Jamie always does a great job!Ray, new associate very friendly
Technician took the time to evaluate for a free estimate within time manner.
Passing thru town and needed a tire repaired. Other shops wouldn't/couldn't help. Mike was very accommodating. Was able to fit me in and get me back on the road quickly.
Did Jeronda answer the phone and scheduled? My appointment was also there, gentlemen good credit me when I came in. It was great customer service.
Super nice and super easy to work with and did a great job and didn't try to force other things on me to bring my bill higher!
Be fair with prices dont try to over sell when called first thing said trying to sell me more
The only complaint I have is that it took over an hour to do an oil change. I don’t need all the extra checkups.
The transaction was easy, with no upselling that i always felt unnecessary. I was happy that my cpupon was accepted without hassle. The price with the coupon was reasonable.
Good customer service from them was amazing I would go back again plus tell my family members about them as well
Issue was identified quickly and the required repair and associated costs were explained clearly. Repair work was well done.
I never give a perfect score.
Toby is my go to auto guy! I always feel confident when he's in charge! He is very honest and all about integrity. I respect him and he's the reason I keep coming back!
Jamie always does a great job! Only place I go for car care.
ASKED FOR THE BEST BRAKES AND PADS AVAILABLE WHEN THEY WERE REPLACED -I TOLD THEM I HAD ALMOST ALL HIGHWAY DRIVING AND IT SEEMS EVERY IDIOT ON THE PLANET ENDS UP CUTTING ME OFF ALL THE TIME ON THE HIGHWAY AND I NEEDED THEIR BEST BRAKES. MIDAS QUOTED AND I PAID $1,000 FOR NEW ROTORS AND BRAKES. 17,000 MILES AND 7 MONTHS LATER I WANTED MY BRAKES WORKED ON-THEY TOLD ME MY ROTORS WERE WARPED FROM SOME REALLY HARD BRAKING-I TOLD THEM I KNOW-THATS WHY I ASKED YOU TO PUT ON THE YOUR BEST. I WAS TOLD IT WAS $800.00 TO NOW PUT ON "BLACK METAL" WHICH ARE YOUR BEST. i ASKED FOR HELP ON THE $800.00 - I WAS TOLD "NO" ITS $800.00- I ASKED FOR A WRITTEN QUOTE WHEN I PICKED UP MY CAR-I DID NOT GET ONE. UNREASONABLE FOR MIDAS TO EXPECT ME TO PAY 1800 FOR BRAKES IN A 7 MONTH PERIODS 17,0000 MILES - THATS $0.10/ MILE FOR BRAKES-GAS ONLY COSTS ME ABOUT $0.11 MILES
The guy named Toby was excellent and provided great feedback about what was needed for my car and the services that were required so that I could be safe on the road. I appreciated his communication and diligence.
Tobi the manager took time to explain the service to be performed...
Professionalism of employees, explanation of problem, Quickly replaced.
Everything was easy, efficient and associates friendly and professional. The only reason I left an 8 on whether I would recommend to others is the fact it is unlikely to come up in conversation with others.
I was not told an estimated time for the process. I also used a coupon, but was not told if I would have to pay tax for the service or anything.
Need to lower your prices
They always do a great job and friendly staff!
Fast and friendly as always
They took care of me as soon as I walked in was very quick and got the job done.
I experienced a friendly environment and fast service to change my exhaust system on my 2016 Terrain. The employees went the extra mile to make sure I was pleased with the replacement system.
The associate was very nice. He took me out and showed me everything that was wrong with my car, explain what was going on, broke down the cost for me. He treated me like I was a person and not a sale.
Friendly and knowledgeable staff, great service, and great value.
Clean facilities, nice knowledgeable staff, decent prices.
They got me in and out and the price was good
The worker's were very nice, friendly and helpful
Excellent service. The required service was clearly explained and completed in a timely manner.
Confidence in there work, and easy to get in for service
Have maintenance work done a few times and always been satisfied with friendly, professional service.
In my world NO ONE gets a 10. 9.8 but not a 10.Your market is tough with severe competition. The inventory on site and speedy service won over trying to feel like I know what I’m doing by thinking I’m the tire expert. I’m in love with my ride quality and safety surety with my son.Sell falling back in love and being safe. Worth it?? Right???Also remember don’t treat anyone as if we’re negligent. We are making expensive decision’s quickly relying on their acumen and common decency. One negative: why no option/offer to keep my old tires?
Friendly associate. Hot coffee, good service. Community supporter with school fundraiser brought me here and I'll definitely be back
I had check engine light on and ask the service. When service is done the check engine light is still on and I brought back and the problem is not being fixed.
Service was prompt, they conducted thorough checks on my vehicle and let me know what my next steps were to keeping my car in good condition.
Toby at the Huber Heights location serviced my car. Had to have it towed in because of a flat...he was very nice and explained everything well. Took his time to show me how bad two of the tires were that needed replaced. I have went to other places for my car needs, but after dealing with Toby, I will remain loyal to this Midas and request Toby for all future needs.Thank You sincerely!
Great service, very honest and they took great care in explaining my issue. They weren't able to fix my tire but showed me why and explained what they could do.
I was not informed of a price increase they never told me what they did to the vehicle they just did it and then give it to me I was out there
Jamie always does a great job! Recommend Midas to my daughter she has an appointment today!
They didn't drive the car before releasing to me, I left and immediately discovered the steering wheel was vibrati g a d it was pulling to right. I returned and they corrected, but they had not told me previously about the bad belt in tire and still had put on front of car.
Very friendly and organized, ease of appointments and price
I received good service in the within time the manager told me.
Truck handled very professionally
Fire the living thieving manager
Got the job done with no issues and very straight forward with pricing
Midas has always told me if I have other issues such as worn rotors, worn pads when rotating tires. They would also, I know, tell me if I had worn pats on or around the motor while changing the oil. AAAA service!!!
It was A busy Saturday and I did not have an appointment still they were able to fit me in.
Jamie always does a great job and I trust him to know what my car needs!
questions answered without hesitation,and explanation as to if you dont this will hap inetlypen.in a nutshell they not only took care of my problem with the vehicle,but definitely were concerned with my safety.
Quick and efficient service. Very pleased with the quality and value. Very professional and friendly.
Toby, Huber Heights, OH location on Old Troy Pike was amazing! He was extremely helpful. I always use this location and have always been treated with respect.
Very friendly environment, friendly staff and very knowledgeable staff
Very friendly ,quick service , explained everything nicely. Much better service than other places I've been to
I’m not a car person at all and they talked me through everything and helped me pick out what tire would be best for me and my car.
Very happy about the service and thanks
Friendly, thorough service. Good environment.
Excellent service, fair pricing, and quality work.
I was not expecting pay for additional services that were necessary
Great service. Good prices. Close to home
I am not a person that give perfect scores to any company. I am satisfied with my visit and will return.
This particular location has a very professional and clean environment. Things were explained clearly to me regarding what was needed and why.
Professional employees, speedy service.
Avoiding creating extra issues so as to force customer to accept extra service
The process of completing the process of servicing the car was excellent. In and out in an hour. The issue is the labor cost. The total bill was a little over 271 dollars. The parts were a little over 82 dollars and the rest was labor. Almost 200 dollars for an hours worth of labor is excessive. Makes me want to consider other options for the future.
Since I started going there they have always been friendly,have always taken the time to answer any questions I may have. They even on A few occasions fitted me to in w/o an appointment.
"I had an oil change done on 10/9/21 & on 11/2/21 I noticed I had an oil leak in my garage. I called Grismer to look at it, because I had no idea what was wrong. After their inspection, Midas neglected to put a gasket on my car that was included in the oil "
"I went into this location to get one thing done, get my windows fixed. Not only did I NOT get my windows fixed, but I also received three new issues that were never a problem for me in my almost 3 years of owning this car.My car radio doesn't work anymore,"
Got in got my new tires and Breaks done quick and efficiently--- I'm back on the road and more confident driving now. Thank you guys!!
"I received a oil change, but my tires were not rotated. I was told they would be. My tires have stickers on them. Honestly that one of the only reasons I brought my vehicle in. I was going to call and complain, but guys were nice so I just left it alo"
"Went to drop off my wife's car who has asthma and other breathing issue, as we parked my wife noticed a technician lighting up a cigarette, so I had to go tell the manager why we were canceling the work because of his technician smoking in the bay, myself "
I needed oil change and had the vehicle inspected to let me know next best options ! For making sure my Altima is back in good shape wouldn?t have minded you guys taken care of coolant at that moment either but I?ll come back have it done at the appointmen
"Was there this morning, for oil change. Very pleased with service. "
I bought some tires and they started to break and now they don't want to give me the guarantee
The manager Toby Goley hit my truck with another truck. He said I guess I?ll be fixing the light & the air. He scratched the paint & cracked the taillight. Won?t fix the scratches but fixed the taillight. I am so upset. He?s rude & won?t own his mistakes.
"I needed a tire changed and three people were working, but it seemed like it took 30 min. for them! Then the young guy cutting the grass came over to address my tire while the Manager & an other employee sat .The young completed the task in a timely manner"
The staff at Midas is very polite. The service and the price are perfect!!
I had a discount card for a 29.99 oil change and a $10 off coupon. I can in and told the worker my car type and specifically asked if the coupon would work and how much it would be. The tech said they would take the coupon at the end and that it would be $
The crew and management at Midas in Huber Heights, OH are the kindest men I have ever come across. All individuals were knowledgeable and respectful. I will continue to have all my car needs done at this location.
"I went in because of exhaust fumes inside my car and was sold unrelated but needed parts and service with assurance that the fumes would cease. After 2 more attempts to stop the fumes and more money out of my pocket, the problem persists. The manager say"
very professional did suggest service to my wife who always has service done at dealer we brought car in sorry they discontinued the 49.99 price on full synthetic but we had done. tried to upsell which is their job.
Reasonable pricing, no issues!
My oil change was scheduled. Schedule met. The change completed with great customer service. Thanks
clearly stated that i needed rear tail light and licence plate bulb replaced.Not only did they not replace them,they did not top off my fluids,horrible service will not go back to midas
Very professional and quick workmanship! Clean environment too.
"Just had my oil changed yesterday and this is THE PLACE to go to service your car. They do good work, don't scam you or recommend bogus work, and even do some extras. Devin the assistant manager did an excellent job of explaining things to me and I appreci"
"Great staff, they get the job done! "
"Staff was very friendly, helpful and honest. Took good care of my car and had my best interest !! "
" Wanted to write about the positive experience we had today Jan 15,2019 at the Midas on Old Troy Pike in Huber Heights thanks to the exceptional service provided by Micheal Gehrs the manager who helped us with our tire that had a flat and we had actually "
Guys were knowledgeable and attentive to my concerns. Finished the job in a timely manor even though they were quite busy at the time. Would bring my vehicle here anytime and recommend others do as well. Thank you neighborhood Midas!!
"I had my front brakes and rotors replaced, oil change & car inspection on December 3rd. I was very impressed by the ethical standards they adhere to. They did not try to upsell me something I did not need but they did inform me of issues that I needed to m"
"I got new front brakes & rotors, oil change and inspection on December 3.I was impressed by their professional & ethical attitude.They did not try to upsell me something that I didn't need but they did bring to my attention issues that I should monitor. Be"
"Who charges $1200 to replace SHOCKS? Then takes the price down to $800? This place TRYS to take advantage of women, I assume. They attempted to make me believe that I had to have an elaborate job done on my vehicle that costs that much! Then Mark had the"
"Very nice and helpful group of people and very friendly, they did a great job on my truck "
"Overall, I have a good experience when I go the Midas on Troy street in Huber Heights. People are friendly, communicate well with what is/can be done and upfront with the pricing. Luckily, I took off the morning from work, since I was there for 3.5 hours"
I came in to Midas thinking that I just needed a normal brake change and a rotor change. But I also end up having some other things wrong with my car and the manager let me know everything that was wrong with my car exactly to the Tee. He explained everyth
Great prices and fast service
Amazing customer service! Everyone was very polite & helpful.. The store manager excels in leadership and did an amazing job.. If you need work done this is the place to go.. I will most definitely be back.. Thank you Josh & your staff!
"I made an appointment for an oil change, new windshield wiper blades & air conditioner check. The first 2 went fine (the only reason I gave 2 stars) but 2 1/2 hours into my time they hadn't even started on the a/c. I had told them I would be waiting for "
Absolutely disappointed in my service. Had my car over 4 months and they kept giving me different excuses over and over. They made promises and broke them immediately and I had to pay up front because my credit wasn't the best and now I will be paying more
This visit was ok, though I got robbed on the tire. I was invited to shop around...after they had the tire off and had taken forever. Thought a different location maybe get be better, but the one on Airway Road is worse.
Love the service I honestly am glad that they do work on my car I can trust them
"I just Midas Old Troy Pike Huber Heights,Ohio was charged for work never preformed and now my truck is worst then when before. And management denies the claim has called district and they don't respond."
"Took my car in on 6/22/2018 at 10am, and we left at 4:30 pm with a charge of $900 *. to replace the struts. The mechanic brought my car around after I paid with several dashboard lights on that weren't on when the car came into the shop. I had to leave, a"
Was very pleased w/ service
Got what I wanted. Great customer service
"I paid $80 that I do not and didn't have to have my A/C serviced. I asked for it to be looked at, not fixed without disclosing a price or an agreement that I want it fixed and I did pay the price. So I ended up being forces to pay a price for work I did no"
"Professional, courteous and timely - these guys do a great job every time I am there. "
"The customer service was good. I was given an outline of all of the repairs that were needed and the prices involved. No pressure, just making me aware of the issues. Will be going back again."
"Yes I would, we had a great visit and appreciate the great customer service "
"I went to get my oil changed here a couple of weeks ago for the first time because it's closer to where I live. First, they had some guy behind the counter who didnt know what he was doing or saying. Then they had a special for an oil change for 19.99. I f"
Awesome job fast in and out
I had taken my vehicle in a few months ago for repairs the staff was very knowledgeable of auto repair and the management was very courteous and helpful to my needs on my repair. They say honesty is the best policy and it works at Midas.
I took my car in to get new headlight bulbs installed. The service was very good and timely. I was satisfied with the store managers who gave great care to my repair.
I think my mechanic wanted to work for cash only. Cut the part off instead of repairing it.
Got full synthetic for just $10 more than conventional so I was happy with the price
"Every time I go to this location (about every 6 months), the staff are friendly and provide good customer service. Give me options on what needs to be done now and what can wait. I appreciate the honesty. I will be back."
"We take our work trucks here to have new tires put on all the time. It used to be slow but not this slow. The new manager and crew seem to be very SLOW! It took three hours to change 4 tires, what the ****? I know they have other stuff to do but don't take"
These guys are amazing. I have never been to a auto shop that has been so honest. Nick the manager was very polite and honest. I felt like he was more worried about my safety and being honest then shoving things at me that I didn't need. I just had never
My experience at the store was amazing. Nick was extremely helpful. I have never experienced customer service like this before!!!!!!!! I will definitely be back. And I will definitely be referring friends and family to this Midas. Thanks again Nick for all
Very good service very economic and fast
Very fast service as always
yes great service good price i will be back
I liked the experience I had at my Midas.
Yes I would tell someone about this Midas.
"Do not take you vehicle to this place. Not only will they replace your brakes and rotors w/ cheap replacements, they are negligent in finishing their work. This facility failed to put my caliber bolts back on my vehicle, could have caused a major accident!"
I was pleased with the service and the quality. Everyone was polite and courteous. Would definitely recommend this shop to friends and famil
Very bad experience fleet vehicle brought in for service needed tail pipe parts installed on the bus Parts fell apart in front of customer this was a very bad experience where our company lost money due to the negligence of your company not only did I los
After having my oil changed regularly by Midas AND advising that my NEW car was leaking oil AND after the second oil change to complete the 2016 year I had to take my car elsewhere and was advised that Midas had not placed the oil plug in all the way causi
"They do an excellent job and for the price, you can't beat it. This is the only place I take my car for minor repairs. Oh, and did I mention the fact that I've never had to wait to get my car in because they were too busy. Thanks guys!! "
"I needed tires replaced on my vehicle. The service manager reviewed my options for new tires. He discuss with me type of tires and quoted me prices. I made the decision to purchase Kelly tires, he got them installed. He completed job earlier than promised."
"When I picked up my car, the front end/steering wheel shook and vibrated which was reason for my repair work. Front alignment and tire rotation/oil change. After driving around block I returned to shop asking questions...Why.. Midas puts car back on rack"
"Came in without an appointment and they brought me in. I did have to wait a little while because the car ahead of us had some serious problems crp up that were unforeseen. They were very apologetic,& very kind. The waiting room was very nice and pleasant h"
"The service here is amazing. Since I do not know much about cars, it is really helpful to get some tips, even though I only expected an oil change. I highly recommend coming here for your car maintenance. "
The service here is outstanding and expedient. The workers are very helpful. I feel like I am getting a good deal of information for the price I pay.
"Really unhappy about recent service took car in for estimate to fix and tell me what needed repaired was happy with diagnois's was told that was all wrong, when I picked it up they said it needed wheel drums as well another $900 you would have thought when"
"First, I want thank Bryan and Joseph, who are representatives at the Dayton, Ohio 5881 Old Troy Pike location. When I entered the facility, Joseph greeted me with the demeanor of a true professional. I explained my dilemma and he assured me we would diagn"
Manage was curteous and knowledgeable. They were very busy and I was a walk in but was in and out fast. I will definitely be using their shop again. Keep up the good work.
"Wonderful customer service!! Had to get wiper fixed as wasn't moving, rainy season and needed this seen to. They did it there and then and were lovely! Highly recommend, and will definitely take our car there again! Thank you!! :)"
"This was the first time that I had ever taken my car to this garage. They took my car in, looked over it, and actually walked me through on what needed to be done. They wouldn't do the work unless I had approved it! That was amazing! The work and dedicatio"
