I like the great service and the customer service is very good and the place is very clean
For the ultimate oil change service it said the oil was included with the service but I still had to pay separately for the oil change which is false advertising in my opinion.
Logan and team did a great job getting new brakes on my car for me. Need some additional work that I will schedule soon.
Provided knowledge of product. Professional and friendly. Very pleased with completed work.
Overall experience was nice? They were very helpful explained all the packages very clearly also it was very streamlined in the people who are working on the car or not coming in the place where people were sitting so contamination was not happening
Logan and Jayden were great.
Manager was really cool, easy and fun to talk too. Great personality. Will definitely be returning to this location or any othera
Free tire repair with a coupon, and the manager was extremely helpful.
no long wait time great service
Price on partsProper estimate time for repair
Be honest about prices and services, and take ownership when mistakes that are made. I didn't get an apology or accommodation for having to leave my car for a second because the wrong tire was order and put on my car. I had to bring the car back and let the rep know the tire was different and caused my steering to pull to the right. He told me the tire was the correct tire before even looking at it. Then, someone else came out and said oh you have to leave it another night that's your only option we will call you tomorrow. I have a warranty for my tires and was told I would have to pay over $200 more after the coverage. Rep quoted me $569.99 for a tire that was only $464.99 on the Midas website and $409.99. I did my own research to find the price match guarantee and when I asked the rep about price matching he only gave me the Midas website price.
The employees went out of their way to help me!
The work is great but the prices are out of this world repeat customers should get better discounts I paid 1700.00 for an alternator with no perks incentives or anything at least a deal or something on the next visit thanks for letting me vent guus
Very friendly and capable young man at the counter
Why book appointments when your expected to leave case there until end of business? Bald miserable man at the counter should be replaced also. Rude as can be.
Check you prices and you have to change and you need a better front disk because the guy working there he don’t have no patience with the customer
The staff seemed dedicated and knowledgeable.
Do not allow an entire crew to take lunch at the same time.
Be honest about job completion time and that you are actually doing the job. Brake service shouldn’t take more than 16 hours to complete
Told me everything that needed to be worked on
- came in for an oil change with no one else there, someone that came in for an oil change 20 minutes after me left 30 minutes before I did- Air filter was offered to be replaced which I agreed to (initially price quoted was $60 but it then magically was $40 when I said no), wasn’t told until paying that they didn’t have the part so did not do the replacement- Service interval was not reset (which was done last year by this location during oil change), had to return to ask for this to be done, was told it could not and then was treated incredibly rudely by employee when I said this is a standard thing done by them, that employee then asked the person next to him if he “knew what this guy is talking about” and that employee immediately fixed the issue - asked to speak with manager, was told none was available, asked for the employees name who was rude, was told they would not provide that
The manager, Eric, was kind, professional and knowledgeable. He’s an excellent employee for you. Well worth your time and investment in his career at Midas.
In and out service friendly staff clean establishment great work and reasonable pricing
I loved how I was texted a checklist of what they did. They showed what was good and what work needed completed. I especially liked how they sent the photos of my brakes and rotors to show which were fine and which needed to be replaced
I know if I had taken the time to shop around, I could have gotten the same services for a better price.If I use Midas for all my oil changes and other services as a steady customer,it would be nice to get some kind of appreciation discount on more costly services, even if it's 5%.
They were helpful and did a nice job handling my problem. Other places denied to help me with my slow leaking tire but Midas got the job done by patching the tire and they did it for free.
They called before they did any work
They were great explained and showed the problem. Everyone was so nice and kind.
I love the service Midas does. This is my 4 the time coming to Midas.
Great service and great price
Kind staff, and great communication of the services being provided.
No communication at all didn't start on car after 3 days sitting the shop
Nick was the person who I spoke to on the phone prior to my visit and also the person who was working the customer service desk. I am sorry that I do not know his last name because he was EXCEPTIONAL!
Greg Johnson, United Nations Cleveland
Fully engaged staff in communicating details of service to be rendered and upon completion assurance of work and pledge to be responsive if any challenges were noticed.
Take the vehicle in at the time schedule
The new manager Logan and expert tech Terry. Both are super friendly and very knowledgeable. Previous manager seemed disinterested and lazy.
I waited 3 plus hours to find out that I only had to pay $38. It was worth the wait.
I was highly satisfied with my experience.
The tech that I worked with Justin was very thorough and going over the routine maintenance for my car. We discovered an oil leak coming from a part of the engine and he was able to explain to me the dire process to figure out where the leak was coming from. I will be back in a week, but I am very thankful that he was able to find this problem before I blew my engine
The manager there Logan...he is the best. After many years of not going there due to many manager issues and just horrible customer service I finally returned. It is a huge difference. He was fantastic very friendly and went over everything with me and showed me the problems on my truck. I was very grateful. My truck was dangerous for me to be driving. They got it all fixed and im.good to go. I def will be returning. Ty for all you guys did. It much appreciated
The store manager, Logan, was very helpful,friendly and professional. He took the time to explain and walk me through the Midas credit card application process.
I think that Midas is honest about the cost.
Easy to schedule online, staff was courteous, they explained everything to the point where I understood the process, and when they gave a time to get the work done they met the expectations
The assistant manager broke everything down so I could understand what was wrong with my car. They even gave me a ride home since my car had to stay overnight.
They said the maintenance light was on because it needed the oil changed but it never went off. Neither did the tire pressure light.
Always personable, professional and friendly. Always informative of the task and the solutions to be explored. Always guarantee their service and work.
The young man that helped me was extremely nice and clearly laid out all my options. Price was great, time efficient, they will be my new mechanics. They won over a new customer, bringing another vehicle in today
Different store have big difference of service. The snow road one will rip off me and ask me to pay more for the unnecessary things. The lakewood store only recommend me to fix necessary things. I highly recommend lakewood, although I need to wait 2 hours for 1 hour service.
Justin the manager was great
Prices way too high... prices should be posted.
The people were good with service and all. However, I wouldn't expected to be there for the entire 2 plus hours that I scheduled my appointment for, just for an oil change. I sat and waited with the car for the service and that usually do not occur.
If you can’t fix something the first time, don’t charge people 2 more times and still say, I can’t fix this.
There's really no point in scheduling appointment times. My appointment was for 2:30 and my car wasn't touched until at at least 3:30. Paperwork states tire rotation was performed but you couldn't prove that by me, nothing was explained to me, had to ask what type of oil was used. Did not reset oil life gage. Literally had to ask to be cashed out. Never have this type of experience at the dealer. Would I come back? Not likely but never say never.
They do a great job on oil changes and performed an overall safety check. Told me what I would need and the urgency to get each thing done.
Have your employees actually follow instructions on what the appointment is for. Was told one thing when the initial problem was wrong but they overlooked it and made me spend money I didn’t really have.
Very professional and friendly! Had them inspect my tires and lived the fact that they did not try to talk me to not buying tires right then. They gave a quote and went on about their businesses.
Very good service I got a oil & filter done they check my car and tel me I need tires asap coming soon 😉
I feel like a need to do a few more services with Midas before i could be highly satisfied since it was just an oil change and everything was as supposed too.
They gave very detailed explanations of everything they did.
They always take care of me and both my trucks. They guys are super friendly
Actually follow through with the listed services. Like filling my windshield washer fluid and doing a tire rotation
Easy to schedule. Quick and efficient service
Midas has a reputation of fixing it right and in a timely manner.
The people were friendly and knowledgeable about my car. they explained why they did not feel they could do my oil change, because of the condition of the oil pan. He gave me information that I could understand, and gave me some possible solutions.
The associates were so friendly and open during the process of fixing my car. They wanted to give me the highest quality they could and when the car wasn’t running up to their standards, they investigated further and found the source of the problem
Online scheduling was fast and easy, technicians answered my questions and pricing is very fair. Thank you.
Prices have gone up a bit over the last two years, but to make it worse, I have stopped receiving Midas coupons in the mail! it has been a double crunch!
It is the Midas I usually come to for my oil change. They have changed magnets but the service has been pretty good. I know I need other work done on my car but they have not pushed me to get it done right at that time.
Make your employees be at work before their first appointment in the morning
Diagnosed the problem(s), explained how it happens and what/how it needs to be fixed. Was fixed correctly the first time which is nice also. Always feel like we can trust Midas to be honest and upfront with us and get it fixed right.
I will likely be switching from my previous service provider. I was very happy with the speed, patience and professionalism with which I was taken care of. And same day appointment! Very pleased.
It’s so easy to drop off and go back to work. Drop off is fast and easy.
Everyone was friendly and they got my car back way quicker than expected. Communication was on point.
The cost for rear brakes and oil change was 1063.00. About 300 more than my local guy, but he was on vacation
I trust the manager! He tells me what my car needs and is honest about the cost. I never feel taken advantage of
Kevin is always straight forward and doesnt pressure you too get additional service done on your vechicle and tries to find coupons to work with customers on the price!
For oil changes and tires, Midas is amazing and I have been highly satisfied returning to my local Midas for years. However, the costs on repairs are always much more than a local mechanic so I usually end up leaving to take my car somewhere else for bigger issues. Unfortunately, my recent issue was a big one that made my car unsafe to drive, so I paid for the overpriced repair at Midas simply for the convenience of my car already being there for an oil change, but I could have saved over $100 going to any local mechanic. Corporate pricing just isn't very competitive in this area, and for that reason I am never highly satisfied when I need more than routine maintenance, and that's corporate's fault, but I am always highly satisfied with the guys at my local Midas.
It was quick and not far from home.
This location does very great work...always friendly and I thought the pricing was awesome!!
Good staff work...they need somebody whos speak spanish... but its ok they understand my problems and made more easy . Thanks
Always polite, honest, caring and efficient.
There was not a sticker on my window indicating when I need to return for an oil change.
The were clear about what needed to be fixed, kept me updated & got my car fixed in the same day
"Stay away from this place. They screwed up installing a new radiator in my F150 pickup by not bleeding the air out of the cooling system. The engine started overheating and the manager, Kevin B., tried telling me I needed to replace the engine head gaskets to fix the problem. They charged me $1075 for the new radiator and the engine overall would have been another $1500 easy. I knew there was nothing wrong with the engine and Midas was just trying to take advantage of me because I was from out of town. I had my truck towed to another shop and they fixed the problem by getting the air pocket out of the cooling system and adding coolant. My cost was $112 including the towing charge. I tried contacting Midas customer service about being reimbursed for my additional out of pocket expenses to fix their ***** up but that was a complete waste of time. The Midas District Manager, Paul C., doesn't return my emails or phone calls. DO NOT GO HERE! "
I think Midas buys the cheapest parts possible and charges an arm and a leg to the consumer. I have been driving and owned many cars over the last 40 years and NEVER had this problem with brakes on any other vehicle. They have replaced the pads several times now, only for the loud and embarrassing squealing to start a few days later. I suggested if it wasn’t the pads, maybe it’s the rotors. Just keep replacing the pads with the same outcome. I am so frustrated over this experience and because of this will never use Midas in the future for anything.
So this is the third or so time i have gone to this specific location. This is the third or so time that the wrong oil was used after specifically asking for a certain type HIGH MILEAGE! so i had called and ask why the oil chosen was not used. KEVIN who wa
Retrain management and technicians on proper inspection procedures. Also they need to retrained on how to speak to customers.
Took too long for oil change and tire rotation.
Brian,Terry and the rest of the staff were very helpful and serviced my truck quickly. I like the fact that they looked over my truck to point out any future service needs. I drive a lot so peace of mind is important and Midas delivered again. Thanks!
I went to get oil change. I ask for tire rotation . I was told that my tires were so badly worn. That he could not rotate my tires. . After completing the oil change. He stated that I need 4 new tires. I have never heard of such. I have all the servi
I am so pleased with this location and their service. I feel I can trust them which is so important for a place I take my car. I asked them to check my battery due to some residue and it was fine. I also thought I needed an alignment. They checked it out a
Scheduled an appointment within a two-hour window. The services were completed inless than an hour.Great consistent service.
"I recently moved to the area and found my brakes grinding really bad. I was able to make an appointment online for two days later, and they diagnosed the problem and answered all of my questions. My car was finished by the end of my appointment day. I was "
Overcharged the heck out of me. Then told me I needed something else done that would cost $400. I opted out of that and took it somewhere else where they told me I did not need that done and all I needed was an alignment. Midas ripped me off on what I orig
"You have a professional group of guys!Kevin,Danny,and Terry took care of my brakes and kept me updated along the way. These guys deserve a raise!"
Great deals and excellent service
"Impersonal, unfriendly, charges more when they think they can get away with it. I?ve been a long time customer and KNOW what things should cost from Midas. Also this is the second time I?ve had my oil changed and oil from the messy change has leaked on my "
Service just as good as previous year's when different automobiles I owned were brought here for repairs. Questions asked & answered before service or repair began. Original employee I dealt with both before & after repair completed was a Very Good representative of the Midas Company.
Took my car in for my appointment and despite being a busy day for them it was done right on time.Great team and great service..
Great efficient service, service on time
"High parts prices it sounds like a hidden labor.You said your fuel pressure regulator cost $219.00, It is like your parts unbreakable.I bought one of the eBay with only $22.00 and it's working good.The other Midas in snow road installed my fuel pump and It"
Manager of this location wants to over charge me for a fuel pressure regulator 295.00 and it cost at AutoZone 119.00 and eBay 25.00 to 38.00. lot of different of the a price.It's not even what causes my truck not accelerate. Plus there's 87.00 for diagnose
"Have been using Midas in Colerain, Oh for 30 plus years, sent my college daughter to Midas because of our trust in the name. BAD mistake, will never use this location again. Kevin was rude to my daughter and this location is overpriced. Knowing that a youn"
Very nice and helpful people
Excellent servicing in Midas by the experienced technician,Thank u very much
"Always cordial, ways let you know if something is wrong with car "
Promotion included tire rotation which my vehicle was not given. The mechanic or employee stated that it wasn't needed but told him it was and i was just brushed off like I did not know what I was talking about.
I stopped in for a simple oil change. The guys at the W.117th Midas are simply great too! I am very satisfied and I'll return when I need something else!
Very thorough and professional.
I was in and out which was awesome. Friendly staff!!! Had a nice conversation with the gentleman at the front counter. Will be back with my vehicle.
I had my oil change this place is very professional
Quick and thorough diagnostics and repair. Its been one of my favorite cars and still running like new. Terry is an outstanding automotive mechanic.
"Although my scheduled appointment that I made online couldn't be found, the gentleman manning the desk upon my arrival, who gave great customer service, which is very appreciated, was able to get me in and in less than an hour, my oil was changed and I was"
Had to go back because the brake light they replaced wasnt working. Otherwise, great service.
3 places now at 57 looking my whole lifeAudi bedfordWarrensville mr tireAnd most recently 117th midasrecovered stolen truck appalled at 800 dollar bill dude says apply for credit got 500 dollars 0 percent six months be back in my drive after a month 300 ou
Always great service at Midas
I?m very pleased with the customer service & how reasonable the prices were. They ordered & finished up within an hour of checking out my car. I?m now a loyal customer for life
service pesonell very nice....i was able to wait till car was finished
Perfectly serviced for the proper parts and functions of my car as per my wants.
It was great. The staff is very well kept.
Awesome service I would recommend
"Very friendly, clean waiting area and bathroom "
It took a couple of tries but you guys found the problem and fixed it
Very professional group of people.
"We made an appointment for Saturday afternoon, not knowing we wouldn't be able to get any work done. After 2 hours, they confirmed what we had scheduled - we needed brakes, a serpentine belt, and a new tire pressure sensor, but since it was Saturday aftern"
"I keep coming back because of the excellent service and professional repairs. Ryan,Danny,Terry and everyone that works at this location make you feel comfortable and confident that your car is in good hands.Take care of your team, they?re the reason I choo"
"Danny fixed the slow flat, no charge. Thanks again."
I scheduled the appointment online which was very easy to do. They took our vehicle in a little early and did great work. The staff was extremely customer focused!
This place is okay, except I previously had to remind them to rotate tires and reset mileage/meter for next oil change.
Ronnie really looked out by putting my spare on! Saved me time and money
"The techs and managers at this location on W117 are top notch. Professional attitude and well planned service. Ryan,Danny,and Terry are my go to guys who?ve helped me keep all my cars on the road."
"I have been going to this Midas location for three years. The staff is extremely friendly, informative, and helpful. They always have your best interest at heart. I appreciate all of the times they've assisted me and provided me with nothing but kindness. "
"I have been going to this Midas location for a number of years with 2 cars. I have had my share of bad experiences when it comes to car maintenance providers (dealerships, other chains, etc). This Midas location is NOTHING but professional, upfront and all"
"Common trend that Midas averages a 5 start rating, that?s because the Midas touch is extremely trust worthy, and they hold this standard very highly. Very great customer service and the work done is flat out awesome and I?m a very happy customers along wi"
I don't trust any auto repair shop because so very many of them have lied to me over the years so my opinion is biased.
They knew my needs and took care of my problem. thank you.
This is an A++ auto service provider. Service is excellent on all levels from the quality of repair to the time in which work is complete. The technicians and management are friendly and courteous. They accurately diagnosed my vehicles needs and had it back on the road in less than 24 hours.
car was in worst shape after then before I took it in The check engine light was not on when i took my car in and after I had the car in the check engine light was on .I had to take it someplace else to make sure it was fixed properly.
Awesome job by Midas on w 117 th fast friendly service good work Manager Ryan awesome guy and worker colon honest took his time did the job right thank you very much????
"I?m not sure if this guy was having a bad day but I was treated poorly and spoken to worse. After I was told they price match, the auto mechanic told me it was close enough. (80$ off 300$ job). when I complained he had told me he will check on it. Minutes "
I am very happy I went here and I will definitely come back.
"i went in for an oil change and they found the oil filter housing was cracked and had to be replaced,i was given an estimate,the repair was made quickly and efficiently and I was very satisfied with the work. I always get good service at Midas I would reco"
"There was a $21 shop charge (sic) on my bill that was not conveyed to me. When I asked about it, the shop manager told me that legally I can be charged up to $34 by state law for no reason. I guess I was supposed to feel fortunate that I was not fully hose"
Everyone I interacted with at Midas was nice and seemed very knowledgeable. They even took me back in the shop to explain what was going on with my car so I could fully understand. I had many questions and they were patient answering all of them!
I want to thank Paul C.(District Manager) for getting back to me so quickly about my concerns with work done at Midas in Lakewood. He took the time to review my last bill and saw some discrepancies in my bill and told me he made the store manager aware of
The rep handled my situation. I needed alot of things done and he was able to give me a great quote and get me back in the road same day
"I started to come to Midas in 2014 because of my frustration with Metro Toyota. At that time I had just oil changes, tire maintenance. The guys who worked on my car were very honest about what I needed. Felt always comfortable on coming back and never felt"
They where efficient and courteous.
On 1/5/2019 they changed my oil and filter, rotated my tires. Service was okay I guess.
"I came up for an oil change and tire rotation, everyone I spoke with was very nice and pleasant, service was done in a decent amount of time, price was great ! "
Very fast friendly affordable trustworthy will return to them again good night try to over or upsell me give me what I asked for and did the work effectively
"Josh and Terry did a great job!! They are both friendly,helpful, and professional!Thanks Guys! "
"Paid for an oil change and tire rotation, and they didn?t complete the tire rotation. My car alerted me 1 week after oil change that I needed a tire rotation so I contacted the store and the manager said?We have a lot going on in the shop, I can?t watch th"
"called in before coming fin to put 3 tires on and have an oil change. Person I spoke to estimated an hour to 1 1/2. Took 3 1/2 hours! When I asked the gentleman why it was taking this long, I got an excuse that I have low profile tires so it takes longer. "
Fast service and professional.
I went in for an oil change and josh help me out. He was very knowledgeable and answered all the questions I had about my car.
Friendly, quick service! No charge for Special Service on water pump :)
"courteous, friendly, and willing to help anyway they can"
i pay 479 dollar before to fixed my engine single coming in desk like do engine full service soon . i talk to them n they say we fixed that n still coming now n i went there n talk but they say me i have to do diegnosed for that n pay 79.99 again more i
it show do engine full service soon again and again
Very good as to what they do. fast. nice people. I take all my cars there
The best service I have gotten in a very long time I will recommend Midas to friends and the manager was very helpful nice and well put together ??????
"I was handled with respect and with good, prompt service. "
Awesome I got my oil change
Great service as usual for the last 15 years. Finally an honest auto service I can trust. Thank you.
Done before time estimated!
Quick polite and efficient
"yes, I would recommend this location. Great service !"
"Cleveland resident since 2011 and I?ve been a customer since 2012. Tom and the crew take care of every single thing on my vehicles. Recommend this shop immensely. Ace customer service, trustworthy and fair to great prices. Many friends in Lakewood go to th"
I'm thankful to have a mechanic who I feel I can trust!
Quick no fuss, friendly service!
"Already have, several times..."
"The service and customer service is wonderful. Ever since this Midas got me out of a jam with my tires, I have only gone back to my dealership for recalls. Compared to my dealership you save so much money on oil changes and any other service. They are fr"
"I called due to a coolant leak in my Van. Tom said ""bring it up and we will check it out for you."" I dropped it off and went home, he called about 30 Min. later and told me my radiator was shot. Asked him to repair, he gave me my estimate and I said go ahe"
no charge for fixing flat
Tom is always awesome and they guys do a great job
Service was fine. Car running good.
I'm just surprised when they tell me it's going to take two hours to get my oil change done when I have a appointment. Then I ask if I comeback on another day will it be faster and the answer was not sure. I understand they are abusy and I never write bad
I had an appointment at 3:00 p.m. and they did not even take my car until about 20 minutes until 5:00 p.m. I asked them to rotate my tires but they did not rotate my tires.
"I can't say enough good things about Midas at 117th. Honest. Fair. Quick. Professional. Knowledgeable. These are what come to mind first. Tom, the manager, has helped me out so many times and found a way to get things done in a way that fits my schedule an"
Fast in and out worth the wait
Quick, thorough and quality
I had a very nice visit at Midas. I need a new battery they were very nice as I waited I was hungry so I went next store and they text me to let me know the car was done. I will be back
"Easy scheduling online, quick and thorough service. "
The service is great every time and my family has been coming here for years
"After several years of having my vehicle serviced at this Midas location, I have never had anything but an excellent experience. Manager Tom and his staff are there, morning and night, always eager to help in anyway they can. Their positive attitude and wi"
"My Dad went in into this shop today and was very pleases to meet good and person especially the manager Tom Hanna he is such a professional and great guy my dad does not have a computer since he is older ,but he asked me to write this review for him he sa"
Getting vehicle repair has always been a nightmare for me. This time totally different I have switched my loyalty to Midas in Lakewood from a major competitor. Guys took time to explain what was going on and options....
Thanks good service as always and yes I would recommend.
Always professional, polite and quick.
Awesome job as usual. The best mechanics ever and very trustworthy. As long as they are able to fix my truck i will never go anywhere else!!!!
"Excellent, as usual. Tom and the other guys are always honest, friendly, helpful. Couldn't ask for more."
"put in a complaint and never got a return call,will never go back."
Quick, got me in right away with no reservation. Didn't try to scare me into fixing anything else, said the rest of my car looked great. Would go to again.
I live on Lake Erie at East 219th St Midas is on West 117th St I could buy my tires at 100's of places between those two addresses. 'Nuff said!I probably have bought 20 tires from Tom and his crew.
"I have a 2011 Ford edge in great condition and I went in to get a standard oil change. I ended up waiting over an hour with only one person in front of me. The worst part, though, was that when I started driving my car to work, there was suddenly a probl"
I have always received top-notch service from friendly repair people.
Quality and efficient service at a very reasonable price. Every detail was explained in advance and there were no surprises.
They were fast and within an hour for the service.
This place rocks! I love coming here for anything that is wrong with my car! Great job gentlemen
Service personnel are consistently courteous and friendly and prompt.
"Every time I have come in for servicing, I have met the most friendly and interesting people there which says a lot about their trust in your business. Yes, I would and I do recommend Midas."
Quick and not costly like other places!
Midas in Lakewood Ohio always gives great service and staff is awesome!!!
Love the quality of work and love the guys that work here. Manager Tom is a gem and Jim is a hottie!
Very professional and I feel relaxed knowing my car is safe.
Good job and very helpful.
They were very professional and the service was great
I have been to these guys for 5 straight oil changes. They are straight forward and fast. Prices are also competitive with anything else I have seen in the area. Will be going back for the next change as well.
"Needed tires for the Mother-n-Laws car, Manage, Tom quoted the best price and had the car done within 2-hours of dropping it off. I've had other work done and always feel the Midas Crew are great!!! "
Manager and employees always pleasant to deal with.
Hi I'm a customer that is very pleased with your manager Tom Hanna he's a great manager he helps me with my vehicle's he's honest he's considerate he tells me the truth what's wrong with my vehicle he explains to me what's going on he goes out of his way t
Hi I'm a customer that is very pleased with your manager Tom Hanna he's a great manager he helps me with my vehicle's he's honest he's considerate he tells me the truth what's wrong with my vehicle he explains to me what's going on he goes out of his way t
The guys at this location rock! Always good to me.
The second time I have been here. The work is superb. I feel very confident when I drive away. I would recommend this location to anyone. Tom and Jeremy are great.Thank you so much.
The team at Midas Lakewood are always outstanding in service in both a personal manner through customer interface and professionally through the quality of service and care for my vehicles. They have taken care of my cars for several years and I would not
"I've been having my car serviced at Midas in Lakewood for several years. The crew there have always been excellent - friendly, fair, thorough, and skilled. I couldn't be happier."
Had a great experience with Tom and the crew over at the 117th Store in Cleveland/Lakewood. They have a great attention to detail and fixed a nasty gas leak in my truck. I highly recommend them.
I dropped off my car at 8 am. The manager was courteous and even gave me a lift home. It did however take all day to do the valve cover gasket job. The work seems professionally done however and the car is not leaking oil from the gasket any more. To me th
"They always quote me fair and honest prices, and I feel taken care of when I leave there. Waiting room is clean, and the front desk staff is always very nice. "
"Please let my highly warm you! Do NOT go in get your car fix there! I promise you, they will create another problem with your car! The manager, will lie right into your face and smile at you! My repair was under warranty, and he refused to honor it! Me mad"
"Please let my highly warm you! Do NOT go in get your car fix there! I promise you, they will create another problem with your car! The manager, will lie right into your face and smile at you! My repair was under warranty, and he refused to honor it! Me mad"
