The gentlemen was very knowledgeable in explaning the best brake pads for my F350. His Shop Former got right on the brake job and my vehicle was ready berfore 1130hrs.
I liked that we weren't charged for a screw plus installation.
They did what was needed and explained clearly what was needed and not needed.
Flat tire and they managed to squeeze me in. Very nice and kept apologizing for the wait- it was maybe 45 min which was great!
Josh and the staff were very professional. Josh was my technician. He was very knowledgeable, professional, informative about other things he noticed wrong with my vehicle. I greatly appreciated the courtesy and feedback Josh gave me. I will definitely return and encourage others to go to that Midas.
Very professional, courteous and helpful from start to finish.
Got in quick, friendly service,And done in a timely manner
This location was currently two technicians down, and had only two technicians on duty, and everybody in the place was going above and beyond their normal position of employment to fill in and meet the needs of your customers. Their service and professionalism was outstanding.
I felt as if the associates actually cared about giving me the best and most honest services/prices. I also didn’t feel like I was being judged like I usually do at other mechanic places.
It’s always so easy to drop off and go to work and pick up when it’s done. The staff is so friendly every time.
We always get great service and the associates are always friendly and willing to help answer any questions we may have.
The technicians were awesome very knowledgeable. The other staff was awesome as well. They take you back there and show you what's going on I like how they walk through issues being addressed with you. Had fun with the staff very nice to talk to you and communicated well with me and treating me well with very good respect. Great group of people working here every single one of them.
Great staff and the guys communicate with the customers. The technicians treat every vehicle is like it is their own. Great job guys
I dropped my vehicle off filled out paperwork and two hours later my truck was not; they called the wrong number to ask for permission for my truck. When I finally called the employee was very disrespectful; and rude. And I was told that they cannot do my the work on my vehicle because they do not have time they can only charge my oil.
The people are great. They are friendly, professional, and thorough in explaining details about the vehicle. The service was fast and of great quality. My only dislike is that they leave the paper floor mat in the car. I’m grateful for the effort in protecting my floor mats but would really prefer it’s removed when the service is complete.
We have been coming to Midas for some time now and everyone all ways friendly and professional.
The employees were so nice and it is a very clean place. I will visit again!!
The customer service at this location is absolutely outstanding
Friendly staff. Came without an appointment and did not have to wait very long for the job to be finished.
Pay me for my hubcap that goes on 2023 Dodge ram 2500.My vehicle has 20,000 miles on it and after 20 miles my hubcap fell off due to improper install
Called and spoke to Josh and advised him that I needed Tire Pressure, 4 new tires installed, rotated and balanced and a 4 wheel alignment. I did not have a schedule and the Service Writer immediately assigned my vehicle to the techs and they got to work immediately. It took approximately 1 and a half hours to install 4 new tires, TPSM monitors and a 4 wheel alignment. Very knowledgeable staff and very helpful. I had actually quit coming to this store a year ago due to a bad experience and decided to give them a chance again to earn my business. I must say that did a great job at earning me back as a customer. I was very impressed at the attention they paid to the customer and the vehicle. The staff did not act like you were just another customer, that all acted like you were the only customer at the store. Great job on customer service and great job on providing quality parts and service in a timely manner. Very impressed.
I was completely satisfied the gentleman that took care of us, had tried to reach me but I forgot to give them my new number, but he was nice about it.
The associates are personable & helpful. We discussed options and I was comfortable with the plan we put together for my vehicle. I feel the mechanic I usually deal with is thorough & honest.
If you bring in a vehicle and tell them the issue and they fixed one but did not do the exhaust system inspection at all
Josh was exceptionally informative My vehicle was in an out same day.
Customer service was great. They communicated everything that they were repairing and had me on my way as quickly as they could. I was very satisfied with my service there.
Follow up with the parts ordered and maintained the customer informed if anything changes or you can’t meet the given deadline.
Never have any issues with this location so I keep going back. I have never had to wait long for my services to be done. The staff is always friendly and knowledgeable and very informative with telling me what is going on with my vehicle.
I have been there before and was able to talk to the gentleman who worked on my car. Now I only get the people at the desk.
They always take time to explain the problem and what it take to fix it. The cost and how to keep it from happening again. Being a lady some place will try to take advantage of u. They don't
my car was incomplete some parts was stolen but midas helped in anyway to installed and take care of my car like their own. they suggested protection for my car so it will not be stolen.
Car was fixed extremely quickly and everything was mostly covered under warranty
Staff was awesome, the tech took time to explain to me exactly what the process was when I asked because I have some knowledge he dove deep with me to explain an make sure I understood the ins and outs of the process for the system I had serviced
I always get my car problem repair without problem
I asked to have my brake pads replaced. They checked my rotors and found out that my front end needed to be replaced badly. They took a while on my brakes, which I appreciate. If they'd been fast I would be nervous about the safeness of the brake pads/rotors. The mechanics also took a good long test drive on my car before my baby and I got in, so we knew the brakes were completely safe. When my baby got hungry during our wait, the lady at the front desk provided me with a secluded and comfortable space to feed her. It was worth every penny. I know my baby will be safe in my car, and that's whats most important to me. Also the pricing for new rotors was fantastic. They are NOT cheap usually, but this was totally reasonable.
Actually listen to your customer and not bypass them just because they are a woman. Ask questions to further get the customer service part right. Also do a oil change a tire rotation in a timely manner.
Bill in Lawton worked on my car and charged me $300 and it broke the very next day and him and Midas would not give me an explanation on why and they would not fix it or look at it without ANOTHER diagnosis fee
Midas provided a quick and easy oil change with transparency and respect.
To take ownership of any damage done to the vehicle while test driving it. Vehicle had a crash on the front side panel when it was returned from the test drive. Owner make his employee nor himself to take responsibility of the damage in my car.
repair was to be about an hour and a half, took almost three. Laughed when i saw the parts coming in from another auto parts store in town. No huge deal, but curious to know the markup of price. I could have purchased the parts myself if I knew the parts were not on hand. Satisfied though that the repairs were done the same day since I live an hour from the shop.
The customer service was great and they were very helpful with a part that was needed for my truck.
Have the products on hand needed to complete the services and complete ALL services requested
Up front and very knowledgeable. Customer service was great and decent prices. Also, very grateful for the military discount.
I walked in I gave them the keys, I sat down and before I realized it I was done. No waiting. I walked in on the dot and they took my car right in.
I add a appointment I set up on line for 8 am he told me it was for 9 am and that there was someone else booked for 8 am
Mostly the price of the oil change. Want to day fast service but likely it was slow that day. Cold weather help the slowness of service to he in/out as quickly as I was.
Fast and efficient service
I just don't understand why you have to pay for brake inspection...you would get more customers if you offer them something in exchange.
Midas have been my go to service center since my vehicle was serviced. The personnel is courteous, knowledgeable and show a high level of ethics. Prices are competitive. Cost, type of repairs, time (including ordering parts) are explained fully.
The cost,and tryed to make appointment and never heard back of the store
They found that it was a different tire that had the problem from the one I thought it was. There was no extra charge and my car does not vibrate anymore.
A lot of clientele. Vehicle maintenance took longer than I would have rather. However, was able to get vehicle before rental was up.
Excellent service and friendly employees.
Great service, great staff, and fast service. Love taking my vehicle to Midas always satisfied.
My truck was serviced by Midas and I can't tell you how thankful I am... you did an amazing job I can't believe how good my truck runs even made a small road trip already something I never even thought of before having it serviced... thank u
I didn’t have an appointment but they got me right in
Reduce parts mark up to a reasonable amount. 100% mark up is inappropriate and the company should be ashamed of themselves.
1.5% fee to use credit card, what a gouge! This was not explained up front. Why such a price??? That's a price gouge gimmick.
Employees seemed very knowledgeable and polite. Didn’t have to wait long even though I didn’t have an appointment.
Great value from a facility that has earned my trust based on quality past work.
I booked appointment online. Said they would respond within 30 minutes. Confirmed appointment after about an hour. Got there for appointment and shop had no record of my appointment. No big deal, just something they should figure out. Also was quoted a price for break pads and rotors special by person who originally checked me in and wound up being charged $40 more by the technician that performed the work. Assume that was normal price. It kind of seems like a scam that prices aren’t clear and different specials are available at different locations or if you use the coupon online. It’s fine to pay full price, but if you know who/what to ask you can get the same service for cheaper. Didn’t notice until after I left. Doesn’t seem right though.
William was great and fixed my car right up,thank you for all you do, very satisfied customer hear,I will return for any vehicle issues.. thank you again.
The (sounded older, didn't get a name) associate tried to pressure me into authorizing the repair. Pricing went from near $700 to $325 once itemized. I had to ask the associate to let me finish my sentence as he kept interrupting me. I felt patronized and mistreated. I finally asked to speak to another associate I believe the name is Steve who was much friendlier and itemized the charges, I chose the repair needed and authorized it. My experience was terrible especially in light of the company's mission statement posted over the front counter. When picking up my vehicle the old associate avoided eye contact and (what felt deliberate) let me wait at the front counter for 5 minutes without greeting me. Again, another associate finally came to check me out and added a $40 discount for the inconvenience because he too felt their customer service left a lot to be desired. Sadly, I have the pads under warranty for multiple vehicles so I may return to Midas however I care not to visit the Lawton location ever again.
Didn't try to up sell, just took care of the problem I came on with.
Friendly and accurate service
Very kind and respectful talked to me like I was a person and not a stupid girl!
From out of state. Brakes went out. Got us right in and fixed our problem promptly. Very Happy
The friendly service was excellent all of the employees were very friendly any more information and gave me understanding of what was going on with my vehicle this was the second time that I came by to get some work done on my vehicle my neighbor recommended me because he had took his vehicle there before the service was excellent didn’t have any problems taking a long Emergency trip out of town I was so thankful that they got the job done right on time
Thank you for your professionalism and your communication!
The service rep/technician gave a full explanation of status of vehicle standing upon check out. Very professional and outstanding customer service
Very nice, good work and fast
Steve actually drove me home so I did not have to wait at the store
My left driver tire was shakes while stopping…it didn’t receive an answer to the problem…when I went to pay, I was being charged for price instead of your advised price around $25.00 and the rep said it had expired but it was the day before that I scheduled online with you through that advised price….I’ve almost had my oil changed through Goodyear and because of your special I thought I’d try Midas
they explained clearly about the service rendered.
Just have to bring back to have the check engine light came on after 48 hours. I want to thank the Midas teams for treating my vehicle just as there own. I will be recommending those that need service on there cars. So I am completely satisfied. Great team work from check in to the time that I picked my vehicle up.
My Miata was dropped off with a no start condition. Now it runs and drives again. Communication was clear and fantastic!
Had no issues this time and got what Ipaid for
Always excellent service, customer care is far above any other service company I have used in the pass. Being a veteran of 22 yrs really appreciate the military discount.
Don't put other customers in front of me
Steve and Mike are polite, knowledgeable and true professionals. I always feel comfortable speaking with either one of these gentlemen and bringing my vehicle to midas. Appreciate their services and will always take my vehicle to Midas.
They provided great service for a great price.
Because the gentleman I talked to the owner on the Midas Mufflers the manager he suggested that I leave my car because it was getting hot and he said he didn't want me to blow up my motor so I left it overnight he was very professional near very friendly I'm very well qualified
I am not sure what could make any service highly satisfied so I was not dissatisfied at all. What qualifies as a HIGHLY satisfied rating anyway?
Just the overall professionalism of the staff, and the patient’s that they take to ensure that you understand.
Professional and quality service, technically competent mechanics and good price
I will never go back unless he is gone!!!!!
Very competitive price for the service when coupon was applied. Fourth time to use this location and pleased each time so had good expectations
Had a 11 am appointment checked in at 10:35 didn’t take my vehicle back until 12 noon ….
It was just easy… the appointments and pickups went smoothly
The technician who replaced my muffler was very informative and knowledgeable about the process. He explained things I didn't even realize during the process. Once the parts arrived they were installed quickly.
I was scheduled originally for 0800 and couldn’t make the apt due to tires being purchased at the same time, but Midas worked with me and got me in at a timely manner without problem!
I've taken my car there plenty of times. Always had good service
The staff is always friendly. I never feel like I am being taken advantage of. They explain the process.
I am and have been very satisfied with all our visits.The entire staff are professional.
It is so easy to make an appointment on line and someone gets back with you right away. When I got there a little early they were really nice and was able to get my car in a little sooner than my appointment. Very nice and friendly service.
Very professional and they get me repaired quicker than I thought..I have an older car so I know I will be back
Friendly, knowledgeable, timely and affordable. Perfect.
Over all in and out easy.
Went in for an oil change and a look at my tires. Tires didn't need rotation. My alignment was previously stated a bit off but they showed me it was fine so I trust they weren't after my money. And they helped me out with a coupon I wasn't aware of which I
"No. Took my vehicle in for oil change and tire rotation. The tech knew nothing about resetting the TPMS and when I drove off, I found that he did not tighten the lug nuts on my rear tire. Lucky i noticed before I got on the highway!!!! Could have DEADLY"
"William is soo ""helpful"" and wants to help all Military families! I was ""visiting"" my son from out of town! He gave my son his military discount and went beyond his normal ""duties"" to make sure we were taken care of! Fast service and this Midas is soo Fami"
"It was nice to get a simple oil change done right and have y?all not only do it right, but do a simple inspection, tire rotation, and quick service too! I take my personal vehicle to Firestone because that?s just where my family always went! They never upd"
Had my breaks front and rear cost me $700.00. Could have done it myself for under $300.00 with new rotors. What a rip off midas I'm ashamed of you.
Great trustworthy customer service!
"I appreciate your help guys especially with someone like me who has zero knowledge of cars. Guys are helpful, prompt and give good service with my car problems. Respectful and honest as well especially with pricing ..Kudos to you guys ..keep up the good wo"
They got new workers and I will Never go there again.Make sure your oil filter tight because they did not make sure my oil filter was tight on my 2012 infinity last time I went.so today I decided to take my truck and it?s a Shame that?s all I got to say!!!
"Got in and out fast, good customer service "
Great professional quality service and customer service.
"I liked the Good, and Timely Service. I liked the Inspections and Help to Find Parts that had been Discontinued Unfortunately. No Fault of Theirs at All. Thanks Guys! Your Great!"
Midas crew was great. Better than the folks at the dealership. Will come here for all of my future services.
"I took a 2012 Ford Transit Connect to have a small repair done on a Wednesday at 11 a.m a plastic connector had cracked that connected my coolant reservoir to the rest of the system. I had anticipated a part being ordered, so I waited till Friday at 10:30 "
My wife was trying to do a good deed for me as I was deployed and returning home. She took my truck into this shop for a tire rotation and an oil change. They rushed the job and failed to tighten the drain plug. When I called to get my under carriage clean
Incredible and efficient service, love these guys!
I had been searching for a place i could take my 2013 Hyundai Genesis and was never satisfied until I started going to Midas. I have been to Midas 4 times now for oil changes and the service is always fast and they never try to sell me something I do not
Great team! Very nice gentlemen. They serviced my vehicle, it took about 45 minutes but it didn't seem that long. Thanks guys.
Excellent job. Very helpful staff. THANKS
Fast and on point. Everything was smooth as usual.
Good service great check up on my vehicle
I was so thankful to Al and his crew for fixing my truck. I got to see where the problem was coming from and they gave me and estimate on how much it would be and how long it would be to get the part and it was fixed in one day. I give the Hats Off to this
Reasonable price and completed in a timely manner.
Slow service other than that not bad
"paid for a estimate to fix a/c, they wanted 809 for the condenser and 300 for the compressor kit. the price for the condenser at parts store was 111.85 and 275 for the compressor kit. if your going to use this store watch your pocket book. oh! did i mentio"
Very helpful the mechanic around so thankful for their help and honesty
I had a left rear steel brake line on a 2001 ford Sport Trac that had been worn through by another line. The factory replacements were discontinued as well as after market. Took the old line to our local shop at Lawton. They were really down home guy's. Th
"I had a very enjoyable experience with this Midas dealership. Friendly people, got right to the job and finished up in a short time. Appreciated that they explained all of what was necessary and what was performed in each task performed. I would recomme"
Reception area was clean. Staff was friendly. Technician was thorough.
"The service was very polite, courteous, friendly and fast. ????????"
Great costumer service! Great communication! Great overall experience everytime!
"I called and they got me in the same day, I received great service and information on my vehicle that I had wrong. The price was reasonable also."
Your employee Xavier Evans was awesome. He had my vehicle ready for me in no time at all. Will definitely have my future business from here on out. I will be recommending this location to family and friends.
We weren?t sure what was wrong but turned out it was the brakes...they didn?t try to nickel and dime us to death! This is my new spot for car repairs! Thank you!
This location of Midas is always friendly and professional. They are a quality shop with younger and older guys that know a lot and teaching a lot. I have recommended this place to many people.
This is the first time that I use this store because they had a special on full synthetic oil changes. Overall the visit took about an hour which is what was expected and during the time the man at the counter kept me informed as to what was going on alon
The Midas team did an excellent job resolving my tire. They gave me great price and we're extremely professional.
"Awsome job, my caddy runs like it's electric, so smooth."
Excellent service! Would definitely recommend
Horrible service * no service provided! I came to this location to get a plug for my tire at 5:30. This location closes at 6:00pm. When I entered the location to request a service and spoke to whoever was at the front desk the same man looked to the gentle
Lawton ok location was excellent
Great fast service! Friendly people who take extra time to care about not only your car but your life!
Had air when I took in and NO COLD AIR WHEN I LEFT PEOPLE TRY TO SELL YOU **** YOU DON'T NEED REFILLED THE A.C. AND STILL BLOWING COLD AND NO LEAK.WHAT *** HOLE PEOPLE WHO TRY TO SELL YOU **** YOU DON'T NEED.
Had cold air when I took in and NO COLD AIR WHEN I LEFT I TOLD THEM IT WASN'T REAL COLD AT IDEL SO THEY WOULD DO NOTHING TO GET IT BACK TO WHERE IT WAS SO NO AIR AT ALL WOULD GIVE -10 IF IT WOULD LET ME . SORRY *** TRY TO SELL ME SOMETHING THAT I DON'T NE
No. My visit was very disappointing. I will not be back. The person who worked on my car did not hook up all sensors when done. I also did not get my tires rotated.
They did the oil change in a great time period!
Service was negligent. Did not do service as claimed. Could cost the transmission and they would probably tell me how poorly they are built nowadays. They didn't check the fluid on three prior visits as they said they had. Owner was not concerned.
They were very nice and answered all my questions clearly without using technical terms I wouldn't understand. They even were able to get my oil change done in about 20 minutes or so when I came in after 5:00 p.m. on a Friday. I would definitely recommend
The guys at Midas are the best!! They were very efficient and knowledgeable. Made me feel a lot better about my car trouble issues.
They could have easily taken advantage of me because I?m have no clue when it comes to auto mechanics. But they were honest and I appreciate that about them.
Excellent service in a timely manner
Simply put - another superb and completely satisfied service. Thanks Shawn!!!
"Always great service, technicians know what they are talking about. Fast service so I don?t have to wait long!"
Supervisors knowledge of work that needed to be performed on my car and the workmanship by the Midas technician was outstanding!!.
"I have had another AWSOME experience at Midas, Lawton OK. The owner and employees are very friendly and helpful in guiding me to make vehicle repairs, and i felt repair prices were very reasonable that I didnt have to shop around to compare prices. I def"
"Not much to say except, ""fast and efficient"". Just what the doctor ordered."
"I love going here for my oil change. They are fast, very low cost and the folks there are great people to talked too. I have recommended all my family members go there now for oil change and any other issues that Midas can offers!!"
I absolutely love this Midas. They are quick and very thorough with every detail of your car. I would recommend to anyone.
Best service and pricing. I'll be back within a month for more repairs.And yes I will recommend to all my family and friends.
This is a great group of guys! I called to get an oil change without an appointment. They told me to come in around 4:30 the next afternoon...they got me in early! They tell you everything they found wrong with your vehicle that needs to be fixed. Very fri
"I want to thank the customer service representative named Shawn. I get oil changed on a regular basis, and every time I received a friendly service from Shawn. I am particularly satisfied and thank Shawn, when I had an engine light come on, he explained "
They did a great job on my car and helped me to find the problems. My car drives so smooth now. It's amazing!
They tried to get me for another $800 for brakes. My father in law looked at my brakes and said they still had a lot of life left in them. He would know since he is a master mechanic. They need to stop playing women and trying to scam people. All I needed
Great service friendly and helpful people
great friendly people. let me know what all my vehicle needed and how soon it was needed to keep the vehicle safe to operate.
This shop helped our family out tremendously with the discounts they gave us. Very thankful for them!
"The mechanic Shaun was very pleasant to work with. I did not get the feeling that he was not being honest about what repairs where needed. He was very direct and honest about the repairs, the cost and how long the repairs would take. Very nice servi"
Quick, efficient service. Car ready when expected.
"The Mechanic/Supervisor forgot to check/replace the Fan Switch, as I had specified it will only work on two highest settings.Everything else was done very well."
you guys were very nice and fast
Did the work quick -- thank you
My battery died the following day but other than that I was pleased with service
Love the ability to schedule an appointment online. Friendly and efficient service.
Highly recommend these guys. Took my vehicle in last minute after a long week. Did a great job for a great price!
Great customer service. Fast work!
"Yes, the service was great. I appreciate all the workers there. Good job on all. Thanks to for the work done on my car last November. The 200,000 check up and the gasket on the motor. Great oil leak. Wow. Thank you for being speedy on getting it done in a"
The service here is always great and they are very friendly. They always offer multiple options when they can, and they worked with me on almost everything. The do good work and get it done quick.
"The customer service here is pretty great. The prices here are pretty high. But everything is gauranteed, so it gives peace of mind. I like to stick with Midas."
"Midas performed admirably. The waiting times were short, the staff were friendly and the repair bill breakdown was easy to understand. The only thing I missed was an aftermarket alternative to the manufacturers parts. They did not offer that as an alternat"
Steve seemed to be knowledgeable and the price was not unfair. The reason for the low rating is there was no sense of urgency at all. Truck was on the lift 20 min before a tech was on it. Tech worked on it and completed the work in 15 min. Truck STAYED on
Thank you to your management team for working with me and the providing excellent service.
"BRAKES ARE STILL A LITTLE SPONGE, BUT THE WORK I FEEL GOOD ABOUT IT."
They truly have the customer in mind. They are good to let me know things and take care of our cars well. We will go to them for as long as we are here.
Outstanding service & excellent price. I have been using Midas since my move to Lawton 19 months ago. I will continue to use Midas.I'd definitely recommend Midas to friends and colleagues. Thanks for the outstanding service.
"Great crew, very professional and a clean shop. Mr. Xavier Evans (Manager) took very good care of my Corvette. He was making sure while they were lifting my Corvette that the lift arms were in the right place and making sure nothing got damage. The X pipe "
"From the moment I spoke to the manager Mr. Xavier, I knew I was in the right place. His cordial and respectful approach are unmatched. The crew carefully lifted the Z06 and installed the X pipe in record time. Their friendly staff is second to none. I woul"
"I can't say nothing bad about the recent service on my brakes on the 2007 Volvo S80 AWD. It was done the same day, which is already a good thing. So swiftness of service was definitely a big plus. And the service warranty is a big plus as well. The only th"
"They always do an excellent job on my vehicle, which is why I always come back. Good job, guys!"
These people are professionals in all areas of their business. I mostly worked with Mr Evans who truly understands customer service. They serviced my daughter's car while she was stationed at Fort Sill and I'm in CT. He handled our transactions over the ph
The guys in the shop are so friendly and knowledgeable! Very polite and they helped me so much and answered all of my questions!
"They did an amazing job with my oil change and the staff specially front desk was very friendly.. only thing I suggest is walking the guests through what service was done( i.e. we change the oil, the filter, put air in tires, rotate the wheel) . Also if ai"
"I randomly choose Midas hoping to get my broken A/C fixed. The man who helped me thought he had me fooled. He kept attempting to get me to agree to small, unnecessary charges. Then he came for the big money. He said my entire a/c system was broken. $1500 t"
Tried to scam me out of thousands of dollars.
"I had come in for an oil change, tire rotation, and cabin filter replacement. Paid for everything and then pulled out of the parking lot to notice my tire pressure screen showed that the tire with the highest psi was still in the same spot so the tires wer"
excellent service, outstanding value
had an issue with a shock that was under warranty. the part was replaced hassle free as always. Midas folks always treat me well and do a solid job every time.
First and last time using them. They almost cost me an entire new engine just from being careless and not securing the drain plug for the oil. My drain plug fell in route home and all my oil spilled out. Good thing I shut the car off when I did or my car w
I was pleasantly surprised at the full range of service offered. They replaced my muffler system in less than the hour estimate. They said they can service my newly acquired BMW which will save me trips to OKC.
Three bolts on the muffler broke on the intermediate pipe and was told by the dealer that I had to buy a new intermediate pipe to just get the bolts so I went to Midas and asked them if they could fix it and they said we can have it done in 30 minutes and
"Recently had some work done on my Jeep. (Wheel alignment, hub assembly, and bearings) Jeep started experiencing more problems and another mechanic informed me that one of the parts fixed by Midas was placed on the wrong side and damaged. When my husband ca"
Didn?t play No Games told me just minor details was wrong. Didnt try to up sell me any products I didn?t need or want.
Had to tow it to Midas. They have a rich history of doing all our work. Because they always communicate well with us and are priced fairly. As well. Left feeling they did good work, as they always seem to have.
"This was our first experience with Midas. The staff, Sean and Xavier were awesome. They did an awesome job taking care of us. Have been back already with another car and am just as happy as the first time. Thank you"
Amazing job and did not take long at all. Nice employees
Completed repairs in timely manner and friendly staff .
Very friendly staff very knowledgeable in what they do I recommend Midas to everyone I know or meet
"Went in for a preventative maintenance brake replacement, expecting to have both front and rear done. Was happy to hear that there was no need to do the rear and was told that ""it would be a waste of money"". Thanks for your honesty! Word of warning thou"
I am from out of town and had to get something fixed on the gsa I drove to Ft. Sill. The gentlemen at Midas were extremely helpful and polite considering I did not understand the process of using a fleet card. They worked quickly and sent me on my way.
Good job but felt unorganized
"Xavier (I hope I spelled his name right) and the mechanics on the Lawton, OK area staff take great care of my car needs. They are friendly and informative and always can squeeze me in when I have a car problem. I wouldn't pay for anyone else to service my "
"As always, the service is stellar. On the rarest of occasions when something is done wrong or damaged, the shop has always corrected their error quickly with no cost to the customer. This is an exemplary Midas Shop."
"Everyone there is very knowledgeable and helpful, plently of options to choose from and they will assist you in which purchase you would benefit from the most, without putting a heavy burden on your wallet."
Personable, professional, and timely. They answer questions and keep you informed on your vehicle.
"They do good work. They tell you ahead what the cost will be and keep to the quote. They are personable, friendly, and professional. "
This was a great 1st experience. My 1st oil change with Midas. The owner was right there to greet me..ON A SATURDAY no less!! The staff was very courteous and explained everything that was done. The price was right!! I think I will use them forever!!Keep u
I requested a brake evaluation after having my car looked at elsewhere. They identified exactly what was needed without trying to sell me unnecessary work. They were very professional and efficient. Did not have to wait long for parts or install. Rare
People were nice and relatively fast. My Nissan does have a skid plate cover that was left open and unsecure. If it had fallen off before I realized I'd be a bit more upset.
Did the oil change and tire rotation for a reasonable price. Were friendly and easy to work with. Explained the findings of their check and warned me of possible issues they found. They were not aggressive in their sales tactics and allowed me to ask questions. I will return to this site for car service in the future.
Bit slow service and pricey
The associates were friendly, professional, knowledgeable, and articulate. They let me explain what I needed and made suggestions. They called me about their findings at the time they told me I would be contacted. They explained their findings and expected costs. They took me to the car and pointed out the items that had been discussed. They were not pushy or demanding. They were respectful of my schedule and time.
I HAD THE GUYS REPLACE MY MUFFLERS IN MY 2013 challenger. I dropped it off at lunch and told them I would be back about 3 pm to pick it up. It was done and ready for me to take. I drove down the road and noticed a taping sound. I turned around and headed b