Gabe is awesome and always helpful. Very trustworthy
Best price option for oil change, easy scheduling, good communication from staff, quick turnaround from dropping car off to it being ready
Amazing work was done in as little as 45 minutes was there no longer than 2hours
My granddaughter had my car in Columbus. I am in Cleveland. I spoke with Gabe, and he was so helpful. Kept me advised of issues and costs. Very personable. Made it so easy. Highly recommend!
Quick communication. Explanation of what was OK and what might need work, but didn't feel pressures
Very courteous, professional, and knowledgeable.
They were very professional and did my oil change quickly since I had somewhere to be.
The manager of the shop is very focused on providing the best experience. All the technicians always provide additional information for me.
Good efficient service, friendly staff and my car was done quickly.
Price was not stated before work was started. Estimate for other service was way over priced. Parts were quoted as being at least twice as much as they normally are. Don't recommend this place because of overpriced estimates
They quickly found the problem and fixed it. There was a nail in my tire. They had it out and fixed within 10 minutes.
Great service! Friendly staff and quick service. Always happy with the quality of the service and inspections and recommendations to keep my car running well!
Easy to schedule, work was quick yet efficient and the staff was friendly. Will be bringing the car back for all future needs.
Labor fee was higher than expected.
I was early. They got me right in. It seemed like a short wait for the oil change. Very friendly staff.
the car was ready on time.the bill was already made out.i didn,t have to wait long for someone to come to the desk.
I wish I were able to see the itemization pricing for the maintenance for the service
Service has always been 100% I am very happy with this location and would recommend this to anyone.
I have a 2014 Kia soul. I paid 1,184.00 for a 900 brake job. This is uncalled for. I’m not happy
Friendly, prompt service, flexible scheduling
Had several suspension issues that I could not identify. They seemed to figure them out and got the work I elected to have done completely quite quickly
Were able to get the work done quickly
Very friendly and efficient service as akalways!Great communication!
The people at Midas were incredibly kind. It only took me about 30 minutes to wait on my car for the oil change. When it was finished, the worker explained to me everything they did and checked on my vehicle, such as the breaks and how much life is left on my tires. 10/10 recommend Midas!!
I specified which exact tires I wanted, showed them the price quote I got online. They had to order them in, but it only took a few days to get. They called as soon as they were in and we scheduled an appointment the next day. I showed up to the appointment and they immediately started working on my car. I was in and out in about 30 minutes
Didn’t have the air filters in stock that they recommended I replace
I visited for an alignment only, nothing else.Two of the employees were almost ganging up on me trying to tell me that the oil leak from the engine was a "fire hazard", clearly in order to scare me into spending $2300.00 for their nonsensical repair quote, which didn't even include the cost to fix the alleged dangerous oil leak. (keep in mind I came in for an $89.99 alignment).If you don't want to do the work, that's fine, just kindly tell me and I'll leave. No need to be barking at me that the car is so dangerous (please find me a 22 year old Toyota on the road that doesn't have any leaks)Very poor customer experience. Will actively advise others to avoid this chain.
The experience was unbelievable. Germain Honda told me I needed enew rear brakes and pads because they were rusted and pitted. Also that I needed fuel system treatment, alignment, filters. Your techs inspected my car and determined that I didn’t need any of that. Honda was lying so I would spend money. They quoted me $1200. Midas is now the only place I will have my car serviced at and I’m telling friends, family, and coworkers to go there too. Thank you for saving me from wasting money in this economy.
Amazing friendly and super freaking fast!!!!!!!!
Friendly, professional, accurate service
I go there often not only for oil changes but other services as well. They are always very professional, prompt and do a good job. They also alert me to others devices that may be needed before they become emergencies.
so friendly, fast and communicative. I felt like I was in good hands and left with a safe car!
The staff was extremely friendly and knowledgable.
Friendly, knowledgeable people.
Check-in, cost of the oil change, check out and a call to come pickup the vehicle were great.
Everyone was very kind and helpful. I appreciate the updates that I received on the phone as well.
The gentleman working the counter was very friendly, communicated the services and options clearly, and the technicians completed the work as quickly as could be expected to do a thorough job. He went above and beyond when I realized I had left my wallet at work, and allowed me to go back and get my wallet before paying for service. That level of trust and respect has earned my loyalty to this location, and I intend to return with both of my other vehicles for all of my service needs, as well as any future vehicles I purchase. I haven't received this level of customer service in a while, and I am very pleased.
The team was very friendly and worked quickly! 10 out of 10!
Fast and courteous service
I know because of safety issues in the garage. But as a person that drives a truck for a living I would have loved to know if I really need it rotors. Would love to look at them. To known if I really needed them. Thank you!!!
They are honest people who knows their job. I have been going to them for years and never had an issue.
I had new tires sent to the Riverside Midas location, and I had new wheels to put on my Fiat. Alex was really nice! I was scheduled to get new tires on my new wheels, balanced, TPMS swapped, and an alignment. Unfortunately, they forgot to put my new tires on my wheels which was not really an issue with me as I could just come in the next day. Alex had forgotten to have them put the new tires on. So I did not get the balance the first day and just paid for the install of the new tires and balance. When I came in the second day I was greeted by a very standoff GM there. He initiated with "You know we're going to charge you to re-install those tires right?". I had no choice and went with it. After the GM saw that I was being kind he then said that he wouldn't charge me for them anymore, as it was the shop's mistake for not putting my new tires on. However, I asked them to check if I needed an alignment before committing to one. Instead of doing that they did my 5-minute alignment and charged me for it without asking me. I viewed this as the GM making up for lost labor on the tire reinstall. Why do I have to pay the consequences for your shop's mistake? Totally unprofessional. Horrible
I called ahead but had no appointment and they were able to get me right in. They got me in and out, and communicated well. It was my first oil change on new truck.
Don’t think my coupon was applied to my order. Paid $91 for oil change and a filter with a $20 off coupon, just seems super expensive.
Seemingly well managed and better prices than competitors. Friendly and attentive workers.
I didn’t feel taken advantage of, they were very respectful and helpful.
The management (Gane and Gabe) takes good care of its customers. I never have to wait long and everything is explained to me. The staff always does a good job and I never have to come back because something went wrong.
I am always very happy with the staff at this location. And the work is always done properly.
Everyone at this Midas location is friendly and knowledgeable. They take the time to explain what they’re doing and educate me on the issue. My battery replacement took much longer than expected, but the associate kept me updated and even comped the price of my oil change. Sadly I’m moving soon, but I will recommend this Midas to anyone that needs service.
Gabe greeted me as soon as I got there. This is my first time at a Midas and he was very friendly, made some small talk, and explained that they do a full inspection of the car and rotate tires and fill up wiper fluid with the oil change. And, i had a coupon! All for an extremely low price. Wonderful experience after I had a sour taste in my mouth because of valvoline during my last oil change… well done! Will be back.
the people working were so friendly, explained everything well and went above and beyond. 12/10 service
Gabe and the boys are legit
The guy at the counter was down to earth and knew his job well. I didn't feel pressured to get any other services but rather well informed of what was needed.
Staff was very friendly, explained what I needed to do right away and what could wait until my next visit as it was a pricey fix.
With the high prices everywhere I was hoping it would not be as pricey.
The staff was friendly, explained everything. The location was clean and I didn't have to wait too long
Quick and attentive service. The people were kind yet upfront and honest about the service needs. Very competitive to even better prices.
Customer for over 15 years. Great service
Associates were very clear about what I needed. They serviced my car very quickly and had me back on the road in no time
Great people , Great service, Great value
Showed up for original appointment and at that time was told tires were not available. Had to make a payment for tires to be ordered and was immediately charged to my bank account. Scheduled appointment for the following day, showed up at appointed time, tires had not arrived and would be arriving later that day. At that time cancelled my appointment and am still waiting for my deposited charged to be credited to my bank account.
It was pretty pricey to get my brakes fixed and to get new tires. I am not sure if this was the best deal since I didn’t shop around.
Service was quick, I got what I requested, brake light changed, oil change in 50 minutes, manager was awesome. Have already recommended to others.
Friendly staff, good communication, ease of location
Pricing was not clearly communicated before service.
Clear communication. Good follow-up.
Great guy at the front always takes care of me. Professional, clean, and fast. Thanks for your help
I always have good service here. Even when the news is bad, Gabe is always patient and helpful. The employees are always willing to answer all of my questions.
Quick inspection and fast service. Pricing not as competitive as others, but Midas was able to have an appointment sooner which is why I used Midas.
The team of Gabe and Gabe is highly effective. They always let me know when I’m coming close to a milestone service on my cars. They always make me feel well taken care of.
I go here for oil changes mostly, the cost is low and I spend only around an hour waiting for my car. I don’t feel as if they ever are trying to tell me something is wrong with my car that isn’t, and if they notice something they tell me and the estimate of when it should be looked at. I use another mechanic for issues that are more than oil change/ tire rotation and any issue Midas has ever told me has been repeated by the other shop.
They were very friendly and helpful. Totally professional
Honor what your employee’s are saying they will do.
Last two tire rotations my lug nuts were “over torqued”- I readjusted after my first highway drive. Minor detail
The management team of Gabe and Gabe is highly efficient and keep me up to date and informed on what my cars need and don’t need. They are very personable and the whole staff does excellent work.
Gabe the Manager at the Riverside Drive location in Columbus, Ohio was awesome! And has made both of my visits there over the last 4 months a great experience! I will be going back there again very soon! Great job guys!
My favorite location. Great honest staff and informative and fast
"The assistant store manager; Gabe, and mechanic; Nick, were great! They checked out my brakes thoroughly; and gave me great service. Very knowledgeable, and informative. Thanks again. "
100% I have been going there for years and go there now because of the Manager, Gabe. As a woman who knows nothing about cars, I trust him to always be honest with me. Plus, I have always been happy with the service I have received there.
The workers at Midas were amazing!! They were so kind and made a stressful process so much easier. Thank you so much for your kindness!!!
My tire pressure light is still on an the tires are only at 31 . The car says it has to be 37 . I ask him about it an he said it will reset after I drive about 15 miles. That was Saturday. Today is Tuesday an it’s still on. At the tires are still at 31.
The new manager Gabe. Is awesome. Very professional and knowledgeable. Will definitely be back.
After they done great work for me I feel very disappointed went in on Thursday for overheating they said I need a new coolant container brought it up on the computer and and Gabe said it's going to be $170 I said I don't have that right now he said I'll gi
Gabe and his team were very good answered my questions and went above and beyond I think to help me out fix my tires awesome team
"They were able to assist us quickly, and get our Mini's battery changed with no issue."
"My service at this location has always been prompt, friendly and has delivered what was needed and wanted. I highly recommend it!"
"The service I received at this shop was A*. The manager, Zack, who was the only person on duty, was quick, efficient and covered all the bases for my oil change and associated services. He was customer oriented and that's what most everyone would like. "
"Took my car into the riverside drive Midas for a ?rattling ? noise. The young man who greeted me put the car on a lift, found two heat shields that just fell off. He replaced them and didn?t charge me a dime. I was probably there 30 minutes. I thought this"
"Really good experience at this location expertise and value for tires, brakes and serviceThanks!"
"WENT ONLINE MADE APPT W/COUPON. CAME BACK TO PICK UP CAR. TIRES NOT ROTATED. ASKED WHY NOT, AS I SHOWED COUPON WHEN I DROPPED CAR OFF. TECH SAYS ""YOU DIDN'T ASK FOR IT."" INVOICE SHOWS ""TIRES ROTATED-FREE"". SMH. TERRIBLE CUSTOMER SERVICE. BET THEY WON'T POS"
The team at this Riverside location was amazing! I had a slow leak in one of my new tires and they repaired it in 20 minutes and I was on my way. Thanks guys!
"This shop continues to please me. Every time I go, the staff makes sure I leave completely happy. They never try and sell me something I don?t need. They?re honest and so helpful. I had some issues when I had gone to Pep Boys in the past. I told the worker"
"Found out 3 of my tires did not have the cap on the air valve. Stopped in Midas since I work across the street. Technician came out and help me immediately, giving me the 3 caps. Great ending to a day that didn't start well. Thanks Midas!"
"The price wasn?t bad, however it wasn?t gold star service. My low tire pressure light came on the day I took it in. They said the tires looked good and didn?t need to be rotated but didn?t even mention one of the tires was at 24 psi when it should be 35."
"I have had an awesome experiences with the Midas in Lewis Center on Hornbeam, however I had the distinct displeasure of having to do business with the Midas on Karl road. I hit a pothole and suffered a flat on my Civic. It happened on a Saturday night and "
Have used the Midas store on Henderson Road on both of my cars that required an alignment after having new tires installed. Daryl & Randy are very courteous and very professional. Got me worked in on short notice. Excellent work and explained the spe
Cody and John did some work on my windshield wipers in under an hour and gave me an affordable quote!
"I?ve always gone to valvoline for oil changes but decided to give Midas a try. I was not disappointed!! I was helped by Jay who was amazing and gave me so much information, breaking everything down so I could understand it. Definitely will only be going to"
Randy gave us the best price and great quality of work possible. We've been there several times and always very satisfied.
THIS IS THE WORST SHOP IN COLUMBUS. THEY LIE AND DO NOT HONOR THEIR CUSTOMERS. I WILL NEVER GO THERE AGAIN. IF YOU WANT TO KNOW MORE I POSTED MY GRIEVANCES ON YELP!
"Everybody was cool, calm and collected. Started the morning (9 am) by getting my oil changed and conversing with the employees, made a great start to the day. Definitely come thru. "
Always get my oil changed here. They are quick and efficient.
The shop crew really helped me out and fixed my concerns at a discount unheard of for the problems! Will definitely be going back.
When I arrived at Midas they told me that they were running a little behind. They still got my car done quickly and were very nice and courteous. I will definitely be back and I will recommend this location to others.
Service was great and they kept me informed every step of the way. And they were very fast!
"Wonderful customer service from the manager at this Midas location. Very helpful, replaced my tire quickly and very personable."
The technicians provided great service in a timely manner. When an issue came up that was out of their control they still offered me a discount on the services that they provided
"Josh and Gave were great to work with! They were quick, efficient, and able to alert me to a couple other things that needed updated. I drive about 45,000 miles per year, so it?s important to me that my car is in the best shape possible. This crew helpe"
"Over charged me by $300. Staff was friendly but several 20-somethings who chain smoke ran the shop. I will not be going back, and I would not recommend to anyone else. "
The willingness to make sure their clients are taken care of.
Every time I come in they are friendly and have great customer service. They are always so time efficient also. I tell everyone I know to visit this Midas location for any car trouble. They have been car saviors!
"This place is awesome,great service. Always willing to help you out. They work hard to make sure they get the job done in a fashionable time"
Bought a set of tires from tire rack and was told it would cost $80 to have midas put them on. Took it to midas and I didn?t ask them the price before letting them work on my car thinking the tire price I was quoted would be the same. After installing the
Customer service was excellent & quick! The waiting room is clean they have coffee with a tv and shows to watch! Mark helped me and he was awesome so polite and greeted me with a big smile!
"We were driving back to New Jersey after picking up our military humvee. One of our tires went flat, it was a rotten valve stem. The crew at Midas replaced the valve and got us back on the road very quickly! They checked all of the tires for us to ensur"
A little over an hour wait for my free oil change. $29 to change my tail light. I supplied the bulb. When one of my new Michelin?s I purchased there ($agrand) went flat I took it back to have repaired and asked that they properly reassemble the taillight I
"Went in for a tire change left with an out of aligned car, a car that shook over 65 mph, and after I took it back twice the issue was not resolved. I had to take this to another mechanic in the area and spend more money to do so. The only reason for the "
I came in right before they were closing. They took care of me quickly and professionally.
I brought my 16 Jetta in for a break light bulb. I have a dash cam the techs can be heard talking about ?selling him blinker fluid? and I got my car back and the headlights and break lights are reversed !!!! They were messing under my hood for a break ligh
Everyone was helpful in getting my spare tire secured and repairing my tire.
"Average time to complete service, did not reset oil change reminder and cost raised from last visit. Unsure if I will return based on the reminder setting error and increased cost."
My car was serviced at the Midas off of Hilliard Rome Rd. The man that helped me was very friendly & team was excellent in doing the part in keeping me safe on the road!
"I brought my car in for $500* in maintenance, and it came back with a large crack in the windshield. I assumed Midas would take care of it immediately, particularly since I have been bringing my two vehicles here exclusively for nearly four years. But af"
"My car needed EVERYTHING updated and fixed. I was first scared of getting ripped off. But, Midas gave me great discounts, offered the best customer service (jokes included!), and were extremely quick too! I liked that the manager showed me what was wrong w"
"This location of Midas has great technitions. They do a complete and thorough job, without trying to sell you things you don't need. They are trustworthy! I'm not afraid to take my vehicle there, and leave with something else wrong. The staff is friendl"
I have found them on two occasions to be honest and forthright and their work excellent. They never suggest repairs on anything that doesn't need to be done (unlike my dealer!)and only make suggestions on repairs that may need my attention by next oil cha
"I hate Midas' pushy sales technique but used them because the convenience to my office. I went in to get a headlight done and twice they didn't have the part when they said they would. I got a refund, but when i took my car somewhere else they said midas h"
Had my fiancee take my car in for an oil change with a coupon. The technician told her it required synthetic so it would be a higher price but that they would discount it since we had a coupon. When she returned she was charged full price by a different pe
"I have been taking my vehicle here for oil changes for the last year . . Every time I have to deal with the manager Matt it is ****. He is so arrogant and lazy, I watched him make an older man do my oil change while he sat and played on his phone the whole"
WAITED 85 MINUTES WHEN I WAS ORIGINALY TOLD IT WOULD TAKE AN HOUR FOR AN ALIGNMENT. AFTER I WAITED FOR THE 85 MINUTES I WAS TOLD THAT THEIR ALIGNMENT MACHINE WAS DOWN. ASKED THE MANAGER WHAT HE COULD DO FOR ME FOR MY INCOVENIENCE AND HE GAVE ME A MANAGERS
This is a great place to take your car. They are extremely honest. I took my car there to check the brake pads that were sounding and feeling rough. They told me nothing was wrong and i don't think I have ever been to any dealership that has not found s
This is a great place to take your car to be repaired. I went to have them check my brake pads because they were sounding strange and they were completely honest with me that nothing needed done to my brakes. I will take my car there again and refer fsa
Midas are the biggest Thugs that there is also their look a like Miniki Both are straight up Thugs. They only rip off ppls. They love when some naive girls or old Grandma's goes there They loot them with both hands $50 job They will gives you an estimate f
"I took my car to Midas Riverside Dr. for a Diagnostics Test. This is truly a reputable and moral auto service shop. From my experience, they were friendly, efficient, and very thorough. The mechanics were honest and did not charge me for anything I did not"
"I took my car to Midas Riverside Dr. for a Diagnostics Test. This is truly a reputable and moral auto service shop. From my experience, they were friendly, efficient, and very thorough. The mechanics were honest and did not charge me for anything I did not"
