. Was great explaining to me the best way to resolve the issue
Very friendly and professional staff.
The manager explained everything that was necessary at the service call. Very qualified and customer focus.
They are honest for service
I always get the feeling they are upselling no matter what you come in for...
Jon and JJ, along with the other team members do a great job
I drove in with no appointment with a check engine light on!! They explained everything to me the pricing was pretty simple and a car is running wonderful.... It was all done in a timely fashion you've earned my business
Staff demonstrated highest level of professionalism, courtesy, and competence.
I received an estimate for exhaust work. Because it was a unisystem, I had to replace the catalytic converter as well as surrounding pipes. The price was about $3500 and I decided to look for other options before committing to that much money
Everything was straight forward.
Very helpful and help us out of a bad situation.
I would have been highly satisfied if they left a bag full of money in my car.
Nice staff, solved my issue and communicated well, did a good/thorough job, suggested needed things without being pushy
JJ was fantastic, when I got home I googled what the cost should be and the Price charged was good vs the google estimated range, the service was faster than expected
Prompt courteous service. Appointment at 830 and out by 10
Staff was very helpful and respectful
The waiting room was a little cold with no refreshments , or water available. An hour is a long time to sit in a cold room.
Quick dependable service ,and constant updates from the store manager .
Everyone is very professional and they get you right in and out. John is always great to deal with as well as the other associates and techs.
Service is good with normal time job was done good
Great service, very fast and really fairly priced. 10 stars all around!!
Called in early in the morning, explained the issue with the vehicle, and that we really needed fixed that day. What I did explain was that we had had an appoint with another shop for several days, and that shop called us and cancelled before we brought our vehicle to them, which left us scrambling to get it done on the day we had set aside to have the work done. Midas was outstanding.! I did explain that we really needed the vehicle fixed that day. The representative on the phone asked if we could leave the vehicle, and I told him we certainly could. He then said if you can leave it with me I will get it done for you today. We got our vehicle over to him minutes later, and he did exactly as promised. It really saved us. Absolutely outstanding.!
their work is very good and they are very kind
Dropped off and gave 3 hr time frame to complete the work, came back as agreed and veh had not been started yet and had to wait 2 more by. A phone call about the delay would have made all the difference.
The service was great and I was out within an hour.
Felt like prices were good, also communication was on spot.
Staff was accommodating, friendly, knowledgeable and the first time in a long time I walked out of a repair station with a smile.
John was very friendly, he explained what needed to be done, and so far he was honest with his assessment and recommendations.
The employees all though short-handed, made a great effort to make my vehicle road ready and most importantly safe. I believe the staff member John was very helpful and extremely friendly.
Went in, got exactly what we wanted, had a question answered about a "service" our auto dealer suggested we have done... He could have said yes we should and offered to do it (upsell), but he told the truth which really won me over... he was super friendly and knowledgeable... You have an exceptional employee there, treat him well and as long as it stays that way, we will stay with you!
they took me right-away to inspect my son car/it was repaired by another shop/your Midas crew pointed out the work of the other shop/I was upset/but your Midas crew gave me the conforted /that my boy will be driving a safe and well inspected car.
$1000 to replace breaking system is a bit expensive
Came in for an NYS inspection. They worked me in their schedule. Very professional.
I came in off the street without an appointment, I was taken care of right away and the service was quick and friendly.
Fast and friendly service Amazing personality
Great service by great staff
Everytime I go to midas the service is excellent and the associates are very nice.Highly recommend to anyone.
My car was brought in promptly. I was told exactly what was wrong with it, how much it would cost, and how long it would take. Staff were courteous and professional.
Staff was fantastic and work was done quickly and efficiently
Problem detected by me after pick-up. Return visit to fix was a hassle for me. I understand sometimes problems happen, however, service manager(?) failed to acknowledge in any way (e.g apology) that the faulty repair caused a hassle for me (return visit gas/time). An acknowledgement of the faulty repair placing a burden on me, and perhaps a coupon for future service savings, would have gone a long way.
I scheduled this appointment online. I heard back from the office within 10 minutes. When scheduling online at another office I frequent, I’ve never heard back from them. So, I was pleasantly surprised and happy with the Clifton Park office. Checking in and out was easy. Employees were very nice. Extra work needed to be done on my vehicle. The employee explained why and how much it would cost. Very good experience.
Updates could have been more clearly communicated. Did not confirm agreement to an alignment as noted in receipt. Did not confirm in person at time indicated
Price wise it was so off compared to any nearby service centers. They gave me an estimate to change alternator and parking brake which was more than the value of my car. Extremely disappointed.
The staff is friendly. I trust the work being done is done correctly and timely. Pricing is also fair for what work is being done.
Synchrony declined Saale Synch closed acct in August and did not notify me . There was a $0.00 balance on the account. Brake service cost was over $900.
Lever of service and information
I had gone to Mavis that morning for my free tire rotation (I had purchased tires there) and they proceeded to tell me that I need front calipers, rotors and brake pads. I had my car serviced back in August 2019 at Midas for those same things. I stopped to Midas on my way home and showed them my paperwork and what Mavis was stating. Joseph said he could get me in about an hour I was much appreciated that they could look at it when I didn't have an appointment. After it was checked over he stated my calipers were fine that I only needed front rotors and brake pads. When my car was finished and time to pay, after my coupon was taken off the balance I had just enough even amount of cash but I was going to have to charge 1.23. Joseph said he didn't want me to have to do that so he took it off the balance. It was extremely kind of him to do that. Thank you.
Reasonable price, good customer service they explain everything very well and clear. They work with in the time limit, I had very good experience with Midas and I’m gonna recommend this place to other people!!
Prior visit was told all brakes were seized est written as such.. Took vehicle to dealer next day and said brakes were fine. 6 mos later brakes still fine. Wanted $1000+ Misdiagnosed?
Service was quick and customer service was outstanding
Did not stay with vehicle. They called me keeping me posted on my vehicle.
Customer Service person was very helpful with oil change and checking Pounds of Pressure in my tires. Rep. came out to waiting area to tell me what would be going on throughout service. I will keep visiting Midas in the future. Thank you.
I go to this Midas all the time for my car repairs and I’m always very satisfied. John is very informative about what needs to be done to my car. I trust him and what he says
It’s just an oil change, but definitely coming back for a different service
excellent manager, ease of communication, and prompt service
John was great. Xaxier was excellent!!
The associates were amazing!! The prices of service no so amazing. I was given an estimate of 1400 dollars for rear brakes, rotors and calipers. I bought the parts yesterday myself for 330 dollars thats A lOT of money for labor if you ask me!
The day before my appointment they immediately took my car in for an inspection and estimate. They pointed us to a location where we could purchase parts. Then they scheduled us for the repair the next day. The repair took as long as they suggested. About an hour. My car was in better condition than when I brought it in. I feel confident driving it now.
The price of the service was clearly communicated and accurate. The team was prepared to have parts overnighted from the Syracuse location if needed, I scheduled for a few days later when I was not in need of the vehicle. It did take a little longer than what was originally discussed but understandably there were many vehicles in the shop that day.
My experience with JJ and the team at Clifton Park Midas was amazing. I truly felt they cared about myself and the safety of my vehicle.
The technician was friendly and knowledgeable the price for the service was affordable, as compared to other shops in the surrounding area. Would highly recommend Midas to others.
They did a great job and it was a fast service.
They did a special job for us, putting in a part we brought in
John is always clear in communicating what services my vehicle needs and why it needs it. The team at this location is honest and hardworking.
All very nice people and capable
Very friendly staff, very please that the management and staff care very much about the repairs and service as much as the customer needs. They when above and beyond with customer care as much as the professional services. Thank you very much.
I have always had a great experience with any work that needed to be done. Pricing was reasonable for work that was done. Jon and his crew do great work and I have recommended them to others.
John is a great service manager and the service is excellent.
The staff were very friendly and helpful .
I had a sudden problem with my brakes on a Friday and was able to get them repaired by Saturday afternoon without a previous appointment.
Everyone was very friendly and helpful.
JJ was great and knowledgeable.
John showed me specifically what was wrong with my vehicle what would pass inspection next month and how much it would cost to fix before inspection,
The manager at Clifton Park Midas is so nice, professional and thorough. He listens to the car issue and applies his knowledge to the problem and everything works out. I highly recommend this place.
Great staff, even better experience.
They always go above and beyond. They don’t charge for services they can’t perform and provide quality customer service. I would highly recommend this shop. They also have a warranty on tires.
I have been going here for years they are honest with any work that needs to be done
I want to thank Midas and especially Jon Jarvis. He helped me quickly even though he was working on another car. On August 5th around 10am, I noticed one of my rear brake lights was out. Knowing that it's dangerous to other drivers and also a possible ticket by police, I was desperate to get it fixed immediately. I was 4 hours from home so I had to drive around to find a place. Three auto places said they couldn't do anything for me but then luckily I found Midas on Route 9 in Clifton Park. Even though he was busy, Jon Jarvis changed my rear light bulb wand me and my wife were very grateful. Thanks again!!!
I came in w/o an appt. They were short-handed so he said I could return for service in and hour and 15 minutes. Gave me an appt. for that time. Returned at that time and was told it would be another 20 minutes by a different service rep. I told him I had the appt. and he got the car into the bay immediately. Very friendly and great communication skills. I originally came in because I had a slow leak in r. front tire. No charge to fix the tire but was informed I needed a tire valve sensor. That's where the leak was coming from. Replaced it for 99$. Also had the cabin air filter replaced for 19.99. No charge for the labor. Excellent customer service. I have already recommended this Midas to others. Will return when I need service again.
The service was fast and friendly, but what really surprised me was the cleanliness of the bathroom!
Friendly staff, prompt service, great explanation of what was needed
great customer service and great pricing
They were friendly and communicated the time frame accurately.
The store manager was very personable and professional. Despite being told I needed new tires, which I was expecting another 5-10k miles out of the tires, he took the time to explain why the tires were bad and had a positive attitude despite the fact that I would need to spend a lot of money. He was a pleasure to work with, which is a lot for what can be a stressful environment.
JJ and the boys in the garage worked like gangbusters and did a fantastic job with my car.
David （note that my last name is Dai, not Zai
good service，friendly atmosphere，professionalism
Appt made over a week in advance. When I explained problem I was asked if I wanted sooner appt. I appreciated that. Upon arrival (early I might add) I was greeted and checked in. Told they technicians wouldn’t be there for another 7-8 minutes. I was early so that wasn’t an issue at all. Tech’s arrived and my vehicle went in. The process was explained to what was going to occur. Determination made what problem was, John reviewed info and pricing with me. I agreed he ordered parts. Came back and said bad news was it would be about an hour before parts arrived. He knew I was waiting for vehicle. I called for ride. I was able to pay for service and pick up after hours. In that time he called me to review work and I was able to lock doors (from cell phone) and pick up later.
If someone has a scheduled apt please get them in roughly on time
I always have the best service at this Midas. The entire staff is friendly and helpful. I appreciate the way everything is explained.
No extra cost and your timely install helped me leave for a trip on time. Thanks
The manager was extremely communicative, and worked with me through a couple issues. Great experience overall
Had to get 1 tire due to getting a piece of metal in sidewall while driving home from vacation. Manager got me in quickly and explained I should get 2 tires so they match. Being a master mechanic myself, I appreciate that he was telling me the proper way it should be done but just wanted the one tire so I could get home
The work was professionally done
The friendliness and professionalism of the staff was exemplary.
Great service and very fast
I have used Midas in the past and have always had a good experience.
Joe and Xavier were friendly and quick
I was treated with respect and kindness from John and JJ I have a good relationship with them both I was was a auto tech myself for 30 years and in my experience they do great work thanks you guys
The group in Clifton Park is a great group to work with. They helped me get my vehicle to pass inspection by recommending what to do after replacing some parts from a failed emissions test. Will go nowhere else from now on.
When someone makes an appointment for 3:30 and we come in being that you guys are backed up.. to come back … instead you have us waiting over 2 hours for replacing 2 tires easily AND serviced someone who came in after us.
Received an appointment within 24 hours , and was in and out within 1.5 hours .
Brought my car in for inspection. Made the appointment quickly, I was in and out including payment within 15 minutes. Highly recommend Midas
Exceptional customer service
I called them I made an appointment I brought my car in they took care of it I was done in about an hour everything went great
Very professional an great service
They did what i asked them to do and it was done in a reasonable time.
Urgent service was needed and they were able to get me in and out quickly
I have followed John from a Troy location to Clifton Park. He knows his stuff. Very helpful & polite not just to me but every person that walks in that door.
Excessive estimate for minor repair. Tried to sell me 1700 dollar catalytic converter.
Kept my 30+ year old vehicles running.
Hack shop- loose control arm inspection fail- $800 estimate for repair. Figured you had me by the balls with an expired inspection sticker- vehicle passed two days later at a reputable dealer. Everybody says stay away from Midas- there’s a reason for that.
The online scheduling worked for me, but the Tires were not discounted because i only needed 2. It also took longer than expected.
The pricing of parts is way out of affordable range.
Stop raping customers with your inflated prices. On average you're $300. MORE for what I need done to my vehicle than 5 OTHER businesses I've checked for the same service
Jon and his team provide excellent service and customer service
Hire mechanics that actually know how to work on cars
The service people are good to explain what is going on, always friendly, wait is reasonable.
Jon just help me after having a bad experience some where else plus gave me more info i need so that's why i put highly satisfied
Made appointment online, and called Midas as well to make sure I get an appointment between 12 noon and 2pm, an appointment was set for 12noon with no problems…very impressive. Mentioned about my wife needing special care at home and the service was for sure on time, I am very grateful for the care and the prompt serveice. Many Thanks.
I came in to have tires under warranty rotated and look for air leak, They did this, but they also pulled air filters and showed me how dirty they were, Naturally, I told them to replace the filters, so instead of free, the visit cost me $74. The more I think about this, the angrier I get. I didn't ask them to look for problems and there was no reason for them to pull out filters other than to upsell me. Then, after the test drive, I was told the windshield wipers needed replacing. I said "I know and I don't care!" and drove away.
I have had good innteractions with the manager over several years.
It was smooth all the way from scheduling to pickup and payment. I think the pricing was really good as well. All in all very good
Fast service ! Low prices !
Needed an oil change and was able to get in and out incredibly quick. Probably one of the quickest oil changes I’ve ever had.
They are always friendly and knowledgeable
Always a pleasure going to the Clifton park Midas. Always friendly and trust their word if something is wrong.
Fast service, knowledgeable employees, work completed professionally and completely.
The manager, jon, was very friendly and communicated what was needed and how much it would be in a very effective manner that i could understand.
Great service. Every one is friendly
Whole experience was very friendly and professional. Communication was easy to follow. Questions answered. Great staff!!!!!!
I always have a wonderful experience
I have been getting my vehicles serviced here since I move to Clifton Park.
Always the best service at Clifton Park Midas.
Thanks guys, always doing great work and having positive atmosphere. See you at my next oil change.
Great customer service and the job was done correct
I really appreciated the honesty of the staff. Everyone who came in and out expressed how happy they were and when multiple customers are happy, that feels like a great sign. Communication from the staff was fantastic.
Great customer service all around. Honesty. Trustworthy.
The associates are always friendly and pleasant. They explain everything to you and answer any questions you have.
I came in for an oil change and when I got home I realized there was smoke coming out the hood! I contacted Jon @ Midas immediately. He said he would be there as soon as he left work! He came by and fixed the issue. This was during his time off! I can?t say enough about the service I receive from the Clifton Park Midas since Jon has become the manager! I would recommend this location to everyone!
good group of people working there
All staff was very friendly and communicated any issues with vehicle.
I was able to get an appointment same day and work was completed in a fair amount of time. The customer service by JJ and his team exceeded my expectations. Price was reasonable in my opinion.. I will return as needed. Clifton Park Midas did a great job.
I work for a very large employee owned company - we have about 8000 owners . I was really happy to hear your company is also an employee owned company - the man who took care of me said he was fairly new to the company but really likes being a part of an employee owned - I like to see that pride in an employee .
The employees at this location really did a great job. I was leaving for a trip the next day and they got me in and out extremely fast. They even double checked all the problematic areas on the vehicle to make sure we would be safely on our way.
I went for my first time to midas and went for inspection. I was told needed new brakes and rotors and failed the inspection. The bill to fix and pass the inspection was 600. I went to another mechanic shortly thereafter and he said while I need to work on the brakes in the next year, they were fine and I didn't need any work on my rotors. I passed that inspection. I felt like I was nearly scammed at midas.
I call for an appointment and was given one within 1 hr.
"They fixed my vehicle in a timely matter, and explained everything perfectly that they were doing to my vehicle/what was wrong with it. They were extremely nice and helpful."
I went for an state inspection and had no problems. It was quick and pleasant
