Midas Brockville est votre centre multi-services en matière de freins, de vidanges d’huile, de pneus et pour tous vos autres besoins d’entretien d’automobile

This was the first time I used midas for brakes and an oil change.I dealt with Shawn in Brockville and he was excellent from my first phone call to end of the sale with his "Thankyou for your business". I needed to be dropped off and the young man was also very polite and great driver. I will continue to use Midas for oil changes and recommend to my friends. thank you again to Shawn and Team.

Booking an appointment was a breeze aswell as offering a payment program for high prices on new tires overall was a great experience very professional and clean building and employees will return for regular car maintenance

Everything went smoothly!

The entire team at Midas is fantastic. I especially enjoy my chat's with Sheri.

Fair friendly service

Very satisfied with Midas. My problem was getting the part from Kia. But the new part is on the way. I can say nothing negative about the service I got. They went beyond the pale and I have a loner car also. Very pleased with Midas

We ran into a problem and they went beyond to correct the problem that was at hand so I can't complain and I will be back because they handled the situation in a fashionable respected responsible to the situation. Thank you very much.

Because the same mechanic works on my car and communicates well.

The customer service person at the counter was extremely friendly and explained all the details of the oil change.great customer service at the Midas in Brockville

Technician took vehicle out for a test drive and when he retuned I now have an exhaust leak?

We were new customers... when we called to make the appointment Sherry was quick to realize we needed assistance quickly and schedualed us accordingly. We needed new tires, they were ordered and delivered shortly after our arrival... as we were having the brakes changed it was not an issue. We were informed of the progress and the changes being done on a regular basis. It would of been nice to have coffee or tea or water available to the clients on the premises in lieu of going out to get it. Other than that we were totally pleased with the everything.

I was taken home and then picked up when the service was completed.

It was great to see that Sherry has returned. She is always very pleasant to and knowledgeable about her position. She has customer care perfected.savannah was on duty as well. She is another gem.

Savannah was lovely to speak to upon coming in. Sherry was great to book the service call with and Cory went above and beyond to try to diagnose a problem with my air that wouldn't occur in front of him.

Your Brockville location is under staffed and the Manager tries very hard to accommodate each and every request. His supplier did not provide the correct parts for the job and therefore created extra work for the technicians as well as the manager.We were treated with respect and in a courteous manner. The manager PJ was doing his best to deal with the wrong parts and get the job done for the quoted price. We negotiated a fair resolution so we could have our vehicle back on the road.This location truly requires administrative support on site.

PJ was very helpful, informative, professional and easy to talk to. He made sure I understood all of the work that had to be done and how much it would cost. The labour and cost of parts was reasonably priced. Overall great customer service and I would highly recommend this Brockville location to anyone.

all the mechanics were very honest and they showed you what was wrong how it could be fixed and truthfully was honest with everything down to the smallest detail and told you what should be fixed now and what could wait a little bit till the person had money to repair it

Always friendly & find there work is excellent & always check with me before they do any work. I know they do the repairs and feel safe in my vehicle after it is fixed

Great customer service & service

Excellent service from booking my appointment and ensuring my vehicle could be driven until full inspection. All communication methods made the process very easy to verify the work that needed to be done and the costs involved. My car hasn't sounded this great in years. Thankyou.

I was satisfied . I had a faulty shock put in and when I returned for them to look at it. They replaced it promptly

Sherry was great from beginning to end. She kept me informed of everything that was going on with my vehicle. The young man I think John was his name that was working on my car was very professional and focused.

I trust the staff to take care of my vehicle as they would theirs.

It was all done very well and efficiently.

Very friendly staff and everything was clearly explained. Very satisfied

Friendly, honest and knowledgeable staff. Great service!

I am extremely pleased with the exceptional customer service and seamless communication facilities provided. The work performed was of high quality and the cost was reasonable.

PJ was fantastic in helping me find the best price for my service, Mike was excellent at explaining what was wrong with my car and told me exactly what was going on and also explained clearly other things he noticed about the car that would need work in the future and things to look at now. I also appreciate the payment options offered and PJ was again fantastic with helping me understand my options and gave me the time I needed to consider those options and come to an informed decision. This was the best possible outcome for me as I'm a student and I have a family. I would not be able to afford to pay all of the repairs and services required at one time. Amazing local shop I will tell all my friends about! Thank you to the Brockville ON Midas for their hard work and dedication!!!

Everything is perfect

Customer service and highly qualified mechanic.

Have been dealing with Sherri for years and she is lovely to deal with.

All of the staff was nice, knowledgeable, informative, went above and beyond to shuttle me home while my car was worked on. I didn't feel pressured to get the work done there or right away but I did anyway because it needed to be done. They are always honest with me about what is happening with my car and explain it in a way that makes sense.

Staff P.J., Sherry and Rory were fantastic. My issue was unexpected and dangerous and an expensive repair but Midas staff were sympathetic and found ways to lower the bill. They took care of me.

Friendly fast service. Explained all work thoroughly. Sent service evaluation to my phone while I was out for lunch waiting for my service. Overall really good experience. Will definitely return.

I own a 2019 Chev Silverado High Country and as soon as I entered The Midas garage the first thing I told them before I booked and oil change was how disappointed I was with the service at two different Chev dealerships in our area and that I would never go back to them again and that I was looking for a new garage to do my service work. All the staff at Midas went above and beyond the type of service that I have come to expect from a garage in the last 20 years. I am 100% satified with the work that was done on my vehicle and the way I was treated. I think I have found my new garage.

Very up front and honest

great customer service appointment on time , friendly knowledgeable staff.

The staff was both welcoming and very informative.

The staff are very friendly, honest, and we're extremely helpful in bringing my car back in multiple times until the misfire problem was resolved.

the staff were very friendly and knowledable from Sherry to the service manager to Cory the technition. Every added work that had to be done and the cost was explained to me.. I had not planned on the scope of the work needed. I have a 2000 grand caravan and was not ready to spend what i had to spend.the total cost was over $800.00. I think also your ads are a lidttle misleading such as you had to upgrade the oil to get the wiper blades. The free tire when you buy 4 you get the 4dth one free but only on specific brands of tires, not mischelin or bridgstone.

This was my first visit to a Midas outlet. The Manager TJ was very professional and friendly. I will be returning for tires, battery and brakes as required going forward. I drive a 2018 Alfa Romeo Stelvio and it is nice to know this Midas is located here in my home town of Brockville.