First temperature sensor was bad. Went out the my car to discover the check engine light was still on. Went back inside to see if something had to be reset. Technician did not double check sensor. Had to run a diagnostic a 2nd time. Part had to be reordered and reinstalled. I know sensors can just be bad, but there should have been some kind of quality control of the part before it was installed. Also, the technician should have double checked his work before rolling the car out of the garage.
Overall great experience. I wasn’t planning on the higher price service on top of my oil change, but the car is running much better. I’m really glad I opted for the service.
I was able to get in with a phone call and got back out sooner than I expected while I waited.
First time visit. Wait time was faster than expected. All the questions were answered politely and with a smile.
Car is a 68 Mustang and no one will even touch classics. Midas does and understands the cars.
They did what they were suppose to do in near good time.
Very professional employees. Strong work ethics. Friendly and courteous. And always fixes my vehicles ailments in a timely manner. Love this store!
Kevin was Great And got me right in . I have been to Midas in Bixby Alot and i Always get great service.
Excellent customer service and honesty
Friendly, accurate customer service. Kevin was great. The oil change coupon made it affordable for me to get oil changed in my car at a difficult time. Very thankful!
Associates were kind and informative. Prices were great!!
I had coupon for the oil change, but different price than yours offer to me, the receptionist told me that i can use the coupon but after the service done she charged me away higher😟
We always receive the best service at this Midas!
The process from check in to pick up was seamless. Good quality workmanship and customer services.
I called on the morning of the last day of a sale and was able to get the tires I wanted and get in after noon that same day.I was able to apply for financing for 6months of interest Free.The store on 46th and Memorial told me that the tires I wanted were sold out and non-obtainable.Thanks for helping me goes with Kudos to the Bixby store at 11123 So Memorial Dr.
good communication, prompt service, friendly
Kevin got me in and out my lube tech was knowledge and efficient. The Midas team is great and I trust them with my vehicles care and reliability.
Traveling x-country and check engine light came on. Kevin and his team were very helpful to help identify problem and get us back on the road quickly
Friendliness and efficiency of staff
I may only come in for a service two or three times a year. Yet I am remembered and welcomed every time. I appreciate their honesty and great communication skills. I trust them and will always want to return here and recommend others do as well.
The customer service was exceptional.
They forgot to check my tire pressure during the oil change and inspection. Later that day, the tire pressure light came on and I had to air them up myself.
A little high priced but everything else is good.
I drive a 1978 Avanti which has unique requirements and Midas always meets them all.
I was met with kindness and they were quick to diagnose my problem. I was given a quote before service and they were finished faster then the time they told me. Everything has been great so far and my car is back and running!
I own 3 cars and take all of them to Midas for service, etc. Great group of guys!
Kevin and the boys got us right in, diagnosed the problem and made a quality repair at a fair price. They make it very easy to get in and out and communicate well through the whole process. We always feel like we’re a valued customer.
The manager, Kevin, was friendly and informative. Jumped right on my car and got it done.
The people that worked there are friendly, the waiting area is always clean and coffee is good. Have used the same Midas for all my cars and have always been pleased with the service.
The employees were very kind, professional, and quick. They made my experience easy and were communicative throughout the entire process.
Very professional and honest
BOTH KEVIN AND DANNY ARE FIRST RATE PROFESSIONALS AND FOCUSED ON CUSTOMER NEEDS. I DON'T USE ANY OTHER STORE IN THE TULSA AREA. THEY TAKE CARE OF ALL FIVE OF MY CARS!!
I was surprised that they were able to get my car in quickly without an appointment. The tech promised that it would be done in 30 minutes. I walked across the street to do some shopping. He called me to say that my brake pads were almost metal on metal and assured me that it would be another 30 minutes. He called 25 minutes later to say that my car was ready. I have always had good experiences at this location and consider it to be my first choice for anything car maintenance related.
Ease in making the appointment online. Additionally, the time it took to get my oil & filter changed was not very long.
Great service but disappointed with minor detail
I was satisfied with the service until I return to my car. Upon starting up the car, I noticed the mechanic had removed the label for my tire rotation from Costco. Not sure why this label was removed along with the old oil change label. I understand removing the old oil change label but why the tire rotation. This was disappointed. Now I do not know when I would need to return to Costco for the next tire rotation. This was very disappointed and left a bad taste for customer service.
I couldn't leave the car for more than a day, and Midas said they could do the repairs in a day. The repairs only took about half a day, so I got my car back in plenty of time for work.
Kevin was very friendly and helpful. He helped lower our cost with a veterans discount, coupon, and rebate form.
Kevin the manager goes above and beyond to help his customers. Very friendly and easy to communicate with.
Stop trying to upsell expensive, unnecessary repairs with overpriced parts and labor. Include labor in the advertised price of the service. I was charged for the oil change with labor added on top of the advertised price. Have never seen that practice before.
They were knowledgeable, friendly and were fast and efficient.
I love good customer service and that was provided.
Misleading coupon said I could get an oil change for a good deal but when I got there they said I needed synthetic oil and would cost over $110 for just an oil change, way way over priced
My husband and I have been coming to this Midas location for years. We trust the people who work here to take care of our vehicles. The manager and staff are courteous, friendly, and know what they are doing.
Problem diagnosed correctly. Fixed as promised
Friendly team, great and fast service
Quality of work and the people that works there are awsome nice very engaged and professional
Kevin the manager is very professional and also does a great job of handling the transaction. Also everybody at the store is also great to work with and will continue to take my cars to Midas.
Kevin the Manager kept me informed of everything. Best customer service I have ever experienced. I will highly recommend them to anyone.
Great customer service and always asked before performing repair.
My vehicle leaked quite a bit of oil after the oil change and this was due to the technician installing the wrong oil filter on my car. I took my car to a mechanic who informed me of this. This was first and last time using Midas for any maintenance on my car.
Kevin and the guys alway do a great job of taking care of me. They know what there doing and explain what they issue are very well.
They seemed to know the car, addressed my concerns about the oil plug gasket and this particular model of car's propensity toward leaking around the plug. They also discussed things they saw that I might want to consider having repaired in the future, but I didn't feel pressured to get it done immediately. I've been here before and I'll be back in the future.
The general manager, Kevin was super professional, and very knowledgeable.
I have been coming to this midas with my mom for years! I now trust them with my car. They are very down to earth and friendly. They answer all questions. They do amazing precise work, don't get anything wrong, work in a timely manner. I love Midas for all my car needs.
Kevin was very helpful explaining how long the tire sale last. Service was prompt & staff was very polite. I will return for service.
Friendly, timely, very fair and low priced
Excellent service and staff. They serviced my car despite the fact they were about to close. They repaired my tire, and it is performing normally
Easy in and out, great communication and overall great customer service, not often seen these days
Staff was friendly and professional. Was s hhhhmmmm own my filter that needed to be changed (that's a first). Only delay was they had to go pick one up. This will be my go to place for automotive needs in future.
Everyone was so friendly!!
It was quickly done and fair priced. It was easy to drop the vehicle and they checked it over completely. They also rotated my tires, even though they thought that it wasn't necessary.
Kevin was great, as always. Prompt service. Great communication. Just a great experience.
i asked for the high mileage oil change said 59.99 i had a 20 doller off coupon but ended up costing me 70 dollers didn't make sense
You guys Rock!!! Everyone here is so pleasant to communicate with! Very helpful and professional! I will take my vehicle here always! Thanks for teaching me wipers101! 7.27.22
The whole process just went well.
The service was quick and affordable. The staff was friendly and the the location was convenient.
You tested the battery as good. Died again 2 days later. Had it towed to the Dealership who found the battery had a dead cell. Took a lot of my time to resolve, plus we were without a car for 3 days.
Everyone at this location always goes above amazing! Very happy customer!
The service was great. very professional and informative!
Great customer service.Always thorough Job & explanationReasonable prices verses other places.
Honest and friendly and efficient
They where ready for my car and serviced it timely
Overall satisfied with my car!!
Paid $99 for a synthetic oil change. At grease and go or Jiify Lube where I usually go, it is in only either $72 or $74.
The guys were honest and professional. They started working in my car right away as soon as I arrived. They didn’t upsell me on anything unnecessary. Just focused on taking care of the problem I addressed.
Kevin was very helpful and all communications were spot on. Highly satisfied.
I put alot of miles on my car and depend on them to keep it runnig great
My appointment was honored and my car was pulled into the garage within minutes of me getting there. Work was done in a timely manner.I have one complaint. You technician turns my lights from "Auto On" to "Off". Several times I have not noticed this until I am driving in the dark. My running lights are on so I may not notice that my headlights aren't on right away, but that means I am driving with no tail lights. Please either make sure that someone reminds us that our lights are off or have your guys put them back the way they found them.
Everything seems to have been done correctly.
The staff Was friendly and knowledgeable. They took care of me in a timely manner. And they did exactly what they said they were going to do.
It was easy. No pressure when there are additional things noted and they explain, allow us to think and either accept or delay our decision
"My old Chevy has 300,000* miles so it requires some TLC. These guys did my oil change and I didn't have to spend half my day at a dealership. I trust them to take care of my old Chevy for whatever it needs."
"In a previous trip to Midas for an oil change, I was informed that a u-joint needed to be replaced on the front axle of my truck. I returned later to have that repair made. Less than an hour into that repair I was informed that the front axle needed to b"
I have never used Midas before. I initially went to have a brake inspection. They found some other things wrong and took the time to explain everything and quoted me a price before the work was started. Customer service was great! They even filled my washe
"Had a different shop quote me repairs and cost Called Kevin, he got me in the next day. Let me know what was actually going on and his crew had me back on the road in a few hours. Kevin and his crew is the only place I?ll go to from now on. Thank you guys"
"I?ve got to hand it to the Midas Crew! They were professional, courteous and knocked my brakes and rotors out quickly. No complaints!"
Came in for brakes and check engine light. All corrected
Everyone is very knowledgeable and professional. They are friendly and actually care about the customers. Kevin ( the Manager) is super nice and provides great Customer Service. He was able to fix something that would have required a new part. They?re REAL
I?ve been taking cars to this location for 7* years. I have 3 kids with cars and use to have all 5 cars serviced here. A few months ago I was given a high estimate to replace rotors and told brake pads they had put on did not need replaced yet. I took i
"The staff and people working the front were outstanding with their customer service. Thank you. The only problem was when the regulator was changed, there was a slight defect in the part which caused a 3 inch cut in the tint on the window that I will have "
Yes I will tell of a great experience I had with MidasThey did a great job & I will take it. back for anything else they can do.Thank you Midas
Did a great job will be back
They get me right in update on everything that is going on with my car and they are a pretty good group of guys
I have been happy with the car service at Midas! They are informative of what needs to be done!
Quick and thorough. Terrell was particularly in explaining the service
Great service . I will return.
$17.99 oil change on web site is really $32.00. Don't do business with the Bixby store.
The team at this location is great and goes the extra mile to assist their customers!
"First time to get service here. Was just getting an oil change, staff was friendly and professional. Pointed out upcoming service needing to be done at 100,000 miles, explained what was involved, no pressure just helping me to be aware. My kind of place I "
These guys have been our go to for 10* years always do a great job.
Great Service! Work was completed quickly and professionally.
The guys at this Midas location are great! The technicians do a great job, and the manager is very nice and professional. They are why Im a repeat customer. I will continue to do business with the Bixby Midas.
"Obviously, the new muffler is an immediate improvement from the previous one. However, $120 charged for labor to simply weld on the tail pipe was a bit too much charge for 20-30 minute labor......just sayin, you asked. "
The team at this Midas location were very nice, and took great care in ensuring they provided excellent customer service. The technician who performed the work on my car was top notch. He found flaws in the work performed by the last place that serviced my vehicle, and rectified these issues. When he was finished, he showed me all of his work, and wanted to make sure it met my expectations. This Midas now has a new loyal customer. Thank you for a pleasant experience.
"They were expensive, $133 for a bmw 128i. Way more than I have paid before, but they could get me in. No effort to vacuum or clean anything, and they changed seat, mirror, steering wheel, display, and side view mirror settings, just to back it out of the g"
Work was completed as expected.
You are awesome!!! I have been treateso great!!
$200 catback install, no issues
I took my vehicle into this place for an oil change. I was quoted a price for an oil change and when I checked out I forgot to look at my ticket. When I reviewed it they had tacked on an extra $5 4 quote shop fees. I asked what this was for and they told m
"I wish MIDAS would do more television commercials to let the public know they are not just MIDAS MUFFLERS. That may have been the case in the 1970's, but they are SO much more. Michael, at the Bixby location, did a ""Courtesy Check"" last year on my 2002 Hon"
fast and friendly service
fast and friendly service
"there are actual repairs that get done in shops and actually require work to be done on a vehicle. our van has been a pain for a week now, but the guys at the bixby location have been persistent on getting to the bottom of the actual problem. not once have"
The service was wonderful as always but took extra long. Maybe hire more mechanics? Update: While the staff is friendly, I ended up having SO many issues because they first put the wrong oil filter in and then told me I didnt need an oil change before a long trip.This caused me to break down in Alabama and stranded me with my elderly Mom, 4 year old daughter, and 11 year old niece.Do NOT go here!
great service and effective
Fast service per appointment. Price was good with discount. Asked for them to air up tires, not sure they did because I had to air up again early next morning.
Jeff was excellent.I wont hesitate to take my car back to Midas
"My vehicle's brakes started making a horrendous noise, and on my wife's recommendation, I took it to Midas in Bixby. They put it up on the rack and found the problem was only a pebble between the rotor and the pad. They removed the pebble and charged me no"
I would not recommend this location. I went in for a routine oil change. When they unhooked the clamp/hose up to look at my air filter they did not connect and clamp the hose back together properly resulting in me breaking down on my way to my chemotherapy
"This Midas owner is excellent, he performed the job very efficiently and seems to be know the job he is doing, he is very courteous, definitely will comeback to this midas again"
"I received swift, excellent, friendly service"
"My repair was actually fairly minor, but I wouldn't have known that if they hadn't shown and explained it. I will definitely be back."
"The customer service wasn't the best, although the quality of work was terrible.. I wish I could share a picture of the exhaust work i had done. All they had to do was cut, turn, and weld a small portion of my exhaust together. I noticed my car getting lou"
I've use Midas for along time and always had great service but this last time I felt as if my car wasn't welcome. I know it's old but to tell me it's not worth it and I wouldn't like what they had to say. I thought I was supposed to be the paying customer
I recently had front and back brake pads installed along with an oil change and serpentine belt replacement. I appreciated the fact that they took me out to the shop and physically showed me the wear on the old brake pads and the cracks in the serpentine b
"Got my muffler replaced. Staff was so friendly and helpful. I was having issues with my window and they told me they could fix that too. The dealership quoted me over $1,000. Midas only charged me a third of that.Very honest people.They definitely have m"
My wife and daughter came in for daughter's first ever oil change. The staff was so helpful and explained everything to her in detail and made a nervous shopper feel at ease. Can't thank you enough for that. Now that's customer service and the way to keep
"We took a vehicle in and found that the a/c condenser was busted. Two other service departments supplied us with estimates however, this location had already begun the repairs. Both of our other estimates were almost half what midas was charging for the "
"I walked into Midas on Friday to get an Oil Change. However, the staff was so busy it was a two hour wait. I set up an appointment for 9 am the following morning. Saturday came and I arrived at 9 to hand over my car for service. I walked to a nearby shop t"
These guys are always straight up and do a good job.
These guys are great. With my car getting older there are other things that could use work, but I still have some time. Very honest with diagnosis. They've always told me what my options were and let me make the decision. Never pushed services on me that weren't necessary or immediately needed.
We have been to this Midas several times. They explained every thing so well and were patient answering all my questions. I will always come back. I found an honest mechanic*
