The staff is absolutely wonderful. I really enjoy working with them. Shoutout to Chris who always takes care of me.
Was contacted about another problem an was able to have it fixed
Chris took care of my situation right away. He was able to save the tire. Could have easily sold me a new tire that I didn't need.
fast turn around, and techs that know their stuff
Chris was very professional and the entire crew there took care of Me quickly and politely
Chris the worker was very friendly and helpful did a good job
I drive to the brook park store because of the great service and honesty
Showed up for 1:00 appointment at 12:45. One of the friends of the mechanic came in and they took his car without an appointment before mine. I couldn't find anyone to give me back my keys, and they took my Rav4 back after 2:00. They put synthetic oil in without asking. A half hour $50.00 service took almost 2 hours and was over $80.00.You need to honor appointments and ask what oil to put in. Ignoring appointments and putting in the highest oil without asking is theft of my time and money.
Long story. What matters is it was taken care of
Courteous and professionalism at its best
Chris and Austin have always been very honest with me and have communicated clearly what I need to get done. Furthermore, they have tried to save me money when they could by communicating that something may be covered under my manufacturer warranty.
The professionalism and honesty, all associates relay
This location is great! I never experienced a problem and the staff is friendly. The work is always completed in a timely fashion. I will continue to return to this location!
Chris and Austin were awesome. I was traveling for work and on my way back home later in the day and they fit me in and got me on my way within an hour on a new thermostat. Great job!
Very friendly personality, patient, informed,
I have to return to have issue I paid for actually fixed.
Employees we very professional and helpful I appreciate there hard work n expertise
Honor you time for appointment. Plow your parking lot! Don't employ people to work with the public that are not qualified!!!!!!!!!!
When I scheduled my appointment, it was very convenient. When I arrived, they were responsive to have my vehicle started and serviced on in a quick manner. When the sales associate did make a mistake, he rectified it for my next appointment that I schedule. Overall, the experience was great.
Accurate pricing for part and labor costs
Chris runs a great store. Staff is great, know me well
I get alot of work done at Midas. This time was just a tire repair. Not only did he patch the tire, but he resealed the rim because he didn't like the way it looked. He went above and beyond for a service that is free. I really appreciated that.
Service appointment was timely, and word done on time without apparent problems.
A part was not properly installed but the technician quickly not only repaired the issue but carefully explained how the repair was made.
I went for an oil change and tire rotation. The manager was extremely professional and courteous. My battery needed replaced and he explained the cost and the process. He didn't have it in stock but ordered it immediately and had my vehicle done in a timely manner. I will definitely recommend and return to this location.
I don't get perfect job reviews. Why should they.
My tire was flat and they fixed the whole my tire free!!!!
Ran over a nail and tire was almost flat. Midas rep indicated that tire would need to be replaced (and not patched). Tire was available and I was able to wait for the new tire to be installed and I was on my way in record time.
Guys were fantastic helped when I needed my spare tire put it on right at the end of their shift. They were so cool I came back the next day for new tires. Would definitely recommend!
They were very friendly and patient,and explained everything.
Are you showing up to my house with a flat tire and I’m in 30 minutes it was repaired, balanced and filled with air and I was on my way for free
The guys who helped me check in and out were very friendly! I loved that I got text updates of everything that was going on. The photos of my issues made it even better!
Employees are extremely nice and helpful. They do not push you to get issues fixed, they offer it, which is great customer service to me. I will be back to this place.
Not only did the mechanics find a problem and made me aware of it, the gave me a few options how to resolve it. I'd go back every time. Thanks to all involved.
They were very nice it was clean They were fist the price was good in I will come back
Was nice people were nice
terrible made me wait more than 4 hours after a promised 1 and quoted me 2000 instead of 900.
I am not highly satisfied because pricing for an estimated job was too high while doing research, found I could get it done a lot cheaper.
Took to one site, they made a poor repair that forced me to take it to another site. 2nd site had to fix the first sites work. Don't know if 1st error caused damage that greatly increased the work I needed done by the 2nd site. The 2nd site wouldn't price match what I found at four other shops in the area.
Have been at this location many times always satisfied, first time with this vehicle, stopped prior for quote and mgr came out opened hood made sure correct gave me correct pricing.
I got a quote from Austin for 3300.00( 20% of the car value). I called other places around the area and they quoted me 2100.00 for the things that Austin told me needed fixed! WTF
The associates were incredible. Very down to earth and honest about everything, even checked out something I had a concern about but wasn’t there for
They were very nice and very fast service was great place was clean.
Was easy to schedule. Service was completed earlier than I expected. Employees were up from and straight forward. Employees did an excellent job.
Easy to make the appointment and the manager was excellent
Very little wait time and honest assessment of cost.
The gentleman who checked me in and out was wonderful. The gentlemen in the back who changed my oil were also wonderful. I can tell they enjoy working with one another.
I came in without an appointment and they helped me immediately and took my car in. They quickly assessed the situation and gave me an estimate.
Friendly service, ease of financing.
They couldn’t do the repair that I needed and recommended to go to a dealer. They took the time to show me the problem. And they didn’t even charge me.
They basically told me that me car being fixed was going to be a big deal . I decided the cost was too great and am buying a new car instead
Very nice and professional
I've been going to this Midas licstion for many years and have never had any issues! The quality of the work and courteous employees keep bringing me back!
Friendly knowledgeable team members
I experienced a good relationship with Chris on Snow Road he is a good Manager.Kind, friendly, and concern. He was polite and willing to help me with my problem. Great job! Chris.Darlene
I am impressed with the attention to detail, kindness and concern expressed by Midas employees. They established trust immediately and demonstrated their knowledge and abilities flawlessly.
Chris, the Manager, and the rest of the guys working were great. I didn’t wait long and Chris made sure I knew what was happening throughout my time there.
Called that morning and was able to have my vehicle worked on as told but must importantly completed within the timeframe told.
Everyone was nice and had my car done in a timely fashion. At a good price. The Manger was nice professional and honest.
With no appointment, I was quickly helped with my gasket. Very honest, experienced personnel. Great experience!
The staff were extremely pleasant and explained things prior to, during, and at the end of service. The oil change pricing was very reasonable for full synthetic oil. I will definitely return to this location for future service!
Keep you informed on how long it will take
Dylan, Jeremy and the ENTIRE team were very knowledgeable and professional. I enjoyed the kindness shown to me throughout the entire process. I would hifhly recommend this Midas shop to aid you in your automotive maintenance
The master mechanic John treated me with such respect and was such a great help to me!! He is a super awesome guy!!!!
The cost was affordable and the staff was friendly
Quick and able to schedule when it was convenient
Dillon and the other associates were very nice and helpful.
It was an extremely fair price for the service I did receive
Highly satisfied with my recent experience. However, my previous experiences have been somewhat disappointing. In fact, I walked out several times.
Every person I spoke with and that helped me were very professional and friendly; Greg, Dylan, and John. All 3 worked together to solve the issue I had with my vehicle. When we decided that my car would need to stay for work, John offered to drive me home when I said I would walk home. I am very happy with the personal and professional service.
Excellent job by the entire staff that took care of the oil change. Great Job!!!
The staff was amazing. Polite, friendly, kept me up to date the whole time. I was in and out in no time. They got my car in for service quick.
Polite and friendly managers. I was kept aware if the problems and cost if repairs.
I scheduled my appointment online. There was a special for oil change & tire rotation for$25.00. I requested both services be performed. I realized on my receipt that it said, I turned the service down & was charged $35.00 just for the oil change. I also think what I was charged to just recharge my a/c is ridiculous! It’s also a nice courtesy to top off washer fluid at least, especially when it’s noted that it was low.
Love the staff there, friendly, they know me by name now it’s nice
You can improve your services by communicating to the Loco Midas about online appointment they had no clue that I made an appointment online.
Over priced for breaks. Took 4 days to change muffler and tighten tyrods
Just did by answering your survey questions duh!
This is one of the best Midas locations I’ve ever been too. Then crew is always friendly and gets the job done well and on time. Can’t recommend them enough!
"My oil filter was tightened too tight when I had my last oil change there. When I try to do it at home I could not loosen it. I went up and Kyle said they would take care of it and loosen it and put on my store-bought filter, in addition to topping off any lost oil. So I took the car up there, and Dylan stated that there would be a $30 charge, employees are not on the same page, they created this problem for me and did not want to take care of it. Do not trust this den of thieves. I would never go there again in addition to telling people about my experience, hopefully they will not go there either"
The staff is superior at my Midas location. They know their stuff and they don't mind explaining it to someone who is mechanically challenged - ME! I feel that the work is exceptional. I appreciate knowing what services they are providing even though I don't always understand the nature of what ails my 14-year-old vehicle. I credit them for the fact that it is still running well. Pricing is reasonable and I even get coupons in the mail that help with my fixed income status.Hats off to the Midas Team on Snow Road in Brook Park, Ohio. You are the best!
"So I had a death in my family and my ford van was ****** up lol and I had already drove it twice to Illinois since December and I was worried it would not make it again, I called Midas they put me in touch with a father/son team who happens to be there mas"
Great bunch of guys did awesome work show me what was wrong I'll never go back to NTB these guys were awesome you could actually talk to them about it
The first time I took my car there the manager Dylan was kind and courteous. He was was very polite. I told him I was there for my muffler he put it on the rack and he found another issue that was okay because I already new the problem. He gave me a
"Dylan was a true professional. Technician did a great job! Had struts, shocks and upper control arms replaced. Great service. Car handles and rides good as new. This is where I will take my car from now on! Thanks guys."
very good services i will be back
"They are great always tell you what is going on and just like them there, they do great work and are fast"
They gave me a great deal on brakes and rotors.
"Friendly staff,fast service great and professional service . I recommend I been serving my cars here over a year won't change this location. ??"
I went in with 3 issues from an echecl and these guys fixed it all up in 1 day for a very reasonable price it saved my financial situation and my whole day was made!:)
This was my first time coming to this location. Had a really pleasant experience. Dylan was so awesome. The waiting area was very clean. Staff was very professional and courteous. Was not a long wait for my oil change. Most definitely will be a returning
Friendly and courteous service. Have been using this location the past few years for services on my car. No complaints so far!!
I scheduled an oil change and tire alignment. The guy came out to tell me that I had a blown headgasket. He acted like the car was scrapped and it wasn't even worth getting the oil change or tires aligned. I went to two other local mechanics after that an
"I have been to many shops with many vehicles and these guys are the BEST.Always friendly and professional, eager to answer any questions, accurate quotes, reasonable prices and they get the job done fast & accurate. They are guaranteed not to jerk you arou"
Decided to try this place out as i was trying to find a new shop as the last one toyed me around and made me pay way to much for essentially nothing. When i came in i was told my oil change would take a few hours as they had a few call offs that day. i wor
I would like to thank the Midas staff on Snow Road in Brook Park for the good work they do. Great customer service from Devin and Mike. I had a flat tire and needed the other three tires replaced. Devin is very knowledgeable and helpful with helping me cho
Wonderful excellent service always I'm pretty sure everyone that works in the shop are wonderful but I can say that Mike and Devin are absolutely superior Mike has treated me very well every time I have brought my car to the shop so if you need so service done on your vehicle Midas on snow road is the place to take it very honest business..
Mike and his team are amazing.
Mike was awesome to encounter and very accommodating! Great experience overall and I will definitely be returning for future service.
Incredible!We come here for our two vehicles every time we need an oil change. Devon and the location manager are very attentive to detail and their customer service is above and beyond!!! We completely trust them with our cars. Thank you for a wonderful experience
Mike jones is an excellent employee at midas. He works very hard and makes sure what needs to be done is down. 5 stars for Mike jones for sure.
"I am extremely satisfied with the whole experience at Midas! Fast, dependable, and the financing was available when I needed it! I will definately be back!"
"Came to this midas to have tires installed on 2 of my 3 vehicles one needing an alignment asked about some exhaust work that needed to be done Mike gave a general quote of $229.00 for a flex pipe ., came in after making an appointment to have the Exhaust "
"they were fast , i will try them again"
Mike Jones is an amazing guy! my car radiator and a/c condenser were basically falling out without my knowledge. he told me i couldn?t drive it and even offered to drive me home! he had my car fixed in a jiffy even with all the work that had to go into it.
I had such a great experience at this Midas location. The manager was very knowledgeable, honest, and flexible. He allowed me to supply my own parts and provided explanations for any repair that was necessary. Im very satisfied with the work done as well as the customer service I received.
Good. There very informative
Don't think your parts unbreakable with the high prices of the parts you charge your customer.My fuel pump the one you guys installed it went bad and it was still under one year warranty but I didn't wanna go back to you to fix it because I will still get
You did good job l Like your service i will come back
"I want to give a big THANK YOU to your staff there at Midas. I was treated with respect, kindness and professionalism which makes me trust the people who worked on my vehicle. I will definitely return and also tell my friends to go there and take advantage"
Nice guys and fast service
My new repair place. Nice to feel like I'm getting my car fixed & no 10 other problems have suddenly appeared. Quotes are locked in & no surprises & always a coupon can be found to help low income. Thank you!
Replaced my exhaust pipe hangers. Excellent price and an excellent job.
They did a great job at a great price
"Right on time, fast service and great staff. Recomend anyone to come and do you're oil change here. It is a good place."
This shop is great! Smart friendly people that keep my car running well. Thank you
Work done well and didn't take that longHappy with service.
Great work done alwaysPrompt service.
Was awesome great guys very helpful have done all my needs there ty John Sean and Dave
Great and quick service glad I made the choice to go there
They do a good job and are always able to squeeze us in even last minute. Fast and friendly service.
They always do a great job.
"My little one Teddy and I have all our auto repair work done here. I enjoy John's personality, honesty and his ability to explain automobile repairs in lay men's terms. Highly recommend if you are looking for a new auto repair shop."
Very friendly and courteous very helpful with issues
"I needed a tire repair and it really was free but the gentleman found another issue and pulled me into the bay to actually show me instead of just telling me, he could have just told me anything. I figured while I was there I may as well get an oil change "
They did a great job with my mom's car.
Quick easy process. Had to get a new tire. Was in and out in 30-40mins. Thank you!!
I got an oil change and the staff was extremely helpful! They did a great job and were extremely fast!
I got my oil changed today anf the staff was extremely nice and finished in a very timely manner!
"Two years, almost $3000.00 in repairs, check engine light has never been off for more than 45 minutes.Asked for oil change when repair was done, no oil change done."
Midas employees have the best customer service skills there all real nice.they do awsome repairs at my convenience and explain everything needed at a affordable price.there the best an I go no where else for my vehicles regular maintance or repairs.
Nice job at reasonable price.
Great service from the Midas on Snow Rd in Brook Park. They are friendly and courteous.
I will definitely be taking my car to Midas whenever I need work done. the guys there are always friendly and they always keep it real with the customer.
Always friendly and reasonable. Mechanics do excellent work.
I was pleased with my service the guys were friendly and explained my options thoroughly and there prices are reasonable
I am very pleased with the service at midas. Showed me exactly what was wrong with my vehicle.
Very great service called them and they seen me 20 minutes later pulled my car rite in not a long wait at all love this place....
Guys are knowledgeable and friendly.
"John and the guys at Midas are some of the best l have seen, the price your told is the price you pay often giving you coupons to reduce the original price, the work is always done in a timely manner and always done right. I will always take my vehicles to"
MIDAS IN THE BEREA AREA DID A GREAT JOB
Great service and great timing
Came to Midas for new brakes n was very happy with the friendly staff n service. They were upfront with me n pricing. Will definitely come back here for service.
"Great, quick service, replace my tires for a great price, and got me back on the road in no time!"
Always satisfied with this location
Very professional did a great job. Let me know I was due for new breaks.
Worst shop I've ever been to. The supposed mechanics know nothing about cars or how to repair them. They are extremely unpleasant an unprofessional. All they do know how to do is rip you off an break your vehicle so you have to bring it back. I would rathe
Great service I?ll recommend this store to anyone
"Great service! Knowledgeable staff and good communication. I am so pleasantly surprised by the fantastic service I plan to start using them for routine car maintenance, like oil changes, in the future. Highly recommended. "
I would absolutely recommend this location to family and friends. Staff is knowledgeable and friendly. Waiting area is comfortable and clean.
I would recommend this store to anyone that needs car service John was very courteous on the phone Sean was very courteous when I went there and dropped off my car the service was fast efficient and correct I was very satisfied with the way they repaired m
"Called on short notice for a tire alignment and not only was I able to set and appointment before noon, I was done by noon as well. Every other service place I called needed me to drop my car off or wait hours. Very satisfied."
I would recommend this Midas to friends and family members. Sean was the person that we dealt with today and he is very knowledgeable plus has great communication skills.
Great service and communication with me about my vehicle. Repaired a tire for me while I was at work and called me in a timely manner about what was wrong and when it was completed. Would recommend this Midas to others and will definitely visit again
Very happy with service I get here.
Sean was a great help. He was recommended from a service provider (O'Reilly's) down the block. Will go back in the future.
They are fast and great staff
I came is needing a new tire. I was explained the difference between the two different tire brands I was considering without feeling like I was a problem. Sean was great and I will definately be back because of his great service.
I used to love to get under the car and do some wrenching and actually enjoyed it but now that I'm older arthritis has stopped that. When they put it up on the lift or under the hood and show me what needs to be done I'm very familiar with what I should be
"When I was younger I used to love to get under the car and do a little wrenching and actually enjoyed it. But now that I'm older(with a lot of arthritis setting in) I take it here to Midas, very friendly staff, nice waiting room and most importantly mech"
"Top notch work, very helpful staff."
Very friendly and great service. Went over the service contract ahead of time so I knew the price before the work was started. Done right on time.
"Did an excellent job. I had left a coupon at home, but the gentleman who rung me up replaced it and let me have the discounted price.Only thing I would state is that they need to call when the job is done. Dropped the car off at 12:30, and had to call at"
Schedule a appointment at 12pm for a oil change and didn't complete until 2pm. That is very poor service. Staff was good.
There are a lot of places that simply don?t do oil changes for Fiats. The Midas shop here on Snow Road never have a problem taking care of me.Always fast and courteous.
I always go to Midas! I?ve never had a problem. The guys are always so helpful. They always take their time and never rush. They love my old rusty truck.
I needed a new window regulator for my driver side window. My window had slide all the way down to where it was a problem that needed to be fixed today. Sean was so patient and worked me on payment options so that I can afford to get my windows fixed. Afte
"Honesty and great service, I love midas and will only do business with them."
The mechanic took my vehicle in right away. Had the work completed in a period of time that met my schedule. Thank you. J.Patterson
Fast service n let me know about other issues. Will definitely be back!
Very fast and very friendly very personable very satisfied
I love this place! The techs are friendly and professional and the prices are reasonable. Very trustworthy establishment.
Pricey for pad replacement
Very fast service. My car was in the garage and being worked on within 10 minutes of my arrival. My oil was changed and tires were rotated in under half an hour. Workers were very polite and professional. Would highly recommend this shop.
They were very accommodating and it was closing minutes for the day 6 pm and they were helpful and took my car in to service the next morning. Thumbs up.
They are so nice and I would recommend this place to everyone looking for good value and service.
Great staff and very reasonable prices. I've been coming here for many years and have never had an issue. I just don't take my car to anybody....
Midas was upfront and took care of my tire that day they were quick and efficient
Excellent service and customer service
My oil change was fast I got in and out.There service was really nice and understanding.
"In many instances during day-to-day business, we lose sight of things that people do in the performance of their jobs. Ed Gecovich has put forth a genuine concern for his job and his effort to please. Ed and his team has always been considerate and courteo"
"They were very quick with my service, went over everything and checked EVERYTHING without being told. Showed me exactly what was going on. Told them i didnt have enough money to get everything fixed and they helped figure out the most important thing i nee"
Great place to take your car! Was able to get me in the same day I called! Friendly staff!
Great job these guys are the best.. Dave and John thanks and they will continue to get my business and all the referrals i can send. I will be taking all 5 of mine and my wife's vehicle's there and no1 else will get any money from me for repairs and regula
"Finally found a automobile repair facility that's is competent, reasonably priced and actually honest. Amazing! I highly recommend John and his service staff to diagnose and repair any and all of your automotive needs. Easy to talk to, explains complex"
"When I brought my car for just a oil change Midas notice my filter need replaced, which that's what I knew had to be done. I forgot to ask about it. A great Mechanic know what you need. Thanks Midas"
I'm new to brook park ohio but I know Midas from Youngstown/Boardman ohio and my experience wit Midas is superb i referred my job to Midas and all
Super easy to make appointment. Got seen right way.
Good customer service. Always fair with prices. I wouldn't go anywhere else!!!
The guys were attentive to my needs and very friendly! What a great team!
John and Dave were very professional and efficient. Vehicle is repaired to our satisfaction. Thank you!
"I went in for a routine oil change and asked them to look at a tire that was slowly losing air. I was informed that they would top off the fluids and rotate the tires as well as repair the tire at no charge. What a deal. While they had the tires off, th"
"Just saw how you treated a single mom when she trusted you with her ""neglected vehicle."" Come on she paid you 1800.00. Sounds like the mechanic taking advantage of the woman age old story. "
"I've always had my vehicles serviced at midas. I tried others and I've come to trust midas. However, they had an off day today. I had both my 2010 and 1965 fords serviced the same day. Both got oil changes and the courtesy check. When I got my paperwork on"
"The technicians were very professional and polite, when I called for an appointment they got me in immediately. They not only did the oil change but rotated the tires, checked all the fluids and did so in a timely fashion. They did a great job and didn't c"
Thank you for getting me in an out so quickly!!
Took car for oil change and the never changed the filter. Will never go back
Tom and his guys did a excellent job getting me in and out and very thorough will definitely come back !!!
I had my air conditioning checked and it was found I needed an A.C. control unit. The Mgr called my extended warranty to see if it was covered and he told me it was and he would call me to schedule for me to come in to fix it and now a week later I am sti
"On Saturday March 4, after taking my granddaughter to the Cleveland airport, I evidently was loosing tire pressure on my right front tire, due to running over something. I was concerned about getting back to the Austintown (Youngstown suburb). Stopped at"
"I love this location and the people! This is my second visit and it was just as pleasant as the first.Tom Truce was very kind,attentive,and polite.His customer service skills alone get five stars from me. "
So helpful honest and efficient!!!!!!
"Excellent service, with excellent customer service. Highly recommend anyone to come to Midas for car check ups and whatnot. "
"I was so happy today when I picked up my car after I had the oil changed, the rattling on my car has stopped!! The splash guard on my car had fallen off during the winter & my car was making some really strange rattling noises, very annoying & embarrassing"
they didnt do tire rotation but they said did it. in my altima it will show the difference in tire pressure but it was same before and after servicing.
I have been taking my cars to this Midas shop on Snow Road for years now. They do nearly all of the repair work and maintenance on my vehicles and I have always been very satisfied with their work and the way I have been treated there. I highly recommend
I used to go to the mechanic down the street from my house and he used to fix what was wrong but mess with something else so we had to come back within the next month or so. Not at Midas I definitely trust them with my car and i will never go anywhere else
